116
All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 1 of 116 MBW NMS Version 1.1 Operational Guide

GoNet MBW NMS 1.1 Operational Guide

Embed Size (px)

Citation preview

Page 1: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 1 of 116

MBW NMS Version 1.1

Operational Guide

Page 2: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 2 of 116

Trademarks and Licensing Agreement

© 2007-2009 GO Net Systems, Ltd. All rights reserved.

All information contained in this document is protected by international copyright treaties. No information may

be copied or reproduced without the express written consent of 2009 GO Net Systems Ltd.

Metro Broadband Wireless, MBW, WLAN Sector Base Station, WLS, WLAN Pico Base Station, WLP, and

Wireless Network Controller are all trademarks of 2009 GO Net Systems Ltd.

Any duplication, transmission by any method, or storage in an information retrieval system of any part of this

publication for other purposes other than those stated above is strictly prohibited without the specific written

permission of GO Net Systems, Ltd. This includes, but is not limited to, transcription into any form of computer

system for audio, text, print, or visual retrieval. All rights under federal copyright laws and international laws

will be strictly enforced.

All other trademarks and registered trademarks are the property of their respective owners.

GO Net Systems, Ltd.

http://www.gonet-systems.com

Page 3: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 3 of 116

Preface

This guide is for the networking professional using the MBW NMS. For more extensive information, refer to the

literature listed in the Related Publications table below.

Related Documents

Document Name

MBW Unit Configuration Guide

MBW NMS Installation Guide

We appreciate your comments. Send comments about GO Net Systems documentation to

[email protected], or submit comments by writing to the following address:

GO Net Systems, Ltd.

http://www.gonet-systems.com

Page 4: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 4 of 116

Table of Contents

Table of Contents _________________________________________________________________ 4

1. Login _____________________________________________________________________ 7

2. License ____________________________________________________________________ 9

2.1 Installation of the License Key _____________________________________________________ 9

3. A Quick tour of the NMS GUI _________________________________________________ 11

3.1 NMS Navigation _______________________________________________________________ 12

3.1.1 Window Toggle Buttons _________________________________________________________________ 12

3.1.2 Menu Bar ____________________________________________________________________________ 13

3.2 Search Bar ____________________________________________________________________ 22

3.2.1 Searching an MBW device _______________________________________________________________ 22

3.2.2 Searching Associated STA _______________________________________________________________ 23

4. Topology _________________________________________________________________ 25

4.1 Topology Tree _________________________________________________________________ 25

4.2 Maps ________________________________________________________________________ 26

4.2.1 Logical Map ___________________________________________________________________________ 27

4.2.2 Geographical Map _____________________________________________________________________ 28

4.2.3 Google Earth __________________________________________________________________________ 31

5. Inventory _________________________________________________________________ 36

5.1 Sorting tables by Columns _______________________________________________________ 36

5.2 Add, Remove Columns __________________________________________________________ 36

5.3 Devices Table _________________________________________________________________ 37

5.4 Mesh Links Table ______________________________________________________________ 39

5.5 Alternate Next Hops Table _______________________________________________________ 40

5.6 Undiscovered Devices __________________________________________________________ 41

6. MBW Network Discovery ____________________________________________________ 43

6.1 Discover an IP Range/Subnet _____________________________________________________ 43

6.2 Discover a single device _________________________________________________________ 46

6.3 Periodic Discovery _____________________________________________________________ 46

7. Schedule Tasks ____________________________________________________________ 48

Page 5: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 5 of 116

7.1 Creating a new task ____________________________________________________________ 48

7.1.1 Software Upgrade Task Settings __________________________________________________________ 51

7.1.2 Device Configuration Backup _____________________________________________________________ 51

7.2 Task Schedule Step _____________________________________________________________ 53

7.3 Monitoring and controlling schedule tasks __________________________________________ 53

7.3.1 Task List _____________________________________________________________________________ 54

7.3.2 Task Progression Status _________________________________________________________________ 56

7.3.3 Task execution concurrency _____________________________________________________________ 56

8. Faults Management ________________________________________________________ 57

8.1 Faults Module Window _________________________________________________________ 58

8.2 Events _______________________________________________________________________ 58

8.2.1 Events Table __________________________________________________________________________ 59

8.2.2 Events Filter __________________________________________________________________________ 59

8.2.3 Export to CSV _________________________________________________________________________ 62

8.3 Alarms _______________________________________________________________________ 63

8.3.1 Alarms Table __________________________________________________________________________ 64

8.3.2 Alarms counter bar _____________________________________________________________________ 64

8.3.3 Alert Window Threshold ________________________________________________________________ 64

8.3.4 Alarm forwarding ______________________________________________________________________ 66

8.3.5 E-Mail Notification _____________________________________________________________________ 66

8.3.6 Acknowledge _________________________________________________________________________ 66

8.3.7 Alarms Filter __________________________________________________________________________ 66

9. Administration ____________________________________________________________ 70

9.1 Access Control ________________________________________________________________ 71

9.1.1 Profiles ______________________________________________________________________________ 71

9.1.2 Users ________________________________________________________________________________ 72

9.2 Performance Polling ____________________________________________________________ 74

9.3 Database _____________________________________________________________________ 74

9.3.1 Security Database ______________________________________________________________________ 75

9.3.2 Application Data Database _______________________________________________________________ 75

9.3.3 Threshold ____________________________________________________________________________ 75

9.4 Alarm Forwarding ______________________________________________________________ 76

9.5 E-Mail notification _____________________________________________________________ 78

9.5.1 Setup the SMTP Server Parameters ________________________________________________________ 78

9.5.2 Create at least one distribution list ________________________________________________________ 79

9.5.3 Associate the distribution list with event types ______________________________________________ 80

9.6 Schedule Tasks ________________________________________________________________ 81

9.6.1 Concurrencies _________________________________________________________________________ 81

Page 6: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 6 of 116

9.6.2 Device Configuration Backup _____________________________________________________________ 82

9.7 Vendors List __________________________________________________________________ 83

9.7.1 Add CPE device to the table ______________________________________________________________ 83

9.7.2 Remove CPE device from the table ________________________________________________________ 83

9.7.3 Modify a CPE device ____________________________________________________________________ 83

9.8 Geographical Maps_____________________________________________________________ 84

9.8.1 Add a Map ___________________________________________________________________________ 84

9.8.2 Remove a Map ________________________________________________________________________ 84

9.8.3 Modify a Map _________________________________________________________________________ 84

9.9 Google Earth __________________________________________________________________ 85

9.10 Channel Colors ________________________________________________________________ 85

10. Performance Management __________________________________________________ 87

10.1 Real time performance _________________________________________________________ 87

10.1.1 Real Time Performance correlation ________________________________________________________ 87

10.1.2 Real Time Performance Graph Wizard _____________________________________________________ 93

10.2 Performance History ___________________________________________________________ 99

10.2.1 Focused Devices vs. Regular Polling _______________________________________________________ 99

10.2.2 Overall Network Performance ____________________________________________________________ 99

10.2.3 Focused Devices ______________________________________________________________________ 101

10.2.4 Performance Graph Wizard _____________________________________________________________ 102

10.3 Ping Availability ______________________________________________________________ 106

10.3.1 Ping Settings _________________________________________________________________________ 106

10.3.2 Ping Availability Statistic Results _________________________________________________________ 107

11. NMS Web Site ____________________________________________________________ 108

11.1 Overview ____________________________________________________________________ 108

11.2 Downloads __________________________________________________________________ 109

11.3 NMS License _________________________________________________________________ 110

11.4 Google Earth _________________________________________________________________ 111

11.5 Troubleshooting ______________________________________________________________ 112

11.6 Support _____________________________________________________________________ 112

11.7 Contact Us ___________________________________________________________________ 113

12. Database ________________________________________________________________ 114

12.1 Backup _____________________________________________________________________ 114

12.2 Restore _____________________________________________________________________ 115

Page 7: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 7 of 116

1. Login

The following Login window appears when you launch the NMS Client by clicking on

StartProgramsMBW NMS ClientMBW NMS Client:

Notice: on Vista OS, right click the NMS Client icon and select "Run as Administrator"

NMS Login

1. In the Username field, enter your user name.

2. In the Password field, enter your password.

Note: After the first NMS installation, there are three predefined privileges and one user

with Super privilege as follows

username password privilege

super super Super

Administrator

Viewer

For more information about User management and Permissions refer to section Access

Control

Page 8: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 8 of 116

In case of remote NMS Client (NMS Client that runs on a different PC from the NMS

Server) You need to specify the IP Address of the remote server machine

3. Click to open the Server connection property pane.

4. Enter the IP address (or FQDN) of the server in the Hostname field

5. Leave the default value 443 in the port field (443 is standard HTTPS port on which

the NMS server listen).

6. Select the Remember Me check box if you want the system to remember these Server

connection settings the next time you log on.

7. Click Login. The Main MBW NMS window appears:

NMS Network Control Window

Notes:

1. If you are using your account for the first time, you are asked to change your

password.

2. If you are the NMS super user you are recommended to modify the passwords for the

above default accounts.

Page 9: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 9 of 116

2. License

2.1 Installation of the License Key

You must purchase a license key from GoNet Systems to run the MBW EMS/NMS platform. To do

this, please contact [email protected]

Note: The default license included with the software only enables one NMS client to access the server

and the management of 5 devices.

In your license request, you must include the license registration key as described below.

