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7/30/2019 Guide to Low-cost Usability Tools
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Guide to Low-costUsability Tools
Dr. Peter J. Meyers
2009 User Eect. All Rights Reserved.
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Why I Wrote This Guide
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
i. Introducon
Weve seen a ood of new web-based usability tools hit the market over
the past year or two, many of them free or very low-cost. There have been
some great blog posts comparing these tools, but I felt that webmasters
and usability professionals needed a deeper dive into these resources. In
parcular, I wanted to actually test each of these tools on my own site,
something nearly impossible to do in the scope of a blog post.
This guide covers 20 tools, grouped into 4 major types. My goal is to present
you with an open-minded review so that you can beer compare your
opons and decide for yourself where best to put your me and money.
Enjoy!
Dr. Pete
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The 4 Types of Tools
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
i. Introducon
I. Heat MappingHeat mapping (or click mapping) tools record visitor clicks to create visual
maps of user acvity. Secon I also includes eye-tracking simulators.
II. Screen RecordingScreen recorders track individual visitors to your website to create asimulated video for each of those user sessions.
III. User TesngUser tesng tools simulate tradional, task-based usability tesng.
IV. User FeedbackUser feedback tools solicit direct feedback from your website visitors.
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How to Use This Guide
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
i. Introducon 4
Each of the 4 types of tools has a secon in this guide, and each tool has 2
pages: a general summary page and a page of more detailed screenshots.
For each tool in the guide, I provide the following informaon:
Free - Capabilies available in the free trial version (if applicable).
Basic - Pricing and features for the most basic paid version.
Type - Required installaon type (JavaScript, image upload, etc.).
Hps - Lists whether the tool supports secure (hps:) pages.
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I. Heat Mapping
AenonWizard
ClickDensity
Crazy Egg
Feng-GUI
III. User Tesng
Chalkmark
Feedback Army
Loop11
Usabilla
UserTesng.com*
UserVue
............ 6
...................... 6
............................. 8
............................... 10
............................... 12
............
............................. 22
...................... 24
................................... 26
.................................. 28
................... 30
................................. 32
Table of Contents
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
i. Introducon
II. Screen Recording
ClickTale
Clixpy
OpenHallway
Usery*
IV. User Feedback
4Q by iPercepons
Fivesecondtest
Get Sasfacon
Kampyle
Skribit
UserVoice
..... 14
................................. 14
..................................... 16
......................... 18
.................................. 20
........ 4
................ 34
....................... 36
..................... 38
................................. 40
.................................... 42
.............................. 44
* While I do my best to be unbiased, User Eect is a partner of UserTesng.com and an aliate of Usery.
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AenonWizard Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
I. Heat Mapping Tools
Aenon Heat Map:
This is a sample virtual heat map generated by
AenonWizard. It aempts to map out the
areas that will draw the most visual heat. It
can help you quickly understand how images,
headers, and other visual elements can bothreinforce and distract from your content.
Visual Hot Spots:
This blow-up shows how dramacally a logo
and header text can draw visual aenon. Italso helps to show how aenon ows from
one element to the next. Understanding these
hot spots can help you beer understand how
to strategically place crical visual elements.
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Clickdensitywww.clickdensity.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
I. Heat Mapping Tools
Free:
Basic:
Type:
Hps:
Overview:
Clickdensity tracks visitor clicks to produce a click map showing you hot spots
of acvity. Clicks can be displayed as a heat map, click map, or hover map.
Customizaon opons include ltering by browser type and date-range, aswell as a useful transparency adjustment to view the heat map more clearly.
Be sure to use the Follow targets opon to standardize Clickdensity maps
across browsers and resoluons.
1 site, 1 page, 5000 clicks
$5/month*
JavaScript code
Yes
* Basic paid package includes 1 site, unlimited pages, and 10000 clicks.
http://www.clickdensity.com/http://www.clickdensity.com/7/30/2019 Guide to Low-cost Usability Tools
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Clickdensity Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
I. Heat Mapping Tools
Click/Heat Map:
The heat map view shows areas that aracted
the most visitor clicks. This can be useful for
understanding how your navigaon, links,
and ads compete for aenon. Clickdensity
provides useful informaon even with a fairlysmall amount of data.
