A N N U A L R E P O R T

2 0 1 0 – 2 0 1 1

“If you hear a voice within you say, ‘you cannot paint,’ then by all means paint, and that voice will be silenced.”

– Vincent Van Gogh

®

Strokes of Genius The artwork throughout

this publication was created by participants in our

programs for people with disabilities. While Goodwill’s

training programs focus on work activities, several artistic recreation breaks revealed hidden talent, surprising creativity, and yes, the occasional stroke of genius. We are delighted to publish these works of art, as colorful and interesting as the men and women who created them.

I Found Something by Jeremy Ingram

®

10596 Gandy BoulevardSt. Petersburg, FL 33702

ANNUAL REPORTJuly 1, 2010 – June 30, 2011

Dear Friends of Goodwill,

The third year of the nation’s economic recession has seen record numbers of people turning to Goodwill – not only for human services, but to the value that our stores provide in these diffi cult times.

Our mission – helping people achieve their full potential through the dignity of work and the power of a paycheck – had an intensive workout during the past year. We provided services to more than 55,000 people with disabilities and other signifi cant challenges, placing nearly 5,700 in jobs. We offered training, job placement and referrals, housing, transitional work-release programs for offenders, substance abuse intervention, literacy programs for disadvantaged preschoolers, and more.

Goodwill-Suncoast has been part of the communities we serve since 1954. Our growth has been phenomenal, and we are honored to have impacted so many lives. Goodwill’s founder, the Reverend Edgar J. Helms, called our unique business model a “business of the heart.” Our social services to the community at large would not be possible without the strong fi nancial footing that our retail business provides. Our stores, in turn, directly employ many people with disabilities and disadvantages.

Your support of Goodwill stores with donations and purchases has allowed our “business of the heart” to fl ourish – competing head-on with for-profi t retailers – and during our fi scal year ending June 30, 2011, we recorded the strongest sales in our history. We are gratifi ed to be able to help so many people stretch their dollars, in both good times and bad.

We hope we can count on your continuing advocacy and support. Your material and fi nancial donations are critical to our mission in the community, making a difference in thousands of lives.

With gratitude,

R. Lee Waits Charlie Robinson, Jr.President and Chief Executive Offi cer Board ChairGoodwill Industries-Suncoast, Inc.

President and Chief Executive Offi cer R. Lee Waits and Chair of the Board of Directors Charlie Robinson, Jr.

brushstrokesTotal people served 55,263

Workforce Development 42,306

Childhood Literacy 4,355

Community Corrections 3,027

Community Service Workers 2,836

Temporary Staffi ng 1,355

Vocational Training & Services 756

Housing 398

Other 230

People placed in jobs 5,679

Employees 1,313

Operating budget $57,125,393

Total revenue $59,347,927

Retail program revenue $35,314,592

Human services revenue $22,250,084

Percentage of operating budget devoted to programs and services: 88.2%Percentage of operating budget devprograms and services: 88.2%

Our mission is to help people achieve their full potential through

the dignity and power of work.

Your material and fi nancial donations, along with your purchases at our stores, help support the following

Goodwill programs and services:

JOB SERVICES

HOUSING

COMMUNITY CORRECTIONS

TRAINING CENTERS

2

ections

rs

Polk

Hillsborough

Pasco

HernandoSumter

Citrus

Marion

Levy

Highlands

Pinellas

HeadquartersStoresTraining CentersHousingCommunity CorrectionsCareer CentralOne-Stop Centers

®

PROGRAMS FOR YOUTH TRANSPORTATION

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Goodwill’s Freedom Village has given Crystal the opportunity to live life on her own terms.4

Imagine you’re a 29-year-old woman with an intellectual disability that limits your understanding. Imagine knowing that you are old enough to be an independent adult, but fearing what that independence entails.

If you can do that, you are closer to understanding what Crystal Lancaster has experienced every day since she moved out of her parents’ home and into Goodwill’s Freedom Village.

Crystal is an open, engaging woman trying very hard to manage life on her own and to fi nd happiness in her freedom. She struggles between wanting to be a self-reliant adult and wanting to rely on her family. Crystal struggles daily to reach her full potential and be as self-suffi cient as possible, even though doing so sometimes confuses and scares her.

