Half-Life: Day OneVersion 1.0Readme
File8/26/98***********************************************************************About
This Document: This document contains last-minute information about
Half-Life: Day One and other information about the program not
found in the Help Files. This README file includes information that
pertains to general problems and questions you may have concerning
the game or your computer. Should you experience any problems with
Half-Life: Day One, please refer to this file for addition help on
answering questions about the game and solving technical
difficulties.***********************************************************************
TABLE OF CONTENTS I. MINIMUM REQUIREMENTS II. GENERAL TECHNICAL
ISSUESIII. GENERAL GAME ISSUES IV. CONTACTING SIERRA I. MINIMUM
REQUIREMENTS-----------------------Windows 95, Windows 98 or
Windows NT 4.0Pentium 133+, 16 MB RAMSVGA, High Color (16-bit)2x
CD-ROM DriveWin-Compatible SoundcardMouse, KeyboardII. GENERAL
TECHNICAL ISSUES----------------------------Always have the most
current version of DirectX installed on your computer. As of this
CD's ship date DirectX 6 is the most current version. It is
included on the CD in the 'DirectX' folder. Always make sure you
have the newest drivers for all of your hardware installed on your
computer. Many hardware manufacturers are developing OpenGL drivers
for their graphics accelerator cards. Please make sure you check on
your card's manufacturer website for their latest drivers.III.
GENERAL GAME ISSUES------------------------IV. CONTACTING
SIERRA=======================A) Customer Service, Support, and
SalesB) Technical SupportC) Legal InformationA) Customer Service,
Support, and Sales----------------------------------United
StatesU.S.A. Sales Phone: (800) 757-7707International Sales: (425)
746-5771 Hours: Monday-Saturday 7AM to 11 PM CST,Sundays 8 AM to
9PM CST FAX: (402) 393-3224Sierra Direct7100 W. Center RdSTE
301Omaha, NE 68106United KingdomCendant Software International
LimitedMain: (0118) 920-9111Monday-Friday, 9:00 a.m. - 5:00
p.m.Fax: (0118) 987-5603Disk/CD replacements in the U.K. are
6.00,or 7.00 outside the UK. Add "ATTN.: Returns."2 Beacontree
Plaza,Gillette Way,Reading, BerkshireRG2 0BS United
KingdomFranceCendant Software International LimitedPhone: (01)
46-01-46-50Lundi au Vendredi de 9h 19h Fax: (01) 46-30-00-65Parc
Tertiaire de MeudonImmeuble "Le Newton"25 rue Jeanne Braconnier
92366 Meudon La Fort CedexFranceGermanyCendant Software
International Limited Tel: (0) 6103-99-40-40Montag bis Freitag von
9h - 19UhrFax: (0) 6103-99-40-35Robert-Bosh-Str. 32D-63303
DreieichGermanyOn-Line SalesCompuServe United Kingdom:GO
UKSIERRACompuServe France: GO FRSIERRACompuServe Germany: GO
DESIERRAInternet USA: http://www.sierra.comInternet United Kingdom:
http://www.sierra-online.co.ukInternet France:
http://www.sierra.frInternet Germany: http://www.sierra.deTHE
SIERRA NO-RISK GUARANTEEThe Promise: We want you to be happy with
every Sierra product you purchase from us. Period. If for any
reason you're unhappy with the product, return it within 30 days
for an exchange or a full refund...EVEN IF YOU BOUGHT IT RETAIL.
