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Your worldwide training partner of choice Return-on-site guide Montreal campus June 2020

Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

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Page 1: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

Your worldwidetraining partner of choice

Return-on-site guide

Montreal campus

June 2020

Page 2: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential2

CAE’s approach for a safe return to our Montreal campus

This guide sets out all the procedures and rules in place to ensure

that working in our facilities is safe for everyone

CAE Montreal is taking a cautious and

gradual approach to allow a limited number of

employees to return to our premises

Employees who do not have the authorization

from their manager to work at CAE must

continue to work from home until further

notice

Make sure you read and understand this guide and comply with the measures

on site to protect yourself and others

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 3: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential

Measures are in place to ensure your safety from the moment you arrive until you leave

3

Returning to CAE premises –New measures throughout your day at work

At home

Commuting

Entering CAE

facilities

Social distancing,

washing hands and

wearing a mask

Hallways,

staircases

and elevatorsClosed areas

WashroomsBreak areas

Outside CAE

Locker

rooms

Self-service

cleaning

products

Office spaces

Plant

Simulator

Visitors

Training

Centres

Exiting CAE

Lunch break

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 4: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential

Even if you’re authorized to work at CAE’s premises, if you can do your work from home, please do so

4

Before leaving homeSelf-assessment

Yes No

Do I have the authorization from my manager to work at CAE’s

premises?1

Other elements to consider:

▪ Only come to work on days when you’re

assigned to come to work.

▪ Only come at the requested time.

▪ Think about what your day will look like.

Will you be more effective at home?

You must continue to work from home

until further notice.

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Page 5: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential5

Before leaving homeDaily self-assessment

Do I have COVID-19 or COVID-19

symptoms? (cough, fever, shortness of breath, loss of

or a change in your normal sense of smell

or taste)

2

Have I been in contact with

someone affected by COVID-19?3

If at least

one of the

answers is

‘‘YESˮ

Work from

home or

stay home.

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

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CAE Inc. Proprietary Information and/or Confidential

Cloakrooms and personal drawers will be accessible

6

Before leaving home What to bring with you

To limit the propagation of the virus, only bring what is necessary with you.

Essentials Nice to have

▪ Laptop

▪ Charger

▪ Headset (if applicable)

▪ Notebook, files, pen, etc.

▪ Disinfectant gel (in addition to the one

provided on site)

▪ Tissues

▪ Hand cream

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

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CAE Inc. Proprietary Information and/or Confidential7

Commuting

Car Carpooling

Same as usual

▪ Limit of 2 passengers

per car

▪ Carpoolers must wear a

face cover and should sit

one at the front and one

at the back, except for

employees living

together

Public transit

▪ Face covers highly

recommended by

authorities

Bike

▪ Same as usual

▪ New locker room code

of conduct to comply

with

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Page 8: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential8

Entering CAE

Open entrances1Main entrance

Accessible 24/7

Guarded:

Mon. to Fri.:5 a.m. to 10:30 p.m.,

Sat. and Sun.: 5 a.m. to 5 p.m.

Visitors:

▪ Access to essential visitors only

▪ Letter on preventive measures should be sent to visitors prior to their visit

▪ Visitors must enter through the front lobby and be accompanied at all times

Door 4

Accessible 24/7

Guarded:

Mon. to Fri.: 5 a.m. to 10:30 p.m.

Door 2

Only open for CAT TC

employees and customers and

L3 employees

BAT Training Centre entrance

Open for BAT TC employees

and customers

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Page 9: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential9

Entering CAE

Social distancing2

Lines on the floor and crowd cords were set

up at the entrances to guide employees and

indicate the required distance to respect.

Before entering CAE, everyone must follow a set of procedures.

Please plan for extra time to go through all the procedures before entering the facilities.

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 10: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential10

Entering CAE

Declaration3

Temperature check4

Raise your hand to declare that you:

• Comply with local quarantine requirements;

• Do not have COVID-19 or COVID-19 symptoms;

• Were not in contact with someone who has COVID-19;

• Comply with the return to work guide and pandemic code of conduct.