Fold Visualizaon:
Use the Show folds feature to see where
popular screen resoluons would cut oon your test pages. This is very useful for
visualizing how a wide variety of audiences see
your site. Clickdensity also allows you to lter
by major browsers.
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Crazy Eggwww.crazyegg.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
I. Heat Mapping Tools
Free:
Basic:
Type:
Hps:
10
Overview:
Crazy Egg generates a variety of visualizaons based on click acvity,
including a tradional heat map, simplied overlay, and confe mode
that lets you track clicks by source and other visitor metrics. The Crazy Eggreporng interface is very easy to use and, while the customizaon opons
are limited, the core reports are powerful and well-designed.
n/a
$9/month*
JavaScript code
Yes
* Basic paid package includes 10 pages and 10000 visitors/month.
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Crazy Egg Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
I. Heat Mapping Tools 11
Overlay Mode:
The simplest visualizaon in Crazy Egg is an
overlay which aggregates clicks across objects
(such as menu items). In this example, you
can see that Services received 6 clicks over
the me period of the test. Color-codingrepresents the relave click density.
Confe Mode:
Crazy Eggs confe mode allows you to dive
deeper into visitor analycs. In this example,you can see a list of referrers and their relave
acvity. The colors next to each referrer are
used to create points on a confe map.
Other metrics include search engines, country
of origin, OS, browser, and me-to-click.
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Feng-GUIwww.feng-gui.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
I. Heat Mapping Tools
Free:
Basic:
Type:
Hps:
1
Overview:
Feng-GUI uses a sophiscated algorithm to mimic the kind of heat map that
would be produced by an eye-tracking study. This is not a click map, but a
simulaon of what actual gaze paerns might look like. Simply upload ascreenshot, and the algorithm returns a heat map. While Feng-GUI isnt
meant to replace a laboratory eye-tracking study, the results are impressive.
1 image/day*
$50 (50 images)
Image upload
Yes
* Warning: Free heat-maps are publicly viewable by visitors to www.feng-gui.com.
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Feng-GUI Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
I. Heat Mapping Tools 1
Gaze Paerns:
Gaze xaon paerns are simulated for
graphics, form elds, and other items that the
algorithm decides are visually interesng. Each
item is marked with a visual scan order. Some
items may be scanned more than once as thevirtual visitors eyes move around the screen.
Complex Paths:
This shows a more complex path, with the
virtual visitors gaze returning to the graphictwice, once to focus on the man, and later to
focus on the arrow that hes holding. Feng-GUI
can help you get a clearer understanding of
how visually complex a web-page can be.
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ClickTalewww.clicktale.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
II. Screen Recording Tools
Free:
Basic:
Type:
Hps:
14
Overview:
ClickTale records individual visitor sessions and plays them back in a video
format. The interface allows you to easily control the playback speed, ip
through pages viewed, and see demographic informaon (country, browser,
etc.) at a glance. The free plan is limited and only allows you to watch paral
sessions for some visitors.
1 domain, 400 pageviews
$99/month
JavaScript code
Paid plans only
* Basic paid package includes 10 domains, 20000 pageviews/month, and 45-day history.
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Clixpywww.clixpy.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
II. Screen Recording Tools
Free:
Basic:
Type:
Hps:
16
Overview:
Clixpy captures and plays back individual visitors sessions (up to 10 for
the free trial). The Clixpy playback interface is simple and very easy to
use. Visitor screen resoluon is easy to track in Clixpy and screens render
accurately, making it easy to see how visitors with dierent browsers and
screen sizes are interacng (or having diculty interacng) with your site.
10 captures
$5 for 100 captures
JavaScript code
Yes
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Clickpy Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
II. Screen Recording Tools 1
Session Summary:
The Clixpy session summary makes it easy to
play back visitor sessions and tracks basic data,
including: pageviews, session length, browser,
resoluon, and visitor locaon. Clixpy also
allows you to save sessions for easy viewing ata later me.
