Happy holidays!...In season, humpback whales, dolphins and turtles are encountered while out at sea. A great deep-sea ﬁ shing offering includes, among A great deep-sea ﬁ shing

insight for executives on the movedecember 2018

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Your free take-home copy - exclusive to Airlink passengers

Travelling with kids Kafue’s wide open spaces Tequila cocktails Exploring Oudtshoorn Tumi Morake Johannesburg then and now

holidays!● Crazy Christmas world records● Your pets and festive feasts● Giving: a source of joy

Happy

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July-Sept 201824,004 (certified)

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december 2018

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insight for executives on the movedecember 2018

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Travelling with kids Kafue’s wide open spaces Kafue’s wide open spaces Tequila cocktails Exploring Oudtshoorn Exploring Oudtshoorn Tumi Morake Johannesburg then and now


holidays!● Crazy Christmas world records● Your pets and festive feasts● Giving: a source of joy

Happy

insight for executives on the move

Carrol Boyes A Piece of Cake cake stand. Go

to carrolboyes.com.

Face time

Does anyone feel slightly miffed at being forced to take leave for

those few days around Christmas and New Year? Cheeky blighters,

adding paperwork when the office is closed anyway…

However, think of that situation this way: your boss is guaranteeing

that you have time with your family which, though it could be

complicated if you’ve collectively had a tough year, is incredibly

important.

This is not some trite Oprah throwaway, either. When we’re

working, we’re focused – of necessity – on something that will,

ultimately, not sustain us (unless you’re a farmer, in which case,

cheers for Christmas lunch!). Kids might list a zillion things on their

‘Dear Santa’ lists, but having both Mom and Dad – or whatever

conformation fits your scenario – home and involved for a change

can be a gift too, and one with a more lasting impact.

Thanks for travelling with us this year. If you’re heading towards a

vacation destination, or a house full of loved ones, have an especially

good trip.

Happy holidays.

Bruce Dennill

Editor

Skyways Magazine is published monthly and distributed via Airlink. All rights reserved. Reproduction of this magazine in whole or in part is prohibited without prior written permission of Panorama Media Corp (Pty) Ltd. Copyright © 1994-2018 Panorama Media Corp (Pty) Ltd. The views expressed in Skyways Magazine are not necessarily those of Panorama Media Corp or Airlink, and the acceptance and publication of editorial and advertising material in Skyways Magazine does not imply any endorsement or warranty in respect of goods or services therein described, whether by Skyways Magazine or the publishers. Skyways Magazine will not be held responsible for the safe return of unsolicited editorial contributions. The Editor reserves the right to edit material submitted and in appropriate cases to translate into another language. Skyways Magazine reserves the right to reject any advertising or editorial material, which may not suit the standard of the publication, without reason given. Editorial material accepted for publication in Skyways becomes the property of Panorama Media Corp.Executive Briefs, Corporate Briefs and Knowledge Profiles™ are solicited advertorial features in this magazine.Skyways Magazine is published by Panorama Media Corp on behalf of Airlink.

Your complimentary copy to take away!

PUBLISHER Urs Honegger

EDITOR Bruce Dennill

SENIOR SUB-EDITOR Vanessa Koekemoer

SUB-EDITOR Nicolette Els

OPERATIONS AND PRODUCTION MANAGER Paul Kotze

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ADVERTISING [email protected] +27 11 468 2090

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Tel: +44-1895-258008 Fax: +44-1895-258009

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We would like to thank all our loyal customers – the mavericks, pioneers and explorers – for making 2018 a great and memorable year. Whether you flew for business or leisure, you inspired us to take our business to greater heights by taking you to more new and exciting destinations. We wish you a peaceful festive season and look forward to sharing more extraordinary adventures with you in 2019.

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TAKE-OFF 10 News in briefBite-size bulletin16 ForecastThe future is now69 Sky caféAccommodation and services directory87 Flight schedulesAirlink lodge-hopping and regional timetables

BUSINESS, TRADE & INDUSTRY34 The CEO ABC Q&AGareth Taylor is the Country Manager for Taxify in South Africa36 Illicit relationshipsHiring illegal immigrants could lead to trouble for uninformed employers38 Say it loudVoice searches will become an ever-larger first interaction with your online customers 40 Are we really in the Fourth Industrial Revolution?The Information Age offers untold problem-solving opportunities

42 Pursuing diversityExpert tracker highlights the trail employers should attempt to follow46 Into the breachEmployees’ social media profiles can put company data at risk48 Drive carefullyAfrica is one of the regions most affected by crypto-mining USB infections50 Top tech trends for 2019Innovators are pressing ahead with thousands of new ideas

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AQUARACER CALIBRE 5In Rugby Sevens every second matters and the game demands players give their all in every tackle, scrum and pass. #DontCrackUnderPressure is tailor-made for this high-intensity sport.

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contentscontentscontentscontents

TRAVEL, LEISURE & LIFESTYLE18 The plain truthA camp named after a lion, in a far-flung corner of Zambia’s Kafue National Park – it’s flat-out great22 A feather in our CapeOudtshoorn boasts quirky attractions for shoppers, foodies, culture fans and bird-brains28 The scenic routeFrom Pemba to Medjumbe in a helicopter – a memorable way to arrive at a holiday destination

30 24 hours in BarcelonaMake the most of a single day in Spain32 Oh, Darling!A tiny town where you can indulge in wine, craft beer and delicious food52 Gifts for the giverBeing able to contribute to others can be a source of joy to you this Festive Season54 Ridiculous recordsPeople on holidays at the end of the year do some strange and wonderful things56 Time and town wait for no manIn Johannesburg Then And Now, architecture and public spaces illustrate the changing face of South Africa’s largest city

60 Tumi or not TumiComedienne, actress and presenter Tumi Morake is now also an author62 Child’s playTravelling with kids can be demanding, but a little preparation goes a long way64 Life, on stageNik Rabinowitz has a lot to say – now if only the topics didn’t keep changing…66 Don’t feed the animals!It’s tempting to let your dog or cat eat Christmas leftovers, but certain foods, while delicious for humans, can be toxic for your pets112 TalespinIt’s all ogre now…

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The year in which the image of Santa in his sleigh first appeared

1819

mounting pressure and a looming deadline from environmentalists, it needs to make inroads in reducing toxic sulphur dioxide emissions ahead of new international regulations that will come into effect in just over a year. But how can the industry reduce its carbon footprint significantly when it is as big a contributor to greenhouse gas as aviation? Biofuels programme GoodShipping reckons vegetable oil may be a possible solution. When burned, it produces less carbon dioxide and sulphur dioxide than regular fuel. The only problem is that it would need to be readily available and economically viable (which it is currently not). Perhaps a better solution is Rolls-Royce’s newly developed battery power for ships, which was tested on a Chinese vessel last year. One thing is certain – the 2020 deadline isn’t about to move, so the industry needs to act quickly.

