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Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal Consultant, Risk Insight Consulting + Director, Satarla Australia APAC Ambassador for the Institute of Risk Management

Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

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Page 1: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Good Risk Appetite

critical thinking + decision-making

high performanceGareth Byatt

Principal Consultant, Risk Insight Consulting + Director, Satarla AustraliaAPAC Ambassador for the Institute of Risk Management

Page 2: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

My aim with this pack

To suggest a way to use risk appetite that can add value to your business.

Page 3: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Risk Appetite became popular after the Global Financial Crisis…It tended to take the form of Risk Appetite Statements…

GFC Regulations Controls Risk Appetite

Sources: https://www.fsb.org/2013/11/r_131118/The IIA https://www.iia.org.uk/resources/risk-management/risk-appetite/?downloadPdf=truehttp://www.mas.gov.sg/Regulations-and-Financial-Stability/Regulatory-and-Supervisory-Framework/Corporate-Governance/Corporate-Governance-of-Listed-Companies/Code-of-Corporate-Governance.aspx

Page 5: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Source: McKinsey – Decision-making in the age of Urgency, April 19https://www.mckinsey.com/business-functions/organization/our-insights/decision-making-in-the-age-of-urgency

How are good decisions made to achieve high performance…?

Page 6: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Be adaptive and make good decisions with the help of Integrated Risk Appetite…

De-biased critical thinking and good risk-informed decisions

High performance

Reinforce values and culture,

promote clarity

Integrated Risk Appetite

Page 7: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

What does “traditional Risk Appetite” look like…?

Board

Exec’s

Mgmt

Operations

Front line

The Board shows interest in Risk

Risk team works with the Board (sort-of)

Consultants provide x-industry knowledge

Not part of strategy setting + planning

Not used in operations – kept at Board level

Not driven or influenced by the front line, and not used for front-line decision-making

Regulatory compliance (esp. financial) Doesn’t help us take the

right risks, and manage the risks that need managing

Risk Appetite Statements and, maybe, Key Risk Indicators

Page 8: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

How can we approach Risk Appetite Statements differently…?

Board

Exec’s

Mgmt

Operations

Front line

Maintain Board interest in Risk

Keep working with the Board

Consultants provide x-industry knowledge

Make it a “business initiative” with Exec’s

Agree it with operations and embed it into BAU

Drive it with your front line and support teams

To keep: To introduce:

Focus on agile critical thinking, to take and manage risk in line with our culture and plans

Regulatory compliance (esp. financial)

Front line appetite reviews

Aggregate

Review &Advise

Page 9: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Make sure this is aligned with what your Exec’s and Board THINK is the case…

Integrated Risk Appetite = alignment of Operations, Mgmt, Execs + the Board

Work with operations, discuss their appetite for risk + work out

how to help them succeed…

De-biased critical thinking and good risk-

informed decisions

Reinforce values and culture,

promote clarity

Page 10: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Gain commitment on Risk Appetite

from Exec’sTalk with your

business

What’s our Business Plan?

What are our risks (+ & -)?

What’s our appetite for them?

Describe this appetite

Can we quantify appetite?

Collect & review with Management

Make risk-informed decisions, achieve high performance

What’s a way to introduce Integrated Risk Appetite …?

Page 11: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

1. Review with your teams “what you do”. e.g. Policies & Procedures, aligning people’s goals, critical thinking with scenarios, quantifying risk…

2. Use risk appetite to establish clarity and cultural alignment

3. Risk-informed decisions, actions

& success

Principles:1. Keep it simple2. Connect people3. Honesty4. Measurement

Integrate Risk Appetite into what everyone does…

High

Med

Low

Risk Appetite diagram courtesy of Satarla

Page 12: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

6 1

2

34

5

Let people write their own story

It takes a story with +veand –ve to create energy

Leaders mistakenly think they are already the change

Good intentions aren’t enough to create success

It comes down to what you think, feel and believe in

Influence leaders aren’t a panacea for success

This is fine – but you need good change management for it to “stick”…

Text support from:McKinsey: The irrational side of change management

Page 13: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Can Risk Appetite make a difference to the important risks for all industries…?

Page 14: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

Integrated Risk Appetite training is available…

2 3

1

01 Discuss and clarify the value and benefits of using risk appetite.

Start with Why

02 Work through a pragmatic approach to integrating risk appetite into how your organisation works.

Work through it

03 Practice using tools and techniques to add immediate value to you and the people you work with.

Develop immediate value

Page 15: Good Risk Appetite critical thinking + decision-making high … · 2019. 6. 29. · Good Risk Appetite critical thinking + decision-making high performance Gareth Byatt Principal

For insights on risk, visit riskinsightconsulting.com