262
Health and Safety Policy of Stephen H. Smith's Garden and Leisure. Aire Valley Branch, Wilsden Road, Harden, Nr BINGLEY, West Yorkshire. BD16 1BL. Tel: 01535 274653 Fax: 01535 274691 E-mail: [email protected]. Health and Safety etc. Act 1974 Policy Reference: MSW/HS 2018/1 GROUP/CSHS Policy Amended and Updated on: 09.04.2018 Policy Printed on: 10.04.2018 Stephen H. Smith’s Garden & Leisure, Head Office, Pool Road, OTLEY, West Yorkshire. LS21 1DY. Tel: 01943 850050 Fax: 01943 850051 E-mail: [email protected] Website: www.stephenhsmiths.co.uk

Health and Safety Policy of Stephen H. Smith's Garden and ... · Health and Safety Policy of Stephen H. Smith's Garden and Leisure. Aire Valley Branch, Wilsden Road, Harden, Nr BINGLEY,

Embed Size (px)

Citation preview

Health and Safety Policy of Stephen H. Smith's Garden and Leisure.

Aire Valley Branch, Wilsden Road, Harden,

Nr BINGLEY, West Yorkshire.

BD16 1BL. Tel: 01535 274653 Fax: 01535 274691

E-mail: [email protected].

Health and Safety etc. Act 1974

Policy Reference: MSW/HS 2018/1 GROUP/CSHS Policy Amended and Updated on: 09.04.2018

Policy Printed on: 10.04.2018

Stephen H. Smith’s Garden & Leisure, Head Office, Pool Road, OTLEY,

West Yorkshire. LS21 1DY. Tel: 01943 850050 Fax: 01943 850051

E-mail: [email protected] Website: www.stephenhsmiths.co.uk

CONTENTS

SECTION A - HEALTH AND SAFETY POLICY STATEMENT SECTION B - RESPONSIBILITIES AND ARRANGEMENTS SECTION C - RISK ASSESSMENTS

HEALTH AND SAFETY RISK ASSESSMENTS FIRE RISK ASSESSMENTS COSHH RISK ASSESSMENTS

SECTION D - TRAINING

TRAINING SCHEDULES INDUCTION TRAINING WARNING SIGNS

SECTION E - FORMS

RISK APPRAISAL – COMPANIES ON SITE PLANT AND EQUIPMENT MAINTENANCE AND INSPECTION DISPLAY SCREEN EQUIPMENT WORKSTATION ASSESSMENT COSHH RISK ASSESSMENT FOR PESTICIDE USE COSHH STOCKLIST OF PESTICIDES COSHH SUPPLEMENTARY CONTRACTOR ASSESSMENT ASBESTOS CONTAINING MATERIAL (ACM) ASSESSMENT ASBESTOS CONTAINING MATERIAL (ACM) INSPECTION EMPLOYEE TRAINING RECORD ACCIDENT/INCIDENT INVESTIGATION HSE/EHO/FIRE OFFICER VISIT REPORT FIRE LOGBOOK MANUAL HANDLING ASSESSMENT FOOD SAFETY SYSTEM SUPPLIER ASSESSMENT

SECTION F - DECLARATIONS

RESIDENT ON SITE COMPANY DECLARATION EXTERNAL COMPANY DECLARATION

SECTION G - MONITORING

HEALTH AND SAFETY MONITORING RECORD

Visit www.stephenhsmiths.co.uk

This Health and Safety Policy is available on our website. Click YOUR GARDEN CENTRES on the top menu bar and then select STAKEHOLDERS & STAFF from the drop down menu. Click the appropriate link to open our health and safety policy. Page URL http://www.stephenhsmiths.co.uk/stakeholders--staff-66-c.asp

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

SECTION A - HEALTH AND SAFETY POLICY STATEMENT OUR STATEMENT OF GENERAL POLICY IS: To provide adequate control of the health and safety risks arising from our work activities; To consult with our employees on matters affecting their health and safety; To provide and maintain safe plant and equipment; To ensure safe handling and use of substances; To provide information, instruction and supervision for employees; To ensure all employees are competent to do their tasks, and to give them adequate training; To prevent accidents and cases of work-related ill health; To maintain safe and healthy working conditions; and To review and revise this policy as necessary at regular intervals. We also accept our responsibility for the health and safety of other people who may be affected by our activities. Signed:

Christopher S.H. Smith For and on behalf of Stephen H. Smith’s Garden & Leisure 10 April 2018

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

SECTION B - RESPONSIBILITIES 1. OVERALL AND FINAL RESPONSIBILITY FOR HEALTH AND SAFETY WITHIN THE PARTNERSHIP IS THAT OF Stephen H. Smith and Christopher S.H. Smith, Partners. Stephen H. Smith is responsible for Health and Safety at East Busk Lane Nurseries.

BRANCH/PREMISES: Aire Valley ADDRESS: Wilsden Road, Harden, Nr BINGLEY, West Yorkshire. POST CODE: BD16 1BL. TELEPHONE NUMBER: 01535 274653 FACSIMILE NUMBER: 01535 274691 E-MAIL: [email protected] 2. DAY TO DAY RESPONSIBILITY FOR ENSURING THIS POLICY IS PUT INTO PRACTICE AT THIS BRANCH IS DELEGATED TO Colin Walker and Chris Grain, Garden Centre Manager [who must have attended a Basic Health and Safety course]. He/She is also responsible for... ensuring that all staff have read and understood this Health and Safety Policy, they have signed the Health and Safety Induction Training declaration in Section D of this Policy and the signed declaration has been forwarded to head office; fully informing Stephen H. Smith and Christopher S.H. Smith about all health and safety matters and in particular of any areas where attention may be required; and ensuring continuity in the event of staff named in this policy leaving our employment. If any member of staff named within this Health and Safety Policy leaves our employment, for example the Appointed First Aider, then Colin Walker and Chris Grain Garden Centre Manager is responsible for promptly arranging for an alternative member of staff to be trained and to take over that role.

HEALTH AND SAFETY OFFICER Chris Grain is responsible as his/her deputy [who must have attended a Basic Health and Safety course].

3. TO ENSURE HEALTH AND SAFETY STANDARDS ARE MAINTAINED/IMPROVED, THE FOLLOWING SUPERVISORS HAVE RESPONSIBILITY IN THE FOLLOWING AREAS OUTDOOR SALES/PRODUCTION Colin Walker INDOOR SALES Chris Grain STORES Gavin Dickinson PET SHOP N/A RESTAURANT Diane Stone and David Irving OFFICES Chris Grain STAFF ROOMS Colin Walker COSHH Colin Walker FOOD SAFETY Diane Stone and David Irving FIRE OFFICER Gavin Dickinson APPOINTED FIRST AIDER(S) Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson All of the Supervisors named above must have attended a Basic Health and Safety course within 6 months of appointment.

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

It is the responsibility of the Supervisors named above to fully inform Colin Walker and Chris Grain Garden Centre Manager and Chris Grain Health and Safety Officer about all health and safety matters and in particular of any areas where attention may be required.

4. ALL EMPLOYEES HAVE To cooperate with Supervisors and managers on health and safety matters; To not interfere with anything provided to safeguard their health and safety; To take reasonable care of their own health and safety and that of others; To comply with this Policy Statement and follow any safety instructions however issued; To report all health and safety concerns to Colin Walker and Chris Grain Garden Centre Manager and Chris Grain Health and Safety Officer: such as...

failure or deterioration in a machine, equipment or building; deterioration in health and safety equipment or materials (personal protective equipment, guards, signs, etc.); use of expendable resources (discharge of fire extinguishers, use of bandages etc.);

To make suggestions for improvements to safety (e.g. methods, procedures, work layout) to the Supervisors named in (3.) above; To wear sensible clothing to facilitate personal health and safety (e.g. warm, weatherproof clothing for working outdoors or stout shoes/protective boots as dictated by the nature of the work); To regularly wash exposed areas of the body in particular before breaks and after work. Any cuts or abrasions should be scrupulously cleaned and dressed to avoid infection; To immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer [or if they are unavailable the appropriate Supervisor named in (3.) above] if you believe you or anyone else are/is unable to competently and safely carry out any activity or task; and To report any work situation that represents a serious and immediate danger to health and safety or a shortcoming in our protection arrangements for health and safety.

ARRANGEMENTS 1. RESOURCES All necessary time and resources will be made available to ensure that everyone with responsibilities is able to discharge them effectively.

2. RECORD KEEPING 1. RESPONSIBILITY FOR KEEPING THE BRANCH HEALTH AND SAFETY FILE UP TO DATE AND FOR FORWARDING COPIES OF EVERY DOCUMENT TO Kay Hargraves AT HEAD OFFICE Chris Grain Health and Safety Officer. The branch Health and Safety file must contain all of the documents detailed in this Health and Safety Policy, such as risk assessments, training records, plant and equipment maintenance and inspection records, asbestos assessment and inspection records, health and safety monitoring records, minutes of staff and management meetings, accident investigation reports, food safety supplier assessments, fire logbook, HSE/EHO/Fire Officer visit reports, completed declarations and any other documentation or correspondence relating to health and safety. 2. RESPONSIBILITY FOR KEEPING THE HEAD OFFICE HEALTH AND SAFETY FILE UP TO DATE (WHICH SHOULD BE A FULLY SYNCRONISED DUPLICATE OF THE BRANCH HEALTH AND SAFETY FILE) Kay Hargraves Head Office Records and Chris Grain Health and Safety Officer.

3. HEALTH AND SAFETY RISKS ARISING FROM OUR WORK ACTIVITIES 1. RISK ASSESSMENTS WILL BE UNDERTAKEN BY Christopher S.H. Smith Partner in consultation with Colin Walker and Chris Grain Garden Centre Manager and Chris Grain Health and Safety Officer and the named Supervisors as appropriate.

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

2. THE FINDINGS OF THE RISK ASSESSMENTS WILL BE REPORTED TO Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the named Supervisors as stated within the risk assessment. 3. ACTION REQUIRED TO REMOVE/CONTROL RISKS WILL BE APPROVED BY The appropriate named Supervisors as stated within the risk assessment. 4. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS The named Supervisors as stated within the risk assessment reporting to Chris Grain Health and Safety Officer. 5. ASSESSMENTS WILL BE REVIEWED EVERY 24 MONTHS OR WHEN THE WORK ACTIVITY CHANGES, WHICHEVER IS SOONEST.

4. COOPERATION AND COORDINATION 1. RESPONSIBILITY FOR ENSURING THAT ALL COMPANIES RESIDENT ON SITE HAVE BEEN PROVIDED WITH A COPY OF THIS HEALTH AND SAFETY POLICY AND OF OUR RISK ASSESSMENTS AND THAT THEY HAVE SIGNED THE DECLARATION TO THAT EFFECT IN SECTION F WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Chris Grain Health and Safety Officer. 2. RESPONSIBILITY FOR CONSULTING WITH ALL COMPANIES ON SITE ON HEALTH AND SAFETY MATTERS, FOR ASSESSING THE SHARED RISKS AND FOR COORDINATING ANY NECESSARY MEASURES Chris Grain Health and Safety Officer. 3. RESPONSIBILITY FOR COMPLETING A RISK APPRAISAL FORM IN SECTION E FOR ALL COMPANIES ON SITE EVERY 12 MONTHS WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Chris Grain Health and Safety Officer. 4. RESPONSIBILITY FOR ENSURING THAT ALL COMPANIES AND EMPLOYEES OF THOSE COMPANIES WHO ARE WORKING TEMPORARILY ON SITE HAVE BEEN PROVIDED WITH HEALTH AND SAFETY INFORMATION* AND HAVE SIGNED THE DECLARATION TO THAT EFFECT IN SECTION F WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE. THE REQUIREMENT FOR A SIGNED DECLARATION DOES NOT APPLY TO VISITING REPRESENTATIVES PROVIDING THEY ARE ACCOMPANIED BY A MEMBER OF OUR STAFF. A NOTICE SHOULD BE DISPLAYED AT THE ENTRANCE ASKING SALES REPRESENTATIVES AND OTHER PEOPLE WORKING TEMPORARILY ON SITE TO REPORT TO THE DUTY MANAGER. Chris Grain Health and Safety Officer or in his/her absence, the most senior manager available. *This information will include checking Employers and Third Party Liability insurance, confirming that suitable risk assessments and/or method statements have been carried out, introducing the duty manager, details of any risks to that company and its employees, fire safety including locations and types of extinguishers, escape routes, assembly point, fire alarm, first aid arrangements, and first aid box location. 5. RESPONSIBILITY FOR APPROVING CONTRACTORS WHO ARE EMPLOYED TO UNDERTAKE MAJOR PROJECTS ON SITE SUCH AS THE CONTRUCTION OF AN OUTDOOR CANOPY, REFURBISHMENT OF A RESTAURANT OR STRUCTURAL BUILDING WORK Christopher S.H. Smith, Partner, Sentient, 49-51 Pegholme, Wharfedale Business Centre, Ilkley Road, OTLEY, LS21 3JP. Tel 03456 446006 Health and Safety Advisor and Colin Walker and Chris Grain Garden Centre Manager. The following areas will be considered and addressed before the appointment of a contractor: Selection must take into account the ‘competence’ of the Contractor to carry out the work safely. This will mainly

focus on track record, references, etc. Is the Contractor registered with trade bodies/federations? Where applicable we will inspect the safety policy of the Contractor. We will alert the Contractor to any risks that may be present arising out of its activities. The Contractor must provide a work schedule that details the safe system of work they intend to use. This

document is likely to require some discussion with us to ensure that safe working practices are in place. The Contractor will alert us to any risks that may occur arising out of the Contractor’s activity.

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

The Contractor will only employ persons on the contract who are sufficiently trained, experienced and competent in the performance of their trade or tasks.

The contractor must supply copies of their Public and Employers Liability Insurance.

5. CONSULTATION WITH EMPLOYEES 1. EMPLOYEE REPRESENTATIVE(S) ARE Chris Grain Health and Safety Officer. 2. CONSULTATION WITH EMPLOYEES IS PROVIDED AT REGULAR BRANCH STAFF MEETINGS Staff should raise any health and safety issues that they want to discuss at the regular branch staff meeting, or directly with Chris Grain Health and Safety Officer, whichever is more appropriate. ALL STAFF SHOULD ATTEND BRANCH STAFF MEETINGS, INCLUDING OFFICE AND RESTAURANT STAFF. 3. RESPONSIBILITY FOR RECORDING MINUTES OF HEALTH AND SAFETY ITEMS DISCUSSED AT STAFF MEETINGS AND FOR FILING IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager.

6. SAFE PLANT AND EQUIPMENT 1. RESPONSIBILITY FOR IDENTIFYING ALL EQUIPMENT/PLANT NEEDING MAINTENANCE AND INSPECTION Colin Walker and Chris Grain Garden Centre Manager. 2. RESPONSIBILITY FOR ENSURING EFFECTIVE WRITTEN MAINTENANCE AND INSPECTION PROCEDURES ARE DRAWN UP AND RECORDED USING THE FORM IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager. 3. RESPONSIBILITY FOR ENSURING THAT ALL IDENTIFIED MAINTENANCE AND INSPECTION IS IMPLEMENTED AND RECORDED ON THE FORM IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager. 4. ANY PROBLEMS FOUND WITH PLANT/EQUIPMENT SHOULD BE REPORTED TO Colin Walker and Chris Grain Garden Centre Manager. 5. NEW PLANT AND EQUIPMENT WILL BE CHECKED BEFORE IT IS PURCHASED TO ENSURE IT MEETS HEALTH AND SAFETY STANDARDS BY Colin Walker and Chris Grain Garden Centre Manager who will report to Christopher S.H. Smith Partner, prior to the order being placed.

7. DISPLAY SCREEN EQUIPMENT 1. RESPONSIBILITY FOR ASSESSING WORKSTATIONS AND FOR REASSESSING WORKSTATIONS USING THE DISPLAY SCREEN EQUIPMENT ASSESSMENT FORM IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE FOLLOWING CHANGES IN STAFF, CHANGES IN WORKLOADS OR CHANGES IN WORKSTATIONS Chris Grain Office Supervisor(s). 2. RESPONSIBILITY FOR ARRANGING EYESIGHT TESTS WHEN REQUIRED Chris Grain Office Supervisor(s). 3. ANY PROBLEMS FOUND WITH DISPLAY SCREEN EQUIPMENT SHOULD BE REPORTED TO Chris Grain Office Supervisor(s). 4. NEW DISPLAY SCREEN EQUIPMENT WILL BE CHECKED BEFORE IT IS PURCHASED TO ENSURE IT MEETS HEALTH AND SAFETY STANDARDS BY Christopher S.H. Smith Partner, prior to the order being placed.

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

8. SAFE HANDLING AND USE OF SUBSTANCES 1. RESPONSIBILITY FOR IDENTIFYING ALL SUBSTANCES WHICH NEED A COSHH ASSESSMENT Colin Walker COSHH Assessment Supervisor in consultation with Christopher S.H. Smith Partner [who must have attended a COSHH Health and Safety course]. 2. RESPONSIBILITY FOR UNDERTAKING COSHH ASSESSMENTS Christopher S.H. Smith Partner in consultation with Colin Walker COSHH Assessment Supervisor. 3. RESPONSIBILITY FOR ENSURING THAT ALL ACTIONS IDENTIFIED IN THE ASSESSMENTS ARE IMPLEMENTED Colin Walker COSHH Assessment Supervisor. 4. RESPONSIBILITY FOR ENSURING THAT ALL RELEVANT EMPLOYEES ARE INFORMED ABOUT THE COSHH ASSESSMENTS Colin Walker and Chris Grain Garden Centre Manager. 5. RESPONSIBILITY FOR CHECKING THAT NEW SUBSTANCES CAN BE USED SAFELY BEFORE THEY ARE PURCHASED Colin Walker COSHH Assessment Supervisor. 6. RESPONSIBILITY FOR INFORMING THE PERSON WHO UNDERTOOK THE COSHH ASSESSMENT ABOUT NEW SUBSTANCES BEFORE THEY ARE PURCHASED Colin Walker COSHH Assessment Supervisor. 7. ASSESSMENTS WILL BE REVIEWED EVERY 12 MONTHS OR WHEN THE WORK ACTIVITY CHANGES, WHICHEVER IS SOONEST. 8. COSHH DATA SHEETS FOR RETAIL GARDEN CHEMICALS AND PESTICIDES ARE HELD AT HEAD OFFICE IN OTLEY. COPIES CAN BE PROVIDED BY FAX WHENEVER REQUIRED.

9. WORKING AT HEIGHT 1. RISK ASSESSMENTS WILL BE UNDERTAKEN BY Christopher S.H. Smith Partner in consultation with Colin Walker and Chris Grain Garden Centre Manager and Chris Grain Health and Safety Officer and the named Supervisors as appropriate. 2. THE FINDINGS OF THE RISK ASSESSMENTS WILL BE REPORTED TO Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the named Supervisors as stated within the risk assessment. 3. ACTION REQUIRED TO REMOVE/CONTROL RISKS WILL BE APPROVED BY The appropriate named Supervisors as stated within the risk assessment. 4. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS The named Supervisors as stated within the risk assessment reporting to Chris Grain Health and Safety Officer. 5. RESPONSIBILITY FOR ENSURING THAT NO PERSON GOES ON ANY ROOF WITHOUT THE WRITTEN PERMISSION OF Christopher S.H. Smith or Stephen H. Smith Colin Walker and Chris Grain Garden Centre Manager and Chris Grain Health and Safety Officer and the named Supervisors as appropriate.

10. CONTROL OF ASBESTOS AT WORK 1. RESPONSIBILITY FOR IDENTIFYING ALL ASBESTOS OR PRESUMED ASBESTOS CONTAINING MATERIAL (ACM) AND FOR DRAWING UP AND MAINTAINING RECORDS OF THE LOCATIONS USING THE FORM IN SECTION E AND IN ACCORDANCE WITH RISK ASSESSMENT A18 WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager.

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

2. RESPONSIBILITY FOR ARRANGING INSPECTION AND TESTING OF ACMs IDENTIFIED AND IN ACCORDANCE WITH RISK ASSESSMENT A18 Colin Walker and Chris Grain Garden Centre Manager. 3. RESPONSIBILITY FOR ASSESSING THE RISK FROM THE ACMs IDENTIFIED USING THE FORM IN SECTION E AND IN ACCORDANCE WITH RISK ASSESSMENT A18 WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Chris Grain Health and Safety Officer. 4. RESPONSIBILITY FOR PREPARING AND IMPLEMENTING A PLAN TO MANAGE THE RISKS FROM THE ACMs USING THE FORM IN SECTION E AND IN ACCORDANCE WITH RISK ASSESSMENT A18 WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager and Chris Grain Health and Safety Officer. 5. RESPONSIBILITY FOR RE-INSPECTING ACMs EVERY 12 MONTHS Colin Walker and Chris Grain Garden Centre Manager. 6. RESPONSIBILITY FOR PROVIDING INFORMATION ON THE LOCATION AND CONDITION OF ACMs TO ANYONE WHO IS LIABLE TO WORK ON OR DISTURB THEM Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer. 7. ANY SUSPECTED ACM SHOULD BE REPORTED TO Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer.

11. CONTROL OF SMOKING AND USE OF E-CIGARETTES The Health Act 2006 - all enclosed public places and workplaces must be smoke free from 1st July 2007. Vehicles used at a workplace by more than one person must also be smoke free at all times. 1. RESPONSIBILITY FOR ENSURING THAT INDIVIDUAL STAFF DO NOT SMOKE OR USE E-CIGARETTES IN OUR ENCLOSED PREMISES individual staff members. PENALTY FOR FAILURE TO DO SO: up to £2,500. 2. RESPONSIBILITY FOR ENSURING THAT OUR ENCLOSED PREMISES ARE SMOKE FREE AND IN ACCORDANCE WITH RISK ASSESSMENT B35 Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and the named Supervisors as appropriate. PENALTY FOR FAILURE TO DO SO: up to £2,500. 3. RESPONSIBILITY FOR ENSURING THAT A5 “NO SMOKING” SIGNS ARE DISPLAYED AT EACH PUBLIC ENTRANCE TO OUR PREMISES, Chris Grain Health and Safety Officer. PENALTY FOR FAILURE TO DO SO: Fixed penalty £200 or up to £1,000. 4. RESPONSIBILITY FOR ENSURING THAT COMPANY VANS ARE SMOKE FREE AND THAT STAFF DO NOT USE E-CIGARETTES IN ACCORDANCE WITH RISK ASSESSMENT B35 the main user of the vehicle at that time, Colin Walker and Chris Grain Garden Centre Manager. PENALTY FOR FAILURE TO DO SO: up to £2,500. 5. RESPONSIBILITY FOR ENSURING THAT ALL OTHER COMPANY/PRIVATE VEHICLES USED BY MORE THAN ONE PERSON FOR A WORK OR WORK RELATED PURPOSE ARE SMOKE FREE AND THAT STAFF DO NOT USE E-CIGARETTES IN ACCORDANCE WITH RISK ASSESSMENT B35 the main user of the vehicle. PENALTY FOR FAILURE TO DO SO: up to £2,500.

12. INFORMATION, INSTRUCTION AND SUPERVISION 1. RESPONSIBILITY FOR ENSURING THAT THE FOLLOWING ITEMS ARE DISPLAYED IN THE STAFF AREA: HEALTH AND SAFETY LAW POSTER (FULLY COMPLETED), HEALTH AND SAFETY POLICY (WHICH INCLUDES HEALTH AND SAFETY RISK ASSESSMENT, FIRE RISK ASSESSMENT, COSHH RISK ASSESSMENT, FIRE PROCEDURE) AND EMPLOYERS LIABILITY INSURANCE CERTIFICATE. Chris Grain Health and Safety Officer.

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

2. HEALTH AND SAFETY ADVICE AND ASSISTANCE IS AVAILABLE FROM Christopher S.H. Smith, Partner Sentient, 49-51 Pegholme, Wharfedale Business Centre, Ilkley Road, OTLEY, LS21 3JP. Tel 03456 446006 THE H.T.A. HEALTH AND SAFETY ADVICE LINE TEL: 0118 930 3132 ENVIRONMENTAL HEALTH DEPARTMENT TEL: 01274 433928 3. SUPERVISION OF YOUNG WORKERS/TRAINEES (EXCEPT THOSE EMPLOYED IN THE RESTAURANT) WILL BE ARRANGED/UNDERTAKEN/MONITORED BY Chris Grain Health and Safety Officer or most senior duty manager. 4. SUPERVISION OF YOUNG WORKERS/TRAINEES EMPLOYED IN THE RESTAURANT WILL BE ARRANGED/UNDERTAKEN/MONITORED BY Diane Stone and David Irving Restaurant Manager or most senior duty manager in the Restaurant.

13. COMPETENCY FOR TASKS AND TRAINING 1. INDUCTION TRAINING WILL BE PROVIDED FOR ALL EMPLOYEES USING THE HEALTH AND SAFETY INDUCTION TRAINING MANUAL IN SECTION D BY Chris Grain Health and Safety Officer. This will cover basic health and safety including going through health and safety policy and COSHH assessments, fire safety including locations and types of extinguishers, escape routes, assembly point, fire alarm, first aid arrangements, first aid box location, accident book including RIDDOR, alcohol and drug abuse, stress management, hygiene and housekeeping, and safe manual handling/lifting methods. Boxes should be ticked when each topic has been completed and employees must sign the declaration following this training. 2. RESPONSIBILITY FOR ARRANGING JOB SPECIFIC TRAINING AS IDENTIFIED IN OUR RISK ASSESSMENTS AND FOR ARRANGING REFRESHER TRAINING AS NECESSARY Colin Walker and Chris Grain Garden Centre Manager. 3. TRAINING RECORDS ARE KEPT IN THE MAIN OFFICE HEALTH AND SAFETY FILE BY Colin Walker and Chris Grain Garden Centre Manager. TRAINING RECORDS SHOULD BE KEPT FOR EACH EMPLOYEE USING THE FORM IN SECTION E; CERTIFICATES SHOULD BE FILED IMMEDIATELY BEHIND THE EMPLOYEES TRAINING RECORD. COPIES OF ALL TRAINING RECORDS MUST BE FORWARDED TO HEAD OFFICE. 4. TRAINING RECORDS ARE KEPT AT HEAD OFFICE BY Kay Hargraves Head Office Staff. Head Office training records will be maintained for all staff (full and part time) and include; COMPUTER DATABASE: Records of all training completed by individual staff. PAPER RECORDS: An up to date duplicate of the branch training records set out in paragraph (3.) above. 5. TRAINING WILL BE IDENTIFIED, ARRANGED, REVIEWED AND MONITORED BY Colin Walker and Chris Grain Garden Centre Manager. He/She should be contacted by any employee who identifies a training need. Training will be repeated periodically where appropriate. Additional training will be required when staff are exposed to new or increased risks because of Their being transferred or given a change of responsibilities. The introduction of new equipment or a change in equipment. The introduction of new technology. The introduction of a new system of work or a change in the system of work. 6. AUTHORISATION TO USE EQUIPMENT Employees who have been trained to use equipment and who have a valid certificate/licence which has been entered onto our Head Office Computer Training Records Database set out in (4.) above are authorised to operate the equipment to which the certificate/licence relates.

14. ACCIDENTS, FIRST AID AND WORK-RELATED ILL HEALTH

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

1. HEALTH SURVEILLANCE WILL BE ARRANGED WHENEVER NECESSARY BY Colin Walker and Chris Grain Garden Centre Manager. This should be carried out for certain work (e.g. work with flour, asbestos, noise, and some chemicals). 2. HEALTH SURVEILLANCE RECORDS WILL BE KEPT in the Health and Safety file. 3. THE FIRST AID BOX IS KEPT IN MANAGERS OFFICE. 4. THE FIRST AID BOX MUST BE GREEN WITH A WHITE CROSS, IT MUST BE DAMP AND DUST RESISTANT AND IT MUST INCLUDE THE FOLLOWING ITEMS

A general guidance on first aid. 20 individually wrapped sterile adhesive dressings (assorted sizes) appropriate for the work environment (blue dressings should be available for food handling staff). 2 sterile eye pads with attachments. Sterile eye wash. 4 individually wrapped triangular bandages. 6 safety pins. 6 medium sized individually wrapped sterile unmedicated wound dressings. 2 large sized individually wrapped sterile unmedicated wound dressings. 1 pair of disposable gloves. THE FIRST AID BOX SHOULD NOT CONTAIN ANY MEDICATION.

5. THE APPOINTED PERSON(S) TO TAKE CHARGE OF FIRST AID REQUIREMENTS AND STOCKING THE FIRST AID BOX IN ACCORDANCE WITH THE LIST ABOVE (INCLUDING CHECKING THAT ALL ITEMS ARE IN DATE, THAT WRAPPERS OR CONTAINERS ARE CLEAN AND THAT THE RELEVANT HYGIENE SEALS ARE INTACT) IS/ARE Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson (Appointed First Aider(s) [who must have attended a 4 day First Aid at Work Health and Safety course]. 6. CUTS, SORES AND WOUNDS no matter how trivial should be washed and protected with suitable non-medicated dressings. Both staff and customers should be encouraged to go to their local doctor as a precaution following any injury. REMEMBER – YOU MUST REPORT TO RIDDOR IF A MEMBER OF THE PUBLIC IS TAKEN TO HOSPITAL FOLLOWING AN ACCIDENT. 7. AED - DEFIBRILLATOR An Automated External Defibrillator is available at each of our garden centres. Trained operators: Colin Walker, Gavin Dickinson, Tanya Smith, Christopher Smith, Chris Grain (from 18.06.2018) and Sarah Jackson (from 18.06.2018). 8. AN AMBULANCE should immediately be called if the injury is sufficiently serious. 9. ALL ACCIDENTS AND CASES OF WORK-RELATED ILL HEALTH ARE TO BE RECORDED IN THE ACCIDENT BOOK, WHICH IS KEPT IN MANAGERS OFFICE. ACCIDENT BOOKS MUST BE KEPT FOR 30 YEARS FROM THE DATE OF THE LAST ENTRY. RESPONSIBILITY FOR KEEPING THE ACCIDENT BOOK UP TO DATE Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson (Appointed First Aider(s)) 10. RESPONSIBILITY FOR REPORTING ACCIDENTS, DISEASES AND DANGEROUS OCCURRENCES TO THE ENFORCING AUTHORITY IN ACCORDANCE WITH RIDDOR Colin Walker and Chris Grain Garden Centre Manager. CONTACT DETAILS – WHERE TO SUBMIT YOUR REPORT All reports must be submitted WITHIN 15 DAYS online at www.hse.gov.uk/riddor/online.htm Telephone reports should only be made for major or fatal injury categories. RIDDOR INCIDENT CONTACT CENTRE. TEL: 0845 3009923

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

FAX: 0845 3009924 WHEN DO YOU NEED TO MAKE A REPORT?

A. DEATH OR MAJOR INJURY If there is an accident connected with work and: An employee or a self employed person working on our premises is killed or suffers a major injury (including the result of physical violence); or A member of the public is killed or taken to hospital (by whatever means - e.g. private car, ambulance, taxi)... YOU MUST NOTIFY THE RIDDOR INCIDENT CENTRE WITHOUT DELAY (I.E. BY TELEPHONE) AND YOU MUST FOLLOW THIS UP WITH A REPORT ON THE RIDDOR WEBSITE WITHIN 15 DAYS. DEFINITION OF SPECIFIED INJURIES Fracture other than to fingers, thumbs and toes as diagnosed by a medical practitioner. Amputation of an arm, hand, finger, thumb, leg, foot or toe. Any injury diagnosed by a registered medical practitioner as being likely to cause permanent blinding or reduction in sight in one or both eyes. Any crush injury to the head or torso causing damage to the brain or internal organs in the chest or abdomen. Any burn injury (including scalding) which covers more than 10% of the whole body’s total surface area or causes sufficient damage to the eyes, respiratory system or other vital organs. Any degree of scalping requiring hospital treatment. Loss of consciousness caused by head injury or asphyxia. Any other injury arising from working in an enclosed space which leads to hypothermia or heat-induced illness or requires resuscitation or admittance to hospital.

B. OVER 7 DAY INJURY (PRIOR TO APRIL 2012 THIS WAS OVER 3 DAYS) If there is an accident connected with work (including an act of physical violence) and an employee, or a self employed person working on our premises, suffers an over seven day injury... YOU MUST SUBMIT A REPORT ON THE RIDDOR WEBSITE WITHIN 15 DAYS. An over seven day injury is one which is not major but results in the injured person being away from work or unable to do the full range of their normal duties for more than seven days (including any days they wouldn’t normally be expected to work such as weekends, rest days or holidays) not counting the day of the injury itself. C. DISEASE If a Doctor notifies us that an employee suffers from a reportable work-related disease... YOU MUST SUBMIT A DISEASE REPORT ON THE RIDDOR WEBSITE WITHIN 15 DAYS. REPORTABLE WORK RELATED ILLNESS Carpal Tunnel Syndrome where the person's work involves regular use of percussive or vibrating tools. Cramp in the hand or forearm where the person's work involves prolonged periods of repetitive movement of

the fingers, hand or arm. Occupational dermatitis where the person's work involves significant or regular exposure to a known skin

sensitizer or irritant. Hand Arm Vibration Syndrome where the person's work involves regular use of percussive or vibrating tools,

or the holding of materials which are subject to percussive processes, or processes causing vibration. Occupational asthma, where the person's work involves significant or regular exposure to a known respiratory

sensitizer. Tendonitis or tenosynovitis in the hand or forearm, where the person's work is physically demanding and

involves frequent, repetitive movements. Any cancer attributed to an occupational exposure to a known human carcinogen or mutagen (including

ionising radiation). Any disease attributed to an occupational exposure to a biological agent.

A full list of reportable diseases is available from the RIDDOR Incident Centre. D. DANGEROUS OCCURRENCES If something happens which does not result in a reportable injury, but which clearly could have done, it may be a dangerous occurrence... YOU MUST SUBMIT A REPORT ON THE RIDDOR WEBSITE WITHIN 15 DAYS. REPORTABLE DANGEROUS OCCURRENCES General (incidents occurring at any workplace)

These dangerous occurrences apply to all workplaces and include incidents involving, lifting equipment, pressure systems, overhead electric lines, electrical incidents causing explosion or fire, explosions, biological agents, radiation generators and radiography, breathing apparatus, diving operations, collapse of scaffolding, train collisions, wells and pipelines or pipeline works.

Lifting equipment

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

The collapse, overturning or failure of any load-bearing part of any lifting equipment, other than an accessory for lifting.

