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MCB
HHiissttoorryy aanndd IInnttrroodduuccttiioonn ooffMMuusslliimm CCoommmmeerrcciiaall BBaannkk
Muslim Commercial Bank (MCB) unfolds 62 years of growth. MCB is not an overnight success
story. MCB Ltd formerly known as Muslim Commercial Bank Limited was incorporated by the
Adamjee Group on July 9, 1947, under the Indian Companies Act, VII of 1913 as a limited
company. The bank was established with a view to provide banking facilities to the business
community of the South Asia. The bank started corporate life in Calcutta on July 9, 1947. After
the partition of the Indo-Pak Subcontinent, the bank moved to Dhaka from where it commenced
business in August 1948. In 1956, the Bank transferred its registered office to Karachi, where
the Head Office is presently located. Thus, the bank inherits a 62-years legacy of trust in its
customers and the citizens of Pakistan.
The bank was nationalized in 1974 during the government of Zulfikar Ali Bhutto. This was the
first bank to privatize in 1991 and the bank was purchased by a consortium of distinguished
Pakistani corporate groups led by Nishat Group. As of June 2008, the Nishat Group owns a
majority stake in the bank. Founded in 1948, Nishat Group is one of the leading and most
diversified business groups in Pakistan. The group has strong presence in the most important
business sectors of the country such as banking, textile, cement and insurance.
Mian Mohammad Mansha is the Chairman of the group (and also MCB) and has played
instrumental role in its success. In recognition of Mr. Manshas contribution, the Government of
Pakistan has conferred him with "Sitara-e-Imtiaz", one of the most prestigious civil awards of the
country.
During the last fifteen years, the Bank has concentrated on growth through improving service
quality, investment in technology and people, utilizing its extensive branch network, developing
a large and stable deposit base and managing its loan book through improved risk management
processes.
MCB is Pakistans fourth largest bank by assets having an asset base of PKR 445 billion at
December 31, 2008 on a consolidated basis and the largest bank by market capitalization. The
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MCB
Bank has a nationwide distribution network of over 1,050 branches. In 2008, MCB reported an
after tax profit of PKR 15.3 billion on a consolidated basis.
Vision Statement
To be the leading financial services provider, partnering with our customers for a more
prosperous and secure future.
Mission Statement
We are a team of committed professionals, providing innovative and efficient financial solutions
to create and nurture long-term relationships with our customers. In doing so, we ensure that our
shareholders can invest with confidence in us.
MCB VALUES
Integrity
We are the trustees of public funds and serve our community with integrity. We believe in being
the best at always doing the right thing. We deliver on our responsibilities and commitments to
our customers as well as our colleagues.
Respect
We respect our customers values, beliefs, culture and history. We value the equality of gender
and diversity of experience and education that our employees bring with them. We create an
environment where each individual is enabled to succeed.
Excellence
We take personal responsibility for our role as leaders in the pursuit of excellence. We are a
performance driven, result oriented organization where merit is the only criterion for reward.
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MCB
Customer Centricity
Our customers are at the heart of everything we do. We thrive on the challenge of understanding
their needs and aspirations, both realized and unrealized. We make every effort to exceed
customer expectations through superior services and solutions.
Innovation
We encourage and reward people who challenge the status quo and think beyond the boundaries
of the conventional. Our teams work together for the smooth and efficient implementation of
ideas and initiatives.
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MCBCorporate Profile
Board of Directors
Mian Mohammad Mansha Chairman
Mr. S. M. Muneer Vice Chairman
Mr. Tariq Rafi Member
Mr. Shahzad Saleem Member
Mr. Sarmad Amin Member
Dr. Muhammad Yaqub Member
Mian Raza Mansha Member
Dato' Mohammed Hussein Member
Mr. Aftab Ahmad Khan Member
Mr. Abdul Farid Bin Alias Member
Mian Umer Mansha Member
Mr. Muhammad Ali Zeb Member
Mr. Atif Bajwa President / CEO
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MCB
Audit Committee
Mr. Tariq Rafi Chairman
Dr. Muhammad Yaqub Member
Dato' Mohammed Hussein Member
Mr. Aftab Ahmad Khan Member
Mr. Muhammad Ali Zeb Member
Mr. Malik Abdul Waheed Member
Human Resources Committee
Mian Mohammad Mansha Chairman
Dr. Muhammad Yaqub Member
Mian Raza Mansha Member
Mr. Shahzad Saleemn Member
Mr. Atif Bajwa Member
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MCB
Risk Management & Portfolio Review Committee
Mr. Shahzad Saleem Chairman
Mr. Tariq Rafi Member
Mr. Sarmad Amin Member
Mian Raza Mansha Member
Mian Umer Mansha Member
Committee on Physical Planning, IT System &
Contingency Arrangements
Mr. Sarmad Amin Chairman
Mr. S. M. Muneer Member
Mr. Tariq Rafi Member
Mian Raza Mansha Member
Mr. Abdul Farid Bin Alias Member
Mr. Atif Bajwa Member
Business Strategy & Development Committee
Mian Mohammad Mansha Chairman
Mr. S. M. Muneer Member
Mr. Shahzad Saleem Member
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MCB
Mian Raza Mansha Member
Dr. Muhammad Yaqub Member
Dato' Mohammad Hussein Member
Mian Umer Mansha Member
Mr. Atif Bajwa Member
Chief Financial Officer
Mr.Salman Zafar Siddiqi
Principal Office
MCB 15 Main Gulberg, Lahore
Registrar's and Share Registration Office
MCB 15 Main Gulberg, Lahore
M/s. THK Associates (Pvt.) Limited
State Life Building No.3,
Dr. Ziauddin Ahmed Road,Karachi.