Goodwill’s Freedom Village Apartments in Pinellas Park gave Crystal her fi rst chance at living alone. In the short time she has lived there, Crystal has learned to cook, clean, do laundry and manage money on her own. Her progress has been amazing, and she is very proud of her ability to do these tasks. Crystal is happy she can invite friends over and that she can come and go as she pleases. Her confi dence has soared.

“I’d like to tell people out there you can do stuff if you put your mind to it,” Crystal says.

For her courage and tenacity, we are proud to name Crystal Lancaster a Goodwill Hero.

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Goodwill Security Associate Tim Donahey shares an affectionate moment with his mixed breed dog, Major Tom – one of fi ve critters who share his home.

Tim Donahey is a living symbol of the Goodwill spirit. In fact, he’s one of the silhouette images on Goodwill-Suncoast trucks and billboards. Cerebral palsy may limit his mobility, but Tim hasn’t allowed it to limit his achievements.

When he was younger, Tim lived with his parents, and his mother helped him with day-to-day activities. Yet he longed to be more independent and have his own place.

Then Tim enrolled in Goodwill’s training program in St. Petersburg, where he worked on life skills and explored employment options. “I learned to dress myself, tie my shoes and cook my fi rst meal at Goodwill,” he says.

Before long, Tim was able to move into an apartment at Goodwill’s Freedom Village in Pinellas Park. Then he landed a job as a security associate at Goodwill. Now he’s the most experienced member of the Goodwill security staff, with 16 years on the job.

A steady paycheck enabled Tim to buy a home in Seminole, which he shares with two dogs, two cats and an outspoken parrot. He recently accomplished something that many people only dream of – paying off his mortgage.

Tim recently lost his mother, leaving him feeling more alone in the world. Goodwill wants him to know that he’s not alone, and we are honored to name him a Goodwill Hero.

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“Painting is a blind man’s profession. He paints not what he sees, but what he feels . . .” – Pablo Picasso

Though he can’t see his amazing creation, Jeremy is proud and happy that his painting is admired by others.

Jeremy Ingram possesses a spirit and charm that shine effortlessly through his personality – despite the challenges of multiple developmental disabilities, including blindness since birth.

Jeremy is a happy, hard-working participant in Goodwill’s Adult Day Training program* in Lakeland. He greets his fellow trainees each morning, recognizing each of them by their voices alone. Jeremy and his teammates assemble fl oor mops that are sold in Publix stores in Florida and Georgia. When it’s time to get down to work, he assembles up to 200 mops per day, competing with the productivity of his sighted teammates.

Besides working and playing at Goodwill, Jeremy loves to play the guitar, sing and attend church. He is an avid fan of gospel and country music.

Jeremy grew up in foster and group homes. Despite being out of touch with his family, he has a Goodwill family of employees and fellow Adult Day Training participants who value him greatly.

Jeremy challenges himself to exceed quotas. Watching him work, Jeremy’s trainer recently told him: “Jeremy, you’re doing great.”

“Yes I am,” Jeremy answered. “Yes I am.”

For his enthusiasm, work ethic and pure enjoyment of life, we’re proud to name Jeremy Ingram a Goodwill Hero.

* Goodwill’s Adult Day Training program is funded in part by the State of Florida Agency for Persons with Disabilities.

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Taking Time Out to Craft and Create

Goodwill’s Adult Day Training (ADT) programs help people with developmental disabilities learn work skills and earn paychecks. But everyone needs a break now and then! We’ve found that an artistic outlet – where participants can kick back and let their unique creativity fl ow – is a much-appreciated way to take time out. Artists and instructors alike found the process extremely rewarding.

At our training program in Lakeland, participants were treated to ongoing art classes taught by an assistant curator from the Polk Museum of Art. Goodwill mounted their stunning creations and arranged for them to be displayed at the Polk Museum of Art in February 2011, where the art was admired by guests at a Goodwill reception honoring Publix Super Markets Charities.

Publix Super Markets Charities President Carol Jenkins Barnett chats with Goodwill artist Jeremy Ingram at a reception hosted by Goodwill-Suncoast in Publix’s honor. The reception featured impressive works of art created by participants in Goodwill’s training programs for people with disabilities.