Incidents occurring at specific types of workplace Industries with specific requirements are: offshore workplaces, mines, quarries and relevant transport systems.

15. MONITORING 1. RESPONSIBILITY FOR CHECKING OUR WORKING CONDITIONS, AND ENSURING THAT SAFE WORKING PRACTICES ARE BEING FOLLOWED INCLUDING SPOT CHECKS - DETAILS OF WHICH MUST BE WRITTEN DOWN ON THE MONITORING FORM IN SECTION G WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager. 2. HEALTH AND SAFETY GENERALLY WILL BE AUDITED ANNUALLY BY Sentient, 49-51 Pegholme, Wharfedale Business Centre, Ilkley Road, OTLEY, LS21 3JP. Tel 03456 446006, INCLUDING CHECKS ON WORKING CONDITIONS AND ENSURING THAT SAFE WORKING PRACTICES ARE BEING FOLLOWED. 3. RESPONSIBILITY FOR HEALTH AND SAFETY AGENDA AT BRANCH STAFF MEETINGS AND FOR RECORDING MINUTES WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager. 4. RESPONSIBILITY FOR HEALTH AND SAFETY AGENDA AT SENIOR MANAGEMENT MEETINGS Christopher S.H. Smith Partner. RESPONSIBILITY FOR RECORDING MINUTES OF SENIOR MANAGEMENT MEETINGS WHICH MUST BE FILED IN THE HEAD OFFICE HEALTH AND SAFETY FILE Sandra Jones Head Office. 5. RESPONSIBILITY FOR INVESTIGATING ACCIDENTS AND WORK RELATED CAUSES OR SICKNESS ABSENCES USING THE ACCIDENT INVESTIGATION FORM IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE AND FOR REPORTING TO Christopher S.H. Smith Partner. Colin Walker and Chris Grain Garden Centre Manager. ACCIDENT INVESTIGATION When a serious accident has occurred, those undertaking accident investigations should take the following steps. Respond as soon as possible. If possible, "freeze" the situation. If this is not possible take photographs, measurements, videos, etc. anything that will help to remember the scene accurately. Interview the witnesses as soon as possible after the event. In the interview investigators should: a) be gentle and show concern. b) avoid allocating blame. c) explain clearly to the witness the nature of the interview. d) establish the facts surrounding the accident; for example, find out what normally happens, why, what procedures are in place, who is responsible for them, etc. e) establish the sequence of events on the day of the accident. f) not lead the witness or make assumptions. g) start the questioning with a general easy open question (e.g. "Please could you tell me what happened on the day of the accident?"). h) follow up by asking a more detailed question relating to a specific part of the answer (e.g. "Could you tell me a little more about the way the machinery in question functions?"). i) probe the answer to check factual details (e.g. "So was the noise that you describe normal?"). j) then ask more about specific detail (e.g. "Was the guard fitted to the machine?"). k) summarise and seek agreement. e.g. "So it was normal for two people to operate the machine, but on that day you were on your own, the machine started making a funny noise and one of the guards was missing - is that right?". l) start the sequence again but relating to a different topic. Learn fully about the systems of work that are normally employed. Never ignore facts that contradict each other, but find out more. Always start an investigation with an open mind. Remember that accidents often happen very quickly and that the witnesses may:

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 12.

a) not see all of what happened. b) assume that certain things happened. c) try to avoid being blamed for the accident. d) lie. e) be in shock and may not remember all of the accident details. f ) try to protect others who may be involved. 6. RESPONSIBILITY FOR ACTING ON INVESTIGATION FINDINGS TO PREVENT A RECURRENCE. Colin Walker and Chris Grain Garden Centre Manager.

16. ENVIRONMENTAL HEALTH/FIRE OFFICER VISITS 1. RESPONSIBILITY FOR COMPLETING AN HSE/EHO/FIRE OFFICER VISIT REPORT FORM IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer or one of the Supervisors named above.

17. EMERGENCY PROCEDURES - FIRE AND EVACUATION 1. RESPONSIBILITY FOR ENSURING THE FIRE RISK ASSESSMENT IS UNDERTAKEN Christopher S.H. Smith Partner in consultation with Colin Walker and Chris Grain Garden Centre Manager and/or Gavin Dickinson Fire Officer as appropriate. 2. FIRE SAFETY ADVICE AND ASSISTANCE IS AVAILABLE FROM AINSTY FIRE TRAINING SERVICES, 41 LAMPLUGH CRESCENT, BISHOPTHORPE, YORK. YO23 2SR. Telephone Number: (01904) 709024 3. RESPONSIBILITY FOR ARRANGING FIRE TRAINING Colin Walker and Chris Grain Garden Centre Manager. 4. ESCAPE ROUTES ARE CHECKED BY Gavin Dickinson Fire Officer [who must have attended a Fire Health and Safety course]. 5. FIRE EXTINGUISHERS ARE MAINTAINED ANNUALLY BY Target Fire Protection LTD., Unit 3B, Buckley Road Industrial Estate, ROCHDALE. Tel 0845 313 0322 6. FIRE ALARMS ARE MAINTAINED EVERY SIX MONTHS BY P.H.D. Electrical Services, 111 Springbank Close, Farsley, Pudsey, LEEDS, LS28 5TP. Tel 0113 256 7262 7. FIRE ALARMS ARE TESTED WEEKLY AND RECORDED IN THE FIRE LOGBOOK IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE BY Gavin Dickinson Fire Officer. 8. EMERGENCY EVACUATION WILL BE TESTED EVERY 6 MONTHS AND RECORDED IN THE FIRE LOG BOOK IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE BY Gavin Dickinson Fire Officer. 9. EMERGENCY LIGHTING WILL BE TESTED EVERY 6 MONTHS AND RECORDED IN THE FIRE LOG BOOK IN SECTION E WHICH MUST BE FILED IN THE HEALTH AND SAFETY FILE BY Gavin Dickinson Fire Officer.

EMERGENCY EVACUATION PROCEDURE

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 13.

STAFF NOMINATED AS FIRE WARDENS TO IMPLEMENT EMERGENCY EVACUATION Gavin Dickinson Fire Officer and the Supervisors named in section B. ACTION TO BE TAKEN ON DISCOVERING A FIRE: 1. Activate the nearest fire alarm point [or inform all staff verbally at East Busk Lane Nurseries]. 2. Inform duty Manager/senior member of Staff about the fire [using your radio if available]. 3. Duty Manager/senior member of Staff to Call Fire Brigade.

CALLING FIRE BRIGADE THE FIRE BRIGADE MUST BE CALLED FOR EVERY FIRE, HOWEVER SMALL IT MAY BE. a) Dial 9 for outside line if necessary, then 999. b) Ask for FIRE BRIGADE. c) Tell the Fire Brigade the name and address of the premises, exactly what has happened, where in the building the outbreak has occurred, whether anyone is injured or trapped, what action is being taken, details of the main access points. Finally, confirm the exact name and address of the premises again. d) Inform the member of staff who discovered the fire once you have successfully contacted the Fire Brigade. Use your radio if available or public address system.

4. Tackle the fire using an appropriate fire extinguisher IF IT IS SAFE TO DO SO - NEVER RISK INJURY TO FIGHT FIRES. REMEMBER - SMOKE CAN KILL. 5. Duty Manager/senior member of Staff must use the public address system to evacuate staff and customers CALMLY using the announcement below.

“This is an important announcement. Please calmly evacuate the building using the nearest emergency exit. Please calmly evacuate the building using the nearest emergency exit. Once outside, assemble in the front car park. Assemble in the front car park.”

ACTION TO BE TAKEN ON HEARING FIRE ALARM [OR ON BEING INFORMED ABOUT A FIRE AT EAST BUSK LANE NURSERIES]: 1. Ensure that all till draws, fire proof cabinets and safes are locked and the keys removed. 2. Help customers, outside contractors and other members of Staff to find their way out of the building by the most direct route. ALWAYS WALK CALMLY - NEVER RUN. 3. Listen for any important announcement on the public address system or on your radio. 4. Close all doors and windows as you leave. 5. Fire Wardens (Gavin Dickinson Fire Officer and the Supervisors named in section B) should make a sweep of the building as they leave to make certain that it is empty. 6. Assemble at the assembly point in the front car park for a roll call - if you know of anyone who is missing tell Gavin Dickinson Fire Officer, Colin Walker and Chris Grain Garden Centre Manager or the duty Manager. 7. NEVER RETURN TO A BURNING BUILDING UNTIL A FIRE OFFICER HAS INDICATED IT SAFE TO DO SO. KNOWLEDGE OF ESCAPE ROUTES/FIRE EQUIPMENT/GAS AND ELECTRICAL SHUT OFF VALVES/SWITCHES: Make yourself familiar NOW with all escape routes and emergency exits; the position of all fire extinguishers and their suitability for different types of fire; the main gas shut off valve; and the main electricity isolator switch. THE ABOVE EMERGENCY EVACUATION PROCEDURE SHOULD BE USED FOR ALL EVACUATIONS - WHATEVER THE REASON FOR THE EVACUATION.

EMERGENCY PROCEDURES - PESTICIDE CONTAMINATION 1. CALL A DOCTOR IF A DOCTOR CANNOT COME IMMEDIATELY, GET THE PATIENT AS QUICKLY AS POSSIBLE TO A HOSPITAL CASUALTY UNIT. DO NOT CONTAMINATE YOURSELF OR OTHERS. REMEMBER to give both the Doctor and the hospital any available data sheet or label about the substance, or the name of the active ingredient copied carefully from the product label. 2. PREVENT THE SITUATION FROM GETTING ANY WORSE Stop the patient working and take him away from the infected area. Keep the patient at rest. Remove any clothing which may have become wet or in contact with chemical; don't become contaminated yourself.

Stephen H. Smith’s Garden & Leisure Health and Safety Policy Statement

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 14.

Dispose of the clothes in a sealed plastic bag. Wash contaminated skin and hair thoroughly with soap and water. Lay the patient on clean blankets, rugs or coats and cover them. 3. IF BREATHING CEASES OR WEAKENS Make sure the breathing passages are clear. Remove any dentures or other obstruction from the mouth. Start artificial respiration, avoiding mouth to mouth methods. 4. IF EYES HAVE BEEN CONTAMINATED Make the patient blink his eyelids under water OR Flush the eye with plenty of clean water, holding the eye open if necessary. Keep up eye-flushing for at least 15 minutes. Cover with a soft pad of sterilised cotton wool, kept in position by a shade or bandage. 5. TRANSPORTING THE PATIENT TO HOSPITAL To avoid inhalation of vomit or chemical, place the patient on his side in the recovery position. If breathing shows signs of failing, apply artificial respiration by whatever means are to hand.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

SECTION C - RISK ASSESSMENTS To cover HEALTH AND SAFETY RISK ASSESSMENT, FIRE RISK ASSESSMENT and COSHH RISK ASSESSMENT. HEALTH AND SAFETY RISK ASSESSMENT Our workplace has been examined and those activities that represent a significant risk to the health and safety of our staff, our customers or other people on our premises have been identified. Risk assessments have initially been undertaken by Christopher Smith, the Garden Centre Managers and the Health and Safety Officers taking into account: 1. Risks identified in consultation with our staff at each of our premises. 2. General garden centre risk assessments and advice provided by the Horticultural Trades Association. These assessments will be reviewed every 12 months or when the work activity changes, whichever is sooner. The findings of the risk assessments are included in the Health and Safety Policy document, a copy of which is held by each Garden Centre Manager and in each staff room. The named Supervisors will be responsible for ensuring the necessary measures are taken to remove or control risks and that any necessary assistance and training is provided. Any additional risks or changes which give rise to new risks will require the completion of a new assessment. Details of these should be hand written on the forms in section E and copies forwarded to Christopher Smith at head office to ensure they are incorporated into the formal policy as quickly as possible.

CONTENTS GENERAL RISKS………………………………………………... A PREFIX TO ASSESSMENT NUMBER

WORKPLACE HAZARDS: STAFF AND VISITORS……………………………………………. A1 WORKPLACE HAZARDS: WORK EXPERIENCE STUDENTS FROM SCHOOLS…………… A5 WORKPLACE HAZARDS: STAFF WHO ARE NEW OR EXPECTANT MOTHERS…………. A10 WORKPLACE HAZARDS: YOUNG WORKERS………………………………………………... A15 ASBESTOS: STAFF AND VISITORS…………………………………………………………….. A18 HOUSEKEEPING: STAFF AND VISITORS……………………………………………………… A20 TEMPORARY DISPLAY WALLS/STANDS/CONSTRUCTION: STAFF AND VISITORS…… A22 DISPLAY AND MERCHANDISING: STAFF AND VISITORS…………………………………. A25 MEDICATION/ILLNESS OR OTHER REASON FOR INABILITY TO WORK SAFELY : STAFF………………………………………………………………………….. A30 ALLERGY CAUSING MATERIAL: STAFF WITH ALLERGIES……………………………….. A35 HIV, HEPATITIS OR OTHER BLOOD TRANSMITTED DISEASE: STAFF…………………... A40 TETANUS: STAFF………………………………………………………………………………… A45 LEGIONELLA LONGBEACHAE – IN COMPOST: STAFF……………………………………....A46 HEART ATTACKS: STAFF AND VISITORS……………………………………………………. A50 STRESS: STAFF…………………………………………………………………………………… A55 SLIPS, TRIPS AND FALLS: STAFF.....…………………………………………………………… A60 ALCOHOL OR DRUGS: STAFF AND VISITORS……………………………………………….. A65 MANUAL HANDLING: STAFF AND VISITORS………………………………………………... A70 UNLOADING DUTCH PLANT TROLLEYS FROM VANS USING RAMPS: STAFF…………. A72 UNLOADING FROM LORRIES WITH TAIL LIFTS: STAFF…………………………………… A73 UNLOADING CONTAINERS: STAFF……………………………………………………………A74 NOISE: STAFF AND VISITORS…………...……………………………………………………... A75 VIOLENCE: STAFF………………………………………………………………………………... A80 OUT OF BUSINESS HOURS ALARM RESPONSE: STAFF……………………………………. A81 DOG BITES – GUARD DOGS: STAFF AND VISITORS……………………...………………… A85 GERERAL HAZARDS: CHILDREN……………………………………………………………… A90

INDOOR RISKS………………………………………………….. B PREFIX TO ASSESSMENT NUMBER FALLING FROM HEIGHT: STAFF………………………………………………………………. B1 FOOD POISONING CATERING INTERNAL PREPARATION: STAFF AND VISITORS…….. B5

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

FOOD POISONING CATERING EXTERNAL SUPPLIERS: STAFF AND VISITORS………… B7 FOOD POISONING RETAIL FOOD SUPPLIERS: STAFF AND VISITORS…………………… B8 FIRE, BURNS, FUMES, EYE INJURIES: RESTAURANT STAFF……………………………… B10 ANIMALS FOR SALE – BITES AND SCRATCHES: PET SHOP STAFF AND VISITORS........ B15 ANIMAL WASTE AND ANIMAL BEDDING MATERIAL: PET SHOP STAFF……………….. B20 DISPLAY SCREEN EQUIPMENT: OFFICE STAFF……………………………………………... B25 RAID/ATTEMPTED THEFT OF CASH/VOILENCE: TILL OR OFFICE STAFF………………. B30 TOBACCO SMOKE: STAFF AND VISITORS…………………………………………………… B35 CLEANING OPERATIONS: STAFF……………………………………………………………… B40

OUTDOOR RISKS……………………………………………….. C PREFIX TO ASSESSMENT NUMBER

WATER IN WATER STORAGE TANKS: STAFF AND VISITORS…………………………….. C1 WATER IN WATER STORAGE TANKS, SPRAY IRRIGATION – LEGIONNAIRES DISEASE: STAFF AND VISITORS………………………………………………………………...C2 PONDS/LAGOONS – OPEN WATER: STAFF AND VISITORS…………………...…………… C5 CANES IN OUTDOOR PLANT POTS: STAFF AND VISITORS………………………………... C10 WORKING ON GLASSHOUSE ROOFS – REPAIRS AND SHADING PAINT: STAFF AND VISITORS………………………………………………………………….………………………... C15 CHILDRENS PLAYGROUND: CHILDREN VISITING OUR PREMISES……………………… C20 EXPOSURE TO SUN: OUTDOOR STAFF ……………………………………………………….. C25

CAR PARK RISKS………………………………………………. D PREFIX TO ASSESSMENT NUMBER

INJURY CAUSED BY VEHICLES: STAFF………………………………………………………. D1 INJURY CAUSED BY FORKLIFT OR VEHICLES UNLOADING: STAFF AND VISITORS.… D5 INJURY CAUSED BY DELIVERY VEHICLES.: STAFF AND VISITORS……………………..D10

ELECTRICITY/ELECTRICAL EQUIPMENT……………….. E PREFIX TO ASSESSMENT NUMBER

ELECTRICITY – ELECTRICAL INSTALLATION: STAFF AND VISITORS….………………. E1 ELECTRICITY – PORTABLE ELECTRICAL EQUIPMENT: STAFF AND VISITORS…...…... E5 ELECTRICITY – ELECTRIC FLY KILLERS: RESTAURANT STAFF…………………………. E10 COOKING/CATERING APPLIANCES WATER HEATERS – HEAT: RESTAURANT STAFF.. E15 ELECTRICITY – COOKING/CATERING APPLIANCES AND PORTABLE ELECTRICAL EQUIPMENT USED IN OUR RESTAURANTS. TO INCLUDE MIXING MACHINES, TOASTING MACHINES, MICROWAVE OVENS, SLICING MACHINES ETC: STAFF AND VISITORS...……………………………………………………...……………………E20

EQUIPMENT AND MACHINERY…………………………….. F PREFIX TO ASSESSMENT NUMBER

WORKING AT HEIGHT ON LADDERS/STEPLADDERS: STAFF……………………………. F1 WORKING WITH NON MECHANICAL EQUIPMENT – GENERAL: STAFF………………… F5 DANGEROUS PARTS ON MACHINERY NOT SPECIFICALLY INCLUDED IN THIS RISK ASSESSMENT: STAFF……………………………………………………………………………. F10 COMPRESSED AIR – ANY MACHINERY OPERATED BY COMPRESSED AIR: STAFF…… F15 STEAM AND HOT WATER UNDER PRESSURE – CAPPUCCINO/STILL MACHINES: RESTAURANT STAFF AND VISITORS………………………………………………………….. F17 POWER SWEEPING MACHINES: STAFF AND VISITORS……………………………………. F20 PRESSURE WASHERS: STAFF AND VISITORS……………………………………………….. F22 ELECTRICALLY OPERATED POWER TOOLS INCLUDING BUT NOT LIMITED TO DRILLS AND SAWS: STAFF AND VISITORS………………………………………………………….…F23 COMPANY VEHICLES: DRIVERS, PASSENGERS AND THE PUBLIC........................………. F25 EMPLOYEES OWN VEHICLES USED DURING WORKING HOURS OR IN THE COURSE OF WORK: DRIVERS, PASSENGERS AND THE PUBLIC .………………………………………... F28 FORK LIFT TRUCKS: STAFF AND VISITORS…………………………………………………. F30 FORKLIFT MOUNTED WORK PLATFORMS – WORKING AT HEIGHT, OPERATING A FORKLIFT: OPERATORS, STAFF AND VISITORS…………….……………………………. F32

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

PALLET TRUCKS: STAFF AND VISITORS…………………………………………………….. F35 POWER ASSISTED PALLET TRUCKS: STAFF AND VISITORS…………………………....…F36 ACCESS PLATFORM – WORKING AT HEIGHT, HEAVY EQUIPMENT: OPERATORS, STAFF AND VISITORS……………………………………………………………………………. F40 HAZARDS ARISING WHILST MOVING EQUIPMENT OR MACHINERY BETWEEN OUR PREMISES: STAFF LOADING/UNLOADING AND TRANSPORTING EQUIPMENT OR MACHINERY……………………………………………………………………………………….. F45

GAS OR OIL FIRED EQUIPMENT……………………………. G PREFIX TO ASSESSMENT NUMBER

CENTRAL HEATING BOILERS AND WATER HEATERS – HEAT, FUEL, CARBON MONOXIDE: STAFF AND VISITORS…………….……………………….…………. G1 COOKING/CATERING APPLIANCES WATER HEATERS – HEAT, FUEL, CARBON MONOXIDE: RESTAURANT STAFF………………………………………………… G5

DANGEROUS SUBSTANCES…………………………………... H PREFIX TO ASSESSMENT NUMBER

SUBSTANCES HAZARDOUS TO HEALTH COVERED BY COSHH REGULATIONS 2002: STAFF AND VISITORS…………………………………………………. H1 FLUIDS UNDER PRESSURE – LIQUID PETROLEUM GAS (L.P.G.): STAFF AND VISITORS…………………………………………………………………………………..… H5 FLAMMABLE LIQUIDS – PARAFFIN/BARBECUE LIGHTER FLUID………………………...H7 FLUIDS UNDER PRESSURE – CARBON DIOXIDE DRINKS DISPENSE GAS IN RESTAURANTS: STAFF AND VISITORS……………..………………………………………………………..……..H10

NEW RISKS IDENTIFIED SINCE THIS POLICY WAS PRINTED

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

GENERAL RISKS RISK ASSESSMENT: A1 HAZARD: WORKPLACE HAZARDS PERSONS AT RISK: STAFF AND VISITORS RISK: INJURY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: A positive health and safety culture should exist within the company, with the avoidance, prevention and reduction of risks accepted as part of our approach and attitude to all of our activities. OPERATORS: All Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed about the importance of health and safety during induction training. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed about the importance of health and safety during induction training. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the Written Scheme of Examination. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

RISK ASSESSMENT: A5 HAZARD: WORKPLACE HAZARDS. PERSONS AT RISK: WORK EXPERIENCE STUDENTS FROM SCHOOLS. RISK: INJURY ARISING DURING THE COURSE OF WORKING DAY DUE TO LACK OF EXPERIENCE OR TRAINING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: N/A. SAFE SYSTEMS OF WORK: Work experience students from local schools (who would typically work on our premises once and for 4 or 5 days in total) will be inexperienced and may pose a risk to the health and safety of themselves, our staff or other people who may be affected by our activities. For this reason, our company policy is not to accept any individual under any school work placement scheme. OPERATORS: All Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: N/A. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: N/A. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

RISK ASSESSMENT: A10 HAZARD: WORKPLACE HAZARDS. PERSONS AT RISK: STAFF WHO ARE NEW OR EXPECTANT MOTHERS. RISK: INJURY TO MOTHER AND/OR BABY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Usually. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: NOTIFICATION: New or expectant mothers must notify Colin Walker and Chris Grain Garden Centre Manager in writing that she is pregnant, has given birth within the previous 6 months or is breast feeding. WORK PRACTICE: New or expectant mothers should take special care whilst at work. Whenever any risks are identified, alternative work should be provided. If such risks cannot be avoided, then the member of staff should be suspended from work for so long as is necessary in order to avoid such risks. New or expectant mothers should immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they are unable to carry out a job without risk. LIFTING: Heavy or bulky items should not be lifted. SPRAYING PESTICIDES: New or expectant mothers should not spray pesticides. EXPOSURE TO HARMFUL AGENTS/SUBSTANCES: New or expectant mothers must not be exposed to agents that are toxic, carcinogenic, cause heritable genetic damage or harm to the unborn child or which in any other way chronically affect human health, including exposure to radiation. LADDERS: New or expectant mothers should not use ladders. ALLERGIES: New or expectant mothers should not work with anything that has previously caused an allergic reaction. PALLET TRUCKS: New or expectant mothers should not operate pallet trucks. DISEASE: New or expectant mothers should not act as first aider. OPERATORS: Female staff of child bearing age. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that new or expectant mothers need special health and safety measures and must notify Colin Walker and Chris Grain Garden Centre Manager in writing that she is pregnant, has given birth within the previous 6 months or is breast feeding. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that new or expectant mothers need special health and safety measures and must notify Colin Walker and Chris Grain Garden Centre Manager in writing that she is pregnant, has given birth within the previous 6 months or is breast feeding. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

RISK ASSESSMENT: A15 HAZARD: WORKPLACE HAZARDS. PERSONS AT RISK: YOUNG WORKERS. RISK: INJURY TO YOUNG WORKER. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: All employees must be above school leaving age. EXPERIENCE: Young employees will not have the experience or knowledge of their older colleagues and therefore need to be protected at work from any risks to their health and safety. Whenever any risks are identified, alternative work should be provided. If such risks cannot be avoided, then the member of staff should be suspended from work for so long as is necessary in order to avoid such risks. Young workers should immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they are unable to carry out a job without risk. CAPACITY: Young workers must not be asked to carry out duties that are beyond their physical or psychological capacity. EXPOSURE TO HARMFUL AGENTS/SUBSTANCES: Young workers must not be exposed to agents that are toxic, carcinogenic or which in any other way chronically affect human health, including exposure to radiation. RISKY ACTIVITIES: Young workers are not authorised to carry out any activity involving the risk of accident that cannot easily be recognised or avoided by young workers. Such risky activities can be carried out as part of on the job training provided the young person is supervised by en experienced and competent member of staff. EXPOSURE TO HEALTH RISKS: Young workers must not work where there may be risks to health caused by extreme cold or heat, noise or vibration. LIFTING: Heavy or bulky items should not be lifted. SPRAYING PESTICIDES: Should not be applied by young workers. LADDERS: Young workers may use stepladders but should not use ladders. ALLERGIES: Young workers should not work with anything that has previously caused an allergic reaction. MACHINERY: Young workers should not operate any machinery unless they have been fully trained in its use. ELECTRICAL EQUIPMENT: Young workers are only authorised to operate tills, PDQ’s, vacuum cleaners, kettles and extension leads. Young workers are not authorised to use any other electrical equipment whatsoever. OPERATORS: Young workers not yet 18 years old. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

RISK ASSESSMENT: A18 HAZARD: ASBESTOS PERSONS AT RISK: STAFF AND VISITORS RISK: ASBESTOS RELATED DISEASES. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: THE CONTROL OF ASBESTOS AT WORK REGULATIONS 2002. SAFE SYSTEMS OF WORK:

OUR OWN STAFF SHOULD NOT HANDLE, REPAIR OR WORK WITH (I.E. DRILL, SAW OR CUT) ASBESTOS UNDER ANY CIRCUMSTANCES.

Asbestos is a risk to health if asbestos fibres are released into the air and breathed in. Asbestos related diseases are mainly cancers of the lungs and chest lining. The delay between exposure to asbestos and the onset of disease can be between 15 and 60 years.

There are three main types of asbestos still found in premises – Blue Asbestos, Brown Asbestos and White Asbestos. All types may represent a hazard, but Blue and Brown are more hazardous than white.

Anyone who disturbs asbestos that has deteriorated or been damaged and is releasing fibres can be at risk.

Disposal of asbestos is subject to the Special Waste Regulations 1996 and should only be carried out by a qualified contractor.

RECORD WHERE THE ASBESTOS OR PRESUMED ASBESTOS (ACM) AND ITS CONDITION WHERE IS ASBESTOS FOUND IN BUILDINGS? ACMs may be present if a building was

constructed or refurbished before blue and brown asbestos were banned in 1985. In addition, some ACMs were used in asbestos cement up until 1999. You are most likely to come across ACMs in the following materials. The list is roughly in order of ease of fibre release (with highest potential fibre release first). Sprayed asbestos used as fire breaks in ceiling voids, in ducts, panels, partitions, soffit boards, ceiling

panels and around structural steelwork. Moulded or preformed lagging – generally used in thermal insulation of pipes and boilers. Insulating boards used for fire protection, thermal insulation, partitioning and ducts. Some ceiling tiles. Millboard, paper and paper products used for insulation of electrical equipment. Asbestos paper has

also been used as a fireproof facing on wood fibreboard. Asbestos cement products, which can be fully or semi-compressed into flat or corrugated sheets –

largely used as roof and wall cladding. Other asbestos cement products include gutters, rainwater pipes and water tanks.

Certain texture coatings. Bitumen roofing material. Vinyl or thermoplastic floor tiles.

Colin Walker and Chris Grain, Garden Centre Manager is responsible for inspecting the premises (both inside and out) and for drawing up and maintaining records of the location of any presumed or actual Asbestos Containing Materials (ACM) identified using the form in Section E. The inspection process should involve consultation with Chris Grain Health and Safety Officer, Colin Walker Outdoor Supervisor, Chris Grain Indoor Supervisor, N/A Pet Shop Supervisor, Diane Stone and David Irving Restaurant Supervisor, Chris Grain Office and Staff Room Supervisors and Gavin Dickinson Stores Supervisor.

Colin Walker and Chris Grain, Garden Centre Manager is responsible for arranging any ACM identified to be inspected and tested by a suitably qualified contractor in accordance with HSE guidance MDHS100 Surveying, sampling and assessment of asbestos containing materials, such as Asbestos Control Environmental 2002 Ltd, Unit 5, Hammerton Industrial Estate, Hammerton Street, BRADFORD, West Yorkshire, BD3 9RD. Tel 0870 7466088. The results of the tests, including the type and condition of the ACM, must be recorded on the form in Section E. The contractor should advise what needs to be done and what to include in the management plan.

The condition of ACMs can be considered by addressing the following questions Is the surface of the material damaged, frayed or scratched? Are the surface sealants peeling or breaking off? Is the material becoming detached from its base (this is a particular problem with pipe and

boiler lagging and sprayed coatings)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

Are protective coverings, designed to protect the material, missing or damaged? Is there asbestos dust or debris from damage near the material?

If the ACMs are in poor condition, they will have to be repaired, sealed, enclosed or removed. ASSESS THE POTENTIAL RISK FROM THE ACMs

Colin Walker and Chris Grain, Garden Centre Manager and Chris Grain, Health and Safety Officer are responsible for identifying whether the ACMs are being disturbed or are likely to be disturbed and for assessing the risk of exposure.

PREPARE AND IMPLEMENT A PLAN TO MANAGE THE RISKS FROM ACMs Colin Walker and Chris Grain, Garden Centre Manager and Chris Grain, Health and Safety

Officer are responsible for preparing and implementing a plan (including advice provided by the inspecting/testing contractor) using the form in Section E setting out how the risks are to be managed.

In general, if the ACM is in good condition and is not likely to be damaged, worked on or disturbed, it is usually safer to leave it in place and manage it. Where ACM is left in place should be labelled with appropriate warning signs whenever possible.

If the ACM is in poor condition and is likely to be damaged or disturbed, it should be repaired, sealed, enclosed or removed.

Colin Walker and Chris Grain, Garden Centre Manager and Chris Grain, Health and Safety Officer are responsible for providing information on the location and condition of the materials to anyone who is liable to work or disturb them. ACM left in place should be labelled with appropriate warning signs whenever possible.

Colin Walker and Chris Grain, Garden Centre Manager is responsible for re-inspecting ACMs every 12 months.

Colin Walker and Chris Grain, Garden Centre Manager IS RESPONSIBLE FOR FORWARDING COPIES OF THE COMPLETED ASBESTOS FORMS IN SECTION E TO HEAD OFFICE.

REVIEW OF THE PLAN The management plan should be reviewed whenever there are significant changes that effect it or if any of the ACMs are removed from the premises. OPERATORS: All Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed not to handle or disturb any ACM during induction training. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed not to handle or disturb any ACM during induction training. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

or Chris Grain Health and Safety Officer or the most senior responsible person named in section B or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified contractor. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. OUR OWN STAFF SHOULD NOT MAKE ANY REPAIRS TO ANY ACM UNDER ANY CIRCUMSTANCES. MAINTENANCE AND INSPECTION: The initial inspection must be carried out by a competent and/or suitably qualified contractor. Further inspections should be carried out every 12 months by Colin Walker and Chris Grain Garden Centre Manager. Maintenance must only be carried out by a competent and/or suitably qualified contractor. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any maintenance or inspection is carried out. OUR OWN STAFF SHOULD NOT MAINTAIN OR INSPECT ANY ACM (OTHER THAN TO LOCATE IT IN ACCORDANCE WITH THIS RISK ASSESSMENT) UNDER ANY CIRCUMSTANCES. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

RISK ASSESSMENT: A20 HAZARD: DANGERS ARISING FROM POOR CLEANLINESS, MAINTENANCE, VENTILATION, TEMPERATURE, LIGHTING, WASTE DISPOSAL, PACKING AND STORAGE, OBSTRUCTED AISLES AND GANGWAYS. PERSONS AT RISK: STAFF AND VISITORS. RISK: INJURY ARISING AS A RESULT OF ABOVE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: N/A. SAFE SYSTEMS OF WORK: CLEANLINESS: All areas must be regularly swept and cleaned (see separate regulation for food preparation and Restaurant areas). STAFF FACILITIES: Must be kept clean and the following requirements observed :

All food waste and general rubbish should be removed enclosed in a sealable plastic bag and disposed of in the skip; The floors should be swept and where necessary washed; All surfaces should be wiped down and where necessary disinfected; If a refrigerator is in use, the correct temperature is maintained to store foodstuffs; The refrigerator and cooker, where applicable, should be cleaned and disinfected; and Where reusable crockery and cutlery is available, washing up, using hot water, should be instigated when necessary during the day and compulsorily at the end of the working day

VENTILATION: All offices have opening windows for direct outside ventilation. TEMPERATURE: All offices must be kept to a minimum of 16 degrees Celsius. Retail areas should ideally be kept to 13 degrees Celsius except in areas where it is impractical to maintain this temperature because rooms have to be open to unheated or outside areas. LIGHTING: All areas must be well lighted. Emergency lighting must be provided to locate exits. WASTE DISPOSAL: Waste should be compacted and disposed of in the skip. Pesticides must be disposed of in accordance with the procedures outlined in our COSHH ASSESSMENT. When pricing merchandising or displaying stock, any packing residue should be removed from the shop floor and disposed of in the skip at the earliest possible moment. All employees are responsible for clearing litter within their working areas as frequently as necessary - this may include customer litter e.g. ice cream wrappers, wind blown rubbish or signs and inconspicuous hazards such as broken glass, nails, drink cans etc. PACKING AND STORAGE: Materials should be stacked and stored in such a way that they are not likely to fall and cause injury. All areas must be regularly checked. RETAIL SHELVING: There must be no sharp corners or edges, no unprotected projections e.g. nails, screws or staples. OBSTRUCTED AISLES AND GANGWAYS: Gangways and aisles must be kept free from obstruction and in good repair - all areas must be regularly checked, any potholes must be filled, slippery algae covered paths must be cleaned with a power washer, hosepipes must be kept on reels (warning signs must be displayed when hosepipes are in use). OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with any operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 12.

responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection of built in equipment (such as extractor fans, electrical doors etc.) is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 13.