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MCB
MCB Buy the Assets of RBS
MCB is pleased to announce the signing of agreements, whereby MCB Bank Limited (hereafter
MCB or the Bank) will acquire 99.37% of the ordinary share capital in The Royal Bank of
Scotland Limited (formerly, ABN Amro (Pakistan) Limited) (hereafter RBS Pakistan) from its
major shareholder and sponsor ABN Amro Bank N.V. (hereafter the Seller), which is a
subsidiary of The Royal Bank of Scotland Group plc. The acquisition is in-line with MCBs
strategy of expanding its service platform, strengthening its product offering and building on
their expertise.
The proposed acquisition is conditional upon necessary Regulatory and other approvals. MCB
will initially acquire from the Seller 1,707,107,891 of ordinary shares in RBS Pakistan,representing a 99.37% stake, for a cash price of PKR 4.22 per share. The total consideration to
be paid will be PKR 7,200 million (approximately US$ 87 million). In addition, MCB will make
a tender offer for the remaining 0.63% of ordinary shares not owned by the majority shareholder
under the Listed Companies Regulations, 2008. The tender offer will also be subject to the
necessary regulatory and other issues.
MCB will fund the transaction entirely through internally generated cash resources and the
transaction is not contingent on any external fund rising. RBS Pakistan is a leading international
bank in Pakistan with a branch network of over 75 branches in 24 cities, of which 30 serve the
affluent retail customer segment and 3 are Islamic banking branches, and has over 90 ATMs. At
December 31, 2008 RBS Pakistan had total assets of PKR 108 billion.
As a result of the transaction, based on latest available Performa numbers the total number of
branches of combined MCB and acquired bank (RBS Pakistan) will increase to 1,139, the total
consolidated deposits will increase to PKR 413 billion and consolidated gross advances to PKR
324 billion.
Commenting on the transaction MCBs Chairman, Mian Muhammad Mansha, said, This is an
important transaction for us as it strengthens our franchise in the key urban centers and broadens
our product offering to our retail as well as corporate customers. We have also managed to add a
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MCB
large number of experienced professionals to our existing strong team. As a result of this
transaction, I am confident that MCBs position has been strengthened to deliver on our growth
plans.
MCB President, Mr. Atif Bajwa said that, MCB is very pleased to enter into this agreement to
acquire RBS Pakistan as it allows the bank to significantly progress in its strategy of building a
stronger share in key segments of the market. MCB is looking to play an increasingly
progressive role in the economy by providing innovative and value added products and services
to a diverse customer base. The RBS acquisition will be crucial in providing access to important
customers, in making available a strong human resource pool as well as an evolved product
development and technology infrastructure. We are convinced that this transaction will be
beneficial to all stakeholders.
Commenting on the sale, Muhammad Aurangzeb, Chairman of RBS Pakistan said, We are
delighted to confirm today that we have successfully entered into a sale agreement with MCB for
RBS Pakistan which comprises of Retail, Commercial, Islamic and onshore GBM and GTS
businesses in Pakistan. MCB will be an excellent owner of the strong customer franchise we
have established here in Pakistan. I am particularly pleased that our staff and customers will
become part of one of the leading banks in Pakistan with a long standing banking history of over
sixty years and which has such clear ambitions to grow further in its home market as well as
internationally.
Bank of America, Merrill Lynch and KASB Securities have advised MCB while Morgan Stanley
has advised The Royal Bank of Scotland Group plc on the transaction.
Deposits
The MCB banking system performs various functions, out of various functions the most
important function is the opening of an account in the bank. It is very easy and simple for any
one to open the account in the bank without any difficulty.
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MCB
Procedure for Account Opening
First of all an application form is filled up which requires necessary details.
Than the signature on the specimen card.
Than allot the account number.
Than the bank issued letter of thanks to its customer.
At the last stage the cheque book is issued to the customer.
TTyyppeess ooffCCuussttoommeerrss
Individual Account Holders.
Joint Account Holders. Partnership Account Holders.
Joint Stock Company Account Holders.
Types ofAccounts
There are following types of accounts in the MCB Ltd.:
Pak Rupee Current Account
MCBs Pak Rupee Current Account offers you the convenience of unlimited withdrawals i.e.
access to your funds whenever you want without any notice. There is no limit on the number of
transactions. The following are the key points related with it:
Low minimum balance requirements.
Unlimited cash deposit and withdrawal facility at hundreds of branches nationwide.
Use your MCB Smartcard to shop at thousands of merchants across Pakistan. Hundreds of 9-5 full day banking branches.