Source: bbc.com

now. It reached a milestone of 10 million passengers per year in 2016 and 2017 and has expanded its offering by 13 new routes and 18 new route expansions since 2015.

Source: airports.co.za

ENVIRONMENT

Chip-oil-fuelled ships?

The shipping industry is in a quandary. Faced with

NATURE

Arachnophobe’s nightmareWestern Greece recently experienced a creepy spectacle when the town of Aitoliko was blanketed in a 300m-long spiderweb. Apparently, the warm weather conditions led to a rise in the number of mosquitoes, which in turn

TRAVEL

Cape Town is topsCape Town International Airport was named Africa’s leading airport for the second year in a row at the 25th World Travel Awards Africa & Indian Ocean Gala Ceremony in October. Voted for by travel and tourism professionals and consumers worldwide, the accolade recognises and rewards excellence in the global travel industry. Cape Town International Airport showed a 5.3% increase year-on-year in passenger numbers, a trend it has been noting for years

TRAVEL

Travel in styleAirlink’s direct service between Cape Town and Victoria Falls now offers intra-continental business class, meaning that premium travellers will be able to enjoy the benefits associated with luxury travel as they make their way from the Mother City to this key tourist destination.

Source: flyairlink.com

take | off

The number of Nokia 1100 phones sold – the best-selling gadget ever

250 million

CONSERVATION

Wildlife Photographer of the Year The world’s top photographic competition, the Wildlife Photographer of the Year, was held recently in London, and South African movie director Susan Scott won an award for her photo of two black rhino calves, orphaned as a result of poaching, being fed. She took the image while filming her

machinery, which challenges the stereotypical view of how mines work. The 132 photographs and accompanying copy explain the processes used to extract the metals and minerals, and you can ‘e-meet’ some of the people who work underground, something the company hopes will shift the public’s perceptions.

Source: @AngloAmericanPLC

feature-length documentary Stroop – Journey into the Rhino Horn War. Scott snapped the pic by chance – she went to watch the calves being fed at 2am and it was dark. Not allowed to use a flash, she was lucky enough to capture them using the red lights they had been sleeping under.

Source: Facebook.com/

WildLifePhotographerOfTheYear

increased the population of Tetragnatha spiders, who build the giant webs for mating purposes. Though the spiders are not dangerous, it may be better to avoid the area for a while…

Source: bbc.com

TECHNOLOGY

Instamine brings mining to lifeAnglo-American’s global Instagram community grew 7% in just one week. How? As a result of a new Instagram photo series, called Instamine, that shows the workings of an operational mine, bringing to life the depth and magnitude of their operations. The page is set up to take you on a journey, as if you are descending the mine yourself, and shows highly skilled female operators and remote-controlled heavy

The number of sets of Lego sold per second during the Festive Season

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The year in which Hallmark introduced their first Christmas cards

1915

• Joyous celebrationMTN brings Joyous Celebration 23 to the Mother City between 13 and 15 December. Be a part of the live CD and DVD recording

and witness performances by this multiple-award-winning gospel ensemble at the Cape Town ICC. Tickets available at Computicket. joyous.co.za

• A day at the ballet Take the family to Montecasino between 14 and 23 December to see a world-class Joburg Ballet production of Cinderella at the Teatro. The rags-to-riches tale is performed using glittering costumes and talented performers. Tickets cost between R150 and R450. Book via Computicket. joburgballet.com

• Market loveDurban’s I Heart Market organisation turns 10 this year and their festive markets will take place on 1, 8, 15 and 22 December between 9am and 2pm at the Moses Mabhida Stadium. Get your Christmas shopping done by browsing one-of-a-kind, locally designed and made presents. Then grab some lunch and enjoy the sunshine on the lawns. iheartmarket.com

• Party in PE The 7th annual Ebubeleni Music Festival will be held from 28 to 30 December. The first day showcases urban talent, with hip hop vs gqom at the Nelson Mandela Bay Stadium, featuring Nasty C, A-Reece, Emtee, Nadia Nakai, Tipcee and DJ Bongz, among others. Day two

TO-DO LIST

take | off

The number of phones Apple sold per second in 2012

The year in which Jingle Bells was sung in space for the first time

4 1965

is comedy at the Boardwalk ICC and day three is the main music festival, featuring the likes of Nathi, Amanda Black, Tata Jonas Gwangwa, Lady Zamar and more. Tickets available at Computicket.ebubelenifest.co.za

• See the lights Get into the festive spirit by visiting the festive trail of lights at the Durban Botanic Gardens between

14 and 30 December. It’s beautiful and gives visitors the chance to give back to charity. There will be entertainment for the whole family, as well as a food garden. Tickets are R50 each, with children under two free, and can be purchased at Pick n Pay or at www.webtickets.co.za. They can also be purchased at the entrance for R70. trailoflights.co.za

• Let the countdown begin… Ring the New Year in at the V&A Waterfront, listening to local performers and viewing the giant floats from the Cape Town Carnival. Let the children enjoy the Kids Ahoy playground and dine at one of the centre’s numerous restaurants. Festivities start from 6pm and entrance is free.waterfront.co.za

take | off

This article first appeared in Very Interesting Issue 44.Go to coolmags.co.za to subscribe or magzter.com for the digital edition.

D r Sara Santos of Goldsmiths, University of London, has devised a formula to calculate the optimal dimensions of wrapping paper to cover a cuboid box. For a square-based box, you need a square of paper with side length equal to the base diagonal of the box plus 1.5 times its height. Place the box on the paper at 45°, bring the corners of the paper up to meet at the top of the box and secure with a single piece of tape (fig 1). For a rectangular base, use a square of paper with side length equal to the width of the box plus its length plus twice its height, all multiplied by 0.75 (fig 2).

That said, Drs Hannah Fry and Thomas P Oléron Evans, in their book The Indisputable Existence of Santa Claus, argue that this technique uses no less paper than the traditional method – though it does look nice, and saves tape. They suggest a more practical approach is to use flatter boxes to minimise the paper wasted in flaps tucked in at the ends of the present. A box half as high as its base side length takes 11% less paper than a cube of the same volume.Taken to the limit, this means you should give totally flat presents – another reason to treat your nearest and dearest to copies of Very Interesting!

HOW TO WRAP YOUR PRESENTS

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The year in which King William I of England was crowned on Christmas Day

1066

Ever wondered what it’s like to delve deep within a South African cave to discover and recover some of the most famous ancient human fossils in scientific history? The opportunity is now at your fingertips – and it’s free via the Apple App Store and Google Play! Wits’ Professor Lee Berger, in partnership with the Perot Museum of Nature and Science in Dallas, Texas, recently announced a virtual reality (VR) app to view “bones that are shaking up our family tree”.

