Page 1
Great Plans Are a Smart Thing;
Training is Everything!
1
Page 2
SIA EastGreat Plans
Are a Smart Thing;Training is Everything!
Page 3
Housekeeping
• Emergency Exits• Copy of Presentation• Survey• Cell Devices
Page 6
Bo Mitchell911 Consulting
President
Police Commissioner (Ret.)
Certified Emergency Manager
CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3,
CERT, CMC
Page 7
Expert Consultant
• Landmark Legal Cases• Expected Settlements:
$1 Billion Each• “Failure to Plan”• “Failure to Train”
Page 8
911 Consulting ClientsGE HQHyatt HQSubway HQHealth NetRolls Royce HQSwiss Army HQ
CablevisionExxonMobilGoodrichPratt & WhitneyGreenwich CapMasterCard HQ
Page 9
911 Consulting Clients
•25 Secondary•Western CT Univ.•Central CT Univ.•John Jay College•Housatonic CC
Page 10
Speaker•NPFA•ASSE•SHRM•IFMA•CPE-NYC
Page 11
Speaker
•FEMA(4X)•IACLEA•NASRO•CUPIC•NECUSA
Page 12
High RisesNationwide
Page 13
36 High Rises
•San Fran•Detroit•Chicago•Atlanta
•Boston•Seattle•Phila•NYC
Page 15
Waldorf=AstoriaNY, NY
Page 18
When We Train,
We Train Our
Page 21
Emergency Planning in US
30%-80% SAY they Have an Emergency
Plan
Page 23
Emergency Plan?• Called DR?
Page 24
Emergency Plan?• Called DR?• About Data?
Page 25
Emergency Plan?• Called DR?• About Data?• Called EAP?
Page 26
Emergency Plan?• Called DR?• About Data?• Called EAP?• All Hazards?
Page 27
Emergency Plan?• Called DR?• About Data?• Called EAP?• All Hazards?
• Trained Annually?
Page 28
Emergency Plan?• Called DR?• About Data?• Called EAP?• All Hazards?
• Trained Annually?
• ALL Employees?
Page 29
Emergency Plan?• Called DR?• About Data?• Called EAP?• All Hazards?
• Trained Annually?
• ALL Employees?
• OSHA Compliant?
Page 31
“Everything Always
Page 32
CoreMgmt
Responsibility
Page 35
POP QUIZ
500 +Plans
Reviewed
Page 36
POP QUIZ
OSHA Compliant?
Page 37
POP QUIZ
OSHA Compliant:
Page 38
Not OSHA Compliant
None Had OSHA-
Compliant Training
Page 43
Tell Me:What’s
Required by Law?
Page 44
EmployersCompliance
Issues
Page 45
Emergency Planning
•Authorities•Who Is Covered•Responsible Party
Page 46
Why We Plan
OSHAis not a town in
Wisconsin.
Page 48
OSHA
29 CFR 1910.34
Page 49
“Sections 1910.34 through 1910.39 apply
to workplaces in general industry except mobile
workplaces such as vehicles or vessels”
Page 50
Mandatory
OSHA Regulations 29 CFR 1910.38/.39
• Emergency Action Plan• Fire Prevention Plan
Page 51
“Everything Always
Page 52
SCOTUS
Only Courts Can Set/Adopt the Standards that
Juries Use to Judge YOU.
Page 55
Standard
NFPA 1600:Recognized in Law by US Congress as
the Standard.
Page 56
NFPA 1600 Standard
•California•Florida•Connecticut
Page 57
Live in CA & FL
Americans
Page 59
New York City
•Most Robust Emergency Planning Law in the World
Page 60
New York City
• Most Robust Emergency Planning Law in the World
•Inspired by NFPA 1600
Page 62
New for 2012
DHS has Published New Regs Aimed
Specifically atAll Pvt-Sector
Employers!
Page 65
New for 2012
•S&P Wants to Audit Your
Page 67
So….•OSHA: Shall Create/Train Plans
•NFPA 1600: Contents: All Hazards
Page 69
All-Hazards Planning
This Is Not Your Father’s
FirePlan!