In addition, you have access to a countrywide ATM network convenient cash
accessibility 24 hours a day.
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MCB
Pak Rupee Savings Account
MCBs Pak Rupee Savings Account offers you attractive returns on your Pak Rupee investment.
The key points are:
Low monthly average balance requirements.
Profit paid into your account every six months.
Unlimited cash deposit and withdrawal facility at hundreds of branches nationwide.
Use your MCB Smartcard to shop at thousands of merchants across Pakistan.
Hundreds of 9-5 full day banking branches.
In addition, you have access to a countrywide ATM network convenient cash
accessibility 24 hours a day.
Khushali Bachat Account
It is one of the most popular products of MCB. It is important because of the following:
Low initial deposit.
The account can be opened by people from all walks of life and still avail the facility
of profit.
Mahana Khushali Bachat
MCB Monthly Khushali Scheme provides you the following:
A steady income every month.
Just purchase a Monthly Khushali Certificate.
You will enjoy a steady income of your total deposit every month.
Pak Rupee Term Deposit
It has the following characteristics:
Highly attractive profit rates.
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MCB
Multiple tenors from one month onwards such as 1 month, 3 months, 6 months, 1
year, 2 years, 3 years, 4 years and 5 year term deposits.
Option of premature encashment.
Option for ATM debit card to access profit earned.
Option for automatic renewal of term deposits.
Saving 365
The MCB Saving 365 account says that the higher you save, the higher you go. MCB Savings
365 Gold Account offers you a wide range of attractive profit rates. The characteristics of saving
365 account are:
The higher your balance, the higher your rate.
Profit calculated on daily basis.
Profit paid into your account every month.
Open your account with Rs. 500,000/- only.
Cash deposit and withdrawal facility at hundreds of branches nationwide.
Foreign Currency Account
Enjoy the confidence of operating an international account, locally. MCB Foreign Currency
Account offers you the option of earning attractive returns on your Foreign Currency Investment.
It has the following key characteristics:
Open your account in US Dollar, UK Pound Sterling, or Euro.
Open for as little as US$ 500 or equivalent.
Unlimited transactions at your branch.
Free Foreign Currency cash deposit and withdrawal facility.
Rate of Return directly linked with international market.
Profit paid into your account every six months.
Foreign Remittances facility available.
Countrywide network of Foreign Currency Branches.
Cash withdrawal in PKR equivalent.
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MCB
Your foreign currency account is exempted from Zakat and withholding tax.
Smart Dollar Account
Discover a sensible solution that helps make more of your dollar savings. MCB Smart Dollar
Account is a sensible way to maintain or grow your US Dollar deposit across USD Current,
Savings or Term Deposits. The key points related with it are as follows:
USD Current, Savings and Term Deposit accounts.
Competitive profit rates.
Attractive incentives being offered, if you maintain the minimum amount of USD
10,000/- or above.
Free collection for crediting Foreign Currency Account.
Free Bank Statements.
Free Smartcard.
Business Account
An upwardly mobile way to bring down costs on your way up. MCB Business Account lets you
build your business through the accrued savings from discounted transaction fees, and more. The
following are the key characteristics of business account:
Higher the balance, the higher the number of free transactions.
Open a Business Account with Rs.50,000 only.
Unlimited free cash deposit and withdrawal facility at hundreds of branches
nationwide.
When you maintain average monthly balance of Rs.100,000 or above than the following free
services will be provided by the bank:
Demand Drafts/Pay Orders.
Cancellation for Demand Drafts/Pay Orders.
Cheque Book.
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MCB
International ATM Gold Card.
Saving Xtra
Grow with MCB Xtra by saving more and earning greater profit. MCB Savings Xtra Account
offers you a wide range of attractive profit rates. It has the following characteristics:
The higher your balance, the higher your profit.
Now avail attractive rates up to 8.5%.
Profit calculated on monthly basis.
Profit paid into your account semi-annually.
No joining fee on Debit/ ATM Card.
50% Discount on Lockers.
Cash deposit and withdrawal facility at hundreds of branches nationwide.
Unlimited number of ATM withdrawal transactions.
3 Free withdrawal transactions through the branch every month.
Fixed deposits
Fixed deposits are those deposits which are by the bank under the conditions that they will not be
payable on demand but will be payable under fixed or determinable future time date.
Loan
MCB provides the facility to the people who need advance money to meet their requirements.
For getting the advance the following steps are there:
Information required by the bank.
Preparation of credit proposal.
Sanction advice.
Other terms and conditions.
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MCB
Types ofLoans
Following are the types of loans through which the MCB facilitates its customers:
MCB Business Sarmaya
Good cash flow is the key to any successful business.MCB Business Sarmaya offers running
finance facility against your house/flat, insuring a steady cash flow for your business. So now
you can breathe easy, because Business set....tau Life Set.
MCB Business Sarmaya is the best Running Finance facility against your residential property
which empowers you to manage your business dealings better. So act today and get MCB
Business Sarmaya and thus improve your business, avail lucrative opportunities and expand your
business, with absolute satisfaction of cash flows. It provides the following facilities to
customers:
Running finance facility, to use as and when you want.
