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GROUPE EUROTUNNEL SE e-guide for shareholders

GROUPE EUROTUNNEL SE e-guide for shareholders · Groupe Eurotunnel SE is a European company listed on . ... You can hold GET ordinary shares in: ... Advantages • Automatic

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GROUPE EUROTUNNEL SEe-guide for shareholders

STOCK MARKET INFORMATION

PROFILE

08.

02.

EMPLOYEE SHAREHOLDING17.

INFORMATION AND PUBLICATIONS20.

SHAREHOLDING

KEY FIGURES

09.

04.

2017 FINANCIAL CALENDAR13.

DIVIDEND18.

CONTACTS23.

BEING A SHAREHOLDER

GOVERNANCE

10.

06.

GENERAL MEETING - GENERAL INFORMATION

GENERAL MEETING - VIA INTERNET

14

16

AWARDS AND PRIZES19.

# C

ON

TEN

TS

FOR A MORE COMPLETE DESCRIPTIONOF THE GROUP’S ACTIVITIES AND FINANCIAL DATA,PLEASE REFER TO THE GROUPEEUROTUNNEL SE 2016 REGISTRATIONDOCUMENT AVAILABLE ATWWW.EUROTUNNELGROUP.COM

TOGETHER, LET’S REDUCEPAPER AND INK CONSUMPTIONAND POSTAGE COST!WWW.EUROTUNNELGROUP.COM

STRATEGY AND OBJECTIVES05.

The Eurotunnel Group operates the cross-Channel Fixed Link, which is the fastest, safest and most environmentally friendly way of crossing the Short Straits. This rolling motorway, the busiest in the world, sees 25% of the trade between the UK and continental Europe pass through it. Traffic records have been broken month after month by the Eurotunnel Passenger and Truck Shuttles, both before and after the Brexit vote, thus confirming the vital role of this high-speed link, which also welcomes high-speed passenger trains and rail freight trains.

A vital connection, the Fixed Link will also contribute to securing the energy supply for the UK and France with the 1,000 MW electrical interconnector under construction in the Tunnel by ElecLink, a wholly-owned subsidiary of the Group and a promising driver for growth.

With Europorte, the Group is positioned as the leading private rail freight operator in France. The Group also leverages its know-how in railway training (CIFFCO), whilst continuing its mission as a land developer, as entrusted by the British and French governments more than 20 years ago.

Creating value for the future and with social responsibility at the heart of its strategy, the Group holds the Channel Tunnel Concession until 2086. The outlook for the development of its business benefits from very long-term visibility under normal operating conditions, particularly in terms of recurring cash flow.

Groupe Eurotunnel SE is a European company listed on Euronext Paris (Compartment A) and Euronext London.

In 2016, the Group once again demonstrated its ability to deliver on its commitments and to make progress. The Group remains very confident in the robustness of the Fixed Link economic model. The Tunnel increasingly confirms its place as the pre-eminent element in trade between the United Kingdom and continental Europe.

• EBITDA: €530 M• Dividend: €0.30 per share

2017 2018• EBITDA: €560 M• Dividend: €0.35 per share

FIND COMPLETE INFORMATION ABOUT THE STRATEGY AND OBJECTIVES OF THE GROUP IN THE ANNUAL REVIEW

Operational efficiency, continued growth in EBITDA and a strong and healthy financial position: the Group has room to manoeuvre, which enables it to innovate and invest, both within the Channel Tunnel Concession and beyond, with enhanced momentum and profitable growth.

INVEST & INNOVATE FOR A SECURE FUTURE

OBJECTIVES(at an exchange rate of £1=€1.175 and on the basis of the existing scope)

6

Governance of the Eurotunnel Group is undertaken by an expert Board of Directors, which is independent and diversified in its composition, ensuring effective oversight and steering in partnership with all Group stakeholders.

