GROUPS 2017 - · PDF fileGROUPS 2017 . ... inspiration ... The Gypsy Kings, internationally famous for their gypsy music,

GROUPS2017

www.arlestourisme.com

DETAILLED CONTENTSIntroduction - Contacts .............................................................................................................................. P3

Access .........................................................................................................................................................P4

Map ............................................................................................................................................................. P5

ARLES, with a guide

Themes ........................................................................................................................................................P6

Prices .......................................................................................................................................................... P7

ARLES, all year roundWinter .........................................................................................................................................................P8Summer .......................................................................................................................................................P9

ARLES, focusChristmas ..................................................................................................................................................P10Photography ..............................................................................................................................................P11

ARLES, differentlyExperiences and special moments .......................................................................................................... P12

ARLES, natureCamargue, Marais du Vigueirat ................................................................................................................ P14

ARLES, savory tastes ................................................................................................................................ P16

ARLES, for a night ..................................................................................................................................... P17

ARLES, inspiration .................................................................................................................................... P18

ARLES, evolution ...................................................................................................................................... P19

ARLES, gateway to the Camargue ............................................................................................................P20

ARLES and its region ................................................................................................................................ P21

ARLES, by twos, with a family, with friends

« Culture » instants .................................................................................................................................. P22

« Wide open nature » instants ............................................................................................................... P23

ARLES, Business .......................................................................................................................................P24

And more ! ................................................................................................................................................P26

General sales information ........................................................................................................................ P27

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INTRODUCTION Arles, a city in the South of France where life is easy, is situated 3 hours from Nice by car, 3 hours from Paris by TGV (high-speed train), 45 minutes from the Marseille-Provence airport and 40 minutes from the Avignon TGV station. Within a radius of 50 km Arles offers the cities of Avignon and Nîmes, and the Pont du Gard site.

Arles is listed as a UNESCO world heritage of humanity site for three reasons : its historic old city center and its Roman and Romanesque monuments, the pilgrimage route to Santiago de Compostela, a natural space of worldwide interest : the Camargue is listed as part of the world network of biosphere reserves.

Arles, an inspiring city which has revealed many artists : The dutch painter Vincent van Gogh, who lived in Arles for fifteen months. His stay in Arles corresponds to his most creative period.

Many places that he painted during his stay are still visible today. Pablo Picasso who, in 1971, two years before his death, decided to offer fifty-seven drawings to the city. This exceptional donation is

proof of his special attachment to Arles, based on his Andalusian passion for bullfighting and especially on the irresistible attraction of the “ghost” of Van Gogh.

Christian Lacroix, famous couturier, an Arles native, who spent his childhood in the corridors of the Réattu Museum, where he discovered the “Couturière’s Workshop” by Antoine Raspal.

The Gypsy Kings, internationally famous for their gypsy music, founded by Chico.

Artistic creation is especially important today. Yes, numerous new art galleries open every year.

The LUMA foundation project, to open in 2018, has called on famous personalities : Frank Gehry, Annabelle Selldorf and Bas Smets. The project will equip the city as a cultural center just as important as the largest cities in the world.

Arles, a human-sized city, provides : mostly charming hotels of which certain have been decorated by famous interior architects, diversified restaurants, including two which have received stars in the Michelin guidebook, a city center with unique shops to discover, museums exhibiting different facets of Arles : Roman times in the Arles archaeological museum, nature in the Camargue museum, Fine

Arts in the Réattu Museum, contemporary art at the Arles Vincent van Gogh Foundation, and the soon to reopen Museon Arlaten with its Provençal traditions.

The immense wealth of Arlesian heritage has allowed us to create this brochure, offering an infinity of possibilities to discover the city where past and future mix ; a true palette of offers for visitors with all the emotion, the authenticity, the experience, the permanent invitation that tourists expect...The commercial service of the Arles tourism office is at your service from Monday to Friday from 8:30 AM to 5:30 PM.

WHY CONTACT US ? You will have a single person to speak to, with local expertise concerning your destination and almost complete knowledge of the

territory : a specialist! From simple advise to the complete organization of your stay : our service is adapted to every request ! Rich and varied suggestions : guided tours with certified guide lecturers, half-days, days, weekends, longer stays, our exclusive offers ! Answers adapted to every type of clients : adults, school and other groups, individuals… ; and to every nationality!

Note : the prices quoted in this brochure have been determined on the base of 2017 rates when known. In other cases, the price re-ferences are those of 2016. The prices listed must thus be considered a minimum, and all our offers depend on the availability of our service providers.

RECEPTIVE SERVICES CONTACTSSophie [email protected]él : +33 (0) 4 90 49 37 50

Françoise [email protected]él : +33 (0) 4 90 18 32 65

CONTACTS GUIDE SERVICES CONTACT

Julie [email protected]él : +33 (0) 4 90 18 41 22

SERVICE DIRECTORAnne [email protected]él : +33 (0)4 90 18 41 26

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ACCESSBy car : • From Nice – Aix – Marseille – Montpellier via the A54/E80Exit 5 Arles center• From Avignon take N570 direction Arles

By train :• Arles station• Avignon TGV station(38 kms from Arles)• Nîmes station (33 kms from Arles)

By airplane :• Marseille Provence airport (78 kms from Arles)• Montpellier airport (78 kms from Arles)• Nîmes airport (24 kms from Arles)• Avignon airport (45 kms from Arles)

Arles - Paris : 3h50

Arles - Nice : 3h30

Arles - Toulouse : 4h00

Arles - Lyon : 3h00

Arles - Bordeaux : 1h05

Arles - Strasbourg : 1h25

Arles - Nantes : 1h15

Arles - Lille : 5h00

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ARLES, WITH A GUIDEThemes

ARLES, 2000 YEARS OF HISTORYFrom the Roman period until today, this visit will allow you to discover the monuments listed on the UNESCO world heritage of humanity list : the Roman theater, the amphitheater, St. Trophime’s cloisters

Length : 2h to 3h on footRates : 122 € (from Monday thru Saturday) / 183 € (Sunday) / 244 € (holidays)Number of participants : 40 persons maximum per guide (ac-companying adults and children included)Info + : Entrance tickets to the monuments must be bought se-parately

ARLES, THE ROMAN CITYIn 46 BC, after his victory over Marseilles, Julius Caesar thanked the Arlesians for their help by founding here a colony ruled by Roman law, and covering an immense territory. The city rapidly became rich and superb monuments were built : forum, temples, theater, amphitheater, circus, baths… Go back in time for a visit 100% Roman!


PROVENÇAL ROMANESQUE ARTDuring this true trip back in time, admire the gems of Provençal Romanesque architecture. Our guides will initiate you into the mysteries and special features of St. Trophime’s church and cloisters, the Alyscamps graveyard paths.


ARLES AND THE RENAISSANCEDuring the Renaissance, the city went through a prosperous period : noble families built or decorated their vast town houses, their mansions. Come and discover this outburst of creativity particularly inspired by Roman art!


IN THE FOOTSTEPS OF VAN GOGHPlunge into the history of the famous painter Vincent van Gogh, whose creativity was at its utmost during his stay in Arles between 1888 and 1889.

He painted here about 200 paintings, including some of his most famous : the night café, the Langlois bridge, starry night over the Rhone… This tour will take you in the artist’s footsteps to the places he loved, such as the Summer Garden on the Boulevard des Lices, the Place du Forum, the amphitheater, the Trinquetaille bridge… where his immortal and tormented presence can still be felt.

Length : 2h on footRates : 122 € (from Monday thru Saturday) / 183 € (Sunday) / 244 € (holidays)Number of participants : 40 persons maximum per guide (ac-companying adults and children included)Info + : The visit can last 3 hours if you include a visit to the Alyscamps, a cemetery where Van Gogh loved to stroll (en-trance ticket to be bought separately) or the Langlois bridge (bus transportation necessary).

ARLES « IN DETAIL » A Roman, medieval and Renaissance city, city of art, capital of the Camargue, Arles has received a legacy of an exceptionally well preserved architectural heritage.

You will be able to submerge yourself in the history of the city with this detailed visit to the heart of the protected sector.

Length : 4 hours on footRates : 152 € (from Monday thru Saturday) / 228 € (Sunday) / 304 € (holidays)Number of participants : 40 persons maximum per guide (ac-companying adults and children included)Info + : Entrance tickets to the monuments must be bought se-parately

ARLES + A MUSEUMProfoundly marked by the great historic periods, Arles has preserved impressive remains : its historic center but also its museums : the Arles archaeological museum (Musée Départemental Arles antique) recreating our Roman legacy, or the Réattu museum, Fine Arts museum containing the works of the painter Jacques Réattu and a collection of drawings by Picasso. You will discover the historic city center and one of these museums during this tour.

Length : 4h on footRates : 152 € (from Monday thru Saturday) / 228 € (Sunday) / 304 € (holidays)Number of participants : 40 persons maximum per guide (ac-companying adults and children included)Info + : Entrance tickets to the monuments must be bought se-parately

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Night tours : after 9 :00 PM an extra charge of 100% will be appliedBilingual tours : an extra charge of 25% will be applied

LANGUAGES AVAILABLE : French, English, German, Italian, Spanish, Dutch, Swedish, Danish, Norwegian and Portuguese.

GENERAL CONDITIONS :Prices mentioned do not include entrance fees for city monuments and museums.

One guide cannot take charge of more than 40 persons maximum; for a larger group a second guide must be hired.

Recording guides’ comments is strictly forbidden.

If the tour is cancelled within a delay of 48 hours, or if the group does not show (1 h after scheduled time), the total bill must be paid.

Day services start at 9 AM and end at 6 PM, each additional hour will be billed 40 € per hour and per guide (extra charge on Sundays and holidays).

Extra charge of 15 € per guide and per day if the guide’s noon meal is not provided by the group.

Beginning and/or end of guide service : all the above rates are based on a service beginning and ending at the Arles Tourism Office. If this is not the case, an extra fee will be charged for the guide’s transportation (45€ minimum, rates on request).

IMPORTANTIf your group is staying in or around Arles, our guides can accompany you for all of your daily excursions (Arles, Camargue, Alpilles, Pro-vence…).

