Group 7_Dell Pricing Strategy

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    PRESENTED BY GROUP NO. 7

    The Power to Do More

    7 Roshn i Das i ja

    19Sneha Gupta

    31

    Tanmaykumar Kusar i

    43Sandesh Rane

    55Swaminathan V

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    Group No. 7

    Content

    Introduction

    Market Share

    SWOT Analysis

    Marketing Mix4 Ps

    Ansoff Matrix

    1

    2

    3

    4

    5

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    Group No. 7

    Introduction to DELL

    Established in 1984

    Founder Mr. Michel Dell

    Head Office Texas USA

    World wide presence

    Industry LeaderTop 3

    Ranked 41 in Fortune 500 list

    Revolutionised Computer Sales concept Rides on the R&D of others

    Perfected the credo - Cut out the middleman.

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    Group No. 7

    Quotes

    Its amazing to me that our competitors think thecustomer is the dealer.

    Michael Dell

    When we sale these products we make money.When our competitors sale these products they loosemoney

    Michael Dell

    DELL is to the computer industry what Dominos is tothe pizza business.TIME magazine

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    Group No. 7

    Three Golden Rules of DELL

    Disdain inventory

    Always listen to the customer

    Never sell indirect

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    Group No. 7

    Case Summary

    Dell is the industry leader in direct sale of personal

    computers to consumers.

    Since its start Dell has looked to over simplify its business for itscustomers. Offering a huge range of products and services,

    which can all be accessed by the consumers from home orfrom the office very easily.

    Dell revolutionized the way people buy computers.

    Markets its direct sales model.

    No intermediaries

    No warehousing

    Reduced price

    Total customization of computers

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    Market share Personal Computers

    Dell HP Lenovo Acer

    2009 12.20% 19.30% 8.10% 13.00%

    2010 12.90% 17.90% 9.70% 12.00%

    2011 12.10% 17.20% 13.00% 11.20%

    0.00%

    5.00%

    10.00%

    15.00%

    20.00%

    25.00%

    World PC Market Share

    Source : Gartner

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    Group No. 7 Source : Gartner

    DELL HP Lenovo Acer HCLQ4 2010 13.00% 15.80% 9.60% 10.70% 7.80%

    Q1 2011 16.70% 12.10% 9.70% 11.90% 7.10%

    Q2 2011 16.70% 11.20% 12.10% 10.40% 6.60%

    Q3 2011 15.00% 13.30% 12.10% 10.80% 5.60%

    0.00%

    2.00%

    4.00%

    6.00%

    8.00%10.00%

    12.00%

    14.00%

    16.00%

    18.00%

    Indian PC Market Share

    Market share-Personal Computers

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    The Promising Numbers

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    SWOT Analysis

    Weaknesses

    1) Huge range of Products from manySuppliers

    2) Dell lacked solid dealer/retailerrelationships.

    3) Less investment in R&D

    4) High dependency on suppliers.

    For example, in 2004 Dell had torecall 4.4 million laptop adaptersbecause of a fear that they could

    overheat, causing electric shocks orfires

    Source: http://www.reuters.com

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    SWOT Analysis

    Opportunities

    1) Introducing a wide range of Products Dell now competes against iPodand other consumer electronics brands.

    2) Invest more in R&D

    3) Assembled PC market

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    SWOT Analysis

    Threats

    1) Competition in PC market Globally

    2) Exposed to Fluctuation in the World currency markets

    3) New entrants to the market pose potential threats.

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    Marketing Mix 4 Ps

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    Product Mix

    Dell provides a wide variety of both business classand home/consumer class products and services

    Desktops, Laptops, Servers, Mobiles, Notebooks,

    Printers, LCDs, Home Theater Systems

    IT Services, Business Consulting, Financial Services

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    Promotion

    Dude, You are getting a Dell Uses TV adds & magazines

    Uses B2B customers to attract B2C &vice versa.

    Customers attracted to DELL site via numerous web

    links Always on Top ofGoogle Search

    Promotion through retailers Wall Mart, Best Buy

    Exclusive stores

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    Need of Pricing Strategy

    The ability of price to affect consumer decisionand its flexibility makes pricing strategiesimportant in meeting Dells objectives in acompetitive environment.

    The main objective of Dell is to produce the lowprice and profitable laptop for the customer

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    Pricing Strategies

    Direct Business Model

    Build to Order Manufacturing

    Market Penetration Pricing

    Strong Promotional Pricing

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    Place

    Worldwide presence

    Factories at Key Locations

    Key Suppliers to close to factory locations

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    Group No. 7

    NEW

    PRODUCT

    Product Development:(existing markets, new products)

    Using the base of existing product togrow others

    Medium Risk

    Product Diversification:(New markets, new products)

    Seeking to create or develop newproduct, line or range

    High Risk

    Market Penetration:(existing markets, existing products)

    Trying to take a greater share of existingmarket with an existing product.

    Low Risk

    Market Development:(new markets, existing products)

    Finding or creating new market bytargeting new parts of the market.

    Medium RiskEXISTING

    MARKET

    ANSOFFs MATRIX

    NEW

    EXISTING

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    Dell enters into Smartphone market

    What make one of the largest producer of PCs inworld to make foray in this market. Is a decisionto fortify the existing customer or attack a newsegment?

    Its not a complete diversification, it could beslight different production package with newInnovation.

    Exactly not a new innovation because as of nowAPPLE, RIM Blackberry and others already hadhold on this section.

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    Dell enters into Smartphone market

    So for this new decision Dell is using 2nd quadrant ofAnsoffs Matrix PRODUCT DIVERSIFICATION as ittrying to attract new market where everyone wantsto move up the value chain and therefore ready to

    own a Smartphone. But here risk could be high.

    So the execution will directly effect the impact ofrisk, proper execution can lower down the risk.

    DELLs USP (service) can also play as a risk loweringfactor.

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    Dell enters into Smartphone market

    DELL is well known for its online retailing and

    service, so if it will use its strategies in more

    fine manner than they can make there

    Smartphone a compelling device.

    Now the point is that, what make dell to

    outperform their competitor: The main essence

    depends on FINAL DESIGNING.

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    ANY QUESTIONS??

    Thank You