An infrared thermometer camera will take your temperature to

ensure you do not have a fever

If your temperature is equal to or above 38 oC/100.4 oF, you

will not be allowed to enter CAE facilities

Note: Self-declaration is still monitored when

guard is not present

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 11: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential

Personal face coverings are not permitted

11

Entering CAE

Putting on a face mask or face

covering provided by CAE5

CAE is providing surgical face masks and

face coverings to everyone entering its

facilities.

To put the face mask on:

1. Disinfect your hands

2. Put the mask on

3. Disinfect your hands

4. Enter CAE facilities

You must wear the CAE-

provided mask or face

covering at all times, except

when:

▪ Working at your workstation

more than 2 metres from your

colleagues

▪ Eating, drinking, smoking or

showering

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

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CAE Inc. Proprietary Information and/or Confidential12

Mask distribution process

Wearing a mask and gloves, the

Security agent disinfects the table.

The Security agent lays out the masks

one by one on the table.

1

2

3Employees disinfect their hands, take

a mask, then disinfect their hands

again.

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

If an employee

touches or coughs

over the masks, the

Security agent will

throw away the

contaminated

masks and clean

the table again.

When the table is

empty, the security

agent starts the

process over.

Page 13: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential

Wearing a mask or a face covering is mandatory at all times except when working at your workstation at

more than 2 metres from your colleagues and when eating and drinking

13

When to wear a surgical mask, face covering and eye protection?

Surgical masks are mandatory in the areas where

keeping a two-metre (6 feet) distance with others

is not possible and where indicated.

For instance: The plant

Eye protection and surgical masks are mandatory

in full-flight simulators, other enclosed training

devices and where indicated.

Face coverings provided

by CAE can be worn

everywhere else

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CAE Inc. Proprietary Information and/or Confidential14

How to put on a face mask with ties

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 15: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential15

How to put on a face mask with loops

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 16: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential16

How to remove a face mask with ties

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 17: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential17

How to remove a face mask with loops

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 18: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential18

Taking off your mask

When removing your face

mask temporarily:

▪ Disinfect the surface before and

after putting the mask on it

When leaving CAE:

▪ Put the mask in the appropriate

garbage bin at the exit

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CAE Inc. Proprietary Information and/or Confidential19

3 basic rules to follow

Wash or disinfect your handsWash your hands Wash or disinfect your handsPractice social

distancingWash or disinfect your handsWear a mask

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Page 20: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential

Always wear a mask when circulating through the facilities

20

Hallways, staircases and elevators

Hallways and staircases

Walk or go up and down on the right side

Social distancing

Keep a two-metre distance between you and others

Don’t stop in the corridors

Elevators

Maximum capacity of 1 or 2 people at a time

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CAE Inc. Proprietary Information and/or Confidential21

Closed areas

Certain areas are closed to allow for

better disinfection and cleaning in the

available areas.

As such, you may not be working in your

usual area. Your manager will inform you

where to work before you come to CAE.

Though you will have access to your

personal drawer or desk in closed areas,

avoid using them, as these areas are

not disinfected. If you must access them,

wash your hands afterward.

It is forbidden to work in closed areas

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CAE Inc. Proprietary Information and/or Confidential22

Washrooms

Washroom door to remain open at all times

Hand dryers to be temporarily out of order

and replaced by brown paper

Washing hands is mandatory upon entrance

and before leaving the washroom

If possible,

bring as few items as possible with you

Wear a mask at all times and

try to respect social distancing

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CAE Inc. Proprietary Information and/or Confidential

Café areas and microwaves are disinfected several times a day by the cleaning crew

23

Lunch time

Wash your hands and clean the surface

on which you eat before and after

eating

Staff employees must eat at their desk

Those who can’t eat at their desk can eat in the

cafeteria or cafe areas where seating is spread

out and limited to one chair per table. You must

wear a mask in those areas except when eating

and drinking

Cafeteria and café areas are reserved for

production employees from 10:45 a.m.

to 12:35 p.m.

Respect social distancing when using

or waiting for a microwave

Employees are allowed to bring their

lunch and use the fridge

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

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CAE Inc. Proprietary Information and/or Confidential24

Break areas and water fountains

Café-de-Liesse and Café Van Houtte are

closed until further notice

Wash or disinfect your hands after using

coffee machines, microwaves, vending

machines, etc.