Page 70
All-Hazards Planning
Not Just:•Fire•Weather
Page 71
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Civil Disturbance6. Disabled7. Headcounts8. Evacuation9. In-Building Relo
10. AAs 11. Fire12. Bomb Threat13. Medical Em14. Security15. Active Shooter16. Hostage
18. Lockout19. Suicide20. Bullying21. Perimeter Access22. Security Aft Hours23. Chemical Spill: In24. Chemical Spill: Out25. Shelter in Place26. Suspicious Pkg27. Suspicious Person28. Explosion29. Structural Failure30. Severe Weather31. Elevator Em32. Power Outage33. Water/Phone Out
34. Lockdown35. Air Quality36. Em Shutdown37. Earthquake38. Flooding39. Pipe Burst40. CBRNE41. Terrorism42. Use of FEs43. Training44. Drills45. Exercises46. Search-Seizure47. Weapons48. Evac Maps49. Em Contacts
Page 72
Your Plan???
1. Fire2. Evacuation3. Headcounts4. Bomb 5. Chem Spill
6. Drills7. Weather8. Sus Pkg9. Sus Pers10.Pwr Out
Page 73
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Civil Disturbance6. Disabled7. Headcounts8. Evacuation9. In-Building Relo
10. AAs 11. Fire12. Bomb Threat13. Medical Em14. Security15. Active Shooter16. Hostage
18. Lockout19. Suicide20. Bullying21. Perimeter Access22. Security Aft Hours23. Chemical Spill: In24. Chemical Spill: Out25. Shelter in Place26. Suspicious Pkg27. Suspicious Person28. Explosion29. Structural Failure30. Severe Weather31. Elevator Em32. Power Outage33. Water/Phone Out
34. Lockdown35. Air Quality36. Em Shutdown37. Earthquake38. Flooding39. Pipe Burst40. CBRNE41. Terrorism42. Use of FEs43. Training44. Drills45. Exercises46. Search-Seizure47. Weapons48. Evac Maps49. Em Contacts
Page 77
Who Is Covered?
1.Employees (OSHA)2.All Occupants (Fire Code)3.Contractors (OSHA)4.Special Needs (ADA+)5.Visitors (Prem Liability/FC)
Page 78
Responsible Officer?
Page 79
Responsible Party?
SCOTUS
Page 80
CEO: Responsible Party
•Civilly
Page 81
CEO: Responsible Party
•Civilly•Personally
Page 82
CEO: Responsible Party
•Civilly•Personally•Criminally
Page 83
CEO = Resp Officer
1.Does Your CEO Know This?
Page 84
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
Page 85
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?3.Wouldn’t You?
Page 87
Contractors
• Imbedded• Short Term• Cafeteria• Landscaping• Cleaning Crew
• IT• HR• Security• Shuttle
Page 88
Contractors
•OSHA: You’re the “Host Employer.”
•Shall Treat Them Like FTEs
Page 89
Contractors
You Can NOTOutsource Risk.
You CAN share it by contract
Page 90
No Training=Negligence
•“Failure to Plan”•“Failure to
”
Page 92
Why Plan?
U.S.: Justice Measured in
$$$
Page 93
Why Plan?• U.S.: Justice Measured in $$$
•More Justice? More $$$
Page 94
Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$
•Juries Armed: Commas & Zeros
Page 95
Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$• Juries Armed: Commas & Zeros
•Jurors: Most Are Employees
Page 96
Cook County Fire (Chi)
Page 97
Cook Co. Fire6 Dead
$4-5 Billion
Page 98
One Meridian Plaza (Phila)
Page 99
1 Meridian Plaza3 Dead
$4 Billion
Page 100
First Interstate Bank (LA)
Page 101
1st Interstate1 Dead
$2 Billion
Page 102
Training is Everything!
Page 108
What Are the Risks to
YOU
Page 109
Threats
3.8 MillionConcussions
YearlyCDC
Page 110
Threats
10,000Sudden Cardiac
EventsAmerican Red Cross
Page 111
Threats
Adult Diabetics
Americans (NDIC)
Page 112
Threats
Adult Diabetics, Diabetics/Don’t Know, Pre Diabetic
AmericansCDC
Page 113
Threats
4.1 MMWorkplace Injuries
AnnuallyDOJ
Page 114
Threats
2 millionWorkplace Violence
Annually
DOJ
Page 115
Threats
Every Day:•2 People Murdered
Every Hour•26 Rapes
DOJ
Page 116
Threats
349,500 HazMat Spills
NFPA
Page 118
Threats
HazMat Spills• 800,000 Shpmnts Daily
• 60,000 Spills Yearly• Train-on-Vehicle Collision:
Every 90 minutesDOT & EPA
Page 119
Threats
1 Million Calls to 911
Every DayNENA
Page 120
Threats
4,690Workplace
DeathsOSHA
Page 121
Threats
111,500Structural Fires
NFPA
Page 123
Threats
78%Orgs Out of Biz
In 2 YearsAgility Recovery Solutions
Page 124
Threats
90%Can’t Resume: 5 Days
Out of Biz: 1 YearAgility Recovery Solutions
Page 125
Training is Everything!