*Lectures : At any time of the day, after lunch or dinner, with tea, or at the end of your tour, let our guide-lecturers tell you about special moments in the history of Arles!Complete catalog of themes available on request : the town houses of Arles, children in Roman times, Picasso and antiquity, goddesses and muses, history of commerce and navigation on the Rhone River…

Weekday rates Sunday rates Holiday rates

Tour of Arles (3h) 122 € 183 € 244 €

Half-day excursionOr

Detailed tour of Arles (4h)152 € 228 € 304 €

Day excursion (9 AM- 6 PM) 262 € 393 € 524 €

Airport assistance Marseille or Montpellier

(4h maxi – Guide’s trans-portation must be provided)

200 € 300 € 400 €

Lectures (2h) * 150 € 225 € 300 €

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ARLES, WITH A GUIDE Rates

If you want to combine cultural visits and events, Arles has numerous events scheduled during the winter :

Provence Prestige, the salon of the Provençal life-style, from November 24 to 28, 2016 (cf page 10)

The santon-makers’ salon (cf page 10)

Christmas fun (Drôles de Noëls), a street festival scheduled from December 20 to 24, 2016 and 2017

ARLES, ALL YEAR ROUNDIn winter

SLEEP IN ARLES, PAY LESS !

From November 1, 2016 to March 31, 2017, sleep in an Arlesian hotel and pay less for your entrance tickets !

Roman theater + amphitheater : 3.50 € instead of 6 €Passeport (combined ticket) Avantage : 9 € instead of 12 €Passeport (combined ticket) Liberté : 6 € instead of 9 €

Here’s how : Reserve your tickets with the Groups Service of the Arles Tourism Office. Pay by check or bank transfer. Ask your hotel for a justification for your hotel reservation.

WITH A GUIDE, PAY LESS !

All year round, reserve a guide lecturer at the Arles Tourism Office and pay less for certain entrance tickets!

Roman theater + Amphitheater : 5 € instead of 6 €Passeport (combined ticket) Avantage : 11 € instead of 12 €Passeport (combined ticket) Liberté : 8 € instead of 9 €

Here’s how : Reserve your tickets with the Groups Service of the Arles Tourism Office. Pay by check or bank transfer.

PLAN TO COME BACK OFTEN, PAY LESS !

If you can plan your visits in the Arlesian monuments over the year, and want your vouchers to be accepted there, then collaborate with the Groups Service at the Arles Tourism Office and pay less for your tickets!

Roman theater + Amphitheater : 5 € instead of 6 €Passeport (combined ticket) Avantage : 11 € instead of 12 €Passeport (combined ticket) Liberté : 8 € instead of 9 €

Here’s how : Announce your regularly scheduled visits at the beginning of the season, Make a down payment at the beginning.

Far from the summer crowds and safe from winter’s fury, discover Arles, with its 300 days of sunshine, and special rates for your stay.

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April 1st opens the summer season, with a succession of emblematic events.

EASTER BULLFIGHT from April 14 thru 17, 2017Day from 31 € per personEntrance fees for bullfights not included

THE PEGOULADO (torchlight parade) June 30, 2017Evening from 27 € per person

THE ARLESIAN DRESS FESTIVAL July 2, 2017Day from 29 € per person

THE COCARDE D’OR (bull game) July 3, 2017Day from 47 € per person

SUMMER BULL GAMES on Wednesdays and Fridays in July and August 2017Day from 42 € per person

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ARLES, ALL YEAR ROUNDIn summer

SPECIAL THIS YEAR : MAY 1, 2017 « GARDIAN » FESTIVAL AND ELECTION OF THE 23RD QUEEN OF ARLES

Every May 1st, the « gardians » (Camargue cowherds) celebrate Saint George. In the morning watch the “gardian” parade, with parti-cipants coming from all over the Camargue, accompanied by Arlesian women in their traditional dress, in honor of their patron saint. In 2017, the queen of Arles and her ladies-in-waiting will be elected for a three-year reign and selected for their knowledge of history, literature, architecture, art, traditions and the Provençal language.

9.30 AM Meet your guide at the Arles Tourism Office. During the morning you will discover the May 1st festival. Parade of “gardians” and Arlesian ladies, benediction of the horseback riders, mass in Provençal, presentation of consecrated loaves of bread to the city authorities. Introduction of the new queen on the balcony of the city hall at the end of the morning. End of guide services.

1.00 PM Lunch in a restaurant in the historic city center.3.45 PM Provençal show. Gardians and their horses demonstrate their bravery and dexterity in games on horseback and with bulls.6.15 PM End of our services.

Price per person : 47 € (group of 30 persons minimum)This price includes : the services of a guide from 9.30 to 12.30, lunch including drinks (1/4 l wine, coffee),Entrance fees for the show in the amphitheater.

LES SUDS (World music festival) July 10 thru 16, 2017Evening from 32 € per person

ARELATE, (Roman days in Arles)next-to-last week in August 2017Day/Evening from 37 € per person

RICE FESTIVAL BULLFIGHTS (FERIA DU RIZ)September 8 thru 10, 2017Day from 31 € per person(Entrance fees for bullfights not included)

THE PREMICES DU RIZ (Rice Festival) from September 15 thru 17, 2017 Day from 29 € per person

EUROPEAN HERITAGE DAYS September 16, 17, 2017Day from 28 € per person

All our prices are based on groups of 30 persons.Prices for days or evenings include meals (3 dishes + ¼ l wine and coffee).Extra charge on Sundays and holidays.

ARLES, FOCUSChristmas

THE « SANTONNIERS’ » SALONArles, dressed in its soft winter colors, will seduce you with its authenticity and its wealth of heritage. Guided tour of the historic city center and the international “santonniers’” salon. Installed in the rooms of Saint Trophime’s cloisters, it exhibits all the most beautiful creations of craftsmen from all over Provence.

Length : 2 to 3h on footRates : 122 € (from Monday thru Saturday) / 183 € (Sunday) / 244 € (holidays)Number of participants : 40 persons maximum per guide (accompanying adults and children included)Info + : Entrance tickets for Saint Trophime’s cloisters not included

CHRISTMAS IN PROVENCE9.00AM Meet your guide at the Arles Tourism Office. Arles,

whose old city center and all its monuments are listed on the UNESCO world heritage of humanity list, was the metropolis of an empire and the capital of a realm. Discover the historic city center which has the largest number of Roman monuments of any city except Rome itself.

12.00 Lunch in a restaurant in the old city.2.30 PM Visit the international santonniers’ salon. It includes

the most beautiful productions of craftsmen from all over Provence but also from foreign countries. It is installed in the rooms of Saint Trophime’s cloisters and also includes contemporary creations.

3.45 PM Taste the thirteen desserts, a tradition that originated in Marseilles at the beginning of the 19th century, symbolizing Christ and the twelve apostles : nougats, dried figs, dates, almonds, raisins, oranges, tangerines, grapes and pastries… served with hot drinks.

5.00 PM End of our services.

Price per person : 47 € (groups of 30 persons minimum)This price includes : the services of an English-speaking guide from 9.00 to 12.00, lunch including drinks (1/4 l wine, coffee), entrance fees for the international santonniers’ salon and the tasting of the 13 desserts.Dates of validity : Mid-November to mid-January.Extra charge on Sundays and holidays.

THE CHRISTMAS EVE « GROS SOUPER » (SUPPER)According to tradition, the meal must be lean. The food is made up of vegetables, followed by an assortment of thirteen desserts. Rich in symbolism, reflecting beliefs and wishes of good fortune, Christmas traditions are well anchored in the heart of the inhabitants of Provence, and Provençal Christmases are special. Menu : vegetables with anchovy sauce, fish soup, iced nougat, candied fruits in muscat wine, and an assortment of nuts.

Price per person : 29 €

TASTE OUR THIRTEEN DESSERTSThis tradition originated in Marseilles at the beginning of the 19th century. These desserts are theoretically eaten after returning from midnight mass on Christmas night. The number 13 is highly symbolic, representing Christ and the 12 apostles. You will taste nougats, dried figs, dates, almonds, raisins, oranges, tangerines, grapes and the traditional “pompe à huile”, a flat round pastry made with flour, olive oil, brown sugar and orange-flower water… served with hot drinks


VEILLÉE CALENDALE (CHRISTMAS EVE GATHERING) : STORIES AND SONGS OF PROVENCETypically Provençal, the “veillée calendale”, a family gathering at supper time, will allow you to participate in one of the oldest Christmas traditions in Provence. Beside a warm fire, you will taste the traditional thirteen desserts in the company of a story-teller. Provençal songs and stories will be part of your afternoon, following a centuries-old oral tradition.


TAKE NOTEPROVENCE PRESTIGE November 24 to 28, 2016, one of the major exhibition-fairs of the Provençal life-style mixing gastronomy, decoration, traditions…

Price per person : 32 € par personne

DRÔLES DE NOËLS (CHRISTMAS FUN)December 20 to 24, 2016 and 2017Arles invites street performers for the end-of-the-year festivities and encourages you to participate in a trip to the country of Christmas fun. A fantastic, funny, poetic fairyland where Santa Claus is not always what he appears!

Price per person : 27 € par personne

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ARLES, FOCUSPhotography

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PERSONALIZED TOUR OF THE ARLES INTER-NATIONAL PHOTOGRAPHY FESTIVAL EXHIBI-TIONS (RENCONTRES D’ARLES)

These tailor-made visits permit a sensitive, technical and interac-tive approach to this annual international festival of photography founded in 1970 by the Arlesian photographer Lucien Clergue, the author Michel Tournier and the historian Jean-Maurice Rouquette. The visit will be led by a photography mediator, by reservation only, from July 3 thru the end of September 2017.

Rate : from 100 € per group + “Expo” pass (an entrance ticket for each exhibition hall) from 25 € per person.Limited to 30 persons maximum per group.

ARLES IN PHOTOGRAPHYArles is a city which has inspired many artists : Lucien Clergue, Picasso, Van Gogh, Chrstian Lacroix…Will you be likewise inspired on a photographic stroll around the city?Meeting point at the Arles Gallery photo workshop. Bring your camera or your smartphone and leave to discover the city and its emblem : the lion of Arles.Stroll.along side a professional photographer who will show you the heart of the city.At the end of your walk, your photos will be transferred onto the photographer’s material. He will take the time to rework them and present each participant with an arrangement of his best photos, a gift which will immortalize the memory of this visit.