Employees working in office spaces

should eat at their desk

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

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CAE Inc. Proprietary Information and/or Confidential

When returning inside, employees must complete the entrance procedures

but they must keep their mask

25

Exterior break and smoking areas

Picnic tables and terraces

▪ Picnic tables have limited capacity indicated

with posters on each table

▪ It is recommended to bring a placemat

Pedestrian pathways

▪ Pedestrians must continue to walk within

pathways and keep a two-metre distance from

others

Smoking areas

▪ Smokers must go in and around designated

smoking area and respect social distancing

▪ New smoking area near main entrance towards

the door 5 parking lot

Others

▪ Electric car owners should bring disinfecting

wipes or gel to disinfect their hands after

handling the charger

▪ 1 person at a time per bike rack

▪ Basketball court is closed

Exit through main entrance or door 4 only

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CAE Inc. Proprietary Information and/or Confidential26

Locker rooms

For questions regarding cleaning of the

locker rooms, contact Facility Services

For questions pertaining to lockers, contact

[email protected]

Locker rooms are disinfected several times a day by the cleaning crew

Locker room doors must be open at all timesHanging clothes or towels for the day is not

allowed in the locker room nor anywhere else

Showers and lockers are to be

disinfected by users

Masks can be stored in your locker while

you are showering

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 27: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential

Remember to wash your hands too!

27

Self-service cleaning products

Employees can access disinfecting wipes and gel throughout the building to help them

disinfect their hands and other objects and surfaces that they touch during the day.

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.

Page 28: Guide de retour au travail · 1 Open entrances Main entrance Accessible 24/7 Guarded: Mon. to Fri.:5 a.m. to 10:30 p.m., Sat. and Sun.: 5 a.m. to 5 p.m. Visitors: Access to essential

CAE Inc. Proprietary Information and/or Confidential28

Office spaces

To allow for social distancing, signage was installed on

workstations that should not be used

Employees can take off their mask when more than two

metres away from their colleagues

Employees must use the same workstation all day

Employees must disinfect their desk after use or before

leaving

Screens, desks, chairs, keyboards and wires are disinfected

several times a day by the cleaning crew

Update your grid location in your Teams or Skype status to indicate where you’re sitting

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CAE Inc. Proprietary Information and/or Confidential29

Cloakrooms, printer and storage rooms

people at a time are allowed

in cloakrooms, printer and

storage rooms2

Wash or disinfect your hands

before and after touching the

fridge, printer and drawers.

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CAE Inc. Proprietary Information and/or Confidential30

Conference rooms

Wear a mask

Disinfect surfaces and equipment after use

Respect the room’s maximum capacity

Meetings should be held via Teams or Skype

as much as possible

However, if you have to use a conference room you must:

Leave the door open after use

1

2

3

4

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CAE Inc. Proprietary Information and/or Confidential31

Plant

Self-declaration

protocol for

105, 109, 129 and 400

Montée-de-Liesse

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Café areas are reserved for production employees between 10:45 a.m. and 12:35 p.m.

32

Plant

Employees working

in the plant must

already be wearing

their safety shoes

and glasses before

entering the

facilities.

To avoid gatherings:

Work shifts:

Shared services + store

▪ 6:00 a.m. to 2:00 p.m.

▪ 2 p.m. to 10 p.m.

▪ 10 p.m. to 6 a.m.

Value streams + P7

▪ 6:30 a.m. to 2:30 p.m.

▪ 2:30 p.m. to 10:30 p.m.

▪ 10:30 p.m. to 6:30 a.m.

Breaks and lunch time:

Shared services

Break: 8:50 a.m. to 9:00 a.m.

Lunch time: 10:45 a.m. to 11:15 a.m.

Logistics (P7 + store)

Break: 9:10 a.m. to 9:20 a.m.

Lunch time: 11:25 a.m. to 11:55 a.m.

Value streams

Break: 9:30 a.m. to 9:40 a.m.

Lunch time: 12:05 p.m. to 12:35 p.m.

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In the facilitiesPlant

Before starting to work, employees in

the plant must clean their workstation,

tools and machinery with the provided

cleaning products

When they are finished, employees must

sign the verification list indicating the

date, time and their initials

1

2

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CAE Inc. Proprietary Information and/or Confidential34

Plant

In addition to masks,

protection barriers were also

installed between

workstations

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Simulator

Employees and visitors going into

the simulators must wear a mask

and eye protection

+

They must disinfect the flight

controls and tactile equipment

before and after the validation.

