GROUP DISUSSION

Forms of Group CommunicationGroup Discussion and Its PrinciplesGroup discussion strategiesGD as a Part of Selection ProcessOrganizational GDTips for success in GDMeeting: Purposes & PreparationMinutes of the MeetingGROUP COMMUNICATION1INTRODUCTIONAs against one-to-one communication and mass communication, group communication implies a many-to-many communication.

2Major forms of Group Communication are:MeetingSeminarSymposiumGroup DiscussionPanel DiscussionConference

3What is GD?

GD may refer to a communicative situation that allows its participants to express views and opinions to other participants.It is a group process.It is systematic.It is purposeful and goal oriented.GD is a systematic and purposeful interactive oral process.GD is different from debate. in nature-approach-procedure

4Characteristics of GD Having a clear objective: The participants need to know the purpose of group discussion so that they can concentrate during the discussion and contribute to achieving the group goal. An effective GD typically begins with a purpose stated by the initiator.

Motivated Interaction: When there is a good level of motivation among the members, they learn to subordinate the personal interests to the group interest and the discussions are more fruitful.

5Logical Presentation: Participants decide how they will organise the presentation of individual views, how an exchange of the views will take place, and how they will reach a group consensus. If the mode of interaction is not decided, few of the members in the group may dominate the discussion and thus will make the entire process meaningless.

6Cordial Atmosphere: Development of a cooperative, friendly, and cordial atmosphere avoid the confrontation between the group members.

Effective Communication Skills: The success of a GD depends on an effective use of communication techniques. Like any other oral communication, clear pronunciation, simple language, right pitch are the pre-requisites of a GD. Non-verbal communication has to be paid attention to since means like body language convey a lot in any communication.

7

Participation by all candidates: When all the members participate, the GD becomes effective. Members need to encourage each other in the GD.

Leadership Skills: Qualities like initiation, logical presentation, encouraging all the group members to participate, summarizing the discussion reflect the leadership qualities.

8GROUP DISCUSSION STRATEGIES

Getting the GD startedContributing systematicallyCreating a Friendly Cooperative AtmospherePromoting ParticipationHandling ConflictEffective Closure9

Getting the GD started

No elected or formal leader in GDAnyone can take initiative and show leadership skillsOpening lines should be assertive.

10Contributing SystematicallyThe success of a GD depends on systematic contribution by each member of the group.The contributions must reflect the depth understanding and knowledge of the subject as well as participants ability to analyse it.Each participant must see the topic from his/her perspective so that his/her background give it a new interpretation.

11Creating a Friendly AtmosphereCreative an atmosphere conducive to positive discussion is the responsibility of each member of the group.Although a GD is a serious and formal occasion, there is no need to make it too serious and boring.It is desirable to make it an enjoyable experience for all.

12Promoting Optimal ParticipationNo one should monopolise the discussion.No one should all the talking because the purpose of GD is to exchange views and not to listen to just one person.No one should stray from the topic.Talkative members should be controlled.Reticent members should be encouraged.

13Handling ConflictDo not get entangled into web of words and land into argument.Maintain a friendly attitude.Avoid conflicts between persons and NOT between the ideas.Clarify conflicting statements given by group members so that they do not lead to personal differences.14

Effective Closure

In the absence of a designated leader, the group is likely to continue until the examiner announces that the time is over.If conclusion is not unanimous then it should be at least positive. Dont suggest/speak once the closure has been announced.15GROUP INTERACTION STRATEGIESExchanging opinionsAsking for opinions, giving opinions, supporting opinions, balancing points of view, agreeing, and disagreeing

Exchanging suggestions & proposalsRequesting and making suggestions, accepting and rejecting suggestions16ORGANIZATIONAL GROUP DISCUSSIONIn organisation, GDs are mainly used for group decision making.Members of the interacting group take the responsibility of explaining their ideas.Following techniques are used for organisational GD:BrainstormingNominal Group TechniqueDelphi Technique17BrainstormingIt is a method for generating a variety of ideas and perspectives. It is as uncritical as possible because criticism inhibits the free flow of ideas.The more diverse the group, the more likely it is to generate unexpected insights and ideas.

18Nominal Group TechniqueThis technique restricts discussion during the decision making process and hence it is termed nominal group.All group members are physically present but they operate independently.All the members record their ideas separately and the decision begins.The final decision is determined by the idea with the highest aggregate ranking.

19Delphi TechniqueIt is a more complex and time-consuming alternative in group discussion making.It is similar to the nominal group technique except that it does not require the physical presence of the group members.The problem is identified and the members are asked to provide the potential solutions through questionnaires.The results are compiled at a central location and reproduced. 20GROUP DISCUSSION AS PART OF A SELECTION PROCESSThis process is used as a tool for judging the personality of candidates, their communication skills, knowledge, leadership, and their ability to work as a team.The four major components generally evaluated in GD are:KnowledgeCommunication skills Verbal/Non-verbal Team spiritLeadership skillsListening Skills

21Tips for Success in a GDBe thorough with current issues.Always enter the room with a piece of paper and a pen.Listen to the topic carefully.Jot down as many ideas as possible in the first few minutes.Try to dissect the topic and explore the underlying causes or consequences.Organise the ideas before speaking.

22Speaking first is a high-risk, high-return strategy. Hence, speak first only if there is something sensible and substantial to say.Try to contribute meaningfully and significantly every time you speak. Do not speak just for the sake of saying something.Identify supporters and opponents and allow the supporters to augment your ideas.Keep track of time and share time fairly.23Maintain eye contact while speaking and listening.Do not indulge in parallel conversations.Use tact and wit. If you must use humour, do so judiciously so as not to hurt others or deviate from the topic.Display a spirit of cooperation.If things get chaotic, take the initiative to restore order by providing a fresh direction to the discussion.

24QUERIES???25