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8/2/2019 Group II-11 Final
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Strategic Technology Management-
Indian Railways
Sunil joshi 2010SMN6871Aishwarya Kumar Tiwari 2010SMN6938
Rajnish jain 2010SMN6949
SML - 701
Submitted to:-
Prof(Dr.) Sushil Department of Management StudiesVishwakarma Bhawan,Indian Institute of Technology Delhi, India
April 2012
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About Indian Railways
Services Indian Railways
Strategic and Operational Target
IT Strategy of Indian Railways
Strategically Important IT Application for IR Customer Centric
Operational Efficiency
Real Time Information
IR Technology Portfolio
Control Office Application
Conclusion
Reference
Way To Go..
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65000 KmTrack Route
7500Stations
30 Million Passenger 2.8 million tons Frieght
No of Passengerand Freight (Daily)
240000 Wagons
60000 Coaches 9000 Locomotives
Wagons and
Coaches
More than 14 lakhsEmployeeFourthLargestR
ailwayNetworks
afterUSA,Russia
and
China
Indian Railways
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Freight Services Optimize scheduling algorithms
Provide niche freight carrying capabilities with specializedservice
Dedicated freight Corridor
Use of RFID for Wagon/Parcel tracking
Passenger Services Be the cheapest transport mode compete with road
transport .
Increase number of Trains and capacity of trains.
Increase scheduling efficiency and train operationsmanagement
Investment to increase number of tracks involve privatesector
Services-Indian Railways
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Develop more and More Customer centricApplication.
Technology to Increase Operational Efficiency.
Revenue/margin maximization.
Productivity maximization.
Anti Collision System for safety of Passengers life.
Strategic and Operational Target
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Technology should cross boundries of railway
organization and go into the domain of the customer.
Implementation of decision support systems .
Use of Internet, mobile phones, hand held terminals etc
as a strategic tool for serving customers.
Manage continuous improvement in Technology.
IR-Technology Strategy
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Area Application
Integration
Indian Railways
Portal
Planning GIS System for IR SATSaNG
Business
Intelligence
Business Intelligence
and Data warehouse
Customer Centric PRS UTS
Customer Care
Services(139)
Real Time Train
Tracking System
Tickets Over
Mobiles/Internet
/ATVMsSafety and
Security Anticollision System IPSec Over UTN
Operation
Freight Operation
Information System
Crew
management
System
Parcel
Management
System COA
Wagon Track and
Trace using RFID
Asset
Management LMS SLAM
Track
Management
System ICMS CMM
Business Support
System
Human Resource
Management System
E-Procurement
System AIMS
Data Capture Handheld terminal RFID Reader Data Logger PDA
IR-Technology Portfolio
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Customer Centric Application
Passenger Reservation System Unreserved Ticketing Application
ATVMs
Tickets Over Mobile Phones and Internet
Operational Efficiency Control Office Application
Crew Management System
Freight Operation Information System Wagon Track using RFID.
Parcel Luggage tracking Online
Strategically Important IT Application for IR
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Real Time System
Proposed Real time System. Automatic Train Tracking.
GPS based.
Will provide real time information on train movement. Will helps in maintaining punctuality.
Will helps in safety enhancements.
Act as an automatic feeding ,will provide more time tocontroller which is today act as a data entry operator.
Strategically Important IT Application for IR
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10
COA is a distributed system currently operational
in 77 divisions with each division having its ownserver.
All divisional server connected through a CentralApplication Server at CRIS DC for data
communication between divisions and dataexchange with any other application.
Main events captured through COA include: Train ordering
Train Arrival Train Departure
Diversion/Re routing/Termination
Caution order
Advance Plotting
Maintenance blocks
Control Office Application
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COA-Integration with Other Application
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Removes drudgery of the manual system of drawing control chartswith various colour pencils
All details of trains running in a section is available which helps to takemore informed decisions quickly
Quick reference tools such as Blocks, cautions, loco details, crew
details, stabled/regulated trains and siding position reduces retrievaltime of information
Alerts aids for such as crew more than stipulated hours on run etc. tohelp controller for planning
Reduces time taken for shift change
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COA-Gains for Section Controller
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Forecasting tools for helping section controller to plan
the train movements
All trains coming from all directions visible to the
section controller along with current status (Station
and time) thus improving coordination
Facility to record unusual, abnormal incidents
/accidents and reasons for detention of trains enabling
better analysis
Group SMS facility to inform all concerned regarding
accidents/incidents in a fraction of time rather calling
on the phone individually
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COA-Gains for Section Controller
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Single agency to coordinate across IR Divisions for ITsystems-CRIS
Provide access to data from all IR Divisions forstrategic decision making
Develop in-house competencies for core IT needs
Establishment of Customer care centers(139 Services)
Some Move that Made this Possible
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Technology Strategy is key to the future growth for Indianrailways to cut down it operating cost.
Customer oriented application like UTS helps railway alot; like no need to carry and manage a huge numbers ofalready printed card tickets. Ease of maintain ticket salesrecords etc.
Operational system like CMS,COA transform the day today working of railways to provide more transparencyand throughput.
With use of Latest IT solution like Real time train trackingsafety ,transparency, information to public can beenhanced.
Last minute ticket available information can be availableto the customers in need ,and the miss practice can bealso eliminated at the same time.
Conclusion
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Wikipedia
Indinarailways.gov.in Cris.org.in
Reference
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