ithASEM 24 National Conference Proceedings October 15-18, 2003

—UNiVERS' TATSBIBLIOTHct-:

HANNOVER

TECHNiSGHEthFORMATIONSBIBLIOTHEK

MANAGING TECHNOLOGY

IN A DYNAMIC WORLD

Peer Reviewed Proceedings of the2003 National Conference of the

American Society for Engineering Management

Hosted by:Engineering Management Department

University of Missouri-Rolla

October 15-18,2003Sheraton WestportSt. Louis, Missouri

UB/TIB Hannover125 262 949

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TABLE OF CONTENTS

Session 4201 - Systems of SystemsSession chair: Luis Rabelo, University of Central Florida

Toward a Methodology for System of Systems Engineering 1Charles Keating, Old Dominion UniversityAndres Sousa-Poza, Old Dominion UniversityNina Mun, Old Dominion University

Framing of Complex System of Systems Engineering Problems 8Charles Keating, Ph.D., Old Dominion UniversityWilliam Peterson, Ph.D., Old Dominion UniversityGhaith Rabadi, Ph.D., Old Dominion University

A Review of Multi-Methodologies Assisting Systems of Systems Engineering 16Yaneth C. Correa-Martinez, Ph.D. student, Old Dominion University

Life Cycle Positioning: Application of an Attractor Framework to theMicroprocessor Industry 21Phillip T. Meade, Xodus Business & Technology Solutions, Inc.Luis Rabelo, Ph.D., University of Central Florida

Session 4202 - E- BusinessSession chair: Greg Sedrick, New Economy Institute

A Comparative Analysis of Privacy Policies of Popular E-Businesses 29Theresa I. Jefferson D.Sc, The George Washington UniversityJulie J. C. H. Ryan, The George Washington University

Measuring White Collar Productivity in a Public Sector Telecommuting Environment 35Florence I. Rabanal, The George Washington UniversityTheresa L. Jefferson, D.Sc, George Washington University

Privacy Attitudes, Employer Surveillance Practices, and Worker Behavioral Intentions 45Tara B. Nolley, M.S., Fleetguard, Inc.David G. Spurlock, Ph.D., University of Missouri-Rolla

Developing a metaphor for autonomous software agents used in e-commerce 56Erol Ozan, Ph.D., East Carolina UniversityYesim Sireli, Ph.D., University of North Carolina at CharlottePaul Kauffmann, Ph.D., P.E., East Carolina University

Session 4204 - Human ResourcesSession chair: Taggart Smith, Purdue University

Job Satisfaction in Professional - Technical Fields 60Carol Considine, Old Dominion UniversityAnthony W. Dean, Old Dominion UniversityAndres Sousa-Poza, Old Dominion University

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Session 4205 - Problem Solving MethodsSession chair: Paul Componation, Univ. of Alabama-Huntsville

An Examination of the Trade Study Process at NASA 66Henry J. Dennis, Jr., George C. Marshall Space Flight CenterPaul J. Componation, University of Alabama in Huntsville

Use of the Resulting Risk Priority Numbers from a Failure Modes and Effects Analysis on ShipsSystems to Model Maintenance Assessment Policies 76

Anthony W. Dean, PhD, Old Dominion UniversityPaul J. Kauffmann, P.E., PhD, East Carolina UniversityKevin Alexander, US NavyNorine Bradshaw, AMSEC LLC

Implications of Censored Data in Predicting Failure Distributions 84Paul Kauffmann, PhD, PE, East Carolina UniversityAnthony Dean, PhD, Old Dominion University

How to Design Multicriteria Spatial Decision Support Systems 90Erol Ozan, Ph.D., East Carolina UniversityYesim Sireli, Ph.D., University of North Carolina at CharlottePaul Kauffmann, Ph.D., P.E., East Carolina University

Estimating the Risk of Technology Development 95Alan Wilhite, Ph.D., University of Alabama in HuntsvillePat Odom, Ph.D., SAIC, Inc.Neal Lovell, SAIC, Inc.Robert Lord, SAIC, Inc.

