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8/4/2019 Hdfc Car Loan
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SUMMER INTERNSHIP REPORT
ON
HDFC CAR LOAN PROCESS AND FINANCIAL ANALYSIS
Submitted ToProf. Rajesh Mehrotra
Director
School of Business and Management
Submitted ByChetan kumar nagar
PGDM-3
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RESEARCHMETHODOLOGY
Primary data: All the people from differentprofession were personally visited and interviewed.They were the main source of data. The methods ofthe collection of primary data was direct personalinterview
Secondary data: It was collected on the basic oforganisation files, official records, newspapers,magazine, management books, preservedinformation in the companys database and thewebsite of the company.
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OBJECTIVEOFSTUDY
To study the various complexities involved in theloan process of HDFC.
To know the various loan provided by the HDFCbank.
To know the various requirements fulfilled bycustomers to get from HDFC bank.
To study the various facilities provided by HDFCbank to customers for taking loans.
Recommend the valuable suggestion which mayincrease the faith of new customers.
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BANKING IN INDIA
Banking in India originated in the last decades ofthe 18th century.
The first banks were THE GENERAL BANK OF
INDIA, which is now defunct.
The oldest bank in existence in India is the STATEBANK OF INDIA, which originated in the BANK OF
CALCUTTA in June 1806.
The first fully Indian owned bank was theALLAHABAD BANK, established in 1865.
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MAJORPLAYERSIN INDIA
State Bank of India HDFC Bank
ICICI Bank
HSBC Bank
IDBI BANK
City Bank
Axis Bank
Punjab National Bank ING Vysya Bank
Union Bank of India
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COMPANYPROFILE
Housing Development Finance Corporation
Funded in 1977 by Hasmukh bhai Parakh
HDFC Bank was incorporated in August 1994
Among the first in new generation commercialbanks
Registered office in Mumbai, India
Promoted by HDFC, the parent company
IPO in India in 1995 Listed in NSE, BSE, NYSE(ADR)
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CONTED
Type public
Founded 1994
Headquarters HDFC Bank Ltd.,Mumbai, India
Industry Banking, InsuranceCapital Markets andallied industries
Products Loans, Credit Cards,
Savings, InvestmentVehicles, Insurance etc.
Website www.hdfcbank.com
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NETWORK
761 branches
1977 ATMs in the country
327 cities in India
16 branches in Middle east 6 in Africa
Representative offices in Hong Kong, NewYork,London & Singapore.
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MISSION
World Class Indian Bank
Benchmarking against international standards.
Best Practices in terms of product offerings,
technology, service levels, risk management andaudit & compliance.
To build sound customer franchises across distinctbusinesses.
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PRODUCT & SERVICES
Travelers Cheques
Credit Card
Home Loan
Personal Loan
Auto Loan Foreign Currency Cash
Foreign Currency Demand Drafts
Cheque Deposits
Remittances
Trade services
Mutual funds
Insurance
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ACHIEVEMENTS
HDFC Bank merged with TIMES BANK in 2000. HDFC Bank wins the Asian Banker Best Retail
Bank in India Award 2008 for outstandingperformance.
HDFC Bank chosen as one of Asia Pacifics best50companies by Forbes magazine.
Best Bank in the Private Sector 2008.
HDFC Bank ties up with Qatar National Bank.
HDFC Bank merged with CENTURION BANK OFPUNJAB in 2007
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LOANS PROVIDED BY HDFC
Home Loans
Personal loan
Car loan
Two wheeler loan Commercial Vehicle loan
Loan against securities
Farm Equity Loans
Construction Equipment loan
Office Equipment loan
Medical Equipment loan
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PRODUCT OFFERINGS
New Car loans:
Funding of up to 100% of ex-showroom value
Tenors from 12-84 months
Competitive pricing
Insurance of car facilitated by the bank
Used car Loans:
Funding of up to 85% of valuation of car
Tenors from 12-60 months
Competitive pricing
Insurance of car facilitated by the bank
Car N Cash:
Refinance on your existing car
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SALARIED INDIVIDUALS
Eligibility Criteria
Minimum age of Applicant: 21 years
Maximum age of applicant at loan maturity: 58 years.
Minimum employment: 1 year in current employment andminimum 2 years employment.
Minimum annual Income: Rs 100000 net annual income.
Telephone: Must at residence.
Documents required:
Proof of Identity: Passport copy, PAN Card, Voters ID, Driving
License (Laminated Recent, legible). Income Proof: Latest salary slip with form 16
Address Proof: Ration card/Driving license/Voterscard/Passport copy/Telephone bill copy/Electricity bill/Lifeinsurance policy PAN Card.
Bank Statement: Not mandatory
ELIGIBILITY & DOCUMENTATION :
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SELF EMPLOYED
Eligibility Criteria:
Minimum age of Applicant: 21 years.
Maximum age of Applicant at loan maturity: 65 years.
