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Newsletter Spring 2016 ISSUE 30 Halton Clinical Commissioning Group Welcome to our 01928 580182 0151 257 9673 or 01928 580182 0151 257 9673 or Spring 2016 Newsletter For more information contact Halton Carers Centre on If you haven't had chance to visit our lovely new Carers Centre at 62/64 Church Street Runcorn WA7 1HD please come along and have a look round. Our official opening will be on May 4th 2016, when carers, our funders and local councillors will be invited to celebrate the new, more suitable hub for carers. A big thanks to Halton Borough Council, Halton's Clinical Commissioning Group, Mersey Ward and Runcorn's Town Team who all contributed towards the cost of the refurbishment. Your support is much appreciated! We've produced a brilliant new Carers Information Book which covers all the services we provide, how we can support you and what your rights are as a carer. The Information Book will be provided to all new carers. Registered carers can request a copy if they wish. As the hub for carers' services in Halton, we are thrilled to see the results of the Which? Report and the results of our own carers' annual survey detailed on page two. Halton Carers' Centre Manager Carl Carl Harris Registered Charity No: 1124493 Halton Carers’ Centre action help advice

Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

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Page 1: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

NewsletterSpring 2016 ISSUE 30

Halton Clinical Commissioning Group

Welcome to our

01928 580182 0151 257 9673or01928 580182 0151 257 9673or

Spring 2016 Newsletter

For more information contact

Halton Carers Centre on

If you haven't had chance to visit our lovely new Carers Centre at

62/64 Church Street Runcorn WA7 1HD please come along

and have a look round. Our official opening will be on May

4th 2016, when carers, our funders and local councillors will

be invited to celebrate the new, more suitable hub for

carers. A big thanks to Halton Borough Council, Halton's

Clinical Commissioning Group, Mersey Ward and Runcorn's

Town Team who all contributed towards the cost of the

refurbishment. Your support is much appreciated!

We've produced a brilliant new Carers Information Book which covers

all the services we provide, how we can support you and what your

rights are as a carer. The Information Book will be provided to all new

carers. Registered carers can request a copy if they wish.

As the hub for carers' services in Halton, we are thrilled to see the

results of the Which? Report and the results of our own carers' annual

survey detailed on page two.

Halton Carers'

Centre Manager

CarlCarl Harris

Registered Charity No: 1124493

Halton Carers’ Centre

action help advice

Page 2: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

FORMER CARERS' GROUPIf your caring role has ended due to bereavement or the person you care for goes into a home

and you are not part of their Care Plan you can remain with the Carers' Centre for twelve

months. You can also join our Former Carers Group which is organised by Beryl and Marjorie.

The group meets on a monthly basis and all group members were once feeling like you are

now but have managed to restart their social lives after being a carer. They enjoy visits to the

theatre, lunch and evenings out, day trips and bi-monthly get-togethers. For more

information contact the Carers' Centre.

'

HALTONCARERS’CENTRE

page 2

Which? Area is Best for Carers?

Halton Carers Centre staff – delivering our best for unpaid carers in Halton.

Consumer champion Which? ranked Halton as the best in England for carers to find out the

information they need, according to a report released in February 2016.

They reported that only 15 per cent of residents in the borough had difficulty accessing advice

and support. Halton was followed by the London Borough of Redbridge (17%) with neighbours St

Helens (18%) in the top-three areas.

The Information came from a Which? analysis of most recent data from the NHS Health and

Social Care Information Centre. In addition, Carers' Quality of Life score and Carers' Social

Contact score were both better than national and regional averages. The data was released as

Which? launched a free information hub for unpaid carers. The hub is designed to provide advice

for unpaid carers on a wide range of topics which can be found on

http://www.which.co.uk/elderly-care/for-carers/being-a-carer

QQ

AAHalton!

Page 3: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

HALTONCARERS’CENTRE

page 3

A big thank you to all the carers who took part in our annual survey! Rather than ask everyone the

same questions we took a random sample of 1,000 carers from our database. We're delighted that

more than 250 of you responded. The survey produced some fascinating facts:

Halton Carers Centre 2015 Survey Results

Carers' WeekThis year Carers' Week is focussing on building Carer Friendly

Communities to raise awareness of caring, highlight the challenges

carers face and recognise the contribution they make to families and

communities throughout the UK.