Page 127
Police /Fire /EMTs
are not the 1st
responders
Page 128
Police /Fire /EMTs are not the 1st responders
Employees are the
1st responders
Page 130
People Do NOT Rise to the Occasion…
Page 132
People Do NOT Rise to the Occasion…
Page 133
People Do NOT Rise to the Occasion…
They Sink toTheir Level of
Training!
Page 134
Employees Hate This Stuff!
Page 135
National Research
Safety: MOST Important
Issue at Work
Page 136
National Research
•85%• Safety: MOST Important Issue at Work• More Imp than:
»Wages»Leave»Sick Days»Overtime»Union
Page 137
Your Employees
Of
Page 138
Training
•Trained 24,000 Employees
Page 139
Training
•Trained 24,000 Employees
•98.5% Confident
Page 140
98.5% Appreciation
•Took “Scary” out of Discussion
Page 141
98.5% Appreciation
• Took “Scary” out of Discussion
•Made Everyone Comfortable
Page 142
98.5% Appreciation
• Took “Scary” out of Discussion
• Made Everyone Comfortable
•Empowered All
Page 143
Compliant Training
• Training Manual• 2 Hours+• Sign-In Sheets: 3 Yrs• Guests?• Parents?• Trustees?
Page 145
Promise
Your Emps Will Know What to
Do in Any Emergency
Page 149
Landlords
So Evil at This That Cable TV Has Dedicated a Whole Week to Landlords.
Page 150
Yo! It’s Landlord Week! on the Discovery Channel
Page 152
Overriding Issue
Sales
Page 154
OSHA-CompliantTraining
Page 156
On-Screen Training?
•OSHA Since 1985•On-Screen: Great!•Can Supplement ONLY
Page 157
On-Screen Training?• OSHA Since 1985• On-Screen: Great!• Can Supplement ONLY
Never
Page 160
OSHARequires
Every Emp:Emergency
Team
Page 161
Police /Fire /EMTs are not the 1st
responders
Employees are the 1st responders
Page 162
Training is Everything!
Page 163
CommandControl
Communications
Failure
Page 167
CCC1.W/O CCC,
We Will Fail1.CCC = Em Team2.Em Team: Must Be
Trained Superbly
Page 168
Size:Emergency Team???
Page 169
Emergency Teams
Is Your Team Way Too Small?
Page 170
Size of Emergency Team
•NDRF•NIMS
•ICS•NFPA 1600
Page 171
Emergency Team
NFR NIMS ICS FEMA NFPA 1600
Page 172
Emergency Team
NFR NIMS ICS FEMA NFPA1600
Page 173
Training is Everything!
Page 174
“Everything Always
Page 175
Training is Everything!
Page 177
Training: The Law
Mandatory
Page 178
Training: The LawMandatory
•Train AllEmployees
Page 179
Training: The LawMandatory
• Train All Employees
•In Classroom
Page 180
Training: The LawMandatory
• Train All Employees• In Classroom
•Annually & At Hire
Page 181
Training: The LawMandatory
• Train All Employees• In Classroom• Annually & At Hire• “Qualified” Trainer
(by Experience, Training)
Page 184
On-Screen Training
•Can Supplement
•Can Never Substitute
Page 185
Training
Must Include:EmployeesContractors
Page 186
Training
OSHA 29 CFR 1910.3829 CFR 1910.39
Page 187
CommandControl
Communications
Page 188
Emergency Team
•NRF•ICS•NIMS•NFPA 1600
Page 190
Chain of Command• Is it Real?• Not Clear Cut Who
Commands in Absence of Top People
• Fail to Command Everyone
Page 191
CommandControl
Communications
Page 192
Communications
How Will You Communicate:•Headcounts•Injured Person•Unfolding Situations
Page 193
Communications
How Will You Communicate:•Headcounts•Injured Person•Unfolding Situations
Page 195
Communications
Only Way:2-Way Radios
For All
Page 196
Training is Everything!
