32
© 2012 Net Media Planet 1 Harness the full potential of mobile through paid search Sri Sharma, Managing Director February 2012

Harness The Full Potential Of Mobile Through Paid Search

  • Upload
    dmothes

  • View
    195

  • Download
    0

Embed Size (px)

DESCRIPTION

Sri Sharma presents insights into mobile paid search at the Net Media Planet breakfast invites seminar!

Citation preview

Page 1: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 1

Harness the full potential of mobile through paid search

Sri Sharma, Managing DirectorFebruary 2012

Page 2: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 2

Award-winning paid search agency helping ambitious clients maximise the potential of

their online marketing

Net Media PlanetThe PPC People

Page 3: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 3

Some of UK and International clientsWe have a wide portfolio of clients across all major verticals

Page 4: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 4

Source: Increase 2010-2011 UK - Centre for Retail Research

584% growth in mobile revenue

Page 5: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 5

New dimension called Location

On the move At home On the high street

Page 6: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 6

Simplicity Immediacy Context

Source: Forrester Research 2011

Page 7: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 7

Approach to harnessing mobile

Granular Approach

Creative Ideas

Keep Testing

Customer

Page 8: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 8

On the move

Page 9: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 9

Improving Papa John’s bottom line

Page 10: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 10

Approach

Communicate with customers when they are hungriestCareful product selection to drive revenueCreate messaging with appetite appeal

Page 11: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 11

Creative workshop

Image of 3 devices in cols

Page 12: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 12

Results:

Mobile revenue per click

increased +48%

Profit per pound spent

increased +139%

AOV increased +13%

Page 13: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 13

Driving new customers for O2

Page 14: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 14

Approach

Target non 02 customers onlyCreate mobile specific messaging stressing ‘simplicity to move’Simplified order process

Page 15: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 15

Results:

Mobile customer

specific ads increased

CTR +35%

ROI +15% higher

Mobile click to sales x3

shorter than on

desktop

Page 16: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 16

At home

Page 17: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 17

Be at the top of the Tablet search results

CTR CTR

Average position Average position

Page 18: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 18

When is mobile not really mobile ?

Indexed

Hours

Sales on Tablet devices - by time of day

Source: Net Media Planet - Retail clients, Q4 2011

Page 19: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 19

Target wifi only

Page 20: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 20

Building brand awareness through helping clients travel happier

Page 21: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 21

Approach

Launch of a creative iPad app - ebookersExplorerMobile display campaign across 12 markets on AdMobA focus to drive rapid App download rates

Page 22: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 22

Results:

Top of app

marketplaces in 2

weeks

Brand awareness

through differentiation

Page 23: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 23

On the high street

Page 24: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 24

Driving local store awareness and footfall

Page 25: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 25

Approach

Specifically target mobile customers close to storesIncrease visibility - the closer the customer proximity to storeProvide options of mobile site and directions to closest store

Page 26: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 26

Results:

Mobile traffic

increased +76%

Mobile revenue

increased +17%More awareness of local stores

Page 27: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 27

Page 28: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 28

“Aspirations to turn

competitor stores

into showrooms”

Strong pricing &

value proposition

Effective shopping

app

Page 29: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 29

Keeping customers engaged

Page 30: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 30

High Street mobile online

Page 31: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 31

3 Key Takeaways

Consider the effect of Location on your customer view

Be granular in your approach

The winners will be those who invest in being creative and testing

Page 32: Harness The Full Potential Of Mobile Through Paid Search

© 2012 Net Media Planet 32

Thank youContact:

[email protected]

0203 008 8321

Twitter: @netmediaplanet @srisharma

Blog: netmediaplanet.com/

blog

Any questions?