Financing up to Rs. 20 million.
Pay back when you want.
Only monthly mark-up payment.
Lower mark up and that too only on utilized amount.
Option to club income to avail higher financing limits.
Loans up to 70% of the value of your house / flat.
Fast and hassle free processing of application after completion of your documents.
Doorstep service and assistance from our dedicated sales staff to fill and submit
application along with documents.
Access your Business Sarmaya account through our vast ATM and branch network
anywhere in Pakistan.
Available in all major cities i.e. Karachi, Lahore, Faisalabad, Rawalpindi and
Islamabad.
Get discounts if you are already a customer of similar facility at another bank.
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MCB
MCB Car4u
Life in the fast lane can be really slow without a car. MCB Car 4 U makes it a breeze to
finance/lease your new/used car. So get up to speed, because "Kahin Na Kahin Tau Hai
1 Car 4 You". Life is like a chess board. You plan your career options. You analyze your
business moves. But when you really want to improve your life, you make a power move. MCB
CAR4U Auto Finance is the power move that assists you in more ways than you ever imagined.
The key points are:
Option for financing or leasing.
Financing tenures from 1 to 7 years.
Option for new as well as used cars.
Options for local as well as imported cars.
Financing up to Rs. 2.5 million.
Option for early payment.
Option for replacement loan.
Lower mark up rates.
Lower insurance rates.
Minimum 20% down payments.
Fast and hassle free processing of application.
Priority delivery on different vehicles.
No processing fee if the case is declined.
Pay your down payment after your loan is approved.
Currently available in the major cities.
Get discounted rate if you are already our customer for Personal Loan, Pyara Ghar
or Business Sarmaya.
If you are our branch customer, you can avail this facility anywhere in Pakistan.
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MCB
MCB Pyara Ghar
Owning your dream home has never been easier. Some destinations require a long wait. Like
waiting for a home of your own. But with MCB Pyara Ghar it is now easy to step into your home
and start living a real life. MCB Pyara Ghar is the most sensible option for purchasing,
building, or renovating your new/existing home. MCB Pyara Ghar is an ideal Home Finance
from your own bank that lets you Purchase, Renovate or Construct your home the way you have
always wanted. Having your own home was never so easy. It offers you a range of financing
options to help you realize your dreams. After all ", Apna Ghar Pyara Ghar". It has the following
key points:
Lower mark up rates.
Financing upto 80% of the value of your house/flat.
Options to club income to avail higher financing limits.
Equal monthly installments.
Fast and hassle free processing of application.
Doorstep service and assistance from our dedicated sales staff to fill and submit
application along with documents.
Available in all major cities.
Get discounts, if you are already a customer of a similar facility at any other bank.
Running Finance
MCB provides running loans to its customers. The key points are:
The max time of repayment is one year and it is according to will of customer.
This type of advances is given to Trade, Commerce and manufacturing general
purposes.
These finances as evident by the name are given to meet their daily needs.
The mark up is charged on daily balances.
It is drawn through cheque.
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MCB
Demand Finance (DF)
The duration of DF is more than running or Cash Finance. These are made in Lump sum and are
there is a permission to repay the amount in periodic installment. Upon receipt of documents
negotiated by the seller bank, the opening bank makes sure that documents are according to
terms and conditions of the credit. Bank makes the payment to the party against document and
upon expire date, bank receives back money with mark up rate.
Export Refinance Part-1 (Pre-Shipment)
The government pursues the banks to provide the loan to the exporters to promote the
exports. The bank provides this type of advance facility to only those exporters who have not
enough money to make shipment. Bank provides the loans to the customer at the rate of
specific % for period of 150 days.Export Refinance Part-1 (Post Shipment)
This means that the customer has enough amounts to make first shipment but not more. So the
bank issues a loan to the exporter. Finance is provided by the SBP to the exporters for purchase
of raw material, its processing, Packing and shipment. In case, if the party is unable to make theshipment within specify days of financing. The party has to pay certain amount of finance as
asked by the SBP and after specify days the rate of mark up also goes up. So usually exporters
try to make the shipment within the fixed period set by the SBP.
Agricultural Loan
Bank provides the agriculture advances in order to enhance and support the agriculture sector of
the country. Banks Agriculture division deals with the agriculture advances. These advances areof following types:
Farm Credit
Non Farm Credit
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MCB
With the MCB provides the following agriculture schemes:
Shadabi Plan
Tractor Finance Sheme
Aabiari Scheme
Growers Finance
Dairy and Meat Plan
Murghbani Scheme
Baghbani Scheme
Mahigeri Shceme
Rupee Travelers Cheque
MCB Bank has been at the forefront of providing its customers with new and innovative
products and financial instruments that are safe, secure and profitable. MCB Rupee Traveler's
Cheques were first introduced in 1993 as safe cash for traveling and travel related purposes. The
product has been extremely popular and is preferred over cash by customers while travelling and
in all walks of life. MCB Rupee Traveler's Cheques- The safest way to Carry Cash
Rupee Travelers Cheques Features are as follow:
Buy them from any of the designated branches in Pakistan.
