PATIENT-CENTERED MEANINGFUL USE OF HEALTH ITSusan Woods, MD, MPH

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What do consumers want?

Convenience Good patient experience Great care Avoid costs

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Patient-Centered Medical Home

Patient needs and preferences Continuous care Coordinated Efficient

Really requires NEW models of care

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Patients + Information + Experts + Each Other

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Functions Engaging Patients in Their Own Care

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Patient Delivered“Push”

Reminders

Tailored Interventions

Patient Entered

“Pull”

Medication Refills

Peer Online Support

Shared Care“Participatory”

Secure Messaging

Home Telehealth

Meaningful Use

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Access

Usage

Patient

HIT

Benefit

Complementary Tools: EHR & PHR

Comprehensive record At all care sites Decision support Clinical reminders Patient safety

Secure web-based portal Patient & family centered Information and services Multiple levels of access Increasing offerings over time

VA ElectronicHealth Record(EHR)

My HealtheVet Personal Health Record (PHR)

Getting to Usage and Meaning

Drive reach Demonstrate benefit

Quality Cost Patient experience Professional experience

Diffuse

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