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Strategic Governance CACM
CACM proposal August, 22th 2011
Strategic Governance Plans Schedule 2011
PPD & LA Strategy And Alignment
Drive Big Ideas Set New Standard
of Care Transform Your
Organization
Enhance Strategic Business Process
Maximize the Value Proposition
of Our Brands
Culture of Business Excellence
Enhance Abbott Reputation • Best Place to Work • I’m Abbott • Ethics & Compliance
• Understand our market & stakeholders (NNLRP) • Redefine our markets
• Reframe the Healthcare Debate • Shape our Environment
• Advance clinical practice • Deliver total patient solutions • Demonstrate the full value of our brands
INNOVATION NO LIMIT MENTALITY
Area BSC / Governance Initiative
AI Priorities
Area Priorities
• Build best in class capabilities and change the way we work
• Deepen our Talent Pool • Build the best company there is
4
Workshop of Alignment Leaders Experience
Strategic Governance Conceptual
6
Agility Produc.vity Priori.za.on Velocity Alignment Planning (i.e. nwf) Time of Availability Urgency Orienta.on
One Meeting Benefit of the Committees
7
Sponsor
Secretary
Member
On-‐Demand
Focused Committees Benefit of the Committees
8
• LA Governance Model has six core commiFees, where each one of them will have a specific theme, as follows:
– BEC – Business – BrEC – Brand – CEC – Compliance – PEC – People – S&OP – Planning – eBEC – Extended BEC
S&OP
CEC
PEC
BrEC eBEC
PEC
CEC
BrEC
S&OP
eBEC
BEC
BusinessFlow
Control
PEC
CEC
BrEC
S&OP
eBEC
BEC
BusinessFlow
Control
S&OP – Sales & Operation Planning How, Why Trees, Garden
PEC – People Executive Committee Who Gardener
CEC – Compliance Executive Committee What, How, Who Forest, Trees, Gardener
BrEC – Brand Executive Committee How Trees
eBEC – Extended Business Executive Committee What, How, Who Forest
BEC – Business Executive Committee What Forest
Framework Governance Committees & Purpose
• LA Governance Model has six core commiFees, where each one of them will have a specific theme, as follows:
– BEC – Business – BrEC – Brand – CEC – Compliance – PEC – People – S&OP – Planning – eBEC – Extended
9
S&OP – Sales & Operation Planning How, Why Trees, Garden
PEC – People Executive Committee Who Gardener
CEC – Compliance Executive Committee What, How, Who Forest, Trees, Gardener
BrEC – Brand Executive Committee How Trees
eBEC – Extended Business Executive Committee What, How, Who Forest
Framework Governance Committees & Purpose
BEC – Business Executive Committee What Forest
10
• Sponsor is responsible for INSPIRATION on Governance Model.
• INSPIRATION is tangible into the model through the Drivers definiWon, it means the focus of the CommiFee session topics must be related to the pre defined Drive.
• The Sponsor primarily defines the Drivers and shares this definiWon with the secretary. Some Drives are defined by the corporate calendar moment, i.e. LRP, Budget, NNLRP, etc.
• The governance good pracWces call for an annual planning of the Drivers during commiFee sessions so that the secretary and the sponsor can assure all relevant steps of the corporate strategy are covered.
• Unified corporate calendar with all annual events is a good base to work with when defining the Drivers of the commiFee sessions.