GOVERNANCE

The strong synergy within the Board of Directors is driven by the diversity of its members (nationalities, skills, etc.), the gender parity and the way they complement one another. The Board as a whole reflects the binational character of the business as well as the diversity of the communities within which the Eurotunnel Group operates.In 2016, as part of its reflections on the Board’s composition, specifically the introduction of younger members and ensuring that gender equality is achieved, the Nomination and Remuneration Committee decided to appoint a new director whose impeccable knowledge of the digital and telecommunications sector will

enhance the Board’s skills in this area.The Board of Directors, which determines the Group’s strategy and oversees its implementation, is composed of 11 members and organised into 5 committees with complementary expertise:• An Audit Committee, composed of 3 members, which met 5 times in 2016;• A Nomination and Remuneration Committee, composed of 3 members, which met 6 times in 2016;• A Safety and Security Committee composed of 3 members, which met 4 times in 2016;• A Strategy and Sustainable Development Committee, composed of 4 members;• An Ethics and Governance

Committee, which met twice in 2016, comprises all the chairpersons of the other Board committees and reflects the commitment of the Group at the highest level to place ethics and compliance at the heart of its corporate concerns.

At the end of 2016, the Board decided to establish an Energy Committee.

According to the strategic orientations given to the activity of the Group by the Board of Directors, the Executive Committee coordinates the various programmes and activities of the Group and implements strategic and operational decisions.

BOARDOF DIRECTORSOF GROUPEEUROTUNNEL SE

Jacques GOUNONChairman and Chief Executive Officer Chairman of the Ethics andGovernance CommitteeCorinne BACHIndependent directorPhilippe CAMUDirectorPatricia HEWITTIndependent directorChairwoman of the Energy Committee Peter LEVENEIndependent directorColette LEWINERIndependent directorChairwoman of the Audit Committee

Colette NEUVILLEIndependent directorChairwoman of the Nomination and Remuneration CommitteePerrette REYIndependent directorJean-Pierre TROTIGNONIndependent directorChairman of the Safetyand Security CommitteePhilippe VASSEURIndependent directorTim YEOIndependent directorChairman of the Strategy and Sustainable Development Committee

7

The Board of Directors of the Eurotunnel Group was composed, at 31 December 2016, of 11 members, including 9 independent members in accordance with the criteria set out in the Afep/Medef Code.

EXECUTIVECOMMITTEEOF GROUPEEUROTUNNEL SE

Jacques GounonChairman and Chief Executive OfficerFrançois GautheyDeputy Chief Executive OfficerMichel BoudoussierChief Operating Officer – ConcessionPhilippe de LaguneChief Operating Officer – Safetyand Ethics

Pascal SainsonChief Operating Officer – EuroporteChairman of Europorte SAS Patrick EtienneSafety, Sustainable Developmentand Business Services DirectorChairman of Euro Immo GETJo WillacyCommercial Director – Concession

GOVERNANCE

8

STOCK MARKET INFORMATION

# GET SHAREYou need to hold just one share to become a shareholder and have access to all the rights granted by law and by the company’s bylaws to shareholders holding GET shares FR0010533075.

Evaluated for its performance in the environmental, social and governance areas by several non-financial rating agencies, the Group qualified for listing on benchmark SRI indices in 2016: FTSE4Good, Low Carbon 100 Europe, the Dow Jones STOXX Global ESG Leaders, in particular EURO STOXX Sustainability and STOXX Europe Sustainability. The Group also ranks in the top 20 of the Gaïa-Index, the SRI index for mid-cap stock securities developed by IDMidCaps, Ethifinance, MiddleNext and SFAF, thus impriving its overall score by 35% since 2012.

Socially Responsible Investment (SRI)

550 MILLION NUMBER OF SHARES (AT 20/05/2017)

220,000

NUMBER OF SHAREHOLDERS(estimated)

MORE INFORMATION ON THE GET SHARE PRICE AND ON THE LATEST ANALYSTS REPORTS

Stock marketsEuronextTM Paris (Eurolist compartment A*) UK Listing Authority in London (as standard)

* Compartment A corresponds to market capitalisation higher than €1billion.

Trading platformsEuronextTM Paris EuronextTM London

Code

ISIN: FR0010533075The ISIN code (International Securities Identification Number) is the international identifier of financial securities

Ticker: GETUse this acronym to access the stock quotation in the financial press or on websites

Nominal value€0.40

Main indicesCAC Next 20; SBF 120; FTSE All-World; FTSE Medium Cap; DJ Stoxx 600; Next 150; MSCI World Index; MSCI Europe; FTSE4Good; Low Carbon 100 Europe

Eligible for PEA (French share savings plan), PEA-PME approach for ETI quoted on Euronext and SRD (Deferred Settlement Service)

9

SHAREHOLDING

# CAPITAL BREAKDOWN*

AVERAGE HOLDINGSTEADILY INCREASING

7,257 GET SHARES(FOR HOLDERS OF MORE THAN 1,000 SHARES)

MARKET CAPITALISATION (at 22/04/2017)

A high-quality and stable shareholding, a balanced distribution

Shareholders % of capital

Aero

The Capital Group Companies

15.48%

5.81%

InvestorsAt 28 February 2017, on the basis of the threshold declarations to the French Stock Exchange, two shareholders held more than 5% of the share capital:

* Source: based on the January 2017 bearer identification analysis (TPI) covering holders of 1,000 or more shares, on the registers of Société Générale Securities Services and Computershare.