Length : 1h30Rates : 100 € per person - 150 € for a couple.

PHOTOGRAPHY WEEKENDS ORGANIZED BY THE ECOLE NATIONALE SUPÉRIEURE DE LA PHOTOGRAPHIE (ENSP) (NATIONAL PHOTOGRAPHY SCHOOL)All year round, the ENSP offers two-day training sessions, for the general public, designed to initiation the participants into the practice of photography. During a weekend, follow the advice of an experienced teacher and improve your digital techniques as you discover the historic and natural heritage of Arles during photography walks.

Schedule and rates : on request.

CAMARGUE « PHOTO STOPS »Accompanied by a professional nature photographer, you will discover emblematic spots in the Camargue for capturing landscapes (beach, salt flats…), animals and vegetation… You will receive explanations about photography techniques and each participant will take home a series of images representing the place and its atmosphere.An ideal way to discover landscapes and wildlife, while being initiated into the secrets of nature photography.

Length : half-dayRate : 350 € per group 15 persons maximum Info + : Bring your own camera

« VAN GOGH » WORKSHOPThis learning experience has been created and is taught by an artist-teacher, a Van Gogh fan.On the spots (outside) where Vincent Van Gogh lived and painted, using drawings done by the artist, you will learn to draw with the calamus (sharpened reed).China ink, walnut stain and other natural colors will be created for this workshop (poppy, fennel, pomegranate…) Material furnished, you keep your work.

Rate : From 18 € per person – maximum 15 persons

« SECRET » ARLES… ON A SEGWAYDiscover Arles in an unusual way ! 10 minutes to learn and then 20 minutes to ride through the old city center! Il will be fun to spin through unknown streets and alleys, discovering sections of the city where the traditional tour groups never go, to ride a new-generation vehicle in an exceptional setting, the whole city having been listed as part of our UNESCO world heritage of humanity!

Rate : From 20 € per person – maximum 15 persons

ARLES BY NIGHTWhat is nicer than to be able to stroll through the streets of a city almost alone ? As the sun goes down, visit the old narrow streets of Arles. As night falls, your guide-lecturer will tell you the history of the old city center. The monuments of Arles, seen in the shadows, will reveal their hidden beauty. A captivating and unforgettable experience.

Length : 2h on footRates : 122 € (Monday thru Saturday) / 183€ (Sunday) / 244 € (holidays)After 9h00 PM : 244 € (Monday thru Saturday)Group of 30 persons maximum per guide (including accompanying adults and children)Info + : No entrances inside monuments are planned

THE « FAMOUS » ARLÉSIENNE (ARLESIAN WOMAN)Among her dummy, table mirror, parasols, shawls, petticoats and scarves, spend an intimate moment with a passionate Arlesian woman, discover in the wings the preparations for our traditional festivities and all the secrets of the character that Bizet immortalized!

Rate : 150 € per group 25 persons

A PRIVILEGED VISIT OF AN EXCEPTIONAL MONUMENT : MONTMAJOUR ABBEYWhen the monument is closed to the general public, have breakfast or a glass of champagne and participate in a private visit of this exceptional architectural complex, built during the Middle Ages, located 3 km from the historic city center of Arles.


ARLES AND THE TROUBADOURSDiscover the old city center accompanied by songs and music from the Middle Ages through the 16th century. An actress and a musician will bring alive the history of the great Arlesian families, the “Castellanes”, the “Porcellets”, the “Quiqueran de Beaujeu”. A different way to learn about the city monmuents!


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ARLES, DIFFERENTLYBetween experiences and exceptional moments

BIKE TOUR IN THE CAMARGUEIf you would like to go cycling in the Camargue, participate in a bike tour led by a nature guide. You will follow the trails of the Camargue Regional Nature Park discovering varied landscapes (several routes are available) and wildlife typical of the area.

Rate : Day or half-day – Rates on request

RICE AND RICE BEERWe suggest a tasty incursion into the universe of rice in the Camargue. This visit combines a demonstration of rice whitening and the secrets of creating a risotto that you will be able to taste accompanied by a glass of beer brewed from red, black and white rice. You will receive a bag of rice at the end of your visit.

Rate : From 18 € per person

FOOD AND WINE IN THE CAMARGUEIn a « mas » (Provençal farmhouse) in the heart of the Camargue, you will spend an intimate moment with the family that has inhabited the property for three generations. A stroll through the vineyards will allow you to learn about agriculture, rice-growing, irrigation in the Camargue, and Camargue wildlife. At the end of your visit, between barrels, bottles and nibbling, you will be able to learn about and taste three different wines produced on the property.A refined, tasteful moment, beyond time, when exoticism and authenticity will surround you.


A CLOSE-UP OF THE CAMARGUE HORSEThe Camargue horse is one of the symbols of our region and a major actor in Camargue traditions. This visit will introduce you to the history of these rustic horses, and you will be able to observe them in their natural wild habitat. Whistle and the young horses approach, in total confidence. A true unique and unforgettable experience for exceptional memories!


OLIVE OIL … ANCESTRAL KNOW-HOWA private exclusive visit of an olive farm at the foot of Les Baux de Provence.Discover the owner’s oil press, in the family for ten generations, and taste the olive oil of the valley of Les Baux, a nectar going back more than 2000 years, with a professional oleologist (official oil taster).


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ARLES, DIFFERENTLYShare experiences and exceptional moments

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IN A CARRIAGETo the rhythm of the horses’ hooves, at the heart of the national nature preserve, observation of birds, animals and plants, bulls and Camargue horses with comments by the driver

Rates

Adults 12 €

Child from 6 to 12 years 6 €

Length: 2hTotal capacity : 52 seats (two carriages with 26 seats each)Dates of validity : From March to the end of October

Conditions : Rates apply for groups of 15 paying participants minimum. One free seat for each group of 25 paying participants.

Covering nearly 1200 hectares belonging to the Conservatoire du Littoral, the « Marais du Vigueirat », listed as a national nature Preserve, protects a natural heritage of unsuspected wealth.

This protected natural site can be visited in different ways for an immersion in an authentic site : horse-drawn carriages, on foot for short or longer hikes, with wildlife observatories, observation towers, to satisfy nature- and bird-lovers.

WITH A GUIDE Equipped with binoculars, camouflaged by the observation decks, our guides accompany you and reveal the secrets of this protected natural space. Your five senses will help you discover the natural history of the Camargue.

Themes change according to the season : Pink flamingos, October to April The song of the Eurasian bittern, end of March to beginning

of June Migrating birds, March, April and August to mid-September European bea-eaters, end of April to July Storks, March to June Dragonflies, May to September

The « classic » tour

Length : 2h30Distance : about 1 km. Dates of validity : From February to mid-December

2017 GUIDE RATES Rates1 guide

Rates2 guides

2h30 School groups 140 € 280 €

2h30 Adult groups 160 € 300 €

A « hike » for the sports-minded Lasting from 4 to 6h, this hike will bring you into contact with the birds present at the period of your visit, help you understand their behavior and appreciate the spectacle that nature offers. The observation decks and panoramic towers will allow you to observe wildlife close up.

Length : 4h or 6h. From February to mid-December.Distance : 5 kmLength : 7h. From June to September.Distance : 9 km.

2017 GUIDE RATES Rates1 guide

Rates2 guides

4h00 190 € 360 €

6h00 210 € 380 €

7h00 230 € 420 €

Conditions : One guide can take charge of a maximum of 25 persons. For a

larger group a second guide must be hired; Bring a picnic pour the 6h or 7h hikes.

ARLES, NATURECamargue, Marais du Vigueirat

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NATURE INITIATIONYou don’t have much time and you would like to discover one of our trails with a guide. Don’t hesitate, we will suggest an initiation lasting about 1h30 with a nature guide.

Rate 1h30 : 5€ per personGroups from 10 to 25 persons

100% ECOLOGY … A BICYCLE TOURStarting at the Van Gogh bridge in Arles, take the Via Rhôna, a cycling path along the Rhône River from Lake Geneva to the Mediterranean Sea, over a 16-km section as far as Mas-Thibert. Then continue on to the Vigueirat Swamps for a nature initiation.

Length : 3h to 4hRates : on requestDistance : 19 km (one way on bicycle) + about 1km on foot. Return possible by bicycle or by bus, consult us.

DISCOVER THE VEGETABLE GARDENThe gardener will accompany you to visit the vegetable garden which furnishes the refreshment stand with fruits, vegetables, herbs and other edible plants. The different varieties grown will be explained so that you will be able to understand their tasty and antioxydant qualities. Fruits and vegetables are grown with respect to Mother Nature, according to the principles of organic gardening. The visit can end with a tasting of garden products or a workshop for creating herbal tea.

Rate : 100 € for a group of approximately 20 persons. For a larger group, consult us.

DISCOVER THE ETHNO-BOTANICAL GARDENA visit to the ethno-botanical trail invites the public to look at wild plants that grow in the Camargue in a new way. These plants have been man’s friends for centuries. They have helped feed and warm him, build shelters and create tools, care for his health, dye his cloth… Each plant has a history of its attachment to man. The tour will take you through five different types of Camargue landscapes and help you discover the multiple uses that man has found in each.

Length : 2h – From March thru NovemberRates : 140 € for a group of 15 persons maximum – for a larger group, consult us.

ARLES, NATURECamargue, Marais du Vigueirat

TIME TO EAT !PROVENCAL MENU Provençal stuffed vegetables. Lamb stew with rosemary. Nut pie.

From 21 € per person (starter, main course, dessert, ¼ l wine and coffee).

ORGANIC MENUVaries according to the season. Sent on request.


CAMARGUE MENU Vegetables with anchovy sauce, bull stew with Camargue rice, cheese, dessert.


AIOLI (garlic mayonnaise) MENU Home-made aïoli (with fish and vegetables), dessert of the season.

From 25 € per person (main course, dessert, ¼ l wine and coffee).

GASTRONOMY MENU Salmon with lemon and mascarpone on a pana cota of black olives, noisette of leg of lamb on a risotto made from Camargue rice, artichokes with thyme gravy and four-spices macaroon and Speculos, soft cheese sherbet.