Session 4402 - Information TechnologySession chair: Greg Sedrick, New Economy Institute

Information Technology Trends, Priorities, and Approaches in AmericanElectric Utilities 105

Charles W. "Chick" Keller, MBA, PMP, PE, University of Kansas

Reliability Taxonomy for Network-Centric Systems 110Paul West, Ph.D., U.S. Military AcademyJohn Farr, Ph.D., P.E., Stevens Institute of TechnologyDinesh Verma, Ph.D., Stevens Institute of TechnologyDennis Buede, Ph.D., Innovative Decision AnalysisDonald Merino, Ph.D., P.E., Stevens Institute of Technology

A Framework Including Questions Required To Determine It Benefits 115Mr. Ahmed M. Tolba, M.E.M, The George Washington UniversityDr. Marvine P. Hamner, D.Sc, The George Washington University

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Wireless Technology, Competitive Advantage and Supply Chain Management -Resource Based View 125

Anthony Narsing, Ph.D., Savannah State UniversityArav Ouandlous, Ph.D., Savannah State UniversityMichael Michalisin, Ph.D., Southern Dlinois University

Session 4405 - Knowledge ManagementSession chair: Rick Keyser, Univ. Tennessee-Chattanooga

Knowledge Management Assessment Strategy: How Does One Measure Success? 132James D. Martin, University of the PacificAbel Fernandez, P.E., University of the Pacific

Classification of Knowledge-intensive organizations 136Edward J. Marquart, Sverdrup/AEDCDonald D. Tippett, University of Alabama in Huntsville

Session 5102 - Organizational Culture, and ManufacturingSession chair: Phil Farrington, Univ. of Alabama-Huntsville

Factors Influencing Success in the Packaging Machinery Integration Process Survey Results 146Stephen A. Raper, Ph.D., University of Missouri-RollaTunyarut Viriyapituk, Ph.D., Department Kasetsart University, Bangkok, Thailand

An Examination of the Economic Benefits of ISO 9000 and the Baldrige Awardto Manufacturing Firms 155

James P. Wilson, University of PittsburghMary Ann T. Walsh, University of PittsburghKim LaScola Needy, Ph.D., University of Pittsburgh

Organizational Culture: Value in Engineering Management 165Taggart Smith, Ed. D., School of Technology, Purdue University

Situational Awareness through a Culture-Decision Lens 170Mario Beruvides, Ph.D., P.E., Texas Tech UniversityAngela Sandoval, MSIE, Texas Tech University

Session 5103 - Project Management - 1Session chair: Bill Truran, Stevens Institute of Tech.

The Project Risk FMEA: Extending A Quality Tool To Project Risk Analysis 176Thomas A. Carbone, Fairchild Semiconductor CorporationDonald D. Tippett, University of Alabama at Huntsville

A Framework for Categorizing Important Project Variables 185Vickie S. Parsons, Ph.D. Candidate, Old Dominion University

Systemic Critique of Project Integration Management of the Project Management Body of Knowledge(Pmbok® - 2000) and a Proposed Framework 191

Mert Altinkilinc, Old Dominion University

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Session 5104 - Teams - 1Session chair: Stephanie Adams, Univ. of Nebraska-Lincoln

An Analysis of Team Rewards at The U.S. Army Corps Of Engineers Huntsville Center 201James M. Cox, U.S. Army Corps of EngineersDonald D. Tippett, The University of Alabama in Huntsville

Addressing the Efficiency of a Web-Based Environment for Group Decision Making 210Pilar Pazos, M.S., Texas Tech UniversityJiun-Yin Jian, M.S., Texas Tech UniversityAna Maria Canto, M.S., Texas Tech UniversityAngela Sandoval, M.S., Texas Tech UniversityMario G. Beruvides, Ph.D., P.E., Texas Tech University

Session 5105 - Artificial IntelligenceSession chair: Luis Rabelo, University of Central Florida