RISK ASSESSMENT: A22 HAZARD: TEMPORARY DISPLAY WALLS, DISPLAY STANDS MADE AND ERECTED ON SITE AND COVERED WALKWAYS MADE AND ERECTED ON SITE. PERSONS AT RISK: STAFF AND VISITORS. RISK: COLLAPSE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: TEMPORARY DISPLAY WALLS HIGHER THAN 12 FEET SHOULD NOT BE CONSTRUCTED BY OUR STAFF. TEMPORARY DISPLAY WALLS SHOULD NOT BE CONSTRUCTED UNLESS THEY CAN BE SAFELY SECURED. ISOLATE AREA: No public or staff access (other than those staff directly involved with the construction work) should be allowed to areas where construction is taking place. CHECK STABILITY: The stability of every construction must be thoroughly checked prior to allowing access to staff and other visitors to our site. IF THERE IS ANY DOUBT TO THE SAFETY OF THE CONSTRUCTION, IT SHOULD REMAIN ISOLATED UNTIL SUCH TIME AS IT HAS BEEN MADE SAFE. LADDERS: Should be used in accordance with risk assessment F1 “WORKING AT HEIGHT ON LADDERS/STEPLADDERS”. OPERATORS: Only staff who have the necessary experience are authorised to construct temporary display walls on our premises. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 14.

REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 15.

RISK ASSESSMENT: A25 HAZARD: DISPLAY AND MERCHANDISING. PERSONS AT RISK: STAFF AND VISITORS. RISK: FALLING STOCK, SHARP EDGES ON FITTINGS, PROJECTIONS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Staff must give priority to safety when constructing, stocking and finally dismantling promotional structures. No unsafe displays or storage areas. No overstocked shelves. No dark or unlit corners. No sharp corners on shelves. No sharp prongs on display racks. No sharp edged tools within children's reach. No tools likely to fall off wall units. No rake heads on floor or at eye level. No heavy or large items above head height. No unprotected projections i.e. nails, screws and staples. No P.O.S. material in positions which could impede customer flow and cause possible facial injury. No P.O.S. material which is likely to blow over in windy conditions.

OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 16.

the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 17.

RISK ASSESSMENT: A30 HAZARD: MEDICATION/ILLNESS OR OTHER REASON FOR INABILITY TO WORK SAFELY. PERSONS AT RISK: STAFF. RISK: INCOMPLETE INFORMATION BEING PASSED TO EMERGENCY SERVICES FOLLOWING ILLNESS OR ACCIDENT, ACCIDENT CAUSED BY INABILITY TO WORK SAFELY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager if they are suffering from or being treated for any illness, or if they are under medication of any kind. Staff must immediately inform the Colin Walker and Chris Grain Garden Centre Manager if they consider they or a colleague may be incapable of working safely and competently for any reason. Reasons may include mental, physical or medical conditions - or any other condition likely to cause deterioration in performance.

OPERATORS: All Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers may be present on medication. Such stickers are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 18.

RISK ASSESSMENT: A35 HAZARD: ALLERGY CAUSING MATERIAL. PERSONS AT RISK: STAFF WITH ALLERGIES. RISK: EXPOSURE TO ALLERGY CAUSING MATERIAL. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Usually. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: If any Employee develops or has an allergy to a particular product or substance, then Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B must be informed. Whenever possible, exposure of the member of staff to the allergy causing product or substance will be eliminated or reduced, perhaps by offering work in an alternative area within our business. If it is not possible to completely remove exposure, or if no alternative is available, PPE will be provided. OPERATORS: All Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 19.

RISK ASSESSMENT: A40 HAZARD: HIV, HEPATITIS OR OTHER BLOOD TRANSMITTED DISEASE. PERSONS AT RISK: STAFF. RISK: INFECTION WHILST ADMINISTERING FIRST AID. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Employees must always wear protective gloves when attending to a third party injury where blood contact is possible. OPERATORS: Qualified First Aiders only. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 20.

RISK ASSESSMENT: A45 HAZARD: TETANUS. PERSONS AT RISK: STAFF. RISK: INFECTION. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: All staff must keep tetanus inoculations up to date. We will periodically provide free inoculations when there is sufficient demand from a group of staff, or we will pay for individual inoculations. Please ask Colin Walker and Chris Grain Garden Centre Manager named in Section B. OPERATORS: All Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 21.

RISK ASSESSMENT: A46 HAZARD: LEGIONELLA LONGBEACHAE – IN COMPOST. PERSONS AT RISK: STAFF. RISK: INFECTION FROM COMPOST CAUSING RESPIRATORY DISEASE. RISK: LEGIONELLA LONGBEACHAE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Minimised. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Legionella longbeachae, occuring in soil and compost can lead to a respiratory disease. Bacteria growth is favoured in temperatures of 20-45’C. It is uncommon to find growth below 20’C and it does not survive above 60’C. Do not open bags of compost or potting media with your head right over it. Fold over the top of compost bags when not in use. Avoid potting-up in confined spaces. Moisten dry potting media before use. Also dampen down dry compost heaps before turning or use. Consider wearing a dust mask when turning compost heaps and handling potting media or other dusty

materials. Avoiding storing potting media in greenhouses as these will heat up and may encourage Legionella.

OPERATORS: Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: N/A. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: All staff should be aware of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Colin Walker Outdoor Supervisor. .ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor. RISK ASSESSMENT: A50

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 22.

HAZARD: HEART ATTACKS. PERSONS AT RISK: STAFF AND VISITORS. RISK: HEART ATTACK OCCURRING WHILST ON OUR PREMISES. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Each of our premises will have staff trained in basic resuscitation techniques. In addition, each of our garden centres will be provided with a portable defibrillator machine and a minimum of 4 staff trained in its use. OPERATORS: Staff who have been trained to use defibrillators and whose operator certificates are up to date are authorised to use the defibrillator machines. Staff will attend reassessment courses every 36 months minimum. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed to call the Appointed First Aider or Defibrillator Operator for all accident/illnesses. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed to call the Appointed First Aider or Defibrillator Operator for all accident/illnesses. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson Appointed First Aider(s) named in section B is/are responsible for ensuring that maintenance and inspection of the defibrillator is carried out on a monthly basis in accordance with the written maintenance and inspection procedure. Particular attention must be paid to the condition of the battery and the expiry dates of the pads. UNATTENDED EQUIPMENT/TOOLS: The operator is responsible for ensuring that the defibrillator is never left unattended. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 23.

ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson (Appointed First Aider(s). ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson (Appointed First Aider(s). RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson (Appointed First Aider(s).

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 24.

RISK ASSESSMENT: A55 HAZARD: STRESS. PERSONS AT RISK: STAFF. RISK: ILLNESS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Stress involves the production of hormones in the body which have physical effects. A certain amount of stress may help us to perform tasks to the best of our abilities but excessive stress for long periods can cause tiredness, anxiety and various physical symptoms such as stomach and skin conditions, heart disease and depression. COMMUNICATE: Lack of communication with managers and staff increases stress levels. CRAMPED CONDITIONS: Avoid working in cramped conditions. OVERWORKING: Causes stress - don’t take on more work than you can complete. LIFESTYLE: Stress can be reduced by taking more excercise, fitness or my relaxation techniques. OPERATORS: All staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the risks from stress. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the risks from stress and should watch “IT’S NOT ALL BAD” Stress Awareness for Employees video, available at each branch. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 25.

RISK ASSESSMENT: A60 HAZARD: SLIPS TRIPS AND FALLS PERSONS AT RISK: STAFF. RISK: INJURY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: HOUSEKEEPING: Good housekeeping will help to reduce the chance of slips, trips or falls. CLEANING: All areas must be kept clean, clear and swept. LIGHTING: Should be bright enough to enable people to see obstructions and potentially slippery areas. FLOORS: Should be checked for loose finishes, holes and cracks, worn rugs and mats, etc. Warning signs should be displayed on wet floors. SLOPES: Slopes and steps should be highlighted with coloured paint, tape or signs. OBSTRUCTIONS: Obstructions and objects left lying around can cause a trip - try to keep work areas tidy - if obstructions can’t be removed, put a sign up to warn people. FOOTWEAR: Sensible choice of footwear will reduce the risks of trips, slips or falls. CABLES: Avoid the use of trailing extension cables over the floor. If you have no alternative, warning signs should be displayed. HOSEPIPES: Avoid the use of trailing hosepipes over the floor. If you have no alternative, warning signs should be displayed. OPERATORS: All staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the risks of slips, trips and falls. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the risks of slips, trips and falls and should watch “IT’S NO JOKE” Slips and Trips in the workplace video, available at each branch. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 26.

REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 27.

RISK ASSESSMENT: A65 HAZARD: ALCOHOL OR DRUGS. PERSONS AT RISK: STAFF AND VISITORS. RISK: STAFF UNDER THE INFLUENCE OF ALCOHOL OR DRUGS INJURING THEMSELVES OR OTHERS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. Staff must not be under the influence of Alcohol or Drugs whilst on our premises. Consumption of Alcohol or Drugs is prohibited at all of our premises. In addition, staff are not permitted to consume Alcohol or Drugs during lunch or other breaks. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Staff must not be under the influence of Alcohol or Drugs whilst on our premises. Consumption of Alcohol or Drugs is prohibited at all of our premises. In addition, staff are not permitted to consume Alcohol or Drugs during lunch or other breaks. OPERATORS: All Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed that alcohol and drugs are forbidden at work. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed that alcohol and drugs are forbidden at work. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 28.

RISK ASSESSMENT: A70 HAZARD: MANUAL HANDLING. PERSONS AT RISK: STAFF AND VISITORS. RISK: STRAIN INJURY RESULTING FROM MANUAL HANDLING ACTIVITY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Not always. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: The following three steps must be considered whenever manual handling is considered necessary. 1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck or pallet truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. GENERAL: Many of the goods we sell are of a heavy or bulky nature and for this reason great care should be taken when such goods need to be handled. All Staff will be shown how heavy or bulky items should be lifted. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items. Staff with limited physical capacity must immediately inform the Supervisor named in Section B (this is especially important during pregnancy or after injury). Signs should be displayed to indicate that Customers should ask for assistance with heavy or bulky items, and that heavy or bulky items should not be moved in trolleys without Staff supervision. The following general advice is offered to all staff: Keep gangways and store rooms clear. We especially careful when lifting any object whilst moving up or down stairs or any uneven surface. Do not stack heavy objects on shelves above head height. Take extreme care when lifting or handling any object. Remember;

Danger of Strain injury. Danger of injury to feet if dropped. If you are able to complete the task alone then;

Place your feet as close to the weight as possible - Lower yourself by bending your knees, not your back; Obtain a firm grip on the weight, with your hands level; Keeping your back as straight as possible, move upwards using all the power from your leg muscles; Once upright, adjust the weight as necessary; and When carrying peat or compost, always endeavour to carry the weight on the shoulders by first lifting it to a 'shelf height' where better lifting ability is achieved. By balancing the weight in the centre of the shoulders, the load is evenly spread throughout the body thus causing least strain. Do not handle any object you consider to be beyond your capabilities.

Reduce risks using assessment in (2.) above. OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be trained in manual handling with the “Lifting in the Real World” video provided for each store. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be trained in manual handling with the “Lifting in the Real World” video provided for each store. Full time staff should attend a training course. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 29.

compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 30.

RISK ASSESSMENT: A72 HAZARD: UNLOADING DUTCH PLANT TROLLEYS FROM VANS USING RAMPS. PERSONS AT RISK: STAFF. RISK: LOOSING CONTROL OF TROLLEYS DURING OPERATION. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: NO. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: N/A SAFE SYSTEMS OF WORK: PARK ON A SLOPE: Whenever possible park the van on a slope in order to reduce the angle of the loading ramp. TWO STAFF: Trolleys should only be moved up or down ramps with two staff. PACKING TROLLEYS: Trolleys should be wrapped in pallet wrap before loading in order to prevent plants falling off during loading/unloading. Consideration should be given to the weight of trolleys – if the plants are heavy, fewer should be placed on each trolley. PULLEY SYSTEM: In some cases it may be necessary to fix a rope pulley system between the tailgate of the van and the trolley in order to allow heavy trolleys to be adequately controlled. BREAK DOWN CONTENTS: If a trolley is too heavy to unload safely using the ramp, it should be broken down and unloaded manually with the products being loaded onto another trolley at ground level. OPERATORS: All staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 31.

MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 32.

RISK ASSESSMENT: A73 HAZARD: UNLOADING FROM LORRIES WITH TAIL LIFTS. PERSONS AT RISK: STAFF. RISK: LOOSING CONTROL OF TROLLEYS, ITEMS FALLING, INJURY CAUSED BY MECHANICAL TAIL LIFT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: NO. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: N/A SAFE SYSTEMS OF WORK: TAIL LIFTS ON THIRD PARTY DELIVERY LORRIES MUST NEVER BE OPERATED BY OUR OWN

STAFF – THEY SHOULD ONLY BE OPERATED BY THE LORRY DRIVER OR HIS ASSISTANTS. TAIL LIFTS ON OUR OWN VANS CAN BE OPERATED BY OUR OWN STAFF BUT ONLY AFTER

INSTRUCTION AND IN ACCORDANCE WITH RISK ASSESSMENT F25. PARK ON FLAT GROUND: Whenever possible park the lorry on flat ground. LOAD RESTRAINT: Ensure that the load is restrained during tail lift operation. Wheels on trolleys must be

held firmly against “stops”. AVOID HAZARD ZONE: Never stand in the “hazard zone” where you could be hit by falling loads. KEEP FEET AND FINGERS WELL CLEAR: Make sure your feet and fingers are well clear before the tail

lift is operated. STAFF MUST WEAR SAFETY BOOTS WIND: Take extra care on windy days – products or dutch trolleys can be blown off a tail lift. OPERATORS: Trained staff aged 18 years or older who have attended an approved tail lift truck training course and who have been awarded an operator certificate. Certificates must be inspected on an annual basis by Colin Walker and Chris Grain Garden Centre Manager. All staff may unload vehicles fitted with a tail lift, providing they do not ride on the lift or operate the lift. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 33.

the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Tail lifts fitted on our own vehicles only - Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. For avoidance of any doubt, tail lifts must be maintained on a regular basis in accordance with the instruction manual. Inspection and certification must be carried out every 6 months by AON Risk Services (Donna Jackson, Aon Risk Services, Arkwright House, Parsonage Gardens, MANCHESTER. M3 2LF. Tel: 0161 832 4312). UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 34.

RISK ASSESSMENT: A74 HAZARD: UNLOADING SHIPPING CONTAINERS. PERSONS AT RISK: STAFF. RISK: STRAIN INJURY RESULTING FROM MANUAL HANDLING ACTIVITY, SLIPS, TRIPS, ITEMS FALLING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Not always. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: The following three steps must be considered whenever manual handling is considered necessary. 1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck or pallet truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. GENERAL: Many of the goods we sell are of a heavy or bulky nature and for this reason great care should be taken when such goods need to be handled. All Staff will be shown how heavy or bulky items should be lifted. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items. Staff with limited physical capacity must immediately inform the Supervisor named in Section B (this is especially important during pregnancy or after injury). Signs should be displayed to indicate that Customers should ask for assistance with heavy or bulky items, and that heavy or bulky items should not be moved in trolleys without Staff supervision. The following general advice is offered to all staff: Both doors should be fully opened when moving large items into or out of containers. Check area adjacent to the container and remove any tripping hazards, such as empty pallets. Take care when going in and out of the container. Remember there is a small step when containers are

located in a yard – there is a big drop when a container is on a lorry. Staff must wear safety boots. Keep gangways and store rooms clear. Avoid hazard zone: never stand where you could be hit by falling loads. We especially careful when lifting any object whilst moving up or down stairs or any uneven surface. Do not stack heavy objects on shelves above head height. Take extreme care when lifting or handling any object. Remember;

Danger of Strain injury. Danger of injury to feet if dropped. If you are able to complete the task alone then;

Place your feet as close to the weight as possible - Lower yourself by bending your knees, not your back; Obtain a firm grip on the weight, with your hands level; Keeping your back as straight as possible, move upwards using all the power from your leg muscles; Once upright, adjust the weight as necessary; and When carrying peat or compost, always endeavour to carry the weight on the shoulders by first lifting it to a 'shelf height' where better lifting ability is achieved. By balancing the weight in the centre of the shoulders, the load is evenly spread throughout the body thus causing least strain. Do not handle any object you consider to be beyond your capabilities.

Reduce risks using assessment in (2.) above. OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be trained in manual handling with the “Lifting in the Real World” video provided for each store. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be trained in manual handling with the “Lifting in the Real World” video provided for each store. Full time staff should attend a training course. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 35.

responsible person named in section if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 36.

RISK ASSESSMENT: A75 HAZARD: NOISE. PERSONS AT RISK: STAFF AND VISITORS. RISK: IMPAIRED HEARING AS A RESULT OF EXPOSURE TO HIGH NOISE LEVELS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Not always. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should not be exposed to damaging noise levels. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should not be exposed to damaging noise levels without wearing the necessary PPE. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Ear defenders will be provided and must be worn when operating noisy machinery such as lawn mowers. The Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 37.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 38.

RISK ASSESSMENT: A80 HAZARD: VIOLENCE. PERSONS AT RISK: STAFF. RISK: INJURY ARISING FROM ABOVE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Incidents usually fall into 4 main categories 1. THEFT: Shoplifting, swapping price tickets, attempting to pay with a suspicious payment card. 2. TROUBLE MAKERS: For example groups of youths causing a disturbance to hide the fact that they or their associates are trying to steal goods. 3. ANGRY CUSTOMERS: Long checkout queues, change disputes, refunds, selling age related items such as glue or knives. 4. DRUNK, DRUGGED OR DISTURBED CUSTOMERS: Drunk or drugged people can behave irrationally and violently – as can people with mental health problems. ESCALATION OF VIOLENT SITUATIONS Violent situations often follow a pattern of escalating aggression; annoyance, raised voice, verbal threats and physical gestures, actual physical violence. STAFF AWARENESS Staff should always be on the look out for early signs of aggressive behaviour in either customers or other staff. If such a situation is identified, staff should immediately call for backup from other staff and from the Police. DE-ESCALATE AGGRESSIVE BEHAVIOUR If possible try to de-escalate the aggressive behaviour. Do not do anything to aggravate the situation. Violence from aggressors such as robbers and shoplifters may be immediate and unpreventable – be prepared to take escape action as soon as possible. STAFF ONLY AREAS WITHIN BUILDINGS AND OUTSIDE (EG. STOCK YARDS): People who are not employed by our company should not be allowed into “staff only” areas of our premises. Gates should be locked at all times (during business hours this can be with the use of a combination padlock). Consideration should be given to using combination locks on internal doors if this is deemed to be beneficial – but be careful not to introduce other health and safety problems by locking fire doors or by installing locks on store room doors that are in frequent use whilst carrying bulky items or pushing trollies. OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Staff should always be on the look out for early signs of aggressive behaviour in either customers or other staff. If such a situation is identified, staff should immediately call for backup from other staff and from the Police. Part time staff should pass customer complaints to a senior full time member of staff. Staff should be shown the procedure for apprehending thieves. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Staff should always be on the look out for early signs of aggressive behaviour in either customers or other staff. If such a situation is identified, staff should immediately call for backup from other staff and from the Police. Senior staff with the necessary experience and knowledge are responsible for handling customer complaints. Staff should be shown the procedure for apprehending thieves. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 39.

MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 40.

RISK ASSESSMENT: A81 HAZARD: OUT OF BUSINESS HOURS ALARM RESPONSE. PERSONS AT RISK: KEYHOLDING STAFF. RISK: INJURY FROM VIOLENT INTRUDERS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: PROFESSIONAL KEYHOLDER SERVICE: We employ Chubb Wardens Emergency Response to deal with all out of business hours alarm activations. KEYHOLDING STAFF: Should not attend out of business hours alarm activations unless there is some extraordinary reason for doing so, for example in a fire where specialist knowledge of the premises might be needed. In a situation where keyholding staff have been requested to attend site, they MUST ALWAYS telephone Chubb Wardens Emergency Response back to confirm that the request is genuine. OPERATORS: Keyholding staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: N/A FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: N/A SPECIALIST = KEYHOLDING STAFF: Should adhere to this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. moving certain very heavy or bulky items. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Chris Grain Offices and Staff Room Supervisor(s) are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Chris Grain Offices and Staff Room Supervisor(s). ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Chris Grain Offices and Staff Room Supervisor(s). RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Chris Grain Offices and Staff Room Supervisor(s).

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 41.

RISK ASSESSMENT: A85 HAZARD: DOG BITES - GUARD DOGS. PERSONS AT RISK: STAFF AND VISITORS. RISK: GUARD DOG GETTING LOOSE AND BITING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: FASTENED UP: Guard dogs must be kept securely fastened up at all times. They should be kept in their run and on a running wire or secure steel rope or chain during shop opening hours. When the premises are closed for business, the Guard Dog must be kept securely fastened up on a running wire or steel rope or chain, but not necessarily in the run. GUARD DOG WARNING SIGNS: Should be placed in prominent positions around the premises and on the fence of the run. RESPECT: Guard Dogs are trained to attack unauthorised intruders. They are not pets. They must be treated with the respect that they deserve. RUNS AND FASTENINGS: Runs and fastenings must be inspected on a regular basis. OPERATORS: Dog handlers who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should not approach or handle guard dogs. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should not approach or handle guard dogs. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 42.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – General = A

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 43.

RISK ASSESSMENT: A90 HAZARD: GENERAL HAZARDS. PERSONS AT RISK: CHILDREN VISITORS. RISK: INJURY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: TROLLEYS: No riding on trolleys, trucks or barrows of any kind or at any time MACHINERY: Never allow children to "play" with any machinery i.e. Lawn mowers, Strimmers, Chainsaws. FURNITURE: Never allow children to climb on furniture. CHEMICALS: Always display chemicals in accordance with our COSHH assessment. GIFTWARE: Always position fragile products away from the floor STONEWARE: Always ensure that adequate signage is displayed to warn parents of the danger of heavy stoneware falling over. POOLS AND PONDS: Never leave aquatic displays unguarded or unprotected. HOUSEPLANTS: Always display hazardous plants above waist height. PLANTAREA: Where possible display hazardous plants on benches. OPERATORS: Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

INDOOR RISKS RISK ASSESSMENT: B1 HAZARD: FALLING FROM HEIGHT. PERSONS AT RISK: STAFF. RISK: CLIMBING ON WAREHOUSE RACKING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

It is forbidden for anyone to climb on warehouse racking. Signs should be displayed to this effect. Staff should always use step ladders to access high shelves - see separate risk assessment for “working at height on ladders/stepladders”. In some situations it may be necessary to use a forklift to place or remove stock from racking.

OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should not climb on warehouse racking - step ladders should be used whenever necessary. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should not climb on warehouse racking - step ladders should be used whenever necessary. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the Written Scheme of Examination.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: Staff are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Gavin Dickinson Stores Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Stores Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

RISK ASSESSMENT: B5 HAZARD: FOOD POISONING. PERSONS AT RISK: STAFF AND VISITORS. RISK: INCORRECT STORAGE, HANDLING, COOKING OR SERVING OF FOOD. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Diane Stone and David Irving Restaurant supervisor is responsible for: a.) Carrying out the necessary risk assessments relating to all food handling, preparation, storage and serving within the restaurant area. b.) Ensuring that all regular restaurant staff have received the appropriate food hygiene training with the local Environmental Health department. c.) Ensuring that temperature readings are recorded for all fridges and freezers in line with Environmental Health Department guidelines. d.) Drawing up a strict cleaning rota and ensuring that it is thoroughly carried out. The minimum acceptable schedule is included below:

FRYERS DAILY - Wipe over external surfaces and remove all traces of food debris. WEEKLY - Completely drain oil, clean inside and outside of fryer. Filter oil and replace - top up with new oil as necessary. HOB DAILY - Wipe over and remove all traces of food debris. WEEKLY - Strip down hob, scrub all surfaces and scrub all removable components in the sink. GRIDDLE DAILY - Scrape over and remove all traces of food debris, including drainage channel. Wipe over all external surfaces. WEEKLY - Scrub all surfaces. GRILL DAILY - Wipe over and remove all traces of food debris. Wash grill tray/mesh in sink. WEEKLY - Scrub all surfaces and scrub all removable components in the sink. OVENS DAILY - Wipe over inside and out and remove all traces of food debris. WEEKLY - Scrub inside and out surfaces and scrub all removable components in the sink. MONTHLY - Pull ovens out and de-grease wall cladding and floor behind. MICROWAVE OVENS DAILY - Wipe over inside and out and remove all traces of food debris. WEEKLY - Scrub inside and out surfaces and scrub all removable components in the sink. Wipe counter top underneath microwave ovens. TOASTIE MACHINE/TOASTER DAILY - Wipe over and remove all traces of food debris. Wipe counter top underneath. SCOOP ICE CREAM FREEZER DAILY - Wipe down all perspex inserts and remove all traces of food debris. WEEKLY - Remove all perspex inserts and scrub them in the sink. AS NECESSARY - Defrost freezer when ice builds up. FRIDGES GENERAL DAILY - Wipe down all internal surfaces and door seals and remove all traces of food debris. Keep temperature records as required by Environmental Health. FREEZERS GENERAL DAILY - Remove all traces of food debris. Wipe down door seals. Keep temperature records as required by Environmental Health. AS NECESSARY - Defrost freezer when ice builds up. EXTRACTOR FAN UNITS WEEKLY - Wash all mesh filters in dishwasher and de-grease cladding. WALL CLADDING BEHIND RANGE INCLUDING EXTRACTOR CANOPY DAILY - Wipe wall cladding and extractor canopy. WEEKLY - De-grease wall cladding and extractor canopy. KITCHEN/WASHROOM/STOREROOM WALLS DAILY - Wipe down all walls adjacent to food preparation or washing up areas and remove all traces of food debris or splash marks. MONTHLY - Pull ovens/units/fridges etc. out and wipe down walls.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

EVERY THREE MONTHS - Wipe down all walls within the kitchen/washroom/stores areas. KITCHEN/WASHROOM/STOREROOM FLOORS DAILY - Sweep and mop all floors and remove all traces of food debris or splash marks. MONTHLY - Pull ovens/units/fridges etc. out and mop floors. GENERAL CLEANING DAILY - Remove any cobwebs, dead flies etc. from fans and light fittings.

e.) Immediately informing the Garden Centre Manager of any areas where they are unable to comply fully with current Environmental Health Department guidelines. OPERATORS: Restaurant staff trained in basic hygiene and who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about basic hygiene. Part time staff should be restricted to serving food and clearing tables unless they have been trained in additional tasks. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be trained in the Basic Hygiene Health and Safety training course. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Diane Stone and David Irving Restaurant Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Diane Stone and David Irving Restaurant Supervisor is responsible for the provision, storage and use of PPE in the Restaurant area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Diane Stone and David Irving Restaurant Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

RISK ASSESSMENT: B7 HAZARD: FOOD POISONING. PERSONS AT RISK: STAFF AND VISITORS. RISK: FROM OUR RESTAURANT SUPPLIERS: INCORRECT STORAGE, HANDLING, COOKING OR SERVING OF FOOD. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: We will only buy food from suppliers who have satisfactorily completed a FOOD SAFETY SYSTEM – SUPPLIER ASSESSMENT FORM (IN SECTION E). Diane Stone and David Irving Restaurant supervisor is responsible for obtaining completed forms, for filing them in the branch Health and Safety File, for forwarding copies to Head Office and for enforcing this policy. OPERATORS: N/A. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Diane Stone and David Irving Restaurant Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

RISK ASSESSMENT: B8 HAZARD: FOOD POISONING. PERSONS AT RISK: STAFF AND VISITORS. RISK: FROM OUR RETAIL FOOD SUPPLIERS: INCORRECT STORAGE, HANDLING, COOKING OR SERVING OF FOOD. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: We will only buy food from suppliers who have satisfactorily completed a FOOD SAFETY SYSTEM – SUPPLIER ASSESSMENT FORM (IN SECTION E). Diane Stone and David Irving Food Safety supervisor is responsible for obtaining completed forms, for filing them in the branch Health and Safety File, for forwarding copies to Head Office and for enforcing this policy. OPERATORS: N/A. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Diane Stone and David Irving Food Safety Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Food Safety Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Food Safety Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

RISK ASSESSMENT: B10 HAZARD: FIRE, BURNS, FUMES, EYE INJURIES. PERSONS AT RISK: RESTAURANT STAFF. RISK: ACCIDENT WHILST EMPTYING AND CLEANING FRYERS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Cleaning should always be carried out when the oil is cold. Switch off the appliance. Allow oil to cool for at least 6 hours - do not drain if the temperature is above 40’C. Run the oil into a suitable, clean, dry metal holding container with carrying handles. Use two people whenever possible to move the full container. Remove loose debris from the internal surfaces. Ensure suitable PPE is worn (if appropriate). Thoroughly wash all internal and external surfaces with suitable cleaning chemicals and check for any leaks. Drain appliance and rinse thoroughly with copious amounts of water. Dry all internal surfaces and make sure there is no water left in the fryer. Check drain valve is closed and working properly, refill and switch on as required. Clean and dry the floor after the work has been completed in order to avoid slip risks. Never move a hot fryer.

OPERATORS: Staff who have been trained in the cleaning procedure by an experienced and competent member of staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should not clean fryers. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be trained in the Basic Hygiene Health and Safety training course and comply with the safe systems of work set out in this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Diane Stone and David Irving Restaurant Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the Written Scheme of Examination. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Diane Stone and David Irving Restaurant Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Diane Stone and David Irving Restaurant Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

RISK ASSESSMENT: B15 HAZARD: ANIMALS FOR SALE - BITES AND SCRATCHES. PERSONS AT RISK: PET SHOP STAFF AND VISITORS. RISK: INJURY OR INJURY AND DISEASE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: HOUSING: Minimise the risk by providing adequate housing for the animals and training staff to handle them safely. WARNING SIGNS: Should be displayed around the animal enclosure area to warn people not to put their fingers inside cages. TETANUS: All staff must keep tetanus inoculations up to date. We will periodically provide free inoculations when there is sufficient demand from a group of staff, or we will pay for individual inoculations. Please ask Colin Walker and Chris Grain Garden Centre Manager. OPERATORS: Pet shop staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should not handle any animal unless they have been trained. FULL TIME PET STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should not handle any animal unless they have been trained. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and N/A Pet Shop Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: N/A Pet Shop Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: N/A Pet Shop Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 12.

RISK ASSESSMENT: B20 HAZARD: ANIMAL WASTE AND ANIMAL BEDDING MATERIAL. PERSONS AT RISK: PET SHOP STAFF. RISK: INHALATION OF DUST AND ALLERGIES. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: MINIMISE THE RISK: By providing training in safe methods of work and by providing PPE should this be considered necessary. Should any member of staff develop an allergy to animal waste, then N/A Pet Shop Supervisor should be informed. REGULAR CLEANING: Cleaning of cages should be carried out regularly in order to prevent excessive build up of waste. Soiled bedding should be carefully removed (in order to minimise dust) and placed into bin bags, which should be sealed and disposed of in the covered skip. OPERATORS: Pet shop staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should not handle any animal waste/bedding unless they have been trained. FULL TIME PET STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should not handle any animal waste/bedding unless they have been trained. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: N/A Pet Shop Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 13.

UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, N/A Pet Shop Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and N/A Pet Shop Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: N/A Pet Shop Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: N/A Pet Shop Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 14.

RISK ASSESSMENT: B25 HAZARD: DISPLAY SCREEN EQUIPMENT.

THE HAZARDS ARISE FROM: Continual exposure to poor posture, static posture and uncomfortable layout, which can lead to severe upper limb disorders. Eyestrain caused by glare on the screen or poor images on the screen caused by faulty equipment, dirty screen, or software with unsuitable print sizes, or insufficient contrast. Dry or hot atmospheres, which may cause skin irritation. Working under pressure or stress.

PERSONS AT RISK: OFFICE STAFF. RISK: INJURY CAUSED BY REGULAR USE OF DISPLAY SCREEN EQUIPMENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: Display Screen Equipment Regulations 1992. SAFE SYSTEMS OF WORK: WORK STATION ASSESSMENT: The Offices Supervisor named in section B is responsible for carrying out an assessment of all work stations.

Lighting must be adequate. There should be no glare or distracting reflections from lights. Distracting noise should be minimised. There should be leg room for postural change, and no obstacles under the desk. An Adjustable window blinds must be provided if daylight falls on the workstation. Software must be user-friendly. The screen should be free from reflections and glare. It should be adjustable. Screen height and angle should allow for comfortable head position. The image should be stable (free from flicker) and have adjustable contrast. Screens should be cleaned regularly. The keyboard should be legible, detachable and have adjustable tilt (except on laptop computers). There should be space in front of the keyboard to support the wrist during pauses in keying. There should be minimal need for extension, flexion or deviation of wrists. Worktop should be positioned so that forearms are approximately horizontal. Adequate desk space should be allowed for computer equipment and for paper work. Suitable chairs should be provided. Seat back should be adjustable and give good lumbar support, seat height should be adjustable, there should be no excess pressure on underside of thighs or back of knees, feet should comfortably rest on the floor, otherwise a footrest should be provided. A footrest must be provided for any user who wishes one. If preferred by the user, a suitable document holder should be provided.

DAILY WORK ROUTINE: Work schedules should be planned in such a way so that adequate breaks can be incorporated between sessions using the computer terminal. Short frequent breaks (say 5 minutes per hour) are better than longer breaks. OPERATORS: Any staff may use display screen equipment - but those staff who use it for more than one hour at a time every day or more than 2 hours at a time almost every day (defined as “Users”) must have been instructed and trained as set out below. Users will be provided with periodical eye tests on request. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should not use display screen equipment for more than one hour per day. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should not use display screen equipment for more than one hour at a time every day or more than 2 hours at a time almost every day. SPECIALIST = “USERS”: Must watch “ACTION SCREENS” Display Screen Equipment video, available from Head Office, which includes;

The desirability of comfortable posture and the importance of postural change. The use of adjustment mechanisms on equipment, such as chairs, screens, window blinds etc. so that stress and fatigue can be minimised. The use and arrangement of workstations components to facilitate good posture, prevent overreaching and avoid glare and reflections on the screen.

GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 15.

COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Chris Grain Offices and Staff Room Supervisor(s) is/are responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Chris Grain Offices and Staff Room Supervisor(s) is/are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Chris Grain Offices and Staff Room Supervisor(s). ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Chris Grain Offices and Staff Room Supervisor(s). RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Chris Grain Offices and Staff Room Supervisor(s).

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 16.

RISK ASSESSMENT: B30 HAZARD: RAID/ATTEMPTED THEFT OF CASH/VIOLENCE. PERSONS AT RISK: TILL OR OFFICE STAFF. RISK: INJURY DURING RAID. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: TILL OPERATION: Till Operators must adhere to procedures outlined in our current Till Training Manual. OFFICE CASHIER: Cashing up must be done in a locked office. The amount of cash out of a locked safe must be kept to a minimum at all times. Cash must be returned to a locked safe immediately after counting. INTERNAL CASH CARRIAGE: Cash should only be removed from the tills and counter cache after the close of business and when all external doors have been locked. A minimum of two staff must be in attendance when cash is carried to the cash office. All cash must be put in locked safes out of business hours. LEAVING THE PREMISES AFTER THE CLOSE OF BUSINESS: A minimum of 2 staff must be in attendance when leaving the premises and locking the final exit door after the close of business. EXTERNAL CASH CARRIAGE: Cash will be collected from our premises by Securitas cash carrying service. In the unlikely event that our staff need to carry cash, it must always be carried in an alarmed/smoke security cash carrying case. Always take the necessary number of staff relative to the amount of cash being carried as set out in our insurance policy. IF A RAID DOES OCCUR - NEVER OFFER ANY RESISTANCE. COOPERATE FULLY AT ALL TIMES. MAKE A MENTAL NOTE OF DESCRIPTIONS, CAR NUMBER PLATE ETC. AND NOTE DOWN ON PAPER IMMEDIATELY IT IS SAFE TO DO SO. GENERAL ADVICE: Withdraw from the situation immediately if possible. Do not put yourself or others at risk or make the situation worse. ARMED RAID ADVICE – IN ADDITION TO ABOVE: Stand still and keep your hands where they can be seen. Do not make any sudden movements. Obey the offender’s instructions exactly. Remain calm and quiet. Speak only when spoken to. Do not shout or provoke the offender. Be submissive and do not draw attention to yourself. Do not stare at the offender or make direct eye contact. Allow the offender to leave. Do not chase the offender – summon help. Ask any witnesses to remain until the Police arrive. Immediately seal off the area, including locking doors to prevent the offender re-entering. PANIC ALARM BUTTONS: These are installed at the tills and in the cash office. The panic alarm will send a SILENT signal to the Police via the Alarm Monitoring Station (WITHOUT OPERATING ANY INTERNAL SIRENS OR BELLS). OPERATORS: Till staff and office staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should adhere to procedures set out in our till training manual. Staff should be informed about the operation of the Panic Alarm Buttons. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should adhere to procedures set out in our till training manual. Staff should be informed about the operation of the Panic Alarm Buttons. SPECIALIST = CASHIER: Should adhere to procedures set out in our till training manual and should be aware of the contents of this risk assessment. Staff should be informed about the operation of the Panic Alarm Buttons. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 17.

WARNING STICKERS OR SIGNS: N/A. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. moving certain very heavy or bulky items. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Chris Grain Offices and Staff Room Supervisor(s) are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Chris Grain Offices and Staff Room Supervisor(s). ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Chris Grain Offices and Staff Room Supervisor(s). RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Chris Grain Offices and Staff Room Supervisor(s).

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 18.

RISK ASSESSMENT: B35 HAZARD: TOBACCO SMOKE AND E-CIGARETTES. PERSONS AT RISK: STAFF AND VISITORS. RISK: SMOKE OR VAPOUR INHALATION CAUSING DISEASE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No - but it can be minimised. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: The Health Act 2006 - all enclosed public places and workplaces must be smoke free from 1st July 2007. Vehicles used at a workplace by more than one person must also be smoke free at all times. SAFE SYSTEMS OF WORK: Smoking is prohibited indoors within all of our premises. Smoking is also prohibited in all company vans and in all other company vehicles. Using e-cigarettes is prohibited indoors within all of our premises. Using e-cigarettes is also prohibited in all company vans and in all other company vehicles. OPERATORS: All staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that smoking and using e-cigarettes is forbidden inside our premises. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that smoking and using e-cigarettes is forbidden inside our premises. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: “No Smoking” signs (A5 in size) must be displayed at each public entrance to the building. Signs must include the international red “No Smoking” symbol and the words “No Smoking. It is against the law to smoke in these premises. Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if any signs are missing. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 19.

RISK ASSESSMENT: B40 HAZARD: CLEANING OPERATIONS. PERSONS AT RISK: STAFF. RISK: CONTAMINATION. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Staff should always use separate rubber gloves for washing up and wiping down in the staff room and for cleaning the toilet facilities. Each pair of gloves should be marked accordingly. Different cleaning chemicals should not be mixed together unless specified by the manufacturers instructions. All cleaning chemicals should always be kept in a secure place when not being used. Extreme care should be taken when handling powerful cleaning chemicals, such as bleach. Splashing of chemicals on to exposed parts of the body must be avoided by wearing the necessary protective clothing, including goggles when required. Staff should always wash hands immediately after the cleaning work is completed.

OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Are authorised to use washing up liquid only - no other cleaning chemicals whatsoever. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be fully aware of the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Indoor = B

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 20.

MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

OUTDOOR RISKS RISK ASSESSMENT: C1 HAZARD: WATER IN WATER STORAGE TANKS. PERSONS AT RISK: STAFF AND VISITORS. RISK: DROWNING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes, by providing metal lids. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: METAL TANK COVER: A metal cover will be installed on all open water storage tanks in order to reduce the risk of unauthorised access. OPERATORS: Outdoor staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: N/A. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: N/A. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Colin Walker Outdoor Supervisor. .ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

RISK ASSESSMENT: C2 HAZARD: WATER IN WATER STORAGE TANKS, SPRAY IRRIGATION. PERSONS AT RISK: STAFF AND VISITORS. RISK: LEGIONELLOSIS INCLUDING LEGIONNAIRES DISEASE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Minimised. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Legionella bacteria growth is favoured in water temperatures of 20-45’C. It is uncommon to find growth below 20’C and it does not survive above 60’C. METAL TANK COVER: A metal cover will be installed on all open water storage tanks in order to reduce the risk of unauthorised access and in order to eliminate any natural light from entering the tank. SPRAY IRRIGATION: Spray irrigation should whenever possible be carried out during periods when the outdoor plant area is closed for business thereby eliminating exposure to staff and customers. CLEAN SPRAY HEADS: Spray heads should be cleaned if they become clogged up with algae. OPERATORS: Outdoor staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: N/A. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Outdoor staff should be aware of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and Colin Walker Outdoor Supervisor. .ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

RISK ASSESSMENT: C5 HAZARD: PONDS/LAGOONS - OPEN WATER. PERSONS AT RISK: STAFF AND VISITORS. RISK: DROWNING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: A WARNING SIGN AND LIFE BELT: Shall be provided adjacent to any areas of open water. OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be informed during induction training that a life belt is provided adjacent to areas of open water. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be informed during induction training that a life belt is provided adjacent to areas of open water. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Colin Walker Outdoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

RISK ASSESSMENT: C10 HAZARD: CANES IN OUTDOOR PLANT POTS. PERSONS AT RISK: STAFF AND VISITORS. RISK: EYE INJURY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Take special care when working amongst trees or shrubs that contain support canes. Whenever possible we will source outdoor plants from suppliers who provide protective cane caps - but be aware that these can fall off or be removed by customers.

OPERATORS: All staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be warned about the risk from canes and the importance of cane caps during induction training. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be warned about the risk from canes and the importance of cane caps during induction training. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Colin Walker Outdoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

RISK ASSESSMENT: C15 HAZARD: WORKING ON GLASSHOUSE ROOFS – REPAIRS AND SHADING PAINT. PERSONS AT RISK: STAFF AND VISITORS. RISK: FALLING OFF A LADDER, FALLING THROUGH ROOF, BROKEN GLASS FALLING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: GENERAL: Work on glasshouse roofs should be carried out from below whenever this is possible. Working on top of glasshouse roofs should ONLY be undertaken with the written permission of either Stephen H. Smith or Christopher S.H. Smith. If work cannot be undertaken safely using our own resources, then an outside specialist contractor should be brought in (must be a Limited Company). PROTECTIVE EQUIPMENT: Staff working on glasshouse roofs must wear appropriate personal protective equipment, such as safety hat, thick gloves, thick coat (eg. Donkey Jacket) etc. CLOTHING: Footwear must have slip resistant soles, ensure that trouser bottoms are tucked into socks to prevent snagging on glazing bars. WEATHER: Glasshouse repairs and/or shading should only be carried out in dry, still, frost free conditions. WORK IN PAIRS: Glasshouse work should only be carried out by staff working in pairs so that they can provide immediate assistance with holding ladders, passing materials etc. Only one person should be on the roof at any one time. ISOLATE AREA: No routine work or public access is allowed under a roof where work is being done. LADDERS: Should be used in accordance with risk assessment F1 “WORKING AT HEIGHT ON LADDERS/STEPLADDERS”. GUTTER SAFETY BARRIER: The Gutter Safety Barrier “sled” should be used whenever practicable when working in glasshouse valley gutters. VENTS: Should be disabled. WORKING ON A SLOPING ROOF: Work should never be done by lying directly on the glass itself. A roofing ladder should be used. REPLACING GLASS: Broken or cracked glass should be replaced with polycarbonate sheets when practical. Replacement sheets should be fitted from below whenever possible. TOOLS: Only essential tools and equipment should be taken onto the roof. OPERATORS: Only operators who are aged 18 years or older, who understand the risks involved and how to overcome them and who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Must not work on any roof. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Must not work on any roof. SPECIALIST: Roof shading may be carried out by operators who have previous personal experience of applying greenhouse shading and who have the necessary experience and knowledge of safe practice and of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker and Chris Grain Garden Centre Manager is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): Staff working on glasshouse roofs must wear appropriate personal protective equipment, such as safety hat, thick gloves etc. Colin Walker and Chris Grain Garden Centre Manager is responsible for the provision, storage and use of PPE on glasshouse roofs.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker and Chris Grain Garden Centre Manager.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

RISK ASSESSMENT: C20 HAZARD: CHILDRENS PLAYGROUND. PERSONS AT RISK: CHILDREN VISITING OUR PREMISES. RISK: INJURY ARISING BECAUSE OF ACCIDENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. Our company policy is not to have children’s playgrounds on any of our premises. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: N/A. SAFE SYSTEMS OF WORK: Our company policy is not to have children’s playgrounds on any of our premises. OPERATORS: N/A. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: N/A. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: N/A. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

RISK ASSESSMENT: C25 HAZARD: EXPOSURE TO SUN. PERSONS AT RISK: OUTDOOR STAFF. RISK: SKIN CANCER. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Exposure to ultraviolet (U.V.) radiation from the sun can cause skin damage including sunburn, blistering, skin ageing and in the long term can lead to skin cancer. Skin cancer is the most common form of cancer in the U.K. with over 40,000 new cases diagnosed every year. People with pale skin are most at risk of skin damage, especially those with fair or red hair, with a lot of freckles or with a family history of skin cancer. People with brown or black skin are at a low risk but people of all skin colours can suffer from overheating and dehydration. A tan is not healthy - it is the first sign that skin has already been damaged. Staff should take their breaks in the shade. Staff should drink plenty of water in order to avoid dehydration. Staff should check their skin regularly for unusual spots or moles that change size, shape or colour and should consult their Doctor promptly if they find anything that causes them concern. Individual Staff are responsible for ensuring that they adhere to the following requirement. CLOTHING: All Staff must wear clothes that cover as much exposed skin as possible during sunny periods. Tightly woven fabrics provide the most protection. Sun hats should be worn - ideally with a brim or flap to protect the ears and neck - and will be provided when requested. SUNSCREEN: Staff should use sunscreen of at least factor 15 on any part of the body that can’t be covered up with clothing and sun hat.

OPERATORS: Outdoor Staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Colin Walker Outdoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Outdoor = C

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Car Park = D

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

CAR PARK RISKS RISK ASSESSMENT: D1 HAZARD: INJURY CAUSED BY VEHICLES. PERSONS AT RISK: STAFF. RISK: INJURY WHILST BRINGING TROLLEYS BACK INTO THE STORE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Trolley recovery staff must wear dayglo jackets. OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training to wear dayglo jackets whilst working in car parks. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training to wear dayglo jackets whilst working in car parks. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Dayglo jackets will be provided for trolley staff. Unless specified otherwise in our COSHH ASSESSMENT, Chris Grain Indoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Chris Grain Indoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Chris Grain Indoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Chris Grain Indoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Car Park = D

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

RISK ASSESSMENT: D5 HAZARD: INJURY CAUSED BY FORKLIFT OR VEHICLES UNLOADING. PERSONS AT RISK: STAFF AND VISITORS. RISK: ACCIDENT WHILST UNLOADING LORRIES. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Warning signs must be displayed whilst fork lift trucks are in operation. Orange flashing beacons must be fitted and operating. Special care must be taken when operating in areas to which the public have access. Forklifts must be fitted with a rollover protective structure and falling object protective structure. Operators must use seatbelts. Ignition keys should be removed from the forklift whenever it is left unattended. Operators must take extreme care when lifting large loads that obstruct visibility. In many cases it will be safer to travel in reverse or to ask the assistance of an additional member of staff. Mirrors will be fitted when requested. Operators must wear safety boots. Any manual unloading (i.e. without a forklift) must comply with our manual handling assessment.

OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Car Park = D

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT Robert Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Colin Walker Outdoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Car Park = D

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

RISK ASSESSMENT: D10 HAZARD: INJURY CAUSED BY DELIVERY VEHICLES. PERSONS AT RISK: STAFF AND VISITORS. RISK: ACCIDENT WHILST MANOUVERING DELIVERY VEHICLES. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Drivers of delivery vehicles hold DVLA licenses to operate that type of vehicle. Special care must be taken when operating in areas to which the public have access. Vehicles should use reversing warning sounders where fitted. Drivers must use seatbelts. Ignition keys should be removed from the vehicles whenever they are left unattended. Drivers must take extreme care when maneuvering. In some cases it will be safer to ask the assistance of an additional member of staff. Warning signs must be displayed whilst fork lift trucks are in operation. Orange flashing beacons must be fitted and operating. Forklifts must be fitted with a rollover protective structure and falling object protective structure. Operators must use seatbelts. Ignition keys should be removed from the forklift whenever it is left unattended. Operators must take extreme care when lifting large loads that obstruct visibility. In many cases it will be safer to travel in reverse or to ask the assistance of an additional member of staff. Mirrors will be fitted when requested. Operators must wear safety boots. Any manual unloading (i.e. without a forklift) must comply with our manual handling assessment.

OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. Drivers must hold a DVLA license for that type of vehicle. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Car Park = D

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT Robert Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Colin Walker Outdoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

ELECTRICITY\ELECTRICAL EQUIPMENT RISK ASSESSMENT: E1 HAZARD: ELECTRICITY - ELECTRICAL INSTALLATION. PERSONS AT RISK: STAFF AND VISITORS. RISK: ELECTRIC SHOCK OR BURNS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: Electricity at Work Act 1989, all electrical installations and equipment are inspected on a regular basis. SAFE SYSTEMS OF WORK: INSTALLATION INSPECTION: In compliance with the Electricity at Work Act 1989, all electrical installations are inspected on a regular basis by Haughton Engineering Insurance Services (Tel: 0161 6215555). All items requiring attention following the report must be carried out by a competent and/or suitably qualified person. PART TIME STAFF AND STAFF UNDER 18 YEARS OLD: Are only authorised to use tills, PDQ’s, hoovers, kettles and extension leads - no other electrical equipment whatsoever. 2 OR 3 WAY SOCKET ADAPTERS: Should only be used when there is no alternative. In temporary situations or where it would be impractical to fit additional plug sockets, “4 block” extensions should be used. The best solution is to fit additional plug sockets. EXTENSION LEADS: Should only be used in temporary situations where they will not wear through or become trapped in a door. Extension leads should be suitable for the electrical load they are carrying and should be fully unwound from the reel in order to avoid overheating. Extension leads should be PAT tested on an annual basis. It is the responsibility of the operator to check all extension leads before using them - any damaged extension leads must not be used, they should either be discarded or repaired by a competent person - see REPAIRS below. RCD (Residual Current Device) Protection: RCD’s should be in place (either in the form of an RCD socket, an RCD plug/adapter or an RCD fitted within the fuse box) when any electrical equipment or extension lead is being used in any damp or humid environment, such as in a glasshouse, beneath an outdoor covered canopy or outdoors in the open. All RCD’s should be regularly tested and in addition they should be tested again immediately prior to use. It is the responsibility of the operator to test RCD’s prior to use. The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer if any RCD is not in working. OPERATORS: Minor repairs, such as changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables may be carried out by a competent member of Staff. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. All other work must be carried out by a competent and/or suitably qualified electrician. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any electrical work is carried out. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Are only authorised to use tills, PDQ’s, hoovers, kettles and extension leads - no other electrical equipment whatsoever. Should be instructed in checking equipment prior to use, extension lead safety and RCD’s during induction training. PART TIME RESTAURANT STAFF: Are in addition authorised to operate equipment within the restaurant providing they have received training and follow the safe systems of work set out in our risk assessments. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training in the full contents of this risk assessment. SPECIALIST: Should be instructed during induction training in the full contents of this risk assessment. In addition should be instructed in changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use. The things to look for on the equipment, the cable and plug after disconnecting it, are signs of:

Damage, e.g., cuts, abrasion (apart from light scuffing) to the cable covering. Damage to the plug, e.g., the casing is cracked or the pins are bent. Non-standard joints including taped joints in the cable. The outer covering (sheath) of the cable not being gripped where it enters the plug or the equipment. Look to see if the coloured insulation of the terminal wires is showing. Equipment that has been used in conditions where it is not suitable, e.g. a wet or dusty workplace. Damage to the outer cover of the equipment or obvious loose parts or screws. Overheating (burn marks or staining). In addition, inspection could include the removal of the plug cover and checking that: A fuse is being used (i.e. it is a proper fuse not a piece of wire, a nail, etc.). The cord grip is holding the outer part (sheath) of the cable tightly. The wires, including the earth where fitted, are attached to the correct terminals. No bare wire is visible other than at the terminals. The terminal screws are tight. There is no sign of internal damage, overheating or entry of liquid, dust, or dirt. This does not apply to moulded plugs where only the fuse can be checked. All these checks also apply to extension leads and their plugs.

If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Minor repairs, such as changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables may be carried out by a competent member of Staff. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. All other repairs must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: In compliance with the Electricity at Work Act 1989, all electrical installations and equipment are inspected on a regular basis by Haughton Engineering Insurance Services (Tel: 0161 6215555). All items requiring attention following the report must be carried out by a competent and/or suitably qualified person. The Supervisors named in section B are responsible for ensuring that maintenance and inspection of installation in their area is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

RISK ASSESSMENT: E5 HAZARD: ELECTRICITY - PORTABLE ELECTRICAL EQUIPMENT. PERSONS AT RISK: STAFF AND VISITORS. RISK: ELECTRIC SHOCK OR BURNS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: Electricity at Work Act 1989, all electrical equipment is inspected on a regular basis. SAFE SYSTEMS OF WORK: The Supervisors named in section B are responsible for the safe use of all electrical equipment in their respective areas. 2 OR 3 WAY SOCKET ADAPTERS: Should only be used when there is no alternative. In temporary situations or where it would be impractical to fit additional plug sockets, “4 block” extensions should be used. The best solution is to fit additional plug sockets. LEADS: Care must be taken not to damage power leads for example by running a vacuum cleaner over it or any other vehicle. EXTENSION LEADS: Should only be used in temporary situations where they will not wear through or become trapped in a door. Extension leads should be suitable for the electrical load they are carrying and should be fully unwound from the reel in order to avoid overheating. Extension leads should be PAT tested on an annual basis. It is the responsibility of the operator to check all extension leads before using them - any damaged extension leads must not be used, they should either be discarded or repaired by a competent person - see REPAIRS below. RCD (Residual Current Device) PROTECTION: Portable electrical equipment and/or extension leads must not be used outdoors, or in wet or humid conditions (such as in a glasshouse or beneath an outdoor covered canopy) unless it is either 110 volt equipment or used in conjunction with a Residual Current Device (either in the form of an RCD socket, an RCD plug/adapter or an RCD fitted within the fuse box) - RCD’s must always be tested prior to use and otherwise on a regular basis. It is the responsibility of the operator to test RCD’s prior to use. The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer if any RCD is not in working. USE OF EMPLOYEES APPLIANCES: Employees are not permitted to use their own portable electrical equipment on our premises without the permission of Colin Walker and Chris Grain Garden Centre Manager. The Supervisors named in Section B are responsible for informing the Garden Centre Manager of any areas where attention is required. OPERATORS: Minor repairs, such as changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables may be carried out by a competent member of Staff. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. All other work must be carried out by a competent and/or suitably qualified electrician. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any electrical work is carried out. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Are only authorised to use tills, PDQ’s, hoovers, kettles and extension leads - no other electrical equipment whatsoever. Should be instructed in checking equipment prior to use, extension lead safety and RCD’s during induction training. PART TIME RESTAURANT STAFF: Are in addition authorised to operate equipment within the restaurant providing they have received training and follow the safe systems of work set out in our risk assessments. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training in the full contents of this risk assessment. SPECIALIST: Should be instructed during induction training in the full contents of this risk assessment. In addition should be instructed in changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use. The things to look for on the equipment, the cable and plug after disconnecting it, are signs of:

Damage, e.g., cuts, abrasion (apart from light scuffing) to the cable covering. Damage to the plug, e.g., the casing is cracked or the pins are bent. Non-standard joints including taped joints in the cable. The outer covering (sheath) of the cable not being gripped where it enters the plug or the equipment. Look to see if the coloured insulation of the terminal wires is showing. Equipment that has been used in conditions where it is not suitable, e.g. a wet or dusty workplace. Damage to the outer cover of the equipment or obvious loose parts or screws. Overheating (burn marks or staining). In addition, inspection could include the removal of the plug cover and checking that: A fuse is being used (i.e. it is a proper fuse not a piece of wire, a nail, etc.). The cord grip is holding the outer part (sheath) of the cable tightly. The wires, including the earth where fitted, are attached to the correct terminals. No bare wire is visible other than at the terminals. The terminal screws are tight. There is no sign of internal damage, overheating or entry of liquid, dust, or dirt. This does not apply to moulded plugs where only the fuse can be checked. All these checks also apply to extension leads and their plugs.

If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Minor repairs, such as changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables may be carried out by a competent member of Staff. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. All other repairs must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: In compliance with the Electricity at Work Act 1989, Portable Electrical Equipment is inspected and PAT tested and labeled on a regular basis by City Appliance Testing, 35 East Parade, Harrogate, North Yorkshire, HG1 5LQ. Tel: (0845) 6076701. All items requiring attention following the inspection must be carried out by a competent and/or suitably qualified person. The Supervisors named in section B are responsible for ensuring that maintenance and inspection of portable electrical equipment is carried out in accordance with the written maintenance and inspection procedure and that written records are kept for 5 years. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

RISK ASSESSMENT: E10 HAZARD: ELECTRICITY - ELECTRIC FLY KILLERS. PERSONS AT RISK: RESTAURANT STAFF. RISK: ELECTRIC SHOCK OR BURNS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Diane Stone and David Irving Restaurant supervisor is responsible for the safe use of all equipment in the restaurant. Electrical Fly Killers operate at a high voltage and should not be touched unless they have been unplugged. OPERATORS: Restaurant staff who have been instructed in safe use of electric fly killers and who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Are only authorised to use tills, PDQ’s, hoovers and extension leads - no other electrical equipment whatsoever. Should be instructed in checking equipment prior to use, extension lead safety and RCD’s during induction training. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training in the full contents of this risk assessment. SPECIALIST: Should be instructed during induction training in the full contents of this risk assessment. In addition should be instructed in changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use. The things to look for on the equipment, the cable and plug after disconnecting it, are signs of:

Damage, e.g., cuts, abrasion (apart from light scuffing) to the cable covering. Damage to the plug, e.g., the casing is cracked or the pins are bent. Non-standard joints including taped joints in the cable. The outer covering (sheath) of the cable not being gripped where it enters the plug or the equipment. Look to see if the coloured insulation of the terminal wires is showing. Equipment that has been used in conditions where it is not suitable, e.g. a wet or dusty workplace. Damage to the outer cover of the equipment or obvious loose parts or screws. Overheating (burn marks or staining).

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

In addition, inspection could include the removal of the plug cover and checking that: A fuse is being used (i.e. it is a proper fuse not a piece of wire, a nail, etc.). The cord grip is holding the outer part (sheath) of the cable tightly. The wires, including the earth where fitted, are attached to the correct terminals. No bare wire is visible other than at the terminals. The terminal screws are tight. There is no sign of internal damage, overheating or entry of liquid, dust, or dirt. This does not apply to moulded plugs where only the fuse can be checked. All these checks also apply to extension leads and their plugs.

If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Diane Stone and David Irving Restaurant Supervisor is responsible for ensuring that maintenance and inspection of electric fly killers is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT Diane Stone and David Irving Restaurant Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Diane Stone and David Irving Restaurant Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

RISK ASSESSMENT: E15 HAZARD: COOKING/CATERING APPLIANCES WATER HEATERS - HEAT. PERSONS AT RISK: RESTAURANT STAFF. RISK: FIRE, BURNS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Diane Stone and David Irving Restaurant supervisor is responsible for the safe use of all equipment in the restaurant. THERMOSTATS: All deep fat frying appliances should be equipped with thermostats designed to protect the temperature of cooking oils rising above 205 degrees Celsius. In addition, all deep fat fryers should be fitted with automatic thermostatic cut outs arranged to cut off the heat in the event of a failure of the working thermostat. ELECTRICAL SUPPLY: Should be switched off after use. OPERATORS: Restaurant staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate cooking/catering appliances or water heaters. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that they must not operate cooking/catering appliances or water heaters unless they have the necessary experience and knowledge of safe practice to operate them safely. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Diane Stone and David Irving Restaurant Supervisor is responsible for ensuring that all boilers and cooking appliances within the Restaurant are inspected and serviced on an annual basis by a local electrical contractor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Diane Stone and David Irving Restaurant Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

RISK ASSESSMENT: E20 HAZARD: ELECTRICITY – COOKING/CATERING APPLIANCES AND PORTABLE ELECTRICAL EQUIPMENT USED IN OUR RESTAURANTS. TO INCLUDE MIXING MACHINES, TOASTING MACHINES, MICROWAVE OVENS, SLICING MACHINES ETC. PERSONS AT RISK: STAFF AND VISITORS. RISK: ELECTRIC SHOCK OR BURNS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: Electricity at Work Act 1989, all electrical equipment is inspected on a regular basis. SAFE SYSTEMS OF WORK: Diane Stone and David Irving Restaurant supervisor is responsible for the safe use of all electrical equipment in the restaurant. LEADS: Care must be taken not to damage power leads for example by running a vacuum cleaner over it or any other vehicle. EXTENSION LEADS: Should only be used in temporary situations where they will not wear through or become trapped in a door. Extension leads should be suitable for the electrical load they are carrying and should be fully unwound from the reel in order to avoid overheating. Extension leads should be PAT tested on an annual basis. It is the responsibility of the operator to check all extension leads before using them - any damaged extension leads must not be used, they should either be discarded or repaired by a competent person - see REPAIRS below. RCD (Residual Current Device) PROTECTION: Portable electrical equipment and/or extension leads must not be used outdoors, or in wet or humid conditions unless it is either 110 volt equipment or used in conjunction with a Residual Current Device (either in the form of an RCD socket, an RCD plug/adapter or an RCD fitted within the fuse box) - RCD’s must always be tested prior to use and otherwise on a regular basis. It is the responsibility of the operator to test RCD’s prior to use. The operators are responsible for informing Diane Stone and David Irving Restaurant supervisor, Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer if any RCD is not in working. USE OF EMPLOYEES APPLIANCES: Employees are not permitted to use their own portable electrical equipment on our premises without the permission of Colin Walker and Chris Grain Garden Centre Manager. Diane Stone and David Irving Restaurant supervisor is responsible for informing the Garden Centre Manager of any areas where attention is required. OPERATORS: Restaurant staff who have been instructed in the safe use of the item of equipment and who have the necessary experience and knowledge of safe practice. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any electrical work is carried out. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Are only authorised to use tills, PDQ’s, hoovers, kettles and extension leads - no other electrical equipment whatsoever. Should be instructed in checking equipment prior to use, extension lead safety and RCD’s during induction training. PART TIME RESTAURANT STAFF: Are in addition authorised to operate equipment within the restaurant providing they have received training and follow the safe systems of work set out in our risk assessments. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training in the full contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) informDiane Stone and David Irving Restaurant supervisor, Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Diane Stone and David Irving Restaurant supervisor, Colin Walker and Chris Grain Garden Centre Manager or Chris Grain

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 12.

Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Diane Stone and David Irving Restaurant supervisor, Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Diane Stone and David Irving Restaurant supervisor, Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use. The things to look for on the equipment, the cable and plug after disconnecting it, are signs of:

Damage, e.g., cuts, abrasion (apart from light scuffing) to the cable covering. Damage to the plug, e.g., the casing is cracked or the pins are bent. Non-standard joints including taped joints in the cable. The outer covering (sheath) of the cable not being gripped where it enters the plug or the equipment. Look to see if the coloured insulation of the terminal wires is showing. Equipment that has been used in conditions where it is not suitable, e.g. a wet or dusty workplace. Damage to the outer cover of the equipment or obvious loose parts or screws. Overheating (burn marks or staining). In addition, inspection could include the removal of the plug cover and checking that: A fuse is being used (i.e. it is a proper fuse not a piece of wire, a nail, etc.). The cord grip is holding the outer part (sheath) of the cable tightly. The wires, including the earth where fitted, are attached to the correct terminals. No bare wire is visible other than at the terminals. The terminal screws are tight. There is no sign of internal damage, overheating or entry of liquid, dust, or dirt. This does not apply to moulded plugs where only the fuse can be checked. All these checks also apply to extension leads and their plugs.

If any defects are identified, Staff must immediately inform Diane Stone and David Irving Restaurant supervisor, Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Minor repairs, such as changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables may be carried out by a competent member of Staff. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. All other repairs must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: In compliance with the Electricity at Work Act 1989, Portable Electrical Equipment is inspected and PAT tested and labeled on a regular basis by City Appliance Testing, 35 East Parade, Harrogate, North Yorkshire, HG1 5LQ. Tel: (0845) 6076701. All items requiring

attention following the inspection must be carried out by a competent and/or suitably qualified person. Diane Stone and David Irving Restaurant supervisor is responsible for ensuring that maintenance and inspection of portable electrical equipment is carried out in accordance with the written maintenance and inspection procedure and that written records are kept for 5 years. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Electricity\Electrical Equipment = E

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 13.

2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Diane Stone and David Irving Restaurant supervi Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

EQUIPMENT AND MACHINERY RISK ASSESSMENT: F1 HAZARD: WORKING AT HEIGHT ON LADDERS/STEPLADDERS. PERSONS AT RISK: STAFF. RISK: FALLING FROM HEIGHT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Only BS EN (EN131) Industrial ladders and stepladders should be used on our premises. Ladders must be checked prior to each use. Ladders must be used at the correct angle as specified in the label (75 degrees). Never exceed the highest weight load stated on the ladder. Ladders should only be used on firm level ground or indoors on level flooring. Ladders must always be tied or footed. Never stand a ladder on a moveable object such as bricks, a pallet, a forklift etc. Never over reach – keep your belt buckle inside the stiles and both feet on the same rung. Always keep at least one hand free to grip the ladder. Staff who suffer from dizziness or vertigo must not use ladders or stepladders

OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Are only authorised to use stepladders. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Staff aged 18 years or older are authorised to use all types of ladders. Staff under 18 years are only authorised to use stepladders. All Staff should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Chris Grain Indoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Chris Grain Indoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

RISK ASSESSMENT: F5 HAZARD: WORKING WITH NON MECHANICAL EQUIPMENT - GENERAL. PERSONS AT RISK: STAFF. RISK: INJURY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection of built in equipment (such as extractor fans, electrical doors etc.) is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

RISK ASSESSMENT: F10 HAZARD: DANGEROUS PARTS ON MACHINERY NOT SPECIFICALLY INCLUDED IN THIS RISK ASSESSMENT. PERSONS AT RISK: STAFF. RISK: INJURY. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Not always. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: OPERATORS: Staff who have the relevant qualifications, experience and authorisation and who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection of built in equipment (such as extractor fans, electrical doors etc.) is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

RISK ASSESSMENT: F15 HAZARD: COMPRESSED AIR - ANY MACHINERY OPERATED BY COMPRESSED AIR (TO WHICH THE PRESSURE EQUIPMENT REGULATIONS 1999 AND THE PRESSURE SYSTEMS SAFETY REGULATIONS 2000 APPLY). PERSONS AT RISK: STAFF. RISK: BLAST INJURY OR INJURY CAUSED BY INCORRECT OPERATION OF EQUIPMENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Yes. Machinery or equipment operated by compressed air must not be used by our staff under any circumstances. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Machinery or equipment operated by compressed air must not be used by our staff under any circumstances. OPERATORS: Nobody authorised. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training not to use equipment operated by compressed air. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training not to use equipment operated by compressed air. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: N/A. INSTRUCTION/OPERATING MANUAL: N/A. WARNING STICKERS OR SIGNS: N/A. GUARDS: N/A. CHECKING EQUIPMENT PRIOR TO EACH USE: N/A. REPAIRS: N/A. MAINTENANCE AND INSPECTION: N/A. UNATTENDED EQUIPMENT/TOOLS: N/A. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): N/A.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

RISK ASSESSMENT: F17 HAZARD: STEAM AND HOT WATER UNDER PRESSURE - CAPPUCCINO/STILL MACHINES. PERSONS AT RISK: RESTAURANT STAFF, VISITORS. RISK: INJURY CAUSED BY LEAKING EQUIPMENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: Pressure Systems Safety Regulations 2000. SAFE SYSTEMS OF WORK: Diane Stone and David Irving Restaurant supervisor is responsible for the safe use of all equipment in the restaurant. A Written Scheme of Examination to be prepared by a competent person (independent inspection service provider accredited to BS EN 45004: 1995) in accordance with the Pressure Systems Safety Regulations 2000. This Scheme of Examination will be prepared and maintained by Haughton Engineering Insurance Services (Tel: 0161 6215555). The Cappuccino and Still machines should be stripped down and inspected every 12 months by a qualified engineer and witnessed by Haughton Engineering Insurance Services. OPERATORS: Staff who have been trained in the use Cappuccino and/or Still machines by an experienced and competent member of staff. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be trained in the use of this equipment and comply with the safe systems of work set out in this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be trained in the use of this equipment and comply with the safe systems of work set out in this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: In compliance with the Pressure Systems Safety Regulations 2000 all Cappuccino and Still machines should be stripped down and inspected on an annual basis (by an independent

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

inspection service provider accredited to BS EN 45004: 1995) in the presence of Haughton Engineering Insurance Services (Tel: 0161 6215555). Diane Stone and David Irving Restaurant Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the Written Scheme of Examination. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: N/A. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Diane Stone and David Irving Restaurant Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Diane Stone and David Irving Restaurant Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

RISK ASSESSMENT: F20 HAZARD: POWER SWEEPING MACHINES. PERSONS AT RISK: STAFF AND VISITORS. RISK: COLLISION, ELECTRIC SHOCK FROM BATTERY, EXPLOSIVE GASES FROM BATTERY, FUEL LEAKAGE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK:

Operators should take extreme care whilst working in areas to which the public have access. In particular, speed of travel should be kept below normal walking speed. Power sweeping machines should not be operated in areas which are congested with the public - arrange your work at times when the area is likely to be empty or less populated. Some power sweeping machines are powered by 12 volt car type batteries. These should be charged in accordance with the instruction manual in a well ventilated area in order to allow dispersal of explosive gases - do not smoke in the vicinity of batteries under charge. Beware of spilling electrolyte when topping up or carrying batteries. Never touch live battery contacts. Some power sweeping machines are powered by petrol lawnmower type engines. These should be refueled in accordance with the instruction manual in an outdoor area to which the public do not have access. Petrol should be stored in 10L maximum metal cans specifically designed and marked for this purpose.

