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Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
Enabling people earn a
better livelihood
Training Placement HR Consulting
Enabling people earn a better livelihood
Agenda
• Summary
• Benefits for the employer
• Benefits for the employee
• The process
• Types of training
• Who is GroupL?
Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
Summary
Training Placement HR Consulting
Enabling people earn a better livelihood
Summary
• Benefits for the employer– Shorter recruitment cycle for job-ready candidates– Improved employee quality of work by pre-boarding training
• Benefits for the employee– Remove influence of harmful forces in the overseas recruitment
process– Gain employable skills– Ready to take on work immediately upon arrival
• Types of training– Technical training on security services (NSI/ Abu Dhabi) and FM– Soft skills training for retail, hospitality and healthcare
• Who is GroupL– 42 year old company with roots in FM/ security– Workforce solutions provider with extensive training
expertise
Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
Benefits for the employer
Training Placement HR Consulting
Enabling people earn a better livelihood
Benefits for the employer
Shorter recruitment cycle• Post selection, candidates undergo appropriate
training• This training is conducted in the country of
recruitment while the candidate awaits visa• There is now no requirement of the candidate
being trained again upon arrival in the country of work
• Candidate arrives JOB-READY• Up to 50% cost saving as candidate is not
sitting in accommodation but being put to earn revenues faster
Training Placement HR Consulting
Enabling people earn a better livelihood
Benefits for the employer
Improved quality of work
• Majority of the workers come from developing nations with differing backgrounds, thereby creating gaps
• Sensitising the workers to these matters greatly enhances their confidence and intra-team interaction
• Skills gained through pre-boarding training result in higher output from the day of arrival – the candidates arrive JOB-READY leading to increased income
Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
Benefits for the employee
Training Placement HR Consulting
Enabling people earn a better livelihood
Benefits for the employee
Remove harmful elements
• Go direct to the catchment areas. Enlist support of – Religious organisations
– NGOs
– Educational institutions
• Build fail-safe mechanisms to prevent abuse of prospective workers
• Helpline available to address any recruitment related exploitation
Training Placement HR Consulting
Enabling people earn a better livelihood
Benefits for the employee
Gain employable skills
• Appreciate cultural differences between home country and country of work
• Understand local laws and expectations
• Gain a working knowledge of English and/ or Arabic
Ready to work immediately
• Technical skills acquired during training allow the worker to start contributing at work immediately
Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
The Process
Training Placement HR Consulting
Enabling people earn a better livelihood
The process
Demand for workers is
raised
Source potential
candidatesPre-screening
Interview by employer
Training of selected staff
VisasMobilisation to country of employment
Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
The Training Program
Training Placement HR Consulting
Enabling people earn a better livelihood
The Training Program
• Security – 6 day course
– Introduction to course, private security in the GCC
– Overview of MOL, MOI, regulatory bodies, the GCC
– Radio communication and traffic control
– Self defence
– Hazards, emergencies & crowd control
– Alarms & CCTV
– 1 hour written exam + 30 minute physical test
Training Placement HR Consulting
Enabling people earn a better livelihood
The Training Program
• Facility Management
– Housekeeping – 10 days
– Electrician – 8 days
– Plumber – 8 days
– AC Technician – 10 days
– HVAC Technician – 10 days
– Fire Technician – 9 days
– Emergency Response – 3 days
– First Aid – 1 day
Training Placement HR Consulting
Enabling people earn a better livelihood
The Training Program
• Soft-skills
– Grooming – 5 days
– Social graces – 1 day
– Communication – 4 days
– Grasp of basic English – 7 days
– Telephone skills – 1 day
– Customer care & complaint handling – 2 days
Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
Who is GroupL?
Training Placement HR Consulting
Enabling people earn a better livelihood
Who is GroupL?
• Founded on 1st September 1973 in Kolkata
• Started as a security guard company
• 18 offices in India + UAE + Nepal
• Headquartered in Kolkata, India
• Expanded into associated services, including training, housekeeping, facility management and HR services
• Employ over 10,000 staff
• Today, helps people earn a better livelihood through training
• More information available on: www.GroupL.in
Training Placement HR Consulting
Enabling people earn a better livelihood
Who is GroupL?
• In the UAE, GroupL is a ‘not-only-for-profit’, social enterprise focused on Ethical Recruitment
• Witnessed the exploitation of candidates during their recruitment into the security industry in the middle east
• GroupL FZE was set-up initially to protect potential security guards through training and awareness at the recruitment stage
• Today, GroupL FZE is rolling out its services to other industries like facility management, retail, hospitality, logistics and healthcare
• We now have a presence in South Asia, South East Asia and Africa
• More information available on: www.GroupL.ae
Training Placement HR Consulting
Enabling people earn a better livelihood
Who is GroupL?Mr AM Luthra
Chairman
Mr Kabir Luthra
Director – Overseas & Training
Training
Soft-skill Training Security Training
FM Training
Overseas Recruitment
South Asia South East Asia
Africa
Mr Angad Luthra
Director – India & FM
Training Placement HR Consulting
Enabling people earn a better livelihood
Some clients
Security FM Retail Others
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
• Associated with the UAE’s National Security Institute (NSI) to train security guards overseas
• Established security training centres in Kochi and Delhi, India to train guards as per NSI’s curriculum
• Run pilot projects in Ghana, Uganda and Nepal for training of security guards
• Entered into agreement with Kerala Labour Ministry for training of security guards in India
• Sourced, trained and deployed over 800 security guards to the UAE
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
• Established housekeeping training centres in India – Delhi, Bangalore and Kolkata
• Utilised existing infrastructure to conduct pre-screening and pre-deployment training for candidates
• Run soft-skills training courses for – Customer service staff in UAE
– Retail sales staff in India for employment in UAE
– Housekeepers in India for employment in UAE
Training Placement HR Consulting
Enabling people earn a better livelihood
GroupL FZE
Appendices
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
NSI representatives visiting our offices in India as part of their due diligenceNovember 2012
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
GroupL Trainers at NSI as part of the handholding processSeptember 2013
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Labour Minister, Government of Kerala, Shri Shibu Baby John at NSI December 2013
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Col Raja Somasundaram, Dty Managing Director, Spark Security Services, selecting candidates in Kochi
January 2014
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Batch 001 on completing their training at Kochi, Kerala
February 2014
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Training security guards for Spark Security (Abu Dhabi) in Accra, Ghana
June 2015
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Fire-training being imparted to security guards recruited by SkillForce (Abu Dhabi) in India
October 2015
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Retail staff placed at Gucci (India) post soft-skills training
July 2014
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Post soft-skills training, potential candidates for Rivoli Group undergo evaluation test
January 2015
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Technicians undergoing dexterity test for PowerBar (RAK) in Uganda
July 2015
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Housekeeping staff undergoing selection for Chicago Maint. & Const. post training in Uganda
August 2015
Training Placement HR Consulting
Enabling people earn a better livelihood
What have we done so far?
Retail staff selection for Al Tamy Group (Dubai) in India
November 2015