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« STARRED » MENU Our two Michelin-starred chefs find inspiration in the sunny savors of our local products.Jean-Luc Rabanel makes traditional dishes every day in his restaurants “Atelier” and “A Côté”, Armand Arnal at “La Chassagnette”, cooks according to the rhythms of nature, the seasons and his organic vegetable garden.

Prices on request.

« TAPAS » MENUYour choice of 2 plates of tapas from a list of 9, with an accompanying course to choose among 4 suggestions and 1 dessert to choose from 5 suggestions.

From 34 € per person (with ¼ l wine and coffee).

PICNICFresh sandwich, salad, dessert and a drink.

From 8 € per person.

ROMAN PICNICStuffed chicken tortilla, spelt bun with raisins, fresh mint goats’ cheese, honey cake or pear patina and a flavored fruit juice or honey drink.

From 19 € per person.

Entertainment may be provided at any of these meals by a “gypsy” or a folk group.

ARLESSavory tastes

WITH A CHEF’S HAT AND APRON !A Roman cooking course« Sublingulo » or « moretum » Thanks to recipes inspired by the famous chef Apicius, and choosing ingredients that reflect Roman cooking, using a mortar that is an exact reproduction of those found in the Rhône River in Arles.

From 15 € per person – maximum of 20 persons.

PROVENÇAL COOKING CLASSAll year round, Camargue rice accompanies our traditional dishes. Our chef will share with you his secrets for a tasty rice-based menu.

From 43 € per person – maximum of 25 persons.

TAKE A GOURMET BREAK !Coffee and croissant : 3.50 € per person

Tea time : 12 € per person

Before-dinner drinks : 12 € per person

A class in the kitchen of a Michelin-starred chef !Discover your hidden talents and create succulent dishes !You will be greeted and then supervised by the chef and his brigade; you will participate in the creation of recipes for a two-star restaurant.

Prices on request - maximum of 10 persons.

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ARLESfor a nightFrom 2 to 5 stars, we choose hotels which answer all the criteria indispensable for your well-being : near-by restaurants, near to the historic city center, near to the sites you want to visit, comfortable rooms, parking space, budget… and we will reserve for you.Ask us and we will make you an offer adapted to your requirements for comfort and other necessities according to availability.

HOTELSRates per person and per night

Based on a double room including breakfast (tourist tax not included)

HOTEL **From 28 €

HOTEL ***From 40 €

HOTEL ****From 80 €

HOTEL ***** Sleep « under the stars »

From 160 €

GROUP LODGINGS Youth hostel (open from March 1 to October 31, 2017) Pilgrims and travelers hostel (Maison du Pèlerin et du

voyageur) : an establishment similar to a youth hostel situated in the historic city center of Arles

ReminderDon’t forget : Sleep in Arles and pay less ! See page 8

LET YOURSELF BE TEMPTED BY …2 DAYS / 1 NIGHT From November 1, 2016 to March 31, 2017

Day 1 : Arrive at the beginning of the afternoon. Guided tour of the historic city center including entrances to monuments. Discovering the monuments of Arles will make you part of its history. Dinner and night at your hotel***.

Day 2 : Breakfast. Guided tour of the Arles archaeological museum. This modern building has recently been extended with a new 800-m2 wing, and it represents for visitors a true memory of the city. All of the archaeological objects found in the soil of Arles over the centuries and proving the rich history of Arles during Roman times are on display, including the restored “Arles Rhône 3” barge, dating back to 50-60 AD found in the Rhône River and listed as a “National Treasure”, as well as the only known bust of Julius Caesar sculpted while he was alive. Lunch. End of our services.

From 95 € per person (groups of 30 persons – extra charge on Sundays and holidays)

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ARLES Inspiration

ARLES AND VINCENT VAN GOGH09.00 Vincent van Gogh spent fifteen months in Arles between

1888 and 1889. He painted about 200 paintings here, including some of his most famous : the Night Café, the Langlois bridge, starry night over the Rhone… Discover with your guide the places he loved such as the public park on the Lices, the Place du Forum, the amphitheater, the Trinquetaille bridge… places that he immortalized and which allow us to follow in the footsteps of his richly inspired but “tormented” stay… The visit can last three hours if it includes entrance to the Alyscamps, a graveyard dear to Van Gogh (entrance fees not included) or the Langlois bridge (bus transportation necessary).

12.00 Lunch in a restaurant in the old city center.

Price per person : 26 € (group of 30 persons or more)Dates of validity : every day – extra charge on Sundays and holidays

ARLES AND PICASSOIn 1971, two years before his death, Picasso proved his attachment to Arles by offering the Réattu Museum a carefully-selected group of fifty-seven drawings.09.30 Visit the Arles Fine Arts museum with your guide. The history

of the museum is deeply tied to the former Grand Priory of the Knights of Malta, built at the end of the 15th century. The Arlesian painter, Jacques Reattu, bought the building in 1796 to use as a home and studio. He hoped to open it to artists in residence, to offer them the light and the opulence of his landscape.

12.00 Lunch in a restaurant in the old city center.

Price per person : 32 € (group of 30 persons or more)Dates of validity : every day except Mondays – extra charge on Sundays and holidays

ARLES AND THE VINCENT VAN GOGH FOUNDATION12.00 Lunch in a restaurant in the old city center.

2.00 PM Guided tour of the Vincent van Gogh Foundation, open to the public since April, 2014, in the former Léauteaud de Donines town house. It includes more than 1000m2 of exhibition space on two levels. The Arles Vincent van Gogh Foundation renders homage to the works of Van Gogh – a painter whose immense creativity reached its peak during his stay in our city, between 1888 and 1889 – while at the same time exploring its impact on today’s art. During temporary exhibitions, original paintings and drawings by the Dutch master are exhibited beside contemporary creations, creating a fruitful and constantly renewed dialog.

Price per person : 34 € (group of 30 persons or more)Dates of validity : every day except Monday, December 25 and January 1.

ARLES AND CAESAR10.00 Meet your guide at the archaeological museum (Musée

Départemental Arles antique), with its new 800-m2 wing. All the archaeological objects found over the centuries in the territory around Arles, and evidence of its rich Roman past, are exhibited, including the restored barge “Arles-Rhône 3” dated back to 50-60 AD, listed as a “National Treasure” and found in the Rhône River, as well as the only known bust of Julius Caesar to have been sculpted while he was alive.

12.30 Roman lunch in a restaurant in the old city center.

Price per person : 31 € (group of 30 persons or more)Dates of validity : every day except Tuesdays, January 1, May 1, November 1, December 25 – extra charge on Sundays and holidays

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ROMAN ARLES10.00 Meet your guide at the Arles archaeological museum (Musée

Départemental Arles Antique). This contemporary building has recently received an 800-m2 addition, and will immerse you into the living memory of the city. All the archaeological objects found over the centuries in the territory around Arles, and evidence of its rich Roman past, are exhibited, including the restored barge “Arles-Rhône 3” dated back to 50-60 AD, listed as a “National Treasure” and found in the Rhône River, as well as the only known bust of Julius Caesar to have been sculpted while he was alive.

12.30 Roman lunch in a restaurant in the old city center. Arelate plate Apicius chicken Fruit salad flavored with muscat wine and mint. ¼ l Roman wine and coffee2.00 PM Meet your guide at the restaurant for a guided tour of

the historic city center. Discovering Arles is like going back into its history. “Little Rome in Gaul” proudly displays a beautiful series of Roman monuments, works which honor Roman engineering. Enter the Roman theater and amphitheater.

5.00 PM End of the visit and end of our services.

Price per person : 39 € (group of 30 persons or more)This price includes : the services of a guide from 10.00 to 12.00 AM and 2.00 to 5.00 PM, entrance fees for the Arles archaeological museum, lunch including drinks (1/4 l wine, coffee), entrance fees for the Roman theater and amphitheater.Dates of validity : All year round except Tuesdays – extra charge on Sundays and holidays

ARLESEvolution MEDIEVAL ARLES

9.00 Meet your guide at the Arles Tourism Office for a tour of the historic city center. You will encounter different examples of the development and prosperity of the city during the Middle Ages. During that period, Romanesque art reached its peak of refinement in the church and cloisters of St. Trophime’s that you will discover.

12.15 Medieval lunch in a restaurant in the old city center. Curd pie Bacon and cinnamon porridge Apple tart with cardamom ¼ l wine, coffee2.00 PM Departure for Montmajour Abbey, founded in 948 by

Benedictine monks.2.30 PM Guided tour of this important medieval site.4.30 PM Return to Arles. End of our services.

Price per person : 40 € (group of 30 persons or more)This price includes : the services of an English-speaking guide from 9.00 AM to 5.00 PM, lunch including drinks (1/4 l wine, coffee), entrance fees for St. Trophime’s cloisters and Montmajour Abbey.Dates of validity : All year round except Mondays from October to March – Extra charge on Sundays and holidays.

CONTEMPORARY ARLES9.30 Meet your guide at the Arles Tourism Office. You will discover

an exceptional urban landscape, influenced by twenty-one centuries of historical and contemporary presence. You will stroll through the old city center and learn about the city from its origins until today. Your guide will give you the information you need to understand the city’s 2000 years of history.

12.00 Lunch in a restaurant in the historic city center.2.30 PM Free time to discover the « contemporary Arles » trail, a

project initiated by 14 sites, including the Réattu museum. This visit will surprise you and will show you a “new” Arles, still unknown.

3.30 PM End of our services

Price per person : 28 € (group of 30 persons or more)This price includes : the services of a guide from 9.30 to 12.00, lunch including drinks (1/4 l wine, coffee).Dates of validity : all year round – extra charge on Sundays and holidays.

DID YOU KNOW ? Since 1981 the entity « Arles, Roman and Romanesque monuments » is listed on the UNESCO world heritage of humanity list. The eight principal monuments are : the Roman theater, the amphitheater, the Cryptoportico, the Forum, the Roman baths, the ramparts of the Roman “castrum”, the Alyscamps cemetery, St. Trophime’s church and the Roman wall in the Museon Arlaten.

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ARLES Gateway to the Camargue

NATURE AND TRADITONS± 55km

9.45 Your group will arrive in a protected natural site.10.00 Discover the site in a carriage. To the rhythm of your

draught horses, and accompanied by the explanations of the driver, observe the birds and other wildlife that inhabit this authentic spot.