Page 198
Training is Everything
• 737 Canada Fiery Crash Evacuation
No Fatalities
• 737 Greek Fiery Crash55/137 Fatalities
Page 200
Training is EverythingDifference?
• Non-Fatal Crash: 75% were frequent business flyers
• 55 Fatalities: Almost 100% were 1st-time flyers
Page 201
Hudson River
Survival was not the result of a miracle…
Page 202
Hudson River
Survival was the result of training.
Page 205
Many Groups & Venues =
Training Issues Multiply
Exponentially
Page 206
We Must Train
•Employees•Contractors•Visitors
Page 207
Contractors
• Imbedded• Short Term• Cafeteria• Landscaping• Cleaning Crew
• IT• HR• Security• Bus
Page 210
Special Needs• Required by St. & Fed Law• Emp, Contractors, Visitors• 2011 Changes: Regs• Pregnant, Move Slowly, Hard
of Hearing, No English…Temporarily on Crutches,
etc.
Page 211
Special Needs1.ADA 28 CFR 362.ADA Guidelines3.ANSI A117.14.DHS Exec Order 133475.NFPA 5076.NFPA 1017.NFPA 1600
Page 212
Special Needs Personnel
• Huge CCC Issues• Covering All Bldgs• Covering All Venues• Integrate into Em Team• Training Critical
Page 213
Common MistakesHeadcounts & AAs•Employees•Visitors•Contaractors•24/7/365
Page 215
Employee Headcounts
•Required by Federal Law
Page 216
Employee Headcounts
•Required by Federal Law
•Real Process
Page 217
Employee Headcounts
•Required by Federal Law
•Real Process
•Vital to Safety
Page 218
Four Fire Fighters who died were caught in roof collapse searching for people who had already escaped (31May13)
Page 220
Medical Emergency• Establish Standard of Care• Emp, Contractors, Visitors,
SNPs, etc. • When to Call 911• Prohibit Transport Off
Premises• Who is Trained/How Many
Page 221
Medical Emergency
1st Aid:29 CFR 1910.151
Bloodborne Pathogens:29 CFR 1910.1030
Page 223
18xMore Likely to Have
Violence than a Fire
at WorkDOJ & NFPA
Page 224
Police at Law FirmWhere Client Killed 2, Wounded 3
Page 225
St Louis: 4 Dead
Page 226
U.S. Capitol: Shooter Dead
Page 227
Hartford Distributors: 9 Dead
Page 228
NASA Contractor: 2 Dead
Page 231
Sharp Spike
•B4 Sandy Hook:
Page 232
Sharp Spike
•B4 Sandy Hook:
Page 233
Sharp Spike
•B4 Sandy Hook: 1X/Mo.
•Since Sandy Hook:
Page 234
Sharp Spike• B4 Sandy Hook: 1X/Mo.• Since Sandy Hook:
Page 236
Active Shooter
•Run•Hide•Fight
Page 237
Active Shooter
•Run•Hide•Fight
Page 238
Active Shooter
•Run•Hide•Fight
Page 241
Lockdown
• Nearest Room
Page 242
Lockdown
• Nearest Room• Windowless Best
Page 243
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade
Page 244
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture
Page 245
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide
Page 246
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones
Page 247
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones• DON’T Answer Door
Page 248
Lockdown• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones• DON’T Answer Door• ONLY PD
Page 249
Active Shooter
•Run•Hide•Fight
Page 252
What’s Missing Here???
Page 253
Almost AllShootings:Over in <8 Minutes
Page 254
So, Police Probably
Can’t Help
Page 255
Police /Fire /EMTs are not the 1st responders
Employees are the
1st responders
Page 256
Run Hide FightTraining
Training
Page 264
How Do We Get People to
Training Sessions?
Page 265
This Is A Real
Challenge!
Page 266
Denial: Excuses•Money
Page 267
Denial: Excuses•Money•Time: Sr
Page 268
Denial: Excuses•Money•Time: Sr•Time: Emps
Page 269
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
Page 270
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
Page 271
We Don’t Have Silos!
