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Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa

Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

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Page 1: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018

nursing.hamad.qa

Page 2: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years
Page 3: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

Hanan Al-Kuwari, PhD Managing Director, HMC

Two years ago, following the launch of the Nursing Strategy 2013-2015, over 8,000 nurses and midwives working across Hamad’s network of hospitals committed to providing the safest, most effective and most compassionate care to each and every one of our patients. Building on the successful implementation of this ambitious work, the Nursing and Midwifery Strategy 2015-2018 sets the strategic direction for HMC’s nursing and midwifery workforce during the coming three years.

The Nursing and Midwifery Strategy 2015-2018 is a vital component of Hamad’s corporate strategy for transformation; the HMC Strategic Plan ‘Inform, Integrate, Improve’. It reinforces our commitment to improvement and enables the supporting priority of building our Academic Health System as a means of transforming HMC’s organizational capabilities. Each of the five pillars of the Nursing and Midwifery Strategy 2015-2018 make an important and focused contribution to the achievement of our vision for transformation.

While the transformation of our clinical services is an important corporate objective, the provision of safe, effective and compassionate care is fundamental to our role as a healthcare provider. Our true success is measured by the patient experience; and the patient experience is heavily reliant on the skilled and dedicated nurses and midwives who work across a clinically and geographically diverse range of settings. As the frontline of our healthcare service we rely on you to provide high quality, evidence-based patient centered

1

Page 4: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

2

Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018

care. Your commitment to your patients, and their families, is crucial to the safe and effective delivery of care. The Nursing and Midwifery Strategy 2015-2018 has ultimately been developed to support your growth and advancement.

Nurses and midwives comprise the largest group of health professionals at Hamad and the nurse/midwife patient relationship is the cornerstone of nursing and midwifery practice. The essential role you play in creating caring and healing environments is setting the stage for our successful transformation. You have the potential to challenge, change and lead service development and reconfiguration across our hospitals.

I applaud the achievements realized as a result of the Nursing Strategy 2013-2015 and I wish to personally acknowledge the efforts of each and every nurse and midwife at HMC. I congratulate and thank you for your continued commitment. Together we are transforming our health service to ensure we are ready to meet Qatar’s future care needs. As nurses and midwives you will be challenged to perform increasingly specialized roles and help advance real change within our organization. I am confident you will continue to rise and meet the challenge.

Page 5: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

3

Ann-Marie Cannaby, PhD Chief Nursing Officer, HMC

During the past two years nurses and midwives from across HMC have come together to work on implementing the Nursing Strategy 2013-2015. This two year strategy was designed to build the foundations of the journey to providing a world class nursing service at HMC and ultimately to support our professional growth and advancement. Since its launch, a great deal of work has been undertaken and we have made significant progress.

Through the Nursing Strategy 2013-2015 we have increased access to nursing education and sponsorship opportunities, including achieving American Nurse Credentialing Center (ANCC) accreditation for our continuing nursing education program. A new career ladder, the Nursing and Midwifery Career Framework, has been introduced. We also undertook a comprehensive survey of frontline nurses and midwives using the National Database of Nursing Quality Indicators (NDNQI) RN Survey. We have developed the HMC Scopes of Practice for Nurses and Midwives, the HMC Professional Development Planning Tool and implemented the Code of Professional Behavior and Ethics for Nurses and Midwives.

We launched the Qatari Nursing and Midwifery Development and Mentoring Office and hosted our first meeting of the International Nursing and Midwifery Advisory Board. This advisory board will play an important role in supporting the implementation of our Strategy and its associated action plans by providing external support, challenge and advice for the ongoing transformation of nursing and midwifery.

Page 6: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

4

Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018

Undoubtedly much has been achieved, but in many ways our work has only just begun. We must remain focused on the future – the Nursing and Midwifery Strategy 2015-2018; like its predecessor it is the culmination of months of hard work. It builds on the sound foundation provided by the previous Strategy and sets out clear priorities for the next three years; priorities that will support the vision of providing the safest, most effective and most compassionate care to each and every one of our patients. This Strategy was developed through widespread consultation with you; it has been shaped by your feedback and your recommendations and I have been delighted by the level of engagement and motivation among our nursing and midwifery staff.