Benefits of Imagery Collection for Enhancing Intelligence Gathering 218Gregory A. Lamm, Major, U.S. Army, United States Military AcademyDave W. Bunt, Cadet, U.S. Army, United States Military AcademyJacob F. Bailey, Cadet, U.S. Army, United States Military AcademyChris M. Green, Cadet, U.S. Army, United States Military AcademyJames M. Buckingham, Lieutenant Colonel, U.S. Army, United States Military Academy

Quantification of Uncertainty in Project Management 229Ryan G. Rosandich, Ph.D., University of Minnesota Duluth

Emergent Phenomena and Simulating Human Systems 233Nil H. Kilicay, University of Missouri-RollaCihan H. Dagli, Ph.D, University of Missouri-Rolla

Session 5201 - StrategySession chair: Duke Dow, Univ. of Missouri-Rolla

Implications of Good to Great for Engineering Managers 238Robert C. Waters, D.B.A., George Washington University

High Technology Acquisition Decisions and the Impact to Profitability in theSemiconductor Industry 243

Karla M. Callahan, University of Missouri-Rolla

A Longitudinal Study: Has ERP Integrated the Enterprise and ImprovedBusiness Processes? 248

Richard W. Monroe, Southern Polytechnic State University

A Renewed Focus on Procedures: Conformance versus Innovation 253Donald A. Kennedy, P.Eng., Kennedy Technical Services Inc.John Whittaker, Ph.D., University of Alberta

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Session 5202 - New ProductsSession chair: Jim Kois, Dept. of Energy, US Government

A Theoretical Framework to Study the Effects of Cannibalization on New Product Performance 260Sundara Raghavan Srinivasan, Department of Engineering Management,University of Missouri - RoliaScott E. Grasman, Department of Engineering Management,University of Missouri - RollaRaymond M. Kluczny, School of Management and Information Systems,University of Missouri - RollaSreeram Ramakrishnan, Department of Engineering Management,University of Missouri - Rolla

Social Amplification Concept in New Product Introduction: a Case Study in Biopharmaceuticals 265Kalayanee Poon-asawasombat, University of Missouri - RollaHalvard E. Nystrom, Ph.D., University of Missouri - Rolla

Kano's Customer Satisfaction Model for Product Differentiation: an Application to Cockpit WeatherInformation Systems 270

Yesim Sireli, Ph.D., University of North Carolina at CharlottePaul Kauffmann, Ph. D., P. E., East Carolina UniversityErol Ozan, Ph.D., East Carolina University

Market Segmentation For General Aviation Cockpit Weather Information Systems 278Yesim Sireli, Ph.D., University of North Carolina at CharlottePaul Kauffmann, Ph. D., P. E., East Carolina UniversityErol Ozan, Ph.D., East Carolina University

Session 5203 - Project Management - 2Session chair: Bill Truran, Stevens Institute of Tech.

Identifying Critical Knowledge for Projects 284Timothy Kotnour, Ph.D., University of Central FloridaRafael Landaeta, University of Central Florida

Measuring Project Success in The Construction Industry 288Shawn W. Hughes, Washington Group InternationalWarren K. Thomas, UT-BattelleDonald D. Tippett, The University of Alabama in Huntsville

Crash Costs-What Are They All About? 298Jan Evensmo, Norwegian School of Management BIJan Terje Karlsen, Norwegian School of Management BI

Paradigm Shift in Project Management: Implications for Project Management Tools 302Alper Camci. Ph.D., University of Central FloridaTimothy Kotnour, Ph.D., University of Central Florida

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Session 5204 - Teams - 2Session chair: Dawn Utley, Univ. of Alabama-Huntsville

An Evaluation of Integrated Product Team Performance Using Katzenbach and Smith's TeamPerformance Curve 308

Carl A. Ise, National Aeronautics and Space AdministrationDawn R. Utley, The University of Alabama in HuntsvillePhillip A. Farrington, The University of Alabama in Huntsville

An Evaluation of Integrated Product Team Performance Using Larson and Lafasto's Theory of TeamCharacteristics 314