12.30 Lunch at a « manade » (Camargue ranch), prepared by the farmer’s wife, with a greeting by the « gardians » (Camargue cowherds).

3.00 PM « Gardian » games (game of the orange, game of the bouquet…games inspired by the courtly games of medieval times).

5.00 PM End of our services in Arles.

Price per person : 51 € (group of 30 persons or more)This price includes : the guided carriage visit, lunch including drinks (1/4 l wine, coffee), the show at the ranch.Dates of validity : April thru October

CAMARGUE ESCAPADE± 120km

8.45 Meet your guide at the Arles Tourism Office and leave for Les Saintes-Maries-de-la-Mer. Located in the delta of the Rhone River, between the Mediterranean and the legendary Camargue, this little town gets its name from an old story about Saints Mary the mother of James and Mary Salome.

10.10 Embark for a mini-cruise on the Petit Rhone River. The captain will help you discover a mysterious part of the Camargue which can only be reached by water.

12.30 Lunch in a restaurant in Les Saintes.2.00 PM Departure for Aigues-Mortes. This 13th-century fortified

town has prestigious heritage monuments making it one of the most beautiful sites in the Camargue. Guided tour of the city.

5.00 PM Return to Arles.6.00 PM End of our services.

Price per person : 45 € (group of 30 persons or more)This price includes : the services of a guide from 8.45AM to 6.00PM, the mini-cruise on the Petit Rhone River, lunch including drinks (1/4 l wine, coffee).Dates of validity : April thru October – Extra charge on Sundays and holidays

LET YOURSELF BE TEMPTED BY …The Camargue Museum. Historic rooms, entertainment installations, videos and sound installations invite you to surf between past and present.

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ARLES Arles and its region

ARTISTS’ SECRETS± 65km

9.00 Meet your guide and leave for the Alpilles. Stop at Daudet’s windmill (discover the site from the exterior only)

Arrive in Les-Baux-de-Provence.10.30 Visit the « Carrières de Lumières » (sound and light show in

a former stone quarry). The new 2017 show “Bosch, Bruegel and Arcimboldo” presents works by famous artists projected in a monumental site unique in the world.

11.15 Guided tour of the village of Les Baux12.30 Lunch in the village center.3.00 PM Visit the cloisters at Saint-Paul-de-Mausole. At this old

hospital where Vincent van Gogh was cared for, you will find traces of the artist and a permanent homage to him. The preserved natural landscapes can be observed in the same light that inspired more than 150 paintings by the artist.

4.30 PM Return to Arles via Tarascon, a city famous for the Tarasque legend, but also for King René, who left a splendid castle in the city, lapped by the waters of the Rhone River.

6.00 PM End of guide services in Arles

Price per person : 49 € (group of 30 persons or more)This price includes : the services of a guide from 9.00AM to 6.00PM, the visit to St. Paul’s cloisters, the entrance fees for the Carrières de Lumières, lunch including drinks (1/4 l wine, coffee).Dates of validity : March thru December – Extra charge on Sundays and holidays

LAND OF SAVORY TASTES AND SMELLS± 80km

9.00 Meet your guide at the Arles Tourism Office for an escapade to the Alpilles where the AOP olive oil from the Vallée des Baux is produced.

10.00 Visit an olive orchard with the olive farmer and taste olive products.

11.45 Continue on to Les-Baux-de-Provence.12.30 Lunch in a restaurant in the village center.2.00 PM Free time in the village.3.00 PM Leave for the « Musée des Arômes” (Museum of

fragrances) Arrive at a site bathed in organic Provençal fragrances

and perfumes. Free time to discover the organic garden of fragrances, then guided tour of the museum. Stimulation of your senses around the scent-indicator table.

5.00 PM Return to Arles.6.00 PM End of guide services in Arles.

Price per person : 47 € (group of 30 persons or more)This price includes : the services of a guide from 9.00 AM to 6.00PM, the visit to the olive orchard and tasting of olive products, entrance fees to the Museum of Fragrances, lunch including drinks (1/4 l wine, coffee).Dates of validity : All year round – Extra charge on Sundays and holidays.

LET YOURSELF BE TEMPTED BY …A cultural and historic trip through Roman and Gothic Provence. Arles offers rich opportunities within a radius of 30 minutes by road, and is thus an ideal place to stay for those who would like to take advantage of the rare diversity and importance of our regional heritage sites. Consult us.

ARLES BY TWOS, WITH A FAMILY, WITH FRIENDS« Culture » instants

A GUIDE AND US If curiosity is your main fault, then take advantage of having an exclusive guide beside you !For two or three hours, a guide next to you will answer all your questions and expectations.Open your eyes! Arles is everywhere and at all times.

Length : 2h to 3h on footRates : 122 € (Monday thru Saturday) / 183 € (Sunday) / 244 € (holidays)Info + : Entrance fees for monuments not included

THE PROVENÇAL MARKET IN ARLESIf you’re a gourmet or just curious !In the company of an enthusiastic guide, stroll among the colorful stands, smell the fragrances of authentic products from Arles and its region in this outdoor market, one of the most famous in Provence. Every Saturday, from daylight on, the market comes alive to offer you our regional specialties : fruits, vegetables, fish, olives… It is an emblematic and essential part of our region; let your guide introduce you to local producers and craftsmen. This visit does not include tasting.After your stroll, we offer you the possibility of tasting the products that you discovered during your visit. Sit down in a café or restaurant, and awaken your taste buds with pork-meat products, olives and cheeses, accompanied by a glass of local wine.

Dates of validity : Saturday only, on reservationLength : 2h on foot + 1h of tasting (optional 12€ / person)Price : 122 € (Saturday) / 244 € (holiday)

AGRICULTURE IN THE CAMARGUE, A FAMILY HISTORY…Take a stroll through vineyards beside the grape-grower, discover the rice paddies, learn about organic agriculture, rice-growing, irrigation… At the end of the visit, between barrels, bottles and snacks, you will taste three different wines produced on the property

Rates : 11 € per person

Cette visite pourra être suivie d’un repas au mas. Des plats cuisinés par la maîtresse de maison avec des produits issus de l’agriculture locale seront proposés, accompagnés des vins du domaine. Tarif sur demande.

INITIATION INTO WINE-TASTINGA wonderful chance to learn more about wine and vineyards, the work of a grape-grower, but also to savor Camargue wines.During this workshop, you will learn all the complexity of the process of wine tasting, and your grape-grower will give you all the keys to help you appreciate the quality of state-of-the-art wines.

Rates : 18 € per person

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OUR UNFORGETTABLES !! AND FREE FOR THE TAKING ! The panorama over the rooftops of Arles, from the tower in the Roman amphitheater.

At any time of day (when the monument is open to the public), look out over the city, sometimes calm, sometimes excited, and immortalize the landscape around you. (Latitude : 43.677809 – Longitude : 4.632319).

The « Hauture » quarter, a quiet section in a human-sized city. Stroll through the rue Renan, the rue du Grand Couvent, or the rue de la Madeleine, the Place de la Redoute… and discover a residential quarter right in the center of the city, with its cobblestone streets and flower pots. (Latitude : 43.67633 – Longitude : 4.63230).

An amazing worksite… LUMA Arles, the project of the LUMA Foundation at the Parc des Ateliers. (Latitude : 43.67479 - Longitude : 4.635345). At the entrance to the site of the former SNCF railway repair depot, just a few minutes on foot from the amphitheater, admire the progress of this major worksite, the LUMA Foundation, where important personalities – Frank Gehry, Annabelle Selldorf and Bas Smets – are working. Discover the stages as the work progresses, to result in a new cultural complex for the city in 2018, putting Arles on a level with the great cities of the world.Possibility of visiting the Worksite Building and the Project Building, according to scheduled visiting hours. Information available on request.

The city bathed in light, from the Quai KalymnosAt the end of the day, when the sun is going down, go across the Rhone River for an unforgettable view of the city from the other side.(Latitude : 43.67848 - Longitude : 4.62039).

ARLES BY TWOS, WITH A FAMILY, WITH FRIENDS« Wide open nature » instants

PANORAMIC VIEW OF THE CAMARGUEFrom the Vaccarès Pond to the Fangassier, with stops at strategic sites, a nature guide will introduce you to the exceptional wildlife of the Camargue.

Observations may vary according to the seasons and the times of day. This visit will be a succession of discoveries, a contemplation of a mosaic of remarkable environments, but also a time for conviviality and sharing.

Length : 4h00Price : 190 €

ON HORSEBACK THROUGH THE CAMARGUE On horseback through the swamps, we will help you discover the landscapes and wildlife of the Camargue, but also to follow along a pasture where Morucha bulls are raised, the only such bull farm in France. During this trip you will follow the Vigueirat and the Arles-to-Fos Canals, and cross all the different natural environments that make up the Camargue.

Prices on request.

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DON’T MISS !! FREE FOR THE TAKING

Sunset over the Vaccarès pondIf you’re lucky you may be able to see a flock of pink flamingoes flying over your head, heading for their nests.(Latitude : 43.55383 - Longitude : 4.6245579).

A herd of bulls to admire and photograph immoderatelyWe cannot garantee their presence, but they are often in the pastures.(Latitude 43.57361 - Longitude 4.62329).

Sunflowers : this emblematic flower was a source of inspiration for Van Gogh. Numerous sunflower fields can be discovered between the end of June and the end of July.Starting at the beginning of June, check our website www.arlestourisme.com, « Groups » page, under the heading “Practical Information” to find the GPS coordinates of the meeting points.

Camargue dawnWhen day is awakening, go to the Beauduc trail, “at the end of the world”. In front of you will stretch out astonishing colors, sometimes ocre-colored, blueish, snowy, pinkish or orangish, according to the seasons. Special mention for the summer, when the salt marshes dry up and the salt cristalizes… Drive carefully : the trail is often bumpy !(Beginning of the track : Latitude : 43.412418 - Longitude : 4.693018).

KITE-SURFINGAt the end of the world, in an exceptional wild site, Beauduc, one of the nicest internationally-famous spots for kitesurfing. An immense space between land and sea, for those who love to glide and who love new sensations, Beauduc is an excellent playground, listed 100% nature tourism, where you will be able to take advantage of beginner or advanced courses.