The Nursing and Midwifery Strategy 2015-2018 has been built on the five pillars established by the first Strategy; the right staff; educated to the right standards; in the right structure; actively participating in research as part of the Academic Health System. This Strategy also reinforces the importance of providing patients with the best possible care; an important priority challenged by unprecedented changes, including significant health system reforms and a growing and diverse population.

In closing, I encourage you to go beyond simply reading this Strategy. Think critically about the challenges we face and about the opportunities we can embrace. I welcome your feedback. I would like to personally thank those of you who contributed to this Strategy and to acknowledge Dr. Hanan Al-Kuwari for her ongoing support and investment in the development of nurses and midwives here at HMC.

Page 7: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

5

Our values*Academic and Clinical ExcellenceTeamworkResearch and InnovationSocial ResponsibilityRespectProfessionalismPatient Safety

Our missionTo deliver the safest, most effective and most compassionate nursing and midwifery care based on the individualized needs of our patients and their families.

Our visionTo become one of the best nursing and midwifery services in the world.

*Adapted from the Academic Health System Strategy.

Page 8: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

6

Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018

Introduction

As nurses and midwives we are central to patients’ healthcare experiences. We are advocates for our patients, and their families; we promote dignity, uphold our patients’ trust and preserve the reputation of our profession. We are uniquely placed to make a real difference in the lives of our patients and the future of healthcare in Qatar.

An excellent nursing and midwifery service is central to both the patients’ experience of healthcare and their health outcomes. It is therefore vital that the nursing and midwifery workforce provides high quality care and works towards realizing a strategy that places the patient at the center of care; a strategy that supports active involvement of patients and their families in the design of new care models and in decision making about individual options for treatment.

Page 9: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

7

To create a world class nursing and midwifery service here at HMC we need to:

• provide the best evidence-based compassionate care

• with the right staff

• educated to the right standards

• in the right structure

• actively participating in and leading research as part of the Academic Health System (AHS)

The Nursing and Midwifery Strategy 2015-2018 has been built on these five pillars and supports HMC’s vision to deliver the safest, most effective and most compassionate care to each and every one of our patients.

This document articulates the link between nursing and midwifery practice, education, leadership, governance and research. It outlines a strategy and three year action plan (Appendix I) which will continue to accelerate our journey towards delivering excellence in nursing and midwifery service.

Page 10: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

8

Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018

This is how we will work

The Nursing and Midwifery Strategy 2015-2018 has been developed through widespread consultation with the nursing and midwifery workforce. It sets forward a three year action plan, with measurable outcomes, and integrates HMC’s vision of delivering the safest, most effective and most compassionate care to each and every one of our patients.

We will deliver this Strategy through:• Developing partnerships with those we care for.• Working in multiprofessional teams.• Ensuring evidence-based practice and healthcare.• Engaging in everyday quality improvement.• Developing the nursing and midwifery workforce through education

and research.

Partnerships with those we care forNurses and midwives working at HMC will:• Listen and seek the opinions of those that use our services; feedback

is central to ongoing improvement. Therefore, at every opportunity, including in the introduction of new services or new ways of working, we will endeavor to involve our clients and patients and to incorporate their perspective.

• Ensure patient and family feedback is central to the discussion during nursing and midwifery meetings.

• Be open, honest and transparent and recognize opportunities for ongoing improvement.

Working in teams Working together as a team we will: • Support frontline nurses and midwives in taking an active role in day-to-day

decision making and in the pursuit of leadership roles.• Foster an environment of learning; modelling and encouraging

multidisciplinary teamwork and collaborating with colleagues across our health system to improve patient care.

Page 11: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

9

• Collaborate with patients, their families and members of the multiprofessional care team in the design and development of new services.

Promoting practice and healthcare On a daily basis we will:• Professionally state our point of view and advocate in the best interest of

our patients.• Use our influencing skills to positively affect organizational outcomes and

ensure that the nursing and midwifery perspective is heard.• Work to ensure effective nursing governance is integrated within the

broader HMC clinical network and governance structures.