MCB RTCs are safe to carry and can be used without any inconvenience especially
by Travelers.
At any designated MCB branch.
In case of loss or theft, you can get the full amount back.
Due to special printing and safety precautions, Cheques cannot be duplicated.
Available in denominations of Rs 1000, Rs 5000, Rs 10,000.
Validity is up to 10 years from the date of purchase.
Customer Service Facility is available at (021) 111-000-123.
More than 900 MCB Authorized branches are selling and purchasing Cheques all
over Pakistan.
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MCB
Types of Payment
MCB uses following types of payments:
Demand Draft (DD).
Pay Order (PO0.
Electronic Mail Transfer (EMT).
Demand Draft
Demand Draft is used for the transfer of money outside station.
A draft is an instrument drawn by a bank in favor of any person on a branch of its
own bank or any other bank to pay a certain amount of money which is demanded to
the person named on it.
It is not necessary for the demand draft that applicant or recipient account should be
open in originating and responding branches.
It is one of the cheapest methods of transference of money within the country or
outside the country.
Applicant has to fill in the application form for availing the facility of demand draft.
After depositing the amount of draft, remittance officer prepares the cheque ofdemand draft.
Pay Order
Pay Order is used as an instrument for transfer of money within station or city.
Pay order is written order, which is issued and received by the same bank or drawn
and payable on same branch.
For pay order it is not necessary that applicant should be account holder.
It is used for local transference of money from one person to another.
The bank charges excise duty and flat rate from the applicant.
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MCB
Electronic Mail Transfer
The transfer of money from one branch to another branch of the same bank through electronic
mail is called electronic mail transfer.
Corporate Banking
The MCB performs various functions in corporate banking. Few of these functions are:
Term Loans
You as an individual can gain and benefit the most through MCB Consumer Banking. In MCB
you get friendly, efficient and attentive personalized banking services - a unique banking
relationship experienced by each MCB client. MCB offers Short to Medium Term Finance to
meet capital expenditure and short term working capital requirements of our customers. The
loans are structured on the basis of underlying project characteristics and cash flows of the
business.
Working Capital Loans
Based on the customer's specific needs, the Corporate Bank offers a number of different working
capital financing facilities including Running Finance, Cash Finance, Export Refinance, Pre-
shipment and Post- shipment etc. Tailor- made solutions are developed keeping in view the
unique requirements of your business.
Trade Finance Services
Under Corporate Banking MCB offers trade finance services that include an entire range of
import and export activities including issuing Letters of Credit(L/Cs), purchasing export
documents, providing guarantees and other support services.
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MCB
Cash Management
Our network of over 900 branches in Pakistan enables us to collect and disburse payments
efficiently with our cash management services. This also enables us to offer you a choice of
paper based or electronic fund transfer solutions including collection amounts, cross branch on-
line transactions etc.
Investment Banking
Our Investment Banking Team has emerged as a leading player in Pakistan's Investment Banking
arena. The Team handles advisory, corporate finance and capital markets related transactions.
Within these areas, the team has developed expertise in:
Private Placements
Debt/Equity Underwriting
Term Finance Certificates
Loan Syndication
Arrangement of Non- Fund Facilities
Mergers and Acquisitions
Privatization
Corporate Advisory
MCB Services
The MCB provides following services to its customers:
MCB ATM Services
Welcome to a world of convenience with the MCB ATM Card. "It Works. Anytime, Anywhere
in Pakistan and abroad. MCB ATM Card is accepted at over 3500 ATMs nationwide. MCB has
the largest and most widespread ATM network in the country. MCB ATM Card enables you to
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MCB
access fast cash, inquire account balance, transfer funds and pay utility and mobile bills/mobile
top-ups from any of over 420 MCB ATMs in the country. The MCB ATM Card has the
following two categories:
MCB ATM Regular Card
The MCB ATM Regular Card allows withdrawal of up to Rs. 10,000 per day and a maximum of
3 withdrawals per day per card.
MCB ATM Gold Card
The MCB ATM Gold Card allows withdrawal up to Rs. 25,000 per day and a maximum of 6
withdrawals per day per card. The cardholder has to make at least two transactions to withdraw
the full amount of Rs. 25,000.
Smart Card
MCB now brings you MCB Smartcard -a secure and convenient instrument of payment with
unmatched functionalities. It provides 24-hour direct access to your bank account.
The convenience and flexibility of MCB Smartcard will help you live a smarter life. It not only
helps you manage your expenses, but also eliminates undue interest on your day to day credit
card transactions. Your balance is always within your reach and you spend accordingly.
MCB is the only bank to introduce a debit card that gives the option to choose from domestic and
international cards for local and global usage respectively
SMS Banking
At the forefront of technological excellence, MCB proudly introduces MCB SMS Banking. The
convenience of accessing your account balance information and mini statements whenever you
want or wherever you may need them, with comfort and peace of mind. MCB SMS Banking
service is available to all MCB ATM cardholders, 24 hours - 365 days. It has the following
characteristics:
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MCB
Banking at a glance
Banking on your fingers
A free service
This service is available for Mobilink and Ufone customers only.