Price : From 150 € per person.

ARLES a « Business » destination

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Located 3h30 from Paris and 45 minutes from the Marseille-Provence airport : a human-sized « Business » destination! You will be enchanted and enjoy a welcome change in scenery!

WORKING MOMENTS ORGANIZED IN UNEXPECTED SPOTS

A plenary session in a theaterIf you would like to organize a meeting in an unusual room, why not suggest to meet « differently »… Organize your plenary session in a theater, a former salt depot!!

Rental fees per day : from 1100 €Services of a caterer available at extra charge.Group of 120 persons maximum.

When meeting rhymes with simplicity and efficiency In a spirit of « coworking », in the center of the city, a villa offers flexibility where you can rent a meeting room for a few hours or several days. The spaces are equipped (wifi, printer) and comfortable (garden, relaxation salon and dining hall).


A time to work « just like at home »A dwelling located near the amphitheater, at the heart of the city, 130 m2 of space with two outside terraces and a kitchen. Daylight (or artificial!) for an organization completely adapted to your needs.

Equipment : 27-inch iMac, Wifi, Hi-Fi, kitchen.Rental fees per day : 550 €Services of a caterer available at extra charge.Group from 20 to 40 persons.

Meet in a natural setting Looking for an « unusual » meeting room to organize a convention in an « ecological » site ? Located a few kilometers outside Arles, the spaces put at your disposal will allow you to work in an agreeable natural setting. Two rooms are available (40 and 200 persons), permitting you to organize diverse and varied events.


« Business » on a Camargue farm Organize your meeting in an « unconforming » environment… we can offer the possibility of organizing a moment on a Camargue farm ! Looking out over the pastures, in a dining room around the fireplace, surrounded by Provençal fabrics and Camargue decorations, the farm offers a large room which can be organized like a “theater”, or a “lecture hall” or a “school room”, as well as several smaller rooms for committee meetings.


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And also : A convention centerA building with a main conference room for 400 people, 10 rooms for committee meetings seating from 20 to 400, including one room equipped for videoconferences, a 1200-m2 multipurpose room that can seat up to 1000 persons, immediately accessible by motorway with free parking for 250 vehicles.

Conference rooms are available in several hotels in Arles.

And especially for small groups :Numerous spots : rooms, patios, gardens… offered by hotels and restaurants in Arles can be arranged to be used as work space. The owners will suggest the equipment necessary for efficiency and exoticism, and will guarantee fond memories!

AND WHAT A VARIETY OF HOTELS !

50 hotels, 1600 rooms, 3200 beds, a residential tourism complex.Contemporary, traditional or charming hotels, of which some have been decorated by famous interior architects.From a directors’ seminar to an annual convention (involving several establishments in the city center), Arles can adapt itself to all your needs.

BECAUSE A BUSINESS TRIP OFTEN INCLUDES « RELAXATION » OR « COHESION » TIME

The first pages of this brochure introduce you to the different facets of Arles. From heritage to culture, including modernity, traditions, nature, Arles can adapt to your desire to offer “something else”.Pages 12, 13, 22 and 23 prove that ordinary themes can be presented in different ways to make an unforgettable business trip. Cooking classes, drawing lessons, intimate moments, sports competitions, food and wine tasting, photography initiation, cycling tours, theme tours… As Arles maintains its identity and its values, it can also adapt to many of your expectations.

BECAUSE A BUSINESS TRIP CAN ALSO INCLUDE EXCEPTIONAL EVENINGS

On a hotel patio, in a Camargue farm sheep barn, a Michelin-starred restaurant, the cellar of a vineyard, the rooms of an old abbey, a photography studio, a medieval monument : with a group of gypsy musicians, Provençal musical traditions or a comic, in an atmosphere of “gypsy fiesta”, elegant, “campfire”, intimate or conventional, Arles will never stop surprising you!

Go to our website www.arlestourisme.com, under Business Tourism to discover our special offers, with new offers regularly added.We hope you will be enchanted ! From March 1, 2017 on, join us at www.arlesevents.com

BECAUSE ORGANIZING AN EVENT REQUIRES LOGISTICS

The Arles Tourism Office has acquired a software program for organizing events, permitting : inscriptions, hotel reservations, post-convention programs, inscriptions for evening or other activities, creation of a Url address allowing you to publicize your event… An investment designed to “make life easier” for you! Don’t hesitate to contact us to see if it can be of use to you!

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ARLES And more !

THE ARLES TOURISM OFFICE

A connected Office!GO TO WWW.ARLESTOURISME.COM

The « Groups » and « Business Tourism » pages are full of suggestions and practical information which will help you organize your stay.

KEEP UP-TO-DATE

The Tourism Office shop :Want to please your clients ! Plan to offer a souvenir of your stay!The Tourism Office Shop offers specific and exclusive products : local products (rice, salt, oil…), products for the International Photography Festival (Rencontres d’Arles), various products displaying Vincent van Gogh, post cards edited with the help of photographers from the Arles area, perfumes…Special rates according to the product and quantity ordered. Information available on request.

Suggest that your clients download the ARLESTOUR program.You will find all sorts of information about the city and especially the possibility of sharing your experience by expressing your opinion.

ARLES SHOPPING

Far from the department stores and shopping centers, the center of Arles offers several original shops, ready to satisfy the expectations of your clients :

• Gourmet groceries to flatter your taste buds • Home-crafted perfumes to stimulate your sense of smell• Local creators (textiles, shoes) cater to those in search of exclusive styles• Wine cellars for tannin-lovers• Art galleries which will enchant amateurs and collectors alike• Specialized shops for “recipes for Beauty” and “secrets for Well-Being” • Jewelry stores for the lovers of the Arlesian dress costume

But also many more traditional shops sell internationally-famous brands to satisfy unconditional “fashionistas”.

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Conditions générales de vente*Article 1 - Dispositions générales

1-1 Conformément à la loi du 22 juillet 2009, les organismes locaux de tourisme bénéficiant du soutien de l'Etat, des collectivités territoriales ou de leurs groupements peuvent se livrer ou apporter leur concours, dans l'intérêt général, à l'organisation ou la vente de voyages ou de séjours individuels ou collectifs, de services pouvant être fournis à l'occasion de voyages ou de séjours, notamment la délivrance de titres de transport, la réservation de chambres dans des établissements hôteliers ou dans des locaux d'hébergement touristique et la délivrance de bons d'hébergement ou de restauration, de services liés à l'accueil touristique, notamment l'organisation de visites de musées ou de monuments historiques, de forfaits touristiques, ainsi qu'a l'organisation et à l'accueil de foires, salons et congrès ou de manifestations apparentées dès lors que ces opérations incluent tout ou partie des prestations citées, dès lors que celles-ci permettent de faciliter l'accueil ou d'améliorer les conditions de séjour des touristes dans leur zone géographique d'intervention.Les Offices de Tourisme sont des organismes locaux de tourisme, mis à la disposition des prestataires et qui ont passé, avec eux, une convention de mandat.

1-2 Les présentes conditions générales de vente sont valables à compter du 1er mars 2010 et sont applicables sauf convention particulière.

1-3 Le fait que l’Office de Tourisme d'Arles ne se prévale pas, à un moment donné, d'une des dispositions des Conditions Générales ne pourra être interprété comme valant renonciation par elle-même à se prévaloir ultérieurement de l'une de ces dispositions.

1-4 Dans le cas où l'une des dispositions des Conditions générales de vente serait déclarée nulle ou sans effet, cette disposition serait réputée non écrite, sans que cela n'affecte la validité des autres dispositions, sauf si la disposition déclarée nulle ou sans effet était essentielle et déterminante.

1-5 Sont également applicables à l’offre et à la fourniture des prestations, selon des modalités identiques aux présentes Conditions Générales, les conditions spécifiques des Partenaires indiquées sur le descriptif de la prestation et sur la confirmation de réservation. L’acte d’achat et/ou de réserva-tion signifie l’acceptation des conditions spécifiques des partenaires.

1-6 Dispositions générales relatives à la vente de prestations via le Site internet L’Office de Tourisme vend par le biais de son Site internet diverses prestations réservées aux particuliers, à titre individuel, lesquelles seront régies par les présentes conditions générales de vente. La commande de Prestations est réservée aux seuls clients ayant préalablement pris connaissance des Conditions Générales dans leur intégralité et les ayant acceptées en cochant la case ou en cliquant sur le lien hypertexte prévus à cet effet sur le Site internet. Sans cette acceptation, la poursuite du processus de commande est techniquement impossible. Le client doit être âgé d’au moins 18 ans, être capable juridiquement de contracter et utiliser ce Site conformément aux Conditions Générales.Sauf cas de fraude dont il lui appartient de rapporter la preuve, le client est responsable financièrement de ses démarches sur le Site internet, notam-ment de l’utilisation qui sera faite de son nom d’Utilisateur et de son mot de passe. Il garantit également la véracité et l’exactitude des informations le concernant fournies sur le Site internet. Toute utilisation du Site internet qui serait frauduleuse ou qui serait jugée frauduleuse, qui contreviendrait aux présentes Conditions Générales, justifiera que soit refusé à l’Utilisateur, à tout moment, l’accès aux Prestations proposées par les Partenaires ou autres fonctionnalités du Site internet.

Article 2 - Formation du contrat

2-1 Il est rappelé que toute commande de l’une ou plusieurs des prestations offertes par l’Office de Tourisme suppose l'adhésion sans restriction ni réserve du client aux présentes conditions générales de vente, lesquelles sont visibles et consultables soit au comptoir de l’Office de Tourisme, soit sur les pages des sites Internet www.arlestourisme.com de l'Office de Tourisme.

2-2 Réservation Toute réservation est ferme et définitive sauf exercice du droit de rétractation prévu à l’article 2-4, ou annulation dans les conditions prévues à l’article 8 des présentes Conditions générales de vente.