OPERATORS: Any staff aged 18 or older who have been instructed in the safe use of the sweeping machine and who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training not use the power sweeping machine. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training not use the power sweeping machine unless they have been instructed in its safe use and have the necessary experience and knowledge of safe practice. SPECIALIST: Should be instructed in the safe use of the sweeping machine and have the necessary experience and knowledge of safe practice. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Colin Walker Outdoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 12.

RISK ASSESSMENT: F22 HAZARD: PRESSURE WASHERS. PERSONS AT RISK: STAFF AND VISITORS. RISK: ELECTRIC SHOCK, INJURY FROM PRESSURISED WATER, FUEL LEAKAGE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Electricity at Work Act 1989, all electrical equipment is inspected on a regular basis. The Supervisors named in section B are responsible for the safe use of all electrical equipment in their respective areas.

Pressure Washers must not be used without a Residual Current Device (either in the form of an RCD socket, an RCD plug/adaptor or an RCD fitted within a fuse box). It is the responsibility of the operator to test RCD’s prior to use. Care must be taken not to damage the power lead for example by running over it with a vehicle/forklift/heavy trolleys. Do not use the pressure washer if it has a damaged lead. Extension leads should only be used where they will not wear through or become trapped in a door. Extension leads should be suitable for the electrical load they are carrying and should be fully unwound from the reel in order to avoid overheating. Care must be taken not to damage the extension lead for example by running over it with a vehicle/forklift/heavy trolleys. Do not use the pressure washer with a damaged extension lead. Take care that water does not come into contact with the lead - extension lead plug connection. Some pressure washers use fuel oil to heat the water. Refueling should be in accordance with the instruction manual in an outdoor area. Fuel should be stored in 10L maximum metal cans specifically designed and marked for this purpose. The lance, hoses and all connections must be visually checked prior to use. Do not use the pressure sprayer if any leaks or damage are/is identified. Some pressure washers produce hot water. Be aware of this and take extreme care when using a hot water setting. Never use the pressure washer to clean where there are electrical installations, such as plug sockets, light switches or electrical trunking. Never direct the water jet at any person.

OPERATORS: Any staff aged 18 or older who have been instructed in the safe use of the pressure washer and who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training not use the pressure washer. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training not use the pressure washer unless they have been instructed in its safe use and have the necessary experience and knowledge of safe practice. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 13.

person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. In particular, you must check for:

Damage, e.g., cuts, abrasion (apart from light scuffing) to the cable covering. Damage to the plug, e.g., the casing is cracked or the pins are bent. Non-standard joints including taped joints in the cable. The outer covering (sheath) of the cable not being gripped where it enters the plug or the equipment. Look to see if the coloured insulation of the terminal wires is showing. Equipment that has been used in conditions where it is not suitable, e.g. a wet or dusty workplace. Damage to the outer cover of the equipment or obvious loose parts or screws. Overheating (burn marks or staining). In addition, inspection could include the removal of the plug cover and checking that: A fuse is being used (i.e. it is a proper fuse not a piece of wire, a nail, etc.). The cord grip is holding the outer part (sheath) of the cable tightly. The wires, including the earth where fitted, are attached to the correct terminals. No bare wire is visible other than at the terminals. The terminal screws are tight. There is no sign of internal damage, overheating or entry of liquid, dust, or dirt. This does not apply to moulded plugs where only the fuse can be checked. All these checks also apply to extension leads and their plugs.

If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): Wellington boots, waterproof coverall/coat, rubber gloves will be provided when requested. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and Colin Walker Outdoor Supervisor. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 14.

RISK ASSESSMENT: F23 HAZARD: ELECTRICALLY OPERATED POWER TOOLS INCLUDING BUT NOT LIMITED TO DRILLS AND SAWS. PERSONS AT RISK: STAFF AND VISITORS. RISK: CUTS, ELECTRIC SHOCK OR BURNS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: Electricity at Work Act 1989, all electrical equipment is inspected on a regular basis. SAFE SYSTEMS OF WORK: The Supervisors named in section B are responsible for the safe use of all electrical equipment in their respective areas. CORDON OFF AREA IF APPROPRIATE: Operators should take extreme care whilst working in areas to which the public have access. In some cases it may be necessary to cordon off areas in which work is being carried out. EYE PROTECTION: Safety goggles must always be worn whilst using power tools. 2 OR 3 WAY SOCKET ADAPTERS: Should only be used when there is no alternative. In temporary situations or where it would be impractical to fit additional plug sockets, “4 block” extensions should be used. The best solution is to fit additional plug sockets. LEADS: Care must be taken not to damage power leads for example by running a vacuum cleaner over it or any other vehicle. EXTENSION LEADS: Should only be used in temporary situations where they will not wear through or become trapped in a door. Extension leads should be suitable for the electrical load they are carrying and should be fully unwound from the reel in order to avoid overheating. Extension leads should be PAT tested on an annual basis. It is the responsibility of the operator to check all extension leads before using them - any damaged extension leads must not be used, they should either be discarded or repaired by a competent person - see REPAIRS below. RCD (Residual Current Device) PROTECTION: Portable electrical equipment and/or extension leads must not be used outdoors, or in wet or humid conditions (such as in a glasshouse or beneath an outdoor covered canopy) unless it is either 110 volt equipment or used in conjunction with a Residual Current Device (either in the form of an RCD socket, an RCD plug/adapter or an RCD fitted within the fuse box) - RCD’s must always be tested prior to use and otherwise on a regular basis. It is the responsibility of the operator to test RCD’s prior to use. The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer if any RCD is not in working. USE OF EMPLOYEES APPLIANCES: Employees are not permitted to use their own portable electrical equipment on our premises without the permission of Colin Walker and Chris Grain Garden Centre Manager. The Supervisors named in Section B are responsible for informing the Garden Centre Manager of any areas where attention is required. OPERATORS: Only staff who have been specifically authorised to use power tools by Colin Walker and Chris Grain Garden Centre Manager and who have the necessary experience and knowledge of safe practice. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training not to use power tools. PART TIME RESTAURANT STAFF: Should be instructed during induction training not to use power tools. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training not to use power tools without the authorization of Colin Walker and Chris Grain Garden Centre Manager. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 15.

responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use. The things to look for on the equipment, the cable and plug after disconnecting it, are signs of:

Damage, e.g., cuts, abrasion (apart from light scuffing) to the cable covering. Damage to the plug, e.g., the casing is cracked or the pins are bent. Non-standard joints including taped joints in the cable. The outer covering (sheath) of the cable not being gripped where it enters the plug or the equipment. Look to see if the coloured insulation of the terminal wires is showing. Equipment that has been used in conditions where it is not suitable, e.g. a wet or dusty workplace. Damage to the outer cover of the equipment or obvious loose parts or screws. Overheating (burn marks or staining). In addition, inspection could include the removal of the plug cover and checking that: A fuse is being used (i.e. it is a proper fuse not a piece of wire, a nail, etc.). The cord grip is holding the outer part (sheath) of the cable tightly. The wires, including the earth where fitted, are attached to the correct terminals. No bare wire is visible other than at the terminals. The terminal screws are tight. There is no sign of internal damage, overheating or entry of liquid, dust, or dirt. This does not apply to moulded plugs where only the fuse can be checked. All these checks also apply to extension leads and their plugs.

If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Minor repairs, such as changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables may be carried out by a competent member of Staff. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. All other repairs must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: In compliance with the Electricity at Work Act 1989, Portable Electrical Equipment is inspected and PAT tested and labeled on a regular basis by City Appliance Testing, 35 East Parade, Harrogate, North Yorkshire, HG1 5LQ. Tel: (0845) 6076701. All items requiring attention following the inspection must be carried out by a competent and/or suitably qualified person. The Supervisors named in section B are responsible for ensuring that maintenance and inspection of portable electrical equipment is carried out in accordance with the written maintenance and inspection procedure and that written records are kept for 5 years. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 16.

3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Eye protecting goggles must be worn whilst operating power tools. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 17.

RISK ASSESSMENT: F25 HAZARD: COMPANY VEHICLES. PERSONS AT RISK: DRIVERS, PASSENGERS AND THE PUBLIC. RISK: INJURY RESULTING FROM MECHANICAL FAILURE, DRIVER ERROR OR ROAD TRAFFIC ACCIDENT, INJURY CAUSED BY MECHANICAL TAIL LIFT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: All drivers of company vehicles must hold the appropriate and current DVLC driving licence before driving any vehicle. All vehicles must have a current MOT certificate, valid tax disc and be insured. SAFE SYSTEMS OF WORK: OPERATORS OF COMPANY VEHICLES ARE RESPONSIBLE FOR: Immediately informing Colin Walker and Chris Grain Garden Centre Manager if they have been

convicted during the past 3 years of an offence of dangerous driving, drinks/drugs or have ever been disqualified from driving or fined a sum in excess of £100 in respect of any offence in connection with any motor vehicle or if they have any physical impairment or have a mental or physical condition necessitating the use of mechanical aids or the prolonged use of drugs.

Ensuring that the vehicle complies with all legal requirements in place at any time and that it is operated in accordance with current legislation. COMPANY VEHICLES MUST NOT BE USED UNDER ANY CIRCUMSTANCES IF THEY DO NOT COMPLY WITH THE REQUIREMENTS OF THIS POLICY.

ENSURING THAT THE VEHICLE COMPLIES WITH ALL LEGAL REQUIREMENTS IN PLACE AT ANY TIME:

1. The vehicle has a current M.O.T. certificate if required. 2. The vehicle is insured. Never let anyone drive a vehicle without checking that they are insured to do so and that they hold the appropriate driving license. Please note - vehicles are NOT covered by our insurance policy unless they have a current M.O.T. certificate AND unless the driver has an appropriate driving license. 3. The vehicle has a current tax disc. Please note - vehicles are NOT covered by our insurance policy unless they have a current Tax Disc. 4. The vehicle is in a safe and road worthy condition. Check tyres, windscreen wipers, windscreen chips, exhaust emissions, brakes, seat belts, steering etc. regularly. Additional items may need checking in order to comply with the law.

ENSURING THAT THE VEHICLE IS OPERATED IN ACCORDANCE WITH CURRENT LEGISLATION.

You must drive your vehicle in a safe and controlled manner and in line with legal requirements. TAIL LIFT (WHERE FITTED): PARK ON FLAT GROUND: Whenever possible park the vehicle on flat ground. LOAD RESTRAINT: Ensure that the load is restrained during tail lift operation. Wheels on trolleys must be held firmly against “stops”. AVOID HAZARD ZONE: Never stand in the “hazard zone” where you could be hit by falling loads. KEEP FEET AND FINGERS WELL CLEAR: Make sure your feet and fingers are well clear before the tail lift is operated. VEHICLE BATTERY CARE: Do not smoke in the vicinity of batteries under charge and ensure adequate ventilation is provided. Beware of spilling electrolyte when topping up or carrying batteries. TRAILERS: The trailer is based at East Busk Lane Nurseries.

OPERATORS: Only Christopher Smith and Robert Cawkwell are authorised to tow the trailer. VEHICLES: Only the vehicles used by Christopher Smith and Robert Cawkwell are authorised to tow the trailer. VARIATIONS: If any other member of staff needs to tow the trailer for any reason, then they must first obtain the permission of Christopher Smith and Robert Cawkwell, who will provide training prior to authorising its use.

MOBILE TELEPHONES: Mobile telephones must never be used whilst operating any vehicle. If any mobile telephone rings whilst a vehicle is being operated (whether the telephone belongs to the company or is private) it must not be answered. OPERATORS: Only Staff who have been authorised by Colin Walker and Chris Grain Garden Centre Manager and who hold a current DVLC Driving License are authorised to operate such Company Vehicles as their DVLC Driving License dictates. Such licenses must be inspected on an annual basis by Colin Walker and Chris Grain Garden Centre Manager. Tail Lifts should only be operated by staff who have received instruction and in accordance with this risk assessment and in accordance with risk assessment F73. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS:

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 18.

PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate any company vehicles. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Operators of company vehicles are responsible for ensuring that maintenance and inspection is carried out in accordance with the manufacturers recommendations and in accordance with the written maintenance and inspection procedure. Tail Lifts must be maintained on a regular basis in accordance with the instruction manual and be inspected and certified every 6 months by AON Risk Services (Donna Jackson, Aon Risk Services, Arkwright House, Parsonage Gardens, MANCHESTER. M3 2LF. Tel: 0161 832 4312). Operators are responsible for informing the Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required such as worn tyres, mechanical problems etc. UNATTENDED EQUIPMENT/TOOLS: The operator is responsible for ensuring that vehicles are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE VEHICLES UNATTENDED UNLESS LOCKED UP. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 19.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Chris Grain Health and Safety Officer is responsible for the provision, storage and use of PPE for company vehicles.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 20.

RISK ASSESSMENT: F28 HAZARD: EMPLOYEES OWN VEHICLES USED DURING WORKING HOURS OR IN THE COURSE OF WORK. PERSONS AT RISK: DRIVERS, PASSENGERSAND THE PUBLIC. RISK: INJURY RESULTING FROM MECHANICAL FAILURE, DRIVER ERROR OR ROAD TRAFFIC ACCIDENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: All drivers of vehicles must hold the appropriate and current DVLC driving licence before driving any vehicle. All vehicles must have a current MOT certificate, valid tax disc and be insured. SAFE SYSTEMS OF WORK: OPERATORS OF COMPANY VEHICLES ARE RESPONSIBLE FOR: Immediately informing Colin Walker and Chris Grain Garden Centre Manager if they have been

convicted during the past 3 years of an offence of dangerous driving, drinks/drugs or have ever been disqualified from driving or fined a sum in excess of £100 in respect of any offence in connection with any motor vehicle or if they have any physical impairment or have a mental or physical condition necessitating the use of mechanical aids or the prolonged use of drugs.

Ensuring that the vehicle complies with all legal requirements in place at any time and that it is operated in accordance with current legislation. COMPANY VEHICLES MUST NOT BE USED UNDER ANY CIRCUMSTANCES IF THEY DO NOT COMPLY WITH THE REQUIREMENTS OF THIS POLICY.

ENSURING THAT THE VEHICLE COMPLIES WITH ALL LEGAL REQUIREMENTS IN PLACE AT ANY TIME:

1. The vehicle has a current M.O.T. certificate if required. 2. The vehicle is insured. Never let anyone drive a vehicle without checking that they are insured to do so and that they hold the appropriate driving license. Please note - vehicles are NOT covered by an insurance policy unless they have a current M.O.T. certificate AND unless the driver has an appropriate driving license. 3. The vehicle has a current tax disc. Please note - vehicles are NOT covered by an insurance policy unless they have a current Tax Disc. 4. The vehicle is in a safe and road worthy condition. Check tyres, windscreen wipers, windscreen chips, exhaust emissions, brakes, seat belts, steering etc. regularly. Additional items may need checking in order to comply with the law.

ENSURING THAT THE VEHICLE IS OPERATED IN ACCORDANCE WITH CURRENT LEGISLATION.

You must drive your vehicle in a safe and controlled manner and in line with legal requirements. VEHICLE BATTERY CARE: Do not smoke in the vicinity of batteries under charge and ensure adequate ventilation is provided. Beware of spilling electrolyte when topping up or carrying batteries. MOBILE TELEPHONES: Mobile telephones must never be used whilst operating any vehicle. If any mobile telephone rings whilst a vehicle is being operated (whether the telephone belongs to the company or is private) it must not be answered. OPERATORS: Only Staff who have been authorised by Colin Walker and Chris Grain Garden Centre Manager and who hold a current DVLC Driving License are authorised to operate such vehicles as their DVLC Driving License dictates. Such licenses must be inspected on an annual basis by Colin Walker and Chris Grain Garden Centre Manager. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate any company vehicles. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 21.

Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Operators of vehicles are responsible for ensuring that maintenance and inspection is carried out in accordance with the manufacturers recommendations UNATTENDED EQUIPMENT/TOOLS: The operator is responsible for ensuring that vehicles are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE VEHICLES UNATTENDED UNLESS LOCKED UP. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Chris Grain Health and Safety Officer is responsible for the provision, storage and use of PPE for vehicles.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 22.

RISK ASSESSMENT: F30 HAZARD: FORK LIFT TRUCKS. PERSONS AT RISK: OPERATORS, STAFF AND VISITORS. RISK: COLLISION, CRUSH INJURY, FORKLIFT ROLLING OVER, DRIVER FALLING FROM VEHICLE, UNAUTHORISED START-UP OF THE VEHICLE, RESTRICTED DRIVER VISIBILITY, FAILURE OF EQUIPMENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: The Lifting Operations and Lifting Equipment Regulations 1998. SAFE SYSTEMS OF WORK:

Warning signs must be displayed whilst fork lift trucks are in operation. Orange flashing beacons must be fitted and operating. Special care must be taken when operating in areas to which the public have access. Forklifts must not be used on uneven surfaces where there might be a risk of rollover. Forklifts must be fitted with a rollover protective structure and falling object protective structure. Operators must use seatbelts. Ignition keys should be removed from the forklift whenever it is left unattended. Operators must take extreme care when lifting large loads that obstruct visibility. In many cases it will be safer to travel in reverse or to ask the assistance of an additional member of staff. Mirrors will be fitted when requested. Operators must wear safety boots.

OPERATORS: Trained staff aged 18 years or older who have attended an approved fork lift truck training course and who have been awarded an operator certificate. Certificates must be inspected on an annual basis by Colin Walker and Chris Grain Garden Centre Manager. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate fork lift trucks. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that they must not operate fork lift trucks. SPECIALIST: Forklift operators must be fully aware of the contents of this risk assessment and must have attended an approved fork lift truck training course and have been awarded an operator certificate. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 23.

CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. For avoidance of any doubt, Fork lift trucks must be maintained on a regular basis in accordance with the instruction manual. Inspection and certification must be carried out every 6 months by AON Risk Services (Donna Jackson, Aon Risk Services, Arkwright House, Parsonage Gardens, MANCHESTER. M3 2LF. Tel: 0161 832 4312). UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. Ignition keys should be removed from the forklift whenever it is left unattended. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 24.

RISK ASSESSMENT: F32 HAZARD: FORKLIFT MOUNTED WORK PLATFORMS - WORKING AT HEIGHT, OPERATING A FORKLIFT. PERSONS AT RISK: OPERATORS, STAFF AND VISITORS. RISK: FALLING FROM HEIGHT, ITEMS FALLING FROM HEIGHT, COLLISION, CRUSH INJURY, FORKLIFT ROLLING OVER, DRIVER FALLING FROM VEHICLE, UNAUTHORISED START-UP OF THE VEHICLE, RESTRICTED DRIVER VISIBILITY, FAILURE OF EQUIPMENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: The Lifting Operations and Lifting Equipment Regulations 1998. FORKLIFT SAFE SYSTEMS OF WORK – OUR FORKLIFT TRUCKS RISK ASSESSMENT F30 MUST BE COMPLIED WITH AT ALL TIMES. IN PARTICULAR:

Warning signs must be displayed whilst fork lift trucks are in operation. Orange flashing beacons must be fitted and operating. Special care must be taken when operating in areas to which the public have access. Forklifts must be fitted with a rollover protective structure and falling object protective structure. Operators must use seatbelts. Ignition keys should be removed from the forklift whenever it is left unattended. Operators must take extreme care when lifting large loads that obstruct visibility. In many cases it will be safer to travel in reverse or to ask the assistance of an additional member of staff. Mirrors will be fitted when requested. Operators must wear safety boots.

OPERATORS OF THE FORKLIFT: Trained staff aged 18 years or older who have attended an approved fork lift truck training course including use of a forklift mounted work platform and who have been awarded an operator certificate. Certificates must be inspected on an annual basis by Colin Walker and Chris Grain Garden Centre Manager. FORKLIFT MOUNTED WORK PLATFORM SAFE SYSTEMS OF WORK:

Before mounting the work platform onto the forklift, check that it is compatible. Check the details on the capacity plate of the platform with the capacity plate on the forklift. The weight of the platform together with its load should not be more than one half of the rated capacity of the forklift. Ensure that the operating manual is available on the work platform. Ensure that the platform is securely fitted to the forklift as described in the operating manual and that the fork locking mechanism is engaged. NO-ONE MUST ENTER THE PLATFORM UNLESS IT IS SECURELY FITTED TO THE FORKLIFT AS DESCRIBED. The platform must be used on firm level surfaces only. The work platform should not be used on a forklift with a side shift mechanism. The tilt mechanism must be placed in a position so that the floor of the work platform is normally horizontal when in use. The work platform gate (where provided) must be closed and latched before operation. Never exceed the Safe Working Load of the work platform. Never lean out from the work platform when it is being raised or lowered. The forklift operator must remain at the controls of the truck whenever the work platform is elevated. Special care must be taken when operating in areas to which the public have access. Barriers should be set up to prevent unauthorised access to the area immediately below the work platform. The work platform must not be used within 15 metres of overhead power lines. A safety harness should be worn and be anchored to the work platform. Take special care not to drop anything from the elevated work platform. Never put yourself in a situation that you could not be rescued from.

OPERATORS IN THE WORK PLATFORM: Trained staff aged 18 years or older who have attended either an approved access platform training course or an approved fork lift truck training course including use of a forklift mounted work platform and who have been awarded an operator certificate. Certificates must be inspected on an annual basis by Colin Walker and Chris Grain Garden Centre Manager. Access platform Certificates are valid for 5 years providing a multiple choice exam paper has been taken during the training course – otherwise they are valid for 2 years. Forklift Certificates are valid for life. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate either the forklift truck or the work platform.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 25.

FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that they must not operate either the forklift truck or the work platform unless they have been trained as operators as set out in this risk assessment.. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Robert Cawkwell Access Platform Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. For avoidance of any doubt, Fork lift trucks must be maintained on a regular basis in accordance with the instruction manual. Inspection and certification must be carried out every 6 months by AON Risk Services (Donna Jackson, Aon Risk Services, Arkwright House, Parsonage Gardens, MANCHESTER. M3 2LF. Tel: 0161 832 4312). The work platform should be stored in such a manner so that it will not be damaged or allowed to rust. Maintenance procedures must include: a) Checking all warning notices are present and legible. b) Checking gates and self locking mechanisms (when installed). d) Checking for visible damage to the work platform that would impair safe operation. e) Checking that the fork locking mechanism is operational. f) Lubricating any moving parts. Inspection and certification of the forklift must be carried out every 6 months in accordance with risk assessment F30. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)?

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 26.

2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): PPE such as a hard hat or gloves may be required for certain applications, which must be identified by the operator with regard to the particular task being carried out. A safety harness should always be used. Robert Cawkwell Access Platform Supervisor is responsible for the provision, storage and use of PPE for the work platform. Particular attention should be paid to regular inspection of the safety harness.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Robert Cawkwell Access Platform Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Robert Cawkwell Access Platform Supervisor is responsible for the overall safe use of the work platform. Colin Walker and Chris Grain Garden Centre Manager is responsible for the safe use of the work platform at this branch.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 27.

RISK ASSESSMENT: F35 HAZARD: PALLET TRUCKS. PERSONS AT RISK: OPERATORS, STAFF AND VISITORS. RISK: COLLISION, CRUSH INJURY, FAILURE OF EQUIPMENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: The Lifting Operations and Lifting Equipment Regulations 1998. SAFE SYSTEMS OF WORK:

Operators must wear safety boots. Special care must be taken when operating in areas to which the public have access.

OPERATORS: Staff aged 18 years or older who have been instructed in the safe use of pallet trucks and who have the necessary experience and knowledge of safe practice. Staff aged under 18 years may operate pallet trucks providing there is an experienced member of staff over 18 present. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Chris Grain Indoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. For avoidance of any doubt, pallet trucks must be maintained on a regular basis in accordance with the instruction manual. Inspection and certification must be carried out every 12 months by AON Risk Services (Donna

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 28.

Jackson, Aon Risk Services, Arkwright House, Parsonage Gardens, MANCHESTER. M3 2LF. Tel: 0161 832 4312). UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 29.

RISK ASSESSMENT: F36 HAZARD: POWER ASSISTED PALLET TRUCKS. PERSONS AT RISK: OPERATORS, STAFF AND VISITORS. RISK: COLLISION, CRUSH INJURY, FAILURE OF EQUIPMENT. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: The Lifting Operations and Lifting Equipment Regulations 1998. SAFE SYSTEMS OF WORK:

Operators must wear safety boots. Operators should take extreme care whilst working in areas to which the public have access. In particular, speed of travel should be kept below normal walking speed. Power assisted pallet trucks should not be operated in areas which are congested with the public - arrange your work at times when the area is likely to be empty or less populated. Power assisted pallet trucks are powered by 12 volt car type batteries. These should be charged in accordance with the instruction manual in a well ventilated area in order to allow dispersal of explosive gases - do not smoke in the vicinity of batteries under charge. Beware of spilling electrolyte when topping up or carrying batteries. Never touch live battery contacts. Power assisted pallet trucks must not be used on uneven surfaces where there might be a risk of rollover. Ignition keys should be removed from the pallet truck whenever it is left unattended.

OPERATORS: Staff aged 18 years or older who have been instructed in the safe use of pallet trucks and who have the necessary experience and knowledge of safe practice. Staff aged under 18 years may operate pallet trucks providing there is an experienced member of staff over 18 present. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 30.

Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Chris Grain Indoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. For avoidance of any doubt, pallet trucks must be maintained on a regular basis in accordance with the instruction manual. Inspection and certification must be carried out every 12 months by AON Risk Services (Donna Jackson, Aon Risk Solutions, 40 Spring Gardens, MANCHESTER. M2 1EN. Tel: 0161 687 2000). UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 31.

RISK ASSESSMENT: F40 HAZARD: ACCESS PLATFORM - WORKING AT HEIGHT, HEAVY EQUIPMENT. PERSONS AT RISK: OPERATORS, STAFF AND VISITORS. RISK: FALLING FROM HEIGHT, ITEMS FALLING FROM HEIGHT, CRUSH INJURIES WHILST MOVING ACCESS PLATFORM. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: The Lifting Operations and Lifting Equipment Regulations 1998. SAFE SYSTEMS OF WORK:

Ensure that the operating manual is available on the access platform. Platform must be used indoors on firm level floors only. All outriggers must be in place before operation. The platform gate must be closed and latched before operation. Only one person must use the platform at any time. Never exceed the Safe Working Load. Never lean out of the access platform when it is being raised or lowered. Special care must be taken when operating in areas to which the public have access. Barriers should be set up to prevent unauthorised access to the area immediately below the access platform. The access platform must not be used within 15 metres of overhead power lines. A safety harness should be worn and be anchored to the platform. Take special care not to drop anything from the elevated access platform. Never use the access platform unless there is a competent member of staff nearby who would be able to safely lower the access platform in the event of a power failure. Never put yourself in a situation that you could not be rescued from.

OPERATORS: Trained staff aged 18 years or older who have attended an approved access platform training course and who have been awarded an operator certificate. Certificates must be inspected on an annual basis by Colin Walker and Chris Grain Garden Centre Manager. Certificates are valid for 5 years providing a multiple choice exam paper has been taken during the training course – otherwise they are valid for 2 years. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate or move the access platform. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that they must not operate or move the access platform. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 32.

GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Robert Cawkwell Access Platform Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. For avoidance of any doubt, the access platform must be maintained on a regular basis in accordance with the instruction manual. Inspection and certification must be carried out every 6 months by AON Risk Services (Donna Jackson, Aon Risk Services, Arkwright House, Parsonage Gardens, MANCHESTER. M3 2LF. Tel: 0161 832 4312). UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): PPE such as a hard hat or gloves may be required for certain applications, which must be identified by the operator with regard to the particular task being carried out. A safety harness should always be used. Robert Cawkwell Access Platform Supervisor is responsible for the provision, storage and use of PPE for the access platform. Particular attention should be paid to regular inspection of the safety harness.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: The Garden Centre/Nursery Managers, Health and Safety Officers and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Robert Cawkwell Access Platform Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Robert Cawkwell Access Platform Supervisor is responsible for the overall safe use of the access platform. Colin Walker and Chris Grain Garden Centre Manager is responsible for the safe use of the access platform at this branch.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 33.

RISK ASSESSMENT: F45 HAZARD: HAZARDS ARISING WHILST MOVING EQUIPMENT OR MACHINERY BETWEEN OUR PREMISES. PERSONS AT RISK: STAFF LOADING/UNLOADING AND TRANSPORTING EQUIPMENT OR MACHINERY. RISK: CRUSH INJURIES, STRAIN INJURIES. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: THE FOLLOWING RULES APPLY TO ALL MOVEMENTS OF EQUIPMENT OR MACHINERY BETWEEN OUR: AT THE SOURCE CENTRE (i.e. where the machinery or equipment is being sent from) 1. Staff must not attempt to move, load, transport or unload any item of machinery or equipment without first obtaining the permission of Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer. This rule applies even if the request to move the item comes from another Garden Centre Manager or even one of the Partners. 2. Some items of machinery or equipment are heavy or bulky and require specialist knowledge or technique to move them safely. Only staff who have been trained are authorised to move items of this nature. If in any doubt whatsoever, staff MUST first check with Colin Walker and Chris Grain Garden Centre Manager or

Chris Grain Health and Safety Officer. 3. Machinery or equipment must be firmly anchored to the transporting vehicle prior to departure. AT THE DESTINATION CENTRE (i.e. where the machinery or equipment is being sent to) 1. The driver MUST inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer that he has arrived and is carrying machinery or equipment. 2. Staff must not attempt to move, load, transport or unload any item of machinery or equipment without first obtaining the permission of Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer. 3. Some items of machinery or equipment are heavy or bulky and require specialist knowledge or technique to move them safely. Only staff who have been trained are authorised to move items of this nature. If in any doubt whatsoever, staff MUST first check with Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer. OPERATORS: As defined above. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Equipment and Machinery = F

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 34.

GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisors named in section B are responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing the Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Gas or Oil Fired Equipment = G

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

GAS OR OIL FIRED EQUIPMENT RISK ASSESSMENT: G1 HAZARD: CENTRAL HEATING BOILERS AND WATER HEATERS - HEAT, FUEL, CARBON MONOXIDE. PERSONS AT RISK: STAFF AND VISITORS. RISK: FIRE, BURNS, EXPLOSION (IGNITION OF ESCAPING GAS), CARBON MONOXIDE POISONING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: CLEANLINESS: Boiler houses must be kept clear and tidy and no material must be placed against the boiler under any circumstances. OPERATORS: Only Staff who have the necessary experience and knowledge of safe practice are authorised to operate heating boilers. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate central heating boilers and water heaters. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that they must not operate central heating boilers and water heaters unless they have the necessary experience and knowledge of safe practice to operate them safely. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Gas radiant heaters, warm air heaters, heating boilers and water heaters - (excluding the Gas fired boiler in the Boiler House at Wharfe Valley, which is serviced by JBC Industrial Services - see below) on an annual basis by Gasforce (Gasforce House, 3 Mountleigh Close, Euroway Trading Estate, BRADFORD. BD4 6SP. Tel:

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Gas or Oil Fired Equipment = G

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

01274 652666) in accordance with our gas maintenance contract and that certification is provided upon completion. Oil heating boilers - (including the Gas fired boiler in the Boiler House at Wharfe Valley) on an annual basis by JBC Industrial Services Limited (9-10 Station Way, Wortley, LEEDS. LS12 3HQ. Tel: 0113 279 7975). The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Gas or Oil Fired Equipment = G

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

RISK ASSESSMENT: G5 HAZARD: COOKING/CATERING APPLIANCES WATER HEATERS - HEAT, FUEL, CARBON MONOXIDE. PERSONS AT RISK: RESTAURANT STAFF. RISK: FIRE, BURNS, EXPLOSION (IGNITION OF ESCAPING GAS), CARBON MONOXIDE POISONING. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Diane Stone and David Irving Restaurant supervisor is responsible for the safe use of all equipment in the restaurant. THERMOSTATS: All deep fat frying appliances should be equipped with thermostats designed to protect the temperature of cooking oils rising above 205 degrees Celsius. In addition, all deep fat fryers should be fitted with automatic thermostatic cut outs arranged to cut off the heat in the event of a failure of the working thermostat. OPERATORS: Restaurant staff have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not operate cooking/catering appliances or water heaters. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that they must not operate cooking/catering appliances or water heaters unless they have the necessary experience and knowledge of safe practice to operate them safely. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Diane Stone and David Irving Restaurant Supervisor is responsible for ensuring that all boilers and cooking appliances within the Restaurant are inspected and serviced on an annual basis by Gasforce (Gasforce House, 3 Mountleigh Close, Euroway Trading Estate, BRADFORD.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – Gas or Oil Fired Equipment = G

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

BD4 6SP. Tel: 01274 652666) in accordance with our gas maintenance contract and that certification is provided upon completion. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Diane Stone and David Irving Restaurant Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

DANGEROUS SUBSTANCES RISK ASSESSMENT: H1 HAZARD: SUBSTANCES HAZARDOUS TO HEALTH COVERED BY COSHH REGULATIONS 2002. PERSONS AT RISK: STAFF AND VISITORS RISK: STORAGE, SALE, USE AND HANDLING OF SUBSTANCES COVERED BY COSHH. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: Not always. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Our policy on safe storage, sale, use and handling of dangerous substances is covered by our COSHH assessments, included within our health and safety policy. OPERATORS: Colin Walker COSHH Supervisor. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about our COSHH assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about our COSHH assessment. SPECIALIST: Our COSHH Supervisor must attend a COSHH Health and Safety course. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker COSHH Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker COSHH Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker COSHH Supervisor

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

RISK ASSESSMENT: H5 HAZARD: FLUIDS UNDER PRESSURE – LIQUID PETROLEUM GAS (L.P.G). PERSONS AT RISK: STAFF AND VISITORS. RISK: FIRE, EXPLOSION (IMPACT FROM BLAST OF GAS CYLINDER OR PARTS OF CYLINDER), IMPACT FROM FALLING CYLINDERS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: TRANSPORT: Gas cylinders should not be transported on our company vehicles. HANDLING AND INSPECTION: When handling and stacking cylinders, care should be taken to avoid injury to people and damage to the containers. Do not drop, roll or drag gas cylinders. Always lift gas cylinders using the handle provided - never lift using the valve assembly. Cylinders should be checked for leakage when they are taken into store or taken out for sale. RETAIL TEMPORARY STORAGE 400KG OR LESS: Where 400kg or less of LPG is stored, cylinders may be stored in a small lockable wire cage in a safe place in the open air. STORAGE – MORE THAN 400KG: L.P.G. cylinders must be stored outdoors in a locked compound. Empty cylinders should be stored together and at the opposite end of the compound from full cylinders. The compound must not be located less than 1.5 metres from electric power cables with a voltage of 1.0kV or less than 10 metres from electric power cables with a higher voltage. Cylinders must be stored upright (with their valves on top). Unless the compound is situated within a larger fenced area, no cylinders should be stored less than 1.5 metres from the compound fence. COMPOUND: Should be a lockable wire mesh construction at least 1.8m high, with a well drained hard and level floor surface. There should be a suitable hard standing area near to the compound for reception and dispatch of cylinders. The minimum separation distance from the compound to the nearest building is dictated by the following table: TOTAL KG OF LPG IN CYLINDERS MINIMUM DISTANCE TO BUILDING 1-400 1 (nil where buildings are of suitable construction) 400-1000 4 1000-3000 5 SMOKING: And other sources of ignition are prohibited within the “minimum distance to building” above. PUBLIC ACCESS: Is prohibited within the “minimum distance to building” above. COMBUSTIBLE MATERIALS, RUBBISH AND FOLIAGE: There should be no build up of rubbish, leaves or other flammable materials within the “minimum distance to building” above. FIRE EXTINGUISHER: For storage of up to 400kg a 9kg dry powder extinguisher should be provided by the entrance to the compound. For storage of 400-3000kg 2 9kg dry powder extinguishers should be provided. WARNING SIGNS: Should be displayed to indicate: That LPG is stored in the area, that the contents are highly flammable, that smoking or other sources of ignition are prohibited and what to do in case of fire. INSPECTION: Colin Walker Outdoor Manager must inspect the L.P.G. compound on a regular basis in order to make certain that these safe systems of work are being adhered to. EMERGENCY PROCEDURES: ACTION IN THE EVENT OF A LEAKING CONTAINER 1. Nearby sources of ignition should be extinguished. 2. The cylinder valve should be closed and any plug or cap securely replaced. 3. If the leak cannot be stopped, the cylinder should be removed to a well ventilated open space away from sources of ignition, drains, buildings or other LPG cylinders, the cylinder should be marked as faulty, left with the leak uppermost and isolated from general access with barriers and signs. The cylinder supplier should be advised immediately. ACTION IN THE EVENT OF FIRE In case of fire involving LPG cylinders – activate the fire alarm, call the Fire Brigade and evacuate the area. DO NOT ATTEMPT TO EXTINGUISH A BURNING LPG CYLINDER. Follow our Emergency Procedures – Fire and Evacuation set out in Section B of our Health and Safety Policy. OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use or moving for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS:

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

Colin Walker Outdoor Supervisor. RISK ASSESSMENT: H7 HAZARD: FLAMMABLE SUBSTANCES – EG. BARBECUE LIGHTER FLUID OR PARAFIN. PERSONS AT RISK: STAFF AND VISITORS. RISK: FIRE. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: TRANSPORT: Flammable substances should not be transported on our company vehicles. HANDLING AND INSPECTION: Containers should be checked for leakage when they are taken into store or taken out for sale. SMOKING: Smoking is prohibited within our premises and other sources of ignition are prohibited within the “minimum distance to building” above. COMBUSTIBLE MATERIALS, RUBBISH AND FOLIAGE: There should be no build up of rubbish, leaves or other flammable materials within the “minimum distance to building” above. FIRE EXTINGUISHER: In case of fire a dry powder extinguisher should be used. INSPECTION: Colin Walker Outdoor Manager must inspect the container display on a regular basis in order to make certain that these safe systems of work are being adhered to. EMERGENCY PROCEDURES: ACTION IN THE EVENT OF A LEAKING CONTAINER 1. Nearby sources of ignition should be extinguished. 2. The container should be closed and any plug or cap securely replaced. 3. If the leak cannot be stopped, the container should be taken outdoors to a well ventilated open space away from sources of ignition, drains or buildings and disposal arranged with the local council. ACTION IN THE EVENT OF FIRE In case of fire involving flammable substances – activate the fire alarm, call the Fire Brigade and evacuate the area. ATTEMPT TO EXTINGUISH THE FIRE USING A DRY POWDER EXTINGUISHER. Follow our Emergency Procedures – Fire and Evacuation set out in Section B of our Health and Safety Policy. OPERATORS: All Staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use or moving for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Colin Walker Outdoor Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Colin Walker Outdoor Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker Outdoor Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker Outdoor Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

RISK ASSESSMENT: H10 HAZARD: FLUIDS UNDER PRESSURE – CARBON DIOXIDE DRINKS DISPENSE GAS IN RESTAURANTS. PERSONS AT RISK: STAFF AND VISITORS. RISK: HIGH CONCENTRATIONS OF CO2 GAS IN AIR MAY CAUSE ASPHYXIATION, EXPLOSION (IMPACT FROM BLAST OF GAS CYLINDER OR PARTS OF CYLINDER), IMPACT FROM FALLING CYLINDERS. PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: No. LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: Diane Stone and David Irving Restaurant supervisor is responsible for the safe use of all equipment in the restaurant. TRANSPORT: Gas cylinders should not be transported on our company vehicles. HANDLING AND INSPECTION: When handling and stacking cylinders, care should be taken to avoid injury to people and damage to the

containers. Do not drop, roll or drag gas cylinders. Always lift gas cylinders using the handle provided - never lift using the valve assembly. Cylinders should be checked for leakage when they are taken into store or taken out for use. Cylinders should only be used in an upright position. Do not store cylinders adjacent to direct heat sources. Cylinders should be stored in ventilated areas. EMERGENCY PROCEDURES: Low concentrations of CO2 cause increased respiration and headache, high concentrations may cause

asphyxiation. Staff should be aware of these symptoms and immediately vacate the area where the CO2 cylinder is stored if any leak is suspected.

If CO2 comes into contact with skin or eyes, immediately flush with water for at least 15 minutes. In case of cold burn, spray affected area of skin for at least 15 minutes with cold water. Obtain medical

assistance. Doors and windows should be opened in order to ventilate the area when safe to do so. ACTION IN THE EVENT OF A LEAKING CONTAINER 1. The cylinder valve should be closed and any plug or cap securely replaced. 3. If the leak cannot be stopped, EVACUATE THE AREA IMMEDIATELY. ACTION IN THE EVENT OF FIRE In case of fire near CO2 cylinders – activate the fire alarm, call the Fire Brigade and evacuate the area. DO NOT ATTEMPT TO FIGHT A FIRE IN AN AREA WHERE CO2 CYLINDERS ARE STORED OR USED. Follow our Emergency Procedures – Fire and Evacuation set out in Section B of our Health and Safety Policy. Warn the Senior Fire Officer that CO2 cylinders are stored in the vicinity of the fire. OPERATORS: Restaurant staff who have the necessary experience and knowledge of safe practice. INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training that they must not handle CO2 gas cylinders. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training that they must not handle CO2 gas cylinders unless they have the necessary experience and knowledge of safe practice to operate them safely. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments - Dangerous Substances = H

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use or moving for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: Diane Stone and David Irving Restaurant Supervisor is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, Diane Stone and David Irving Restaurant Supervisor is responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Diane Stone and David Irving Restaurant Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Diane Stone and David Irving Restaurant Supervisor.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – New Risks Identified

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

NEW RISKS IDENTIFIED SINCE THIS POLICY WAS PRINTED. Write new risks and control measures on the pages below using the following standard format: RISK ASSESSMENT: HAZARD: PERSONS AT RISK: RISK: PREVENTATIVE AND PROTECTIVE MEASURES:

CAN THE HAZARD BE ELIMINATED: LEGAL REQUIREMENTS/INDUSTRY STANDARDS: SAFE SYSTEMS OF WORK: OPERATORS: INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Should be instructed during induction training about the contents of this risk assessment. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Should be instructed during induction training about the contents of this risk assessment. GARDEN CENTRE MANAGER/HEALTH AND SAFETY OFFICER AND SUPERVISORS [NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: Should be instructed about the importance of health and safety during induction training and should attend a Basic Health and Safety training course to enable them to actively contribute to this risk assessment and put into practice the preventative and protective measures contained therein. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B if they believe they or a colleague may be unable to competently and safely carry out this activity or task. INSTRUCTION/OPERATING MANUAL: All operation must be in accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B . DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the most senior responsible person named in section B before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisor named in section B is responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – New Risks Identified

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED. MANUAL HANDLING: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above. 4. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items.

PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named in section B are responsible for the provision, storage and use of PPE in their own area.

IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer and Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: The Supervisors named in section B. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure Health and Safety Risk Assessments – New Risks Identified

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

FIRE RISK ASSESSMENT To cover RISK FROM FIRE (including FIRE CONTROL MEASURES), FIRE PRECAUTIONS and FIRE SAFETY.

“RISK FROM FIRE” ASSESSMENT

CONTENTS RISK FROM FIRE………..………………………………... M PREFIX TO ASSESSMENT NUMBER

HOUSEKEEPING: STAFF AND VISITORS……………………………………………………… M1 HEATING BOILERS: STAFF AND VISITORS...………………………………………………… M5 RESTAURANT KITCHEN – COOKING APPLIANCES: STAFF AND VISITORS…………….. M10 SMOKING: STAFF AND VISITORS……………………………………………………………... M15 ELECTRICAL: STAFF AND VISITORS………………………………………………………….. M20 LIQUID PETROLEUM GAS: STAFF AND VISITORS…………………………………………..M25 NEW RISKS IDENTIFIED SINCE THIS POLICY WAS PRINTED

FIRE PRECAUTIONS

1. FIRE DETECTION. 2. EMERGENCY LIGHTING. 3. FIRE EXIT SIGNS. 4. MEANS OF ESCAPE. 5. FIRE FIGHTING EQUIPMENT.

FIRE SAFETY

ACTION TO BE TAKEN ON DISCOVERING A FIRE. ACTION TO BE TAKEN ON HEARING FIRE ALARM. KNOWLEDGE OF ESCAPE ROUTES/FIRE EQUIPMENT/GAS AND ELECTRICAL SHUT OFF VALVES/SWITCHES. GENERAL FIRE SAFETY.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

HOUSEKEEPING RISK ASSESSMENT: M1 HAZARDS: FIRE. PERSONS AT RISK: STAFF AND VISITORS. RISK: RUBBISH CATCHING FIRE. FIRE CONTROL MEASURES: Fire control measures and responsible individuals in this section relate ONLY to the Fire Assessment - additional health and safety control measures and responsible individuals are listed in the Health and Safety Risk Assessment. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. CLEANLINESS: The workplace must be kept clean and tidy with rubbish removed frequently in order to reduce the potential fuel available for a fire. GAS STOP VALVE: On discovering a fire should immediately be turned off (even if the fire does not involve a gas appliance at that time). Ensure that all staff know the location of the main gas valve into the premises. FIRE PRECAUTIONS: Different types of fire extinguishers will be provided around the workplace. Carbon Dioxide Type extinguishers [2 litres], Dry Powder Type extinguishers [4.5 litres] and Water Type extinguishers [9 litres]. Carbon Dioxide and Dry Powder Type extinguishers should be used on boiler fires, since they contain electrical circuitry. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. All staff should be trained in fire safety and fire extinguishers. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

HEATING BOILERS RISK ASSESSMENT: M5 HAZARDS: FIRE. PERSONS AT RISK: STAFF AND VISITORS. RISK: MALFUNCTION OF GAS OR OIL FIRED HEATING BOILERS AND GAS FIRED HEATERS. FIRE CONTROL MEASURES: Fire control measures and responsible individuals in this section relate ONLY to the Fire Assessment - additional health and safety control measures and responsible individuals are listed in the Health and Safety Risk Assessment. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. ANNUAL INSPECTION AND SERVICE: All gas or oil fired heating boilers and heaters must be serviced by an approved service agent on an annual basis as set out elsewhere in this Health and Safety Policy. CLEANLINESS: The immediate area around boilers must be kept clear at all times. No material must be placed against any boiler at any time. GAS STOP VALVE: On discovering a fire should immediately be turned off (even if the fire does not involve a gas appliance at that time). Ensure that all staff know the location of the main gas valve into the premises. FIRE PRECAUTIONS: Different types of fire extinguishers will be provided around the workplace. Carbon Dioxide Type extinguishers [2 litres], Dry Powder Type extinguishers [4.5 litres] and Water Type extinguishers [9 litres]. Carbon Dioxide and Dry Powder Type extinguishers should be used on boiler fires, since they contain electrical circuitry. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. All staff should be trained in fire safety and fire extinguishers. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

RESTAURANT KITCHEN - COOKING APPLIANCES RISK ASSESSMENT: M10 HAZARDS: FIRE. PERSONS AT RISK: STAFF AND VISITORS. RISK: MALFUNCTION OF COOKING APPLIANCES. FIRE CONTROL MEASURES: Fire control measures and responsible individuals in this section relate ONLY to the Fire Assessment - additional health and safety control measures and responsible individuals are listed in the Health and Safety Risk Assessment. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. ANNUAL INSPECTION AND SERVICE: All gas catering appliances must be serviced by an approved service agent on an annual basis as set out elsewhere in this Health and Safety Policy. THERMOSTATS: All deep fat frying appliances should be equipped with thermostats designed to protect the temperature of cooking oils rising above 205 degrees Celsius. In addition, all deep fat fryers should be fitted with automatic thermostatic cut outs arranged to cut off the heat in the event of a failure of the working thermostat. ELECTRICAL SUPPLY: Should be switched off after use. CLEANLINESS: The immediate area around catering appliances must be kept clear at all times. GAS STOP VALVE: On discovering a fire should immediately be turned off (even if the fire does not involve a gas appliance at that time). Ensure that all staff know the location of the main gas valve into the premises. FIRE PRECAUTIONS: One Fire Blanket and either one Aqueous Film Forming Foam Type extinguisher [6 litres] OR one Dry Powder Type extinguisher [4.5 litres] to be located in the kitchen area. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. All staff should be trained in fire safety and fire extinguishers. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

SMOKING RISK ASSESSMENT: M15 HAZARDS: FIRE. PERSONS AT RISK: STAFF AND VISITORS. RISK: LIGHTED CIGARETTE THROWN ONTO FLOOR OR BIN STARTING FIRE. FIRE CONTROL MEASURES: Fire control measures and responsible individuals in this section relate ONLY to the Fire Assessment - additional health and safety control measures and responsible individuals are listed in the Health and Safety Risk Assessment. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. SMOKING PROHIBITED: Smoking is prohibited within our premises. FIRE PRECAUTIONS: Different types of fire extinguishers will be provided around the workplace. Carbon Dioxide Type extinguishers [2 litres], Dry Powder Type extinguishers [4.5 litres] and Water Type extinguishers [9 litres]. Carbon Dioxide Type extinguishers should be used on electrical fires, water type extinguishers on other types of fire. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. All staff should be trained in fire safety and fire extinguishers. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

ELECTRICAL RISK ASSESSMENT: M20 HAZARDS: FIRE. PERSONS AT RISK: STAFF AND VISITORS. RISK: MALFUNCTION OF ELECTRICAL INSTALLATION OR EQUIPMENT. FIRE CONTROL MEASURES: Fire control measures and responsible individuals in this section relate ONLY to the Fire Assessment - additional health and safety control measures and responsible individuals are listed in the Health and Safety Risk Assessment. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. ANNUAL INSPECTION AND SERVICE: All electrical installations and equipment must be inspected by a qualified electrician on an annual basis as set out elsewhere in this Health and Safety Policy. CLEANLINESS: The immediate area around electrical distribution boards must be kept clear at all times. MAIN ELECTRICAL SWITCH: Ensure that all staff know the location of the main electrical switch in case the electricity supply needs switching off. Do not turn electricity off unless it is absolutely necessary or unless you have been asked to do so by a Fire Officer - staff or customers will need lights to be on in order to safely exit the building. FIRE PRECAUTIONS: Different types of fire extinguishers will be provided around the workplace. Carbon Dioxide Type extinguishers [2 litres], Dry Powder Type extinguishers [4.5 litres] and Water Type extinguishers [9 litres]. Carbon Dioxide Type extinguishers should be used on electrical fires, water type extinguishers on other types of fire. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. All staff should be trained in fire safety and fire extinguishers. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

LIQUID PETROLEUM GAS RISK ASSESSMENT: M25 HAZARDS: FIRE. PERSONS AT RISK: STAFF AND VISITORS. RISK: FIRE, EXPLOSION (IMPACT FROM BLAST OF GAS CYLINDER OR PARTS OF CYLINDER), IMPACT FROM FALLING CYLINDERS. FIRE CONTROL MEASURES: Fire control measures and responsible individuals in this section relate ONLY to the Fire Assessment - additional health and safety control measures and responsible individuals are listed in the Health and Safety Risk Assessment. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. TRANSPORT: Gas cylinders should not be transported on our company vehicles. HANDLING AND INSPECTION: When handling and stacking cylinders, care should be taken to avoid injury to people and damage to the containers. Do not drop, roll or drag gas cylinders. Always lift gas cylinders using the handle provided - never lift using the valve assembly. Cylinders should be checked for leakage when they are taken into store or taken out for sale. RETAIL TEMPORARY STORAGE 400KG OR LESS: Where 400kg or less of LPG is stored, cylinders may be stored in a small lockable wire cage in a safe place in the open air. STORAGE – MORE THAN 400KG: L.P.G. cylinders must be stored outdoors in a locked compound. Empty cylinders should be stored together and at the opposite end of the compound from full cylinders. The compound must not be located less than 1.5 metres from electric power cables with a voltage of 1.0kV or less than 10 metres from electric power cables with a higher voltage. Cylinders must be stored upright (with their valves on top). Unless the compound is situated within a larger fenced area, no cylinders should be stored less than 1.5 metres from the compound fence. COMPOUND: Should be a lockable wire mesh construction at least 1.8m high, with a well drained hard and level floor surface. There should be a suitable hard standing area near to the compound for reception and dispatch of cylinders. The minimum separation distance from the compound to the nearest building is dictated by the following table: TOTAL KG OF LPG IN CYLINDERS MINIMUM DISTANCE TO BUILDING 1-400 1 (nil where buildings are of suitable construction) 400-1000 4 1000-3000 5 SMOKING: And other sources of ignition are prohibited within the “minimum distance to building” above. PUBLIC ACCESS: Is prohibited within the “minimum distance to building” above. COMBUSTIBLE MATERIALS, RUBBISH AND FOLIAGE: There should be no build up of rubbish, leaves or other flammable materials within the “minimum distance to building” above. FIRE EXTINGUISHER: For storage of up to 400kg a 9kg dry powder extinguisher should be provided by the entrance to the compound. For storage of 400-3000kg 2 9kg dry powder extinguishers should be provided. WARNING SIGNS: Should be displayed to indicate: That LPG is stored in the area, that the contents are highly flammable, that smoking or other sources of ignition are prohibited and what to do in case of fire. INSPECTION: Colin Walker Outdoor Manager must inspect the L.P.G. compound on a regular basis in order to make certain that these safe systems of work are being adhered to. EMERGENCY PROCEDURES: ACTION IN THE EVENT OF A LEAKING CONTAINER 1. Nearby sources of ignition should be extinguished. 2. The cylinder valve should be closed and any plug or cap securely replaced. 3. If the leak cannot be stopped, the cylinder should be removed to a well ventilated open space away from sources of ignition, drains, buildings or other LPG cylinders, the cylinder should be marked as faulty, left with the leak uppermost and isolated from general access with barriers and signs. The cylinder supplier should be advised immediately. ACTION IN THE EVENT OF FIRE In case of fire involving LPG cylinders – activate the fire alarm, call the Fire Brigade and evacuate the area. DO NOT ATTEMPT TO EXTINGUISH A BURNING LPG CYLINDER. Follow our Emergency Procedures – Fire and Evacuation set out in Section B of our Health and Safety Policy. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. All staff should be trained in fire safety and fire extinguishers. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

NEW RISKS IDENTIFIED SINCE THIS POLICY WAS PRINTED Write new risks and control measures on the pages below using the following standard format: RISK ASSESSMENT: HAZARDS: PERSONS AT RISK: RISK: FIRE CONTROL MEASURES: Fire control measures and responsible individuals in this section relate ONLY to the Fire Assessment - additional health and safety control measures and responsible individuals are listed in the Health and Safety Risk Assessment. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. FIRE PRECAUTIONS: Different types of fire extinguishers will be provided around the workplace. Carbon Dioxide Type extinguishers [2 litres], Dry Powder Type extinguishers [4.5 litres] and Water Type extinguishers [9 litres]. Carbon Dioxide Type extinguishers should be used on electrical fires, water type extinguishers on other types of fire. INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. All staff should be trained in fire safety and fire extinguishers. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

Stephen H. Smith’s Garden & Leisure Fire Risk Assessments = M

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

Stephen H. Smith’s Garden & Leisure Fire Safety

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

FIRE PRECAUTIONS 1. FIRE DETECTION. A fire alarm system must be installed in all of our retail premises [no fire alarm system is installed at East Busk Lane Nurseries]. Gavin Dickinson Fire Officer is responsible testing the fire alarm every week and for recording the test in the Fire Logbook in section E which must be filed in the Health and Safety File. TYPE OF FIRE ALARM CALL POINTS BREAK GLASS Open Circuit ON FINAL EXIT DOORS TYPE OF AUDIBLE WARNING DEVICES SIRENS TYPE OF AUTOMATIC DETECTORS MEZZANINE STORE AREAS Smoke - Ionisation SOURCE OF SUPPLY BATTERIES TRICKLE CHARGED FROM 240V MAINS ELECTRICITY BATTERIES a) Position of batteries FIRE ALARM PANEL b) Capacity 10 AH c) Recharge time in hours 24 HOURS TYPE OF WIRING MICC MAINTENANCE AND INSPECTION: Gavin Dickinson Fire Officer is responsible for ensuring that maintenance and inspection is carried out every 12 months by P.H.D. Electrical Services, 111 Springbank Close, Farsley, Pudsey, LEEDS, LS28 5TP. Tel 0113 256 7262. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer. 2. EMERGENCY LIGHTING An emergency lighting system must be installed in all areas. Battery capacity = 3 hours. Recharge time = 12 hours. Gavin Dickinson Fire Officer is responsible for testing the emergency lighting every 6 months and for recording the test in the Fire Logbook in section E which must be filed in the Health and Safety File. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED

AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer. 3. FIRE EXIT SIGNS Fire Exit signs must be displayed above exit doors from the building. Additional signs will be required in areas where exit doors are not visible. Signs must have a graphic symbol and the words FIRE EXIT in letters of 100mm high. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED

Stephen H. Smith’s Garden & Leisure Fire Safety

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer. 4. MEANS OF ESCAPE Exit doors from the building which will be signed “FIRE EXIT”. The assembly point will be signed “ASSEMBLY POINT” and will include the appropriate symbol. Gavin Dickinson Fire Officer is responsible for ensuring that the escape routes are kept clear at all times. Suggested maximum distance to a fire exit 45 metres. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED

AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer. 5. FIRE FIGHTING EQUIPMENT Different types of fire extinguishers will be provided around the workplace as below. Extinguishers are supplied by Target Fire Protection LTD., Unit 3B, Buckley Road Industrial Estate, ROCHDALE. Tel 0845 313 0322 RED EXTINGUISHER WITH RED LABEL = WATER Water should only be used on “Class A fires”, e.g. paper, rag, wood, etc. DO NOT USE WATER EXTINGUISHERS ON FIRES INVOLVING ELECTRICITY (due to the risk of electrocution) or on kitchen fires (if water is poured on a burning pan, the flames erupt violently as the water suddenly vaporises). METHOD OF USE: Aim the jet at the base of the fire moving it from side to side. Follow a vertically spreading fire using the same procedure. Damp down the surrounding area to prevent the fire from spreading. RED EXTINGUISHER WITH BLACK LABEL = CARBON DIOXIDE Is used on fires involving electricity, flammable gases and flammable liquids. Extinguishers discharge a lot of pressure. If they were used on burning paper, they would scatter the fire over a large area. Carbon Dioxide is kept below freezing point, therefore, if used it must be kept away from exposed skin as exposure can cause frost burn. Do not hold the directional cone, your hand could freeze to it. Carbon Dioxide removes the heat and oxygen so it has a double effect; because it removes oxygen it should not be used in confined conditions; it is not toxic but it could be an asphyxiant. METHOD OF USE: Aim the jet at the base of the flames and move continuously from side to side across the area of the fire. RED EXTINGUISHER WITH BLUE LABEL = POWDER This powder extinguisher is probably the most commonly used. Car extinguishers are usually powder (although not necessarily coloured blue). Powder extinguishers may be used on virtually all fires - they are non-conductive and are, therefore, safe with electricity and very effective with burning liquids, they are non-toxic and do not cause damage to unburnt material as water does. The powder smothers the fire to deprive it of the oxygen. METHOD OF USE: If the fire is caused by flammable gas, shut off the source of fuel if possible. Aim the jet at the base of the flames, drive the flames towards the far edge with a rapid sweeping motion until the fire is extinguished. Dry powder does not readily penetrate the inside of electrical equipment, and although it has some cooling effect, is not as efficient as other agents, so reignition can occur. Take extra care and reapply dry powder if the fire reignites. When used inside a building, the powder is likely to restrict visibility. HOW TO OPERATE EXTINGUISHERS: IF YOU HAVE ANY DOUBT ABOUT WHETHER AN EXTINGUISHER IS SUITABLE FOR A FIRE - DO NOT USE IT AND GET OUT. Only tackle a fire after alarm has been raised and if entirely safe to do so. Remove safety pin from handle. Keep extinguisher upright or stand on ground. Aim nozzle or horn at base of flame. Do not hold the horn, your hand could freeze to it.

Stephen H. Smith’s Garden & Leisure Fire Safety

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

Squeeze handles together to discharge the contents and spread from side to side in a sweeping motion for maximum coverage. Do not get trapped, make sure you can escape. Always read the label on extinguisher first. CARE, MAINTENANCE AND TRAINING - EXTINGUISHERS: Extinguishers must not be moved from their positions and that they must have permanent signs above them. When the handles are released on modern extinguishers the discharge ceases. On old extinguishers, once operated they continue to discharge until empty. Once an extinguisher has been operated, even if only for a short while, it must be checked and refilled. The pressure gauge on the extinguisher (if fitted) shows that the extinguisher is still pressurised and ready for service. (Carbon Dioxide extinguishers do not have a gauge; instead, they have to be weighed to check their operational ability). Extinguishers are only intended to be used on small fires or as a lifesaver to enable escape. Gavin Dickinson Fire Officer is responsible for ensuring that the fire control measures are in place and being adhered to. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED

AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure Fire Safety

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

FIRE SAFETY INSTRUCTION OR TRAINING: All employees should be informed of the contents of this risk assessment during induction training. All full time staff should watch “CEASE FIRE” Fire Safety at Work video, available at each branch. Selected staff should be trained in fire safety and fire extinguishers. STAFF NOMINATED AS FIRE WARDENS TO IMPLEMENT EMERGENCY EVACUATION Gavin Dickinson Fire Officer and the Supervisors named in section B. ACTION TO BE TAKEN ON DISCOVERING A FIRE: 1. Activate the nearest fire alarm point [or inform all staff verbally at East Busk Lane Nurseries]. 2. Inform duty Manager/senior member of Staff about the fire [using your radio if available]. 3. Duty Manager/senior member of Staff to Call Fire Brigade. CALLING FIRE BRIGADE

THE FIRE BRIGADE MUST BE CALLED FOR EVERY FIRE, HOWEVER SMALL IT MAY BE. a) Dial 9 for outside line if necessary, then 999. b) Ask for FIRE BRIGADE. c) Tell the Fire Brigade the name and address of the premises, exactly what has happened, where in the building the outbreak has occurred, whether anyone is injured or trapped, what action is being taken, details of the main access points. Finally, confirm the exact name and address of the premises again. d) Inform the member of staff who discovered the fire once you have successfully contacted the Fire Brigade. Use your radio if available or public address system.

4. Tackle the fire using an appropriate fire extinguisher IF IT IS SAFE TO DO SO - NEVER RISK INJURY TO FIGHT FIRES. REMEMBER - SMOKE CAN KILL. 5. Duty Manager/senior member of Staff must use the public address system to evacuate staff and customers CALMLY using the announcement below.

“This is an important announcement. Please calmly evacuate the building using the nearest emergency exit. Please calmly evacuate the building using the nearest emergency exit. Once outside, assemble in the front car park. Assemble in the front car park.”