Within Halton we will be encouraging a Carer Friendly Community at our “Carers Shop” at

Runcorn Shopping Centre. So pop into the “Carers Shop” during Carers' Week between

10am and 4pm Monday to Saturday for help and information from Halton Carers Centre and

other carer- related organisations. A similar service will be available at Widnes Market on

Wednesday 8th June.

We are also offering professionals and carers in Halton an opportunity to have a “Tour n Talk”

when we will show you around our Carers Centre in Runcorn and provide an overview of our

services from Monday 6th June – Thursday 9th June at either 11am or 2pm. If you

would be interested in accessing the “Tour n Talk” please contact the Carers'

Centre to book in.

Nearly 62% of our carers were caring for

more than 50 hours per week (compared

with 30% of the general carer

population).

More than three-quarters of

respondents said breaks were important

to them.

45% said their health had worsened as a

result of their caring role.

More than half of our carers did not have

time to participate in leisure activities.

Just under two-fifths of carers said caring

had affected their work. Nearly half of

these had been forced to give up work

entirely.

70% of respondents had been caring for

more than 5 years.

We were pleased that the majority of respondents were satisfied or

very satisfied with our services, but there is always more we can do.

A major concern was changes to legislation and how these might

affect benefits to carers and cared for people. You also gave us plenty

of ideas for activities in our new Centre.

6 JUNE -12 JUNE

th

th

2016

Once again, thank you forparticipating and we lookforward to putting yourfeedback into practice!

Page 4: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

HALTONCARERS’CENTRE

page 4

Thanks to our partnership with Widnes Vikings

Sport Health & Wellbeing Foundation we have

been provided with 20 tickets for all Widnes Viking

home games at the Select Security Stadium.

Forthcoming Widnes Vikings home matches: Kick Off

Widnes Vikings v's -

Widnes Vikings v's -

Widnes Vikings v's -

Widnes Vikings v's -

If you wish to attend a game please contact the Carers Centre and we will allocate tickets

based on need and priority, in relation to your caring role.

Warrington Wolves Friday 21st April 7pm

Wakefield Wildcats Friday 29th April 8pm

Huddersfield Giants Sunday 29th May 3pm

Wigan Warriors Thursday 16th June 8pm

Carers registered with us can receive a Leisure Card which entitles them to a reduction in admission

charges for a wide range of services. This includes swimming and museums, entry reductions at sports

injury clinic and Reel cinema in Widnes.

Free tickets to

Widnes VikingsHome Games!

Have you applied for your Halton Leisure Card?

Kingsway Leisure Centre

Brookvale Recreation Centre

Runcorn Swimming Pool

Catalyst Museum

Norton Priory Museum andGardens

Upton Community Centre

(40% off sports)

(40% off sports)

(40% off sports)

(discounted admission to £2.50)

(50% off ticket)

(40% off sports)

Stadium Fitness

Halton Libraries

Hypnotherapy Horizons

Runcorn Linnets FC

Cineworld, Runcorn

Co-operative Trave

(40% off sports)

atNaughton Fields(10% discount)

(£2 discount on adult tickets forhome league games)

student prices every day exceptTuesday

l5% discount on European

Holidays

Boydells

Runcorn Ski Centre

Lowerhouse Lane Depot

Reel Cinema, Widnes

Silver Blades Ice Rink

10% off sports equipmentwhen spending £10 or over

adults pay junior price

discount on MOT and 10%discount on servicing and

repairs

£5.25 adult tickets every dayexcept Tue & Wed

Widnes

Where can I use my leisure card?

Page 5: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

HALTONCARERS’CENTRE

page 5

House of Memories Buddy DayWednesday 27 April or Thursday 28 April 2016liverpoolmuseums.org.uk

@house_memories

Museum of Liverpool, Pier Head, Liverpool Waterfront, Liverpool L3 1DG

To book please email [email protected] or call 0151 478 4240 with your

contact details and preferred date.

Has your life been touched by dementia?

We are inviting to come

along to the Museum of Liverpool to find out more about dementia and the resources

and activities we can provide to support you and your loved ones.

The 'Buddy' day, which is specifically designed for family carers, will include high-quality

theatrical experiences, a chance to try out our innovative

and a museum memory tour. This event is

Doors open at 10am for a 10.30am start, with and a prompt

2.30pm finish.

carers, family members, friends and community volunteers

free to attend.

free lunch provided

My House of Memories app

House of Memories Buddy programme has been partly funded by a private bequest.

