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#WFwebinar Speaker: Mollie Lombardi Vice President, Principal Analyst Aberdeen Group Moderator: Max Mihelich Associate Editor Workforce magazine HCM Trends 2014: Aligning for Business Results

HCM Trends 2014: Aligning for Business Results

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Speaker: Mollie Lombardi Vice President, Principal Analyst

Aberdeen Group

Moderator: Max Mihelich Associate Editor Workforce magazine

HCM  Trends  2014:  Aligning  for  Business  Results  

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HCM  Trends  2014:  Aligning  for  Business  Results  

Max Mihelich Associate Editor Workforce magazine

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HCM  Trends  2014:  Aligning  for  Business  Results  

Mollie Lombardi Vice President and Principal Analyst, HCM Aberdeen Group

© AberdeenGroup 2014 8

q A Critical Eye for Talent q Developing Next

Generation Leaders q Future-Proof your HR

Leadership

Agenda

© AberdeenGroup 2014 9

Drawn from our World Class Research

q  Studying hundreds of organizations and their strategies

q  Covering a wide variety of industries and geographies

© AberdeenGroup 2014 10

© AberdeenGroup 2014 11

© AberdeenGroup 2014 12

A Critical Eye for Talent

© AberdeenGroup 2014 13

Strong Businesses Require Strong Talent

© AberdeenGroup 2014 14

Finding and Growing Talent are Top Pressures

Source: Aberdeen Group, HCM Trends 2014, January 2014

© AberdeenGroup 2014 15

Strategic Talent Acquisition

The process of identifying, attracting and onboarding talent in order to drive

business performance

Employer Branding Sourcing Screening &

Assessment Hiring &

Onboarding

© AberdeenGroup 2014 16

Top Pressures in Talent Acquisition

Source: Aberdeen Group, Talent Acquisition 2013, August 2013

© AberdeenGroup 2014 17

It Takes a Village

© AberdeenGroup 2014 18

Business Leaders Need a Critical Eye on Talent

Source: Aberdeen Group, HCM Trends 2014, January 2014

© AberdeenGroup 2014 19

Manage Risk by Building Talent Pools

© AberdeenGroup 2014 20

Capabilities Supporting HCM Efforts

Source: Aberdeen Group, HCM Trends 2014, January 2014

© AberdeenGroup 2014 21

Line of Business Accountability Yields Talent Results

Source: Aberdeen Group, HCM Trends 2014, January 2014

© AberdeenGroup 2014 22

In organizations where alignment is a priority, technology adoption is much greater

© AberdeenGroup 2014 23

Supporting performance and development planning drives employee engagement

© AberdeenGroup 2014 24

© AberdeenGroup 2014 25

Developing Next Generation Leaders

© AberdeenGroup 2014 26

The Leadership Shortage

Companies say, on average, they are only capable of delivering

2/3

of the leaders the business will require in the next 3-5 years

© AberdeenGroup 2014 27

Levels with the Biggest Leadership Gaps

Source: Aberdeen Group, Accelerating Leadership Development, March2013

© AberdeenGroup 2014 28

The College Hire Skills Gap

40% of organizations say college hires will require some additional coaching and training

29% say they will have to spend significant time developing their college hires

Only 10% indicate that college hires are ready to contribute now

Source: Aberdeen Group, Learning 2013, September 2013

© AberdeenGroup 2014 29

Source: Aberdeen Group, Accelerating Leadership Development, March2013

On average, organizations indicate it takes 29 months to develop a high potential mid-level manager into a "ready now" senior leader

© AberdeenGroup 2014 30

Most valuable for identifying high potentials (1 = not at all valuable and 5 = Most valuable)

Source: Aberdeen Group, Accelerating Leadership Development, March2013

Best-in-Class All Others

Critical thinking / cognitive ability assessments 4.14 3.69

Customer or client feedback 3.84 3.70 Multi-rater / 360-degree assessments 3.82 3.71 Hiring manager or supervisor feedback 3.71 3.63 Skill-based assessments 3.69 3.36 Scenario-based assessments 3.54 3.30

Behavioral / personality type assessments 3.52 3.40

© AberdeenGroup 2014 31

© AberdeenGroup 2014 32

Best-in-Class organizations are more than twice as

likely to have a process in place to identify high

potential talent

Source: Aberdeen Group, Accelerating Leadership Development, March2013

© AberdeenGroup 2014 33

Groups with Dedicated Leadership Development Programs

Source: Aberdeen Group, Accelerating Leadership Development, March2013

© AberdeenGroup 2014 34

Ownership of Front-line Leadership Development

Source: Aberdeen Group, Accelerating Leadership Development, March2013

© AberdeenGroup 2014 35

Development Must Be a Business Imperative

46% of organizations with above average readiness

measure existing leaders on their contribution to the

development of other leaders, as compared to just 33% of organizations with below

average readiness

© AberdeenGroup 2014 36

Most Valuable to Accelerating Leadership Development: Mixing Formal and Informal (1 = not at all valuable and 5 = Most valuable)

Above  Average  Readiness  

Below  Average  Readiness  

Stretch  assignments  beyond  typical  du4es   3.76   3.53  Formal  leadership  development  programs   3.72   3.56  Crea4on  of  individualized  development  plans   3.70   3.64  Assessments  to  uncover  strengths  and  weaknesses  to  guide  development   3.63   3.59  

Specific  leadership  development  project  assignments  (ac4on  learning)   3.61   3.69  

On  the  job  or  informal  coaching   3.59   3.30  Coaching  or  mentoring  from  internal  sources     3.59   3.34  Par4cipa4on  in  special  projects   3.43   3.42  Formal  high  poten4al  development  programs   3.39   3.47  Coaching  or  mentoring  from  external  sources   3.38   3.40  Rota4onal  assignments  in  other  divisions  or  job  roles   3.17   3.42  Social  learning  through  internal  or  external  online  communi4es   2.93   2.89  

Source: Aberdeen Group, Accelerating Leadership Development, March2013

© AberdeenGroup 2014 37

Future-Proof your HR Leadership

© AberdeenGroup 2014 38

The HR Leader of the Future: Connecting the Business

© AberdeenGroup 2014 39

The HR Business Partner Continuum

In Name Only

Trusted Advisor

Order Taker Influencer

Title

No Title

No Capability Strong Capability

© AberdeenGroup 2014 40

HR Leaders Must be Business Leaders

Source: Aberdeen Group, HCM Trends 2014, January 2014

© AberdeenGroup 2014 41

Barriers to Being More Strategic

Source: Aberdeen Group, HCM Trends 2012, January 2012

© AberdeenGroup 2014 42

Alignment and Agility

© AberdeenGroup 2014 43

Can Talent Impact on Business Metrics be Measured?

Source: Aberdeen Group, HCM Trends 2012, January 2012

© AberdeenGroup 2014 44

Integrating Data to Fine Tune the Decision Engine

© AberdeenGroup 2014 45

Source: Aberdeen Group, Human Capital Management Trends 2012, January 2012

Best-in-Class Organizations are

q  142% more likely to integrate workforce and talent data

q  79% more likely to include employee productivity and performance data in the scheduling process

q  45% more likely to integrate workforce management systems with core HR and payroll

§  36% more likely to integrate workforce management data with business performance data

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Mollie Lombardi Vice President and Principal Analyst, HCM Aberdeen Group [email protected] 617-854-5216

Q&A

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