(Hardware ordered direct must be returned within ten days.) Please
send back your product, signature required if mailing via US Postal
Service.The Only Catch: You've got to tell us why you don't like
the game. Otherwise, we'll never get any better. Send it back to us
and we promise we will make things right. (If you bought it at a
retail outlet, please send your original sales receipt.)* Returns
valid in North America only.Disk and or Manual Replacement:Product
Returns:Sierra On-Line Returns4100 West 190th StreetTorrance, CA
90504Sierra On-Line Fulfillment4100 West 190th StreetTorrance, CA
90504NOTE: To replace your disk(s) please send only Disk #1 (or the
CD) and copy of your dated Receipt, if less then 90 days. After 90
days please include a $10 handling fee along with Disk / CD #1. For
Documentation, please include a $ 5.00 handling fee and a photocopy
ONLY of disk #1. Payment should be made at the time of your
request. Sorry, no credit cards.* Returns to this address valid in
North America only.B) TECHNICAL
SUPPORT-------------------------North AmericaSierra On-Line offers
a 24-hour automated technical support line with recorded answers to
the most frequently asked technical questions. To access this
service, call (425) 644-4343, and follow the recorded instructions
to find your specific topic and resolve the issue. If this fails to
solve your problem, you may still write, or fax us with your
questions, or contact us via our Web site.Sierra On-LineTechnical
SupportP.O. Box 85006Bellevue, WA 98015-8506Main: (425)
644-4343Monday-Friday, 10:00 a.m.- 6:45 p.m. PST Fax: (425)
644-7697http://[email protected]
KingdomCendant Software International Limited offers a 24-hour
Automated Technical Support line with recorded answers to the most
frequently asked technical questions. To access this service, call
(0118) 920-9111, and follow the recorded instructions to find your
specific topic and resolve the issue. If this fails to solve your
problem, you may still write, or fax us with your questions, or
contact us via our Internet or CompuServe sites.Cendant Software
International Limited2 Beacontree Plaza,Gillette Way,Reading,
BerkshireRG2 0BS United KingdomMain: (0118) 920-9111Monday-Friday,
9:00 a.m. - 5:00 p.m.Fax: (0118)
987-5603http://www.sierra-online.co.ukFranceCendant Software
International LimitedParc Tertiaire de MeudonImmeuble "Le Newton"
25 rue Jeanne Braconnier92366 Meudon La Fort CedexFranceTlphone:
01-46-01-46-50Lundi au Vendredi de 9h 19hFax:
01-46-30-00-65http://www.sierra.frGermanyCendant Software
International LimitedRobert-Bosh-Str. 32D-63303
DreieichDeutschlandTel: (0) 6103-99-40-40Montag bis Freitag von 9 -
19UhrFax: (0) 6103-99-40-35Mailbox: (0)
6103-99-40-35http://www.sierra.deSpainCendant Software
International LimitedAvenida de Burgos 91-OF228036
MadridSpainTelfono: (01) 383-2623Lunes a Viernes de 9h30 a 14h y de
15h a 18h30Fax: (01) 381-2437ItalyContattare il vostro
distribotore.C) Sierra Warranty & Legal
Information-----------------------------------You are entitled to
use this product for your own use, but may not copy, reproduce,
translate, publicly perform, display, or reduce to any electronic
medium or machine- readable form, reproductions of the software or
manual to other parties in any way, nor sell, rent or lease the
product to others without prior written permission of Sierra. You
may use one copy of the product on a single computer. YOU MAY NOT
NETWORK THE PRODUCT OR OTHERWISE INSTALL IT OR USE IT ON MORE THAN
ONE COMPUTER AT THE SAME TIME.UNAUTHORIZED REPRESENTATIONS: SIERRA
WARRANTS ONLY THAT THE PROGRAM WILL PERFORM AS DESCRIBED IN THE
USER DOCUMENTATION. NO OTHER ADVERTISING, DESCRIPTION, OR
REPRESENTATION, WHETHER MADE BY A SIERRA DEALER, DISTRIBUTOR,
AGENT, OR EMPLOYEE, SHALL BE BINDING UPON SIERRA OR SHALL CHANGE
THE TERMS OF THIS WARRANTY.IMPLIED WARRANTIES LIMITED: EXCEPT AS
STATED ABOVE, SIERRA MAKES NO WARRANTY, EXPRESS OR IMPLIED,
REGARDING THIS PRODUCT. SIERRA DISCLAIMS ANY WARRANTY THAT THE
SOFTWARE IS FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY
OF MERCHANTABILITY SHALL BE LIMITED TO THE NINETY (90) DAY DURATION
OF THIS LIMITED EXPRESS WARRANTY AND IS OTHERWISE EXPRESSLY AND
SPECIFICALLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.NO CONSEQUENTIAL DAMAGES: SIERRA SHALL NOT BE LIABLE
FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF
SIERRA IS ADVISED OF OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
THIS MEANS THAT SIERRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR LOST
PROFITS OR REVENUES, OR FOR DAMAGES OR COSTS INCURRED AS A RESULT
OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FROM ANY OTHER
CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL
SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.Copyright (1998 Sierra On-Line, Inc.)