€5.8 BILLION

10

You can hold GET ordinary shares in:• registered form, or• bearer form.In the UK, you may hold Crest Depository Interest (CDI).

Registered sharesThere are two ways in which shareholders may hold registered shares:

Directly registered shares (or pure registered form)If your shares are directly registered, these shares are registered with Groupe Eurotunnel SE and held in an account in your name with Société Générale Securities Services who manages the shares on the Company’s behalf.Advantages• Automatic mailing of general documentation relating to general meetings and simplified procedures for

attending the meetings,• Facility of voting online before the general meeting,• No custodial fees,• Option to benefit from the single travel privilege scheme for crossing onboard Le Shuttle, for which you

can find all information on the Travel privileges page.DisadvantagesIn France, it is possible to transfer shares held in a PEA share savings plan to directly registered shares, although some practical difficulties may arise: the legal system governing the PEA plan ensures that shares remain in the PEA whilst classified as directly registered. It means that some financial institutions reject them, impose specific provisions or invoice additional management fees which diminishes one of the main benefits of holding directly registered shares compared to indirectly registered shares. A shareholder with directly registered shares in more than one company will receive one annual statement (tax declaration, dividend payment statement) for each company, which can complicate somewhat the managment of his/her portfolio.

Indirectly registered (or administered) sharesIf your shares are indirectly registered, these shares are registered with the Eurotunnel Group but your account is held by your financial intermediary, who remains your contact for all routine portfolio transactions. You hold only one account for all shares you hold.

Bearer sharesBearer shares are held in a share account with a financial intermediary of your choice (bank, broker...). Your shares are not registered in your name, so Groupe Eurotunnel SE does not know that you are a shareholder.

Crest Depository interest (CDIs)A CDI is a UK security that represents a foreign stock traded in the UK. Shares of UK companies may be admitted directly in the CREST electronic settlement system whereas companies incorporated in other jurisdictions (like France) must appoint a depositary to hold their shares on trust and issue shareholders with depository interest representing such underlying overseas shares which can be settled in the UK. Via CREST Computershare Company Nominee Services acts as Euroclear UK & Ireland participant in the management of CDIs. They also act as a corporate nominee for the Group’s UK CDI holders.

BEING A SHAREHOLDER

# FORM OF SHARES

MORE INFORMATION ON SHAREHOLDING METHODS ON MY SHAREHOLDER AREA

11

BEING A SHAREHOLDER

# FORMS OF ORDINARY SHARES: CHARACTERISTICSjRegistered shares Bearer shares CDI

Account holder

Société Générale Securities Services

Your financial intermediary

Your financial intermediary

Computershare Investor Services Plc

Custody feeFree of charge Vary according to your financial

intermediary Free of charge

Market ordersTo be sent to Société Générale Securities Services

To be sent to your financial intermediary

To be sent to Computershare Investor Services

Tax return

Société Générale Securities Services will send you a tax summary (IFU) setting out all your transactions concerning GET shares

Your bank or broker will send you a tax summary (IFU) that includes all movements on your share account

Computershare Investor Services will send you a holding statement which provides transactional details for your holding

Notices ofGeneral Meetings

Sent to you directly by post or by email if you have opted for the e-convening

You need to ask your bank/broker to send you Notices of Meeting

Sent to you directly

To participate in Annual General Meetings

You need to show an admittance card from Société Générale Securities Services. Spontaneous participation on presentation of proof of identity

You need to show an admittance card or the participation certificate delivered by your financial intermediary

Contact Computershare Investor Services by returning the form of proxy indicating that you want to attend the Meeting. Attendance on presentation of proof of identity

Dividend Paid by Société Générale Securities Services

Paid by your financial intermediary

Paid by Computershare Investor Services

Registration in a share savings plan

Holding shares in pure registered form is not an optimised solution if you wish to hold your shares in a French securities based savings plan, due to the administrative procedures governing these plans.