The free app, which is optimised for Google Cardboard but

compatible with any headset, allows people all over the globe to virtually tour the cave that very few people have visited in person (due to the extremely narrow ‘chute’ through which it is accessed).

The museum collaborated with Wits University to initially create this experience, which was brought to fruition by Dallas creative-technology company Groove Jones, for the museum’s newly transformed Being Human Hall. Thanks to the app, which has narration in six languages from some of the explorers and scientists from Berger’s Rising Star expedition, viewers can

explore and even ‘virtually’ hold fossils from the remote cave. The translated experiences are available on the app in English, American and European Spanish, and the African languages of isiZulu, Setswana and Sesotho.

The free-to-download app for Android and iOS devices can be found by searching for ‘Dinaledi’ in the Google Play and Apple App Store. Learn more about the cave exploration experience at perotmuseum.org/DinalediVR.

forecast The future is now

take | off

Caving in

Much of the appeal of most Wilderness Safaris camps is their remote locations, which means that getting to them tends to be an episodic affair. Flying into Lusaka from Johannesburg is largely uneventful, other than the unnaturally straight lines where farmlands end and wilds begin and then the unexpected jagged coastline of Lake Kariba on the approach to the Zambian capital.

Kenneth Kaunda International Airport – the current version, anyway – is stark and boxy, its huge main hall accessorised with a giant chunk of rock with a pipe sticking out of it that passes for a fountain and a rather more attractive but equally retro statue of a couple of red lechwe, antelope with which you’ll become more familiar in short order.

The shell of the new, Chinese bank-funded airport looks just about complete next door, with finishing touches to be added over the next few months for an opening date of sometime in 2019. Meanwhile, there’s a curious etiquette that requires arriving passengers to leave the terminal building via one door (where someone with a sign will stand if you’re being met), and then enter via another entrance further down to get to the office where the charter flight to Shumba Camp in Kafue National Park is organised. Mess with this finely-honed system and you may miss your name on a sign which, theoretically, would lead to a tense 20 minutes of weighing up uniformly dissatisfying options.

For more information about Shumba or to

book a stay, go to wilderness-safaris.com.

The

plaintruth

A camp named after a lion, in a far-flung corner of Zambia’s Kafue National Park – it’s flat-out great

1812 18

travel leisure | lifestyle ZAMBIA

Taken in isolationThe flight to Shumba, in a six-seater twin-prop that’s small enough for the pilot to shake to make sure the fuel gets into all the appropriate corners of the fuel tanks, takes about an hour and 20 minutes of what the pilot calls “medium bumpy” smoothness. There’s time for a nap before you cross the boundary of Kafue National Park and start zeroing in on the airstrip where your ranger awaits you.

Once you’re on the game drive vehicle, the first impression of Busanga, this north-western part of Kafue, is of the vast size of the plains stretching out in every direction – and not only how expansive, but how flat. The fabled Serengeti gets all the glory as plateaux go,

but there are little koppies all over that reserve, whereas the feeling here is similar to that experienced on a cruise, where the ocean reaches to the horizon on every side.

Given how open the field of vision is, it’s easy to think, “How can we not see game all day long?” Yet, for the first few minutes’ drive, nothing moves, and the first confirmed sighting is a tiny oribi, crouching behind a clump of grass. Before long, though, the locals become more evident – herds of lechwe, wildebeest and buffalo, and loads of cranes (crowned and wattled), storks (yellow-billed, openbill and saddle-billed) and herons. This concentration of waders has to do with the area being a wetland for the whole of the rainy season – which also explains the craggy unevenness of most of the terrain should you leave the road.

That other staple of East and Central African wildlife, the tsetse fly, seems to be fairly mellow in this region, just taking an intermittent nibble rather than somehow boring through fingernails as its cousins in Tanzania and Kenya seem to prefer.

Warm welcomeShumba Camp is cosily tucked away in a forested island surrounded by open ground, its six luxury safari tents roofed with reeds and cuddled around giant tree trunks. There are gorgeous views from the equally gorgeous common area – a bar made of heavy, varnished planks with a luminous pink-red grain and a patio with a central fireplace and a comfortable seating area. From there, through the floor-to-ceiling windows, looking towards the shallow bed of the Lufupa River, it’s like being in a country mansion with a clipped lawn out front, except that the landscaping is done by herds of antelope rather than someone named Simmons.

Head into the woods to find your luxury safari tent.

1912 18

Welcome snacks are first-rate. No shared bottle of budget sherry here: this is cocktails, iced tea, iced coffee and various pastries, some of which involve biltong (can’t call that a ‘Danish’, can you?).

A first ‘official’ game drive – the airstrip transfer fulfils the same role, really, but that’s a bonus – sees roan antelope, several hippo and two young, lazy lions added to the list, all close to camp. Then it’s back to that common area for shared snacks and more drinks (a feature of the hospitality here), a time factored in to allow the cosmopolitan cross-section of guests in camp – in this instance Italians, Germans, Swedes and South Africans – to interact and expand their experience beyond even this isolated spot.

Rest easyIt’s always good to learn lessons from other cultures, and most of the guests, gleefully ignoring just how knotty a problem cultural appropriation is, followed the lead of the Italian couple who headed for a siesta after lunch the following day.

The animals don’t seem to mind the heat, with hundreds of antelope, buffalo and birds ranging in size from tiny bee-eaters to swarthy fish eagles hanging out on the flatlands you can see from your prone position on your bed – if your eyes are still open. Whether you’re napping or reading or static sightseeing, the heat is a great reason to avoid activity. It may make you drowsy, too, but there’s always high tea to recharge your batteries, should you have any space left.

As I leave my tent to head towards the dining area and, after that, back to the game vehicle for another drive, a vervet monkey regards me with mild disdain from the boardwalk handrail, hopping up to a higher branch of the mammoth fig tree as I get closer. I absentmindedly nod in greeting – it seems like the right thing to do – and the monkey responds by urinating pointedly and noisily on the leaf mulch below. It’s a reminder of the order of things way out here in the wilderness: as a visitor cossetted by the fantastic service at a sumptuous lodge, you’ll be fine, but just off the boardwalk, you’re in the animals’ world, and stepping in a smelly puddle will be the least of your worries…

Text and photography | Bruce Dennill

Hundreds of animals gather on the

Busanga Plains.

Airlink connects Johannesburg and

Lusaka. Go to page 87 for flight schedules.

www.flyairlink.com

How to get there

2012 18

travel leisure | lifestyle ZAMBIA

Staying in George leaves you spoiled for choice if you want to take a day trip. Knysna and Plettenberg Bay are not far down the coast, and Mossel Bay and Victoria Bay are visible on the horizon from one of the lookout spots a little way up the Outeniqua Pass just out of town.

And hey, look, seeing that you’re already heading uphill on the pass, you may as well continue inland to Oudtshoorn, a journey that is now a smooth 45 minutes by car rather than a kidney-compressing five days, as was the experience via wagon on the original Montagu Pass (modern remnant of which is visible on the other side of the valley as you drive).

