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Group FMGS 3040-04 Spring 2010
Gregory GonzalezSara CisnerosCinthia Rojas
Wanda Di Maggio
Bosu - Make Life Your Playground
What is BOSU®? Pronounced “Bo-Sue” one of the most innovative
products in the fitness industry
Invented by David Weck, the BOSU® Balance Trainer
debuted in 2007 “BOSU” stands for “Both
Sides Utilized
What Information Systems can Bosu create to enhance its product or differentiate it from existing and emerging competition?
On-line Virtual Training Courses via web
Register with proof of purchase
No Expiration date
Wii Integrated Model Wii software with user
profile Web connected customer
specific ads
What Information Systems can Bosu develop to create barriers to entry to the competition and lock in costumers?
Online Customer Portal Online Account Registration
Store customer name, address, physical stats
On-line goal setting & progress tracker with recommendations
One-click purchases Member-only coupons Purchase products before
available to general public Pre-order new products at slight
discount Bosu Social Network Website
Users can form groups to compare progress and motivate each other
What information systems can Bosu develop to establish alliances?
• The best information system that Bosu can develop to establish alliances is Technology, because is the key for any business owner, database is another biggest asset to develop to establish alliances, including network worldwide.
• We may contract with other companies for example: credit card processors, shippers, sweepstakes promoters, website developers, to provide specific services to help us with orders, advertise our website, and so on.
• In some cases, these contractors may have access to personally identifiable information but is required to maintain the confidentiality of the information and use it only for purposes of conducting our business.
How can Bosu develop programs similar to those used by Microsoft to provide customer support and create a competitive advantage?
• Bosu product customers can send questions about problems, and use the product.
• Other customers who have the knowledge and experience with the product can answer questions posted.
• Bosu Master Trainers can also post their answers to questions.
• Bosu’s consumer group in New Jersey can gather to discuss best practices, problems and other issues related to the use of the product.
• Bosu trainers can attend as advisers and observers. • Customers can save money and not have to pay for
Bosu classes because they may obtain knowledge there.
•Bosu can assign a certain number of consumers, who are already experts with the product. These consumers already possess the knowledge level of trainers.•This conference can be carried out once every year with consumers worldwide.
What information systems will Bosu need to develop to support the programs?
• Bosu needs to create a forum on its website for customers post their questions and answer them.
• Consumers should first register by providing their email.
• This will serve to notify them, when their questions are answered.