Spotlight on

Dementia

We now run a Dementia Carers' Support Group every fortnight on Monday evenings

6.30pm – 8pm. The group is aimed for carers who are caring for someone with dementia

to share experiences, make new friends, and gather information or to simply just to get

out and have a break and a cuppa! If you are interested in attending this group please

contact Cathy Harper on

or email

01928 580182

[email protected].

Carers Centre's Dementia Group!

FREE ENTRY

Page 6: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

HALTONCARERS’CENTRE

page 6

A service which helps families cope day-to-day with dementia has seen such a success in Knowsley

that it is now expanding into Halton.

The Admiral Nurse Service, which is provided by specialist dementia nurses, will be based in the

community and the nurses will work with local families to ensure they are better able to understand

and cope with the changes which can occur with dementia. They will work with the family to make

informed decisions about their future needs, to enable the family to stay together for as long as

possible.

Admiral Nurses play a unique role in care management by joining up the different parts of the health

and social care system, and help address the needs of family carers and people with dementia in a

coordinated way.

The Admiral Nurse Service is delivered by 5 Boroughs Partnership NHS Foundation Trust and works in

partnership with Dementia UK which governs and monitors the service. The service has been running

in Knowsley since 2011.

Margaret Dempsey, aged 83, lives in Knowsley and cares for her husband, Alf, who is 85. She said: “My

admiral nurse is Jackie; she first came in my door as a nurse, but went out of my door a friend. The

help and advice she gave me about dementia was second to none.

At first I couldn't understand why I needed support when it was my husband who was ill, but I soon

realised the demands of looking after someone with dementia on your own can make you ill.

Jackie helped me to understand the illness so that I could cope better. She became my comfort

blanket at a time when I needed it most. I'm very grateful to her.”

Norah Flood, Clinical Director at 5 Boroughs Partnership NHS Foundation Trust, said: “We are

delighted this service is expanding to Halton. Our admiral nurses do an excellent job. They work hand-

in-hand with families, helping them cope with the fear, uncertainty and difficult everyday reality of

dementia.”

Hilda Hayo, Chief Admiral Nurse and CEO of Dementia UK, said: “The expansion of the Admiral Nurse

Service to Halton is testament to the excellent support that our admiral nurses give to families living

with dementia. We strive to give the help of an admiral nurse to everyone who needs one and are

pleased to be able to support more families in both Halton and Knowsley.”

To access the service, you must be caring for a family member with

dementia and be registered with a Halton GP. Speak to your GP or

healthcare professional for details, or you can self-refer by

calling the admiral nurse team directly on 01928 753162.

Spotlight on

DementiaNew dementia service for Halton

For more information

contact

Fern Shields

Communications Officer

on

or email

01925 664034

[email protected].

Page 7: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

Spotlight on

Dementia

HALTONCARERS’CENTRE

page 7

This free session will provide people with the

awareness and information about dementia and

focus on improving the inclusion and quality of life

for people with dementia. The workshop will also

include an Introduction to Alzheimer's disease and

Other Dementias; Activities to Encourage

Engagement; Techniques to Manage Behaviour

and the skills, knowledge and tools to support

people to help individuals, with dementia, to live

well in the community.

Alzheimer's Training& Dementia Family Workshop

Spotlight on

Dementia

Fundraising for Halton Carers Centre

Sue Armes and Eula Hersey from Home Instead Senior Care Frodsham, Runcorn and Widnes are

walking 54 miles along the Camino, a pilgrimage route in Northern Spain from Santiago de

Compostela to the end of the world, Finisterre, to raise money for Halton Carers Centre.

Eula explains what their task will be as follows:

“In June 2016, we will be walking 54 miles/ 87 kilometres over four days to raise much needed

funds for Halton Carers Centre (to help and support carers of people with dementia). We arrive in

Santiago on Saturday 4 June and will be attending the Pilgrim's mass on the Sunday at the

Cathedral before hitting the road on the Monday.

We have worked hard at mapping out our route and will be carrying what we need on our backs

although we have cheated slightly and booked cheap hotel rooms rather than staying in the

pilgrim hostels – we're a bit too old for that. We are hoping to keep people up to date on the walk

via Facebook and Twitter and will be proudly wearing our Halton Carers Centre t-shirts. We are

currently fundraising and asking people to sponsor us and / or buy a raffle ticket. We

also ask you all to spread the word of our walk. We have paid for our flights and

hotels ourselves so every penny raised goes directly to the charities.”

th

Time: 1pm – 3.30pm

28th April 2016

Brunswick House, Water Street,

Runcorn WA7 1DG

Date:

Venue:

Refreshments will be provided.Limited spaces available - if you would like tobook a place, or have any further questions,please call Eula on 01928 733020 / 07825913168

Page 8: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

The theme of the next Halton Dementia Action Alliance event will be advanced care

planning and end of life. Although an emotionally charged subject that for some can be

difficult to think about, the importance of talking about it cannot be underestimated.