Arriving in town, stop off at Smitswinkel, a characterful emporium of everything from convertible VW Beetles to Calitzdorp muscadel via biltong and Harley Davidson motorcycles. Look out for the dressmaker’s dummies placed in odd and unintentionally sinister poses around the property.

On a Saturday out of season, Oudtshoorn is subdued in the way that most South African towns were in the

‘80s over the weekends, when the NG Kerk (represented by a beautiful, glowing-gold, cathedral-sized church) frowned at doing business when you should be resting… if you were allowed in the shops at all and had money to spend. Come the afternoon, the shops are shut, forcing locals to talk to each other, read books and make illegal moonshine, and visitors to walk the quiet streets and take photographs of the magnificent ‘feather palaces’. These are sandstone mansions, often adorned with filigree ironwork – everyone you mention that to will use the term ‘broekie lace’ – built on the proceeds of selling ostrich feathers during Oudtshoorn’s boom years in the late 1800s. At the time, it would have cost you a kilogram of gold to purchase a kilogram of feathers (keep your questions about which falls faster off the Tower of Pisa to yourself, Galileo), and you wouldn’t have needed too many ingots to swop for several wagons’ worth of quarried blocks, so it was a good system for the ostrich farmers.

The guide points out an extra detail that many observers might otherwise overlook. Not content with showing off their wealth via their extravagant estates,

Fancourt is an excellent base to explore the

region around George. For more details or

to book a stay, go to fancourt.co.za.

A feather in our CapeOudtshoorn boasts quirky attractions for shoppers, foodies, culture fans and bird-brains

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travel leisure | lifestyle OUDTSHOORN

the owners also strove to one-up their neighbours by having a greater number of chimneys, making for predictable comments about their compensating for insignificance in other areas. Ja, nee.

Live historyContinue through town for wonderful vistas of the snow-capped Swartberg (high enough to remain that way, even in the Klein Karoo) and the Cango Ostrich

Farm. This is not a huge, soulless commercial venture, but rather a slice of life from anytime in the past century, with fences constructed using gnarled branches from whatever scarred vegetation can survive in the area and the old white-washed buildings built to serve a purpose rather than to show off.

The place has a surplus of character, however, thanks to a superb guide – eminently knowledgeable, capable of wonderful patter, loving of the creatures in his charge

Cango Ostrich Farm (top left), the 'feather palaces' (top) and Surval Olive Farm (above) – all part of a great day out.

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and possessed of a dark sense of humour that he’s not afraid to spring on his guests during the tour.

The first ostrich we see is a pygmy female, little more than waist high, the result of a genetic mutation and alive, housed and fed because this venue is not the sort of profit-focused concern where an inability to pay your way means you become next week’s biltong or a purse in the curio shop. Farming in ostriches is still good business, though, with the demand for leather driving the market and meat and feathers as useful by-products.

Other produce from the area includes hops and tobacco, the latter dried in long wooden drying sheds that become a regular feature of the landscape once you’re made aware of them and which would, should the area be used as the location for filming a blockbuster about a super-storm, be exactly the kind of buildings the heroes would take shelter in until a tornado turned them into lethal splinter swarms.

Fun with fruitSurval Boutique Olive Estate takes tourists, architecturally, into the 21st Century, and allows their taste buds to visit the Mediterranean. It’s designed to allow for full 180° views of the Swartberg, with a glass-sided restaurant and a loveseat swing made out of an

old bathtub where you can contemplatively stare into the distance.

A tasting session here is a savoury spectacular, provided, of course, that you’re a fan of olives. A platter is presented featuring olives on their own, olives in garlic and rosemary, olives with chilli, olive jams, spreads and chutneys and a couple of types of olive oil. Oh, and there’s some bread to mop it all up. It’s delicious – if you resist the urge to choose a few bottled versions of the products on offer, you’re a strong, or possibly dead, person – but it’s even better in context, with the trees where these olives were grown in a field just metres away.

If you’ve come from Fancourt, you will now need to find space in your olive-filled crop (that’s an ostrich reference; keep up) to fit the enormous packed lunch that the hotel there provides if you’re leaving their property for the day – and yes, it is uncharitable to suggest that they don’t want you to feel faint and collapse before you’ve paid your bill. A chicken baguette, a square of quiche, cheese and biscuits, a range of snacks including crisps and biltong, a box of juice and a bottle of water: if the return to George did take five days, you’d probably survive on that…


Cango Ostrich Farm: For more information

or to book a tour, go to cangoostrich.co.za.

Surval Olive Farm: For more information or to

book a meal or stay, go to surval.co.za.

Airlink connects George with Cape Town and Durban. Go to page 87 for

flight schedules.www.flyairlink.com

How to get there

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travel leisure | lifestyle OUDTSHOORN

Eastern illumination

Christmas markets and light shows are more associated with Western culture – the ancient squares of Europe; the ice rink and giant tree at Rockefeller Center – than with Taiwan, but

the annual New Taipei City Christmasland celebration is presenting those traditions to a whole new audience. From late November to

early January, a large chunk of the Banqiao area of the city is re-imagined as a holiday

theme park featuring rides, concerts, parades, handmade crafts and a huge array of lights,

including this enormous Christmas tree structure – the centrepiece of the whole exhibit.

panorama

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Book now for your next great adventure and opt for an exclusive companion fare discounted deal with SA Airlink. (Terms and Conditions Apply)

Taking off in a helicopter is a completely different sensation to being a passenger on a plane. It’s especially noticeable when you’ve just climbed off an Airlink Embraer, which is still parked on the apron in front of you, and your body’s still appreciating the transitory feeling of being on something that doesn’t move.

But the pilot seems both confident and cheerful – a great combination – and the sensation of being in a bubble that allows you to see everywhere except directly behind you (including straight below you) becomes distracting in the best way as you lift off the tarmac.

Helicopter is the only way to reach Anantara Medjumbe Island Resort from Pemba. Or at least the only sensible way, if you’re on a schedule. Either driving up the coast (there are not many roads; it’s not at all direct) or sailing

there would take days, and if you could find a speedboat with the requisite range, you’d need to be an expert skipper to steer it through the tidal channels around the reefs and sandbanks around your destination.

The route hugs the coastline – you don’t want to be far out over the water if some adverse weather arrives – and sightseeing begins immediately with the first outposts of the Quirimbas Archipelago rising out of the sea almost as soon as you leave Pemba behind.

Remote settlementsSome of the islets are inhabited, others are not. The pilot explains that in order to generate revenue, the Mozambican government put some of the islands up for sale for investors and developers. The general rule seems to be that, where a natural water source existed, the land was assigned to local fishermen, who live in small rustic settlements, and where resources needed

For more information or to book a stay at

Anantara Medjumbe Island Resort, go to

anantara.com/en/medjumbe-island.