Call Center
The state of the art MCB call center is the right choice to keep you in step with your ever hectic
schedule by providing you services relating to your account and Smart card at any point in time.
Our well-abreast and friendly call center team is available throughout the year to ensure that your
daily financial obligations are taken care of guaranteeing you a good nights sleep. You can ask
following information through call centers:
General Inquires.
Financial services and non financial services.
Money Gram
Money Gram is a global leader in worldwide money transfer services, working closely with
specially chosen agents in 176,000 locations across 190 countries and territories, offering a
customer-to-customer money transfer service which is fast, convenient and trusted. They provide
a secure way to send and receive money to and from your loved ones worldwide and make sure
that your money gets to where its needed quickly. Transactions are normally available in less
than 15 minutes.
Special Features
Anyone can receive money through 100 designated MCB branches displaying the Money Gram
logo across Pakistan.
Receive Money in as little as 10-15 Minutes.
No Bank Account needed.
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MCB
Fast, Secure and Easy.
Compliant with State Bank of Pakistan regulations.
MCB Bank Ltd. does not recover any charges from the Receiver against money
received through Money Gram.
How to Receive Money
Ask the person who is sending you money to give you your 8-digit reference number.
Visit a designated MCB Branch displaying the Money Gram logo. Please bring your
Computerized National Identity Card (CNIC) and your 8-digit Reference number
with you.
Complete our simple receive form and show your identification you will then be
given your money, usually in your local currency.
MCB Islamic Banking
Islamic Banking Division was formed with effect from 1st January 2003, which in a short span
of time, has developed sufficient expertise, necessary infrastructure, information technology, and
manpower to run Islamic Banking Operations and offer Islamic Banking Products.
Vision Statement
To become a leader among Islamic Banks of the country in the coming years capturing major
share of the domestic Islamic financial market.
Mission Statement
To play a dynamic role in promotion of Islamic Banking and win customers trust by providing
sharia compliant financial services.
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Islamic Banking Management Committee
The bank has established an Islamic Banking Management Committee comprising of the senior
executives representing various important functions of the bank, such as, Credit & Risk
Management, Finance, Treasury, Operations, Islamic Banking Division and Sharia Advisor.
The objective of this committee is to review the products offered by Islamic Banking Branches,
and to improve them not only to make them competitive and practicable but also make them
truly Sharia Compliant.
Shariah Advisor
Dr. Muhammad Zubair Usmani, working as Sharia Advisor in the bank since July 2000 is aprominent scholar having Ph.D. degree in Islamic Finance as well as Fazil Takhassus from Jamia
Darul Uloom Karachi, (i.e. specialist of Islamic Fiqh and Fatawa). He has attended and
addressed several international and local seminars / conferences as guest speaker in Pakistan as
well as abroad.
He has also worked as Research Scholar and member of various forums and committees formed
for promoting the cause of Islamic Banking in Pakistan and abroad. All products are approved by
our Sharia Advisor Dr. Muhammad Zubair Usmani and these are further approved and vetted by
Dar ul Ifta, Jamia Dar ul Uloom Korangi Karachi. Majority of the products are signed by
Maulana Muhammad Taqi Usmani.
Legal Advisor
M/s Mohsin Tayebaly & Co., Advocates & Legal Consultants, has vetted all documentation. The
Co. for this purpose not only has expertise in legal and corporate affairs but also have competent
lawyers possessing knowledge of Sharia.
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Deposit Schemes
If you are looking for a deposit opportunity where you can purse your funds and reap HALAL
returns, MCB offers following products:
Al Makhraj Saving Account
The minimum deposit requirement for Al-Makhraj Saving Account is only Rs. 5,000 and profits
can be earned semi annually.
IANAT Account
If you are looking for a chequing account that gives you the ease of doing unrestricted number of
transactions, the bank offers Al-Makhraj Ianat Account. Ianat Account may be opened with a
minimum of only Rs. 10,000. With all the features and facilities that this product offers, it is
highly recommended for management of business funds.
Al Makhraj Term Deposit
A minimum of only Rs. 25,000 is needed to invest money in Al-Makhraj Term Deposit. Choice
of tenors can be made from a list of options namely 3 months to 2 years.
Fund Based Facilities
MCB offers 3 broad Islamic fund based facilities:
Ijarah
Murabahah
Diminishing Musharika Equipment
Ijarah
MCBs Islamic Ijarah, analogous to the English term 'leasing, is based on the Ijarah wa Iqtina
concept which means the sale of the asset to the lessee (customer) after the Ijarah has matured.
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Under this scheme, MCB will be the owner of the asset, and you (lessee) will be given the asset
to use for a certain period of time in return for monthly rental payments. MCB will give a
separate unilateral undertaking that it will offer to sell the asset to you (lessee) at the maturity of
the Ijarah agreement at a price that may be equal to the security deposit amount, hence the term
Wa Iqtina. We currently offer 2 types Ijarah Products:
Car Ijarah
Equipment Ijarah
Murabahah
It is a contract between a buyer and a seller under which the later first purchases the goods at the
request of the former i.e., customer and then sells it to same customer after adding profit.
