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http://www.flickr.com/photos/ceardach/4549865709 Taming Your Communications Calendar Six Months at a Time #TamingComms @kivilm @guidestarusa

GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

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Page 1: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

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Taming Your Communications

Calendar Six Months at a Time

#TamingComms @kivilm @guidestarusa

Page 2: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Speakers

Kivi Leroux Miller, President Nonprofit Marketing Guide.com

Lindsay J.K. Nichols, Communications Director,

GuideStar USA, Inc. (moderator)

#TamingComms, @GuideStarUSA, @kivilm

Page 3: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Get the shorter

“My Communications Plan at a Glance” Handout

npmg.us/commplan

Page 4: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Nonprofits Have Always Had Many

Buckets to Fill with Content

Flickr: Tracy Hunter

Page 5: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

There were the good old

“print” days (circa 1995).

flickr.com

/ph

oto

s/bram

us

Page 6: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Then came website updates

and email newsletters.

flickr.com

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oto

s/bram

us

Page 7: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

And now there’s social media and mobile.

You have so many ways to deliver your

message, your head’s about to explode.

flickr.com

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Page 8: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

You Have Waaaay to Much to Do

Flickr: sashaW

Page 9: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

And Never Enough Time to Do It!

Flickr: laffy4k

Page 10: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Think Like the Media Mogul You Are

Everyone is a publisher and broadcaster, and therefore a media mogul.

Your nonprofit included.

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Page 11: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Here’s how to get a grip.

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Impose Some Limits

http://www.flickr.com/photos/ajaxofsalamis/6794460197

Page 13: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

How Many Slots in Six Months?

Monthly E-Newsletter with Three Articles:

6 editions x 3 articles per edition = 18 Slots

Weekly One-Off Email Alerts:

26 weeks x 1 topic = 26 slots

Facebook Updates

1 per day x 5 days week x 26 weeks = 130 slots

18 + 26 + 130 = 174 Slots to Fill

Page 14: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

First, You Map Original Content into 1/3 of Your Slots

Page 15: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Next, You Repurpose that

Original Content into another 1/3

of Your Slots

Page 16: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Then You Merge What

Comes Up into the Remaining 1/3

Page 17: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

http://www.flickr.com/photos/indi/4063079245

Create – and Live By –

These Three Documents 1. Big Picture

Communications Timeline

2. Core Topics List

3. Editorial Calendar

Page 18: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

1. The Big Picture

Communications

Timeline

Page 19: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

January February March April May June July August September October November December

Eve

nts

or

Mile

sto

nes

O

ut

of

Ou

r C

on

tro

l Ev

ents

or

Mile

sto

nes

W

ith

in O

ur

Co

ntr

ol

Big Picture Communications Timeline S

tory

A

rcs

Co

re

Top

ics

Core Topics Evergreen: Perennial:

Annual Color:

Mai

n C

alls

to

Act

ion

Page 20: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

MAP

What things happen every year?

What’s the seasonal to-do list?

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Page 21: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

There’s Kitten

Season . . .

And When

Congress is in

Session . . .

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http://www.flickr.com/photos/nostri-imago/3033054143

Page 22: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

MAP

What events, programs, or services

also need to be mapped (these are

largely within your control)? http

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Page 23: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

What are your primary calls to

action throughout the year?

MAP

flickr.com/photos/pss/1359407958

Page 24: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

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4

What story arcs can

they participate

in with you? MAP

Are we

there yet?

Page 25: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Communications Arcs

• Think Must-See TV, Except Now It’s Your Content!

• Story Threads Over Weeks or Months

• Think Beginning, Middle, End

flickr.com/photos/wonderlane/5351266905

Page 26: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Prim

ary

Ele

ction (

May)

Ele

ction D

ay (

Nov)

Today

Fili

ng D

eadlin

e (

Feb)

DN

C C

onvention in

CLT

(early S

ept)

The Story of a Political Change

Page 27: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

The Story of Stopping Something Bad

Page 28: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

anewwarrior.greenpeace.org

The Story of Getting Ready for the Future

Page 29: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time
Page 30: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

2. Core Topics List

Page 31: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

• Evergreens stay fresh from season to season.

Much of basic website content will be evergreen

content.

• Perennials come back year after year, but do

require regular maintenance especially when they

are growing and in bloom. Much of your newsletter

and blog content will be perennials.

• Annual color is short lived, but full of that extra

oomph! Much of what you do in social media will

be annual color.

Adding in Content on Core Topics

Page 32: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Core Topic Evergreen Perennial Annual Color

Page 33: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Core Topics List for Tabby Cat Rescuers

Core Topic Evergreen Perennial Annual Color

Where to adopt a tabby Directory - only updated as needed

Share Facebook updates from our key adoption partners

How to help tabbies

Top Ten Ways to Help Regular features in newsletter and blog

Stories about star volunteers, etc.

What tabbies are available for adoption right now

Weekly newsletter feature Featuring individual tabbies on Facebook and Twitter

The history of tabbies

Single web page – update only as new research becomes available

Trivia questions on tabby history

Page 34: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Now What Do I Do

with All of This

Information?

Page 35: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

3. Editorial Calendar

Page 36: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Several Ways to Organize Calendar

• By Channel

• By Audience

• By Program

• By Format

(e.g. Standing

Heads)

Flickr: ifindkarma

Page 37: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time
Page 38: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time
Page 39: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time
Page 40: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Got Spreadsheet Brain?

Page 41: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Got Spreadsheet Brain?

Page 42: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Got Calendar Brain?

Page 43: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

What does your editorial calendar look like now?

Page 44: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Pick a Realistic Time Frame

• Quarterly

• Monthly

• Weekly

Flickr: tanakawho

Page 45: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

How far out do you plan?

Page 46: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Don’t Fill It All the

Way Up!

Start with 33% original content,

33% repurposed, and

merge in other 33% later.

Page 47: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

That’s What You

Can Plan.

Then the World

Comes Along.

Make Room.

Page 48: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

flickr.com/photos/suzettesuzette/6211600207

Make little bets; be fine with failure.

MERGE

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flickr.c

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70

5

Let social media conversation

keep other content fresh.

MERGE

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7

Always make

room for

serendipity. Be open to surprises.

MERGE

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Prepare to

newsjack.

MERGE

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Know how

you’ll respond

to a crisis.

MERGE

Page 53: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

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Deal with other people’s

high priorities. MERGE

Page 54: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

• Daily, Weekly, or Every Other Week

• Program, Communications, and Fundraising Staff

• Nimble Decisionmaking and Prioritizing on the Fly

Where You Actually Decide: The Editorial Meeting

Page 55: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Any Sticky Situations?

http://www.flickr.com/photos/katerha/5588607682

Page 56: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Kivi Leroux Miller

@kivilm

Facebook.com/

nonprofitmarketingguide

[email protected]

Page 57: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

Connect with GuideStar

Facebook: http://www.facebook.com/GuideStarUSA Twitter: @GuideStarUSA Tumblr: http://guidestarusa.tumblr.com Google + http://plus.google.com/+GuideStar GuideStar Blog: http://trust.guidestar.org/ SlideShare: http://www.slideshare.net/guidestar YouTube: http://www.youtube.com/user/guidestarusa LinkedIn: http://www.linkedin.com/company/guidestar Flickr: http://www.flickr.com/photos/guidestarusa/

#TamingComms

Page 58: GuideStar Webinar (04/03/13) - Taming Your Communications Calendar Six Months at a Time

QUESTIONS?