Sponsor
Drivers Building the Annual Framework
11
• All parWcipants, whether as dedicated audience or on demand, are considered Members of the CommiFee and as Members have roles & responsibiliWes:
• Members are responsible for the DISCIPLINE of the CommiFees
Leadership
ALtudes expected from all Members
• Decide on behalf of the business considering the stakeholders’ needs • Protect, value and opWmize investments
• Apply corporate policies, procedures and values • Prevent conflict of interest
Ethics
Members
Members Roles & Responsibilities
12
• Secretary are key funcWons of the CommiFee, which require strong roles & responsibiliWes definiWon:
• Secretary is the responsible for the CommiFees RHYTHM
ALtudes expected from the secretary • “Make it happen”, in terms of acWviWes, parWcipants (pre, during and post meeWng acWviWes)
• Offer a blind spot view
Manage the Start-‐Up
Gather and Comprehend Facts
Understand Underlying Posi.ons and Interests
Express Empathy Verbally
Express Empathy Nonverbally
Convey Impar.ality
Manage the Personali.es
Assist Members in Genera.ng Op.ons
Generate Op.ons
Assist Members in Genera.ng Agreements
Generate Agreements
Move the Members toward an Improved Rela.onship
Manage the Interac.on and Conclusion
Secretary
Secretary Roles & Responsibilities
13
• The Governance process has 3 sub-‐processes. From the secretary perspecWve, there are some core acWviWes to achieve the basics of good pracWces
Drive
CommiFee
Agenda
“MeeWng”
“MeeWng”
“MeeWng”
“MeeWng”
Drive
CommiFee
Agenda
“MeeWng”
“MeeWng”
“MeeWng”
“MeeWng”
last meeWng
plans & acWons
operaWonal results
strategic analysis
corporate schedule
important demand
acWon
decision plan
orientaWon
idea
need
short
medium
long
Drive
Topics
“MeeWng”
“MeeWng”
“MeeWng”
“MeeWng”
“MeeWng”
ConfirmaWon
Pre Mee.ngs Ac.vi.es Mee.ngs Ac.vi.es
Post Mee.ngs Ac.vi.es
Pre Mee.ngs Ac.vi.es Mee.ngs Ac.vi.es Post Mee.ngs Ac.vi.es
Secretary
Sponsor
Members Secretary Sponsor
Key Elements Governance Process
Strategic Governance Process Alignment – FUTURE FIT
Every month
Brand Team
Budget plans, projects, kpis,
issues discussions
Personnel & Compliance
issues & needs discussions
BEC
BrEC
Govern mental Affairs
Marke2ng Pa2ent Rela2ons
Brand Team Leader
Sales
Market Access Medical
Commu nica2on
Regu latory
BRAND TEAM
BTL Drive
Brand plans, projects, kpis,
issues discussions
Brand2 plans, projects, kpis,
issues discussions
Brand1 plans, projects, kpis,
issues discussions
One page
One page
Budget plans, projects, kpis,
issues discussions
PEC One page
Personnel issues & needs
discussions
CEC
Compliance issues & needs
discussions
Between Zone NPI & Demand & S&OP & PPO & Operational Plans
Governance Committees
Brand Team Meeting
Between Zone
Secretary
Secretary
Secretary
Brand Team Alignment
Proposal Model Dynamic among Governance & Brand Team
Brand Teams are going to supply essen2al inputs to the Governance CommiEees
Govern mental Affairs
Marke2ng Pa2ent Rela2ons
Brand Team Leader
Sales
Market Access
Medical
Commu nica2on
Regu latory BRAND TEAM BrEC
Brand team
leader
One-Page
Drive
Brand Team Concept
17
One-‐Page Dashboard by brand
First Page (Overall) 1. Financial -‐ Brand team performance 2. Non-‐Financial -‐ FF -‐ CapabiliWes
Second Page (by brand)
1. Brand specific 2. Non-‐Brand specific
&
One-Page & Dashboard FF Brand Team Concept
Focus on 5 quesWons (by brand)