1. On the Menu bar, click Help>License Key. The License dialog box is displayed.

NMS License Details

2. Click Copy Registration Key to Clipboard.

3. Send the Registration Key together with license request to [email protected]

4. Go Networks then sends you back a license file, license.lic that you require to install.

5. Copy the license.lic file to the NMS server PC.

6. In the License dialog box, click Select a License File… and select the license.lic file. The

NMS shuts down with a notification request to restart the server and client. The following

dialog box is displayed:

Page 10: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 10 of 116

NMS Shutdown Notification

7. Click Yes to continue.

8. Select the license.lic file. The server needs to restart for the license to be updated. The

following message is displayed:

9. Click OK and the server will close immediately.

10. Restart the NMS server via Windows Services (the service name is MBW NMS Server)

11. Restart the NMS client.

Page 11: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 11 of 116

3. A Quick tour of the NMS GUI

The NMS consists of the following modules:

Network Control Module; The module where the main system aspects appear. This

module is divided in the following sub-modules:

Topology; Shows all the managed devices in a variety of topology views; a

navigation topology tree, a logical spanning tree map layout and geographical map

that position the devices based on their longitude and latitude readings from the

devices.

Inventory; provides a list of all the managed devices in the MBW network.

Network Discovery; Allows discovering new devices to manage by providing IP

address of the device, IP range, or subnet.

Schedule Tasks; Enables users and system administrators to execute specific jobs

at pre-determined times in the future on a single device or multiple devices.

Faults Management Module; A system-wide fault management module.

Administration Module; Module containing database administration and user

management.

Performance Management Module; Module containing performance statistics of

selected devices. The Performance Module is empty until you invoke a device performance

view. Performance History can be disabled or enabled via the properties files, and its

default state is disabled.

You access the main modules (Network Control, Faults and Administration, Performance

History) via the navigation tabs located at the top-left corner of the NMS Main window:

Navigation Tabs

Page 12: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 12 of 116

You access „Real-Time Performance’ by right-clicking on any individual device in the

Topology Window and selecting the „Real-Time Performance -> Graph Wizard‟ option as

shown below.

Real Time Performance

For further information on the Performance Management Module, See Performance

Management

3.1 NMS Navigation

3.1.1 Window Toggle Buttons

Window Toggle Buttons appear at the top right-hand corner of each module window:

NMS Window Toggle Buttons

Each of the module windows contains the same identical icons:

Window Toggle Buttons

Toggle Icon Action

Float current window

Page 13: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 13 of 116

Toggle Icon Action

Auto-hide current window

Close current window

3.1.2 Menu Bar

A Menu Bar appears at the top of each window view:

NMS Menu Bar

The menu bar contains the following items:

File; enables the user to exit the NMS client application

View; provides access to a range of system views

Tools; provides a range of communication testing and configuration tools

Window; provides different options for customized window layouts

Help; displays the current NMS version and provides the option to request a license file

The View and Tools menus contain context-sensitive menu items that relate to each of the

individual modules. Further information on each individual menu item appears in the relevant

module chapters.

3.1.2.1 File

The only item under the „File‟ menu is the ‘Exit’ menu item. Clicking on the ‘Exit’ option

closes the MBW NMS Client.

3.1.2.2 View

The View menu is module specific. For details of the View menu items for each module, refer

to the specific module chapter.

3.1.2.3 Tools

The system consists of a set of individual communication testing and configuration tools. You

can configure each tool and apply a range of options to them. The Tools available include:

Page 14: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 14 of 116

o ICMP Ping: Tests the IP connectivity of a device, giving its IP address, see ICMP

Ping

o SNMP Ping: Tests the SNMP connectivity to an IP address of a device, see

SNMP Ping

o Telnet: Opens a Telnet session to a given device, see Telnet

o SSH: Opens a SSH session to a given device. You must first configure the

program to execute this function, see SSH

o Options: Provides a number of configuration options for channel color links,

device labels and alarms, see Options

3.1.2.3.1 ICMP Ping

The purpose of the ICPM Ping is to test the IP connectivity to a device from the NMS server.

To access the ICMP Ping tool, click on the Tools Menu and select ICMP Ping. The following

window appears:

ICMP Ping

In the IP field, enter the IP address that you want to ping and click OK. The following ICMP

Ping Result window appears:

ICMP Ping Result

Page 15: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 15 of 116

3.1.2.3.2 SNMP Ping

The purpose of the SNMP Ping is to test SNMP connectivity to a given device from the NMS

server. When executed, the NMS tries to read the MIB II sysUpTime value.

To access the SNMP Ping tool, click on the Tools Menu and select SNMP Ping. The

following window appears:

SNMP Ping

The SNMP Ping window contains the following fields:

SNMP Ping Parameters

Parameter Definition

IP Target IP address

Read Community Password for read access

Port SNMP agent listening port

SNMP Timeout[s] Time lapse you are prepared to wait before response

arrives

SNMP Retry Number of retries in case of timeout

Click OK to proceed with the SNMP ping.

Page 16: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 16 of 116

Enter the relevant parameters in the SNMP fields and click OK. The following SNMP Ping

Result window appears:

SNMP Ping Result

3.1.2.3.3 Telnet

To access the Telnet tool, click on the Tools Menu and select Telnet. The following window

appears:

Telnet

Page 17: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 17 of 116

In the IP field, enter the IP number of the address to which you want to connect and click

OK. The following communication window appears:

Telnet Communication Window

3.1.2.3.4 SSH

To access the SSH tool, click on the Tools Menu and select SSH. The following window

appears:

SSH

In the IP field, enter the IP number of the address to which you want to connect and click OK.

The following communication window appears:

Page 18: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 18 of 116

Page 19: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 19 of 116

3.1.2.3.5 Options

The Options menu item provides the following tools options:

Tool Options

Menu Bar Item Action

Telnet/SSH Command: Allows for Telnet or SSH

setup.

Telnet: Opens a Telnet session to a given

device. You can configure the Telnet client

program to run when you execute this

command via „Tools -> Options ->

Telnet/SSH‟ Command. By default, Windows

Telnet is used.

SSH: Opens a SSH session to a given device.

Note: You must first configure the SSH

program via „Tools -> Options ->

Telnet/SSH’ Command, as the Windows OS

does not provide a built-in SSH client utility.

An example for the SSH utility is PuTTy. To

use this, enter putty –ssh in the SSH command

configuration.

Google Earth Path: Allows specifying the path of

the „Google Earth’ image.

Color Link By Channel: Checking this option

colors the WDS links on the maps according to the

used radio frequencies.

Customize Device Label: Opens a further sub-

menu - see below.

Alert Window Threshold: Opens a further sub-

menu - see below.

Page 20: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 20 of 116

Menu Bar Item Action

Customizing Device Label enables you to

configure the device labels as they appear in the

various views (Inventory, Maps, Navigation, Tree

and so on).

IP Address: Use the IP address of the device as its

label.

Name: Use the host name of the device, which is

also the device prompt in the CLI, as the device‟s

label.

Note: You can select both IP Address and Name.

In such a case, the device label appears in the

format: <ip address> (<hostname>).

The NMS can display an alert window. The Alert

Window Threshold sub-menu enables you to

define alarm severity according to which the alert

window pops up.

Minor Severity: The alert window pops up only for

alarms with severity equal or greater than minor.

Major Severity: The alert window pops up only for

alarms with severity equal or greater than major.

Critical Severity: The alert window pops up only

for alarms with critical severity.

Never Display: Select this option to prevent any

alarm popup from appearing. This is the default

setting.

Page 21: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 21 of 116

3.1.2.4 Window

The system provides a range of window layout options. You can configure and select each

layout and maintain them as default layout views. The Window layout options include:

Window Layout Options

Menu Bar Item Action

The NMS uses docking windows that provide flexibility

in rearranging the location of individual window

elements. This menu enables you to save your favorite

window arrangement to be used in the future.

Load Default Layout: Loads the associated default

layout. The system stores a different layout for each

main module (Network Control, Faults and

Administration).

Load Custom Layout: Loads the associated customized

layouts. The system stores a different layout for each

main module (Network Control, Faults and

Administration).

Save as Default Layout: Saves the associated default

layout. The system saves a different layout for each

main module (Network Control, Faults and

Administration).

Save as Custom Layout: Saves the associated

customized layout. The system saves a different layout

for each main module (Network Control, Faults and

Administration).

Reset Layout: Restores the screen‟s original layout.

3.1.2.5 Help

The Help menu option displays the current NMS version.

Help Menu Item

Menu Bar Item Action

License Key: Displays license information. To install or

update a license, see section Install License Key

About: Displays the NMS Client version.

Page 22: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 22 of 116

3.2 Search Bar The search bar, located at the top of the main NMS window, allows you to easily find:

An MBW device by the parameters that uniquely identify it.

The device to which a WiFi Client (STA) is associated, given its MAC Address

Search Bar

3.2.1 Searching an MBW device

1. Select Device in the leftmost combo box

2. Select the search Criteria. One of the following:

IP Address

Hostname (which is also the CLI prompt)

MAC Address (of the Ethernet Interface)

Serial Number

3. Insert the criteria value and click . You can use the „?‟ and „*‟ wildcards.

For example, if you insert “172.20.21.5?” in the IP address value, the search result will

include all devices from IP 172.20.21.50 to 172.20.21.59 as shown in the following

figure.

Page 23: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 23 of 116

3.2.2 Searching Associated STA

1. Select STA in the leftmost combo box

There is only a single criterion for STA search - the MAC Address of the WiFi client

radio interface.

2. Insert the MAC Address value and click . Notice that the MAC Address for

searching STAs does not support wildcards.

The device with which the specified STA is associated will become highlighted in every

views (topology tree, map and inventory); the Configuration View will be opened

displaying all its associated STAs and the specified STA will become highlighted as

shown in the figure below

Page 24: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 24 of 116

STA search result

Page 25: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 25 of 116

4. Topology

Topology shows all the managed devices in a variety of topology views; a navigation topology

tree, a logical spanning tree map layout and a geographical map that positions the devices based

on their longitude and latitude readings. The managed devices can also be shown in „Google

earth’.

4.1 Topology Tree

The Topology Tree provides a tree diagram of the broadband network. To access the Topology

Tree from the View menu, select Topology. Alternatively, click on the Topology icon in the

Network Control Tool Bar. The Topology window is displayed as shown below:

Topology Tree View

Tree nodes represent devices or regions. The icon type represents the device model or region.