The scenic routeFrom Pemba to Medjumbe in a helicopter – a memorable way to arrive at a holiday destination

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travel leisure | lifestyle MOZAMBIQUE

to be imported, those with the means to install the infrastructure were welcomed to do so.

It’s all still gloriously wild, with only Ibo – settled since AD600, still featuring striking fortifications and recovered now from the population spike (refugees and soldiers) it endured during Mozambique’s civil war, which ended in 1992 – having a town worthy of the name on it. The water is clear, rendering the reefs and sand patterns in sharp detail, and allowing us to observe the languid progress of a humpback whale mother and her calf as we pass overhead.

A squall approaches from the east, so we move west – inland – to avoid it. There is nothing there; just grassland and scrubby trees. It’s part of the Quirimbas National Park, which takes in roughly the southern half of the archipelago as well as a huge tract of mainland territory. The absence of wildlife (there are apparently small populations of species including elephant, leopard and lion, but they were not in evidence) speaks to the challenges still faced in this

remote region, which is still feeling the effects of being all but cut off during the civil war.

Safely deliveredThe rain moves past and we spot Medjumbe in the distance – it’s some six nautical miles offshore, so we need to temporarily suspend the earlier follow-the-coastline rule. The approach is over giant rings of reef and rock against which the black of the deep water gives way to ever-more vibrant shades of blue and turquoise. The pilot does a circuit around the island to allow for photographs and show off the topography, including the ruined lighthouse that looks like a pin attaching the island to a mood board.

We line up with the runway, now too short for most planes thanks to the vagaries of changing tide patterns, and wave at the resort staff who’ve come out to greet us.

Touchdown.


Your helicopter pilot will take on a circuit around Medjumbe island as you arrive.

Airlink connects Johannesburg with Pemba in northern Mozambique. Go to page 87 for flight schedules.www.flyairlink.com

How to get there

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A single day in Barcelona sounds impossibly little in which to explore this beautiful city. Yet it’s enough to get a feel for the city, visit some of the main sights and taste some delicious tapas and gelato.

Take me to churchStart the day at the Sagrada Familia, a gothic church with honeycomb spires and colourful mosaics. This unfinished masterpiece was designed by Antoni Gaudi – construction began in 1882 and is scheduled to be completed in 2026! This church is a must-see on any trip to the city. Get there early in the morning and you’ll only need to queue for a short time, otherwise you’ll need to line up around the block. Come prepared for a long wait if you can’t arrive first thing – and remember that it gets hot in Barcelona, so bring water and sunscreen. The wait is worth it, though, for the church’s incredible scale and magnificence. There is a creepy aura to the whole place, but you can’t help to be blown away by the architectural inventiveness of Gaudi.

Top tourist tip: You have to be dressed appropriately to enter the church. This means no bare shoulders and no shorts or skirts above the knee. You may be denied entry otherwise.

Out for a strollTo see more of Gaudi’s amazing architecture, head down the Passeig de Gracia – one of the major avenues in the city, and one of the most expensive shopping streets in the whole of Spain. The highlights are Casa Batlló, a Gaudi epic covered in thousands of tiny

mosaic tiles and balconies fashioned into the shape of masks; Casa Milà, another Gaudi work; Casa Amatller by Josep Puig I Cadafalch; and Casa Lleó Morera by Lluis Domènech I Montaner.

End your walk in Plaça de Catalunya. This square is considered to be the city centre and is where many of the most important streets intersect. From here, wander down the pedestrian-friendly boulevard of Las Ramblas, the most famous street in Barcelona. Take your time – there’s plenty to see – and stop off for some delicious tapas at a local café. Try Café Opera for some cake and coffee.

Picture PicassoTake a couple of hours to visit the Picasso museum, situated in the heart of the Barri Gòtic (Gothic Quarter). The museum is justifiably one of the most popular attractions in the city, housing the largest collection of Picasso’s works in the world, including all the periods of Picasso’s working career, and you leave with a great feeling of how his art developed and changed throughout his life.

Harbour timeFinish your day at the harbour, sitting on the beach with a delicious gelato to watch the sun go down. Use the opportunity to have a quick dip in the Med after a hot day on the streets – or, if it’s more your speed, choose a bar overlooking the beach.

Text | Bronwen Meredith Photography | csp

For more details of events and locations,

go to barcelonaturisme.com/wv3/en/.

Barcelona24 hours in

Make the most of a quick Spanish sojourn

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travel leisure | lifestyle SPAIN

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Where to stayWith Darling just an hour out of Cape Town, it is a good destination for a day trip, but with a full belly and a head buzzing with fine wines, you will welcome a bed close by. The accommodation options in Darling include small guesthouses and B&B style lodgings. Maison de L’amour is run by a stunning couple from Cape Town who lovingly transformed an historical house into a romantic guesthouse. The property offers just three rooms, lavishly decorated with plush interiors and

antiques. The outside Garden Room opens up onto a leafy area where a small splash pool and dining area is located. It is here where excellent breakfasts are served to in-house guests – try the waffles with fresh berries and the Eggs Benedict.

Where to drinkDarling has wine farms where you can enjoy tastings or purchase a bottle or two. Groote Post offers a fantastic market on the last Sunday of every month and Cloof and Darling Cellars feature ranges to taste. If you don’t feel like going far, Ormonde Vineyards is located within the town itself and you can enjoy their red varietals while snacking on a picnic platter in the estate’s gardens. If wine is not your thing, pop down to Darling Brew, where you can sip on a multitude of craft beers and enjoy a meal of pulled pork or slow-cooked brisket overlooking the working cellars.

Where to eatFor dinner in Darling, the options are limited. However, if you’re in town on a Friday, it’s pizza night at the Marmalade Cat! Be sure to book early, as this quirky gift-shop-cum-eatery fills up fast. Their pizzas are so good that their clientele includes regulars who come down from Melkbos. Try out their butternut and blue cheese pizza. For more good food, stop at Darling Sweet and try some of their handcrafted toffee or head on to Udderly Delicious for a range of artisanal cheeses.

Text | Janine Avery Photography | Supplied

Darling has more to offer than just Pieter-

Dirk Uys' Evita Se Perron, but don't miss that if you're in town.

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travel leisure | lifestyle WESTERN CAPE

Detour 15km off the West Coast road that runs from Cape Town to Langebaan and you will find a tiny town where you can indulge in wine, craft beer and delicious food

Oh, Darling!The number of deaths the average American

child sees on TV between ages five and 14

13,000

Executive Briefs, Corporate Briefs and Knowledge Profiles™ are solicited advertorial features in this magazine

The Interagency Emergency Health Kit (IEHK) is a standardised kit of essential medicines, supplies and equipment deployed by United Nations agencies and other partners that respond to large-scale emergencies.

