Hdfc Car Loan

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    SUMMER INTERNSHIP REPORT

    ON

    HDFC CAR LOAN PROCESS AND FINANCIAL ANALYSIS

    Submitted ToProf. Rajesh Mehrotra

    Director

    School of Business and Management

    Submitted ByChetan kumar nagar

    PGDM-3

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    RESEARCHMETHODOLOGY

    Primary data: All the people from differentprofession were personally visited and interviewed.They were the main source of data. The methods ofthe collection of primary data was direct personalinterview

    Secondary data: It was collected on the basic oforganisation files, official records, newspapers,magazine, management books, preservedinformation in the companys database and thewebsite of the company.

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    OBJECTIVEOFSTUDY

    To study the various complexities involved in theloan process of HDFC.

    To know the various loan provided by the HDFCbank.

    To know the various requirements fulfilled bycustomers to get from HDFC bank.

    To study the various facilities provided by HDFCbank to customers for taking loans.

    Recommend the valuable suggestion which mayincrease the faith of new customers.

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    BANKING IN INDIA

    Banking in India originated in the last decades ofthe 18th century.

    The first banks were THE GENERAL BANK OF

    INDIA, which is now defunct.

    The oldest bank in existence in India is the STATEBANK OF INDIA, which originated in the BANK OF

    CALCUTTA in June 1806.

    The first fully Indian owned bank was theALLAHABAD BANK, established in 1865.

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    MAJORPLAYERSIN INDIA

    State Bank of India HDFC Bank

    ICICI Bank

    HSBC Bank

    IDBI BANK

    City Bank

    Axis Bank

    Punjab National Bank ING Vysya Bank

    Union Bank of India

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    COMPANYPROFILE

    Housing Development Finance Corporation

    Funded in 1977 by Hasmukh bhai Parakh

    HDFC Bank was incorporated in August 1994

    Among the first in new generation commercialbanks

    Registered office in Mumbai, India

    Promoted by HDFC, the parent company

    IPO in India in 1995 Listed in NSE, BSE, NYSE(ADR)

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    CONTED

    Type public

    Founded 1994

    Headquarters HDFC Bank Ltd.,Mumbai, India

    Industry Banking, InsuranceCapital Markets andallied industries

    Products Loans, Credit Cards,

    Savings, InvestmentVehicles, Insurance etc.

    Website www.hdfcbank.com

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    NETWORK

    761 branches

    1977 ATMs in the country

    327 cities in India

    16 branches in Middle east 6 in Africa

    Representative offices in Hong Kong, NewYork,London & Singapore.

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    MISSION

    World Class Indian Bank

    Benchmarking against international standards.

    Best Practices in terms of product offerings,

    technology, service levels, risk management andaudit & compliance.

    To build sound customer franchises across distinctbusinesses.

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    PRODUCT & SERVICES

    Travelers Cheques

    Credit Card

    Home Loan

    Personal Loan

    Auto Loan Foreign Currency Cash

    Foreign Currency Demand Drafts

    Cheque Deposits

    Remittances

    Trade services

    Mutual funds

    Insurance

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    ACHIEVEMENTS

    HDFC Bank merged with TIMES BANK in 2000. HDFC Bank wins the Asian Banker Best Retail

    Bank in India Award 2008 for outstandingperformance.

    HDFC Bank chosen as one of Asia Pacifics best50companies by Forbes magazine.

    Best Bank in the Private Sector 2008.

    HDFC Bank ties up with Qatar National Bank.

    HDFC Bank merged with CENTURION BANK OFPUNJAB in 2007

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    LOANS PROVIDED BY HDFC

    Home Loans

    Personal loan

    Car loan

    Two wheeler loan Commercial Vehicle loan

    Loan against securities

    Farm Equity Loans

    Construction Equipment loan

    Office Equipment loan

    Medical Equipment loan

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    PRODUCT OFFERINGS

    New Car loans:

    Funding of up to 100% of ex-showroom value

    Tenors from 12-84 months

    Competitive pricing

    Insurance of car facilitated by the bank

    Used car Loans:

    Funding of up to 85% of valuation of car

    Tenors from 12-60 months

    Competitive pricing

    Insurance of car facilitated by the bank

    Car N Cash:

    Refinance on your existing car

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    SALARIED INDIVIDUALS

    Eligibility Criteria

    Minimum age of Applicant: 21 years

    Maximum age of applicant at loan maturity: 58 years.

    Minimum employment: 1 year in current employment andminimum 2 years employment.

    Minimum annual Income: Rs 100000 net annual income.

    Telephone: Must at residence.

    Documents required:

    Proof of Identity: Passport copy, PAN Card, Voters ID, Driving

    License (Laminated Recent, legible). Income Proof: Latest salary slip with form 16

    Address Proof: Ration card/Driving license/Voterscard/Passport copy/Telephone bill copy/Electricity bill/Lifeinsurance policy PAN Card.

    Bank Statement: Not mandatory

    ELIGIBILITY & DOCUMENTATION :

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    SELF EMPLOYED

    Eligibility Criteria:

    Minimum age of Applicant: 21 years.

    Maximum age of Applicant at loan maturity: 65 years.