The icon color represents the device alarm status:

Red: Critical

Orange: Major

Yellow: Minor

Green: Normal

In the case of a region, the color represents the status of the most severe alarm underneath it.

Device icons may include the G or L symbols. G indicates that the device is a mesh gateway. L

indicates that the device is a leaf, meaning that it cannot be a parent of other nodes in the mesh

tree.

By default, the IP address is the device node label. You can customize the label to use the

device hostname or IP and hostname, in which case it appears in the following format:

<ip address> (<hostname>).

Page 26: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 26 of 116

Note: Separated colored icons represent the individual types of broadcasting and receiving

devices, as described as follows:

Topology Window Icons

Topology Icon Device

Logical region

MBW 2100 device

MBW 1100 device

MBW 1100 Dual Backhaul device

MBW 510 device

4.2 Maps

Maps provide two schematic map views of the broadband network. To access the Maps from

the „View’ menu, select „Maps’. Alternatively, click on the Maps icon in the Network Control

Tool Bar.

The following controls can be used to navigate through the various maps:

Zoom In /Out: CTRL+ Wheel mouse.

Reset Zoom: Double-click on an empty map area.

Pan: Left mouse and drag.

Tooltip on Device or Mesh Link: Hover the mouse over a device icon or a link

line and wait for the tooltip label to appear.

Select Device: To select a single device click on the device. To select multiple

devices, press the „Ctrl‟ button while clicking each of the devices.

Device Context menu: Mouse right click on a device icon.

Page 27: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 27 of 116

The Maps views include:

o Logical Map; Network schematic map showing the mesh tree layout.

o Geographic Map; Physical map showing geographical locations of all devices on

the broadband network.

4.2.1 Logical Map

To access the „Logical Map’, click on the drop-down list of the Maps icon in the Network

Control Tool Bar and select „Logical Map’:

Logical Map Selection

The following Logical Map window opens:

Logical Map View

Each node on the Topology tree diagram corresponds to a node in the Logical Map.

Page 28: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 28 of 116

4.2.1.1 Map representation of ‘Mesh Links’

To graphically display the channel (frequency) usage of mesh links, select

Tools>Options>Color Link by Channel. The Map view will color every link according to the

channel it is currently using.

Logical Map with Color Link by Channel

4.2.1.2 Map representation of ‘Alternate Next Hops’

To graphically display the alternative next hops for a given device, right-click the device and

select Show Alternate Next Hop. The Map view displays all the alternative next hops as

dashed curved lines.

Logical Map with Alternate Next Hops

4.2.2 Geographical Map

To access the „Geographical Map’, click on the drop-down list of the Maps icon in the Network

Control Tool Bar and select „Geographical Map’:

Page 29: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 29 of 116

Geographical Map Selection

The following Geographical Map window opens:

Geographical Map view

Each node on the Topology tree diagram corresponds to a node in the Geographical Map. Both

will be highlighted when any of them will be selected.

Note: you can switch between the Logical and Geographical Map views using the toggle

buttons at the foot of the Logical Map and Geographical Map window:

4.2.2.1 Setting the Region Background Map

By default, the NMS groups the devices it discovers into logical regions based on the devices‟

subnet. Such auto created region‟s name has the format Subnet: <network address>

You can set the region‟s geographical map and modify its name and description as follows:

Page 30: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 30 of 116

1. In the Topology Tree, right-click the region and choose Edit Region. The following

window appears:

Edit Region

2. In the Name field, enter the region‟s name.

3. You may enter a description in the Description field

4. To assign a map background image:

Upload a new map image to the NMS. Switch to the Administration Module

and select the Geographical Maps

Page 31: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 31 of 116

Click New

Insert the map‟s Title

Insert the map‟s Description (optional)

Click on the right of the Map Path field to select an image from your file

system

4.2.3 Google Earth

The MBW NMS software allows for the MBW Network topology to be shown in

„Google Earth’. To use this feature, the user must have the Google Earth software

installed on the NMS Client system.

4.2.3.1 View Network in Google Earth

The MBW Network Topology can be viewed in „Google Earth’ by Right-clicking on

„MBW Network’ in the Topology pane, then clicking in „Show Network in Google

Earth’ as shown in the screen below:

Page 32: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 32 of 116

The first time „Google Earth’ is invoked by the MBW NMS software the following

dialog box is displayed

Enter the path of the „Google Earth’ image on the NMS Client, and then click „OK‟ to

continue.

The „Google Earth’ process will then be activated, and the MBW network will be

displayed in „Google Earth‟ windows as shown below. Under the Temporary Places

folder in Google Earth Places tree, the MBW Network is added with the topology

structure of regions.

MBW NMS Network shown in Google Earth

Note: The device will be displayed on Google Earth Map only if it contains valid

coordinates (latitude, and longitude).

Page 33: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 33 of 116

4.2.3.2 Tooltip content of a Region

When a Region is clicked in the Places folder in Google Earth Places tree a tooltip is

displayed in the map region, as shown below, with the following information: Number

of managed device in the region, Total number of Stations, Number of PePlink, and

Ruckus devices.

Tooltip content of Region

4.2.3.3 Tooltip content of Device

When a Device is clicked in the Places folder in Google Earth Places tree a tooltip is

displayed in the map region, as shown below, with the following information: IP

address, Hostname, Network ID, Up Time, Alarm Status, Model number, Serial

Number, Mac Address, Mesh Node, and Number of associated Stations.

Page 34: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 34 of 116

Tooltip content of device

4.2.3.4 Setup

By default Google Earth presents the MBW devices with their IP address and every link

between devices will be colored white. These defaults can be modified in the Google

Earth screen of the MBW NMS. To access the ‘Export Settings’ screen click on the

„Administration’ tab, and then click on „Google earth’ as shown in the screen below.

Google Earth setup

Page 35: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 35 of 116

In the Export Settings tab two parameters can be modified; „Color Link by Channel’,

and „Device Label’:

‘Color Link by Channel’: when checked, this parameter tells Google Earth

to display the link between devices as per the color of their channel frequency

(for the Channel Colors, click on „Channel Colors’ in the Administration

menu). By default this parameter is unchecked, and the links between devices

are colored white.

‘Device Label’: the options for this parameter are either Hostname, IP

Address, or Both. By default the devices are presented with their IP Address

only.

Page 36: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 36 of 116

5. Inventory

The Inventory provides a list of all the managed devices in the MBW network. In addition, it

provides a table view of mesh links in the network.

To access the Inventory View from the View menu, select Inventory. Alternatively, click on the

Inventory icon in the Network Control Tool Bar. The following Inventory window is

highlighted:

Network Control Module – Inventory– Devices Tab

5.1 Sorting tables by Columns

All tables support multiple columns sorting. Click the column heading by which you want to

sort the table‟s rows. For a secondary sort, click a second column heading while the CTRL

button is pressed.

5.2 Add, Remove Columns

Click the button located on the top-right table corner to open the column chooser dialog.

Page 37: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 37 of 116

Check the columns you want to add and uncheck the columns you want to remove and click

OK.

Notice that the content of the tables are filtered according to the current selected Region or

device. Therefore if you wish to see all the devices or mesh links in the network, you should

select the root node in the topology tree, named “MBW Network”.

5.3 Devices Table

The Devices Table lists all managed MBW devices with the following information:

Device Table Columns

Parameter Definition

Device Device ID. This icon represents the device model and

its color represents the device health status. The label

includes the device IP address or the device

hostname if this has been customized by the user (see

Options)

IP Address The device‟s management IP address.

Host Name The device hostname, which corresponds to the value

of the CLI prompt.

Model The device‟s model.

Up Time The amount of time the device was alive since its last

reboot.

Page 38: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 38 of 116

Parameter Definition

Alarm Status Indicates the device‟s operational status:

The operational status is determined by the most

severe opened alarm. If no opened alarms exist, the

status is „Normal‟.

Serial Number The device‟s serial number.

HW Version The device‟s hardware version.

SW Version The device‟s software version.

Network ID The device‟s mesh network identifier.

Mesh Mode The device‟s mesh mode (Gateway or Node).

Associated STAs The number of associated STAs.

MAC Address The device‟s Ethernet Interface MAC Address.

Focused Polling This parameter indicates whether the NMS collects

performance history statistics at fast rate. See also

Focused Devices.

Collect Performance This parameter indicates whether the NMS collects

performance history statistics at regular rate. See

also Overall Network Performance.

Page 39: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 39 of 116

5.4 Mesh Links Table

This tab provides a table view of all the mesh links of a selected region or device:

Network Control Module – Inventory– Mesh Links Tab

Mesh Link Table Columns

Parameter Definition

From Device: The device‟s ID of one end of the mesh link.

Radio Interface: The radio interface name of the mesh link.

RSSI: The mesh link‟s RSSI in dBm

To Device: The device‟s ID of the other end of the mesh link.

Radio Interface: The radio interface name of the mesh link.

RSSI: The mesh link‟s RSSI in dBm

Metric A value representing the cost of the path to the gateway.

Channel [Frequency] The radio frequency of the mesh link.

Notice that the channel may be colored according to the

frequency as shown in the above figure. For more information

about view customization see Options

Page 40: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 40 of 116

5.5 Alternate Next Hops Table

To see the alternate next hops with continuously updated statistics, right click a device and

select Show Alternate Next hop.

Network Control Module – Inventory– Alternate Next Hop Tab

On the map the alternate next hops will be displayed as dashed lines as shown in the

following figure:

Page 41: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 41 of 116

Alternate Next Hop Table Columns

Parameter Definition

Device Device: the device for which the alternative next hops are

displayed.

Radio Interface: radio interfaces of the device for which the

alternative next hops are displayed. A device with dual

backhaul radio interfaces might have different alternate next

hops in each of its radios.

Alternate Next Hop Device: Displays the devices that are available as next hops

for the currently selected device.

Radio Interface: Displays the radio interfaces of the devices

that are available as next hops.

