Government enterprise solutions

its

Ahmed shAwki husseinSenior Business Solutions Manager - ITS

• ITS Profile• Government Enterprise Solutions• Case Study – Kuwait Municipality

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Agenda

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its profile

ITS OVERVIEW

1981FOUNDED

GLOBALOPERATIONS

300+WORLDWIDECUSTOMERS

1000+EMPLOYEES

100+PARTNERS

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INDUSTRY FOCUS

BANKING ENTERPRISE SERVICES

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SAMPLE CUSTOMERS

BANKING ENTERPRISE

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VALUE PARTNERS

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Government enterprise solutions

Enterprise Content Management

Enterprise Content Management (ECM) refers to a set of processes and technologies which manage information flows across the organization—from capture through to archiving and disposition.

ALL CONTENT TYPES

RICH SET OF CONTENT SERVICES

Content Capture

BasicContentServices

Information Rights

Management

Unified Desktop & Ent.

Search

AutomaticInformation

Classification

Document Image

Management

Business Process

Management

Web Publishing

Email Ingestion

CompoundDocument

ManagementSAP Archiving

Security &Rights

Management

Life-cycleManagement

Web site Management

Enterprise Reports

Archiving

Business Process

Optimization

ImagesFlash

SoundVideo

Rich Media

DiscussionsIM

NotesProjects

Collaborative

PaperFax Images

ReportsScanned Images

Fixed

Email MessagesIM Messages

Chats

Messaging

DocumentsSpreadsheetsPresentations

Notes

Documents

HTMLSGMLWMLXML

Web

MULTIPLE CLIENT ACCESS POINTS

Business process Automation

Business process management (BPM) helps you automate, monitor and optimize continuously improve business processes to increase efficiency and reduce costs..

Interactive Data Visualization for Business intelligence

Business intelligence is a suite of business analytics tools that connect to hundreds of data sources, simplify data prep, and drive ad hoc analysis. Produce beautiful reports, then publish them for your organization to consume on the web and across mobile devices. Everyone can create personalized dashboards with a unique, 360-degree view of their business.

Enterprise Mobile Solutions

ITS offers a full range of end-to-end mobility solutions to help transform your business into a mobile enterprise. ITS mobility services cover all your mobility needs from strategic planning to device management to end-user applications.

Oracle Enterprise Solutions

CAse study - kuwAit muniCipAlity

Kuwait Municipality Solution

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Mobile Tablet Apps

Android

iOS1

2SharePoint Portal Apps

4Internal Process Apps

Backend ComponentsProcess Engine

Business Activity Monitor

KPI Tracking

Content Management

Mobile Backend

Payment Gateway Integration

GIS System IntegrationSSL Security

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Mobile Tablet Apps

Mobile and Tablet Apps

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KM Building Inspection Apps

• Secure Authentication Against Process Engine• Task Listing • Task Search• Task completion with comments • Content Viewing• Attach content• Content Integrated with ECM• GPS Location Tracking• iOS Mobile and Tablet Version of Apps• Android Version of Apps• SMS Gateway Integration

Mobile and Tablet Apps

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SharePoint Portal Apps

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KM SharePoint Portal Apps

• Secure Authenticated Service through SharePoint Portal• Service Dashboards• Per System Dashboards• Request submission with draft option• KNET Payment Gateway integrated• Request Listing • Request Search• Resubmit Request Option• Content Viewing• Attach content• Process Integrated with Process Engine• Content Integrated with ECM• SSL secured• QR coded Reports• SMS Gateway Integration

SharePoint Portal Apps

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Internal Process Apps

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Internal Process App major Features• Role Specific Dashboards• KPI Tracking• Escalation with Indicators• Queue based workload• Task Reassign Options• FastTrack Task Group Option• Content Versioning (integrated to ECM)• Integrated content Viewer with annotation and stamping options• CAD Viewer• GIS system Integration• Task History • Integrated Discussion forum for collaboration• Task Listing • Task Search• Attach content• Process Integrated with Process Engine• Content Integrated with ECM• QR coded Reports• SMS Gateway Integration• Multilingual

Internal Process Apps

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Role Specific Dash Real-time Dashboards – GM Dashboard

Internal Process Apps

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Role Specific Dash Real-time Dashboards – Engineer Dashboard - English

Internal Process Apps

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Role Specific Dash Real-time Dashboards – Engineer Dashboard - Arabic

Internal Process Apps

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Engineer Task Page – Master Data

Internal Process Apps

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Engineer Task Page – Content - Versioning

Internal Process Apps

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Task Page – CAD Content - Annotation

Internal Process Apps

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Task History

Internal Process Apps

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Collaboration

Internal Process Apps

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GIS Integration

Internal Process Apps

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Survey Map Integration

Questions & Answers

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