Management fees may be more important than for bearer shares. Not applicable

IndirectlyIndirectly

12

BEING A SHAREHOLDER

# MANAGE YOUR STOCK EXCHANGE ORDERSGroupe Eurotunnel SE has appointed Société Générale Securities Services to manage its shares register and the general securities services for registered shareholders. Bearer shareholders must contact directly their financial intermediary that manages their share accounts. CDI holders should refer to page 23.

Calendar of the Paris Stock Exchange closing days in 2017

Friday 14 April Good Friday

Monday 17 April Easter Monday

Monday 1st May Labour-Day

Monday 25 December Christmas Day

Tuesday 26 December Boxing Day

Stock market ordersOrder Execution method

Limited price order

• Specifies the maximum price for a buy order or the minimum price for a sell order

• Not executed if the specified limit is not reached

Best limit order

• No specific price limit

• Executed at the best buy or sell price available when the order reaches the market

Market order

• No specific price limit

• Executed in whole as a priority at the opening price following its arrival in the trading system

Stop order

• Stop loss orders executed when the price reaches a certain limit

• Stop limit orders executed at the best price after the stop limit has been reached

Registered shareholders• On the internet: go to the secure website

www.sharinbox.societegenerale.com and log in with the access and password received from Société Générale Securities Services.

• By post: Société Générale Securities Services 32 rue du champ de tir CS 30812 44308 Nantes Cedex 3 - France

• By fax: +33 2 51 85 53 42 to send your market orders.

• By phone to Nomilia Customer Relationship Centre: +33 2 51 85 67 89, Monday to Friday, 8:30am to 6pm French time (no surcharge for call, price depending on your operator contract and country you are calling from).

Bearer shareholdersWe advise you to: • Send your stock exchange orders to

your financial intermediary.• Make your own transactions if you

hold an online securities account.

• The share name / ISIN• Type of transaction: buy or sell• Number of shares• Period of validity of the order• Order type (see table above).

Cash markets are close on Saturdays and Sundays

Filling out an orderYou must clearly fill out your order with the following information:

13

2017 FINANCIAL CALENDAR

THE DATE OF THE GENERAL MEETING AS WELL AS THE KEY FINANCIAL DATES ARE AVAILABLE ONLINE ON THE FINANCIAL CALENDAR PAGE.

Event Date in 2017

Revenue and traffic figures for 2016 24 January

2016 annual results 1st March

Revenue and traffic figures for the 1st quarter of 2017 20 April

General Meeting 27 April

Last execution day for buy orders on shares eligible for the dividend 23 May

Ex-dividend date 24 May

Dividend payment date 26 May

Results for the 1st half of 2017 25 July

Revenue and traffic figures for the 3rd quarter of 2017 19 October

14

Held at least once a year, a shareholders’ General Meeting may be ordinary, extraordinary or both ordinary and extraordinary (combined).

Ordinary General MeetingThe ordinary general meeting is held once a year within six months of the end of the financial year. The meeting tables all decisions not requiring an extraordinary general meeting, i.e. any decision that does not call for changing the company’s bylaws. The ordinary general meeting is to approve the financial statements for the past year, resolve upon the distribution of dividends and/or approve the appointment or replacement of members of the company’s corporate management structures and the Board of Directors.

Extraordinary General MeetingAn extraodrinary general meeting may be convened at any time. It is the only meeting authorised to make changes to the provisions of the company’s bylaws: business object, name, authorised share capital (increase, decrease, merger, etc), type of corporate management structure.

Combined General MeetingA meeting of this type enables decisions to be taken whether they fall within the remit of an ordinary general meeting or an extraordinary general meeting. It avoids having to hold two consecutive meetings: both take place on the same date and are convened using the same notice.

QuorumThe validity of the general meetings depends on the presence (or representation) of shareholders owning a minimum number of shares, the quorum, which varies according to the nature of the general meeting: for an extraordinary meeting, one-quarter or 25% and for an ordinary general meeting, one-fifth or 20% of the shares with voting rights on the first notice.

Majority votingResolutions are voted by simple majority (50%) of voting rights for an ordinary meeting. For an extraordinary meeting, a two-thirds majority (66.66%) of the votes cast, so that abstention, blank or null and void votes do not count as a vote against; abstentions and blank or null and void votes are excluded from the counting of the votes cast.