Metric Displays the value representing the cost of the path to the

gateway for the alternative next hop.

Channel [Frequency] Displays the radio interface channels of the links for the

alternative next hops.

RSSI(dBm) Displays the RSSI (Received Signal Strength Indication) in

dBm of the links for the alternative next hops.

5.6 Undiscovered Devices

When a managed device has a mesh link to a device that has not been discovered, either

because its IP address is not included in any of the IP ranges specified in the discovery entries,

or because of a NMS failure to discover it, the mesh link endpoint will appear with a question

mark icon, indicating an undiscovered device:

Page 42: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 42 of 116

Undiscovered device (172.20.21.20) on Topology map

To see the list of all undiscovered devices open the ‘undiscovered’ tab Inventory view, the

following window appears:

Undiscovered Device Table

The parameters that appear in this table include:

Undiscovered Table

Parameter Definition

Device A device identifier that includes an IP address, a hostname, or

both, depending on label customization.

IP Address The IP address of the undiscovered device.

Name The hostname of the undiscovered device.

Backhaul Radio

MAC

The MAC address of the backhaul radio interface to which there

is a mesh link.

To discover a node, right click a row and select Discover Device. The same can be done

via the maps view and the navigation tree.

Page 43: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 43 of 116

6. MBW Network Discovery

To start managing a MBW network one needs to first discover it. The MBW NMS enables you

to automatically discover MBW devices within a given IP range, a Subnet or in a single IP

Address. Once the NMS discovers a MBW device, it adds the NMS Server machine to the

device‟s SNMP trap targets.

To access Discovery from the View menu, select Discovery. Alternatively, click on the

Discovery icon in the Network Control Tool Bar.

Discovery View

6.1 Discover an IP Range/Subnet

1. To specify an IP range to scan for MBW units:

In Discovery View, press Add.

The Add Discovery Range window appears:

Page 44: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 44 of 116

Discovery Range Settings

2. In the IP Range field, enter your IP range.

For example, From IP: 192.168.10.2 To IP 192.168.10.40.

Alternatively, select Subnet and enter your IP address and Mask. For example, IP:

192.168.10.0, Mask 255.255.255.0

3. Set the SNMP settings that the NMS will use to scan for MBW devices in the given IP

range: Click Add. An SNMP Settings dialog appears:

SNMP Setting Dialog

Page 45: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 45 of 116

4. Use the default values unless the device has been configured with a different read and write

community names and click OK (see the show snmp-communities command in the CLI

Reference Guide).

Note: If your network contains devices configured with different SNMP communities in

the same IP range, repeat steps 3 and 4 to add these SNMP settings.

5. If the Run Immediately is checked the discovery will run immediately once you click OK.

Otherwise, to start the discovering process, you will have to select the new created entry in

the Discovery table and click Discover.

6. The discovery process begins. The corresponding entry in the discovery range table provides

progression status and number of devices found in that range:

Discovery Entries Table Parameters

Parameter Definition

To IP, From IP

and Sub mask Identify the IP range that scanned for MBW devices

Status Indicates the progress of the discovery process

Last Time Indicates the last time a discovery process has been executed and

ended on this range

Total Found The number of MBW devices found during this discovery process

Last Failures The number of devices the NMS failed to find during discovery

Once a new device is discovered:

An informational event will appear in the event browser

First event in the event viewer above is New Device Discovered Event

The NMS Server will add itself to the device's snmp-targets

If the device belongs to a new subnet, a logical region node will be added to the NMS

with the sub-network‟s name as its title, and the device will be added beneath it.

Page 46: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 46 of 116

6.2 Discover a single device

To discover a single device instead of numerous devices in a certain IP range or subnet, you

will have to enter a specific IP address.

1. Click Discover Device in the discovery view. The following dialog opens:

Single device discovery

2. In the IP Address field, enter the device‟s IP Address.

3. Enter the SNMP Read and Write community that must match the communities

defined in the device (see the show snmp-communities command in the CLI

Reference Guide) and click OK to proceed.

6.3 Periodic Discovery

The NMS periodically runs the discovery process over the defined IP ranges at a configurable

interval.

Periodic Discovery Panel

Parameter Definition

Next Start At Defines the next periodical discovery process

Run Every [hours] Configures the rate in hours at which the periodical

discovery runs

Apply Applies the specified changes

Page 47: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 47 of 116

When a managed device has a mesh link to a device that has not been discovered, either

because its IP address is not included in any of the IP ranges specified in the discovery entries,

or because of NMS failure to discover it, the mesh link endpoint will appear with a question

mark icon, indicating an undiscovered device:

Undiscovered device (172.20.21.20) on Topology map

In order to see the list of all undiscovered devices open the undiscovered tab inventory (refer

to the inventory chapter).

You may right click the undiscovered device icon and select "Discover Device" to let the

NMS discover it according to its IP Address

Page 48: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 48 of 116

7. Schedule Tasks

The Schedule Tasks feature enables the user to execute bulk operations at pre-determined times,

that is, to perform a management task upon multiple devices as a single scheduled job.

The following tasks are currently available:

Software upgrade

Reboot

Device configuration backup

In addition, there is a predefined task that backs up the NMS DB on a daily basis.

7.1 Creating a new task

There are two ways by which the user can start a new task. One is by first selecting the devices

on which the task would be executed and then selecting the task type from the context menu

(right-click) as shown in the below figure

Accessing Scheduled task via Context Menu

Notice that when you select multiple devices, only tasks that are applicable for all the selected

devices will appear in the context menu as items. For example, if you select two devices, a

MBW-1100 model device and a MBW-510 one, the Software Upgrade task will not be available

in the context menu, as these device models require different software images.

An alternative way to create a new task is by first choosing the task type and then selecting the

devices on which it would be executed. To do this, open the Schedule Tasks window via the

View menu in the Network Control module. The following window appears:

Page 49: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 49 of 116

Network Control Module – Schedule Tasks Window

Click Add Task. The following task wizard dialog appears

Schedule Tasks – Task List

Parameter Definition

MBW-1100 & 2100 Software

Upgrade Software Upgrade for MBW-1100 & MBW-2100 models

MBW-510 Software Upgrade Software Upgrade for MBW-510 model

Reboot Device restart

Device Configuration

Backup

Backup of device‟s startup configuration. See section

MBW NMS 1.1 - Unit Configuration document for more

information about how to restore a device configuration

Select the task you wish to perform and click Next. The following wizard step appears

Page 50: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 50 of 116

Schedule Tasks – Task Targets

Select the devices on which you want to run the task by moving devices from the Available

Devices list to the Selected Devices list in one of the following ways:

Double click on individual devices.

Select device(s) and then click the button

Click Select All to transfer all the available devices to the Selected Devices

list.

Notice that the Available Devices list includes only devices for which the task is applicable.

A Task Settings Dialog will appear depending on the selected task type. This step is required

when the selected task needs additional parameters settings (for example, in the case of a Reboot

task).

Page 51: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 51 of 116

7.1.1 Software Upgrade Task Settings

Set the software image file location on a file transfer server.

Parameter Definition

Server IP The IP address of the file transfer server

Protocol TFTP, FTP or HTTP

Username & Password FTP or HTTP username and password download

authentication

File Full path of the software image file

Check the Reboot checkbox if you wish to automatically restart the device with the new

software image you upgraded to, after the software upgrade process is completed.

Click Next. The next task wizard step appears. See Task Schedule Step

7.1.2 Device Configuration Backup

The device configuration backup task enables you to backup your MBW devices‟ startup

configuration. Once you set it up, the NMS will periodically extract the devices‟ startup

configuration file and store it in the NMS DB. Notice that the NMS stores several versions of the

configuration file per device.

Before starting a device configuration backup task you need to setup its fixed parameters (those

shared by all instances of this task type), as follows:

Page 52: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 52 of 116

1. Click on the Administration tab to switch to Administration module

2. Select the Schedule Tasks in the administration category list located on the left pane.

3. Select the Device Configuration Backup tab

4. Insert the IP Address of a TFTP Server, to which the device will export its startup

configuration file

5. Click Apply

Page 53: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 53 of 116

7.2 Task Schedule Step

Schedule Tasks – Task Name and Schedule Settings

1. In the Name field, enter the name of the scheduled task.

2. In the Description field, enter the description of the scheduled task (Optional).

3. In the Start At field, enter the date and time you wish the task to start running.

4. Click Finish. The schedule task is configured.

For repetitive tasks such as device configuration backup task you should also set the Repeats field

7.3 Monitoring and controlling schedule tasks To monitor the progress of your scheduled tasks, cancel, reschedule or abort a task go to the

Schedule Tasks Window.

Page 54: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 54 of 116

The window contains two areas:

Task List: The task list, located on the top pane, displays the list of all the scheduled

tasks with their schedule and execution status.

Task Progression Status: located on the bottom pane, displays detailed progress of

the task selected in the Task List.

7.3.1 Task List The Task List table contains the following columns:

Schedule Tasks – Task List Parameters

Parameter Definition

Name The name of the task

Description The description of the task

Start At The time at which the task will run (or run again, in case of

repetitive task)

Last Completed The last time the task was completed

Repetition The task‟s repetition setting

Status Task running status

The following controls are located at the bottom of the task list:

Page 55: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 55 of 116

Tasks Control Buttons

The functions of the above buttons are as follows:

Schedule Tasks – Operations Buttons

Parameter Definition

Add Task Creates a new task.

Edit Edits the selected task. Enabled only when the task is not running

Remove Removes the selected task. Enabled only when the task is not running

Retry Failed Entries This button is available in case task execution has failed on one or

more devices. Clicking this button will remove all devices for which

the task has completed successfully, and will retry to perform on the

remaining entries (devices)

Abort Task Aborts the selected task.