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“When you are describing,

A shape, or sound, or tint;

Don’t state the matter plainly,

But put it in a hint;

And learn to look at all things

With a sort of mental squint.”

– Lewis Carroll

Then in June, St. Petersburg ADT participants took their creativity break. They fi rst learned how to mix primary colors to make secondary colors. They then created free-fl owing acrylic paintings using their mixed color palettes, creating imagery as unique as each of them. Later, the participants were encouraged to do an interpretive painting while listening to upbeat pop music.

The result of these artistic breaks? Amazing art, priceless smiles. Their creations can be seen throughout this annual report.

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As our fi scal year began, Tampa Tribune readers voted three Goodwill stores as “Best Thrift Stores” – our Spring Hill, Wesley Chapel and Brandon Superstores!

23 Deloitte employees chose Goodwill as the recipient of their time, enthusiasm and a generous cash donation on Deloitte Impact Day in June. They volunteered in our preschool literacy program and our training program for adults with disabilities.

The third and fi nal building of Goodwill’s Largo Residential Re-entry Center for offenders

was completed in June. State Senator Mike Fasano (center) toured the facilities and organic

vegetable gardens maintained by residents.

When they weren’t at their paying jobs, residents of Goodwill’s work-release programs gave a total of 4,759 volunteer hours to the community last year.

For the second year running, Port Richey residents Elijah and Valerie Bartz won Goodwill’s Next Big Donation contest, scoring VIP tickets to

the 97X Next Big Thing rock festival in December and an autographed guitar as thanks for their virtual mountain of donated household goods.

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Goodwill’s annual Wedding Galas, held in June at our superstores in Oldsmar and Ocala, delighted hundreds of bargain-hunting brides and raised more than $20,000 for our programs for people with developmental disabilities.

A summer job fair brought 700 hopeful job seekers to Goodwill’s headquarters in St. Petersburg. Our new hires are proud to be employed by an organization that does so much good in the community.

Jill Besch of Apollo Beach was named Volunteer of the Year for her contributions to BookWorks, Goodwill’s childhood literacy

program. Kiwanis Club of the Brooksville Ridge, Hernando County, was named Volunteer Group of the Year.

More than 80 Polk County dignitaries attended Goodwill’s reception in February honoring Publix Super Markets

Charities for its longstanding support. The event, held at the Polk Museum of Art, featured artwork by Goodwill

program participants.

Goodwill’s programs underwent a rigorous audit in April, achieving two exemplary ratings and three-year accreditation by CARF (Commission for Accreditation of Rehabilitation Facilities), a prestigious benchmark for the highest quality of service delivery.

Goodwill-Suncoast’s Community Corrections ProgramsGoodwill recently completed fi nal renovations on our Largo Residential Re-entry Center, adding classrooms, offi ces and counseling space to the state’s largest privately contracted work-release facility for men.

With astonishing U.S. incarceration rates of nearly one in 100, successful community correctional services are vital to the health of our country. Goodwill-Suncoast, accredited by the Amercia Correctional Association, has provided outstanding services to nonviolent offenders since 1967.

Goodwill-Suncoast holds both Federal Bureau of Prisons and State Department of Corrections contracts for residential work-release programs, as well as local drug court contracts for residential substance abuse programs.

Our corrections facilities, which served 3,027 men and women last year, are located in Tampa, St. Petersburg and Largo.

Our programs provide offenders a transitional period between incarceration and freedom, during which they fi nd jobs, begin paying restitution and child support, volunteer in the community, receive life skills assistance, fi nish GEDs – in short, they become responsible members of the community.

They leave Goodwill with a job, savings, and hope.

State Senator Mike Fasano, left, visits Goodwill’s newly renovated Largo Residential Re-entry Center (LRRC) with Goodwill’s Director of Community Corrections Paul Norris.

An organic garden tended by LRRC residents is fl ourishing, providing vegetables to Goodwill’s

cafeterias and local soup kitchens.

On-site GED classes offer residents the opportunity to leave Goodwill with diplomas in hand.

State-of-the-art technology at Goodwill correctional facilities includes the latest monitoring systems and

also provides computer resources to residents.