THE DATE OF THE ANNUAL GENERAL MEETING AS WELL AS THE KEY FINANCIAL DATES ARE AVAILABLE ONLINE ON THE FINANCIAL CALENDAR PAGE.

GENERAL MEETING

# GENERAL INFORMATION

15

GENERAL MEETING

How to take part in the meeting? The single proxy and voting form for the European company takes into account the possibility of abstention as such. If you vote by post, it is essential to tick the box of your choice for each resolution: Yes (For) / No (Against) / Abstention.

Obtain a Notice of Meeting

How to be informed? The Group informs its shareholders of the General Meetings date, place and content by publishing:

• a preliminary Notice of Meeting in the French Gazette (Bulletin des annonces légales obligatoires) as well as in a newspaper authorised to receive legal notices at least 35 days prior to the General Meeting;

• a Notice of Meeting in the French Gazette and in a newspaper authorised to receive legal notices at least 15 days prior to the General Meeting;

• Key documentation relating to the General Meeting is available at www.eurotunnelgroup.com.

How to vote?

Shareholders can exercice their voting rights by:

• voting by post;

• giving proxy to the Chairman;

• giving proxy to a third party;

• voting in person at the General Meeting by requesting an admission card;

• e-voting on the internet.

Request an admission cardTo attend the meeting in person, it is essential to obtain in advance an admission card.• If you hold directly registered shares, you must complete the proxy form by ticking that you wish

to attend the general meeting and return it to Société Générale Securities Services or subscribe to receive it online on Société Générale Securities Services at www.sharinbox.societegenerale.com.

• If you are a bearer shareholder, you must complete the proxy form by ticking that you wish to attend the general meeting and return it to your financial intermediary who will forward the form together with the participation certificate to Société Générale Securities Services.

• If you hold CDIs, the Group will allow CDI holders who have submitted a voting instruction to attend and speak at the meeting. In order to do so, you must request an admission card from Computershare by ticking the appropriate box on the Form of Instruction.

• If you hold registered shares, you do not need to do anything. You will receive the Notice of Meeting and the voting form either directly at your home address or by email if you have opted for the e-convening on the Société Générale website. The Notice of Meeting is also available online at www.eurotunnelgroup.com

• If you hold shares in bearer form, you must ask your financial intermediary to send you the Notice of Meeting and the voting form.

• If you hold CDIs, you do not need to do anything. You will receive, directly at your home address or by email all relevant documents.

The shareholders’ general meeting is a unique opportunity to be involved in the major decisions of the Group by voting on resolutions.

16

GENERAL MEETING

If they wish, shareholders can ask for the Notice of Meeting to be sent to them by email, may vote online via the Société Générale Securities Services (SGSS) Sharinbox website and watch the webcast of the General Meeting.

opt for e-noticeIf you are a directly registered shareholder, you may subscribe to the e-notice, in order to receive by email the Notice of Meeting and relevant documents. To do so, you have to log the www.sharinbox.societegenerale.com website and tick the box for E-notices to the General Meeting within the E-services section of the personal information menu.

ALL DOCUMENTS RELATING TO THE GENERAL MEETING, INCLUDING THE NOTICE OF MEETING, ARE AVAILABLE ONLINE AT WWW.EUROTUNNELGROUP.COM.

You can watch the video of the presentation made by Jacques Gounon, Chairman and Chief Executive Officer of the Eurotunnel Group at the General Meeting, in both English and French versions. The deferred webcast is available the next day after the Meeting on the 2017 General Meeting page of the Group’s website.

Webcast of the General Meeting in a click

choose e-voting• If you hold your shares in directly registered form, you can log in to the secure site

www.sharinbox.societegenerale.com using your access code and password sent to you in the post by Société Générale Securities Services. In the Transactions section, then General Meetings, select the Meeting. You will then be directed to the secure Voxaly voting platform. Follow the instructions and vote Yes (For) / No (Against) / Absention for each resolution.

• If you hold your shares in bearer form, please contact your financial intermediary to request an e-voting access that will be forwarded to Société Générale Securities Services with a participation certificate. You will then receive your access codes to the secure voting platform Voxaly (accessible from the Sharinbox website). Log in to the website and follow the instructions in the General Meetings section.

@ E-voting: a fast, simple, secure and economic solution to take part in the key decisions of the Group!

Opting for the e-notice is choosing a simple, quicker, secured and environmentally-friendly means of notice!