Page 56: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 56 of 116

7.3.2 Task Progression Status The bottom pane in the Schedule Tasks window displays the task execution progression for each

selected device in the given task:

Schedule Tasks Window – Task Detailed Progress

Schedule Tasks – Task List Parameters

Parameter Definition

Name The device‟s identifier

Status Idle, Running, Failed or Completed

Progress Progress completion bar indicating the percentage of the task already

completed.

Details Miscellaneous information concerning the task, such as failure reason in

case the task failed.

To abort execution on a specific device, select the device‟s row in the table and click

7.3.3 Task execution concurrency

You may control the concurrency degree of each task type, that is, determine the maximum

number of devices on which each task type will be executed simultaneously. See Concurrencies

Page 57: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 57 of 116

8. Faults Management

A Fault is a generic name representing either an event or an alarm occurring in a MBW network.

Faults are based on the traps sent by the devices as well as on periodic polling performed by the

NMS.

To access the Faults Module, click on the „Faults’ tab in the navigation tab list below the Menu

Bar located at the top-left of any NMS window view:

Faults Module Access Tab

To access the Faults Module views, click on „View’ in the Menu Bar and select the relevant

option:

Faults Module View Menu

Alternatively, select or from the Faults Icon Bar.

Page 58: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 58 of 116

8.1 Faults Module Window

When you click „Faults’ in the Module Tab Bar, the Faults Module window appears:

NMS Faults View

8.2 Events

The Events table displays all event occurrences in the MBW network. To access the Events table

from the View menu, select Events. Alternatively, click on the Events icon in the Network

Control Tool Bar.

The following Events window is highlighted:

Network Control Module – Events Window

Note: The Events window is dynamically linked with the Topology Tree. To view the list of

events associated with any specific region or device, click on that node in the Topology window

and the Events window will be automatically updated with the events associated with the

selected node. Otherwise, the Events window always displays system-wide events.

Page 59: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 59 of 116

8.2.1 Events Table

Events table‟s parameters include:

Events Parameters

Parameter Definition

Seq. No. The event‟s ID

Time & Date The event‟s time of occurrence

Severity The event‟s severity (Info, Warning, Minor, Major or Critical)

Ack. Alarm‟s acknowledgement status

Ack. Details Alarm‟s acknowledgement details

Description The event‟s message

Source The event‟s source (either a device or NMS)

Category The event‟s category

Type The event „s type

8.2.2 Events Filter

The NMS is able to filter events according to any of the columns in the table. To perform this

function, use the Filter tool bar that appears at the top left-hand corner of the Events table:

Events Window- Results Filter

The Events Filter Toolbar contains the following icons:

Events Filter Toolbar

Filter Icon Action

Opens a filter setting dialog.

When filter results are

displayed, the Filter button

appears in bold font. When the

displayed list is not filtered, the

Filter button appears in grayed

font.

Displays the previous page of

events.

Page 60: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 60 of 116

Filter Icon Action

Displays the next page of

events.

The filter toggle enables you to

toggle the filter on and off.

Clicking opens the following „Events Filter’ window:

Events Filter Dialog

The Events Filter window comprises the following fields:

Events Filter Parameters

Parameter Definition

Seq. No Filters according to a Seq. No. range. Select from: Equal or Lower / Equal

/ Equal or Greater options.

Severity Filters according to event severity.

Select operators from: Equal or Lower / Equal / Equal or Greater options.

Select target parameters from: Info / Clear / Warning / Minor / Major /

Critical. Each severity indicator appears in color-coded format.

Page 61: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 61 of 116

Parameter Definition

Category Filters according to event category:

Boot: Device reboot events

Interfaces: Radio and Fast Ethernet events

System: General system event such as temperature events

FileOperation: Import/export configuration and software image

related events

CLI: CLI related events

RADIUS: RADUIS client related events

Mesh: Mesh related events

Service: Traffic control related events

Discovery: Discover related events

Configuration: Configuration control related event (such as

restore to factory default)

Topology: Topology change related events

NMS: NMS related event (such as DB limits)

Ack. Status Select acknowledged or unacknowledged status. When working in a

multiple user environment, the acknowledge function serves as a

communication system between users. When one user handles an alarm, he

can acknowledge it to inform other users about it.

Event Type Description of the event class.

Source Path Selects from: Contains / Equal <source path>.

Event Time Filters according to starting and ending date and time.

8.2.2.1 Events Sorting

Events Sorting Parameters

Parameter Definition

Events Sorting Individually select the required parameters according to which you want

your search to apply. Use and to select and deselect parameters

from the list.

Select/Deselect

All

Selects and clears all check boxes in the filter table.

Page 62: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 62 of 116

Note: You can open an „Events Details’ window by double-clicking on any line in the Events

table. This displays the line information in snapshot table form:

Events Details

8.2.3 Export to CSV

The events in the Events table can be exported into a CSV file. The events exported to the file

are all the events (even if they are in a page not currently visible) in the Events Table, at the

time the is clicked.

Clicking opens the following „Export to CSV’ window:

Page 63: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 63 of 116

Export to CSV window

In the „Export to CSV’ window choose the directory and type the name of the file in which you

want the events to be saved, then click „Save‟.

8.3 Alarms

An Alarm represents a pending faulty condition in the system. The „Alarms’ table is where you

can see all the open alarms in the system. To access the Alarms table from the View menu,

select „Alarms’. Alternatively, click on the Alarms icon in the Network Control Tool Bar. The

following Alarms window is highlighted:

Network Control Module – Alarms Window

Note: The Alarms window is dynamically linked with the Topology Tree. To view the list of

alarms associated with any specific region or device, click on that node in the Topology

window and the Alarms window will be automatically updated with the alarms associated with

the selected node. Otherwise, the Alarms window always displays system-wide alarms.

Page 64: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 64 of 116

8.3.1 Alarms Table

Alarms table‟s parameters include:

Alarms Parameters

Parameter Definition

Seq. No. The alarm ID.

Time & Date The alarm‟s time of occurrence

Severity The alarm‟s severity (minor, major or critical)

Ack. Alarm‟s acknowledgement status

Ack. Details Display the date-time and the username that marked the alarm as

acknowledged

Description The alarm‟s description.

Source The alarm‟s subject

Category The alarm‟s category.

Type The alarm‟s type.

8.3.2 Alarms counter bar

A summary of all alarm signals appear in a panel on the top-right of the „Alarms’ table:

Alarms Summary Total

8.3.3 Alert Window Threshold MBW NMS allows for an ‘Alert Window’ to be displayed at the top right corner of the screen.

By default no ‘Alert Window’ is displayed.

Page 65: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 65 of 116

Alarm propagation window

To setup the NMS to display ‘Alert Window’, click on „Tools -> Options -> Alert Window

Threshold’ as shown below.

Alert Window Threshold setup

You can then check one the following options:

Minor; Displays the ‘Alert Window’ for any alarm whose severity is ranging

from Minor to Critical.

Major; Displays the ‘Alert Window’ for any alarm whose severity is ranging

from Major to Critical.

Critical; Displays the ‘Alert Window’ for alarms whose severity is Critical.

Page 66: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 66 of 116

Never Display; never displays the ‘Alert Window’, regardless of the alarm‟s

severity.

8.3.4 Alarm forwarding

The MBW NMS supports Alarm Forwarding. To setup „Alarm forwarding’, click on

„Administration -> Alarm Forwarding’. Refer to the Administration chapter for detailed

information on how to setup Alarm forwarding.

8.3.5 E-Mail Notification

The MBW NMS can be setup to send e-mail messages when specific pre-determined events

occur. For this feature to work in your environment, you need to:

Setup the SMTP Server Parameters

Create at least one distribution list

Associate the distribution list with every event type you want to be notified on

Refer to the Administration chapter for detailed information on how to setup E-Mail

Notification.

8.3.6 Acknowledge

To acknowledge an alarm, highlight the alarm row and click . A check mark

will appear in the Ack. Column. The name of the acknowledging user as well as the time of

acknowledgement will be displayed in the 'Ack. Detail' column.

Alarm Acknowledgment

8.3.7 Alarms Filter

An Alarm Filter Toolbar appears at the top left-hand corner of the Alarms table:

Alarms - Results Filter

The „Alarms Filter’ Toolbar contains the following icons:

Alarms Filter Toolbar

Filter Icon Action

Page 67: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 67 of 116

Filter Icon Action

Opens a filter setting dialog.

When filter results are

displayed, the Filter button

appears in bold font. When the

displayed list is not filtered, the

Filter button appears in grayed

font.

The filter toggle enables you to

toggle the filter on and off.

Clicking opens the following „Alarms Filter’ window:

Alarms Filter

The Alarms Filter comprises the following fields:

Alarms Filter Parameters

Parameter Definition

Alarms ID Filters according to a Seq. No. range.

Select from: Equal or Lower / Equal / Equal or Greater options.

Severity Filters according to alarm severity.

Select operators from: Equal or Lower / Equal / Equal or Greater options.

Select alarm target parameters from: Minor / Major / Critical.

Each severity indicator appears in color-coded format.

Page 68: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 68 of 116

Parameter Definition

Category Filters according to alarm category:

Interfaces: Radio and Fast Ethernet events

System: General system event such as temperature events

RADIUS: RADUIS client related events

Mesh: Mesh related events

Service: TC related events

Discovery: Discover related events

Topology: Topology change related events

Ack. Status Select acknowledged or unacknowledged status. When working in a

multiple user environment, the acknowledge function serves as a

communication system between users. When one user handles an alarm,

he can acknowledge it to inform the other users.

Alarms Type Description of the event class.

Source Path Selects from: Contains / Equal <source path>.

Alarms Time Filters according to starting and ending date and time.

