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Confidential
GY Company PresentationBuy Back Programme
May 2013
Confidential
Company Introduction
May 2013
Founded in 199220 years dedication in mobile telephony sectorAnnual turnover of €160million
Guang Yi Limited Company (Headquarter in Hong Kong)
(100%) GY Telecom Ltd.17 branches world wide
Confidential
The GY Buy Back Concept
May 2013
Offering top price for a wide range of used, broken
and 14 day return mobile devices worldwide that as
many people and clients as possible will choose to
trade in and recycle their mobile devices with us
Our global clients recognize GY as the Strongest Buyer of used, broken and 14 day return mobile devices worldwide
May 2013 Confidential
Confidential
Topdollarmobile Ecommerce Brand Operating in 7 Countries
May 2013
Confidential
Trusted Ecommerce Brand
May 2013
Highest prices
Easy to use
Fast payment
High quality service
Confidential
A Win-Win Business Model
May 2013
Our Strength
Volume driven global operation and top price offering
Outstanding diverse and talented people
Route to onward sale market through scale
Drive sustainable and responsible performance
Our industry leading capabilities•Real time pricing
•Operations
•Resale network
•Ecommerce marketing
Our operating model•Drive volume
•Reduce cost
Our financial disciplines
Deliver benefits to client
International leading Ecommerce brand combining service and value
Establish leading buy back market position through price leadership
Grow customer conversion and retention with multi-channel buy back solutions
Fulfill CSR objectives
Maximise buy back revenue and yield
ConfidentialMay 2013
A Competitive Buy Back MarketWe Will Help You to Make a Difference
Confidential
Buy Back Solution Objectives
May 2013
Promote value addedconsumer experience
Drive business growth
A leading position in buy back market
Confidential
Operation Capacity and Capability
May 2013
More than 420,000 units per month
Over 4,000 mobile device models on list
Widely recognized as the highest payer
Confidential
Enlarge customer base
Maximize Revenue
Competitive Pricing Advantage
May 2013
Market price comparison tool
Optimum competitive pricing strategy
20 years of rating and demand forecasting
expertise
Demand driven commercial offer
ConfidentialMay 2013
International Trading Expertise
Headquarter strategically located in Hong Kong
20 years of established international resale network
Expert trading know-how maximising resale profits
Fast stock turnaround and response time
Confidential
Financial Strength and Stability
May 2013
Steady growth
Proficient operation
Speedy payment
Strong purchasing power
Credible history of trade
2008 2009 2010 20110
20
40
60
80
100
120
140
160
180
111 116129
166
GY Annual Turnover
Amount/million €
Confidential
The GY Trade In Service
May 2013
Tailor Made For You
Confidential
Client Focused Service Design
May 2013
Business Strategy
Product Requirement
Corporate Value
Consumer Demand
Revenue maximisation
Profit target delivered
Customer retention
Customer conversion
Price sensitive
Ease of use
Secure and reliable
Fast payment
Highest overall value
Alignment with the brand
Fully managed solution
Smooth integration
Reducing waste
Responsible recycling
Value adding service
Supporting charity
Confidential
End to End Value AddedOperation Process Across All Channels
May 2013
Book inCheck mendTest
Grade
Stockreporting
Data Cleansing
Call Centre CorporateOn LineIn store
International Trading Platform
Confidential
Fully Integrated Web Based System
May 2013
- Online
Confidential
Fully Integrated Web Based System
May 2013
- In store web portal
Confidential
Trend and Forecasting
May 2013
Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-130
50
100
150
200
250
300
350
iPhone3 16gb
iPhone4 16gb
iPhone4s 16gb
iPhone5 16gb
Example: iPhone Buyback Price Forecast
Pric
e/Eu
ro
Confidential
Service Driven Experience
May 2013
Service Area Service FeatureBuy back price Top price offered
Payment to customer Multiple payment options
Payment lead-time Instant payment upfront in-store Fast payment upon receipt of devices
Logistics Free postage and high quality envelope
Security Complete data cleansing
- For customer
Confidential
Service Driven Experience
May 2013
- For Client
Service Area Service FeatureContract liaison Dedicated service head count
IT system Fully integrated and user friendly
Campaign and Promotion Online and email function supported
Training and Support In-store staff training material provided
Management Information Tailor made reporting (daily, weekly and monthly)
Logistics and pick up Fulfil client’s collection requirements
Confidential
Meet CSR and WEEE objectives
May 2013
Strictly apply ZERO landfill policy
Fully qualified and accreditated
Complete ‘End of life’ treatment by
Umicore in Belgium
Confidential
Accreditation
May 2013
Confidential
Our Promises
May 2013
We are committed to creating value for you
We must enhance your capabilities
We must deliver bottom-line impact
We make all our resources available to you
We seek to identify your real needs
Confidential
Your brand
May 2013
purchasing strengthoperations excellencefinancial stability
Powered by GY Telecom’s
Confidential
Promote Value Added Consumer Experience
May 2013
Confidential
Drive Business Growth
May 2013
Customer base
Revenue and Profit
CSR
KPI
Confidential
Establish a Leading Position in the Buy Back Market
May 2013
Confidential
Thank You!
May 2013