# VIA INTERNET

17

EMPLOYEE SHAREHOLDING

The employees of the Group benefit from free ordinary shares schemes granted within the share buyback programme, so that employees can share in the Group’s performance and align their interests with those of shareholders.

How to obtain the notice of meeting for the General MeetingThe employee shareholders will receive the notice of meeting to the general meeting. Otherwise, they can request BNP Paribas Securities Services to send the documentation.

UK employees holding their shares with Capita Asset Services will receive electronic notice of the meeting when the documents are issued in the Capita portal website.

How to take part in the General MeetingUK employee shareholders holding their shares with Capita Asset Services can participate in the General Meeting by either:

• E-voting through logging on to the Capita Asset Services portal website; or

• Completing a postal voting form sent to them by Capita Asset Services.

CONTACT FOR UK EMPLOYEE SHAREHOLDERS ONLY https://www.capitashareportal.com and select Groupe Eurotunnel [email protected]

MORE INFORMATION ON THE SHAREHOLDERS AND INVESTORS PAGE OF THE EUROTUNNEL GROUP’S WEBSITE.

Capita Asset Services, Share plans34 Beckenham RoadBeckenhamKentBR3 4TU

0371 664 0330 Calls are charged at the standard geographic rate and will vary by provider.

18

DIVIDENDThe dividend is the portion of the Group’s net profit that is distributed to shareholders. Its amount is proposed by the Board of Directors and must be approved by shareholders at the General Meeting.

The Group has been pursuing a sustainable dividend policy: in 2017, the dividend for the 2016 financial year has increased for the 8th consecutive year. It amounts to €0.26 per ordinary share, an 18% increase compared to the previous year.

To be sure of receiving the dividend on a share, it is important to distinguish between the ex-dividend date and the date of payment of the Company:

Ex-dividend date: to qualify for the dividend, the shareholder must hold the shares at the closure of the markets on the eve of the ex-dividend date.

Date of payment: it is the day on which the amount of the dividend is credited to the account or to the PEA (share savings plan). The period between the ex-dividend date and the date of payment is variable each year.

What steps should I take to receive the dividend?

You don’t have to do anything.

• If you hold directly registered shares or CDIs, the dividend is credited directly into your bank account by the Group (through Société Générale Securities Services or Computershare Investor Services). If necessary, you should contact Société Générale Securities Services or Computershare Investor Services to let them have your up to date bank details.

• If you hold indirectly registered (administered) or bearer shares, the Group (through Société Générale Securities Services) distributes the dividend to your bank who will then credit your account.

Calendar of the 2016 dividend paid in 2017

23 MayLast execution day for buy orderson shares eligible for the dividend

24 MayEx-dividend date.

The opening price on this day falls by the amount of the dividend

26 MayDividend payment

dividend per share

19

Relations investisseurs

AWARDS AND PRIZES

MORE INFORMATION ON THE PERFORMANCES PAGE OF THE GROUP’S WEBSITE

In December 2016, the Group was awarded 3rd prize “all categories” just behind two CAC 40 companies, at the 9th edition of the Trophy for Best Investor Relations which rewards the companies listed on Euronext for the quality of their financial communications practices. This prize was awarded to the Group’s Investor Relations team based on the results of an independent survey of French and international financial analysts and investors.

corporate governance In September 2015 at the Corporate Governance Awards organised by the financial trade journal AGEFI, our company won the top prize for its dynamic corporate governance for the quality of the implementation of best practices in corporate governance. A dynamic momemtum that the Group intends to pursue.

Shareholder relationsIn December 2015, your Group was awarded three prizes by the French economic and financial magazine Le Revenu rewarding the best shareholder relations in the SBF 120 listed companies: • Grand gold award for the best shareholder relations;• Gold award for the best digital communications;• Silver award for the best shareholder general meeting.These awards underline the quality of service and the continuous improvements made on a daily basis to the corporate and financial communications of the Group.

The Group has received numerous awards, both for its best practices in governance and for the quality of its communications towards shareholders and investors.

On the 1st row, 3rd from the left: Jean-Baptiste Roussille,

co-Director of theGroup’s Investor Relations

20

The Eurotunnel Group provides its shareholders with regular information about the Group’s activity and any event that may influence the share price.