Speed is crucial“The fi rst responders that we usually see in news accounts of disasters and confl icts play a critical role in re-establishing the health infrastructure and getting the fi rst medical aid treatment underway; but how do the medicines and medical products actually get to the disaster-affected area and who is working behind the scenes to achieve this?”

Humanitarian logistics is a branch of logistics that specialises in organising the delivery and warehousing of supplies during natural disasters and emergencies, Rossouw explains. It is a fi eld in which Imperial Logistics group company Imres has established a global reputation.

“Imres has a long, proven track record of supporting non-governmental organisations (NGOs), governments and aid agencies in executing their emergency relief programmes. Over more than 35 years, the Netherlands-based business has been sourcing and distributing the pharmaceuticals, medical consumables, medical kits and hospital equipment that preserves lives after natural and man-made disasters, disease outbreaks and violent confl icts,” he states.

Life-saving responseThe 2004 tsunami that hit large parts of densely-populated South East Asia and parts of East Africa and killed 230,000 people was one of the biggest natural disasters that the world has experienced in recent years. Rossouw recounts the disaster from Imres’s perspective: “It was Boxing Day 2004. At 7:58 local time, a seaquake

Getting help and resources to where they are most needed is a complex task

The critical role of humanitarian logistics

with a magnitude of 9.3 hit the Indian Ocean about 160km west of Sumatra. Directly after the disaster occurred, the designated NGOs went in to assess the situation. Almost simultaneously, they contacted Imres on the company’s emergency response line. As it was Boxing Day, no one was in the offi ce; but Imres’s core response team was notifi ed and went to the offi ce immediately to prepare whatever was needed to get the right products to the right destinations.

The core response team consists of logistics, warehouse and sales employees that are trained for these types of situations, he explains.

“The enormous scale of the tsunami quickly became clear, and the fi rst Interagency Emergency Health Kits (IEHKs), which Imres always has in stock, were made ready for transport. Within 24 hours, the fi rst IEHKs were at the required destination. In the following days, a total of 84 complete IEHKs were transported to several parts of South East Asia and East Africa.”

Rossouw explains that the Interagency Emergency Health Kit (IEHK) is a standardised kit of essential medicines, supplies and equipment deployed by United Nations agencies and other partners that respond to large-scale emergencies. “This prepacked kit is designed for use when there is a disruption of medical supplies in an emergency situation. It effi ciently fi lls the gap until the medical supply mechanisms are restored. One kit is designed to meet the basic health needs of 10,000 people for approximately three months.”

Text and photography | Supplied

business trade | industry EXECUTIVE BRIEF

According to the Global Humanitarian Assistance Report 2018, an estimated 201 million people in 134 countries needed international humanitarian assistance in 2017. Imperial Logistics Chief Strategy Officer Cobus Rossouw says that there is a dramatic back story around the complex logistics of getting essential supplies and lifesaving medicines to those in need as quickly as possible.

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questions with great respect for its complexity. Brain drain: What behaviours in others really annoy you?People who are inconsiderate really annoy me!Buzzword: What is the latest fad, gadget or trend that you’re enjoying?I wouldn’t say it’s a fad or trend but I’m really enjoying uncapped songs on Google Play Music at the moment.

Cafeteria: What is your favourite restaurant?I love Winehouse at Ten Bompas for special occasions. Otherwise, a boerie roll stand

outside our local convenience store is one of life’s simple but great pleasures. Carbon credit: Which environmentally friendly practices do you personally endorse?Don’t litter. If we could eradicate that bad habit, it would stop so much plastic ending up in our oceans. If every person checked themselves – or better yet spent 30 seconds a day picking up litter – our world would be a much cleaner place. Taxify globally supports World Cleanup Day, and our teams in South Africa got in on the action this year on 15 September. Consumer price index: What luxury items are worth spending money on?One of the best investments you can make is in a decent bed, because a good night’s sleep is vital – and priceless. It’s also worth spending money on good shoes because there’s no way you can have a good day if you’re distracted by the dreadful side effects of bad ones!

Text | Bruce Dennill Photography | Supplied

Added value: What do you do for fun?I love running in Delta Park in Johannesburg, playing with my daughter and binge-watching

great series on Netflix. On weekends, we try to take day trips to interesting places in and around Gauteng.Aspirational brand: Who were your heroes or mentors coming up through the ranks?My paternal grandfather was a great inspiration to me when I was growing up. He dropped out of school to support his family and ended up finishing 17 Comrades Marathons. In his first one, there were only 20 competitors!Auditor: Who keeps you grounded?My wife, Kate. She does a really good job making sure I stay on the right track.

Bookkeeping: What are you reading?Why Suffering? by Ravi Zacharias and Vince Vitale, which addresses one of life’s great

The CEO ABC Q&AGareth Taylor is the Country Manager for Taxify in South Africa

A

B

CFor more information, go to taxify.eu/en-za.

business trade | industry PROFILE

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Xenophobia deters many South African employers from employing immigrants. However, some employers are not averse to employing aliens, whether they are in the country legally or illegally. Some of the reasons for the high number of illegal immigrants gaining employment in South Africa include:

• Job seekers from outside SA borders provide potential employers with false identity documents or work permits.

• Employers don’t always think of asking prospective employees for proof of their right to work locally.

• Other employers, aware of the holes in the law enforcement system, ignore legal requirements because they couldn’t be bothered.

• Some bosses believe that an illegal immigrant will be more likely to do his or her work properly and obey the rules for fear of being reported to the Department of Home Affairs.

• Illegal immigrants are often willing to accept lower remuneration than that paid to legal employees.

• Employees without legal papers are often more willing to accept poor treatment, transfers to out-of-the-way locations, extra work and not being registered for unemployment insurance.

• Many skills are difficult to find in South Africa and many employers do not care whether they obtain these skills legally or illegally.

It is therefore not surprising that so many employers turn a blind eye to the law’s requirements. However, they do this at their peril because the courts have the power under the Immigration Act to repatriate illegal immigrants and to impose heavy fines on offending employers.

Immigration legislation strictly prohibits the employment of foreign nationals unless extremely stringent, rigid and unrealistically lengthy procedures are first carried out. The employer is, before employing an immigrant, required to prove that it has done everything in its power to recruit a South African into the post in question and that no such South Africans are available. Often, by the time the employer has gone through this time-consuming process, the foreign national with the rare skills has accepted a job in another country. These restrictive regulations are, under the latest amendments, currently becoming even more rigid and draconian.

Practise cautionWhat then must employers do when they discover that some employees are working illegally? Such employers obviously need to terminate the employment of such employees. However, what is not so obvious is how the employer should go about such terminations.

An employer cannot dismiss a suspected illegal alien before checking up on these suspicions. This is because, if the employee is incorrectly fired for being illegal, it may constitute an unfair dismissal and/or unfair discrimination on the grounds of ethnicity. This could result in the employer having to pay the employee compensation up to the equivalent of 24 months of remuneration.