Murabah Sale Price = Cost + Expenses incurred + Agreed Profit
Diminishing Musharika Equipment
It is a contract through which the bank and its client participate in the joint ownership of a
property. The share of the Bank is further divided into a number of units and it is agreed that the
client will purchase the banks share periodically, thus increasing his own share until all the units
of the bank are purchased by him so as to make the client the sole owner of the property.
Up Coming Products
Following are the products which are expected to be in the near future:
Diminishing Musharika Housing
Guarantee
Istisna cum Murabahah
Istisna Post Shipment
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Management of Deposit Schemes
Deposits shall be managed under the Mudaraba arrangement, under which customer is the Rabb-
ul-Maal and bank is the Mudarib. Bank, being the Mudarib, shall be responsible for placing the
funds in secured as-well-as profitable Islamic ventures on the basis of Ijarah, Murabaha,
Mudaraba, etc and shall share a portion of profits as a compensation for its efforts. The profit
sharing ratio shall be announced at the beginning of month. Rabb-ul-Maal, on the other hand,
shall earn the net profit after all deductions, and this total earning of the Rabb-ul-Maal shall be
shared by the individual depositors on the basis of weightages, which shall be announced at the
beginning of the month. In the event of loss, Mudarib would lose its profit share which otherwise
would have been paid to it in the cases of profit, and Rabb-ul-Maal shall bear the net loss.
How is the Return Halal
Care would be taken in ensuring that both the arrangements of accepting deposits from
customers, and investing that amount in Islamic Modes of Financing, are done in a strictly
Shariah-compliant manner. On the basis of approval from reputed Shariah scholars, who belong
to internationally renowned university for Islamic education, products have been designed to not
only suit the needs of depositors/ borrowers but also remain strictly in compliance with Islamic
Shariah. Moreover, our Shariah Advisor, Dr. Maulana Muhammad Zubair Usmani would also
monitor our transactions on a daily basis.
Elements of Riba have been eliminated completely from the contracts so that income earned
through investments in assets is completely halal and is shared by the depositors in a Shariah-
compliant manner. A transparent system of weight ages is used to calculate the profit rates on the
basis of which profits are disbursed to each customer. These weight ages are announced by the
bank at the beginning of each month/ term and posted on the Notice Boards of Islamic Banking
Branch as well as on our website.
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How to Make Deposits in these Schemes
All that shall be required to do to deposit funds with us is to fill in the form, and pay us through
any mode convenient to the customer i.e. Cash, Cheque, or Pay Order in favor of MCB Bank,
Islamic Banking Branch. Funds may be deposited at Islamic Banking Divisions branch, or at
any of the authorized MCB branches.
MCB Virtual Banking
MCB Virtual Internet Banking offers you the convenience to manage and control your banking
and finances; when you want and where you want. MCBs Virtual Internet Banking facility is:
Simple
Secure
Free of cost
MCB Virtual Internet Banking allows you to access banking services, 24 hours a day, 7 days a
week and throughout the year.
What do MCB Offers
MCB Virtual Internet Banking offers a wide range of online services which makes your banking
accessible anytime and from anywhere.
Detailed Account Summary of all listed accounts.
Mini-statements of each of the listed accounts showing recent transaction history for
that account(s) .
Statement-by-Period of each of the listed accounts, based on the period specified. Immediate or Scheduled Transfer of Funds between your own accounts, as well as to
third-party accounts setup as beneficiaries, maintaining accounts with MCB.
Scheduling of One-Time as well as Recurring Funds Transfers.
Payment of utility bills for registered Utility Companies.
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Immediate or Scheduled Bills Payment. Scheduling of One-Time as well as
Recurring bill payments. Option for Full or Partial payment based on the
payment conditions specified by a particular Utility Company.
Bulk Salary Transfer for Corporate Customers, to facilitate them in paying salary to
the corporate employees, who maintain accounts with MCB.
Bulk Funds Transfer for Corporate Customers.
Cheque Book Request for any of your listed accounts.
Payment/Transfer Alerts for reminding, in advance, prior to the processing of
specified payments and transfers.
Personal Alerts for reminding of pre-specified events and occasions.
Mobile Recharge facility for all Telcos.
How can someone start?
The procedure is very simple:
Click on the register link on the MCB Virtual Banking page & complete the
application form, suggest your MCB Virtual Internet Banking User ID choices and
click submit.
Visit any MCB ATM, select the option Service Requests and on the next screen
select Internet Banking Reg. Wait a while for the Registration to complete and the
appropriate message will be displayed.
Check your registered email address for the registration confirmation containing your
Virtual Internet Banking Password and Customer number.
With your Customer Number handy, call the MCB Call Centre on (021) 111-000-622
to obtain your User ID. After verification User ID will be disclosed to you, enabling
you to start using the MCB Virtual Internet Banking service.
The virtual banking includes the users:
Individuals
Corporate
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MCB Selects SYMBOLS
PAKISTAN, SINGAPORE, OCTOBER 24, 2002 - Muslim Commercial Bank largest private
bank in Pakistan and System Access, a leading global universal banking solutions provider, are
pleased to announce the signing of agreements to select SYMBOLS to run the bank's business
operations.