INFORMATION AND PUBLICATIONS

# BE INFORMED

Around 10 editions of

Letter to shareholders

www.eurotunnelgroup.com

MY shareholder area

the Group’s newsletter for shareholders which enables to report on the progress of the Group, its activity and financial performance, and provides practical information to shareholders.

Letter to shareholders

The Group’s website

It is available on the Letter to shareholders page of the Group’s website.

21

CONTACTS WITH FINANCIAL ANALYSTS AND INVESTORS IN 2016

Around 700

47

CONTACTS WITH INDIVIDUAL SHAREHOLDERS (TELEPHONE, EMAIL, POSTAL MAIL...)

More than 4,000

INFORMATION AND PUBLICATIONS

Launched in November 2016, the Eurotunnel Group Shareholders mobile app enables our shareholders and investors to follow all the Group’s latest news in real timeand gives them easy access to essential information when on the move.This new tool complements the information already available and forms part of the Group’s strategy to develop digital and innovative solutions as key elementsof the business activities.Easy-to-use, it is available in English and French on all mobile devices. Simply download it from the Google Play Store to your Android phone or tablet and from the App Store to your iPhone or iPad to stay connected anywhere at any time.

the new eurotunnel group shareholders mobile app

EMAIL ALERTS informing almost 20,000 subscribers of the publication of a press release, the broadcast of an interview or a video about the Group. To receive the latest news of the Group, including the shareholders’ newsletter, press releases and events to come, complete online the Email alert form.

Follow the Eurotunnel Group on Twitter by subscribing at @GroupEurotunnel

22

INFORMATION AND PUBLICATIONS

ALL DOCUMENTS PUBLISHED ARE AVAILABLE ONLINE ON THE WWW.EUROTUNNELGROUP.COM WEBSITE OF THE GROUP AND ACCESSIBLE TO BLIND AND VISUALLY IMPAIRED PERSONS

The Corporate Social Responsibility (CSR) report highlights the Group’s social, corporate, ethical and environmental issues (detailed in the Registration Document). It is available in interactive and PDF versions on the Corporate Social Responsibility reports page of the Group’s website.

The Essential Eurotunnel brochure presents a summary description of the Company, its history, fundamentals, activity, commitments and key figures. More information on the Essential Eurotunnel page

The Essential Eurotunnel

Each year, the Group publishes a Registration Document filed with the French Autorité des Marchés Financiers (AMF).It presents full legal, business, accounting and non financial information on the company and includes the audited financial statements. The Registration Document is available online in PDF format on the Registration Documents page.

Registration Document

Corporate Social Responsibility report

The annual review report presents the activity of the Group in an illustrated format. It describes the key facts and figures of the past year and also highlights future challenges and outlook. Annual reviews are available in interactives and PDF format on the Annual reviews page and home page of the Group’s website at www.eurotunnelgroup.com.

Annual review report

23

CONTACTS

# A DEDICATED TEAM

SHAREHOLDER RELATIONS CENTRE - EUROTUNNEL GROUP

Computershare Investor Services PLC (CDI)

Société Générale Securities Services (Registrar)

[email protected]

Eurotunnel Group Shareholder Relations CentrePO Box 302- Folkestone Kent - CT19 4QZ - United Kingdom

Tel: 0845 600 6634 (Local rate call from the UK) Monday to Friday, 8a.m. to 11a.m. and 1:30p.m. to 4p.m. (UK time)

To access and manage your CDI account online, please log on to http://www.investorcentre.co.uk using the user details provided to you by Computershare Investor Services.

[email protected]: 0370 703 0039 Fax: 0370 703 6119

The Pavilions Bridgwater Road Bristol BS99 6ZZUnited Kingdom

Société Générale Securities ServicesSGSS/SBO/CIS/ISS32 rue du champ de tir CS 3081244308 Nantes Cedex 3France

Nomilia Customer Relationship Centre: Telephone line:+33 (0)2 51 85 67 89 (phone number without tax surcharge invoicing depending on your operator contract and the country from which you are calling) Fax: +33 (0)2 51 85 53 42 to send your market orders +33 (0)2 51 85 62 15 for any other information

To access and manage your registered securities account online, please log on to sharinbox.societegenerale.com using the user details provided to you by Société Générale Securities Services.

GROUPE EUROTUNNEL SEEuropean Company with a capital of €220,000,009.70483 385 142 R.C.S. ParisLEI: 9695007ZEQ7M0OE74G823, rue de la Boétie75008 Paris - Francewww.eurotunnelgroup.com