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Charlie Robinson, Jr. ChairOscar J. Horton Sr. Vice ChairSteven M. Erickson Vice ChairKarl Koch Vice ChairRichard E. Ludwig Vice ChairJohn McCaugherty Vice ChairEd Rader Vice Chair Robert A. Wabbersen Vice ChairMartin W. Gladysz Chair EmeritusLoreen M. Spencer SecretaryR. Lee Waits President and CEO, ex offi cio

Lee Bell, CPA Saltmarsh, Cleaveland & Gund Joshua Beyer The Sembler CompanyMark W. Brown Pepsi Bottling GroupHeather Ceresoli, CPA Taylor WhiteRenee H. Dabbs The Victory GroupSteven M. Erickson Raymond James Financial, Inc.Tom Falone IV Florida Bullet, Inc.Malinda S. Fusco Pinellas County Public WorksMark E. Gauthier Gulf Florida Doughnuts, Inc.Oscar J. Horton Sun State International Trucks, LLCKarl Koch Holland & Knight, LLPLouise R. Lopez PricewaterhouseCoopersRichard E. Ludwig TECO Power Services Corp., Retired John Maceovsky, CPA Kirkland, Russ, Murphy & TappJohn McCaugherty Hawkins ConstructionDavid E. Murphy The Sembler Company, Retired Carole F. Philipson Flad ArchitectsEd Rader Kmart, RetiredCharlie Robinson, Jr. Wells Fargo Insurance ServicesTimothy Salzsieder Hockman Insurance Agency, Inc.Loreen M. Spencer Deloitte & Touche, LLPRobert G. Stern, Esq. Trenam Kemker Law FirmRobert A. Wabbersen Publix Super Markets, Inc.Will Weatherford Florida House of Representatives John H. Whitcomb Whitcomb Real Estate

GIS Housing BoardTom Falone IV PresidentHeather Ceresoli, CPA Vice PresidentLee Bell, CPA SecretaryR. Lee Waits Executive Vice PresidentRenee H. DabbsSteven M. EricksonMalinda S. FuscoLouise R. LopezEd Rader

JobWorks BoardLoreen M. Spencer ChairKarl Koch Vice ChairCharlie Robinson, Jr. SecretaryRobert A. WabbersenR. Lee Waits ex offi cio

Corporate Offi cersR. Lee Waits President and Chief Executive Offi cerDeborah A. Passerini Executive Vice President and

Chief Operating Offi cerGary R. Hebert Corporate Treasurer and Chief

Financial Offi cerLee C. Zeh Corporate Secretary and Vice President for

Board DevelopmentJacqueline R. Miller Vice President for Human ResourcesMichael Ann Harvey Vice President for Marketing and

Public RelationsJames D. Williams Vice President for Fund Development

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Richard J. Sargent Cumulative Giving SocietyRichard J. Sargent generously bequeathed the largest single gift in our history. This society honors donors whose cumulative gifts total $100,000 or more.

Senior Founders($1,000,000+)Sylvia Heir ForsterPublix Super Markets Charities, Inc.Richard J. SargentTheodore P. and Marian Hadley Tonne

Founders($500,000 - $999,999)Mr. Joseph J. BagnorMs. Tucker Mae HallMs. Ethel Theil MichaudMrs. Mabel I. SoineMs. Rita TavennerMs. Hedy TumilloMs. Laura White

Guardians($100,000 - $499,999)Mrs. Rosamond AllenCentral Power SystemsMr. Lewis F. ColbertDr. and Mrs. S. Alton DallgaardMs. Gwendolyn M. DeckertMiss H. Louise EatonMr. and Mrs. Jack M. EckerdEckerd Corporation FoundationMr. Richard Y. FernandezMr. and Mrs. Albert C. FetzerGTE Florida, Inc.Mr. George JaraMr. William A. KleinJohn H. and Lillian C. Kopp Ms. Priscilla LangeMr. Robert W. LaudeMr. F. Neuman MillerFrank T. and Gladys M. MillsMs. Beni MorrisonMs. Bernice E. MuenchMr. Malvin H. OlsenMr. John Sharp PeytonDonald M. and Leila T. PouttuProgress EnergyGeorge A. and Evelyn S. RawcliffeMs. Fimie R. RichieMs. Margaret G. RuffMs. Rita M. ShermanMs. Helen Hartinger StevensonMr. Stephen K. StimsonMr. Harris M. Sullivan, Jr. SunTrust Bank, Tampa BayMs. Helen B. SwarthoutTECO Energy, Inc.TECO Power Services Corp.Ms. Bernice K. Trulsen

Mr. Roland E. WhitneySamuel A. and Muirene R. Wilke

Leadership Society

We recognize those who made substantial gifts to Goodwill-Suncoast in the 2010 calendar year.