Note: You can open an Alarms Details window by double-clicking on any line in the Alarms

table. This displays the line information in snapshot table form:

Page 69: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 69 of 116

Alarms Details

Page 70: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 70 of 116

9. Administration

The Administration Module provides users and system administrators with a range of

administrative options designed to manage and configure the NMS. To access the

Administration Module, click on the Administration tab in the navigation tab list below the

Menu Bar located at the top-left of any NMS window view:

Administration Module Access Tab

When you click Administration in the Module Tab Bar, the Administration Module window

appears:

NMS Administration Window

The Administration Module provides the following options:

Access Control

Performance Polling

Database

Alarm Forwarding

Emails Notifications

Schedule Tasks

Page 71: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 71 of 116

Vendor List

Geographical Maps

Google Earth

Channel Colors

9.1 Access Control

The MBW NMS is Account protected. You need a valid Username and Password to log into the

NMS system. In addition each User is assigned a Profile. A User‟s profile defines the actions a

given user can perform after he logged into the NMS Client. Users and profiles can be added or

removed from the „Access Control‟ Database by a user with a „Super‟ Profile.

9.1.1 Profiles

To access the „Profiles’ screen click on „Administration -> Access Control ‘, and then on the

‘Profiles’ tab:

Profiles Window

There are 3 predefined Profiles; Administrator, Super, and Viewer. These profiles have the

following privileges:

Administrator; Users with „Administrator‟ privileges are authorized to

perform all „Application Operations’ with the exception of the„Advanced

Device Operation‟ option.

Super; Users with ‘Super’ privileges are authorized to perform all Admin

and Application Operations.

Page 72: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 72 of 116

Viewer; Users with ‘Viewer’ privileges can only perform View operations,

and are not authorized to modify any of the NMS data.

Notice that in terms of device configuration the NMS privileges correspond to the CLI privileges.

The MBW NMS Allows for User Profiles to be added, removed, or edited.

9.1.1.1 Add a Profile

To add a new Profile:

Click on „New Profile‟ at the bottom of the screen

Check the operations you want the users with these privileges to be authorized to

perform

Uncheck the operations you don‟t want the users with these privileges to be authorized

to perform.

Click „Apply‟ to save the new profile.

9.1.1.2 Remove a Profile

A profile may be removed only in case it is not assigned to any existing users.

To remove a profile:

Click on the profile you want to remove

Click on „Remove‟

9.1.1.3 Edit a Profile

To modify a profile:

Click on the profile you want to modify

Check the operations you want the users with these privileges to be authorized to

perform

Uncheck the operations you don‟t want the users with these privileges to be authorized

to perform.

Click „Apply‟ to save the changes.

9.1.2 Users

To access the ‘Users’ screen, click on „Administration -> Access Control ‘, and then on the

‘Users’ tab:

Page 73: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 73 of 116

Users Windows

The User screen comprises two sections; „Login Information’, and „Additional Information’.

‘Login Information’ contains mandatory parameters, whereas „Additional Information‟

contains optional informative details about the user.

Login Information Parameters

Parameter Definition

Username The account‟s name in the form of alphanumeric string

Change Password Checking this checkbox will enable the user to change the

password of the edited account

Password The account‟s password in the form of alphanumeric string

Confirm Password Reenter password for confirmation

Profile Choose a profile from the Profiles list. A Profile is a list of NMS

actions the user is authorized to perform.

Never Expires When this checkbox is checked, the account‟s password will be

valid indefinitely

Expiration When the „Never Expires‟ checkbox is not checked, this field

indicates the date of expiration

Restricted to host Access to the NMS is restricted to a clients running on a system

with the specified IP address

Page 74: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 74 of 116

Parameter Definition

Lock Account When this checkbox is checked, users with this profile cannot log

into the system

The MBW NMS allows for a user to be added, removed, edited, or be forced to logout.

9.1.2.1 Add a User

To add a new user:

Click on „New User‟ at the bottom of the screen

Enter the information indicated in the „Login Information Parameters‟ table above

Click on „Apply‟ to save the new user.

9.1.2.2 Delete a User

To remove a user:

Click on the user you want to remove

Click on „Delete‟

Note: Deleting a user while he is logged in, will disconnect the user.

9.1.2.3 Edit a User

To modify a user:

Click on the user you want to modify

Modify any number of fields

Click on „Apply‟ to save the changes.

9.1.2.4 Force Logout

Sometimes it is necessary to force a user to logout. This can be achieved by clicking on „Force

Logout‟.

9.2 Performance Polling The Performance polling settings are explained in the context of Performance History

9.3 Database

The System Administration function provides system administrators with a facility to define the

URLs, user names and passwords for the security and application databases. In addition, the

system administrator can define the maximum number of entries in the Event Table.

Click on ‘Administration -> Database’ for the „Database‟ screen to be displayed:

Page 75: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 75 of 116

Database Window

9.3.1 Security Database

The ‘Security Database’ section of the ‘Database’ screen allows for the following parameters

to be configured:

URL; Enter the „URL’ of the Security Database

Username; Enter the „Username’ for the Security Database

Password; Enter the „Password’ for the Security Database

9.3.2 Application Data Database

The ‘Application Database’ section of the ‘Database’ screen allows for the following

parameters to be configured:

URL; Enter the „URL’ of the Application Database

Username; Enter the „Username’ for the Application Database

Password; Enter the „Password’ for the Application Database

Additionally, you can check whether or not to use the same values as those entered in the

„Security Database’ by selecting the „Use same as security‟ check box.

9.3.3 Threshold

The ‘Threshold’ section of the ‘Database’ screen enables the user to set a threshold - maximum

number of entries – for the Event Table. Once the maximum number is reached, entries are

saved to a file in CSV format, and deleted from the ‘Events’ table in the NMS Database.

Additionally, you can check whether or not to generate an alarm when the threshold is reached.

Page 76: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 76 of 116

9.4 Alarm Forwarding An external system may follow up the open alarms in the MBW network using SNMP. To do

so, load the GONET-NMS-ALARM-MIB into the external SNMP manager application. The MIB

is available on the NMS Web site‟s downloads page:

Using public SNMP community read the alarmTable table. This table holds all the open alarms

in the system.

In addition you may configure the external system to listen to alarmlAdded and alarmCleared

traps sent by the NMS to targets configured in the NMS alarm forwarding settings.

To setup „Alarm Forwarding’ click on „Administration >Alarm Forwarding’. The ‘Alarm

Forwarding’ window will be displayed:

Page 77: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 77 of 116

‘Alarm Forwarding’ window

Click on ‘Add Target’ to add forwarding ‘Trap Target’. The „Add Trap Target’ dialog box will

be displayed as shown below.

‘Add Trap Target’ Window

Type the required information in the dialog box as indicated in the following table, then click

„OK‟ to continue.

Add Trap Target Parameters

Parameter Definition

IP The target system‟s IP address

Community Trap listening community, use public

Page 78: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 78 of 116

Parameter Definition

Enable Forwarding When checked, allows alarms to be forwarded to the system with

the specified IP address.

Threshold Only alarms with severity higher than the threshold specified will

be forwarded.

9.5 E-Mail notification

MBW NMS can be setup to send e-mail messages when specific pre-determined events occur.

For this feature to work in your environment, you need to:

Setup the SMTP Server Parameters

Create at least one distribution list

Associate the distribution list with every event type you want to be notified on

9.5.1 Setup the SMTP Server Parameters To setup the SMTP Server parameters click on the „Administration‟ tab -> „Emails

Notifications’ -> ‘SMTP’ tab. The SMTP windows will be displayed as shown below.

SMTP Server Parameters Window

Page 79: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 79 of 116

The SMTP Server Parameters include:

SMTP Server Parameters

Parameter Definition

From e-mail A Valid e-mail address from which notifications will be sent

SMTP Server Valid SMTP Server accessible from the NMS Server

SMTP Port Port used by the specified SMTP server

User Authentication When this field is checked, valid username and password should

be provided for the e-mail address specified in the „From e-mail’

field.

Username Valid username for the „From e-mail’ e-mail address

Password Valid password for the „From e-mail’ e-mail address

9.5.2 Create at least one distribution list

To create a distribution list, click on the „Administration‟ tab -> „Emails Notifications’ ->

‘Email Distribution List’ tab. The Email Distribution list window will be displayed:

Email Distribution list window

Page 80: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 80 of 116

When you click on „Add‟ at the bottom of the screen the following dialog box is displayed

Add Field

Parameter Definition

Name Any string relevant to your organization

Email Addresses List of comma separated valid e-mail addresses

9.5.3 Associate the distribution list with event types To associate a distribution list with any given event type:

In the „Administration‟ tab -> „Emails Notifications’ -> ‘Email Distribution List’ tab ->

„Settings‟ window shown below, click on the event, then click on the „Email Distribution List’

field for the event and choose a distribution list from the list of previously created lists. When

you are done click „Apply‟.

Page 81: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 81 of 116

Distribution lists / Events association window

9.6 Schedule Tasks In the ‘Schedule Tasks’ menu item of the ‘Administration’ tab, the following configuration

parameters can be setup:

Concurrencies

Device Configuration Backup

9.6.1 Concurrencies

You can set the maximum number of devices that will execute a particular task concurrently, by

means of the „Concurrencies’ screen, for any of the following task types:

„Configuration Backup’

„Device Software Upgrade’

„Reboot‟.

Page 82: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 82 of 116

Schedule Tasks – Concurrencies Window

After completing the changes to the „Concurrencies‟ parameters, make sure to click ‘Apply’ for

the modifications to be saved.

9.6.2 Device Configuration Backup To backup the configuration of a device, you can use the „Device Configuration Backup’

screen:

Enter the IP address of the TFTP server that you will use as the backup server.

Click the ‘Apply’ button to save your modifications.

Device Configuration Backup Window

Page 83: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 83 of 116

9.7 Vendors List

You can use the „WiFi CPEs’ screen to add, remove or edit a WiFi CPE device. To open it,

click on the ‘Vendors List’ menu item on the right side of the ‘Administration’ tab screen:

WiFi CPEs Window

9.7.1 Add CPE device to the table

In order to add a new CPE device to the table, click on the ‘New’ button, then fill the following

parameters:

Mac Address Prefix; the CPE device vendor‟s Mac address prefix

Name; the CPE device vendor‟s name

Image; a picture (limited to 24x24 pixels) of the CPE device.