ACTION TO BE TAKEN ON HEARING FIRE ALARM [OR ON BEING INFORMED ABOUT A FIRE AT EAST BUSK LANE NURSERIES]: 1. Ensure that all till draws, fire proof cabinets and safes are locked and the keys removed. 2. Help customers, outside contractors and other members of Staff to find their way out of the building by the most direct route. ALWAYS WALK CALMLY - NEVER RUN. 3. Listen for any important announcement on the public address system or on your radio. 4. Close all doors and windows as you leave. 5. Fire Wardens (Gavin Dickinson Fire Officer and the Supervisors named in section B) should make a sweep of the building as they leave to make certain that it is empty. 6. Assemble at the assembly point in the front car park for a roll call - if you know of anyone who is missing tell Gavin Dickinson Fire Officer, Colin Walker and Chris Grain Garden Centre Manager or the duty manager. 7. NEVER RETURN TO A BURNING BUILDING UNTIL A FIRE OFFICER HAS INDICATED IT SAFE TO DO SO. KNOWLEDGE OF ESCAPE ROUTES/FIRE EQUIPMENT/GAS AND ELECTRICAL SHUT OFF VALVES/SWITCHES: Make yourself familiar NOW with all escape routes and emergency exits; the position of all fire extinguishers and their suitability for different types of fire; the main gas shut off valve; and the main electricity isolator switch. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED

Stephen H. Smith’s Garden & Leisure Fire Safety

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer. GENERAL FIRE SAFETY: LOG BOOK: Gavin Dickinson Fire Officer is responsible for the Fire Log Book in section E which must contain records of fire alarm tests (weekly), emergency lighting tests (every 6 months) and fire drills (every 6 months). It should also contain details of any inspections of work carried out on our fire alarm system. It should be filed in the branch Health and Safety File. FIRE EXTINGUISHERS: Will be inspected annually by Target Fire Protection LTD., Unit 3B, Buckley Road Industrial Estate, ROCHDALE. Tel 0845 313 0322. IS FURTHER ACTION NEEDED: Staff are responsible for informing Gavin Dickinson Fire Officer or Colin Walker and Chris Grain Garden Centre Manager of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Gavin Dickinson Fire Officer and Colin Walker and Chris Grain Garden Centre Manager. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker and Chris Grain Garden Centre Manager. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Gavin Dickinson Fire Officer.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

COSHH RISK ASSESSMENT CONTENTS A) THOSE SUBSTANCES LISTED IN PART 1A IN THE CLASSIFICATION, PACKAGING AND LABELLING REGULATIONS 1984, AND ARE VERY TOXIC, HARMFUL, CORROSIVE OR IRRITANT. THOSE WITH A MAXIMUM EXPOSUER LIMIT (MEL). THOSE WITH AN OCCUPATIONAL STANDARD (OES)………………….... S PREFIX TO ASSESSMENT NUMBER

BREAKAGE CLEAN UP…………………………………………………………………………… S1 RETAIL PESTICIDE SALES………………………………………………………………………. S5 RETAIL PLANT SALES…………………………………………………………………………… S10 PESTICIDE USE ……………………………………………………………………………………. S15 USE OF CLEANING FLUIDS BY OURSELVES AND BY CONTRACTORS…………………... S20 VERMIN CONTROL ……………………………………………………………………………….. S25

B) A MICRO-ORGANISM WHICH CREATES A HAZARD TO THE HEALTH OF ANY PERSON…………………………………………………….... S PREFIX TO ASSESSMENT NUMBER

RETAILING HORTICULTURAL PRODUCE…………………………………………………..… S35

C) DUST OR ANY KIND WHEN PRESENT AT A SUBSTANTIAL CONCENTRATION IN AIR………………………………….……………………….... S PREFIX TO ASSESSMENT NUMBER

SWEEPING AREAS WITH CONCRETE FLOORS……………………………………………..… S40 D) ANY OTHER SUBSTANCE WHICH CREATES A HAZARD TO THE HEALTH OR ANY PERSON WHICH IS COMPARABLE WITH HAZARDS CREATED BY SUBSTANCES MENTIONED ABOVE……..……………………………………………….... S PREFIX TO ASSESSMENT NUMBER

HANDLING ENGINE OIL, DIESEL OIL, HEATING OIL AND PETROL……..…………………S45 NEW RISKS IDENTIFIED SINCE THIS POLICY WAS PRINTED

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

A]. Those substances listed in part 1A in the classification, Packaging and Labelling Regulations 1984, and are very toxic, toxic, harmful, corrosive or irritant. Those with a maximum exposure level (MEL). Those with an occupational standard (OES). RISK ASSESSMENT: S1 OPERATION: BREAKAGE CLEAN UP. HAZARD: IDENTIFY THE HAZARD OF EACH SUBSTANCE FROM THE PRODUCT LABEL. RISK: ACCIDENTAL HUMAN CONTAMINATION. PREVENTATIVE AND PROTECTIVE MEASURES: Any breakage or spillage of Substances defined in [A] above must be cleaned up in accordance with the following procedure: BREAKAGE CLEAN UP PROCEDURE: Immediately cordon the area off from customers and staff. As much ventilation should be provided as is possible by opening all doors and windows. A member of Staff who holds a Certificate of Competence [or failing this the most senior member of staff present] should supervise proceedings. Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer or Colin Walker COSHH Supervisor about any exemption certificates. Obtain details about the substance from the labels of INTACT containers on the shelves. Note any special hazards and precautions that will need to be taken. The substance should then be cleaned up as soon as is possible by a member of staff who holds a Safe Use of Pesticides Certificate of Competence [or failing this by the most senior member of staff present]. Personal Protective Equipment (P.P.E.) must be worn. Dispose of the spilt product carefully. Spilt product and absorbent material should be placed in an impervious container or bag, sealed and marked with its contents and warning information. The breakage must be recorded in the Branch Accident Book, which must be kept for 30 years. - Staff and customers should only be allowed back into the affected area once cleaning up has been completed and all fumes have dispersed. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

RISK ASSESSMENT: S5 OPERATION: RETAIL PESTICIDE SALES. HAZARD: IDENTIFY THE HAZARD OF EACH SUBSTANCE FROM THE PRODUCT LABEL. RISK: ACCIDENTAL HUMAN CONTAMINATION - BREAKAGE OF CONTAINER OR TAMPERING WITH CONTAINER PREVENTATIVE AND PROTECTIVE MEASURES: All pesticides must be approved for amateur use: Approved pesticides carry a MAFF or HSE registration number. Wherever possible, we should stock pesticides that are supplied in breakage resistant packaging, with tamper resistant tops. We should ONLY stock those pesticides which are adequately labelled. Shelves should be filled so that any non-breakage resistant containers are located on the safest shelf positions, such as in the middle of the shelf. Higher risk shelf positions should be used for granular pesticides, which if dislodged pose the minimum risk of contamination. Smaller containers should be placed on lower shelf positions in order to minimise the risk of contamination if products are dislodged by trolleys. Pesticides should be grouped together (e.g. weedkillers in one section) signs should be displayed to show what type of pesticides are located on each run of shelving, for example “Weed Control”. Stock must be rotated - always bring older stock to the front when re-stocking shelves. Signs should be displayed asking parents to closely supervise their children whilst in the store. Smoking is not permitted on our premises. This is particularly important in “pesticide sales” areas. Old or unlabelled pesticides should be returned to suppliers for disposal. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

RISK ASSESSMENT: S10 OPERATION: RETAIL PLANT SALES. HAZARD: PLANT SAP CAPABLE OF CAUSING SEVERE IRRITATION, PLANT SCALES/HAIRS CAPABLE OF CAUSING SEVERE IRRITATION, PESTICIDE RESIDUE ON PLANTS - IDENTIFY THE HAZARD OF EACH PESTICIDE FROM THE PRODUCT LABEL AND FROM DATA SHEETS. RISK: HUMAN CONTAMINATION - RETAILING PESTICIDE-TREATED PLANTS BEFORE THE HARVEST INTERVAL HAS ELAPSED. PREVENTATIVE AND PROTECTIVE MEASURES: Staff must wear gloves if they are sensitive to irritation and should wash hands after handling plants. Work should be allocated according to known allergies. No deliveries of pesticide-treated plants will be accepted before the harvest interval has elapsed and they are completely safe to handle. No plants will be moved from our growing nurseries for sale before their harvest interval has elapsed. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

RISK ASSESSMENT: S15 OPERATION: PESTICIDE USE. A very brief written assessment (Checklist for a COSHH Assessment of Pesticide Use in section E) must be carried out for every single pesticide application, which must then be filed and retained for 30 years filed in the Health and Safety File. GLOBAL ASSESSMENT OF PESTICIDE USE. Do you need to use a pesticide? Before deciding to use a pesticide, assess all the alternative methods of controlling such problems. Look at mechanical means of cultivation/cutting, use of varieties resistant to disease/pests. ONLY use pesticides if there is no other practical alternative. HAZARD: LIST THE PESTICIDES AVAILABLE TO CONTROL EACH PROBLEM BEFORE THE SPRAYING SEASON, WHEN ORDERING STOCK OF PESTICIDE AND BEFORE EACH APPLICATION - IDENTIFY THE HAZARD OF EACH PESTICIDE FROM THE PRODUCT LABEL/DATA SHEETS. RISK: HUMAN CONTAMINATION DURING STORAGE OR USE OF PESTICIDES, SPRAYING IN GLASSHOUSES AND IN AREAS TO WHICH THE PUBLIC HAVE ACCESS. HARMFUL PESTICIDE RESIDUES. PREVENTATIVE AND PROTECTIVE MEASURES: Choose the least hazardous pesticide applied by the safest method with the correct personal protective equipment (P.P.E.). ONLY the following people are authorised to use pesticides on our premises: 1. Staff who hold a recognised certificate of competence. 2. Trainee staff AGED 18 OR OVER if supervised by a member of staff who holds a recognised certificate of competence. Colin Walker COSHH Supervisor is responsible for the overall storage, handling and application of pesticides on each site. Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer or Colin Walker COSHH Supervisor about any exemption certificates. Old or unlabelled pesticides should be returned to suppliers for disposal. PREVENTATIVE AND PROTECTIVE MEASURES DURING STORAGE: ALL PESTICIDES must be stored in a locked storage cabinet. The storage cabinet must be able to contain the leakage of its entire contents. Suitable warning signs (BS 5378:1980) must be displayed on the cabinet and on the outside door of the room in which the cabinet is kept. RECORDS NEEDED - STOCKLIST OF PESTICIDES: An up-to-date stocklist of pesticides must be kept. There must be three copies, one in the store cupboard, one in the office and one on the Staff room. Use the COSHH stocklist of pesticides form in section E. PREVENTATIVE AND PROTECTIVE MEASURES TRANSPORTING CHEMICALS: Pesticides must not be carried in any motor car unless they are in a vapour-proof, lockable container. Pesticides can be carried in the goods compartment of a Luton van provided that the goods compartment is completely separate from the cab. IN ANY ACCIDENT, EMERGENCY INFORMATION MUST BE PROVIDED. ALWAYS CARRY A SEPARATE LABEL FOR THIS PURPOSE. PREVENTATIVE AND PROTECTIVE MEASURES DURING APPLICATION: Operators must be authorised to use pesticides on our premises (see above). Operators must have clear written instructions for each job (which will be a part of the Checklist for a COSHH Assessment of Pesticide Use). Operators must wear the correct personal protective equipment (P.P.E.):

1. Face Shield. REQUIREMENTS: BS2092/C - brow guard and visor. Must be kept solely for pesticide use. 2. Cover-All. REQUIREMENTS: Close fitting at cuffs and neck. No pockets or other openings. Preferably should incorporate a hood. Must be kept solely for pesticide use. Operators must ensure that all zips are fully drawn closed and that sleeves are fully rolled down. 3. Gloves. REQUIREMENTS: Unlined (no string backing cloth). 0.4mm Thick. Must be kept solely for pesticide use. 4. Wellingtons. Any.

RESPIRATORY PROTECTIVE EQUIPMENT (RPE) Must be worn for all applications including spraying, soil application, and smokes. Make sure that the filter is the correct one for the application (e.g. a dust filter will not work for vapour). GOGGLES Must have no ventilation and must be chemical resistant. Goggles need to be worn for certain pesticide applications.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

Operators must check wind speeds and direction before and during spraying. Use nozzle types and settings to minimise drift. Extra care must be taken when spraying on or near areas to which the public have access. Warning notices must be displayed on the day of spraying. Spraying must be stopped when people come too near. NEVER leave ANY pesticide unattended. Pesticides MUST always be returned to the storage cabinet each time the sprayer has been refilled. All equipment must be checked regularly. Sprayers must not leak. Records of checks must be kept for 30 years. Commercial pesticides which require a harvest interval before treated plants can safely be handled must be clearly identified with warning signs. Any such plants MUST remain on the nursery where the public have no access until the harvest interval has elapsed. Disposal of pesticides: Pesticides can be disposed of by using as a spray (for a legitimate use - as defined on the label); on a fenced area of waste ground where there is no risk to human health, wildlife or water courses or into AN APPROVED soakway (which we DO NOT have), or by returning to the supplier. Personal Protective Equipment (P.P.E.) - storage: Protective clothing must be kept in well ventilated lockers. Personal Protective Equipment (P.P.E.) should be washed regularly. Operators should always wash hands after handling any pesticide. This is particularly important before using the toilet and before eating. Absence register: A register of pesticide exposure and absence/sickness for all persons working with pesticides must be kept for 30 years. These records should be kept on the “COSHH Assessment of Pesticide Use” in section E and filed in the Health and Safety File. Employees must take their records with them should they move jobs. ANY ABSENCE RESULTING FROM WORK WITH PESTICIDES MUST IMMEDIATELY BE REPORTED TO THE HEALTH AND SAFETY EXECUTIVE. EMERGENCY PROCEDURE: In the unlikely event that someone who has been using pesticides or has been exposed to them becomes ill… Medical advice is conveyed on the labels of some products, notably those which are subject to the Poisons Rules, organophosphorus and carbamate insecticides and also dinitro compounds. Any confirmed case of serious effects should always be notified to the manufacturer. Follow the emergency procedure outlined in section A of this Health and Safety Policy. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker COSHH Supervisor.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

RISK ASSESSMENT: S20 OPERATION: USE OF CLEANING FLUIDS BY OURSELVES AND BY CONTRACTORS. HAZARD: IDENTIFY THE HAZARD OF EACH CLEANING FLUID FROM THE PRODUCT LABEL. RISK: ACCIDENTAL HUMAN CONTAMINATION DURING STORAGE OR USE OF CLEANING FLUIDS. PREVENTATIVE AND PROTECTIVE MEASURES: Choose the least hazardous cleaning fluid for each application. The availability of cleaning fluids is continually changing as new products come onto the market so it would be inappropriate to list suitable products in this policy. Suppliers should be consulted on a regular basis. Data sheets must be available for every cleaning fluid used on our premises. Only competent staff are authorised to use hazardous cleaning fluids on our premises. Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager, Chris Grain Health and Safety Officer or Colin Walker COSHH Supervisor about any exemption certificates. Hazardous cleaning fluids must be stored in a securely locked cupboard. Hazardous cleaning fluids must not be carried in any motor car unless they are in a vapour-proof, lockable container. Hazardous cleaning fluids can be carried in the goods compartment of a Luton van provided that the goods compartment is completely separate from the cab. IN ANY ACCIDENT, EMERGENCY INFORMATION MUST BE PROVIDED. ALWAYS CARRY A SEPARATE LABEL FOR THIS PURPOSE. Appropriate warning signs must be displayed when hazardous cleaning fluids are being used in areas to which the public have access. Staff must wear the appropriate Personal Protective equipment (P.P.E.) when mixing and using hazardous cleaning fluids. Such P.P.E. must be kept solely for hazardous cleaning fluids use. NEVER leave ANY hazardous cleaning fluid unattended. Hazardous cleaning fluids MUST always be returned to the storage cupboard when not in use. Staff should always wash hands after handling any cleaning fluid. This is particularly important before using the toilet and before eating. Before any contractor is authorised to use hazardous cleaning fluids on our premises, the site manager must first study that contractors COSHH assessment and jointly with the contractor decide on any modifications that are deemed to be necessary. Any such modifications must be written down in the form of a supplementary assessment, they must be signed by the contractor and by the site manager and they must be filed for 30 years in the Health and Safety File. assessment, they must be signed by the contractor and by the site manager and they must be filed for 30 years. The form to use is reproduced at the end of this global assessment. Contractors must provide data sheets covering any hazardous cleaning fluids BREAKAGE CLEAN UP PROCEDURE: Any spillage or breakage must be cleaned up in accordance with the breakage clean up procedure outlined in assessment S1 above. EMERGENCY PROCEDURE: In the unlikely event that someone who has been using hazardous cleaning fluids or has been exposed to them becomes ill... Medical advice is conveyed on the labels of most products. Any confirmed case of serious effects should always be notified to the manufacturer. Follow the emergency procedure outlined in section A of this Health and Safety Policy. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: The Supervisors named in section B.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

RISK ASSESSMENT: S25 OPERATION: VERMIN CONTROL. HAZARD: VERMIN BAIT - IDENTIFY THE HAZARD OF EACH SUBSTANCE FROM THE PRODUCT LABEL. RISK: ACCIDENTAL HUMAN CONTAMINATION - BAIT CONTACT WITH STAFF OR VISITORS. PREVENTATIVE AND PROTECTIVE MEASURES: Staff must immediately inform the management about any exemption certificates. Pest control in all areas should only be carried out by a competent contractor. Before any contractor is authorised to use hazardous vermin bait on our premises, the site manager must first study that contractors COSHH assessment and jointly with the contractor decide on any modifications that are deemed to be necessary. Any such modifications must be written down in the form of a supplementary assessment, they must be signed by the contractor and by the site manager and they must be filed for 30 years. Use the supplementary contractor assessment form in section E. Contractors must provide data sheets covering any vermin bait brought onto our premises. BREAKAGE CLEAN UP PROCEDURE: Any spillage or breakage must be cleaned up in accordance with the breakage clean up procedure above. EMERGENCY PROCEDURE: In the unlikely event that someone who has been exposed to vermin bait becomes ill… Medical advice is conveyed on the labels of most products. Any confirmed case of serious effects should always be notified to the manufacturer. Follow the emergency procedure outlines at the back of this global assessment. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker COSHH Supervisor.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

B] A micro-organism which creates a hazard to the health of any person. RISK ASSESSMENT: S35 OPERATION: RETAILING HORTICULTURAL PRODUCE. OPERATION: WORKING WITHIN THE GARDEN CENTRE/NURSERY BUSINESS. HAZARD: TETANUS. RISK: ZERO TETANUS IMMUNITY. PREVENTATIVE AND PROTECTIVE MEASURES: All staff should be advised to keep tetanus vaccinations up to date. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker COSHH Supervisor.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

C] Dust of any kind when present at a substantial concentration in air. RISK ASSESSMENT: S40 OPERATION: SWEEPING AREAS WITH CONCRETE FLOORS. HAZARD: CONCRETE DUST. RISK: ACCIDENTAL HUMAN INHALATION DURING OR IMMEDIATELY AFTER SWEEPING. PREVENTATIVE AND PROTECTIVE MEASURES: All concrete floors must be sealed with a suitable sealing compound or with concrete floor paint. Staff must immediately inform the management about any exemption certificates. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker COSHH Supervisor.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

D] Any other substance which creates a hazard to the health of any person which is comparable with hazards created by substances mentioned above. RISK ASSESSMENT: S45 OPERATION: HANDLING ENGINE OIL, DIESEL OIL, HEATING OIL AND PETROL. HAZARD: IRRITANT/CARCINOGENIC PROPERTIES OF ENGINE OIL, DIESEL OIL, HEATING OIL AND PETROL. RISK: ACCIDENTAL HUMAN CONTAMINATION. PREVENTATIVE AND PROTECTIVE MEASURES: Protective gloves should be worn whenever possible when handling oils. Staff should always wash hands after handling any oils. This is particularly important before using the toilet and before eating. IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker COSHH Supervisor.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 12.

NEW RISKS IDENTIFIED SINCE THIS POLICY WAS PRINTED Write new risks and control measures on the pages below using the following standard format: RISK ASSESSMENT: OPERATION: HAZARD: IDENTIFY THE HAZARD OF EACH PESTICIDE FROM THE PRODUCT LABEL AND FROM DATA SHEETS. RISK: HUMAN CONTAMINATION... PREVENTATIVE AND PROTECTIVE MEASURES: IS FURTHER ACTION NEEDED: The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Colin Walker COSHH Supervisor of any areas where attention is required. FINDINGS OF ASSESSMENT REPORTED TO: Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer and the Supervisors named in section B. ACTION REQUIRED TO REMOVE/CONTROL RISKS APPROVED BY: Colin Walker COSHH Supervisor. RESPONSIBILITY FOR ENSURING THE ACTION REQUIRED IS IMPLEMENTED AND THAT THE IMPLEMENTED ACTIONS HAVE REMOVED/REDUCED THE RISKS: Colin Walker COSHH Supervisor.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 13.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 14.

Stephen H. Smith’s Garden & Leisure COSHH Risk Assessments = S

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 15.

Stephen H. Smith’s Garden & Leisure Health and Safety Training Schedules

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

SECTION D - TRAINING INFORMATION, INSTRUCTION OR TRAINING SHOULD BE PROVIDED AS FOLLOWS: PART TIME STAFF [USUALLY WEEKEND OR CASUAL STAFF WHO EARN LESS THAN THE LOWER EARNINGS LIMIT EACH WEEK]: Everyone... Induction training must be provided before new employees commence work, using the Induction Training Manual in Section D of this document. Following induction training, the Induction Training Declaration should be signed by the employee and Manager/Supervisor to form part of that employees training records. One copy on the Induction Training Manual should be retained in the branch health and safety file, one copy should be forwarded to head office and one copy should be given to the employee. Till Operators - In house till training should be provided using our Till Training Manual. A70. Lifting in the Real World - Manual Handling video. PART TIME RESTAURANT STAFF: In addition to the “everyone” items above... B5. Part Time Restaurant Staff should be instructed in Basic Hygiene by the Restaurant Supervisor. Part Time Restaurant Staff should be restricted to serving food and clearing tables unless they have been trained in additional tasks. B10. Part Time Restaurant Staff should not clean fryers. PART TIME PET SHOP STAFF: In addition to the “everyone” items above... B15. Part Time Pet Shop Staff should not handle any animals unless they have been trained. B20. Part Time Pet Shop Staff should not handle any animals waste/bedding unless they have been trained. FULL TIME STAFF [DEFINED AS THOSE PAID VIA HEAD OFFICE]: Everyone... Induction training must be provided before new employees commence work, using the Induction Training Manual in Section D of this document. Following induction training, the Induction Training Declaration should be signed by the employee and Manager/Supervisor to form part of that employees training records. One copy on the Induction Training Manual should be retained in the branch health and safety file, one copy should be forwarded to head office and one copy should be given to the employee. Till Operators - In house till training should be provided using our Till Training Manual. Cashiers - Should follow the safe systems of work set out in risk assessment B30. First Aiders - 4 day First Aid at Work training course. Basic First Aiders - 1 Day First Aid at Work training course. Defibrillator Operators - Defibrillator training course, with regular assessment. Fire Precautions - Cease Fire - Fire Safety at Work video. A55. It’s Not All Bad - Stress awareness for employee’s video. A1. Whose risk is it anyway video. A60. It’s No Joke - Slips and trips in the workplace video. A70. Lifting in the Real World - Manual Handling video. In addition, full time staff should attend a Manual Handling training course. B25. Computer Users as defined under “Operators” in risk assessment B25 - Should watch “Action on Screens” display screen equipment training video available from head office. “Operators” should comply with the safe systems of work set out in risk assessment B25. E1. Electricity at work - Competent persons training course. F25. Company Vehicle Operators - Full Time Staff who hold a current DVLC Driving License are authorised to operate such Company Vehicles as their DVLC Driving License dictates, such licenses must be inspected on an annual basis by

Stephen H. Smith’s Garden & Leisure Health and Safety Training Schedules

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

Colin Walker and Chris Grain Garden Centre Manager. Operation of vehicles to be in compliance with the safe systems of work set out in risk assessment F25. F30. Forklift Truck Operators - Forklift truck operator’s certificate training course. F40. Access Platform Operators - Safe Use of Hydraulic Work Platforms training course. G1. Central heating boilers and water heaters – In house training should be provided. F20. Power sweeping machine - In house till training should be provided. COSHH. Spraying Pesticides - Recognised Certificate of Competence. FULL TIME RESTAURANT STAFF: In addition to the “everyone” items above... B5. Part Time Restaurant Staff should be instructed in Basic Hygiene by the Restaurant Supervisor. Part Time Restaurant Staff should be restricted to serving food and clearing tables unless they have been trained in additional tasks. Full Time Restaurant Staff should attend a Basic Hygiene training course. Full Time Restaurant Staff should follow the safe systems of work set out in risk assessment B5. B10. Emptying and cleaning fryers - Full Time Restaurant Staff should follow the safe system of work set out in risk assessment B10. G5. Full Time Restaurant Staff should be instructed in the safe use of cooking/catering appliances by the Restaurant Supervisor. Full Time Restaurant Staff should follow the safe systems of work set out in risk assessment G5. FULL TIME PET SHOP STAFF: In addition to the “everyone” items above... B15. Should be trained to handle animals safely, be instructed about the importance of adequate animal housing and the necessity of warning signs. B20. Should be trained to handle animal waste/bedding safely, be instructed about the importance of adequate animal housing and the necessity of warning signs. GARDEN CENTRE MANAGERS, HEALTH AND SAFETY OFFICERS AND SUPERVISORS [THOSE NAMED IN SECTION B OF OUR HEALTH AND SAFETY POLICY]: In addition to the “everyone” items above... Induction training must be provided before new employees commence work, using the Induction Training Manual in Section D of this document. Following induction training, the Induction Training Declaration should be signed by the employee and Manager/Supervisor to form part of that employees training records. One copy on the Induction Training Manual should be retained in the branch health and safety file, one copy should be forwarded to head office and one copy should be given to the employee. All - Should attend a Basic Health and Safety training course to enable them to actively contribute to the risk assessments and put into practice the preventative and protective measures contained therein. Restaurant Supervisor - Basic Hygiene training course. COSHH Supervisor - COSHH Assessment training course. The Food Safety Act Supervisor - Basic Hygiene training course. Fire Officer - Basic Fire Training course. Appointed First Aider - 4 day First Aid at Work training course. A55. It’s Not All Bad - Stress awareness for employee’s video. A60. It’s No Joke - Slips and trips in the workplace video. A70. Lifting in the Real World - Manual Handling video. In addition, full time staff should attend a Manual Handling training course.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

HEALTH AND SAFETY INDUCTION TRAINING TICK THE BOXES AS EACH TOPIC IS COMPLETED. THE DECLARATION SHOULD BE SIGNED BY THE MEMBER OF STAFF AND THE TRAINER ONCE INDUCTION TRAINING HAS BEEN COMPLETED. The Health and Safety Policy, Risk Assessments (including the health and safety risk assessments, fire risk assessments and COSHH risk assessments) and Emergency Procedures for Fire and Evacuation of Stephen H. Smith’s Garden and Leisure are always available in the staff room and in the main office. They are also available on our website at www.stephenhsmiths.co.uk under YOUR GARDEN CENTRES, STAKEHOLDERS & STAFF on the top menu bar. These documents will be updated from time to time (usually annually). All staff must read and agree to abide by their obligations and all of the rules in the above documents. This induction training is intended to provide you with basic health and safety information only. New employees must sign our health and safety declaration following this training.

HEALTH AND SAFETY POLICY STATEMENT Our Health and Safety Policy Statement is only about 12 pages long. It contains vital information for all employees. READ IT - YOUR SAFETY AND THE SAFETY OF THOSE AROUND YOU DEPENDS ON IT. Stephen H. Smith and Christopher S.H. Smith, Partners have overall and final responsibility for health and safety, but day to day responsibility on site is delegated to Colin Walker and Chris Grain Garden Centre Manager with the assistance of Chris Grain Health and Safety Officer(s) and the following Supervisors: Colin Walker Outdoor Sales/Production Chris Grain Indoor Sales Gavin Dickinson Stores N/A Pet Shop Diane Stone and David Irving Restaurant Chris Grain Offices Colin Walker Staff Rooms Colin Walker COSHH (Control of Substances Hazardous to Health) Diane Stone and David Irving Food Safety Gavin Dickinson Fire Officer Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson Appointed First Aider(s) You need to know who these people are, be able to recognise them and understand their responsibilities. You also need to know about your responsibilities to yourself and to others.

ALL EMPLOYEES HAVE To cooperate with Supervisors and managers on health and safety matters; To not interfere with anything provided to safeguard their health and safety; To take reasonable care of their own health and safety and that of others; To comply with our current Health and Safety Policy and follow any safety instructions however issued; To report all health and safety concerns to Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer: such as...

failure or deterioration in a machine, equipment or building. deterioration in health and safety equipment or materials (personal protective equipment, guards, signs, etc.). use of expendable resources (discharge of fire extinguishers, use of bandages etc.);

To make suggestions for improvements to safety (e.g. methods, procedures, work layout) to the Supervisors named above; To wear sensible clothing to facilitate personal health and safety (e.g. warm, weatherproof clothing for working outdoors or stout shoes/protective boots as dictated by the nature of the work); To regularly wash exposed areas of the body in particular before breaks and after work. Any cuts or abrasions should be scrupulously cleaned and dressed to avoid infection; To immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer [or if they are unavailable the appropriate Supervisor named above] if you believe you or anyone else are/is unable to competently and safely carry out any activity or task; and

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 2.

To report any work situation that represents a serious and immediate danger to health and safety or a shortcoming in our protection arrangements for health and safety.

FIRE SAFETY Different types of fire extinguishers will be provided around the workplace as below. RED EXTINGUISHER WITH RED LABEL = WATER Water should only be used on “Class A fires”, e.g. paper, rag, wood, etc. DO NOT USE WATER EXTINGUISHERS ON FIRES INVOLVING ELECTRICITY (due to risk of electrocution) or on kitchen fires (if water is poured on a burning pan, the flames erupt violently as the water suddenly vaporises). RED EXTINGUISHER WITH BLACK LABEL = CARBON DIOXIDE Is used on fires involving electricity, flammable gases and flammable liquids. Extinguishers discharge a lot of pressure. If they were used on burning paper, they would scatter the fire over a large area. Carbon Dioxide is kept below freezing point, therefore, if used it must be kept away from exposed skin as exposure can cause frost burn. Do not hold the directional cone, your hand could freeze to it. Carbon Dioxide removes the heat and oxygen so it has a double effect; because it removes oxygen it should not be used in confined conditions; it is not toxic but it could be an asphyxiant. RED EXTINGUISHER WITH BLUE LABEL = POWDER This powder extinguisher is probably the most commonly used. Car extinguishers are usually powder (although not necessarily coloured blue). Powder extinguishers may be used on virtually all fires - they are non-conductive and are, therefore, safe with electricity and very effective with burning liquids, they are non-toxic and do not cause damage to unburnt material as water does. The powder smothers the fire to deprive it of the oxygen. HOW TO OPERATE EXTINGUISHERS: IF YOU HAVE ANY DOUBT ABOUT WHETHER AN EXTINGUISHER IS SUITABLE FOR A FIRE - DO NOT USE IT AND GET OUT. Only tackle a fire after alarm has been raised and if entirely safe to do so. Remove safety pin from handle. Keep extinguisher upright or stand on ground. Aim nozzle or horn at base of flame. Do not hold the horn, your hand could freeze to it. Squeeze handles together to discharge the contents and spread from side to side in a sweeping motion for maximum coverage. Do not get trapped, make sure you can escape. Always read the label on extinguisher first. EXTINGUISHERS MUST NEVER BE MOVED FROM THEIR POSITIONS (EG. USED TO PROP A DOOR OPEN). FIRE WARDENS: Nominated fire wardens are Gavin Dickinson Fire Officer and the Supervisors named in section B. ACTION TO BE TAKEN ON DISCOVERING A FIRE:

1. Activate the nearest fire alarm point. 2. Inform duty Manager/senior member of Staff about the fire [using your radio if available]. 3. Duty Manager/senior member of Staff to Call Fire Brigade. CALLING FIRE BRIGADE THE FIRE BRIGADE MUST BE CALLED FOR EVERY FIRE, HOWEVER SMALL IT MAY BE.

a) Dial 9 for outside line if necessary, then 999. b) Ask for FIRE BRIGADE. c) Tell the Fire Brigade the name and address of the premises, exactly what has happened, where in the building the outbreak has occurred, whether anyone is injured or trapped, what action is being taken, details of the main access points. Finally, confirm the exact name and address of the premises again. d) Inform the member of staff who discovered the fire once you have successfully contacted the Fire Brigade. Use your radio if available or public address system.

4. Tackle the fire using an appropriate fire extinguisher IF IT IS SAFE TO DO SO - NEVER RISK INJURY TO FIGHT FIRES. REMEMBER - SMOKE CAN KILL. 5. Duty Manager/senior member of Staff must use the public address system to evacuate staff and customers CALMLY using the announcement below.

“This is an important announcement. Please calmly evacuate the building using the nearest emergency exit. Please calmly evacuate the building using the nearest emergency exit. Once outside, assemble in the front car park. Assemble in the front car park.”

ACTION TO BE TAKEN ON HEARING FIRE ALARM: 1. Ensure that all till draws, fire proof cabinets and safes are locked and the keys removed.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 3.

2. Help customers, outside contractors and other members of Staff to find their way out of the building by the most direct route. ALWAYS WALK CALMLY - NEVER RUN. 3. Listen for any important announcement on the public address system or on your radio. 4. Close all doors and windows as you leave. 5. Fire Wardens (Gavin Dickinson Fire Officer and the Supervisors named in section B) should make a sweep of the building as they leave to make certain that it is empty. 6. Assemble at the assembly point in the front car park for a roll call - if you know of anyone who is missing tell Gavin Dickinson Fire Officer, Colin Walker and Chris Grain Garden Centre or the duty Manager. 7. NEVER RETURN TO A BURNING BUILDING UNTIL A FIRE OFFICER HAS INDICATED IT SAFE TO DO SO.

KNOWLEDGE OF ESCAPE ROUTES/FIRE EQUIPMENT/GAS AND ELECTRICAL SHUT OFF VALVES/SWITCHES: Make yourself familiar NOW with all escape routes and emergency exits; the position of all fire extinguishers and their suitability for different types of fire; the main gas shut off valve; and the main electricity isolator switch.

FIRST AID ARRANGEMENTS THE FIRST AID BOX IS KEPT IN: MANAGERS OFFICE. THE APPOINTED PERSON TO TAKE CHARGE OF FIRST AID REQUIREMENTS IS/ARE: Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson Appointed First Aider(s) [who has/have attended a 4 day First Aid at Work Health and Safety course]. The Appointed First Aider(s) or one of the other trained first aiders should be called for all incidents of accident/illnesses. First Aiders should wear protective gloves when blood contact is possible. We provide Defibrillators at each of our garden centres for treatment of heart problems. CUTS, SORES AND WOUNDS: no matter how trivial should be washed and protected with suitable non-medicated dressings. Both staff and customers should be encouraged to go to their local doctor as a precaution following any injury. Staff should keep their Tetanus inoculations up to date. AN AMBULANCE: should immediately be called if the injury is sufficiently serious. ALL ACCIDENTS AND CASES OF WORK-RELATED ILL HEALTH ARE TO BE RECORDED IN THE ACCIDENT BOOK, WHICH IS KEPT IN MANAGERS OFFICE. Colin Walker and Chris Grain GARDEN CENTRE MANAGER IS RESPONSIBLE FOR REPORTING ACCIDENTS, DISEASES AND DANGEROUS OCCURRENCES TO THE ENFORCING AUTHORITY IN ACCORDANCE WITH RIDDOR.

PERSONAL RULES ALCOHOL OR DRUGS: Staff must not be under the influence of Alcohol or Drugs whilst on our premises. Consumption of Alcohol or Drugs is prohibited at all of our premises. In addition, staff are not permitted to consume Alcohol or Drugs during lunch or other breaks. SMOKING AND USING E-CIGARETTES: Is prohibited indoors within all of our premises. ILLNESS, MEDICATION OR ALLERGY: Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer if they are suffering from or being treated for any illness, are under any medication or if they have an allergy of any kind. Staff must not operate machinery, drive or undertake other similar duties while taking medication that might impair their judgment. NEW OR EXPECTANT MOTHERS: New or expectant mothers need special health and safety measures and must notify Colin Walker and Chris Grain Garden Centre Manager in writing that she is pregnant, has given birth within the previous 6 months or is breast feeding. Safe systems of work for new or expectant mothers are outlined in risk assessment A10. COMPETENCE: Staff must immediately (and before commencing the activity or task) inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or one of the Supervisors named at the beginning of this Induction Training Manual if they believe they or a colleague may be unable to competently and safely carry out this activity or task. Staff employed in the garden centre side of our business should not work in the

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 4.

Restaurant or Pet Shop unless they have received additional instruction or training as set out at the beginning of section D of this document. FOOTWEAR: Sensible choice of footwear will reduce the risks of trips, slips or falls. Protective footwear will be provided and must be requested when working with pallet trucks or forklift trucks. MOBILE TELEPHONES: Personal mobile telephones may only be used during official break times. For avoidance

of doubt if is also forbidden to send text messages outside official break times.

YOUNG WORKERS: Young workers are those employees over school leaving age but not yet 18 years old. EMPLOYMENT: We do not employ anyone under the Minimum School Leaving Age. This means that if your 16th birthday falls between 1st September and 30th June, we cannot employ you until 1st July following. If your 16th birthday is in July or August, you can be employed from the date of your birthday. SCHOOL WORK PLACEMENT SCHEMES: We do not accept any individual under any school work placement scheme. EXPERIENCE: Young employees will not have the experience or knowledge of their older colleagues and therefore need to be protected at work from any risks to their health and safety. Whenever any risks are identified, alternative work should be provided. If such risks cannot be avoided, then the member of staff should be suspended from work for so long as is necessary in order to avoid such risks. Young workers should immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or one of the Supervisors named at the beginning of this Induction Training Manual if they believe they are unable to carry out a job without risk. CAPACITY: Young workers must not be asked to carry out duties that are beyond their physical or psychological capacity. EXPOSURE TO HARMFUL AGENTS/SUBSTANCES: Young workers must not be exposed to agents that are toxic, carcinogenic, cause heritable genetic damage or harm to the unborn child or which in any other way chronically affect human health, including exposure to radiation. RISKY ACTIVITIES: Young workers are not authorised to carry out any activity involving the risk of accident that cannot easily be recognised or avoided by young workers. Such risky activities can be carried out as part of on the job training provided the young person is supervised by an experienced and competent member of staff. EXPOSURE TO HEALTH RISKS: Young workers must not work where there may be risks to health caused by extreme cold or heat, noise or vibration. SPRAYING PESTICIDES: Pesticides should not be applied by young workers.