Platinum($10,000+)AnonymousPierre J. Costich, Jr.Dan and Tina JohnsonMrs. Ethel Theil MichaudPublix Super Markets Charities, Inc.Theodore P. and Marian Hadley Tonne

Gold ($5,000-$9,999)Mr. Lewis F. ColbertMr. and Mrs. Richard T. CumminsSunTrust Bank, Tampa BayWells Fargo Insurance Services SE, Inc.

Silver ($3,000-$4,999)Mr. Gary R. HebertMrs. Tina P. JohnsonMs. Deborah A. PasseriniMr. R. Lee Waits

Bronze($1,000-$2,999)Anchor Packaging Co., Inc.Mr. William F. BlueMr. John GaitoMrs. Audrey K. GallowayGeneral Dynamics Ordnance & Tactical SystemsThe K. W. Grader Foundation, Inc.Gregory, Sharer & StuartHawkins Construction Co.Mrs. Marie HymanThomas A. and Mary S. James FoundationMr. Edward Mansfi eldMr. David E. MurphyRobert P. and Elizabeth C. RobertsMr. Charles F. Robinson, Jr.The USAA FoundationJohn and Yvonne WhitcombWillis of Florida, Inc.

Edgar J. Helms Heritage SocietyThis society is named for the founder of the international Goodwill movement and honors those who have shared his vision and ensured the future of Goodwill-Suncoast through their wills or estate plans.

A. G. Edwards & Sons, Inc.Mr. Nicholas F. Abens

Ms. Viola M. AdamsMs. Caroline M. AdamsMs. Irene A. AlexanderMs. Rosamond AllenMs. Deborah AxtellMr. Joseph BagnorMs. Marion BakerMs. Helen BeaumontMr. Frank R. BeckerMs. Edith BedoleMr. Harry A. BeedeMr. Richard BekkenMr. and Mrs. Arthur T. BennettMs. Emilia S. BenzMs. Mary C. BlackMs. Mildred A. BoerckelMs. E. Barbara BogerMs. Mary BoghiMr. Paul H. BojackMr. and Mrs. George C. BossardCol. George BrownMs. Monette R. BurnsMr. J. Harry CarrMiss Mary Alice CaseMs. Jewell P. ChapekMs. Thelma F. CherryAnonymousMs. Helen K. ClarkMs. Catherine C. ClarkMr. Lewis F. ColbertMs. Florence G. CopelandMs. Anna S. CorbettMr. Pierre J. Costich, Jr.Ms. Muriel H. CraigMr. and Mrs. Alfred E. CraigMr. Clement CrawfordMr. William E. Culbreath, Jr.Mrs. Ruth DahlingDr. and Mrs. S. Alton DallgaardMr. Edward W. DavisMs. Donna DayMs. Leonora W. DearloveMs. Gwendolyn M. DeckertMs. Sadie F. DeFlaunMr. Ronald Dew-BrittainMs. Stella F. DixonMr. and Mrs. Adin M. DoshMrs. Irene E. DraperThomas T. Dunn, Esq.Ms. Phylista DyeMiss H. Louise EatonMrs. Sarah EberhardtMs. Elizabeth EnglishHubert E. EricksonMs. Leone A. FarmerMr. Richard Y. FernandezMr. and Mrs. Albert C. FetzerMs. Sylvia H. ForsterMiss Jo Ann GemignaniMrs. Dorothy L. GittingsMr. Sergei GladilinMrs. Callie GrallMr. Raymond N. GrammMs. Moni-Beth GriesemerMs. Helen Grunenwald

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Goodwill-Suncoast thanks our fi nancial donors for their generosity. Your fi nancial gift to Goodwill is vitally important to our mission.