9.7.2 Remove CPE device from the table

In order to remove a CPE device from the table, click on the entry you want to remove, and then

click the „Remove‟ button.

9.7.3 Modify a CPE device

In order to modify a CPE entry, click on the entry, and then modify any parameters displayed at

the bottom of the „WiFi CPEs’ Window. When you are done with the modifications, click on

the „Modify’ button to save your changes.

Page 84: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 84 of 116

9.8 Geographical Maps

You can use the „Geographical Maps’ screen to add, remove or edit a geographical map. To

open it, click on the ‘Geographical Maps’ menu item on the right side of the ‘Administration’

tab screen:

Geographical Map Window

9.8.1 Add a Map

In order to add a new Map to the list of maps, click on the ‘New’ button, then fill the following

parameters in the „Geographical Map’ section of the screen:

Title; A string to be used as the title of the map

Description; the description of the Map

Path; the full path of the map picture file

9.8.2 Remove a Map

In order to remove a map from the list of maps, click on the entry you want to remove, and then

click the „Remove‟ button.

9.8.3 Modify a Map

In order to modify a map entry, click on the entry, and then modify any parameters displayed in

the „Geographical Map’ section of the screen. When you are done with the modifications, click

on the „Modify’ button to save your changes.

Page 85: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 85 of 116

9.9 Google Earth To set the following Google Earth parameters open the „Export Settings’ screen by clicking on

the ‘Google Earth’ menu item on the right side of the ‘Administration’ tab screen:

Color Link by Channel; When checked, the links between devices in Google

Earth are displayed in color according to the „Channel Colors’ setup.

Device Label; In Google Earth, devices will be labeled either by their IP address,

their hostname, or both, depending on the option you choose.

Google Earth Setup Window

After completing the changes to the „Export Settings‟ parameters, make sure to click the

‘Apply’ button for the modifications to be saved.

9.10 Channel Colors

You can use the „Channel Colors’ screen to setup a color for any of the supported channels

(listed in the left column of the screen). To open it, click on the ‘Channel Colors’ menu item on

the right side of the ‘Administration’ tab screen:

To change the color of a given channel, click on the channel entry, and then select a color for

the chosen channel. You can either modify the RGB setup, or click on the arrow to the right of

the field and choose a color from the popup color palette.

Page 86: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 86 of 116

Channel Colors Window

After completing your changes to the „Channel Colors‟, make sure to click ‘Apply’ for the

modifications to be saved.

Page 87: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 87 of 116

10. Performance Management

10.1 Real time performance There are two ways to monitor the performance of a device:

Real Time Performance Correlation enables you to view all performance statistics

synchronized on the time axis.

Real Time Performance Wizard enables you to open a graph on a specific statistics

parameter that you are interested in

10.1.1 Real Time Performance correlation

To launch the performance correlation, right click on the device you are interested in (either on

the navigation tree, map or inventory- device list) and select Performance Correlation.

A new tab will be opened, displaying various performance statistics graphs:

Page 88: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 88 of 116

Notice that there are many more performance statistics parameters that are polled in each cycle

and are available.

To open those additional graphs click the View menu

In addition, notice that the STA and SSID submenus are disabled by default. This is due to the

fact that the polling of associated STAs and SSIDs statistics is disabled by default; this is done

to save the bandwidth consumption required to read the large amount of information associated

with the WiFi client and SSID statistics.

In case you are interested in viewing the STA or SSID performance statistics you will have to

enable their polling in the following way:

Page 89: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 89 of 116

1. Click on Tools->Polling. The polling settings window appears

2. Check the Include STA Statistics or Include SSID Statistics options.

Now, the corresponding graphs are enabled. For example, to view the STA performance

graphs, click View->STAs submenu (which is now enabled).

The following figure presents the various STA related graphs:

Page 90: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 90 of 116

Notice: You may open performance correlation on up to 3 devices at a given time

10.1.1.1 Performance Graph List

The following table summarizes all the available graphs per managed element

Available performance graphs

Element Graph

STA STA Table

Tabular view of all associated STAs along with all the

statistics parameters at the time of the display

STA Map 2D presentation of the associated STAs. The RSSI

value is encoded by the distance between the device

and the STA (the greater the RSSI value is, the shorter

the distance between it and the device)

The DoA is encoded by the angle between the STA

and the device.

Notice: These

graphs will be

empty unless at

least one STA is

selected (in the

STA table or

map)

Throughput Displays the selected STA(s)‟ upstream and

downstream throughput statistics in bps

Packet Rate Displays the selected STA(s)‟ upstream and

downstream packet rate statistics in pps

Tx Byte Error Rate Displays the selected STA(s)‟ Tx byte error rate in

percentage.

Page 91: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 91 of 116

Element Graph

Dot11Radio Dot11Radio Table Tabular view of all dot11radio interfaces (access and

backhaul) along with all the statistics parameters

Throughput Displays the upstream, downstream and total (US +

DS) throughput statistics in bps for all the radio

interfaces

Packet Rate Displays the upstream, downstream packet rate

statistics in pps for all the radio interfaces

Tx Frame Error

Rate

Displays the Tx FER in percentage of all radio

interfaces

STA Counts Displays the number of associated STAs of all the

access radios

Air Occupancy Displays the rate of air occupancy on each of the radio

interface‟s used channels. Displays the percentage of

WiFi Rx and WiFi Tx as well as the total air

occupancy. The yellow area indicates the percentage

of time occupied by non WiFi interference.

Sensitivity Displays the sensitivity level in dBm of all radio

interfaces

SSID SSID Table Tabular view of all SSIDs along with all their

available performance statistics parameters

Throughput Displays the upstream, downstream and total (US +

DS) throughput statistics in bps of all defined SSIDs

Packet Rate Displays the upstream, downstream packet rate

statistics in pps of all SSIDs

STA Counts Displays the number of associated STAs for each of

the defined SSIDs

VLAN Throughput Displays the upstream, downstream and total (US +

DS) throughput statistics in bps of all VLANs

Packet Rate Displays the upstream, downstream packet rate

statistics in pps of all SSIDs

Ethernet

Note: available

only for mesh

gateways

Throughput Displays the Fast Ethernet interface‟s upstream,

downstream throughput statistics in bps.

Packet Rate Displays the Fast Ethernet interface‟s upstream,

downstream packet rate statistics in pps.

Page 92: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 92 of 116

Element Graph

VoIP Session

Note: available

only for devices

with firmware

version 3.0.0

and above

VoIP Session Table Tabular view of all active VoIP sessions along with all

their performance statistics parameters

Session Count Displays the number of active VoIP sessions

Note: These

graphs will be

empty unless at

least one session

is selected in the

VoIP Session

Table

Avg. R-Value Displays the selected VoIP sessions‟ average R-Value

that indicates the session(s) quality

RSSI Displays the RSSI of the STA running the selected

VoIP sessions‟

10.1.1.2 Time Slider

The Time Slider control enables you to examine performance statistics at a given point in time

along the last 8 minutes. You can do this by first clicking , and then moving the time slider

handle along its horizontal axis; historical snapshots appear in all the opened graphs related to

the time period selected. All these graphs appear synchronized to the selected point in time.

This feature enables you to examine events of particular interest that you can identify as

aberrations on the graphical charts. To switch back to the current time, click

Page 93: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 93 of 116

10.1.2 Real Time Performance Graph Wizard

The Performance wizard lets you open a specific graph on a given device, element and

performance parameter.

10.1.2.1 Opening a Graph using the wizard

To launch such a graph:

1. Right click a device (on the map, inventory – device table or topology tree) and select

Real time Performance -> Performance Wizard

The following graph wizard window appears:

2. Click on the element type you are interesting in on the left pane list. In this example

we selected Radio Interfaces. The list of available instances will appear in the right pane.

In the example we can see two radio interfaces.

Page 94: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 94 of 116

3. Select one or more element instances and click Next. Notice that you may select up to

5 instances to be plotted in the same graph (for example 5 associated STAs) in our

example we will select 2 radio interfaces.

4. A list of all available performance graph related to the previously selected element

type appears:

5. Select the performance graph you wish to view and click Next. In our example we

will select the Throughput graph

Page 95: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 95 of 116

6. Configure the polling rate of the graph and click Finish. The default is 5 sec, which is

also the fastest polling rate allowed. The graph window appears:

10.1.2.2 The Graph Window

Page 96: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 96 of 116

Window Title The window title displays the graph definition including the device, the element type

and the statistics parameter. In our example:

Zooming

To zoom in and view a certain selected period of time, mouse click on the graph plot

area and drag the mouse to the end of your selected period of time.

To increase the zoomed time window, click . This button appears on the right and left sides of

the graph window horizontal scrollbar.

To zoom out, double click anywhere on the plotting area.

Time Window

The information regarding the time scale appears at the top of the chart area as

follows:

Time Window: displays the start and end date-times available for the specific

statistics parameter(s) presented in the graph.

Visible Window: displays the start and end date-times framing the currently visible

data on the graph. This time frame may be smaller compared to the Time Window

time frame (displayed above it) in case you are zooming.

Hide/Show graph data

You may hide statistics parameters or element instances. Right click anywhere on the

plotting area and check/uncheck the parameters and instances to make them visible or

invisible respectively.

Page 97: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 97 of 116

Graph Inversion

By default, when you open a new graph, a plot will be created for each element

instance (Radio interfaces, SSIDs, STAs, etc.). This plot will present statistics

parameters along the X axis.