Page 12: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

10

Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018

Everyday quality improvementQuality improvement is part of everyday professional practice. We will:• Continually improve the care we deliver through implementing evidence-

based practice, and using feedback and data to advance nursing and midwifery care. Feedback is central to the modern nursing and midwifery practice and will enable us to think critically about how we can improve.

• Support the multidisciplinary team in the implementation of patient and family centered care based on the best available evidence.

• Leverage and integrate technology into the delivery of evidence-based practice.

• Ensure safe nursing and midwifery staffing levels are in place to both deliver day-to-day patient care and support the development of new services.

• Make measurable improvements in care delivery; we will work to improve the quality of patient and family care. Every year priorities and targets for improvement will be set and action plans agreed.

Nursing and midwifery workforce development through education and researchHMC recognizes the importance of investing in nurses and midwives to develop their skills and knowledge for the benefit of patients. We will:• Ensure nurses and midwives have access to the education required to

progress in their profession within the career framework. We will partner with a range of providers to create educational opportunities within Qatar.

• Create pathways of education to develop the specialist knowledge and skills of nurses and midwives.

• Develop our research capacity and promote a culture that supports access to evidence-based patient care practice.

Page 13: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

HMC

Nurs

ing an

d M

idwife

ry S

trate

gy 2

015-

2018

Pilla

rO

bjec

tive

This

is w

hat

we

will

do

Pro

vide

the

bes

t ev

iden

ce-b

ased

co

mpa

ssio

nate

car

e

Patie

nts a

nd th

eir

fam

ilies r

ecei

ve q

ualit

y ca

re a

nd tr

eatm

ent

base

d on

the

best

av

ailab

le e

vide

nce.

1.

As p

art o

f the

mul

tidisc

iplin

ary

team

, impl

emen

t pat

ient

eng

agem

ent a

nd e

mpo

wer

men

t m

etho

ds a

cros

s all f

acilit

ies t

o m

easu

re p

atie

nt sa

tisfa

ctio

n.

2.

Embe

d a r

esea

rch

cultu

re a

nd d

evel

op c

apac

ity to

und

erpi

n de

liver

y of

ev

iden

ce-b

ased

car

e.

3.

Impl

emen

t the

Mid

wife

ry T

rans

form

atio

n Pr

ogra

m to

impr

ove

care

of w

omen

and

ne

wbo

rns.

4.

Unde

rtak

e an

nual

nurs

ing

sens

itive

qua

lity

impr

ovem

ent p

roje

cts t

o co

ntin

ually

impr

ove

patie

nt c

are.

5.

Im

plem

ent t

he M

enta

l Hea

lth A

ctio

n Pl

an.

6.

Dev

elop

and

impl

emen

t plan

s for

form

al re

cogn

ition

of t

he q

ualit

y of

nur

sing

and

mid

wife

ry

care

with

in H

MC.

7.

As n

ew h

ospi

tals

are

com

miss

ione

d, u

se th

e op

port

unity

to in

trod

uce

inno

vatio

n an

d be

st

prac

tice.

The

righ

t st

aff

Recr

uit,

reta

in a

nd

deve

lop

a nu

rsin

g an

d m

idw

ifery

wor

kfor

ce

with

the

right

num

ber

of sk

illed

staf

f to

mee

t the

cha

ngin

g he

althc

are

need

s of

Qat

ar a

nd to

del

iver

sa

fe, e

ffec

tive

and

com

pass

iona

te le

vels

of c

are.

8.

Embe

d th

e Nu

rsin

g an

d M

idw

ifery

Car

eer F

ram

ewor

k (N

MCF

) in

supp

ort o

f the

de

velo

pmen

t of a

con

tem

pora

ry n

ursin

g an

d m

idw

ifery

wor

kfor

ce.

9.