Advanced care planning enables you to make choices and decisions about your future

care, in case there is a time when you cannot make these decisions for yourself, and

make arrangements so that your family have power to act on your behalf if you wish

them to do. For more information about this upcoming event, please contact Halton

Carers Centre or [email protected]

Halton Dementia Action Alliance Event 23rd June Halton Lea Library

Scope's Face 2 Face is a free befriending service, offering one to one

emotional support for parents of disabled children or those with

additional needs. We also provide a wide range of free events across

Halton, from family fun days, parent information workshops and regular

support coffee mornings.

We are grateful to have received funding from the Big Lottery to grow and expand the valuable

work Face 2 Face Halton provides across the area. Thanks to this funding, we are able to

continue on with our Befriending, and in fact we will be recruiting for new Parent Befrienders in

the near future, with our next training course due to start in September.

A Face 2 Face Befriender is a parent who also has a child with a disability or additional need and

has been trained to offer emotional support. All our Befrienders are local volunteers who have

been carefully selected to ensure they will be able to listen sensitively and understand how a

parent is feeling. Befriending provides an opportunity for parents to talk honestly about how

they feel to someone who can really understand and not judge them. If they need other kinds of

support our Befrienders can signpost to other services that can help.

Our Sleep Solutions team will also be introducing sleep support across Halton in the near future

to raise awareness, skills and understanding around sleep difficulties specifically related to

children and young people with additional support needs, more news to follow soon on this

exciting development!

I hope to get chance to meet you very soon in my role as Halton Coordinator! If you would like to

find out more about Face 2 Face, take a look at or please

don't hesitate to get in touch with me by email at or telephone

www.facebook.com/face2facehalton

[email protected]

07767 346724.

Scope - Face 2 Face Halton

HALTONCARERS’CENTRE

page 8

Page 9: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

AINING TRAINING TRAINING TRAINING TRAINING TRAINING TRAINING TRAINI

Halton

Carers'

Centre

Training

19th & 26th May

10am - 12pm

Mental

Health

Monday 23 May

10am - 2pm

PositiveBehavioural

Support Services

Positive Behavioural Support Services(PBSS) will be providing training at62/64 Church St from 10.00am – 2.00pm. The course is aimed at those

who care for a person with a learning disability and/or autism, whosebehaviour proves challenging to others. The course will:

Talk about the types of behavior's that challenge parents/carers

Explain how PBSS assess challenging behavior's

Look at how the behaviour of others affects challenging behaviour

Look at why a person's motivation is important to understand behaviour

Look at the reasons why a person does what they do (functions of behaviour)

Share some example interventions

Give the audience chance to create an intervention plan

If you wish to attend a PBSS course we are running 3 separate courses as follows:

For more information or to book on the course please e mail ortelephone

23rd May 2016, 12th Sep 2016, and 5th Dec 2016.

[email protected] 580182.

HALTONCARERS’CENTRE

page 9

Carers of people with dementia have told us that sometimes otherfamily members struggle to understand the condition and often don'tknow how they can support the carer and the person with dementia.Therefore, as part of Dementia Awareness Week Halton Carers Centre is holding a

We will provide family focused information soyoung people and adults (including registered carers and people with dementia) are allinvited. Dementia organisations from Halton will be there and we will also providelunch and a quiet room for people to escape to!

To register your interest contact Cathy Harper onor telephone

Family Dementia Awareness Day on Saturday 21 May 2016 at Select StadiumLowerhouse Lane Widnes from 11 - 3.

[email protected] 01928 580182.

st

Save the Date! Family Dementia Awareness Day!

How we can support dementia in HaltonSaturday

21st May11am - 3pm

Page 10: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

Coffee Group

Carers’ Services

Podiatry Service£5 charge

for repeat

appointments

Wednesday 10am - 4pmSaturday 10am - 1pm

Halton Carers’ Centre,

62/64 Church St, Runcorn

Thursday 10am - 4pm

Peelhouse Family Centre Widnes

Therapy Appointments

Reflexology only - Thursday 10am - 2pm

Halton Carers’ Centre,

62/64 Church St, Runcorn

Saturday 10am - 1pm

Peelhouse Family Centre WidnesWednesday 10am - 1pm

www.haltoncarers.co.uk

Charges for missed appointments

We require 24 hours' notice for a cancellation so that we can reallocate the appointment.