2-2-1 Modalités de la réservation La réservation des prestations offertes par l’Office de Tourisme peut être effectuée soit au comptoir de l’Office de Tourisme, soit via le site Internet www.arlestourisme.com

2-2-2 Dispositions particulières à la Réservation en ligne

2-2-2-1 Les descriptions et photographies des prestations référencées par l’Office du Tourisme, figurant sur le site, ont un objet purement informatif, dont le contenu peut varier en fonction du prestataire. Par conséquent, il est conseillé de se rapprocher du prestataire directement afin de recueillir des informations actualisées. Si le client ne s’estime pas suffisamment informé sur les caractéristiques des prestations qu’il souhaite commander, il peut préalablement à toute passation de commande, solliciter des informations complémentaires sur ces prestations auprès de l’Office de Tourisme. En passant commande, le client reconnaît explicitement avoir obtenu toutes les informations souhaitées sur la nature et les caractéristiques des prestations commandées.

2-2-2-2 Le contrat de prestations devient ferme et définitif lorsque le client a validé la page de sa réservation sur le Site internet sur laquelle figure le récapitulatif des prestations commandées et a procédé au paiement de l’intégralité du prix des prestations commandées. Tant que ces conditions ne sont pas remplies, le contrat de prestations ne sera pas considéré comme formé et l’Office de Tourisme ne sera nullement tenu de réaliser les prestations commandées. Dès lors que le contrat de prestations est valablement formé, celui-ci ne pourra plus faire l’objet d’aucune modification ou annulation par le client, sous réserve de la mise en œuvre de son droit de rétractation dans les conditions définies ci-après à l’article 2-4 ou accord des parties et sous réserve des dispositions des articles 8,9 et 11.

2-3 Confirmation écrite L’Office de Tourisme d'Arles s’engage à confirmer au client, par écrit électronique ou à défaut par écrit papier, au plus tard avant le début des presta-tions commandées, la teneur des prestations commandées ainsi que les conditions générales de vente et les modalités d’exercice du droit de rétrac-tation dont il bénéficie, l’adresse à laquelle il peut présenter ses réclamations et les conditions relatives aux garanties commerciales dont il bénéficie.

2-4 Faculté de rétractation en fonction de la nature de la prestation En fonction du type de prestation commandée, le client bénéficie ou non d’une faculté de rétractation : Conformément aux dispositions de l’article L.121-20 du Code de la consommation, le client dispose d’un délai de 7 jours francs à compter de la date à laquelle le contrat sera ferme et définitif, dans les conditions fixées à l’article 2-2-2-2, afin d’exercer son droit de rétractation, par fax, courrier ou e-mail adressé à l’Office de Tourisme :Office de Tourisme d'Arles 43 Bd de Craponne 13200 Arles France Fax : 33 (0) 4 90 18 32 68E-mail : [email protected] En exécution de ce droit de rétractation, le client pourra annuler les prestations commandées sans aucune pénalité. En cas d’exercice du droit de rétractation, l’Office de Tourisme s’engage à rembourser le client dans les meilleurs délais et au plus tard dans les 30 jours suivant la date à laquelle il aura exercé son droit de rétractation, ledit délai courant à compter de la date de réception du fax, courrier ou e-mail de rétractation. Attention, il n’y a pas de droit de rétractation pour le client qui commande une prestation d’hébergement, de transport, de restauration, par application combinée des articles L121-20-4 al.2 et L121-18 du Code de la consommation.

Article 3 - Prix

3-1 Sauf mention contraire figurant sur le Site internet, les prix figurant sur le Site de l’Office de Tourisme d'Arles sont affichés en Euros, TVA comprise. Des taxes locales additionnelles payables sur place peuvent être imposées par les autorités locales (taxe touristique, taxe de séjour,…) et sont à la charge du client. L’Office de Tourisme d'Arles se réserve le droit de modifier à tout moment le prix de ses prestations et en accord avec le prestataire.

3-2 RèglementPour les réservations d’hébergement sec, de produits, services touristiques et packages, 25 % de la somme totale des prestations sélectionnées seront payables à la réservation et le solde 30 jours avant le début des dites prestations.Le paiement s'effectue par prélèvement bancaire, hors taxe de séjour à régler directement au prestataire à l’arrivée ou au départ, selon les conditions propres à l’établissement.

Article 4 - Conditions de réalisation des prestations

4-1 La durée de chaque prestation est celle stipulée au comptoir de l’Office de Tourisme ou sur le Site internet. Le client ne pourra, en aucune circonstance, se prévaloir d’un quelconque droit au maintien dans les lieux à l’issue de la prestation. Pour la bonne réalisation de certaines prestations, le client doit se présenter le jour précisé aux heures mentionnées ou contacter directement le prestataire.

4-2 Dispositions particulières selon les prestations commandées

4-2-1 Hébergement :

4-2-1-1 Dans le cas d’une réservation d’un hébergement, il est vivement conseillé au client de prévenir directement le prestataire de son heure d'arrivée. Le client doit se référer aux heures d’ouverture de l’établissement réservé. Le client devra libérer les chambres au plus tard à 12h00 le jour prévu pour son départ. RAPPEL : certains établissements ne disposent pas d'accueil de nuit, merci de prendre vos précautions auprès du prestataire.

4-2-1-2 Si exceptionnellement (erreur de réservation ou accident imprévu dans la chambre), la ou les chambres retenues n'étaient plus disponibles au moment de l’arrivée du client, le prestataire doit, sans aucun frais supplémentaire pour ledit client : 1. lui procurer une ou plusieurs chambres en nombre équivalent à la réservation, dans un autre établissement de classe égale ou supérieure, à un prix égal ou inférieur au prix de la ou des chambres réservées, RAPPEL : Le classement des établissements est déterminé d'après le confort et les prestations offertes. Les normes de classement sont élaborées par ATOUT France et examinées par la Préfecture. Les photos présentées ne sont aucunement contractuelles. 2. lui proposer une solution de transport jusqu'à cet établissement, 3. lui rembourser, s'il le souhaite, le prix d'une communication téléphonique entre cet établissement et sa famille ou son bureau.

4-2-2 Produits touristiques et Package / Forfaits touristiques : Les horaires indiqués sont à respecter afin de garantir le bon déroulement de la prestation. En cas de retard et sans manifestation de la part du client au sujet de son heure d’arrivée, la réservation est garantie selon le bon vouloir du prestataire. En cas d’obligation par le prestataire de ne pas attendre les clients retardataires, un report d’activité sera proposé au client. Si aucune date de substitution ne peut être trouvée, seul le client est responsable de son retard et une pénalité de 100% du montant de la prestation sera facturée. Il peut advenir que certaines activités proposées par les Prestataires et indiquées dans le descriptif figurant sur le Site, soient supprimées notamment pour des raisons climatiques, en cas de force majeure, de séjour hors saison touristique, ou lorsque le nombre de participants requis pour la réalisation de l’activité n’est pas atteint. L'annulation d'une quelconque activité pour un cas de force majeure ou en raison du comportement d'un tiers au contrat ne saurait en tout état de cause entraîner un quelconque dédommagement au profit du client par l’Office de Tourisme d’Arles Article 5 - Suppléments et modifications par le client

Toute prestation non prévue dans le forfait doit être réglée sur place. Le client ne peut, sauf accord préalable de l’Office de Tourisme, modifier le déroulement de son séjour. Les frais de modifications non acceptées restent entièrement à la charge du client. En cas de non-utilisation, les bons d’échanges ne seront pas remboursés.

Article 6 - Cession du contrat par le client

Le client peut céder son contrat à un cessionnaire qui remplit les mêmes conditions que lui pour effectuer la prestation. Dans ce cas le client est tenu d’informer l’Office de Tourisme d’Arles de sa décision par lettre recommandée avec accusé de réception, au plus tard 7 jours avant le début de la prestation. La cession du contrat doit s’effectuer à prix coûtant. Le cédant et le cessionnaire sont responsables solidairement vis-à-vis du vendeur, du paiement du solde du prix ainsi que des frais supplémentaires éventuels occasionnés par cette cession.

Article 7 - Modification par l’Office de Tourisme d’un élément substantiel du contrat

Lorsqu’avant la date prévue du début de la prestation, l’Office de Tourisme se trouve contraint d’apporter une modification à l’un des éléments essentiels du contrat, le client peut, sans préjuger des recours en réparation pour dommages éventuellement subis, et après en avoir été informé par l’Office de Tourisme par tous moyens :-soit résilier son contrat et obtenir, sans pénalités, le remboursement immédiat des sommes versées. Il recevra en outre une indemnité au moins égale à la pénalité qu’il aurait supportée si l’annulation était intervenue de son fait à cette date telles que définie à l’article 8 des présentes Conditions générales de vente. -soit accepter la modification ou la substitution de prestations proposée par l’Office de Tourisme, un avenant au contrat précisant les modifications apportées étant alors signé par les parties. Si la prestation de substitution est moins chère que la prestation commandée, le trop-perçu sera restitué au client avant le début de la prestation.

Article 8 - Annulation du fait du client

Toute annulation totale ou partielle doit être notifiée :- via le Site internet [email protected] en indiquant le numéro de réservation, - ou en contactant directement le service par téléphone au +33 4 90 18 41 26 ou +334 90 18 41 22, du lundi au vendredi hors jours fériés.

Si le client a contracté une assurance-annulation : il convient de se reporter aux conditions de remboursement prévues dans le contrat d’assurance.Si le client n’a pas contracté d’assurance-annulation, en cas d’annulation totale ou partielle par le client, l’Office de Tourisme appliquera de plein droit au client des pénalités, dans les conditions ci-après fixées :

8-4 - Produits touristiques et Packages / Forfaits touristiques - En cas de résiliation plus de 30 jours avant le début du séjour, une somme égale à 25 % du prix du séjour restera acquise à l’Office de Tourisme d’Arles.- En cas de résiliation moins de 30 jours avant le début du séjour, la totalité du prix du séjour restera acquise à l’Office de Tourisme d’Arles.- Un départ anticipé ou une arrivée retardée ne donnera lieu à aucun remboursement.Il est entendu que les pénalités ainsi retenues seront reversées aux prestataires respectifs.Dans tous les cas, l’Office de Tourisme d’Arles conservera les frais de dossier ainsi que sa rémunération.Les activités liées à l’organisation et à la vente de voyages ou de séjours à une date déterminée ou à une période spécifiée ne sont pas soumises au délai de rétractation de 7 jours applicable à la vente à distance.