Impl

emen

t a p

atie

nt a

cuity

and

nur

sing

and

mid

wife

ry st

affin

g sy

stem

to su

ppor

t pat

ient

sa

fety

thro

ugh

safe

staf

fing

leve

ls.10

. Dev

elop

a th

ree

year

rollin

g Nu

rsin

g an

d M

idw

ifery

Wor

kfor

ce P

lan th

at su

ppor

ts a

nnua

l fa

cility

and

Cor

pora

te w

ide

wor

kfor

ce d

evel

opm

ent a

nd re

crui

tmen

t plan

s.11

. Em

bed

the

NMCF

Per

form

ance

Impr

ovem

ent F

ram

ewor

k so

all n

urse

s and

mid

wiv

es

have

a p

rofe

ssio

nal d

evel

opm

ent p

lan, p

ortf

olio

and

ann

ual c

ompe

tenc

y ba

sed

perf

orm

ance

app

raisa

l.12

. Dev

elop

the

capa

bilit

ies o

f nur

ses a

nd m

idw

ives

to su

ppor

t inc

reas

ing

spec

ializa

tion

and

embe

d sp

ecial

ist ro

les t

o en

hanc

e pa

tient

exp

erie

nce;

incr

easin

g th

e pe

rcen

tage

of C

NSs

and

CMSs

.13

. Con

tinue

to a

dvoc

ate

for t

he im

plem

enta

tion

of a

nur

se a

nd m

idw

ife re

mun

erat

ion

stra

tegy

.

Page 14: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

Pilla

rO

bjec

tive

This

is w

hat

we

will

do

Educ

ated

to

the

righ

t st

anda

rds

Impr

ove

acce

ss to

the

educ

atio

n an

d tr

ainin

g re

quire

d to

facil

itate

ca

reer

dev

elop

men

t w

ithin

HM

C.

14. A

nnua

lly p

rovi

de th

e Q

atar

i Lea

ders

hip

for C

hang

e pr

ogra

m.

15. I

ncre

ase

the

perc

enta

ge o

f gra

duat

e nu

rses

and

mid

wive

s acr

oss H

MC

from

60

% to

70%

.16

. Dev

elop

the

educ

atio

n fr

amew

ork

to u

nder

pin

the

NMCF

; incr

easin

g op

port

uniti

es fo

r nu

rses

and

mid

wive

s to

unde

rtak

e ba

ccala

urea

te/m

aste

r/Ph

D ed

ucat

ion.

17. I

mpl

emen

t the

Mid

wife

ry E

duca

tion

Plan

to im

prov

e ac

cess

to m

idw

ifery

edu

catio

n.

18. E

stab

lish

jour

nal c

lubs

and

dev

elop

a jo

urna

l clu

b fo

rum

to d

issem

inat

e be

st p

ract

ice.

In t

he r

ight

str

uctu

reNu

rses

and

mid

wiv

es,

as h

ealth

care

pr

ofes

siona

ls,

effe

ctiv

ely

cont

ribut

ing

to c

linica

l an

d m

anag

erial

de

cisio

n m

akin

g an

d go

vern

ance

.

19. E

nsur

e Q

atar

i nur

se/m

idw

ife d

evel

opm

ent a

nd su

cces

sion

plan

ning

is in

plac

e an

d th

at a

Q

atar

i nur

se w

orkf

orce

com

mun

icatio

n an

d go

vern

ance

stru

ctur

e is

impl

emen

ted.

20. R

evie

w g

over

nanc

e st

ruct

ures

that

supp

ort n

urse

s and

mid

wiv

es to

eff

ectiv

ely

cont

ribut

e to

clin

ical, a

dmin

istra

tive

and

man

ager

ial d

ecisi

on m

akin

g.21

. Pro

vide

ann

ual o

ppor

tuni

ties f

or D

ONs

and

HNs

to e

nhan

ce th

eir l

eade

rshi

p,

man

agem

ent a

nd c

omm

unica

tion

know

ledg

e; tr

ansla

ting

this

know

ledg

e in

to p

ract

ice fo

r th

e be

nefit

of p

atie

nts.

22. E

nsur

e av

ailab

ility

of a

ppro

priat

e st

aff s

kill m

ix.

Act

ivel

y pa

rtic

ipat

ing

in a

nd le

adin

g re

sear

ch a

s pa

rt o

f th

e A

HS

Dev

elop

men

t of a

re

sear

ch c

ultu

re a

nd

capa

city

that

supp

orts

im

prov

ed p

atie

nt c

are.