    Minimum Annual Income: Net profit Rs. 60000 p.a. for standard carsand Rs.100000 p.a. for mid-sized and premium cars.

    Telephone: Must at residence.

    Documents required:

    Proof of Identity: Passport copy, PAN card, Voters ID, Driving License(Laminated Recent, legible).

    Income Proof: Latest ITR

    Address Proof: Ration card/Driving license/Voters card/Passport

    copy/Telephone bill copy/Electricity bill/Life insurance policy PAN Card.

    Bank Statement: Waived for small cars for mid-sized and premium carsif income greater then Rs. 1.5 lacs then bank statement requirement canbe waived.

    P L

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    PARTNERSHIP FIRMS, PRIVATE LIMITEDCOMPANYAND PUBLIC LIMITED COMPANY

    Eligibility criteria:

    Minimum Income: Net profit Rs. 60000 p.a. for standard carsand Rs. 100000 p.a. for mid-sized and premium cars.

    Minimum turnover: Turnover Rs. 4.5 lacs.

    Telephone: One phone at least at business and at residence ofthe loan executing partner.

    Documents required:

    Proof of Identity: NA

    Income Proof: Audited balance sheet, Profit & Loss Account forlatest two years and the latest 2 years IT returns of company.

    Address proof: Telephone Bill/Electricity Bill/Shop &Establishment Act certificate/ SS registered certificate/Sales

    Tax certificate. Bank Statement: (except private and public ltd. companys)

    Waived for small cars, for mid-sized and premium cars ifincome is greater thenRs. 1.5 lacs then bank statementrequirement can be waived.

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    NRI LOANS:

    NRIs can avail of new car loans from HDFC Bank for theuse of the vehicles by their relatives in India. Additionaldocuments required are as follows :

    Contract copy and salary slip of NRI.

    Endorsement on passport for last 3 years.

    Proof of ownership of property.

    Post-dated cheques must be from the resident account ofthe borrower.

    Approval Plan If you have an HDFC Bank Preferred Account or a

    Corporate Salary Account with HDFC Bank for morethan six months, you can get fast approvals on yourloans with minimal documentation.

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    ELIGIBILITY & DOCUMENTATION:

    Best Guide to

    car segmentsand Funding

    Segment Ex-Showroom Value

    (In lac) Funding %Examples

    A: Mini

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    FEES & CHARGESFOR NEW CAR LOANSDescription of charges New Car LoansFC Charges 6 % of POS for preclosures within 1 year from 1st EMI

    5% of POS for preclosures within 13-24 months from 1st EMI

    3% of POS for preclosures post 24 months from 1st EMINo foreclosure allowed within 6 months from date of availing the

    car loan

    Stamp Duty At actualsLate Payment Penalty 2% per monthProcessing fees Upto 2.5 Lacs : Rs.2150/-

    2.51 to 4 lacs : Rs.3150/-> 4 Lacs :Rs. 3650/-

    Cheque swapping charges Rs 500/-Loan cancellation / re-booking charges Rs 1000/-Duplicate Repayment Schedule

    charges

    Rs 500/-Legal, Repossession & Incidental

    chargesAt actuals

    Duplicate no due certificate / NOC Rs 500/-Transaction fees for SurakshaKavach Rs 500/- per caseLoan Reschedulement charges As applicable at the time of reschedulementSpecial NOC Rs. 500/- per request

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    COMPANY FINANCIALANALYSIS

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    COMPANY BALANCESHEET

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    SHARE CAPITAL

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    APPROVALS & DISBURSEMENTS(CUMULATIVE) INCRORES

    0

    50000

    100000

    150000

    200000

    250000

    300000

    350000

    400000

    2007 2008 2009 2010 2011

    145764

    188284

    237450

    298061

    373246

    119281

    152156

    191806

    242219

    302533

    Ru

    pees

    Years

    Approval

    Disbursement

    Interpretation: There is a increase in difference between loans approved ofdisbursed year by year.

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    COMPANY PROFIT (INCORES)

    1968

    2737

    3219

    3916

    4867

    1570

    1943

    2285

    2826

    3535

    0

    1000

    2000

    3000

    4000

    5000

    6000

    2007 2008 2009 2010 2011

    Rupees

    Years

    Profit Before Tax

    Profit After Tax

    Interpretation : The profits after tax of the company increased by 125% from 2007 to2011. and increase in profit before tax is 147% from 2007 to 2011. Differencebetween the percentage of income before tax and after tax is due to governmentregulations & policies.

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    SWOT ANALYSIS

    STRENGTHS

    Support of various promoters High level of services Knowledge of Indian market Quality business High profile clients

    WEAKNESS

    Gaining attention towards theproposal becomes difficult

    Not covering Rural areas

    OPPORTUNITY

    Can expand the portfolio Can make easier loan process

    People are becoming more serviceoriented

    Can Provide additional services

    THREAT

    From various competitors likeforeign banks and government

    banks Delinquency control Future market trends

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    SUGGESTIONS

    Loans should be provided very easily.

    There should be less formality for taking loan.

    Terms and conditions should be easily

    understandable. Loan should be provided as soon as possible.

    Interest rate should be less as compare to otherbanks.

    The customers should be comfortable while takingloans as compared other banks.

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    ANYQUERIES