Julie Fortune, M.S.E., University of Alabama in HuntsvilleDawn R. Utley, Ph.D., University of Alabama in HuntsvillePhillip A. Farrington, Ph.D., University of Alabama in Huntsville

Session 5205 - Supply Chain ManagementSession chair: Sreeram Ramakrishnan, Univ. of Missouri-Rolla

Reverse Logistics and Green Manufacturing in Printed Circuit Board Assembly 318Shafi Saiyed, State University of New York at Binghamton, NYK. Srihari, Ph.D., State University of New York at Binghamton, NYKaustubh Nagarkar, State University of New York at Binghamton, NY

A Simulation-Based Integration Framework for Reverse Logistics 326Rawinkhan Srinon, University of Missouri-RollaSreeram Ramakrishnan, University of Missouri-Rolla

Framework for Adaptive Time Synchronization Method for Integration of Distributed, Heterogeneous,Supply Chain Simulations 333

Siddharth Misra, The University of Arizona, Tucson, AZJayendran Venkateswaran, The University of Arizona, Tucson, AZYoung-Jun Son, The University of Arizona, Tucson, AZ

Session 5401 - Economic AnalysisSession chair: Derya Jacobs, Robert Morris University

A Financial Comparison of U.S. and European Pharmaceutical Companies 341Neal A. Lewis, University of Missouri - RollaAmit Patil, University of Missouri - Rolla

The Economic Inflection Point of Quality - A New Tool for Decision Making of Quality ImprovementProgram 346

Mario G. Beruvides, Ph.D., P.E., Texas Tech UniversityY. David Chiu, Ph.D., Texas Tech University

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Session 5403 - Project Management - 3Session chair: Kim Needy, University of Pittsburgh

Where are the Bean Counters and Clock-Watchers when You Need Them? 354Charles W. N. Thompson, Northwestern University

The Design and Management of Knowledge Intensive Enterprises 359Michael M. Mann, Ph.D., EnCompass Knowledge SystemsArthur J. Dhallin, EnCompass Knowledge Systems

Application of Data Envelopment Analysis to Evaluate a Concurrent Lifecycle Approach forEngineering Design Projects 369

Jennifer Farris, Virginia TechRick Groesbeck, Ph.D., Virginia TechEileen M. Van Aken, Ph.D., Virginia TechGeert Letens, Belgian Armed Forces

Session 5404 - Teams - 3Session chair: Dave Spurlock, Univ. of Missouri-Rolla

Improvisational Job Design: Living in the Ad-Hoc World 379Gerald F. Wocken, M.S.M., C.SE, The Boeing CompanySusan L. Murray, Ph.D., Univ. of Missouri - Rolla

Using Insights from Research on Transactive Memory to Enhance Engineering Work TeamPerformance 386

Gail A. Lueck, University of Missouri-RollaDavid G. Spurlock, Ph.D., University of Missouri-Rolla

Advice for Leaders of Virtual Teams 393Leroy R. Cox, M.S., University of Missouri - RollaDavid G. Spurlock, Ph.D., University of Missouri - Rolla

Performance and Project Spirit of Student Design Competition Teams 397Bradley M. Davis, M.S., University of Missouri-RollaDavid G. Spurlock, Ph.D., University of Missouri-Rolla

Session 5405 - ModelingSession chair: Scott Grasman, Univ. of Missouri-Rolla

The Utilization of MODELING and Simulation as a Supply Chain Management TOOL for aRecapitalization Program 406

John D. Stingel, Intuitive Research and TechnologyPaul J. Componation, University of Alabama in Huntsville

The Effects of Worker Learning on the Multiple Resource Constrained Scheduling Problem 414Troy Watson, Texas Tech UniversityElliot J. Montes, Jr., Ph.D., Texas Tech UniversityMario G. Beruvides, Ph.D., P.E., Texas Tech University

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A Tabu Search Approach for the Job Shop Scheduling Problem with Earliness and Tardiness 420Bedoya Valencia Leonardo, Old Dominion UniversityGhaith Rabadi, Old Dominion UniversityAndres Sousa-Poza, Old Dominion UniversityCharles Keating, Old Dominion UniversityWilliam Peterson, Old Dominion University