23. I

ncre

ase

the

num

ber o

f nur

se a

nd m

idw

ife re

sear

cher

s and

rese

arch

gro

ups t

o cu

lmin

ate

in a

n in

crea

sed

num

ber o

f pap

ers p

ublis

hed

in m

ajor i

nter

natio

nal jo

urna

ls.

Page 15: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

HMC

Nurs

ing an

d M

idwife

ry S

trate

gy A

ction

Plan

201

5-20

18 (A

ppen

dix I)

This

is w

hen

we

will

do

it

July

–D

ecem

ber

20

15Ja

nuar

y–Ju

ne

20

16Ju

ly–

Dec

embe

r 2

016

Janu

ary–

June

2

017

July

–D

ecem

ber

20

17Ja

nuar

y–Ju

ne

20

18

Pro

vide

the

bes

t ev

iden

ce-b

ased

co

mpa

ssio

nate

ca

re

• Ag

ree

Mid

wife

ry

Tran

sfor

mat

ion

Prog

ram

. •

Iden

tify

nurs

ing

prio

ritie

s fro

m

the

Men

tal H

ealth

Ac

tion

Plan

. •

Agre

e Ti

ssue

Vi

abilit

y Pl

an.

• Co

mm

issio

n Q

ualit

y Pr

ojec

t I to

redu

ce

rest

rain

t use

and

pa

tient

pre

ssur

e in

jurie

s.•

Casc

ade

jour

nal c

lub

deve

lopm

ent a

nd

impl

emen

t jou

rnal

clu

b fo

rum

. •

Dev

elop

pro

ject

pl

an fo

r for

mal

re

cogn

ition

of

nurs

ing

serv

ices,

i.e.

Mag

net.

• Ag

ree

Wom

en’s

and

New

born

’s Pa

rent

Ed

ucat

ion

Prog

ram

.•

Com

miss

ion

Qua

lity

Proj

ect I

I.•

Impl

emen

t pro

ject

pl

an fo

r for

mal

re

cogn

ition

of

nurs

ing

serv

ices,

i.e.

Mag

net.

• En

able

facil

ities

to

dev

elop

a

prof

essio

nal

prac

tice

mod

el.

• Re

view

pat

ient

en

gage

men

t m

etho

ds a

cros

s fa

ciliti

es.

• Re

view

pat

ient

en

gage

men

t and

sa

tisfa

ctio

n KP

Is on

Nu

rsin

g/M

idw

ifery

/Cl

inic

al D

ashb

oard

.•

Impl

emen

t Tiss

ue

Viab

ility

Nurs

ing

Serv

ice.

• Id

entif

y/Sh

are

nurs

ing

and

mid

wife

ry-l

ed

mod

els o

f car

e.

• Ac

hiev

e Q

ualit

y Pr

ojec

t I ta

rget

s.•

Revi

ew a

nd

repo

rt o

n M

enta

l He

alth

Act

ion

Plan

pr

ogre

ss.

• Re

view

and

repo

rt

on th

e M

idw

ifery

Tr

ansf

orm

atio

n Pr

ogra

m.

• Im

plem

ent

mid

wife

ry-l

ed

mod

els o

f car

e.•

Achi

eve

Qua

lity

Proj

ect I

I tar

gets

.•

Com

miss

ion

Qua

lity

Proj

ect I

II.

• As

sess

facil

ity

read

ines

s for

form

al

reco

gniti

on o

f nu

rsin

g se

rvice

s, i.e

. M

agne

t.•

Eval

uate

pr

ofes

siona

l pr

actic

e m

odel

.

• Re

view

de

velo

pmen

t of

nurs

ing-

led

mod

els

of c

are.

• Re

view

new

Tiss

ue

Viab

ility

Nurs

ing

Serv

ice.

• Re

view

and

re

port

on

Men

tal

Heal

th A

ctio

n Pl

an

prog

ress

.•

Revi

ew N

ursin

g/M

idw

ifery

/Clin

ical

D

ashb

oard

.•

Revi

ew p

atie

nt

enga

gem

ent K

PIs.