Page 272
We Don’t Have Silos!We Have
of
Page 273
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
•Scare Emps
Page 274
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
•Scare Emps
• Ignorance
Page 275
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
•Scare Emps
• Ignorance•Apathy
Page 276
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
•Scare Emps
• Ignorance•Apathy
Page 277
Getting Personnel to
Training Is Like Herding
Cats!
Page 279
Ironic• 98.5% Love Training• “Why Didn’t You Do This Before?”
• “Can We Train More Than Annually?”
Page 280
Training Is More Than Training
1.Not Just Training
Page 281
Training Is More Than Training1. Not Just Training
2.Bond Emps into Safety Culture
Page 282
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture
3.Build Emp Awareness
Page 283
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness
4.Knock Down Silos
Page 284
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos
5.Integrate Safety into Their Jobs
Page 285
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs
6.Instill Sense of Responsibility
Page 286
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs6. Instill Sense of Responsibility
7.Increase Emp Ownership: Safety & Security
Page 287
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs6. Instill Sense of Responsibility7. Increase Emp Ownership:
Safety & Security
Page 288
Training is Everything!
Page 289
Recommendations1.Must Get CEO Buy-in2.Must Mount Marketing
Plan3.Must F/U4.Must Police
Page 291
Common Mistakes“No One Cares”
•Common Belief•200,000 Calls: OSHA•Costs: Fines +Sr.Time+Lawyers
Page 293
“No One Cares”“There are precautions so imperative that even their universal disregard will not excuse omission”
SCOTUS
Page 294
“We’ve Had No Incidents”
“We’re a Family”“We’ve Been
Lucky”
Page 297
Overriding Issue
USS Montana
Page 302
ROI
If We’re Never Hit, our ROI is Zero…
Page 303
ROI
If We’re Never Hit, our ROI is Zero…ThankGod!
Page 304
ROI• If We’re Never Hit, our ROI is
Zero…Thank God!
•If We Are Hit, Our ROI Is Measured in the 10s of Millions of $$$!
Page 305
ROI1.Protect Brand
Page 306
ROI1.Protect Brand2.Protect People
Page 307
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
Page 308
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity
Page 309
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$
Page 310
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety
Page 311
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
Page 312
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
Page 313
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
Page 314
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos
Page 315
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos11. Integrate Safety:
Their Jobs
Page 316
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos11. Integrate Safety:
Their Jobs12. Instill Sense of
Responsibility
Page 317
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos11. Integrate Safety:
Their Jobs12. Instill Sense of
Responsibility13. Incr Emp Ownership
Page 323
Threats
•4.1 MM Injuries•2 MM WPV•349,500 Haz Spills
Page 324
Threats
•10,000 Attks•3.8 MM Cncusns•1 MM Calls: 911
Page 325
Threats
•800,000 Haz Shipments/Day
•60,000 Spills/Year•Every 90 Mins:
Train on Vehicle
Page 326
Threats
•78% w/o a Plan: Out of Biz: 2 Yrs
•90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.
Page 327
Authorities?
OSHASt/City Fire CodeCourts/Juries
•Premises Liability•Case Law
Page 329
Who Is Covered?
Employees (OSHA)All Occupants (Fire Code)Contractors (OSHA)Special Needs (ADA+)Visitors (Prem Liability/FC)
Page 330
Responsible Party?
SCOTUS
Page 331
CEO: Responsible Party
•Civilly•Personally•Criminally
Page 333
NFPA 1600•Congress•DHS•S&P•FDNY
•California•Florida•Conn•Juries
Page 335
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Civil Disturbance6. Disabled7. Headcounts8. Evacuation9. In-Building Relo
10. AAs 11. Fire12. Bomb Threat13. Medical Em14. Security15. Active Shooter16. Hostage
18. Lockout19. Suicide20. Bullying21. Perimeter Access22. Security Aft Hours23. Chemical Spill: In24. Chemical Spill: Out25. Shelter in Place26. Suspicious Pkg27. Suspicious Person28. Explosion29. Structural Failure30. Severe Weather31. Elevator Em32. Power Outage33. Water/Phone Out
34. Lockdown35. Air Quality36. Em Shutdown37. Earthquake38. Flooding39. Pipe Burst40. CBRNE41. Terrorism42. Use of FEs43. Training44. Drills45. Exercises46. Search-Seizure47. Weapons48. Evac Maps49. Em Contacts
Page 337
National Research
Safety: MOST Important
Issue at Work
Page 338
Your Employees
Of
Page 339
Training•Trained 24,000 Employees
Confident
Page 340
Training Mandatory
•Train All Personnel•In Classroom•Annually & At Hire•“Qualified” Trainer
Page 341
On-Screen Training?