1. How are we looking at our plan? 2. How do we compare to the market?
3. What are we doing well and what can we improve? 4. What are the insights & assumpWons ?
5. What are the opportuniWes ?
Strategic Governance Process Alignment – ACC & BAC
Other Committee
Every quarter
BAC
Dynamic among Committees
PEC & CEC happen every month. ACC & BAC receive & treat inputs every quarter
Every month
PEC
Issues regarding Compliance
identified
Personnel issues & needs
identified (*)
ACC CEC
Issues regarding Compliance discussion
Culture activities (Training & Education)
Personnel issues & needs approval
Issues regarding Compliance
approval
Culture activities (Training & Education)
(*) Issues regarding only one Division can be approved but communicated to BAC, all others potenWally regarding more than one Division must be approved in BAC
Business issues identified (*)
Business issues approval
Dynamic among Committees
Each committee with respective scope definition
PEC
Processes supported by PEC: • Areas structure analysis and people implicaWons • Salary adjustments approvals • DefiniWon of people related processes (ex: vacaWon status, mobile phone,
company car) • Knowledge sharing regarding HR topics (ex: Salary Survey structure, Long
Term IncenWve clarificaWon, etc) Examples of decisions in PEC: • Immunology RetenWon Strategy • Medical Area structure evaluaWon • Finance Current RetenWon Plan discussion • Corporate Affairs : RetenWon Strategy and Implemented acWons including
Job Wtles and organizaWonal focus
Objective – Alignment, Discussion and Definition about People issues & risks & situations
Primary Agenda • Indicators (People perspective – BSC) • Headcount on board –(already part of KPIs, redundant) • Turn over (intern and extern) / Root Cause analysis (already part of KPIs) • Hipos (Development Plan) • Employment Value Proposition: GPtW, Culture Survey,
Related • PEx (performance excellence)
BAC
Some Processes supported by BAC: 1. Personnel issues approval with mulWple division scope 2. Business issues approval with mulWple division scope Examples of decisions in BAC: 1. Infrastructure & layout modificaWon 2. DefiniWon of hiring people with disabiliWes
Objective – Alignment, Discussion and Definition about Business issues & risks & situations regarding multiple Divisions
Primary Agenda • Any business situation or issue regarding more than one Division • Any items already discussed from other committees to have formal
approval
Dynamic among Committees
CEC
Some Processes supported by CEC: 1. Provide consulWng to PPD business doubts in order to ensure business pracWces are
in accordance with Compliance Policies, local laws and regulaWons and AbboF’s Code of Business Conduct
2. IdenWfy and address legal and compliance risks or gaps and bring to ACC discussion
Examples of decisions in CEC: 1. Deliberate and/or execute disciplinary procedures specifically to PPD 2. ImplementaWon of the AbboF Affiliate Compliance Program and communicaWon
Objective – Alignment, Discussion and Definition about Compliance issues & risks & situations specific to PPD
Primary Agenda • Plan vs current situation (internal initiatives) • Results compared w/ market • What we are doing good (quality) • What is pending to implement or results were not satisfactory
ACC
Processes supported by ACC: • Create and implement core policies in the seven key areas in accordance with local laws
and regulaWons • Implement and monitor training and communicaWon strategies to promote Ethics &
Compliance Program • Develop and implement measures to correct and prevent non-‐compliance events • Implement and monitor policies and procedures for increasing employee awareness of
FCPA and an employee’s duty to report any suspected violaWons • Ensure that policies created are aligned with business goals • Assess and allocate resources to execute Compliance Program • Approve and communicate within the Affiliate organizaWon Wmetables for
implementaWon of the AbboF Compliance Program Examples of decisions in ACC: • Training & EducaWon acWviWes • PromoWonal acWviWes & Product sampling approval • Sponsorship of healthcare professionals • Developing and implemenWng measures to correct and prevent non-‐compliance,
including appropriate disciplinary procedures • Uniformly enforcing infracWons and acts of non-‐compliance • InvesWgate, respond to and report Code violaWons
Objective – Foster a compliance culture that begins at the executive level and permeates throughout Abbott
Primary Agenda • Analysis of Business Compliance risks or gaps unique to the
local business or markets • Monitoring of standards, policies, procedures and Operational
Guidelines affecting Ethics and Compliance • Monitoring of training and communications strategies to promote
Compliance and detect potential non-compliance
Each committee with respective scope definition
Strategic Governance CACM Model
23
Affiliate perspective Thinking about…..