Article 9 – Annulation du fait de l’Office de Tourisme du d’Arles

Lorsqu’avant le début de la prestation, l’Office du Tourisme d’Arles annule la prestation, il doit en informer le client par lettre recommandée avec accusé de réception.Le client, sans préjuger des recours en réparation des dommages éventuellement subis, sera remboursé immédiatement et sans pénalité des sommes versées, il recevra en outre une indemnité égale à la pénalité qu’il aurait supportée si l’annulation était intervenue de son fait à cette date telle que définie à l’article 8 des présentes Conditions Générales de vente. Ces dispositions ne s’appliquent pas lorsqu’est conclu un accord amiable ayant pour objet l’acceptation par le client d’une prestation de substitution proposée par l’Office du Tourisme.

9-1 Dispositions particulières concernant certains types de prestations qui requièrent un nombre minimum de participants L’insuffisance du nombre de participants peut être un motif valable d’annulation pour certains types de prestations. Dans ce cas, l’Office du Tourisme d’Arles restitue la totalité des sommes versées correspondantes. Cette éventualité ne saurait intervenir moins de 24 heures avant le début de la prestation.

Article 10 - Responsabilité

10-1 L’Office de Tourisme qui offre à un client des prestations est l’unique interlocuteur de ce client et répond devant lui de l’exécution des prestations commandées et des obligations découlant des présentes conditions de vente.

10-2 Les programmes de l’Office de Tourisme d’Arles dépendent des jours et heures d’ouverture des différents monuments, musées et établissements. En cas de fermeture imprévue, l’Office du Tourisme ne pourra, en aucun cas, être tenu pour responsable pour la non-réalisation d’un programme qui n’est pas dû à son propre fait.

10-3 L’Office de Tourisme ne peut être tenu pour responsable de l’inexécution totale ou partielle des prestations commandées ou du non-respect total ou partiel des obligations stipulées dans les présentes conditions générales de vente, en présence de cas fortuits, de cas de force majeure, de mauvaise exécution ou de fautes commises par le client, ou de faits imprévisibles et insurmontables d’un tiers étranger à la fourniture des prestations.

10-4 En aucun cas, l’Office de Tourisme d’Arles ne saurait voir sa responsabilité engagée en cas d’utilisation de ces contrats par des tiers ou à des fins autres que touristiques.

Article 11 - Force majeure

11-1 On entend par force majeure tout événement extérieur aux parties présentant un caractère à la fois imprévisible et insurmontable qui empêche soit le client, soit les voyageurs, soit l'agence ou les prestataires de services impliqués dans la réalisation du voyage, de l’exécution d’une ou de prestation(s), d'exécuter tout ou partie des obligations prévues par le contrat. Il en sera notamment ainsi en matière de grève des moyens de transport, de manifestations, du personnel, de conditions climatiques (intempéries, tempêtes...), des conditions hydrologiques (crues, inondations...), fermeture d’établissements, et géographiques.

11-2 La survenance d’un cas de force majeure suspend les obligations des présentes affectées par ce dernier et exonère de toute responsabilité la partie qui aurait dû exécuter l'obligation ainsi affectée. Le prestataire se réserve le droit d’annuler toute réservation en cas de force majeure et d’en modifier la date. Si le prestataire se trouve dans l’obligation d’annuler la prestation avant que le client ait pu commencer l’activité, un report de l’activité lui sera proposé.

Article 12 - Données personnelles

12-1 Le site www.arlestourisme.com a fait l’objet d’une déclaration à la CNIL n° 1139958 Les informations personnelles communiquées par le client, y compris le numéro, le nom et l’adresse associés à la carte de crédit, sur le Site internet permettent de traiter et exécuter ses commandes et sont cryptée afin d’éviter que celles-ci soient lues lorsqu’elles sont transmises sur Internet. Les informations cryptées sont certifiées par la société OGONE à l'aide de sa solution Quality SSL (http://www.qualityssl.com/) ce qui constitue à l'heure actuelle l'une des meilleures garanties disponibles destinées aux transactions commerciales sécurisées. Le cryptage de toutes les informations personnelles du client, y compris le numéro, le nom et l’adresse associés à la carte de crédit, permet d’éviter que celles-ci soient lues lorsqu’elles sont transmises sur Internet. Conformément à l'article 32 de la Loi Informatique et Libertés du 6 janvier 1978 modifiée par la loi 2004-801 du 6 août 2004, les informations indispensables pour traiter et exécuter les commandes, sont signalées par un astérisque dans les pages du Site. Les autres demandes d’informations appelant une réponse facultative, ou les informations relatives à l’intérêt de l’Utilisateur pour les offres susceptibles de lui être adressées sont destinées à mieux le connaître ainsi qu'à améliorer les services qui lui sont proposés. La survenance d’un impayé au motif d’une utilisation frauduleuse d’une carte bancaire entraînera l’inscription des coordonnées en rapport avec la commande de l’Utilisateur qui est à l’origine de cet impayé au sein d’un fichier incident de paiement mis en ouvre par l’assureur et placé sous sa responsabilité.

12-2 Le client dispose d’un droit d’accès, de modification, de rectification et de suppression des données qui le concernent. Pour l’exercer, il lui suffit de s’adresser à l'Office de Tourisme :Office de Tourisme d’Arles 12 Boulevard Emile Zola - 13200 Arles [email protected]

Article 13 - Assurances - Garanties

L’Office de Tourisme d’Arles a souscrit une assurance responsabilité civile organisateur de voyage auprès de AVIVA et une garantie financière de 30 490 e auprès de l’Association Professionnelle de Solidarité du tourisme - 15, Avenue Carnot - 75017 Paris, afin de couvrir les conséquences de la responsabilité civile professionnelle qu’il pourrait encourir en sa qualité d’organisme local de tourisme autorisé à commercialiser des produits.

Article 14 - Réclamations / Litiges

14-1 Toute réclamation relative à une prestation délivrée sous la responsabilité de l'Office de Tourisme d’Arles dans le cadre de l'exécution du contrat de séjour conclu avec le client doit être faite soit à l'Office de tourisme d’Arles durant le séjour, soit adressée par lettre recommandée avec accusé de réception à l’Office de Tourisme, dans les 10 jours suivants la date de réalisation de la prestation, à l’adresse suivante :Office de tourisme d’Arles 12 Boulevard Emile Zola - 13200 ArlesÀ défaut, aucune réclamation ne sera admise par l’Office de Tourisme.

14-2 En cas de réclamation, l'office de tourisme d’Arles.s'engage à tout mettre en œuvre afin de trouver un accord amiable en vue de résoudre le différend.

14-3 En cas de litiges, les Conditions Générales de vente sont soumises au droit français. Tout litige relatif à leur interprétation et/ou à leur exécution relève des Tribunaux français.

14-4 Après avoir saisi le service (après-vente, après voyage…) et, à défaut de réponse satisfaisante ou en l’absence de réponse dans un délai de 60 jours, le client peut saisir le médiateur du Tourisme et du Voyage, dont les coordonnées et modalités de saisine sont disponibles sur son site : www.mtv.travel.

*Conditions générales de venteLes conditions générales de vente sont disponibles à la demande.

Le service groupes dispose d’une immatriculation au registre des opérateurs de voyages, accordée par Atout France IM 013110031.

Arles Crau Camargue Montagnette

Cette marque prouve la conformité à la norme NF X 50-730 et aux règles de certification NF 237.Elle garantit que les activités d'accueil, d'information, de promotion / communication, de production / commercialisation, de la boutique, de création et gestion d'événements, l'évaluation et l'amélioration de la qualité de service sont contrôlés régulièrement. www.marque-nf.comOffices de tourisme

Charte graphique > Concept signature "Arles 365°" > Studio B - Conception graphique > POLE SUD Productions (Arles).Crédits photographiques > Service communication de la ville d’Arles - Office de tourisme d’Arles - L.Roux - Musée Réattu, façade côté Rhône, cliché F. Deladerrière - Festival Arelate - CMN -Bernard LABAT – Mas de Valériole – G. Vlassis – CRT Paca – Musée de l’Arles antique - Christian Lacroix, Dessin haute couture, dépôt au musée Réattu en 2015 – Hervé Hôte – Villa J – Manade

Jacques Bon – Mas de peint – Hôtel Calendal – Palais des congrès – Epicerie du bar à vin - S.Disset - T.Seray - V. Piccolino.Brochure imprimée sur papier recyclé par Pure Impression - Mauguio

Plage de Piémanson

GARETGV

GARETGV

GARE TGV

GARETGV

Ligne TGV

Paris740 Km

Barcelone410 Km

Rome 950 KmMarseille

Londres 1150 Km

Berlin1520 Km

Amsterdam1210 Km

Genève430 Km

Montpellier

A9

A7

A54

La Camargue

Les Saintes Maries de la Mer

AlbaronSaliers

Fourques

St. Martin de Crau

Paradou

Raphèle

Maussane

Mouriès

Les BauxSt. EtienneDu Grès

Tarascon St. Rémy de Provence

Chateaurenard

Eygalières

Salon

Beaucaire

Salin de Giraud

Port Saint Louis

MasThibert

Sambuc

St. Gilles

Nîmes

Pont du Gard

Remoulins

AvignonFontainede Vaucluse

Carpentras

Orange PARIS LYON

GordesRoussillon Apt

Le LuberonLe Luberon

CavaillonLa Durance

Aix en Provence

Marseille

AéroportInternational

Aigues Mortes Le Petit Rhone

Le Grand Rhone

10 Km

ESPAGNE

ITALIE

La Crau

Les Alpilles

Arles

Arles

Mer Méditerranée

Etang du Vaccarés Etang

de Berre

La Camargue

Les Alpilles

Arles

La Crau

Fontvieille

www.arlestourisme.com

RECEPTION DESK

Boulevard des Lices - 13200 ArlesTél : + 33(0)4 90 18 41 20Fax : + 33(0)4 90 18 41 [email protected]

GROUPS SERVICE

12, boulevard Emile Zola - 13200 ArlesTél : + 33(0)4 90 18 32 65Fax : + 33(0)4 90 93 17 17

[email protected]

Documents

GROUPS 2017 - · PDF fileGROUPS 2017 . ... inspiration ... The Gypsy Kings, internationally famous for their gypsy music,