Playback Controls:
Clixpy has very simple and intuive playback
controls with a small screen prole. Pageviewsare broken out (the numbered buons at
the top of the image) to allow you to easily
skip between screens or jump to mid-session
before playback.
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OpenHallwaywww.openhallway.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
II. Screen Recording Tools
Free:
Basic:
Type:
Hps:
1
Overview:
OpenHallway captures recordings of visitors sessions, but instead of
capturing direct website visitors, lets you send out an invitaon link to your
own test subjects. Subjects aempt to perform a chosen task or answer a
queson in an unmoderated fashion, recording unl they feel the task is
complete. OpenHallway also supports audio, so that test subjects can record
their observaons through a standard PC microphone.
1 single-user test
$49/month*
Direct visit
Yes
* Basic paid package includes unlimited tests up to 3 hours of recording, SSL data transmission.
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OpenHallway Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
II. Screen Recording Tools 1
Recording Session:
Test subjects arrive at an instrucon page
with a simple task, click on Start Recording
when theyre ready to begin, and then browse
normally in a new window unl they feel
theyve completed the task. No addionalsetup is required on the subjects side.
Video Playback:
OpenHallway uses more of a tradional web
video interface to play back test sessions,with a player embedded in the administrave
system. The video is a bit compressed, but
playback quality was ne for normal uses.
Open Hallway supports audio, but I wasnt able
to test that funcon for the guide.
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Userywww.usery.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
II. Screen Recording Tools
Free:
Basic:
Type:
Hps:
0
Overview:
Usery captures individual visits in video format, including scrolling and
clicks (on both clickable and non-clickable areas). A simple playback interface
allows you to pause the acon and ip through pages viewed by any
parcular visitor. I have experienced some minor rendering issues with the
Usery playback system, but they dont generally aect the data quality.
10 captures/month
$10/month*
JavaScript code
Plans over $50/mo. only
* Basic paid package includes 100 captures/month, 30-day storage, no hps support.
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Usery Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
II. Screen Recording Tools 1
Visitor Summary:
Usery allows you to view recent visitors in
one easy-to-manage list. The visitor summary
includes informaon on total pageviews, users
geographic locaon, referring URL, and landing
URL.
Playback Interface:
The visitor session playback interface is very
easy to use, with simple play, pause and stopfuncons, a progress indicator, and a pulldown
of all of the pages viewed during that parcular
session.
l
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Chalkmarkwww.opmalworkshop.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Free:
Basic:
Type:
Hps:
Overview:
Chalkmark allows you to upload a series of images and create pre-dened
tasks. You invite users to parcipate (via a custom link) and Chalkmark guides
them through the tasks, recording clicks to measure task compleon. The
results of this simplied user tesng are presented as a heat map indicang
where your users clicked to complete each step in the survey.
3 tasks/survey
$109/month*
Image upload
Yes
* Basic paid package includes unlimited surveys and unlimited tasks.
l
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Chalkmark Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Task Overlay:
Survey parcipants see a screenshot overlaid
with the given task. In this example, the task
is: Where would you click to nd out more
about User Eects services? Each task is
considered to be a single step in a process,with a corresponding click to move forward.
Task Compleon Map:
For each task, Chalkmark creates a heat map to
show where your survey parcipants clicked.In this case, we can see that 100% of users
correctly idened the Services menu tab.
This can help reveal whether people are having
trouble with crical tasks on your site.
III U T T l 4
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Feedback Armywww.feedbackarmy.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Free:
Basic:
Type:
Hps:
4
Overview:
Feedback Army lets you select a short series of quesons and solicits users to
visit your chosen URL and answer those quesons (via Amazons Mechanical
Turk program). Test results are provided as text responses only. While
responses can be basic, the price-tag makes Feedback Army aracve for
geng inial feedback prior to more expensive tesng. Refund requests are
available in the event of low-quality feedback.
n/a
$10 for 10 users
Direct visit
Yes
http://www.feedbackarmy.com/http://www.feedbackarmy.com/7/30/2019 Guide to Low-cost Usability Tools
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III U T T l 6
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Loop11
www.loop11.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Free:
Basic:
Type:
Hps:
6
Overview:
Loop11 lets you combine a virtual user test with survey quesons. Simply
dene your custom tasks, landing URLs, success URLs, and quesons.