During the meetings there are no discussion
Cancel meeting is reason for celebration
I don’t know the decision taken
The managers do not have autonomy …
We discuss the same topic every week …
How we are developing our managers /employees to new
positions
24
Affiliate perspective Questions Considered - CACM
Regular meeWngs vs. Align of an out-‐of-‐standard situaWon
BeFer quality of process on informaWon
Who should manage the dynamic of the meeWng ?
MeeWng informaWon: Do I need to know or do I like to know ?
How much is the cost of the meeWng for you & for the company ?
How to deal with a out-‐of-‐standard situaWon along the month ?
What is the output of the meeWngs ?
Who can play others funcWons during the meeWng ?
InformaWon overlap with Highlights & Others ?
25
CACM Adjustments to the Current Model
• Governance presentaWon to Affiliate leaders (Exec. CommiFee) Monday Jul. 4th • Governance presentaWon to Affiliate week of Aug. 1st (one to ones/interacWve) • CACM Governance Kick-‐Off Monday Aug. 8th
– EffecWve MeeWngs Training – Offered by ADEN consultants / audience eBEC & secretaries
• ImplementaWon w/LA Governance team week of Aug. 22nd-‐25th – GM alignment – Interviews with GM Directs: Governance & BSC – Strategic Map consolidaWon & presentaWon to EBEC – CommiFee secretaries alignment
Drivers along the year PEx EvaluaWon PEx Semng Goals TMR Plan 5yBP LRP NNLRP UPD SimplificaWon & InnovaWon CommiFee GMs MeeWng Global MeeWngs VP MeeWng Affiliate Big Events
Week 3
Week 2
Week 1
26
Customer Week
CACM Dynamic of Governance Committees
BrEC
PEC
CEC
BAC
ACC BEC
Demand Rev Immuno
Demand Rev Viro&Hosp
BT1 BT2 BT3 BT1 BT2 BT3
BT4 BT5 S&OP
Week 3
Week 2
Week 1
S&OP
BrEC
BAC
BEC Staff Meet
Week 3
Week 2
Week 1
Demand Rev Immuno
Demand Rev Viro&Hosp
BT1 BT2 BT3 BT1 BT2 BT3
BT4 BT5 S&OP
BrEC
PEC
CEC
BAC
ACC BEC
Area CACM
Customer Week
Customer Week
Area & CACM Dynamic of Governance
Weekly Staff
Weekly Staff
Demand Rev Immuno
Demand Rev Viro&Hosp
BT1 BT2
BT3 BT1 BT2 BT3
BT4 BT5 PEC
Pit Stop
Pit Stop
Pit Stop
Week 4 Week 4 Pit Stop
28
Preestablished
• Each one of the six core CommiFees has the same key elements:
Preestablished
Preestablished
Core parWcipants
On request
Always present
Always present
Preestablished and Focused
Time, Subject & Outcome, RACI, Responsible, Minutes
ObjecWve
Frequency
DuraWon
Sponsor
Primary Members
Secondary Members
Secretary
Drive
Agenda
Key Elements Committees
29
• BEC or Business ExecuWve CommiFee is to look for “What” regarding the whole “Forest”
Objec.ve – Alignment, Discussion and Defini.on about Corporate Management Frequency – Once a Month Dura.on – 6 hours Sponsor – GM Members – GM directs & func.onal Secretary – Financial Planning Manager [Douglas Rojas]
Agenda (Fixed) • Opening Comments • Financial Updates • Strategy (Corporate Indicators & IniWaWves evaluaWon -‐ BSC) • GMs (updates & quesWons)
Agenda (Variable) • Topics on Demand PPD & EPD
BEC Structure
30
• BrEC or Brand ExecuWve CommiFee is structuring the “How” regarding the “Trees”