Ms. Gladys L. HahnMs. Myrtle A. HallMs. Dorothy HallMs. Tucker Mae HallMs. Vera HanifanMr. Aaron F. HeadMs. Alma E. HildredMr. and Mrs. James A. HintonMs. Mathilda F. HoffmanMr. Luther Y. HollandMs. Laura E. HollarMs. Jane Carver HolmesMr. Richard N. HoltDr. John W. HolterMr. Daniel HoweMs. Bessie R. HuffMr. Charles N. HuntMrs. Mary F. HutchinsMr. and Mrs. Harold R. JabergMs. Alice JacobMr. George JaraMr. Fred W. JobeMr. Dan R. JohnsonMrs. Helen M. H. JonesMr. Howard G. KellerMs. Rosemarie KibitlewskiDr. Alfred E. KingCapt. Leonard K. KissackMr. William A. KleinMr. and Mrs. Richard C. KnoblowMr. and Mrs. John H. KoppMs. Marianne KormendyMrs. Emily KroczynskiMr. and Mrs. Royce LaddMrs. Kathryn E. LadingMs. Priscilla LangeMr. Arlo LangerMs. Genevieve J. LargesMr. Robert W. LaudeMs. Carolyn W. LawMr. Frank A. LayMrs. Carol M. LeBeauMs. Ethel A. LeeMs. Sylvia LernerMs. Vera M. LilliaMs. Dorothy A. LindahlMrs. Julia LinscottMs. Marjorie J. LymanMs. Katherine P. MacDonaldMrs. Leona G. MaceMs. Mary W. MacMonniesMs. Nellie M. MaedlerMr. & Mrs. Edward S. Mansfi eldMr. and Mrs. Gottfried MartiMr. Robert T. McGeorgeMs. Gertrude Spear McGrewMr. and Mrs. Harold J. McIntoshMrs. Ada B. McManeusMrs. Jane Damm McPhersonMr. Raymond E. MeyerMs. Ethel T. MichaudMs. Lucille MillerFred & Grace Miller

Ms. Margaret B. MillerMr. F. Neuman MillerFrank T. and Gladys M. MillsMrs. Beatrice L. MoonMs. Beni MorrisonMr. Arthur A. MoultonMs. Bernice E. MuenchMr. Harry C. MulderMr. Bob MurtaghMs. Lucille M. NetcottMrs. Ida Curry NewbergMrs. Anne NobleMs. Norma B. NunlistOlin Corporate Charitable TrustMr. Malvin OlsenMr. Donald OverholtMs. Dorothy Marrs OwenMr. and Mrs. Nick PargeansMs. Freda H. PasanenMs. Nina I. PeaseMr. and Mrs. Hobart D. PelhankMrs. Margaret D. PereiraMr. and Mrs. Herbert PetersMr. John Sharp PeytonMr. and Mrs. Rodney F. PierceMs. Marie T. PogarMiss Anna PollmannMr. and Mrs. J. Oliver PoreMr. and Mrs. Donald M. PouttuMr. and Mrs. Martin QuakMs. Mary RabanusMs. Louise W. RahmelMs. Hortense L. RamsayMr. David V. RamsayMr. and Mrs. George A. RawcliffeMr. Carl H. ReedMs. Fimie R. RichieMs. E. Hope RietschlinMrs. Elizabeth C. RobertsMs. Grace C. RoeMs. Eva P. RogersMs. Margaret G. RuffMr. Charles SaltzmanMr. Richard J. SargentEdward E. and Ella SchenkMs. Erika SchnabelMrs. Jean A. SchneiderMr. William H. Schoenfeld, Jr.Mrs. Anella B. ShapiroMs. Rita ShermanMs. Pearl F. ShuttlesworthMr. H. Christopher SmithMrs. Mabel I. SoineDr. Florence E. StansburyRobert G. Stern, Esq.Ms. Helen H. StevensonMr. Stephen K. StimsonMr. Harris M. Sullivan, Jr.Mrs. Catherine L. SvobodaMs. Helen SwarthoutMrs. Esther C. SwineyMs. Rita TavennerMrs. Betty M. Teguns