Substitute
Page 342
Training:Emergency TeamAll Personnel Incl ContractorsTemps
Page 343
Training:24/7/12 Mos.XmasAll Venues
Page 344
Training:Drills: All VenuesDrills: 24/7/365FE PolicyFE Training
Page 345
$1 of Prevention
=$10 Million of
Cure
Page 346
Challenge
This is a huge, ugly
job.
Page 347
Huge JobLong To-Do ListBig ResponsibilityFew ResourcesNo One Wants to Do ThisNo Support from Mgmt
Page 348
Resources
TimeMoneyPeople
Expertise: Internal or ExternalMgmt Support
Page 349
•Threats: Manifest
Page 350
•Threats: Manifest
•Vulnerabilities: Ubiquitous & Foreseeable
Page 351
•Threats: Manifest•Vulnerabilities: Ubiquitous & Foreseeable
•Responsibility: Absolute
Page 352
• Threats: Manifest• Vulnerabilities: Ubiquitous & Foreseeable
• Responsibility: Absolute
•Liabilities: Titanic
Page 353
•Threats: Manifest•Vulnerabilities: Ubiquitous & Foreseeable
•Responsibility: Absolute
•Liabilities: Titanic
Page 356
The ScariestWord at Any Org?
Page 357
NOT:“Cost” or“Price” or
“Budget” or“Headcount”
Page 359
In all Orgs, Change Almost Always Occurs Because of…
Page 360
Blunt Force Trauma from the Outside…
Page 361
…Never by Inspired
Leadership from the Inside…
Page 364
“Jaws”: Cultural Earthquake
•1975: 1st
Hollywood Blockbuster
Page 365
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster
•$260,000,000: 75 days
Page 366
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days
•130MM: All US Adults 18+
Page 367
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+
•Scared the @#%* out of America
Page 368
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+• Scared the @#%* out of America
•Music Recognized Today Worldwide
Page 369
HDWSI
“JAWS”:About
Page 371
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$
Page 372
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$
Page 373
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$• “I’ve Never Seen this Shark”
Page 374
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$• “I’ve Never Seen this Shark”• “Are You Sure We Have a
Problem?”
Page 375
We Never Seethe Monster in the 1st 60
Minutes
Page 381
We Need a Bigger Boat
1.Abandon Denial
Page 382
We Need a Bigger Boat
1.Abandon Denial2.Recognize Titanic
Threats
Page 383
We Need a Bigger Boat
1.Abandon Denial2.Recognize Titanic
Threats3.Alert Your Captain
Page 384
We Need a Bigger Boat
1.Abandon Denial2.Recognize Titanic
Threats3.Alert Your Captain4.Assess Your Boat
Page 385
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant
Page 386
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant6. All-Hazards
Plan
Page 387
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant6. All-Hazards
Plan7. Train All
Page 388
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant6. All-Hazards
Plan7. Train All8. Exercise
Page 390
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos11. Integrate Safety:
Their Jobs12. Instill Sense of
Responsibility13. Incr Emp Ownership
Page 392
Recommendations
1.Inside Allies
Page 393
Recommendations
1.Inside AlliesLegalInsurance
Page 394
Recommendations
2.Outside Audit
Page 395
Recommendations
2. Outside AuditFire MarshalPoliceInsurance Co.Other Expert
Page 396
Recommendations
3.Tabletop Exercise
Page 397
Recommendations
3.Tabletop ExerciseOutsiderInsider
Page 398
Recommendations
1. Inside Allies2. Outside Audit3. Tabletop Exercise
Page 399
Recommendations
•It Won’t Be Easy•But, That’s Our Mission
•Safety: AllPersonnel
Page 401
Help for YOU
1.Copy of This Presentation
Page 402
Help for YOU1.Copy of This Presentation
2.Brief: 10 Commandments Training
Page 403
Help for YOU
1.Copy of This Presentation
2.Brief: 10 Commandments Training