Objec.ve – Align, Discuss and Define strategies & plans focused on brands & markets Frequency – Once a Month Dura.on – 4 hours Sponsor – GM Members – GM directs & func.onal Secretary – SFE & Marke.ng Services Manager -‐ TBD
Agenda (Fixed) • Strategy (Corporate Indicators & IniWaWves evaluaWon -‐ BSC) • In Market data (Immunology, Virology, Hospital) & Inventory • Brand Strategic Vision by Brand selected
• One Page tool analysis (strategic & tacWcal & insights) • Financial -‐ Overall Brand Team contribuWon • Brand -‐ Market informaWon & Market Share analysis • Non-‐Financial – PaWent RelaWons, MarkeWng, Medical, Sales Force, Government Affairs, CommunicaWons, Market Access • Brand IniWaWves
Agenda (Variable) • Topics on Demand (PPD & EPD)
BrEC Structure
31
• S&OP or Sales & OperaWon Planning CommiFee is the business sustainability with “How” and “Why” regarding the “Trees” and “Garden”
Objec.ve – Align, Discuss and Define about business opera.onal & financial implementa.on Frequency – Once a Month Dura.on – 3 hours Sponsor – GM Members – GM directs & func.onal, Prod Mgs, Customer Service, Planning, Supply Secretary – Demand Manager – Mauricio Cordon
Agenda (Fixed) • Corporate Indicators & IniWaWves evaluaWon (BSC) & KPI (DSO, DOH, Fam.Mix, SP&E, Customer Serv, Data Accuracy) • ExecuWve Summary • ADS Review – ExcepWons • New Product IntroducWon • Supply, BO & Inventory Analysis • Price Analysis • Financial ReconciliaWon • R&D Medical Expense • Issues elevated to the Area S&OP • Issues to Raise to Division • MeeWng CriWque
Agenda (Variable) • Topics on Demand
S&OP Structure
32
• CEC or Compliance ExecuWve CommiFee is the accordance of “What”, “How” and “Who” context regarding the “Forest”, “Trees” and “Gardener”
Objec.ve – Alignment, Discussion and Defini.on about Compliance issues & risks & situa.ons specific to PPD and EPD Frequency – Quarterly – Always o month a`er ACC Dura.on – 2 hours Sponsor – GM Members – GM directs & func.onal Secretary – Compliance Manager – Gabriela Mijangos
Agenda (Fixed) • Corporate Indicators & IniWaWves evaluaWon (BSC) • ExecuWve Summary • Issues to raise to Division (BAC & ACC)
Agenda (Variable) • Topics on Demand
CEC Structure
33
• PEC or People ExecuWve CommiFee is to assist “Who” in regard to the “Gardener”
Objec.ve – Alignment, Discussion and Defini.on about People issues & risks & situa.ons Frequency – Once a Month (except in the month that will have BAC) Dura.on – 3 hours Sponsor – GM Members – GM directs, HR Managers Secretary – HHRR Director – Yana Castellanos
Agenda (Fixed) • Corporate Indicators & IniWaWves evaluaWon (BSC)
• % Key people in key jobs • % key people with development plans • % Turnover • Closed posiWons -‐ Days to fill • Open posiWons – days open ExecuWve Summary
Agenda (Variable) • Topics on Demand
PEC Structure
34
Committees & Participants BEC BrEC CEC PEC S&OP
Secretary Douglas R ojas TB D Gabriela M ijangos
Yana C astellanos
M auric io C ordon
Members
Jorge Duque X X X X X
Jose Cordon X X X X X
John Guerrero X X X X X
Yana Castellanos X X X X X
Michelle Ortiz X X X X X
Mario Mazariegos X X X X X
Gustavo Oliva X X X X X
Veronica Escobar X X
Dalila Vazquez X X
Fabiola Morales X X
Cecilia Flores X X X