Loop11 will provide a custom link that you can send to your parcipants and
measures task success (via click acvity) and records answers to your survey
quesons. Each project can have mulple tasks (limited to 5 for the freebie).
1 project, 5 tasks
$350/project*
Direct visit
Yes
* Basic paid package includes unlimited tasks and up to 1000 parcipants.
III U T T l
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Loop11 Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Task Overlay:
Loop11 presents tasks as an overlay on your
website (you set the page the visitor lands on
for each task), displaying the current task and
% completed for the overall project. Quesons
can be placed between screenshots to gathermore detailed informaon from your visitors.
Project Dashboard:
The Loop11 project dashboard provides
summary data and analyses, including taskcompleon rates, aggregate answers to survey
quesons, and addional stascs about your
individual parcipants (browser, me on test,
me on task, page views per task, etc.).
III U T T l
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Usabillawww.usabilla.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Free:
Basic:
Type:
Hps:
Overview:
Usabilla lets you create predened tasks using either live pages or uploaded
images and then invite users (via a custom URL) to aempt those tasks. The
front-end interface is a simple overlay that guides the visitor with quesons
you create, such as Where would you click next? in this example. Usabilla
records clicks and also allows visitors to leave notes. This tool is currently in
beta and some features seem to sll need ironing out.
Full access (beta)
n/a
Direct visit or Image upload
Yes
III U T T l
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Usabilla Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Show Points View:
The Show Points view lets you see where
individual visitors clicked on screens during the
task. You can also view notes le by visitors,
but currently this feature is only available
through an XML export.
Heatmap View:
Usabilla is a bit of a hybrid - although the
implementaon is more of a user-tesng tool,the back-end data has more in common with
the heat-mapping tools in this guide. Here you
can see an actual heat map view, based on the
click acvity shown in the previous screenshot.
III User Tesng Tools 0
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UserTesng.comwww.usertesng.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Free:
Basic:
Type:
Hps:
0
Overview:
UserTesng.com uses its own, pre-screened tesng pool to run simple
usability tests based on the pages and quesons you select. Results are a
hybrid of video and voice-over walkthrough, where users think out loud as
they complete the pre-dened tasks. UserTesng.com also allows you to
request users based on specic demographics or custom requirements, and
will aempt to match test subjects appropriately.
n/a
$29/user
Direct visit
Yes
III User Tesng Tools 1
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UserTesng.com Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools 1
Visitor Playback:
Like a screen recording tool, UserTesng.com
lets you play back and pause a visitors session,
highlighng clicks. Addionally, visitors talk
over the session, providing crical feedback
about what theyre thinking and why theyretaking the acons as you watch.
Wrien Summary:
Test subjects also provide wrien feedback,
which can help you get a quick synopsisand also insure that your core quesons are
covered. Video playbacks generally run about
10-15 minutes, while wrien summaries are
fairly condensed (less than a page).
III User Tesng Tools
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UserVuewww.uservue.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
III. User Tesng Tools
Free:
Basic:
Type:
Hps:
Overview:
UserVue is a moderated tesng package from the makers of Morae, a
popular, professional usability tesng plaorm. With UserVue, you can invite
a parcipant and then observe and record a session in a teleconferencing-
style format. Text chat funconality is also supported. The nal session can
be saved as a video le or exported for use with Morae.
14-day trial
$149/month*
Direct visit
Yes
* Basic paid package includes unlimited sessions and unlimited phone me. Requires an addional (free) soware installaon for both the observer and parcipant.
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IV User Feedback Tools 4
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4Q (iPercepons)www.4qsurvey.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Free:
Basic:
Type:
Hps:
4
Overview:
Co-created by iPercepons and analycs guru Avinash Kaushik, 4Q is a
custom survey engine based on 4 simple quesons, ranging from overall
experience to task compleon, plus room for an open-ended response. The
4Q survey appears as a pop-over window and is permission-based. You can
customize quesons and control the rate at which the survey is displayed to
new visitors, minimizing interrupon to your site.
