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Graduate Project 1
Graduate ProjectA brief on K12 and Higher Education IT planning
• Dominik• Dustin• Jonathon
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Agenda Graduate Objectives Research Objectives
K12 Bloomer ACT-Department UW-Stout
Question Conclusion
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Graduate Objectives Use the information system design
principles represented in the course to analyze information system design processes for at least two similar enterprises
Identify similarities and differences of the design processes
Synthesize the design principles of the two enterprises into a best practices information system design model
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The research objectivesUniversity of WI – Stout
ACT departmentBloomer School District
- K12
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Why those schools? Two similar enterprises that our group
had connections too Extensive experience working in both
areas
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The ContactsJerry Addie Tim Fehr
Jerry is the Lab Manager for the Apparel Communication
Technology Department
Tim Fehr is a Senior IT director for CESA 10 and
Head IT technician of Bloomer School District
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The methodology of the questions
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1. In the IT department, how many workers are full-time or part-time?
ACT Department Bloomer K12
In the ACT department are working:• two full-time employees,• three professors (full-
time)• four to five part-time
students
In Bloomer K12 are working:
• One full-time employee• Two part-time IT staff• One Tech Coordinator
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2. Before one is hired, what are the processes of hiring a new worker for a certain job? Testing or training required?
ACT Department Bloomer K12
• Teachers• Long process
(~6 months)• Tender the position• Wait for applications• Compare responses
with requirements• Phone interviews• Personal interviews• Make decisions
• Students are direct hired by Kevin
• Long process (~6 months)
• Tender the position• Wait for applications• Compare responses with
requirements• Personal interviews• Make decisions
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3. What training happens when the new employee is at work the first day? Anything that needs to happen?
ACT Department Bloomer K12
• The new faculty members will receive a lot of paperwork about their new position
• should know what he have to do from the interviews and the papers.
• Students employees are getting advised what they have to do by Kevin.
Time spend to familiarizing him with :• VLANS,• networking
infrastructures, servers• Where things happened
such as DNS, OD and AD masters, Web, Mail, Content Filtering, Spam Filtering, backups, etc.
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4. What kind of budget is the department held to for the fiscal year?
ACT Department Bloomer K12
A lot of budget cuttings and revivals for the resources in the whole IT-Department. • Overall IT-Department
have a budget around $400.000.
• The Budget for the ACT Department is about $150.000 or $160.000, depends on the semester and year.
• The Tech Coordinator handles the district’s IP budget and doesn’t tell us what is budgeted.
• We turn in requisitions and needs assessments and they are reviewed and approved, rejected or sent back for revision.
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5. What’s the process of upgrade when new technology is needed?
ACT Department Bloomer K12
• When it is economic cost effective to just replace broken parts to get it faster they do it,
• When it is ineffective they replace it with a whole new system.
• A lot of ‘band aids’ on equipment
• getting by with old hardware dedicated to one job which it can handle well
• things running far longer than a business would deem safe or sound
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6. What happens when the equipment you already have fails? Buy the same or something better?
ACT Department Bloomer K12
• If there is still warranty they use the warranty
• If not, depends on what is broke and what does it cost to fix it
• In complex cases they rather buy new equipment then try to fix it
• This totally depends on the degree of the failure and the perceived importance that the administrators put on that item’s function.
• It also depends on how spectacularly something fails.
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7. How many hours on average does the personnel work?
ACT Department Bloomer K12
• full time = 45-50hrs a week.
• Monday to Friday from 7.15am to 5.30pm. (weekday)
• Students work 10 to 12 hours
• 45-50hrs -- 715-530 – • 10-15mins for lunch
Jeremy and Kevin the same too.
• Students -- 10-12 hours
• Tim -- two 8 hour days and some overtime.
• Could live at the district and not get caught up.
• New full time tech is putting in 45-50 hours a week
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8. When replacing equipment, where does this extra equipment go?
ACT Department Bloomer K12
• Try to reuse equipment as long as possible
• Either use it or parts for replacement
• Other Option• give it to the classes
to "explore" or "play" with it.
• Old equipment is repurposed until it can serve no useful function.
• Recycling candy colored iMacs
• Repurposing G4 iBooks and eMacs into serviceable internet stations
• PCs recycled faster then MACS
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9. What kind of IT or networking equipment has been implemented into the network here?
ACT Department Bloomer K12
• Servers, Computers and Laptops either are HP or Apple (depends on Needs)
• Network infrastructure mainly Cisco components
• Software used is OS10/X, Windows XP-7, Unix and Linux Systems
• Older Systems running Linux
• Greatest needs = aging infrastructure
• Switches are slower than 75% of our machines
• covered with 10/100 Cisco switches
• New machines are relying on wireless connections
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10. What kind of computers and how many do you have to work with?
ACT Department Bloomer K12
• total around 350 Computers
• general supplier contracts• Hewlett Packard and
Apple computers.• Apple Computers are
35%• HP PCs are 40%
• process of switching from Macs to PCs• still have over 200 Macs in
use• 2 PC Labs at HS; 1 at MS
• updated with 28 PCs each.
• 90 PC netbooks at High School in portable carts, • 70 netbooks at the Middle
School. .
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11. What is the design of the network infrastructure at the location?
ACT Department Bloomer K12
• not responsible for the network design
• dependent from the IT-Department and ASK5000
• it is a star topography • large gigabit switch
and an older Cisco switch (but not everywhere)
• currently tries to get CAT-6 Ethernet cables everywhere
• three buildings connected by fiber optics through the local telco. • All buildings are using
Cisco 10/100 switches (over 10 years old now). • However, all buildings
also have up to a 50 meg connection to the Internet when needed.
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12. How many locations is your department in-charge of?
ACT Department Bloomer K12
• Apparel• GCM -- Graphic
Communications Management
• ITM -- Information Technology Management
• ICT -- Information and Communication Technologies
• Photo
• 5 - three buildings,
• District Office
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The Design Process Differences & Similarities The biggest difference is the amount of funding that
each place of education receives. both receive money from the state,
higher education is capable of higher returns budgets for k12 much lower
Both have mixed equipment PCs/Macs ~350 @ ATC ~500 @ Bloomer
Full and part time worker at both ACT: two full time technicians, 2 full time, 3 Professors
and 4-5 Students K12: Three technicians, only one in full time
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The Design Process Differences & Similarities Differences in the quality of equipment
ACT has a superior upgrade path Bloomer needs to use all of it’s equipment so long as it’s
functioning Qualifications of their technicians
Stout can hire the best and the brightest and pay them accordingly, full time.
Bloomer has to go with what they can afford. Stout has an extensive process whereas Bloomer is pretty much cut and dry job-hiring process.
When external help is necessary ACT can grab help from another it-departments in stout
instead of hiring external contractors Bloomer on the other hand has to hire people from other
companies like CESA 10 or Corporate Technologies.
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Questions?
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