Supply Chain Management: pattern recognition, Internal and External Changes, and Dynamics 426Ankit Shah, University of Central FloridaMayra Carrasquillo, University of Central FloridaLuis Rabelo, Ph.D., University of Central Florida

Session 5501 - InternationalSession chair: Neslihan Alp, Univ. Tennessee-Chattanooga

How Logistics and Project Management are Changing the Russian Far East 433Oliver Hedgepeth, Ph.D., University of Alaska AnchorageMorgan Henrie, PMP, University of Alaska Anchorage

The Potential Role of South American Companies in The U.S. Textile/Apparel Supply Chain 439S. Gary Teng, Ph.D., P.E., The University of North Carolina at CharlotteHector Jaramillo, The University of North Carolina at Charlotte

Industrialization and Tourism: A Caribbean Perspective 446Hilton McDavid, The University of the West Indies

Session 5503 - Research MethodsSession chair: Dave Spurlock, Univ. of Missouri-Rolla

Research Methods in Engineering Management: Approaches to Studying ThingsOther Than People 453

Neal A. Lewis, University of Missouri - RollaDavid G. Spurlock, Ph.D., University of Missouri - Rolla

Research Methods in Engineering Management: Approaches to Studying People 458Gail A. Lueck, University of Missouri-RollaDavid G. Spurlock, Ph.D., University of Missouri-Rolla

Data Collection and Analysis Techniques in Studies of Human Behavior As Reported in theEngineering Management Literature 463

Leroy R. Cox, M.S., University of Missouri - RollaDavid G. Spurlock, PhD, University of Missouri - Rolla

Session 5504 - Teams - 4Session chair: Dawn Utley, Univ. of Alabama-Huntsville

Determining the Development of Engineering Teams 467Michael P.J. Benfield, The Boeing Company

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Team Progress Checksheet: Is it Progress or Performance? 475Julie Fortune, M.S.E., University of Alabama in Huntsville

Family Role Characteristics within High Performance Technical Teams 479Joette G. Sonnenberg, Savannah River Site Technology CenterDr. Dawn Utley, University of Alabama in Huntsville

Session 5505 - Computational Techniques, Real OptionsSession chair: Dave Enke, Univ. of Missouri-Rolla

An Expert Judgment Approach to Uncertainty Assessment 485Bruce A. Conway, Ph.D., Old Dominion University, Norfolk, VATrina M. Chytka, Old Dominion University, Norfolk, VACharles B. Keating, Ph.D., Old Dominion University, Norfolk, VAResit Unal, Ph.D., Old Dominion University, Norfolk, VA.

Synthesis of Reinforcement Learning and Artificial Neural Networks Applied to Forecast Real TimeFinancial Series 493

Hailin Li, University of Missouri- RollaCihan H. Dagli, University of Missouri - Rolla

Analyzing Multiple Roots for Incremental Internal Rates of Return 500Elisha Baker, IV, Ph.D., University of Alaska AnchorageTed Eschenbach, Ph.D., P.E., TGE ConsultingJohn Whittaker, Ph.D., P.Eng., University of Alberta

Real Options for Deregulated Electricity Markets 505David Enke, University of Missouri - Rolla

Valuation for the Strategic Management of Research and Development Projects: The AbandonmentOption 515

Neal A. Lewis, University of Missouri - RollaDavid Spurlock, Ph.D., University of Missouri - Rolla

Session 6101 - Engineering Management CurriculumSession chair: Neslihan Alp, Univ. Tennessee-Chattanooga

The SME/IIE Certified Engineering Manager (CEM) Examination and its Use as an EngineeringManagement Program Assessment Tool 525

Tracy S. Tillman, CEM/CEI, Eastern Michigan University

A Delphi Study to Develop Engineering Management Curriculum at Eastern Michigan University...531Hiral A. Shah, Graduate Student, Eastern Michigan University