• Su

bmit

a fa

cility

ap

plic

atio

n fo

r for

mal

re

cogn

ition

of n

ursin

g se

rvice

s, i.e

. Mag

net.

• Ac

hiev

e Q

ualit

y Pr

ojec

t II

I.

Page 16: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

This

is w

hen

we

will

do

it

July

–D

ecem

ber

20

15Ja

nuar

y–Ju

ne

20

16Ju

ly–

Dec

embe

r 2

016

Janu

ary–

June

2

017

July

–D

ecem

ber

20

17Ja

nuar

y–Ju

ne

20

18

The

righ

t st

aff

• Em

bed

NMCF

.•

Supp

ort n

urse

s and

m

idw

ives

to a

chie

ve

Qat

ar C

ounc

il fo

r Hea

lthca

re

Prac

titio

ners

(Q

CHP)

licen

sure

. •

Agre

e a

Pala

ce S

ervi

ce

deve

lopm

ent p

lan

and

key

mile

ston

es.

• Co

mpl

ete

nurs

e an

d m

idw

ife st

affin

g be

nchm

arki

ng

stud

y. •

Dev

elop

a

Recr

uitm

ent P

lan

and

a W

orkf

orce

Pl

an fo

r 201

6.

• Im

plem

ent

perf

orm

ance

ap

prais

al sy

stem

(N

MCF

). •

Achi

eve

60%

gr

adua

te R

N ta

rget

.•

Intr

oduc

e Q

CHP

CPD

requ

irem

ents

fo

r lice

nsur

e.•

Dev

elop

men

t and

re

port

ing

of P

alac

e

Serv

ice K

PIs.

• In

trod

uce

Inte

rn

Clin

ical

Nurs

e Sp

ecial

ists (

NMCF

).•

Impl

emen

t Re

crui

tmen

t Pla

n 20

16.

• D

evel

op W

orkf

orce

Pl

an 2

017.

• An

nual

Revi

ew o

f th

e NM

CF.

• Re

view

non

-nur

sing

and

non-

mid

wife

ry

activ

ity.

• In

trod

uce

Patie

nt

Care

Ass

istan

t rol

e.

• Ac

hiev

e 20

%

incr

ease

of C

NSs

and

CMSs

. •

Intr

oduc

e Sp

ecial

ized

Nurs

e an

d M

idw

ife

(NM

CF).

• D

evel

op W

orkf

orce

Pl

an 2

020.

Redu

ce n

ursin

g an

d m

idw

ifery

vac

ancy

ra

tes t

o 5%

.•

Agre

e W

orkf

orce

Pl

an 2

017.

• Co

mm

ence

pat

ient

ac

uity

trial

.

• Re

view

pe

rfor

man

ce

appr

aisal

syst

em

(NM

CF).

• Ac

hiev

e 65

%

grad

uate

RN

targ

et.

• Im

plem

ent P

atie

nt

Acui

ty S

yste

m.

• Im

plem

ent

Recr

uitm

ent P

lan

2017

.•

Revi

ew P

atie

nt C

are

Assis

tant

trai

ning

.•

Annu

al re

view

of t

he

NMCF

.

• Ac

hiev

e 40

%

incr

ease

of C

NSs

and

CMSs

. •

Revi

se W

orkf

orce

Pl

an 2

020.

• Ac

hiev

e 70

% g

radu

ate

RN ta

rget

.•

Revi

ew p

erfo

rman

ce

appr

aisal

syst

em

(NM

CF).

• Im

plem

ent

Recr

uitm

ent P

lan

2018

. •

Revi

ew st

affin

g le

vels

in lin

e w

ith a

cuity

re

sults

.•

Annu

al re

view

of t

he

NMCF

.

Page 17: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

This

is w

hen

we

will

do

it

July

–D

ecem

ber

20

15Ja

nuar

y–Ju

ne

20

16Ju

ly–

Dec

embe

r 2

016

Janu

ary–

June

2

017

July

–D

ecem

ber

20

17Ja

nuar

y–Ju

ne

20

18

Educ

ated

to

the

righ

t st

anda

rds

• Pr

ovid

e th

e Q

atar

i Le

ader

ship

for

Chan

ge p

rogr

am.