During the pandemic, oxygen face masks cannot be tested

If employees take visitors into the

simulator, they must refer to the

ingress/egress procedures on

page 38.

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CAE Inc. Proprietary Information and/or Confidential36

VisitorsBefore welcoming visitors

Host to create a Notice of visit for each visitor.

Host to send the Communication for visitors entering CAE

facility prior to arrival.

The communication lists the declaration process, the entry

protocol and general recommendations.

1

2

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CAE Inc. Proprietary Information and/or Confidential37

VisitorsVisitors arrival

Visitors must enter by the front lobby only.

Visitors parking is available nearby.

Visitors, like employees, must proceed through the

declaration process and entry protocol.

See slides 9, 10, & 11 for more details.

1

2

No symptoms:

difficulty breathing,

cough, sore throat,

fever, change of taste

or smell.

No contact with a

person diagnosed

with COVID-19 in the

last 14 days.

Have not tested

positive for COVID-19

in the last 14 days.

Put the mask

provided by CAE.

Disinfect your hands

before and after

putting the mask.

Sign a declaration

upon each entry.

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CAE Inc. Proprietary Information and/or Confidential38

VisitorsDuring visitors’ stay

Accompanying

guests

▪ Customers must be

accompanied at all times.

▪ PM is responsible for

clients while in CAE

facilities.

Meeting rooms

▪ Rooms have limited

capacity.

▪ Rooms must be booked

ahead of time.

▪ Mask must be worn at all

times in meeting rooms.

▪ Food must be eaten

outside of the meeting

rooms.

Food

Lunch boxes

Accompanying

guests

▪ Visitors must be

accompanied at all times.

▪ Host must ensure CAE

preventive measures are

understood by the visitors.

Meeting rooms

▪ Rooms have limited

capacity.

▪ Rooms must be booked

ahead of time.

▪ Mask must be worn at all

times in meeting rooms.

▪ Food must be eaten outside

of the meeting rooms in the

nearby eating area.

▪ Doors must be left open

after use for cleaning.

Eatz Chez Vouz

▪ 6 lunch boxes minimum per order

▪ Credit payment only

▪ Delivery or pickup

▪ Email: [email protected]

▪ Menu: available here

*Coffee not available

Compass Canada

▪ 8 lunch boxes minimum per order

▪ Credit payment only

▪ Delivery

▪ Email: yul.acrestaurants@compass-

canada.com

▪ Menu: available here

*Coffee available

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CAE Inc. Proprietary Information and/or Confidential39

Training Centres

Entrance protocols apply to

customers as well:

▪ Declaration

▪ Temperature check

▪ Mask

Entering CAT and

BAT Training

Centres

Customers do not need to be

accompanied at all times,

unlike other visitors.

Disposable gloves are provided on simulator

podiums and must be used if handling the

checklist (QRH).

Simulator start and stop times must be

respected. If changes occur, call simulator

technicians to advise.

All CAE Montreal preventive measures are applied in CAT and BAT Training Centres unless specified.

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CAE Inc. Proprietary Information and/or Confidential40

Training Centres

Sequence for entering the simulator:

Captain first, First Officer second, then Instructor

Exit sequence to exit the simulator:

Instructor first, First Officer second, then Captain

Disinfection of the simulator throttles and controls before and after

the session

Use laser pointer for briefing and debriefing

More details in the COVID-19 Protocol for Training Centres

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CAE Inc. Proprietary Information and/or Confidential41

Training centresClassrooms

Students and staff must limit the items they carry with them.

Teacher-student ratio and physical organization of rooms must take into account

social distancing rules.

Customers are to eat lunch in the assigned classroom when in ground school.

Briefing room doors are to be left open when not in use.

Classrooms not in use are locked.

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CAE Inc. Proprietary Information and/or Confidential42

Leaving the facilities

Clean your

workstation

1Leave no

belongings

behind

2Put your mask in

the appropriate

bin when exiting

3Disinfect your

hands

4

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CAE Inc. Proprietary Information and/or Confidential43

For more information on

COVID-19

[email protected]

Facilities

[email protected]

Security

[email protected]

Protect yourself,

protect others.

©CAE Inc. 2020. All rights reserved. Reproduction is prohibited without CAE Inc.’s written consent.