Mr. Lawrence J. ThieryMr. and Mrs. Daniel S. TinstmanMr. and Mrs. Theodore P. TonneMs. Bernice K. TrulsenMr. Henry W. TuckMs. Hedy TumilloMr. and Mrs. Herman B. Van SchootenMrs. Grace VargoMrs. Adeline M. VavrikMr. and Mrs. Kenneth VolkmanMr. Henry E. Walters, Jr.Ms. Cora H. WasserMs. Janet S. WeaverMr. and Mrs. Alfred R. WestMs. Virginia F. WesterveltMr. Orville L. WestlundMr. Flernoy WhiteMs. Laura WhiteMrs. Janet L. WhitlockMr. Roland E. WhitneyMr. and Mrs. Harold A. WhitneyMr. and Mrs. Samuel A. WilkeMs. Eva M. WillsMr. William B. WoodMrs. Helen M. ZachariasenRichard and Lee Zeh

Performance Art: Alfredo Llana creates an interpretive painting at Goodwill’s 2011 Volunteer Recognition luncheon.

For more information about fi nancial gifts to Goodwill Industries-Suncoast, Inc., please contact Jim Williams, Vice President for Development, toll-free at 1-888-279-1988, ext. 1050, or e-mail jim.williams@goodwill-suncoast.com.

Administrative Offi ces

Goodwill Industries-Suncoast, Inc.10596 Gandy Blvd.St. Petersburg, FL 33702(727) 523-1512TTY: (727) 579-1068www.goodwill-suncoast.org

Suncoast Business SolutionsGoodwill Temporary Staffi ngCommunity Service10596 Gandy Blvd.St. Petersburg, FL 33702(727) 577-6411www.sbsgoodwill.com

Support2020Client Management andAgency Support Solutions10596 Gandy Blvd.St. Petersburg, FL 33702Toll-free (866) 370-4202www.support2020.com

Goodwill Human Services

Vocational ServicesCareer Assessment and PlanningIMPACT Employment ServiceSupported Employment10596 Gandy Blvd.St. Petersburg, FL 33702(727) 523-1512

St. Petersburg Adult Day Training 10596 Gandy Blvd.St. Petersburg, FL 33702(727) 523-1512, ext. 1350

Pinellas Park Adult Day Training7601 Park Blvd.Pinellas Park, FL 33781(727) 541-6205

Lakeland Adult Day Training 3033 Drane Field Rd., Suite #5Lakeland, FL 33811 (863) 701-1351

Ocala Adult Day Training2920 W. Silver Springs Blvd.Ocala, FL 34475(352) 629-0459

JobWorks8118 Hillsborough Loop Dr.Building 263MacDill Air Force BaseTampa, FL 33621(813) 840-2846

Goodwill BookWorksChildhood Literacy Program10596 Gandy Blvd.St. Petersburg, FL 33702(727) 523-1512, ext. 1013

Goodwill Welfare Transition, Food Stamp and WIA Services*

Career Central One-Stop Center4440 Grand Blvd.New Port Richey, FL 34652(727) 484-3400

Career Central One-Stop Center6038 Gall Blvd.Zephyrhills, FL 33542(813) 377-1300

Career Central One-Stop Center7361 Forest Oaks Blvd.Spring Hill, FL 34606(352) 200-3020

* Through the Pasco-Hernando Workforce Board

Goodwill Corrections Services

Tampa Bay Community Corrections Center10596 Gandy Blvd.St. Petersburg, FL 33702(727) 523-1423

Largo Residential Re-entry Center16432 U.S. Hwy. 19 N.Clearwater, FL 33764(727) 608-2660 Hillsborough County Residential Re-entry Center4102 W. Hillsborough Ave.Tampa, FL 33614(813) 877-2257

Goodwill Housing

Freedom Village I7700 66th St. N.Pinellas Park, FL 33781(727) 541-6620

Freedom Village II5002 S. Bridge St.Tampa, FL 33611(813) 831-6988

Freedom Village III1167 Turner St.Clearwater, FL 33756(727) 443-6799

Heritage Oaks of Palm Harbor2351 Alderman Rd.Palm Harbor, FL 34683(727) 787-0792

Heritage Oaks of Ocala2820 S.W. 34th St.Ocala, FL 34474(352) 854-1515

TTY for all Goodwill housing: (727) 579-1068

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Just as there are things you recycle, there are things you donate. For a complete list of donation sites, please visit www.goodwill-suncoast.org.

