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Halfords’ SAP Upgrade and Migration to the Cloud
Stuart Richards
The
Halfords
SAP
Journey
About Me
WE ARE
• The UK’s leading retailer of automotive and cycle products
• The leading operator in garage and auto repair in the UK
WE HAVE
• A service-based proposition
• A significant online presence
• Thousands of amazing colleagues across our business who are
knowledgeable experts providing advice and a range of fitting and repair
services for our customers
WE PLAN TO
• Provide a great customer experience through well-trained,
knowledgeable colleagues, good stock availability and improved store
environments
• Create a service-led digital proposition• Make Halfords great!
WHO ARE WE?
The Halfords SAP Journey
2004: SAP Goes In
MRP
Eire
New POS
Multichannel
Czech Rep/Poland
Basket Analysis
New DC
Autocentres
PACs
… plus many others!
2005-2012:
The ZAP Years
2006: XI Migration
2008: ERP Support Packs
2011: BW Upgrade
Stepping back…
MIAMI
SAP ERP UPGRADES
October 2007
The Crossroads
We Got Ourselves A Plan…
Slide 5 – How Will We Do It
Phase One – Fixing the Basics
“Complete the SAP Upgrade”
Upgrade or Cloud
or Both?
Cirrus Parts ERP BW PI
Data
Migration
App Upgrade
DB Upgrade
O/S
Replatform
Unicode
Conversion
Plus… SAP Ancillary systems (BusinessObjects, BWA, Pre-
Calc, Predictive Workbench, IBM ICC)
Cirrus
The Big
Factors
Supplier
Strategy
9, 6 & 12
Big BangTesting
Cirrus
Testing
REHEARSALS
RISK
S
A
L
E
S
Supplier
Strategy
9, 6 & 12
Big BangTesting
GovernanceRight
People
Commercials
Communication
VPC
So Why Go There?
Only SAP was
new
Cost-effective
Flex up/down
Empowered
team
Openness
Strategic
partnership
Cirrus
Outcomes
From This…
Supply Plan Sell
WMSOMS
ERP
F&R BW
POS
ECOM
Standardised Integration Services
Current
Capability Gap
To This…
So What
Next?
3 Letters…
Store 6
Salesforce
WMS Websphere
People
SAP
•Not very well accepted by business
•Processes more than 10 years old
•Heavily customised
•Manufacturing-based, not retail-based
RATIONALISE &
OPTIMISE
Application
Audit
The
Halfords
SAP Vision
HANA
SAP
Business
SuiteCAR
BW
Analytics POS Data
Multi-channelSales
UDF
InventoryVisibility
Merchandise
Financial
Planning
Assortment
Planning
Forecasting &
ReplenishmentPromotions
Management
Analytics and Presentation Layer
HANA Live – Operational Reporting
CAR Retail Applications
Partner
Apps
(e.g. HP)
Halfords Apps
FI
Forecasting
- Fiori Apps
- Personas
- Dashboards
ESBNLS &
ArchivingSolMan/ES
As For The
Vegas
Case…
Thank You
Questions?
Stuart Richards
Email: [email protected]
Mobile: 07739 154509
Twitter: @leftyrichards
Appendices
Appendix A: Business Case – Key Points
Extended Support expired in March 2013!
A first foray towards our target of two strategic hosting
partners using Cloud technology
Removal of blockers for strategic initiatives
Enabling lower TCO through reduction of existing and
new bespoke functionality
Risk mitigation against hardware/software/database/OS
incompatibilities
Refresh a tired and data-poor SAP landscape
Reaffirm a strategic desire to deliver and maintain our
strategic IT estate and colleagues who support it