• D

efine

the

core

an

d sp

ecial

ty

com

pete

ncy

suite

. •

100%

com

plet

ion

of E

ssen

tials

of

Mid

wife

ry c

ours

e fo

r nur

ses a

nd

mid

wiv

es w

orki

ng in

th

e la

bour

room

.•

100%

com

plet

ion

of T

riage

Tra

inin

g co

urse

for n

urse

s w

orki

ng in

the

Emer

genc

y D

epar

tmen

t.•

Com

men

ce re

view

of

nur

sing

and

mid

wife

ry st

udy

leav

e po

licy.

• D

evel

op sp

ecial

ized

nurs

e an

d m

idw

ifery

ed

ucat

ion

fram

ewor

k.

• 90

% c

ompl

etio

n of

Ess

entia

ls of

M

idw

ifery

cou

rse

for a

ll nur

ses a

nd

mid

wiv

es p

rovi

ding

m

ater

nity

car

e.•

Esta

blish

NM

CF

educ

atio

n fr

amew

ork.

• Re

-acc

redi

t with

AN

CC.

• 60

% ta

rget

of

NMER

Edu

cato

rs

with

pos

t-gr

adua

te

qual

ifica

tion

in

educ

atio

n.

• Pr

ovid

e th

e Q

atar

i Le

ader

ship

for

Chan

ge p

rogr

am.

• 10

% in

crea

se in

en

rollm

ent o

f in

-cou

ntry

pos

t-gr

adua

te p

rogr

ams.

• Im

plem

ent N

MCF

co

mpe

tenc

y fr

amew

ork.

• Fi

naliz

e an

d ag

ree

stud

y le

ave

polic

y.•

Esta

blish

men

tal

heal

th e

duca

tion

prog

ram

.•

Facil

itate

acc

ess t

o on

e sp

ecial

ist p

ost-

gr

adua

te in

-cou

ntry

pr

ogra

m.

• Fa

cilita

te a

cces

s to

in-c

ount

ry

acad

emic

mid

wife

ry

prog

ram

.•

QCH

P ac

cred

itatio

n as

a p

rovi

der

of n

ursin

g an

d m

idw

ifery

CPD

.•

Revi

ew N

MCF

ed

ucat

ion

fram

ewor

k.

• Pr

ovid

e th

e Q

atar

i Le

ader

ship

for

Chan

ge p

rogr

am.

• 20

% in

crea

se in

en

rollm

ent o

f in

-cou

ntry

pos

t-gr

adua

te p

rogr

ams.

• Fa

cilita

te a

cces

s to

seco

nd sp

ecial

ist

post

-gra

duat

e in

-co

untr

y pr

ogra

m.

• Re

view

NM

CF

educ

atio

n fr

amew

ork.

Page 18: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

This

is w

hen

we

will

do

it

July

–D

ecem

ber

20

15Ja

nuar

y –

Ju

ne 2

016

July

–D

ecem

ber

20

16Ja

nuar

y–Ju

ne

20

17Ju

ly–

Dec

embe

r 2

017

Janu

ary–

June

2

018

In t

he r

ight

st

ruct

ure

• D

evel

op a

nd d

iscus

s Q

atar

i nur

se e

mpl

oym

ent

com

mitm

ent.

• D

evel

op Q

atar

i Nur

se F

orum

.•

Facil

itate

dev

elop

men

t of u

nit

coun

cils.

• Re

view

and

revis

e go

vern

ance

st

ruct

ures

to a

lign

with

co

rpor

ate

gove

rnan

ce

stru

ctur

es.

• Pr

ovide

in-h

ouse

lear

ning

oppo

rtun

ity fo

r nur

se

leade

rship

to ex

perie

nce

trans

latio

nal e

duca

tion r

eleva

nt

to th

eir ro

le.

• Es

tabl

ish a

pr

oces

s for

re

port

ing

on

gove

rnan

ce

activ

ities

and

ou

tcom

es.