Full access
n/a
JavaScript code
Yes
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IV User Feedback Tools 6
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Fivesecondtestwww.vesecondtest.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Free:
Basic:
Type:
Hps:
6
Overview:
Fivesecondtest allows you to upload a screen image to perform a simple
memory test. Test subjects see your screen for 5 seconds and are either
asked to list what they can remember or complete a click-based task (your
choice). This emulates usabilitys 5-second rule and can help you beer
understand your site visitors rst impressions.
15 responses
$4 per token*
Image upload
Yes
* Each paid token includes 30 responses, within about 2 hours. Free responses take about 12 hours.
IV User Feedback Tools
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Fivesecondtest Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Individual Feedback:
Fivesecondtest breaks down feedback by
individual user, leng you see what each user
was able to remember about their 5-second
visit. In this case, the visitor remembered a
header, 2 buons, and a graphic, but missedcore informaon, like the company name.
Keyword Feedback:
You can also view aggregate feedback, based
on individual keywords. For example, 3 visitorsmenoned some form of usability while 2
menoned user tesng. This summary can
help you beer understand themes across
visitors and see if youre hing the mark.
IV User Feedback Tools
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Get Sasfaconwww.getsasfacon.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Free:
Basic:
Type:
Hps:
Overview:
Get Sasfacon combines a survey engine with a full-service customer
feedback center. The basic survey lets site visitors communicate an Idea,
Queson, Problem, or Praise, which then gets fed into a forum-style site
dedicated to your company. Full setup requires creang both company
and employee accounts, but even the free feature set is robust enough to
produce valuable feedback and let you communicate with customers.
Basic opons
$19/month*
JavaScript code
Yes
* Basic paid package includes company rep account, customizaon, and ability to host on your own URL.
IV User Feedback Tools
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Get Sasfacon Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Feedback Tab:
The most recognizable feature of Get
Sasfacon is the Feedback tab, shown here
on the lower-le of the screenshot. You can
customize the posion and color of the tab,
which seems to be popping up on more andmore sites recently.
Company Forum:
Survey responses are fed into an online
support forum, where you can respond directlyto customers. In this respect, Get Sasfacon
is less a survey engine and more of an ongoing
customer support and communicaons tool.
IV User Feedback Tools 40
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Kampylewww.kampyle.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Free:
Basic:
Type:
Hps:
40
Overview:
Kampyle installs a feedback tab in the corner of your website that pulls up
a pop-up survey. The survey assesses the visitors overall reacon (using
5 emocons as opons) and also presents choices to report bugs and give
suggesons and compliments. On compleon, the visitor can oponally
submit their email address. Although the Kampyle survey is passive, you can
also acvely solicit feedback on exit for a percentage of visitors.
1 form, 50 items
$99/month*
JavaScript code
Paid plans only
* Basic paid package includes 3 feedback forms, 250 feedback items, hps: support.
IV User Feedback Tools 41
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Kampyle Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools 41
Feedback Tab:
Kampyle creates a Give Feedback tab in the
corner of your website (you specify which
corner). Clicking on the feedback tab presents
a pop-up window with the feedback emocons
and comment opons.
Feedback Monitoring:
The free version of Kampyle only allows you to
see your feedback in a web-based email inbox,including the rang, comments, and some
basic user informaon. Advanced analycs,
visitor demographics, and Google Analycs
integraon are available with paid versions.
IV User Feedback Tools 4
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Skribitwww.skribit.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Free:
Basic:
Type:
Hps:
4
Overview:
Skribit is a user-feedback add-on designed for bloggers, evident from their
tagline: Cure Writers Block. While the funconality is similar to some of
the other survey tools, the structure and focus is designed for blog authors
looking for topic suggesons. Skribit lets you choose between either
having a Suggesons? tab that creates a pop-over form or a widget thats
permanently visible on your site.
