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GY Company Presentation Buy Back Programme May 2013 Confidential

GY_Buy Back Presentation_GeneralClient_July_2013

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Page 1: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

GY Company PresentationBuy Back Programme

May 2013

Page 2: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Company Introduction

May 2013

Founded in 199220 years dedication in mobile telephony sectorAnnual turnover of €160million

Guang Yi Limited Company (Headquarter in Hong Kong)

(100%) GY Telecom Ltd.17 branches world wide

Page 3: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

The GY Buy Back Concept

May 2013

Offering top price for a wide range of used, broken

and 14 day return mobile devices worldwide that as

many people and clients as possible will choose to

trade in and recycle their mobile devices with us

Page 5: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Topdollarmobile Ecommerce Brand Operating in 7 Countries

May 2013

Page 6: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Trusted Ecommerce Brand

May 2013

Highest prices

Easy to use

Fast payment

High quality service

Page 7: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

A Win-Win Business Model

May 2013

Our Strength

Volume driven global operation and top price offering

Outstanding diverse and talented people

Route to onward sale market through scale

Drive sustainable and responsible performance

Our industry leading capabilities•Real time pricing

•Operations

•Resale network

•Ecommerce marketing

Our operating model•Drive volume

•Reduce cost

Our financial disciplines

Deliver benefits to client

International leading Ecommerce brand combining service and value

Establish leading buy back market position through price leadership

Grow customer conversion and retention with multi-channel buy back solutions

Fulfill CSR objectives

Maximise buy back revenue and yield

Page 8: GY_Buy Back Presentation_GeneralClient_July_2013

ConfidentialMay 2013

A Competitive Buy Back MarketWe Will Help You to Make a Difference

Page 9: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Buy Back Solution Objectives

May 2013

Promote value addedconsumer experience

Drive business growth

A leading position in buy back market

Page 10: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Operation Capacity and Capability

May 2013

More than 420,000 units per month

Over 4,000 mobile device models on list

Widely recognized as the highest payer

Page 11: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Enlarge customer base

Maximize Revenue

Competitive Pricing Advantage

May 2013

Market price comparison tool

Optimum competitive pricing strategy

20 years of rating and demand forecasting

expertise

Demand driven commercial offer

Page 12: GY_Buy Back Presentation_GeneralClient_July_2013

ConfidentialMay 2013

International Trading Expertise

Headquarter strategically located in Hong Kong

20 years of established international resale network

Expert trading know-how maximising resale profits

Fast stock turnaround and response time

Page 13: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Financial Strength and Stability

May 2013

Steady growth

Proficient operation

Speedy payment

Strong purchasing power

Credible history of trade

2008 2009 2010 20110

20

40

60

80

100

120

140

160

180

111 116129

166

GY Annual Turnover

Amount/million €

Page 14: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

The GY Trade In Service

May 2013

Tailor Made For You

Page 15: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Client Focused Service Design

May 2013

Business Strategy

Product Requirement

Corporate Value

Consumer Demand

Revenue maximisation

Profit target delivered

Customer retention

Customer conversion

Price sensitive

Ease of use

Secure and reliable

Fast payment

Highest overall value

Alignment with the brand

Fully managed solution

Smooth integration

Reducing waste

Responsible recycling

Value adding service

Supporting charity

Page 16: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

End to End Value AddedOperation Process Across All Channels

May 2013

Book inCheck mendTest

Grade

Stockreporting

Data Cleansing

Call Centre CorporateOn LineIn store

International Trading Platform

Page 17: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Fully Integrated Web Based System

May 2013

- Online

Page 18: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Fully Integrated Web Based System

May 2013

- In store web portal

Page 19: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Trend and Forecasting

May 2013

Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-130

50

100

150

200

250

300

350

iPhone3 16gb

iPhone4 16gb

iPhone4s 16gb

iPhone5 16gb

Example: iPhone Buyback Price Forecast

Pric

e/Eu

ro

Page 20: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Service Driven Experience

May 2013

Service Area Service FeatureBuy back price Top price offered

Payment to customer Multiple payment options

Payment lead-time Instant payment upfront in-store Fast payment upon receipt of devices

Logistics Free postage and high quality envelope

Security Complete data cleansing

- For customer

Page 21: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Service Driven Experience

May 2013

- For Client

Service Area Service FeatureContract liaison Dedicated service head count

IT system Fully integrated and user friendly

Campaign and Promotion Online and email function supported

Training and Support In-store staff training material provided

Management Information Tailor made reporting (daily, weekly and monthly)

Logistics and pick up Fulfil client’s collection requirements

Page 22: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Meet CSR and WEEE objectives

May 2013

Strictly apply ZERO landfill policy

Fully qualified and accreditated

Complete ‘End of life’ treatment by

Umicore in Belgium

Page 23: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Accreditation

May 2013

Page 24: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Our Promises

May 2013

We are committed to creating value for you

We must enhance your capabilities

We must deliver bottom-line impact

We make all our resources available to you

We seek to identify your real needs

Page 25: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Your brand

May 2013

purchasing strengthoperations excellencefinancial stability

Powered by GY Telecom’s

Page 26: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Promote Value Added Consumer Experience

May 2013

Page 27: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Drive Business Growth

May 2013

Customer base

Revenue and Profit

CSR

KPI

Page 28: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Establish a Leading Position in the Buy Back Market

May 2013

Page 29: GY_Buy Back Presentation_GeneralClient_July_2013

Confidential

Thank You!

May 2013