The wise employer’s first step is to investigate thoroughly all allegations that employees are working illegally.

Secondly, especially where the employee’s status is unclear, the employer should hold a hearing to establish the truth of the matter before firing the employee. This will give a properly qualified chairperson the opportunity to look thoroughly into the legality of the employee’s status.

Thirdly, where the hearing proves that the employee is working illegally, the chairperson should end the employment relationship, making it clear that this has been done purely for reasons of immigration law.

Text | Ivan Israelstam Photography | GaudiLab

Ivan Israelstam is the Chief Executive of

Labour Law Management Consulting. He may be contacted on 011 888

7944, 082 852 2973 or ivan@labourlawadvice.

co.za. For more information, go to

labourlawadvice.co.za.

Illicit relationshipHiring illegal immigrants could lead to trouble for uninformed employers

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business trade | industry LAW

The record for the most simultaneously lit lights on a Christmas tree

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VillasLess than two hours’ drive from JHB, you could have your very own private luxury lodge within Bakubung Bush Lodge, which is known as one of South

Africa’s iconic bushveld resorts and is situated in the stunning, Big 5, malaria-free Pilanesberg National Park.

The Bakubung Villas project is a very unique property investment opportunity

which rarely presents itself, allowing investors to acquire their very own piece of this prestigious resort for themselves, with only 22 private stands.

Investors can now enjoy the best of both worlds, by owning your very own private lodge with the Big 5 roaming within meters of your patio, yet still enjoy all the incredible services and facilities offered by the resort and its hotel. Some of which include a luxurious new day spa, a variety of dining experiences and bars, wildlife centre, game drives and bush walks into the park, direct daily

shuttles into Sun City.

Investors will also have the option of incorporating their lodge into Legacy’s commercial rental program, providing owners with an immediate financial

return. In terms of ownership, accessibility, as well as the broad array of services and facilities both onsite and neighbouring the resort, you will struggle to find a

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Voice searches may only have seen incremental growth in 2018, but according to comScore, half of all internet searches will be voice-based by 2020.

The tech might not be perfect right now – South African consumers have already pointed out a few glitches with Amazon’s Alexa and Google Home (mainly that the devices aren’t able to recognise accents, slang and inflections) – but advances in artificial intelligence (AI) and indexing of audio content are numerous and rapid. Google has already started work on a fix for voice-related searches in Africa with the launch of Google Go, an app that not only recognises sub-Saharan accents but is optimised for devices low on RAM and storage space. The app is also designed for a market that is used to slow connections and requires minimal data use.

The face of search is going to change, evolving from screen-based, one-sided queries into a much more conversational approach. It’s an exciting prospect, as natural language processing, artificial intelligence and machine learning continue to nudge us towards more engaging and emotive voice-first content.

Start the trendResearch company Gartner predicts that early adopter brands that redesign their websites to support voice search will increase their digital commerce revenue by 30% in the next three years, and that enterprises will soon spend more on chatbots than their conventional mobile apps.

Local SEO professionals will have to prepare for the voice revolution, just like their international counterparts. Audio content is going to enjoy a much longer shelf life, and there will be new uses for content on existing mediums like radio and podcasts. Spoken language as a means of communication is also a lot more convenient and intimate of an experience than typing into a device; brands that pioneer the experience will have a distinct advantage and a real connection with their customers, conversing with their client base and

conveying their messages with much more emotive power than their peers.

• Start by building up a custom editorial content strategy, utilising the most common voice search phrases. Voice might be a new medium, but the questions will probably be in line with your text-based FAQs. A bank of voice-based how-tos is a good starting point.

• Study the sites that are already utilising voice search. Examine their answer trees, replicate their style, emulate what works. There’s no need to reinvent the wheel.

• Test everything. Determine how voice searches differ from text-based searches. What are the most common questions asked over chat and telephonic support, and what are the most common follow-up questions? How do the conversations flow and can they be replicated? What will your new keyword strategy be?

• Start planning for redundancies. It’s possible that conventional visual and text-based media (like your company website) will not be the primary port of call for new and existing customers in a few years’ time. How will you interact with your customers and present data to them? Voice-based search interactions are much shorter than text-based ones – how will you make an impression in a shorter window of time?

Text | Michael Walker Photography | pathdoc

Michael Walker is the Growth

Marketing Manager at Gumtree SA.

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business trade | industry ONLINE

Say it loudVoice searches will become an ever-larger first interaction with your online customers

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How can we take

higher?

Although I am nothing more than a retired biologist, I disagree with the views of the eminent German economist and founder of the World Economic Forum in Davos, Professor Klaus Schwab, who has proposed that we are in the Fourth Industrial Revolution.

I believe that we are in, at best, a Post-Industrial Revolution, even an Anti-Industrial Revolution, or maybe the First Digital Revolution. Professor Schwab is, however, right in predicting that human societies (and economic systems) will be severely disrupted by the current technological revolution, and that many societal norms will be challenged, even upended. Previously, in the early 1990s, the US military had accurately predicted that the future would be characterised by VUCA: increased Volatility (rapid, unpredictable change), Uncertainty (unknowable or unpredictable future trends), Complexity (many interwoven parts) and Ambiguity (open to different interpretations that are not always obvious).

The First Industrial Revolution (18th and 19th Centuries) was driven by steam and characterised by a shift from agrarian to industrial economies, increased urbanisation, burgeoning iron and textile industries,

and improvements in vehicular transport. The fuel for the Second Industrial Revolution (late 19th to early 20th Centuries) was electricity, and it saw advances in electronics, telecommunications, motorised transport and mass production techniques. The Third Industrial Revolution (20th Century) was fuelled by nuclear and, increasingly, by alternative ‘green’ energies, and saw advances in synthetics, computers, electronics and telecommunications.

Pros and consThe first three Industrial Revolutions brought many benefits to humankind, including greater prosperity, more jobs, new and cheaper products, electricity, motorised vehicles, sophisticated communication systems, improved healthcare, electronics, and many others. But they also led to a human population explosion and wrought havoc on many Third World economies and on the natural environment, greatly reducing the Earth’s capacity to support human and other life.

The first three Industrial Revolutions also promoted conspicuous consumption, materialism and unsustain-able lifestyles; led to an increased incidence of obesity, heart diseases and other health conditions; widened the poverty gap between nations; and created

BLUE SKY SCIENCE WITH MIKE BRUTON

travel leisure | lifestyle INNOVATION

Are we really in the Fourth Industrial Revolution?The Information Age offers untold problem-solving opportunities

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environmentally costly trade practices. Humans are now by far the most numerous large animals who have ever existed, and we are also the first species to domesticate itself and to lose its ecological niche. It is now estimated that we would need 3.6 Earth planets to sustain our present rates of resource use.