The Bank will be implementing the full suite of the latest version of SYMBOLS Version 8.
Muslim Commercial Bank will run SYMBOLS finance modules to deliver personalized services
to its customers over multiple delivery channels, while SYMBOLS Enterprise Operations Center
will serve as its core banking transaction processing engine.
By implementing SYMBOLS, Muslim Commercial Bank aims to raise the level of its customer
service and its time to market in new product offerings for its three cores banking businesses in
Corporate, Commercial and Consumer Banking - retaining its market leadership as Pakistan's
progressive Bank.
"On the technology front, we are impressed with SYMBOLS's multi-tier architecture. It gives us
the scalability for future growth - a critical consideration in meeting the real-time needs of our
extensive ATM network, over 1,000 branch network and growing online services. The adoptionof Java-based technology also provides an added advantage for easy integration of our legacy
systems" says Mr. Ali Munir, Senior Executive Vice President, MCB.
SYMBOLS application architecture is centered on a customer relationship management
foundation that facilitates customer knowledge, interaction, and relationship development and
better management of risk at the customer level.
Commenting on the business benefits, Mr. Ali Munir says, "The customer centric nature ofSYMBOLS allows us to enjoy a complete 360-degree view of our customers' interaction profile
across the Bank, with a consistent dialogue between our customers and the Bank across multiple
service delivery points."
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"Muslim Commercial Bank requires a proven, scalable system that addresses both speed-to-
market for new products and services with excellent customer service levels across the bank in
real-time. SYMBOLS has again proved itself to satisfy every aspect of technology and
functionality as a true universal banking solution." comments Mr. Ramesh Nava, Senior Vice
President, Asia-Pacific Operations, and System Access. System Access will provide
implementation, training and support to Muslim Commercial Bank.
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Branch Introduction
According to my experience of internship in a branch of MCB. I have seen thatDepartmentalization was not one clear and one employee was overall handling complete
department. So I have working with the head of following department.
Learning as a Student
During my internship in MCB I worked hard and successfully completed all the task/duties that
were assigned to me.
I was highly motivated to perform practically about which I had some experience and exposure. I
reached at branch at 8:45 am. I met with the branch manager. He introduced me with the whole
branch staff.. The duties that I performed and the things I learned are given as follows:
REMITTANCES DEPARTMENT
I learnt about the remittances by the customer. It is very importance and earns a lot of
commission and increase the deposit and transactions through MCB.
What is Remittance?
Remittances mean transfer of fund from one place to another place. The following modes are
available to banker for transferring the money from one city to another city.
1. Demand Draft(DD)
2. Telegraphic/Telephonic Transfer(TT)
3. Pay Order(PO)
4. Mil Transfer(MT)
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ACCOUNT OPENING DEPARTMENT
y For the duration of my internship in MCB, I have learned and observed many
things about opening an account. Basically, I think that opening an account is to
establish a contractual relationship between banker and client. By opening an
account at a bank of a person becomes a "client" of a bank. In addition, I will
express the basic requirements and steps for opening account.
y Before opening an account at MCB I observed that the following points should be
considered in this regard.
y Another account holder of the bank should properly present the new client.
y The account holder must sign the account opening form in the presence of the
representative of the bank and the signature is properly verified.y A copy of the ID card is required by the Bank.
y Against the submission of the form of Bank prescribed application duly presented
in the manner prescribed and on the provision of these documents may be
necessary and account can be opened. The Bank reserves to itself the right to
refuse to open an account without giving any reason.
y Each account is assigned a separate number must be quoted in all
correspondence with the relationship bank account.
y Minimum to open and ongoing maintenance of various types of accounts is as
follows: Rs
y Savings of 500
y Current 500
y Term deposit 1000
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Recommendations
Although the MCB Ltd. is working very efficiently and effectively since its privatization in
1991. It becomes one of the leading private banks in the Pakistan. It purchases recently the
shares of The Royal Bank of Scotland in Pakistan. It is contributing a lot in the economy of
Pakistan. But there still something on which the management of the MCB should work on. The
following should be needed to improve:
The employees of the bank feel the boredom of doing same tasks. So the job rotation
policy should be adopted frequently to create interesting working conditions.
The management of the bank must send its employees for different courses in the
major cities of Pakistan or even abroad. This will contribute in the employeedevelopment and also in the organizational development.
The management should send the employees on the training. This will help the
employee to understand his work and perform his duties in an efficient way.
The incentives to the employees should and must increase on the regular basis. So it
will increase the employee retention with the bank and also increase the employee
involvement.
The management of the bank should design the proper internship program for the
graduate students and also for the post graduates in way that they can learn a lot
during their internship.
With that the internship program should be in a way that the deserving students can
get the chance for the internship.
Recently the management is closing its non profitable branches frequently. So the
management should try to minimize the problem and maximize the profit but should
not close the branches. Because this will also cause the unemployment.
The management should take care the shareholders of the bank and always keep an
eye to maximize the wealth of the shareholders.
Recently the management of the bank is not working on the policy to attract the
foreign business. The management should also work on to expand its business
internationally.