• Co

nduc

t sec

ond

NDNQ

I RN

Surv

ey a

nd

com

plet

e ac

tion

plan

s.•

Impl

emen

t go

vern

ance

st

ruct

ures

with

in

new

hos

pita

ls.

• Re

view

the

Qat

ari

Nurs

e Fo

rum

.•

Eval

uate

ef

fect

iven

ess o

f nu

rsin

g go

vern

ance

st

ruct

ures

acr

oss a

ll fa

ciliti

es.

• Pr

ovid

e in

-hou

se

lear

ning

opp

ortu

nity

fo

r nur

se le

ader

ship

(D

ON

and

HN)

to e

xper

ienc

e tr

ansla

tiona

l ed

ucat

ion

rele

vant

to

thei

r rol

e.

• Re

view

and

revi

se

nurs

ing

gove

rnan

ce.

• Co

nduc

t thi

rd

NDNQ

I RN

Surv

ey

and

com

plet

e ac

tion

plan

s.

• Pr

ovid

e in

-hou

se

lear

ning

opp

ortu

nity

fo

r nur

se le

ader

ship

(D

ON

and

HN)

to e

xper

ienc

e tr

ansla

tiona

l ed

ucat

ion

rele

vant

to

thei

r rol

e.

• Co

nduc

t fou

rth

NDNQ

I RN

Surv

ey a

nd

com

plet

e ac

tion

plan

s.

Act

ivel

y pa

rtic

ipat

ing

in a

nd

lead

ing

rese

arch

as

part

of

the

AH

S

• Ho

st a

mul

tidisc

iplin

ary

heal

th se

rvice

s res

earc

h co

nfer

ence

. •

A nu

rse

or m

idw

ife is

an

auth

or o

r co-

auth

or o

n 15

% o

f scie

ntifi

c pa

pers

em

anat

ing

from

HM

C.

• Es

tabl

ish a

new

nur

se a

nd

mid

wife

-led

rese

arch

gro

up.

• In

trod

uce

a Fo

unda

tions

of

Res

earc

h pr

ogra

m.

• Es

tabl

ish

in-c

ount

ry

doct

oral

re

sear

ch

trai

ning

pr

ogra

m.

• Re

gist

er tw

o nu

rses

/mid

wiv

es o

n do

ctor

al pr

ogra

ms.

• Ac

hiev

e fir

st c

ohor

t co

mpl

etin

g po

st-

grad

uate

rese

arch

tr

aini

ng.

• Es

tabl

ish a

n ad

ditio

nal r

esea

rch

grou

p.

• Ac

hiev

e 10

%

incr

ease

in M

RC

(inte

rnal)

gra

nt

fund

ing

awar

d fo

r nu

rses

/mid

wiv

es

as p

rincip

al

inve

stig

ator

.

• Es

tabl

ish a

dditi

onal

re

sear

ch g

roup

s.•

A nu

rse

or m

idw

ife

is an

aut

hor o

r co

-aut

hor o

n 20

%

of sc

ient

ific

pape

rs

eman

atin

g fr

om H

MC.

Page 19: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

Glossary AHS - Academic Health System

CNS - Clinical Nurse Specialist

CMS - Clinical Midwife Specialist

CPD - Continuing Professional Development

DON - Director of Nursing

HN - Head Nurse

KPI - Key Performance Indicator

NMCF - Nursing and Midwifery Career Framework

NMER - The Department of Nursing and Midwifery Education and Research

Magnet - Developed by the American Nurses Credentialing Center (ANCC), the Magnet Recognition Program® recognizes healthcare organizations for quality patient care, nursing excellence and innovations in professional nursing practice

QCHP - Qatar Council of Healthcare Practitioners

Page 20: Hamad Medical Corporation Nursing and Midwifery … Medical Corporation Nursing and Midwifery Strategy 2015-2018 nursing.hamad.qa Hanan Al-Kuwari, PhD Managing Director, HMC Two years

18

Hamad Medical Corporation Nursing and Midwifery Strategy 2015-2018

Notes