I prefer to refer to these three eras of human industrial evolution simply as ‘Pre-Industrial’, ‘Industrial’ and ‘Post-Industrial’, with considerable overlap between them. In this scheme the ‘Pre-Industrial’ era includes wisdom derived from indigenous knowledge as well as the many advances made by Pre-Industrial societies around the world. The ‘Industrial’ era includes the first three Industrial Revolutions as previously defined, and the ‘Post-Industrial’ era includes the so-called ‘Fourth Industrial Revolution’.

Potential to changeThe naming of the ‘Post-Industrial’ era is not just an exercise in semantics but an important distinction as it signifies a major change of mindset in our approach to what ‘industry’ is, and how it will impact on our lives. This Post-Industrial era is an opportunity for us to recognise that the first three Industrial Revolutions did a lot of good, but they also did a great deal of harm.

The Post-Industrial era provides us with the tools, the connectivity and the mindset to harness newly available resources in an unprecedented way in order to correct past wrongs and redress past imbalances.

This will be achieved as the fuel for this Post-Industrial era is not steam, coal, gas, oil or nuclear power, but data and information.

Computers, the internet and digital media have created a world community that is more connected than ever before. And we are not just connected linearly but irreversibly entangled, with a vast network of over 3.2 billion people (44% of the world’s population), and also with over 8.4 billion things (a figure that is expected to rise to 50 billion by 2025) through the Internet of Things. This unprecedented connectivity, combined with robotics, artificial intelligence, quantum computing, 5G wireless technology, 3D printing, and major advances in nanotechnology, biotechnology, alternative energy, batteries and other novel developments, creates problem-solving opportunities in the Post-Industrial era that we have never had before.

What is exciting about the Post-Industrial era is that it is not confined to an educated elite – everyone can participate: male and female, rich and poor, young and old, First and Third Worlders. It especially creates opportunities for digitally competent, globally connected and ambitious Baby Boomers (born 1946-1964), Generation Xers (1965-1981) and Millennials (1982-) to contribute ideas, innovations and solutions. Furthermore, many Post-Industrial technologies facilitate technology leapfrogs that allow historically disadvantaged people to quickly enter the Information Age and contribute to, and benefit from, its services.

Post-Industrial inventions have, in effect, created a multi-brained, multi-generational super-organism, a kind of ‘collective genius’, which has the potential, more than in any previous era, to co-create solutions to some of the world’s most intractable problems, such as overpopulation, climate change, urbanisation, biodiversity loss, human migrations and poverty. Yet, notwithstanding the enormous strides that humans have taken in recent years, these new technologies also teach us to be humble, to recognise our shortcomings, and to acknowledge our ignorance.

We are not in just another Industrial Revolution that will worsen our plight on the planet. If we use the opportunities that it has created, it has the potential to be a problem-solving revolution that will allow us to enjoy a good quality of life while also acting as responsible custodians of the planet for all its inhabitants.

Text | Mike Bruton Photography | Rawpixel.com

For more information about Mike Bruton, go to mikebruton.co.za

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Renias Mhlongo was born in the greater Kruger National Park. As a boy, he was responsible for 17 cattle, protecting them from the lions, hyenas and leopards resident in the area. His father’s rule was simple – come home with all the cows or not at all. Today, Mhlongo is recognised as one of the best wildlife trackers in the world. Alex van den Heever, his friend and colleague of 23 years, sat down with Mhlongo to hear his thoughts on diversity and transformation in South Africa.

Mhlongo suggests 10 practical ways in which business leaders can improve intercultural relationships.

1. Demonstrate a willingness to engageSometimes we need to go out of our way to demonstrate, in practical terms, a willingness to engage someone

from a different culture. Learn to greet people in their language. Managers should know the important ceremonies held by their staff, such as the hluvula ceremony that marks the end of a mourning period. Seek to sincerely understand. You'll be surprised at the response to showing genuine interest in people – their jobs, their children and their particular life situations.

2. Make use of public transportThis provides an informal opportunity to understand people's challenges – and, for example, why people who use taxis are often late for work. Unless you have travelled on a train or taxi, you don't have the moral high ground to make comments about those who do.

3. Share knowledge In this competitive world, there's a tendency to hold onto knowledge and skills. If we're to build a transformed country, we need to share. South Africa needs ordinary citizens to be active in developing the skills of those less fortunate.

4. Learn the languageYou cannot hope to fully understand a person from another culture (or language group) unless you learn their language, or at least attempt to do so.

5. Visit their homes Try to visit and stay at the home of a person (work colleague or associate) from a culture different to yours. This is simple but profound. Productive relationships are

Diversity in the workplace is an achievable goal.

Expert tracker highlights the trail employers should attempt to follow

Pursuing diversity

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business trade | industry TRANSFORMATION

Renias Mhlongo and Alex van den Heever offer presentations on ‘The Power of Relationships’. For more information, go to motivationalspeaker.co.za.

formed when you understand the life story of the person you're dealing with. The power of solidarity that comes of this simple act cannot be underestimated.

6. Share mealsIt is a globally recognised fact that sharing food and drink brings us together. This is fundamental in developing relationships in Africa.

7. Share the company visionFew managers and business leaders take the time to share information of the company’s performance. Many workers want a greater understanding of how the business functions, the challenges it’s facing, the successes, the shortcomings, its financial situation, and the company’s vision. Again, the act of sharing these insights causes staff to feel validated and important.

8. Don’t generaliseSouth Africans love to assign a label to someone they do not understand. Generalisations are borne of fear and intellectual laziness. Remember that everyone has a unique set of life experiences that shape their behaviour.

9. Personal conductWe often estrange people unknowingly. Learn what is considered to be disrespectful in the various cultures with which you interact. Don’t be ashamed to share the same of your culture. Learn what is culturally respectful, not just politically correct. Your office cleaner may be a respected member of his or her community and therefore should be greeted with a certain reverence. Find out. Speak up if there are issues to be dealt with. Even the most sensitive, difficult conversations can be held if the message is delivered from a position of “I want to help this relationship”, as opposed to “I want to be right”. We all have the right to air our views, but do it with calmness, respect and factual accuracy.

10. Search yourselfTake a moment to delve deep into the shadows and find where you hold prejudiced thoughts and feelings. We all have them. If not acknowledged, this hidden intolerance will become evident when you least expect it. And people notice the very subtle, yet obvious, acts of bigotry.

Text | Renias Mhlongo, translated from Tsonga by Alex van den Heever

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Even for companies that have robust IT security solutions in place, protecting networks and data is growing increasingly complex as security gaps emerge where they’re least expected. With the emphasis on technology to protect data assets from threats from the outside, internal threats – such as a company’s employees – are often overlooked.

“Employees, their social media profiles and the devices they use to access a company’s network and resources provide a plethora of gateways into the infrastructure for cybercriminals. Organisations should take care to not focus purely on traditional defences. Attackers will quickly change their strategy fr

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