Minimum Annual Income: Net profit Rs. 60000 p.a. for standard carsand Rs.100000 p.a. for mid-sized and premium cars.
Telephone: Must at residence.
Documents required:
Proof of Identity: Passport copy, PAN card, Voters ID, Driving License(Laminated Recent, legible).
Income Proof: Latest ITR
Address Proof: Ration card/Driving license/Voters card/Passport
copy/Telephone bill copy/Electricity bill/Life insurance policy PAN Card.
Bank Statement: Waived for small cars for mid-sized and premium carsif income greater then Rs. 1.5 lacs then bank statement requirement canbe waived.
P L
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PARTNERSHIP FIRMS, PRIVATE LIMITEDCOMPANYAND PUBLIC LIMITED COMPANY
Eligibility criteria:
Minimum Income: Net profit Rs. 60000 p.a. for standard carsand Rs. 100000 p.a. for mid-sized and premium cars.
Minimum turnover: Turnover Rs. 4.5 lacs.
Telephone: One phone at least at business and at residence ofthe loan executing partner.
Documents required:
Proof of Identity: NA
Income Proof: Audited balance sheet, Profit & Loss Account forlatest two years and the latest 2 years IT returns of company.
Address proof: Telephone Bill/Electricity Bill/Shop &Establishment Act certificate/ SS registered certificate/Sales
Tax certificate. Bank Statement: (except private and public ltd. companys)
Waived for small cars, for mid-sized and premium cars ifincome is greater thenRs. 1.5 lacs then bank statementrequirement can be waived.
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NRI LOANS:
NRIs can avail of new car loans from HDFC Bank for theuse of the vehicles by their relatives in India. Additionaldocuments required are as follows :
Contract copy and salary slip of NRI.
Endorsement on passport for last 3 years.
Proof of ownership of property.
Post-dated cheques must be from the resident account ofthe borrower.
Approval Plan If you have an HDFC Bank Preferred Account or a
Corporate Salary Account with HDFC Bank for morethan six months, you can get fast approvals on yourloans with minimal documentation.
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ELIGIBILITY & DOCUMENTATION:
Best Guide to
car segmentsand Funding
Segment Ex-Showroom Value
(In lac) Funding %Examples
A: Mini
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FEES & CHARGESFOR NEW CAR LOANSDescription of charges New Car LoansFC Charges 6 % of POS for preclosures within 1 year from 1st EMI
5% of POS for preclosures within 13-24 months from 1st EMI
3% of POS for preclosures post 24 months from 1st EMINo foreclosure allowed within 6 months from date of availing the
car loan
Stamp Duty At actualsLate Payment Penalty 2% per monthProcessing fees Upto 2.5 Lacs : Rs.2150/-
2.51 to 4 lacs : Rs.3150/-> 4 Lacs :Rs. 3650/-
Cheque swapping charges Rs 500/-Loan cancellation / re-booking charges Rs 1000/-Duplicate Repayment Schedule
charges
Rs 500/-Legal, Repossession & Incidental
chargesAt actuals
Duplicate no due certificate / NOC Rs 500/-Transaction fees for SurakshaKavach Rs 500/- per caseLoan Reschedulement charges As applicable at the time of reschedulementSpecial NOC Rs. 500/- per request
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COMPANY FINANCIALANALYSIS
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COMPANY BALANCESHEET
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SHARE CAPITAL
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APPROVALS & DISBURSEMENTS(CUMULATIVE) INCRORES
0
50000
100000
150000
200000
250000
300000
350000
400000
2007 2008 2009 2010 2011
145764
188284
237450
298061
373246
119281
152156
191806
242219
302533
Ru
pees
Years
Approval
Disbursement
Interpretation: There is a increase in difference between loans approved ofdisbursed year by year.
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COMPANY PROFIT (INCORES)
1968
2737
3219
3916
4867
1570
1943
2285
2826
3535
0
1000
2000
3000
4000
5000
6000
2007 2008 2009 2010 2011
Rupees
Years
Profit Before Tax
Profit After Tax
Interpretation : The profits after tax of the company increased by 125% from 2007 to2011. and increase in profit before tax is 147% from 2007 to 2011. Differencebetween the percentage of income before tax and after tax is due to governmentregulations & policies.
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SWOT ANALYSIS
STRENGTHS
Support of various promoters High level of services Knowledge of Indian market Quality business High profile clients
WEAKNESS
Gaining attention towards theproposal becomes difficult
Not covering Rural areas
OPPORTUNITY
Can expand the portfolio Can make easier loan process
People are becoming more serviceoriented
Can Provide additional services
THREAT
From various competitors likeforeign banks and government
banks Delinquency control Future market trends
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SUGGESTIONS
Loans should be provided very easily.
There should be less formality for taking loan.
Terms and conditions should be easily
understandable. Loan should be provided as soon as possible.
Interest rate should be less as compare to otherbanks.
The customers should be comfortable while takingloans as compared other banks.
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ANYQUERIES