Diego A Del Valle X
Douglas G Rojas X
Edgar S Ibarra X X X
Gabriela A De Leon X
Gerardo Escamilla X
Janssen Y Chumil X
Miguel N Lopez X
Oscar R Santizo X
Roberto E Calderon X
Zoila Dalila Vasquez X
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31
CACM Calendar October 2011
Customer Week
BAC
Sonia will send the invitation regarding the news Committee
GM’s Meeting
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 27 28 29 30
CACM Calendar November 2011
Customer Week
ACC
Sonia will send the invitation regarding the news Committee
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
CACM Calendar December 2011
Customer Week
Sonia will send the invitation regarding the news Committee
January February March April May June
BEC BrEC S&OP PEC CEC
BEC BrEC S&OP BAC ACC
BEC BrEC S&OP PEC
BEC BrEC S&OP PEC CEC
BEC BrEC S&OP BAC ACC
BEC BrEC S&OP PEC
July August September October November December BEC BrEC S&OP PEC CEC
BEC BrEC S&OP BAC ACC
BEC BrEC S&OP PEC
BEC BrEC S&OP BAC CEC
BEC BrEC S&OP PEC ACC
BEC BrEC S&OP PEC
CACM Calendar 2012 (TBC)
BSC – Strategic review Workshop
Strategic Governance – BSC
Achieve sustainable and profitable business growth
Optimize resource allocation Increase sales
Inte
rnal
Pro
cess
es to
ach
ieve
BES
T IN
CLA
SS
Fina
ncia
ls
Le
arni
ng a
nd
Gro
wth
Improve Talent
Manage-ment
Cus
tom
er &
Mar
ket
Build Best in Class
organization (Future Fit)
- Focused education !- Career Path!- Capabilities!- Compensation!- Empowerment!- Competencies!- Recognition!
Anticipate and mitigate business
risks
Risk Management
Inno
vatio
n / N
o Li
mits
Men
talit
y
Enhance Abbott
Reputation
- One Abbott
- Proud to be Abbott
- Best Place to Work / Culture Survey
- Social Commitment
Affiliate: Reinforce our leadership in health care at Central America. PPD: Be the trusted ally, delivering innovative solutions that add value to the health care of our region
Consolidate BT dynamic to include
a shared responsibility for
brands performance
- Patient Program - NNLRP - Brand Plan - Financial LRP - Accelerate NPI process - Solution country by country
Brand Team Excellence
- Generics - Biosimilars - Tenders - Political uncertainty - Product availability
Protect brands, enhance reputation and assure
product availability
Optimize, simplify and increase flexibility in our integrated
business processes
Operational Excellence
Regulatory Excellence
Develop partnership to leverage products
penetration
Market Access Excellence
Provide clinical evidence, participating actively in
business strategies execution
Medical Excellence
Clinical Research / Medical Information / Pharmacovigilancy Interaction with stakeholders New therapies
Improve SF productivity based on field driven information supporting
decision making
SF Excellence
Align HR and business objectives to develop an proactive, assertive and integrated HR service,
supporting our business
- SF and Medical!- Market Segmentation!- Service Areas alignment!
Improve information
access to support decision making
- IT solutions!- Financial Reports!- Knowledge transfer!- On time relevant information!- Automation!- Communication Tools!