, we will charge you for the cost of the appointment. This will be £25.00 for a

chiropody appointment. Any carers who do not pay the charge will be unable to access

any further appointments.

Otherwise

HALTONCARERS’CENTRE

page 10

3 Wednesday in the month 10am - 12pm

3 Thursday in the month 12pm - 2pm

rd

rd

Trinity Church, Peelhouse Lane, Widnes

Churchill Hall, Cooper Street, Runcorn

Tuesday 10am - 4pm

Carers' CafeAll Mental Health Carers! Please come and join us at the Carer's Café!

This will be held on the last Wednesday of each month in the

family room on Weaver Ward, Brooker Centre 2.30pm – 3.30pm

Don't miss a great opportunity to meet other

carers and share information and experiences

or just come along for a drink and a sit down.

Wednesday

29June

Wednesday

27July

FREErefreshments!

Wednesday

25May

Wednesday

27April

Page 11: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

GP Support -Windmill Hill and Castlefields Surgery

If you are a carer and live in Windmill Hill you can meet up with Carer Support

Worker Lucia Urquhart every fortnight on Fridays at Windmill Hill GP Practice from

9.30-11.30. You don't have to be a patient at the practice to obtain information,

advice and support from Lu. If you know of any carers who aren't registered with

the Carers Centre they can be registered by Lu. She will next be at the GP Practice

on 15th April, then fortnightly on the following dates: April 29th, May 13th &

27th, June 10th & 24th.

We also hold a fortnightly outreach surgery on Mondays at Castlefields GP

Practice. The next date for outreach is 18th April then fortnightly on the

following dates: May 2nd, 16th & 30th, June 13th & 30th.

May June

AdultCarers

DayTrips

A family of four (2 adults, 2 children)

on all trips bar Cheshire Ice Cream

Factory £20, Cheshire Ice Cream

Factory £15 for a family of four

HALTONCARERS’CENTRE

page 11

Saturday 14th May

Tuesday 31 May

Burwardsley

Greenacres Farm

Cheshire Ice Cream Farm/

Candle Factory

£6 pp carer/cared for

£5 per child

and £8 per guest

cost £6 pc/cf

£3 per child

and £8 per guest

Thursday 16 June

9:30 – 4pm

Saturday 25 June

9:30 – 4pm

th

th

Llandudno

Towyn Market

cost £8pc/cf£5 per child

and £10 per guest

cost £8pc/cf£5 per child

and £10 per guest

Page 12: Halton Clinical Commissioning Group Newsletter · dementia and be registered with a Halton GP. Speak to your GP or healthcare professional for details, or you can self-refer by calling

Compliments & Complaints

If any of your details have changed, particularly your name, address or telephone number.

Please return this slip to:

You can also ring to change your details, or email [email protected]

Freepost Halton Carers' Centre, 62 Church Street, Runcorn, WA7

1LD.

01928 580 182

RRZU-YZEE-CCTR,

Please let us know what you think about our newsletter. Do

you have any suggestions for articles? Would you like to

have a go at writing an article yourself?

Contact the Carers' Centre on 01928 580 182

If you wish to look at our website remember

the details are: www.haltoncarers.co.uk

Name:

Address:

Postcode:

Telephone Number:

Please tick if you want your details removed from our database

PLEASE KEEP US INFORMED HELP US TO KEEP YOUR INFORMATION UPDATED

Anything we should know?

If your details have changed since you registered with us, such as you have become ill,

you start to care for more than one person, the health of the person you care for changes

or you are a young carer who has changed school please let us know. It's also important

that we have your correct e mail address, especially if this is the way you would prefer us

to contact you. We deal with many personalised break funding applications via e mail and

send our newsletters out this way in order to keep costs low.

HALTONCARERS’CENTRE

page 12

Although Halton Carers' Centre aims to provide the highest standard of

service as possible, some time we may fall short of our standards. If this

happens please let us know, as hearing your views helps us to improve

the services we provide. You can complain or compliment us via manager

Carl Harris HCC Manager e mail [email protected] or tel

01928 580182 or Chair of the Trustee Board Mike Shepherd at Halton Carers Centre