At 29,000 square feet, Goodwill-Suncoast’s largest store is the Central Plaza Superstore, on Central Avenue in the heart of St. Petersburg.

For donor convenience, we have deployed more than 50 donation bins throughout our region, supplementing attended donation trailers and the donation drive-through lanes at our stores.

Online Book Saleshttp://stores.ebay.com/goodwilltoobooks

Goodwill Stores

Pinellas County

Oldsmar Superstore3929 Tampa Rd.(813) 792-6092

Largo Store1460 Missouri Ave. N.(727) 581-7069

Central St. Petersburg Superstore3365 Central Ave.(727) 346-1460

St. Petersburg Store10596 Gandy Blvd.(727) 523-7354

St. Petersburg Outlet Store10596 Gandy Blvd.(727) 523-1512, ext. 1450

Hillsborough County

Brandon Superstore1106 E. Brandon Blvd.(813) 689-6279

Tampa Superstore 4102 W. Hillsborough Ave.(813) 874-7077

Plant City Store2802 James Redman Pkwy.(813) 754-2778

Ruskin Store 3050 College Ave. E.(813) 645-3615

Pasco County

Wesley Chapel Superstore2390 Willow Oak Dr.(813) 751-2047

Port Richey Store10447 U.S. Highway 19 N.(727) 869-1680

Hernando County

Spring Hill Superstore4750 Commercial Way(352) 596-1712

Polk County

Lakeland Superstore5411 S. Florida Ave.(863) 646-4301

Lakeland Outlet Store3033 Drane Field Rd.(863) 647-4225

Winter Haven Store600 Sixth St. N.W.(863) 299-1486

Marion County

Ocala Superstore2830 S.W. 27th Ave.(352) 629-4202

Ocala Outlet Store2920 W. Silver Springs Blvd.(352) 369-3000

Citrus County

Crystal River Store408 N. Suncoast Blvd.(352) 795-5920

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Balance Sheet

Assets Year ended 6/30/11 Year ended 6/30/10Cash and cash equivalents $6,928,552 $6,933,248

Accounts receivable 3,724,157 2,573,462

Inventories 2,741,669 2,370,826

Prepaid expenses/other 841,154 848,840

Investments 5,933,382 5,306,809

Land, buildings and equipment 56,884,897 57,808,324

Total Assets $77,053,811 $75,841,509

LiabilitiesAccounts payable $901,763 $825,355

Accrued payroll 1,212,907 813,246

Other accrued expenses 2,486,412 2,046,654

Deferred gift payable 417,162 421,507

Deferred gift revenue 570,549 587,749

Deferred compensation payable 2,013,548 1,680,476

Long-term debt 42,232,007 44,469,592

Total Liabilities $49,834,348 $50,844,579

Net Assets $27,219,463 $24,996,930

Total Liabilities and Net Assets $77,053,811 $75,841,509

Statement of Revenues, Expenses and Change in Net Assets

Revenues Year ended 6/30/11 Year ended 6/30/10Sales and salvage $35,314,592 $32,330,446

Consumer services 22,250,084 17,580,678

Public support 1,274,374 427,320

Other 508,877 318,541

Total Revenues $59,347,927 $50,656,985

ExpensesProgram services $50,378,965 $43,939,508

Management and general 6,438,025 5,649,701

Public support 308,403 128,690

Total Expenses $57,125,393 $49,717,899

Change to Net Assets $2,222,534 $939,086

Figures are subject to audits by Gregory, Sharer & Stuart and include the closely held GIS Housing subsidiaries.

Frogby Henry Dribbon

Additional Art Credits

Front Cover – Circles by Jerald Price; For Mom by Sheryl Friday;I Found Something by Jeremy Ingram.

Page 10 – High Tide by Sherman Williams; Bubbles by Peggy Kozlowski.

Page 11 – Christmas Tree by Allen Rader; Something by Chris Atchley.

Page 14 – Green Hulk by Terrell West.

Page 15 – Buccaneers by Charles Harding.

Page 16-17 – Storm by Charles Harding.

Page 18-19 – Untitled by Lori Thomas.

Page 20 – My Pathway by Robert Garvin.

Back Cover – Buccaneers by Charles Harding; Rainbow by Trinity Coffey; Storm by Charles Harding.

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