The Role of OFD in the Systems Engineering Curriculum 537Richard W. Monroe, Ph.D., CPIM Southern Polytechnic State University

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Session 6102 - BenchmarkingSession chair: Paul Componation, Univ. of Alabama-Huntsville

Benchmarking Engineering Planning and Scheduling: A Case Study 541Frances Alston, Westinghouse Savannah River CompanyDonald Tippett, University of Alabama at Huntsville

Benchmarking Fleet Management Results 548Brandon Storhaug, University of Minnesota DuluthDavid A. Wyrick, Ph.D., P.E., University of Minnesota Duluth

Session 6104 - Organizational BehaviorSession chair: Gene Dixon, US Government

The Effect of Empowerment on Organizational Decision Making 559Dr. Marvine Hamner, D.Sc, George Washington University

The Incorporation of Risk Sensitivity for Addressing Trade-Offs In the Balanced Scorecard 566Alisha D. Youngblood, University of Alabama in HuntsvilleTerry R. Collins, Ph.D., P.E., Texas Tech UniversityHeather Nachtmann, Ph.D., University of Arkansas

Identifying Behavioral Symptoms in the Workplace That Can Evolve Into an Organizational Loss ofEffectiveness 576

Victoria G. Goetz, Ph.D. Candidate, The George Washington UniversityMarvine Hamner, D.Sc, The George Washington University

The Relationship between Courageous Followers and Organizational Citizenship Behaviors 582James O. Johnson, United States Department of EnergyGene Dixon, Westinghouse Savannah River CorporationDonald D. Tippett, University of Alabama

Followers in Organizations 588Gene Dixon, Westinghouse Savannah River Corporation

Session 6201 - Educational TechniquesSession chair: Susan Murray, Univ. of Missouri-Rolla

Management Games for Team Learning 595Leon Bazil, Ph.D., Stevens Institute of Technology

Gap Management: Balancing Engineering Education and leadership skills development 601Rodney C. Vandeveer, Purdue University

Engineering Management Techniques as Illustrated in Children's Literature-Part 1 606Barbara Lynn Bechthold, HSMM

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Micro eCourses To Supplement a Distant Learning Program 612Prem Chopra, University of Tennessee at ChattanoogaNeslihan Alp, University of Tennessee at ChattanoogaVirgil A. Thomason, University of Tennessee at Chattanooga

Session 6203 - Enterprise Resource PlanningSession chair: Can Saygin, Univ. of Missouri-Rolla

E-Warehouse: A Framework for E-Business Learning 617Can Saygin, University of Missouri - RollaScott E. Grasman, University of Missouri - RollaWooseung Jang, University of Missouri - ColumbiaHenrique Rozenfeld, University of Sao Paulo, BrazilMajdi Najm, University of Missouri System

Product Life Cycle Management in the E-Warehouse Learning Framework 621Henrique Rozenfeld, NUMA - IFM, University of Sao Paulo - BrasilMajdi Najm, University of Missouri SystemCan Saygin, Engineering Management, University of Missouri - RollaScott E. Grasman, Engineering Management, University of Missouri - Rolla

Supply Chain Management Learning Pillar 629Scott E. Grasman, University of Missouri - RollaWooseung Jang, University of Missouri -Columbia

A Learning Pillar Management Environment for E-Warehouse 634Joseph Miller, University of Missouri-RollaVicki M. Eller, University of Missouri-RollaCan Saygin, University of Missouri-RollaScott E. Grasman, University of Missouri-Rolla

Session 6205 - StatisticsSession chair: Steve Raper, Univ. of Missouri-Rolla

For Whom The Bell Curve Tolls? 638Leon Bazil, Ph.D., Stevens Institute of Technology

The Use, Misuse, and Abuse of Statistics in Information Security Research 644Julie J.C.H. Ryan, D.Sc, George Washington UniversityTheresa I. Jefferson, D.Sc. George Washington University

Plausible Explanations for Trends in Project Programmatic Findings 654Vickie S. Parsons, Ph.D. Candidate, Old Dominion University

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