1 blog
$24.95/year*
JavaScript code
Yes
* Basic paid package includes unlimited blogs, advanced customizaon, and suggeson moderaon.
IV User Feedback Tools 4
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Skribit Screenshots
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IV. User Feedback Tools 4
Suggesons Tab:
Skribit installs a Suggesons? tab on your
website that opens a pop-over form. The tab
posion and color is customizable, although
the form customizaon is a feature of the paid
package. You can also opt to install a visiblewidget directly on your site.
Feedback Dashboard:
Suggesons are logged in a dashboard along
with comments. Skribit has some addionalsocial media funcons that allow you to tag
suggesons and follow commenters. You can
also track popular suggesons, as you would
popular blog posts.
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UserVoicewww.uservoice.com
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools
Free:
Basic:
Type:
Hps:
44
Overview:
UserVoice creates a Feedback tab on your site that generates a pop-over
window when clicked. Instead of solicing direct comments, this feedback
window uses a Digg-style vong system, where visitors can easily view and
vote on previous comments. Customizaon is limited on free accounts
(including placement of the Feedback tab), but UserVoice provides a 15-
day free trial on their paid plans.
100 voters/month
$19/month*
JavaScript code
Yes
* Basic paid package includes unlimited, private forums, 100 voters/month, basic analycs.
IV. User Feedback Tools 4
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UserVoice Screenshots
Guide to Low-cost Usability Tools 2009 User Eect. All Rights Reserved.
IV. User Feedback Tools 4
Feedback Pop-over:
The UserVoice feedback window allows visitors
to view and vote on previous comment. Each
visitor is allowed up to 10 votes inially.
Visitors may also click through to the feedback
forum screen to leave a new comment.
Feedback Forum:
The feedback forum screen allows visitors to
view more details about previous commentsor leave a new comment. UserVoice also has
administrave screens for viewing comments,
but the funconality is similar. The vong-
based system may be more appropriate for
larger sites with heavy trac.
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V. Quick Summary 46
Free Basic Type HpsAenonWizard Full access n/a Image upload Yes
Clickdensity 1 site/page $5/month JavaScript code Yes
Crazy Egg n/a $9/month JavaScript code Yes
Feng-GUI 1 image/day $50 (50 images) Image upload Yes
I. Heat Mapping Tools
II. Screen Recording Tools
Free Basic Type Hps
ClickTale 400 pageviews $99/month JavaScript code Paid
Clixpy 10 captures $5 (100 captures) JavaScript code Yes
OpenHallway 1 user $49/month Direct visit Yes
Usery 10 captures/mo. $10/month JavaScript code Paid
V. Quick Summary 4
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V. Quick Summary 4
Free Basic Type HpsChalkmark 3 tasks $109/month Image upload Yes
Feedback Army n/a $10 (10 users) Direct visit Yes
Loop11 1 project $350/project Direct visit Yes
Usabilla Full access n/a Direct visit Yes
UserTesng.com n/a $29/user Direct visit Yes
UserVue 14-day trial $149/month Direct visitYes
III. User Tesng Tools
IV. User Feedback Tools
Free Basic Type Hps
4Q (iPercepons) Full access n/a JavaScript code Yes
Fivesecondtest 15 responses $4/test Image upload Yes
Get Sasfacon Basic opons $19/month JavaScript code Yes
Kampyle 1 form $99/month JavaScript code Paid
Skribit 1 blog $24.95/year JavaScript code Yes
UserVoice 100 voters/mo. $19/month JavaScript code Yes
Quesons or Comments? 4
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How to Contact Me
Quesons or Comments? 4
If you have quesons or comments about this guide, or if youd like to learn
more about how to put any of these usability tools to work on your own
website, please feel free to contact me directly at:
Dr. Peter J. Meyers (Dr. Pete)
User Eect501 N. Clinton St.
Suite 1406
Chicago, IL 60654
(847) 708-6007
www.usereect.com
@dr_pete
Phone:
Email:
Web:
Twier:
http://www.usereffect.com/http://twitter.com/dr_petehttp://twitter.com/dr_petehttp://twitter.com/dr_petehttp://www.usereffect.com/