If you wish to see the data differently, namely, have a different plot for each parameter and put

the elements on the X axis click

10.1.2.3 Advanced vs. Basic mode

There is an Advance mode for statistics parameters of SSIDs, TC Profiles and VLANs:

Aggregated SSID statistics vs. SSID per Radio Interface

The MBW-2100 model has two radio interfaces that may be accessed, and the same

SSID may be attached to both radios. In this case the Basic mode let you see the

statistics for the selected SSID aggregated from the two radio interfaces:

Page 98: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 98 of 116

Alternatively the Advanced mode let you see the statistics measured on each radio

interface:

Aggregated TC Profile statistics vs. TC Profile per SSID

A defined TC Profile can be assigned to multiple SSIDs. In such cases the Basic

mode let you see the statistics of a TC Profile aggregated from all SSIDs to which the

given profile is assigned to:

Alternatively the Advanced mode let you see the statistics measured for each SSID to

which the profile is assigned:

Page 99: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 99 of 116

10.2 Performance History

Performance History can be configured to be disabled/enabled; currently it is disabled by

default. To enable Performance History you should change the values of two properties in two

different files:

1. In the file „system.properties‟, located under the server installation directory, change the

value of „performanceHistoryEnabled‟ to „true‟, in order to enable polling of statistics.

2. In the file „classes\resources\ClientPref.properties‟, located under the client installation

directory, change the value of „performanceHistoryEnabled‟ to „true‟, in order to enable GUI

presentation of Performance History items such as tabs and menu items.

To control the bandwidth used for performance statistics polling, you can determine which

statistics variables you wish to collect, at what rate and on which devices.

10.2.1 Focused Devices vs. Regular Polling

There are two usages for the performance history feature. One is to answer the question: what is

the overall network performance? The other is to help analyze, troubleshoot and optimize a

specific device behavior. For each of these two usages there is a matching performance statistics

collection strategy supported by the NMS as described in the following sections.

10.2.2 Overall Network Performance

For overall network performance, the NMS supports a slow rate statistics collection on large

number of devices (all the devices comprising the network). To configure the polling rate and

parameters to collect:

1. Click the Administration module tab

Page 100: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 100 of 116

2. Select Performance Polling on the category list on the left pane

3. Select the Statistics Polling Tab

4. Check the statistics parameters you wish to collect performance data for and uncheck those

parameters that you are not interested in.

5. Set the Sample Rate. Notice that the minimum is every 2 minutes

Once the polling is set you need to select the devices for which the NMS will collect

performance statistics:

1. Select the devices (from the tree, map or inventory device table)

2. Right-click and select Enable Collect Performance:

Page 101: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 101 of 116

To see which devices are included in regular or focus polling see the two rightmost columns

Focused Polling and Collect Performance in the inventory – device table.

Notice that since the management traffic is in band, you should wisely control the bandwidth

that you are willing to consume for performance management purposes.

10.2.3 Focused Devices

For troubleshooting and deep device performance analysis the NMS enables you to sample the

statistics in a much higher rate and to collect the statistics on associated STAs and VoIP

sessions.

To configure the polling rate and parameters to collect:

1. Click the Administration module tab

2. Select Performance Polling on the category list on the left pane

3. Select the Focused Polling Tab

4. Check the statistics parameters you wish to collect performance data for and uncheck

those parameters that you are not interested in.

Page 102: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 102 of 116

1. Select the device that you want to be included in focused polling

2. Right-click and select Enable Focus Polling:

10.2.4 Performance Graph Wizard

To open a new performance history graph:

1. Click the Performance History module tab.

2. Select one or more devices from the Topology floating window, which can be opened

by pressing the topology toolbar button:

You can include up to 5 devices for each graph.

Page 103: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 103 of 116

3. Right Click and Select Performance Graph Wizard

The wizard window appears:

4. Select the time period either by setting the From and To data-times or using the Last

<N> <Hours/Days/Weeks/Months>. Click Next.

Page 104: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 104 of 116

5. Select the element type to be included in the performance graph by clicking on the

corresponding button located on the left pane. Depending on the element type the right

pane displays a list of element instances from all the devices you selected in step 2.

For example, if you click Radio Interfaces you would see the radio interfaces of all

the devices you selected in step 2 as shown in the following figure:

6. Select the element instances you are interested in. Notice you can select up to 5

instances for a single graph. Click Next

Page 105: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 105 of 116

6. Select the statistic parameter you are interested in and click Finish

Page 106: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 106 of 116

10.3 Ping Availability Ping Availability is disabled\enabled according to Performance History‟s state. See the

remark at the beginning of the previous section.

Ping Availability provides you with statistics regarding the IP connectivity status of all

managed devices in the network.

Notice that by default the ICMP Ping of all devices is disabled, so you have to first enable it as

follows:

1. Click the Administration module tab

2. Select Performance Polling on the category list on the left pane

3. Select the Ping Settings Tab

4. Check the Enable

10.3.1 Ping Settings

You may configure the ICMP ping as follows.

Set Count to be the number of echo requests sent each time.

Set Timeout to be the duration in milliseconds the NMS waits for reply.

Set Packet Size to be the buffer size sent in each echo request.

Page 107: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 107 of 116

10.3.2 Ping Availability Statistic Results

First, verify that the Ping feature is enabled. See Ping Settings

To see ping statistics:

1. Click the Performance History module tab

2. Click or Click on View › Ping Availability

3. Select the time period either by setting the From and To data-times or using the Last

<N> <Hours/Days/Weeks/Months>.

4. Click Apply.

Notice that there is a summary bar located at the buttom of the table.

You may also export the displayed table into a CSV file by clicking

Page 108: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 108 of 116

11. NMS Web Site

Embedded within the MBW MNS Software is the NMS Web Server. You can connect to the

NMS Web Server by entering, in any Web Browser, the URL: „https://<IP address of the NMS

Server>‟.

Note: The NMS Server must be up and running for you to be able to access the above URL.

The NMS Web site consists of the following features and pages:

Overview; Displays information regarding the running NMS Server

Downloads; Enables the user to download the NMS Client, the latest Release Notes, User

and Installation guides and the MBW Mibs

NMS License; Provides details regarding the NMS License and its activation, and enables the

client to request a new NMS License, or a NMS license update

Google Earth; Provides information regarding Google Earth, its use with connection to the

NMS and a link to its download page.

Troubleshooting; Lists all known MBW NMS problems with their corresponding

workarounds.

Support; Enables the client to report a problem.

Contact Us; Sends an e-mail to the NMS team with your comment on the MBW NMS

Software.

11.1 Overview

This page shown below displays the Overview and License information on the currently

running NMS Server.

Page 109: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 109 of 116

MBW NMS Overview page

Overview; Displays the NMS Server version, and how long the server has been up

and running.

License; Displays the following license information for the currently running NMS

Server:

o Number of allowed concurrent NMS Clients

o Maximum number of allowed managed devices

o Expiration date of the license

11.2 Downloads This page enables the user to download the following NMS components:

NMS Client for x32 Systems

NMS Client for x64 Systems

NMS version 1.1.0.0 Operational Guide

NMS version 1.1.0.0 Installation Guide

NMS version 1.1.0.0 Release Notes

MBW NMS Open Alarm MIB

MBW MIBs for devices software version 2.6.x

MBW MIBs for devices software version 3.x

Page 110: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 110 of 116

MBW NMS Downloads page

11.3 NMS License This page enables the user to request a new NMS License, or an update of an existing NMS

license from GoNet Systems Sales team. After all the information in the ‘License Request’

form is entered and you click on send, an e-mail will be sent automatically to GoNet Sales team.

The page also explains how to activate the license (license.lic file) received from GoNet.

Page 111: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 111 of 116

MBW NMS License page

11.4 Google Earth

This page enables the displaying of the MBW network in Google Earth without having to start

the NMS client.

MBW NMS Google Earth page

Page 112: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 112 of 116

11.5 Troubleshooting

This page lists all known MBW NMS problems with their corresponding workarounds:

MBW NMS troubleshooting page

11.6 Support

This page enables the user to report a problem in the MBW NMS Software. After all the

information in the ‘Problem Report’ form is entered and you click on send, an e-mail will be

sent automatically to GoNet Systems Support team.

Page 113: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 113 of 116

MBW NMS Support page

11.7 Contact Us

This page enables the user to send a feedback to the NMS Team regarding the behavior of the

MBW NMS Software. After all the information in the „Comments’ form is entered and you

click on send, an e-mail will be sent automatically to the GoNet Systems Support team.

MBW NMS ‘Contact Us’ page

Page 114: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 114 of 116

12. Database All the information the MBW NMS server collects; Events, Alarms, Statistics, Managed

devices, authorized users, is saved and stored in a MySQL 5 database.

12.1 Backup

The MBW NMS database is backed up by default every 24 hours. The first backup starts 24

hours after the MBW NMS Server was first started. The resulting backup file is named

mbwnms_yyyymmdd.zip, and is saved in the <NMS installation folder>\MBW

NMS\Server\backup directory.

The scheduled backup task is the first entry in the Schedule Task table, and can be edited

according to client requirements. To edit the scheduled backup task, click on the „Database

Backup‟ entry, and then click on „Edit‟. A Schedule Task window will be displayed :

Database Backup task

The „Description‟, „Start At’, and „Repeats‟ fields can be edited. Once you have completed

editing these fields, click on ‘Finish’ for the updated Scheduled Backup task to be saved.

Note: There is no need to stop the NMS client or Server while the backup is running.

Page 115: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 115 of 116

12.2 Restore

To restore the MBW NMS database, make sure that the NMS Server is stopped and then click

on „MBW NMS -> Server -> Restore Database’:

After you click on „Restore Database’, the following Restore Database Dialog Box window is

displayed

Restore Database Dialog Box

All available backups are presented in the „Backup Date‟ window and are ordered by date.

Select the date of the backup you want to restore, and click on „Restore‟

Page 116: GoNet MBW NMS 1.1 Operational Guide

All contents are Copyright © 2009 GO Net Systems, Ltd. All rights reserved Page 116 of 116

Restore Database Completed

After the „Database restore completed successfully’ window is displayed click on ‘OK’, then

on ‘Close’ to complete the database restore task.

After the Database restore task has completed successfully, restart the MBW NMS Server

Windows service, and then restart the NMS MBW client.