Design distribution models to strength partnership
with distribution stakeholders
Supply Chain Excellence
GROW
PN/CR/GT/HN/DR PN/GT/ES
GT/DR/HN
DR/PN/ GT/
CR
DEFEND
GT/CR/PN/ ES/DR
• VALUE PROPOSITION • Distributors • -‐ Value Chain
• Pa.ents¨ -‐ Quality of life -‐ Safety
• Prescribers -‐ Safety + efficacy (PaWent loyalty)
• Payers / Policy Makers -‐ Strategic partnership
• Community -‐ ABBOTT ReputaWon -‐ Social Commitment
Pioneering • Achieving • Caring • Enduring A promise for life – Transform science into care
Monitor and understand the
competitors actions
Business Intelligence
Anticipate Adapt and Execute
ZEMPLAR SYNAGIS LUCRIN KALETRA/ALUVIA SEVO
DR/GT/HN/CR
HUMIRA REUMA
DR/HN/GT/CR/PN/ES
HUMIRA DERMATO
CR/GT/DR/PN/HN
HUMIRA GASTRO
Strategic Compass of the CommiFees BEC Committee
Strategic Compass of the CommiFees BrEC Committee
Strategic Compass of the CommiFees S&OP Committee
Strategic Compass of the CommiFees CEC Committee
Strategic Compass of the CommiFees PEC Committee
CACM Strategic Map Driving Strategically all Affiliates
CACM Strategic IniWaWves Initiatives
47
Strategic Governance – BSC How to measure ?
49
One-‐Page Dashboard by brand
First Page (Overall) 1. Financial -‐ Brand team performance 2. Non-‐Financial -‐ FF -‐ CapabiliWes
Second Page (by brand)
1. Brand specific 2. Non-‐Brand specific
&
One-Page - by Affiliate & by Brand
Focus on 5 quesWons (by brand)
1. How are we looking at our plan? 2. How do we compare to the market?
3. What are we doing well and what can we improve? 4. What are the insights & assumpWons ?
5. What are the opportuniWes ?
• One-‐Page is the tool with main business open-‐ended quesWons previously defined and rightly answered
• The first step to start enjoying the benefits of One-‐Page is to create the mindset to analyze the current business (data) and build the concept (informaWon) in a simple form
50
SimplificaWon on reports
Planning the resource allocaWon to provide the informaWon
DiagnosWc about the key points to work with
Standard and accurate InformaWon
Avoid extra and redundant communicaWon
Quick and fast view about “what is going on”
Clearly and previously need of the informaWon
ComparaWve base of crossing the affiliate situaWons
Focus on 5 quesWons: 1. As we are looking at our plan? 2. As we are comparing with the market? 3. What are we doing well? 4. What can we improve? 5. What we do to improve?
Multiple Business Input & Output Benefit of the One-Page
CACM Strategic Map To drive strategically all affiliates – KPI Standard
• Sales Increase volume • Price Accomplishment
• Return on Assets ROA • DSO • DOH
• SFE Plan achievement. • SFE Dashboard
• GAP of information supported by the system
• % Key Talent/Key Positions • % Key Talent with Growth plans • Turnover
• Days - Time to Fill • Days – open positions • Turnover
• Division Margin
Strategic Governance Implementation
CACM -‐ News Actions
CACM -‐ News Actions
Strategic Governance Next
56
• BSC – Strategic ObjecWve DefiniWon – Map – August 22th to 26th
• Local Governance Model aligned with Area Governance Model – August 22th to 26th
• KPI / IniWaWves definiWon and collecWon – August 31th
• TranslaWon of BSC & Material to Spanish & English – August 31th
• Official Launching – 1st Governance MeeWng – October, 2010
• Secretary Training & System implementaWon (data load, access, training) -‐ November, 7th to 10th • BSC – KPI & IniWaWves (data load, access, training) – -‐ November, 7th to 10th
• Last Milestone – Governance (Maturity Feedback Session) – February 2012
1st Day Actions
57
• Future Fit – Brand Teams were not considered • Assistant for Governance CommiFees were not considered as an opWon • Concept of secretary rotaWon every 6 months not considered • BAC & ACC should be considered to be held on the 3rd week to capture issues from CEC & PEC • At this moment, the assumpWon is no ad-‐hoc meeWng is needed • EPD is part of Governance Scope [themes will be manage in the same agenda than PPD]
Governance Model Local Item Customized - CACM
Questions
It is very important to answer any questions, not just for the project but, for the whole organization