GENERAL SAFETY RULES DANGEROUS SUBSTANCES: Procedures for dealing with dangerous substances are detailed within our COSHH (Control of Substances Hazardous to Health) risk assessments, which can be found in the Health and Safety Policy in the staff room or the main office. Part Time Staff should not handle dangerous substances - except when the handling is a part of the normal retail activity within our business. Full Time Staff may handle dangerous substances, but only in strict adherence to the safe systems or work and control measures set out in our COSHH assessments. LIQUID PETROLEUM GAS (L.P.G.): Two types of LPG are sold in our premises – Butane (in blue cylinders) and Propane (in red cylinders). Both types of LPG are stored as a liquid under pressure in cylinders, which turns into gas when the liquid is released. LPG must be mixed with air in order to burn. An explosive vapour is typically made up of 1 part LPG mixed with between 9 to 44 parts of air. This means that even a small escape of LPG from a cylinder can give rise to large volumes of explosive vapour. LPG gas is denser than air – so any leakage would “pour” or “flow” to the lowest level of the surroundings along the ground, into drains or down steps into a cellar. It can be ignited at considerable distance from the source of the leakage. NEVER USE A NAKED FLAME TO SEARCH FOR A LEAK. SMOKING AND OTHER SOURCES OF IGNITION ARE PROHIBITED WITHIN 5 METRES OF THE LPG COMPOUND. LPG is usually odorized to enable detection by smell. LPG escape may also be noticed as frost at the point of escape on the cylinder (the escaping gas cools as it evaporates and freezes water vapour in the air). An empty LPG cylinder is still potentially dangerous. If the valve is left open, air can diffuse into the cylinder forming an explosive vapour. Alternatively, an open valve could allow the small amount of gas remaining in the cylinder to escape, forming an explosive vapour at floor level. Handling LPG cylinders: Do not drop, roll or drag cylinders – use the handle (never lift using the valve). Cylinders should be checked for leakage when they are taken into store and again when they are removed from the store for sale.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 5.

LPG cylinders must be stored upright in a locked LPG compound or wire cage. Empty cylinders should be stored together and at the opposite end of the compound from full cylinders. LPG cylinders should never be transported on our company vehicles. ACTION IN THE EVENT OF A LEAKING CONTAINER

1. Nearby sources of ignition should be extinguished. 2. The cylinder valve should be closed and any plug or cap securely replaced. 3. If the leak cannot be stopped, the cylinder should be removed to a well ventilated open space away from sources of ignition, drains, buildings or other LPG cylinders, the cylinder should be marked as faulty, left with the leak uppermost and isolated from general access with barriers and signs. The cylinder supplier should be advised immediately.

ACTION IN THE EVENT OF A CYLINDER FIRE In case of fire involving LPG cylinders – activate the fire alarm, call the Fire Brigade and evacuate the area. DO NOT ATTEMPT TO EXTINGUISH A BURNING LPG CYLINDER. Follow our Emergency Procedures – Fire and Evacuation set out in Section B of our Health and Safety Policy.

FLAMMABLE LIQUIDS SUCH AS PARAFFIN OR BARBECUE LIGHTER FLUID: In case of a leaking container you should try to stop the leak by tightening the lid. If the container is damaged or you cannot stop the leak please inform your manager who will remove the leaking container from the sales area and arrange safe disposal. In case of fire involving flammable liquids a dry powder extinguisher should be used – but only tackle the fire if it is safe to do so and in accordance with the fire procedures set out in this policy. CARBON DIOXIDE DRINKS DISPENSE GAS IN RESTAURANTS (CO2): CO2 cylinders should only be handled by staff who have the necessary experience and knowledge of safe practice - they must not be handled by Part Time Staff. CO2 is stored as a liquid under pressure in cylinders, which turns into gas when the liquid is released. CO2 escape may also be noticed as frost at the point of escape on the cylinder (the escaping gas cools as it evaporates and freezes water vapour in the air). Handling LPG cylinders: Do not drop, roll or drag cylinders – use the handle (never lift using the valve). Cylinders should be checked for leakage when they are taken into store and again when they are taken out for use. CO2 cylinders must be used in an upright position. CO2 cylinders should never be transported on our company vehicles. Low concentrations of CO2 cause increased respiration and headache, high concentrations may cause asphyxiation.

Staff should be aware of these symptoms and immediately vacate the area where the CO2 cylinder is stored if any leak is suspected.

If CO2 comes into contact with skin or eyes, immediately flush with water for at least 15 minutes. In case of cold burn, spray affected area of skin for at least 15 minutes with cold water. Obtain medical assistance. Doors and windows should be opened in order to ventilate the area when safe to do so. ACTION IN THE EVENT OF A LEAKING CONTAINER

1. The cylinder valve should be closed and any plug or cap securely replaced. 2. If the leak cannot be stopped, EVACUATE THE AREA IMMEDIATELY.

ACTION IN THE EVENT OF FIRE In case of fire near CO2 cylinders – activate the fire alarm, call the Fire Brigade and evacuate the area. DO NOT ATTEMPT TO FIGHT A FIRE IN AN AREA WHERE CO2 CYLINDERS ARE STORED OR USED. Follow our Emergency Procedures – Fire and Evacuation set out in Section B of our Health and Safety Policy. Warn the Senior Fire Officer that CO2 cylinders are stored in the vicinity of the fire.

SPRAYING PESTICIDES: Pesticides should not be applied by any staff unless they hold the appropriate Certificate of Competence. All pesticide applications must be carried out in strict adherence to the safe systems or work and control measures set out in our COSHH assessments. FLUIDS UNDER PRESSURE: Should only be handled in strict accordance with the safe systems of work set out in risk assessment H5. SMOKING AND USING E-CIGARETTES: Is prohibited indoors within all of our premises. CLIMBING ON RACKING: It is forbidden for anyone to climb on warehouse racking or retail racking or shelving. Staff should always use step ladders to access high shelves. WORKING ON ROOFS: Working on roofs should ONLY be undertaken with the written permission of either

Stephen H. Smith or Christopher S.H. Smith and then only in accordance with risk assessment C15. Part Time Staff and Staff under 18 years old must not work on roofs under any circumstances.

STEPLADDERS AND LADDERS: Part Time Staff and Staff aged under 18 years are only authorised to use stepladders. Full Time Staff over 18 years may use any ladders providing they have the necessary experience and knowledge of safe practice. Only BS EN (EN131) Industrial ladders and stepladders should be used on our premises.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 6.

Ladders must be checked prior to each use. Ladders must be used at the correct angle as specified in the label (75 degrees). Never exceed the highest weight load stated on the ladder. Ladders should only be used on firm level ground or indoors on level flooring. Ladders must always be tied or footed. Never stand a ladder on a moveable object such as bricks, a pallet, a forklift etc. Never over reach – keep your belt buckle inside the stiles and both feet on the same rung. Always keep at least one hand free to grip the ladder. Staff who suffer from dizziness or vertigo must not use ladders or stepladders. TROLLEY RECOVERY IN CAR PARKS: Staff recovering trolleys in car parks should wear dayglo jackets. UNLOADING/LOADING VEHICLES IN CAR PARKS: Whenever possible schedule deliveries in off peak trading periods. At busy times it may be necessary to have an additional staff member on duty to supervise safety. Staff should take special care whilst loading customer vehicles in our car parks. UNLOADING DUTCH TROLLEYS FROM VANS USING RAMPS: Staff should always work in pairs in order to safely unload trolleys. If a trolley is too heavy to unload safely using the ramp, it should be broken down and unloaded manually with the products being loaded onto another trolley at ground level. Always wear safety boots. UNLOADING LORRIES WITH TAIL LIFTS: Tail lifts on third party vehicles should not be operated by our staff. Tail lifts fitted on our own vehicles must not be operated by our staff unless they have been fully trained and in strict accordance with Risk Assessments F25 and A73. Always wear safety boots. Always make sure that the load is restrained during tail lift operation. Wheels on trolleys must be held firmly against “stops”. Never stand in the “hazard zone” where you could be hit by falling loads. Keep your fingers and feet well away from tail lifts at all times – they may start operating without warning. Take extra care on windy days – dutch trolleys can be blown off a tail lift. ASBESTOS: Staff should not handle or disturb any Asbestos Containing Material (or any material they believe may contain asbestos) unless they have been authorised in writing by Colin Walker and Chris Grain Garden Centre Manager. VIOLENCE: Staff should always be on the look out for early signs of aggressive behaviour in either customers or other staff. If such a situation is identified, staff should immediately call for backup from other staff and from the Police. RAID: Never offer any resistance, cooperate fully at all times, stand still and keep your hands where they can be seen, speak only when spoken to, do not shout or provoke the offender, do not make direct eye contact with the offender, allow the offender to leave, do not chase the offender – summon help when it is safe to do so. PONDS/LAGOONS – OPEN WATER: Warning signs and lifebelts are provided adjacent to areas of open water. EXPOSURE TO SUN: Exposure to ultraviolet (U.V.) radiation from the sun can cause skin damage including sunburn, blistering, skin ageing and in the long term can lead to skin cancer. Skin cancer is the most common form of cancer in the U.K. with over 40,000 new cases diagnosed every year. People with pale skin are most at risk of skin damage, especially those with fair or red hair, with a lot of freckles or with a family history of skin cancer. People with brown or black skin are at a low risk but people of all skin colours can suffer from overheating and dehydration. A tan is not healthy - it is the first sign that skin has already been damaged. Staff should take their breaks in the shade. Staff should drink plenty of water in order to avoid dehydration. Staff should check their skin regularly for unusual spots or moles that change size, shape or colour and should consult their doctor promptly if they find anything that causes them concern. Individual Staff are responsible for ensuring that they adhere to the following requirement.

All Staff must wear clothes that cover as much exposed skin as possible during sunny periods. Tightly woven fabrics provide the most protection. Sun hats should be worn - ideally with a brim or flap to protect the ears and neck - and will be provided when requested. Staff should use sunscreen of at least factor 15 on any part of the body that cannot be covered up with clothing and sun hat.

STRESS: Stress involves the production of hormones in the body which have physical effects. A certain amount of stress may help us to perform tasks to the best of our abilities but excessive stress for long periods can cause tiredness, anxiety and various physical symptoms such as stomach and skin conditions, heart disease and depression. COMMUNICATE: Lack of communication with managers and staff increases stress levels. CRAMPED CONDITIONS: Avoid working in cramped conditions. OVERWORKING: Causes stress - don’t take on more work than you can complete. LIFESTYLE: Stress can be reduced by taking more excercise, improving fitness or by using relaxation techniques.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 7.

GARDEN CANES IN POTS: Take special care when working amongst trees or shrubs that contain support canes. Whenever possible we will source outdoor plants from suppliers who provide protective cane caps - but be aware that these can fall off or be removed by customers. STAFF FACILITIES: Must be kept clean and the following requirements observed : All food waste and general rubbish should be removed enclosed in a sealable plastic bag and disposed of in the skip; The floors should be swept and where necessary washed; All surfaces should be wiped down and where necessary disinfected; If a refrigerator is in use, the correct temperature must be maintained to store foodstuffs; The refrigerator and cooker, where applicable, should be cleaned and disinfected; and Where reusable crockery and cutlery is available, washing up, using hot water, should be instigated when necessary during the day and compulsorily at the end of the working day. CLEANING OPERATIONS: Part Time Staff are only authorised to use washing up liquid unless they have been trained to use additional substances and the following safe system of work is followed. Full Time Staff may use additional substances providing the following safe system of work is followed. Staff should always use separate rubber gloves for washing up and wiping down in the staff room and for cleaning the toilet facilities. Each pair of gloves should be marked accordingly. Different cleaning chemicals should not be mixed together unless specified by the manufacturer’s instructions. All cleaning chemicals should always be kept in a secure place when not being used. Extreme care should be taken when handling powerful cleaning chemicals, such as bleach. Splashing of chemicals on to exposed parts of the body must be avoided by wearing the necessary protective clothing, including goggles when required. Staff should always wash hands immediately after the cleaning work is completed. DISPLAY AND MERCHANDISING ON THE SHOP FLOOR: Staff must give priority to safety when constructing, stocking and finally dismantling promotional structures. No unsafe displays or storage areas. No overstocked shelves. No dark or unlit corners. No sharp corners on shelves. No sharp prongs on display racks. No sharp edged tools within children's reach. No tools likely to fall off wall units. No rake heads on floor or at eye level. No heavy or large items above head height. No unprotected projections i.e. nails, screws and staples. No P.O.S. material in positions which could impede customer flow and cause possible facial injury. No P.O.S. material which is likely to blow over in windy conditions. CHILD SAFETY ON THE SHOP FLOOR: No riding on trolleys, trucks or barrows of any kind or at any time Never allow children to "play" with any machinery i.e. Lawn mowers, Strimmers, Chainsaws. Never allow children to climb on furniture. Always display chemicals in accordance with our COSHH assessment. Always position fragile products away from the floor. Always ensure that adequate signage is displayed to warn parents of the danger of heavy stoneware falling over. Never leave aquatic displays unguarded or unprotected. Metal lids should be fitted to all water storage tanks. Life belts are provided adjacent to areas of open water. Where possible display hazardous plants on benches. OBSTRUCTED AISLES AND GANGWAYS: Gangways and aisles must be kept free from obstruction and in good repair - all areas must be regularly checked, swept and cleaned, any potholes must be filled, slippery algae covered paths must be cleaned with a power washer, hosepipes must be kept on reels (warning signs must be displayed when hosepipes are in use or when floors are wet), avoid the use of trailing extension cables over the floor. If you have no alternative, warning signs should be displayed. Slopes and steps should be highlighted with coloured paint, tape or signs. If obstructions can’t be removed - put a sign up to warn people. CONSTRUCTING TEMPORARY WALLS/ERECTING DISPLAY STANDS MADE ON SITE: Areas where construction is taking place must be isolated from visitors and from staff not directly involved in the work. Constructions

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 8.

of this kind must only be carried out by experienced staff with the permission of Colin Walker and Chris Grain Garden Centre Manager. WASTE DISPOSAL: Waste must be compacted and disposed of in the skip. Pesticides must be disposed of in accordance with the procedures outlined in our COSHH ASSESSMENT. When pricing merchandising or displaying stock, any packing residue should be removed from the shop floor and disposed of in the skip at the earliest possible moment. All employees are responsible for clearing litter within their working areas as frequently as necessary - this may include customer litter e.g. ice cream wrappers, wind blown rubbish or signs and inconspicuous hazards such as broken glass, nails, drink cans etc. PPE (Personal Protective Equipment): All that is reasonably practicable must be done to reduce risk by removing hazards, by engineering their control and by introducing safe systems of work. Personal Protective Equipment will be provided if any significant risk remains. Unless specified otherwise in our COSHH ASSESSMENT, the Supervisors named at the beginning of this Induction Training Manual are responsible for the provision, storage and use of PPE in their own area. YOU ARE RESPONSIBLE FOR CHECKING PPE PRIOR TO EACH USE – ANY DEFECTS IDENTIFIED MUST IMMEDIATELY BE REPORTED TO Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer. Noise: Part Time Staff should not be exposed to damaging noise levels. Full time staff should not be exposed to damaging noise levels without wearing the necessary PPE. GUARD DOGS: Guard dogs should only be handled by full time staff who have been trained to handle them safely.

ELECTRICITY SAFETY RULES PART TIME STAFF AND STAFF NOT YET 18 YEARS OLD: Are only authorised to operate tills, PDQ’s, hoovers, kettles and extension leads, providing they adhere to the safe systems of work set out below. Part Time Staff are not authorised to use any other electrical equipment whatsoever. PART TIME RESTAURANT STAFF: Are in addition authorised to operate equipment within the restaurant providing they have received training and follow the safe systems of work set out in our risk assessments. FULL TIME STAFF OVER 18: Are authorised to use electrical equipment providing they adhere to the safe systems of work set out below and in risk assessments E1 and E5. 2 OR 3 WAY SOCKET ADAPTERS: Should only be used when there is no alternative. In temporary situations or where it would be impractical to fit additional plug sockets, “4 block” extensions should be used. The best solution is to fit additional plug sockets. LEADS: Care must be taken not to damage power leads for example by running a vacuum cleaner over it or any other vehicle. EXTENSION LEADS: Should only be used in temporary situations where they will not wear through or become trapped in a door. Extension leads should be suitable for the electrical load they are carrying and should be fully unwound from the reel in order to avoid overheating. Extension leads should be PAT (Portable Appliance Testing) tested on an annual basis. It is the responsibility of the operator to check all extension leads before using them - any damaged extension leads must not be used, they should either be discarded or repaired by a competent person - see REPAIRS below. RCD (Residual Current Device) PROTECTION: Portable electrical equipment and/or extension leads must not be used outdoors, or in wet or humid conditions (such as in a glasshouse or beneath an outdoor covered canopy) unless it is either 110 volt equipment or used in conjunction with a Residual Current Device (either in the form of an RCD socket, an RCD plug/adapter or an RCD fitted within the fuse box) - RCD’s must always be tested prior to use and otherwise on a regular basis. It is the responsibility of the operator to test RCD’s prior to use. The operators are responsible for informing Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer if any RCD is not in working. ELECTRIC FLY KILLERS: In the Restaurant operate at a high voltage and should not be touched unless they have been unplugged. USE OF EMPLOYEES APPLIANCES: Employees are not permitted to use their own portable electrical equipment on our premises without the written permission of Colin Walker and Chris Grain Garden Centre Manager REPAIRS: Minor repairs, such as changing fuses, light bulbs, fluorescent tubes and their starter units, fitting plugs and fixing up extension cables may be carried out by a competent member of Staff. Inexperienced employees should not attempt any hazardous operation unless they have first received appropriate training. All other work must be carried out by a competent and/or suitably qualified electrician. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or one of the Supervisors named at the beginning of this Induction Training Manual before any electrical work is carried out. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use. The things to look for on the equipment, the cable and plug after disconnecting it, are signs of: Damage, e.g., cuts, abrasion (apart from light scuffing) to the cable covering. Damage to the plug, e.g., the casing is cracked or the pins are bent.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 9.

Non-standard joints including taped joints in the cable. The outer covering (sheath) of the cable not being gripped where it enters the plug or the equipment. Look to see if the coloured insulation of the terminal wires is showing. Equipment that has been used in conditions where it is not suitable, e.g. a wet or dusty workplace. Damage to the outer cover of the equipment or obvious loose parts or screws. Overheating (burn marks or staining). In addition, inspection could include the removal of the plug cover and checking that:

A fuse is being used (i.e. it is a proper fuse not a piece of wire, a nail, etc.). The cord grip is holding the outer part (sheath) of the cable tightly. The wires, including the earth where fitted, are attached to the correct terminals. No bare wire is visible other than at the terminals. The terminal screws are tight. There is no sign of internal damage, overheating or entry of liquid, dust, or dirt. This does not apply to moulded plugs where only the fuse can be checked.

All these checks also apply to extension leads and their plugs. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer.

MACHINERY/EQUIPMENT SAFETY RULES DON’T TOUCH IT UNLESS YOU HAVE BEEN TRAINED: Staff should not operate, move or interfere with any item of machinery (including tractors, dumper trucks, excavators, forklift trucks, access platforms, power sweeping machines, pressure washers, lawnmowers, pallet trucks, etc.) unless they have been trained/instructed in its safe use, have the necessary experience and knowledge of safe practice and have a current certificate of competence (when applicable). MOVING MACHINERY/EQUIPMENT BETWEEN OUR PREMISES: Machinery must only be moved between our premises in a strict accordance with the safe systems of work set out in risk assessment F45. Don’t move any machinery /equipment between branches without consulting Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer FORKLIFT TRUCKS: Must not be operated, moved or interfered with by staff who do not hold a current operator certificate. Forklift trucks must not be operated on uneven ground where there might be a risk of rollover. PALLET TRUCKS: Part Time Staff and Staff aged under 18 years are not authorised to operate pallet trucks without a Full Time Member of Staff aged over 18 present. Operators must wear safety boots. Special care must be taken when operating in areas to which the public have access. ACCESS PLATFORM: Must not be operated, moved or interfered with by staff who do not hold a current operator certificate. FORKLIFT MOUNTED WORK PLATFORMS: Must not be operated, moved or interfered with by staff who do not hold a current operator certificate. CENTRAL HEATING BOILERS AND WATER HEATERS: Must not be operated or interfered with by staff who do not have the necessary experience and knowledge of safe practice to operate them safely. Boiler houses/rooms should be kept clear and tidy and no material must be placed against boilers under any circumstances. COOKING/CATERING APPLIANCES: Must not be operated, moved or interfered with by staff who do not have the necessary experience and knowledge of safe practice to operate them safely. EQUIPMENT OPERATED BY COMPRESSED AIR: Staff should not use equipment operated by compressed air on our premises. INSTRUCTION/OPERATING MANUAL: All operation of equipment, machinery or of products sold in the course of our business etc. must be in strict accordance with the operating manual. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named at the beginning of this Induction Training Manual. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED. WARNING STICKERS OR SIGNS: Warning stickers or signs may be present on items of equipment, machinery or on products used or sold in the course of our business etc. Such stickers or signs are provided for your own safety and for the safety of others and must be fully observed and complied with at all times. If such compliance is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named at the beginning of this Induction Training Manual. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL COMPLIANCE CAN BE ACHIEVED.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 10.

GUARDS: Any guards provided must be in position and in working order prior to use. If this is not possible for any reason, then Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named at the beginning of this Induction Training Manual. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL GUARDS ARE IN PLACE. CHECKING EQUIPMENT PRIOR TO EACH USE: Equipment must be visually checked prior to each use for any signs of wear, damaged parts or other faults. If any defects are identified, Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named at the beginning of this Induction Training Manual. DO NOT PROCEED WITH THE ACTIVITY OR TASK UNTIL DEFECTS HAVE BEEN REPAIRED. REPAIRS: Must be carried out by a competent and/or suitably qualified person. Staff must consult Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named at the beginning of this Induction Training Manual before any repairs are carried out. MAINTENANCE AND INSPECTION: The Supervisors named at the beginning of this Induction Training Manual are responsible for ensuring that maintenance and inspection is carried out in accordance with the written maintenance and inspection procedure. UNATTENDED EQUIPMENT/TOOLS: The operator of equipment/tools is responsible for ensuring that they are never left unattended unless it is safe to do so. IF IN DOUBT DO NOT LEAVE EQUIPMENT/TOOLS UNATTENDED.

COMPANY VEHICLES PART TIME STAFF: Are not authorised to operate company vehicles. FULL TIME STAFF: May only operate company vehicles after they have been authorised to do so by Colin Walker and Chris Grain Garden Centre Manager in compliance with the safe systems of work set out in risk assessment F25. STAFF MUST NOT USE COMPANY VEHICLES UNDER ANY CIRCUMSTANCES IF THE VEHICLE DOES NOT COMPLY WITH ALL CURRENT LEGAL REQUIREMENTS AND UNLESS IT IS OPERATED IN ACCORDANCE WITH CURRENT LEGISLATION. Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager if they have been

convicted during the past 3 years of an offence of dangerous driving, drinks/drugs or have ever been disqualified from driving or fined a sum in excess of £100 in respect of any offence in connection with any motor vehicle or if they have any physical impairment or have a mental or physical condition necessitating the use of mechanical aids or the prolonged use of drugs.

ACCIDENTS: ALL ACCIDENTS MUST IMMEDIATELY BE REPORTED TO Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named at the beginning of this Induction Training Manual. MOBILE TELEPHONES: Mobile telephones must never be used whilst operating any vehicle. If any mobile telephone rings whilst a vehicle is being operated (whether the telephone belongs to the company or is private) it must not be answered. SMOKING AND USE OF E-CIGARETTES: Is prohibited in all company vans and in all other company vehicles.

EMPLOYEES VEHICLES AUTHORISED USE ONLY: Staff may use their own vehicles during working hours in the course of their employment after they have been authorised to do so by Colin Walker and Chris Grain Garden Centre Manager in compliance with the safe systems of work set out in risk assessment F28. STAFF MUST NOT USE THEIR VEHICLES UNDER ANY CIRCUMSTANCES IF THE VEHICLE DOES NOT COMPLY WITH ALL CURRENT LEGAL REQUIREMENTS, UNLESS IT HAS BEEN MAINTAINED IN ACCORDANCE WITH THE MANUFACTURERS INSTRUCTIONS AND UNLESS IT IS OPERATED IN ACCORDANCE WITH CURRENT LEGISLATION. Staff must immediately inform Colin Walker and Chris Grain Garden Centre Manager if they have been

convicted during the past 3 years of an offence of dangerous driving, drinks/drugs or have ever been disqualified from driving or fined a sum in excess of £100 in respect of any offence in connection with any motor vehicle or if they have any physical impairment or have a mental or physical condition necessitating the use of mechanical aids or the prolonged use of drugs.

ACCIDENTS: ALL ACCIDENTS MUST IMMEDIATELY BE REPORTED TO Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named at the beginning of this Induction Training Manual. MOBILE TELEPHONES: Mobile telephones must never be used whilst operating any vehicle. If any mobile telephone rings whilst a vehicle is being operated (whether the telephone belongs to the company or is private) it must not be answered.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 11.

SMOKING AND E-CIGARETTES: Is prohibited in all vehicles which are used by more than one person. If smoking has taken place in a vehicle it must not be used for work purposes.

MANUAL HANDLING GENERAL: Many of the goods we sell are of a heavy or bulky nature and for this reason great care should be taken when such goods need to be handled. All Staff will be shown how heavy or bulky items should be lifted. In many cases an additional member of Staff should be asked to assist when moving certain very heavy or bulky items. Staff with limited physical capacity must immediately inform the Supervisors named at the beginning of this Induction Training Manual (this is especially important during pregnancy or after injury). Signs should be displayed to indicate that customers should ask for assistance with heavy or bulky items, and that heavy or bulky items should not be moved in trolleys without Staff supervision. ASSESSMENT: The following three steps must be considered whenever manual handling is considered necessary.

1. Can manual handling be avoided (i.e. does the load need to be moved at all, use of fork lift truck/Pallet Truck, can the load be broken down into smaller parts)? 2. Assess adequately any operations that cannot be avoided, taking into account the load weight, size, shape, working environment, individual's capacity etc. In some cases it will be necessary to record the assessment using the form in section E which must be filed in the health and safety file. 3. Reduce any risk of injury as far as possible by acting on the assessment in (2.) above.

ADVICE: Be especially careful when lifting any object whilst moving up or down stairs or any on any uneven surface. Do not stack heavy objects on shelves above head height. Take extreme care when lifting or handling any object. REMEMBER:

Danger of strain injury. Danger of injury to feet if dropped.

IF YOU ARE ABLE TO COMPLETE THE TASK ALONE THEN: Place your feet as close to the weight as possible - lower yourself by bending your knees, not your back; Obtain a firm grip on the weight, with your hands level; Keeping your back as straight as possible, move upwards using all the power from your leg muscles; Once upright, adjust the weight as necessary; and When carrying peat or compost, always endeavour to carry the weight on the shoulders by first lifting it to a 'shelf height' where better lifting ability is achieved. By balancing the weight in the centre of the shoulders, the load is evenly spread throughout the body thus causing least strain. Do not handle any object you consider to be beyond your capabilities.

DISPLAY SCREEN EQUIPMENT (COMPUTERS): PART TIME STAFF: Part Time Staff should not use display screen equipment for more than one hour per day. FULL TIME STAFF: Full Time Staff may use display screen equipment for longer periods - but those staff who use it for more than one hour at a time every day or more than 2 hours at a time almost every day (defined as “Users”) must have been trained by watching the “Action Screens” display screen equipment training video available from head office and should comply with the safe systems of work in risk assessment B25.

FOOD SAFETY: DO NOT BUY FOOD FROM ANY SUPPLIER UNLESS THEY HAVE SUCCESSFULLY COMPLETED A

SUPPLIER ASSESSMENT FORM: We must protect our customers from the risk of consuming contaminated foods. It is therefore forbidden to buy any foodstuffs from a supplier unless they have successfully completed a Supplier Assessment Form. Staff are responsible for checking with Diane Stone and David Irving Food Safety Supervisor or Diane Stone and David Irving Restaurant Supervisor before placing any orders.

UNDERAGE SALES: THERE ARE LAWS THAT RESTRICT THE SALE OF CERTAIN PRODUCTS AND SERVICES TO

UNDERAGE PEOPLE: If you sell age-restricted products to a person under the minimum legal age, you are committing an offence under the relevant law and the penalties can include a fine or even imprisonment.

VERIFY THE AGE OF POTENTIAL BUYERS BY ASKING TO SEE AN IDENTITY CARD THAT INCLUDES THE PASS HOLOGRAM (PROOF OF AGE STANDARDS SCHEME): This is the UK’s national proof of age accreditation scheme.

AGE RESTRICTED GOODS ON SALE WITHIN OUR GARDEN CENTRES ARE: Aerosol paint minimum age to buy = 16.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 12.

Christmas crackers minimum age to buy = 12. knives/axes/blades minimum age to buy = 18.

FACEBOOK , MYSPACE, SOCIAL MEDIA: DO NOT POST ANY BLOG OR COMMENTS ON FACEBOOK, MYSPACE OR ANY OTHER SOCIAL

MEDIA OR INTERNET PLATFORM THAT MIGHT LOWER THE REPUTATION OF THE COMPANY, FELLOW EMPLOYEES, EMPLOYERS OR OUR CUSTOMERS.

Stephen H. Smith’s Garden & Leisure Health and Safety Induction Training Manual

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 13.

HEALTH AND SAFETY POLICY OF STEPHEN H. SMITH’S GARDEN & LEISURE STAFF DECLARATION The Health and Safety Policy, Risk Assessments (including the health and safety risk assessments, fire risk assessments and COSHH risk assessments) and Emergency Procedures for Fire and Evacuation of Stephen H. Smith’s Garden and Leisure have today been explained to me to my satisfaction. I declare that; 1. I have today received induction training as attached to this declaration and outlined in section B of the Health and Safety Policy. I have been given a copy of the induction training booklet for my own use and reference. 2. I have read and agree to abide by my obligations and all of the rules as stated in all of the above mentioned documents. 3. I have today viewed the following training videos: It’s Not All Bad – Stress Awareness for Employees. It’s No Joke – Slips and Trips in the workplace. Lifting in the Real World - Manual Handling video Cease Fire – Fire Safety at Work. 4. I will immediately inform Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer or the Supervisors named on the Health and Safety Policy if I believe I may be unable to competently and safely carry out any activity or task or if I require any training to carry out any activity or task. 5. I understand that the Health and Safety Policy and Risk Assessments will be updated from time to time (usually annually) and that the new documents will be displayed in the main garden centre office and in the staff canteen. New versions of these documents can be identified by the amendment date on the front cover. I will read and agree to abide by my obligations and all of the rules as stated in any revised versions of the above documents and that I will immediately ask Colin Walker and Chris Grain Garden Centre Manager or Chris Grain Health and Safety Officer to explain anything about the Policy or my obligations about which I am unclear. STAFF NAME: _____________________________________ Date: _____________________ STAFF SIGNATURE: __________________________________________________________ TRAINERS NAME: _____________________________________ Date: _____________________ TRAINERS SIGNATURE: __________________________________________________________

Stephen H. Smith’s Garden & Leisure Warning Signs

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018. Page Number 1.

WARNING SIGNS Fire exits should all be signed in accordance with fire regulations. Fire extinguishers should all be labelled in accordance with fire regulations. A notice should be displayed at the main entrance asking sales representatives and other people working temporarily on site to report to the duty manager. A70. Signs should be displayed to indicate that Customers should ask for assistance with heavy or bulky items, and that heavy or bulky items should not be moved in trolleys without Staff supervision. B1. It is forbidden for anyone to climb on warehouse racking. Signs should be displayed to this effect. S5. Signs should be displayed asking parents to closely supervise their children in those areas where pesticides are offered for sale.

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

SECTION E - FORMS

SECTION E - FORMS COPY THE FOLLOWING FORMS AS NECESSARY. ALL COMPLETED FORMS SHOULD BE FILED IN THE BRANCH HEALTH AND SAFETY FILE. RISK APPRAISAL – COMPANIES ON SITE. PLANT AND EQUIPMENT MAINTENANCE AND INSPECTION. DISPLAY SCREEN EQUIPMENT – WORKSTATION ASSESSMENT. COSHH RISK ASSESSMENT FOR PESTICIDE USE. COSHH STOCKLIST OF PESTICIDES. COSHH STOCKLIST OF OTHER PRODUCTS. COSHH SUPPLEMENTARY CONTRACTOR ASSESSMENT. ASBESTOS CONTAINING MATERIAL (ACM) ASSESSMENT. ASBESTOS CONTAINING MATERIAL (ACM) INSPECTION. EMPLOYEE TRAINING RECORD. ACCIDENT INVESTIGATION FORM – STAFF/CONTRACTOR. VIOLENT INCIDENT INVESTIGATION FORM – STAFF. ACCIDENT INVESTIGATION FORM – CUSTOMER. HSE/EHO/FIRE OFFICER VISIT REPORT. FIRE LOGBOOK. MANUAL HANDLING ASSESSMENT. FOOD SAFETTY SYSTEM SUPPLIER ASSESSMENT FORM. COPIES OF ALL COMPLETED FORMS SHOULD BE FORWARDED TO Kay Hargraves AT HEAD OFFICE.

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Risk Appraisal - Companies on Site

Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Assessor: Date:

Area(s):

Hazards Present

Description & Risks

Controls/Comments OK?

Y/N Comments/Further Actions Needed

Fixed Electrical System

Electrocution or fire due to faulty wiring

Three yearly test of system by qualified electrician

Repairs and alterations only carried out by competent person

Electrical Equipment

Electrocution or fire due to faulty equipment

Electrical equipment bought from known reliable suppliers

Equipment maintained in good condition

Repairs carried out by competent person

No unauthorised repairs by staff

Regular inspection of cables and sockets

Regular PAT test (annual) on all portable equipment

Use of RCD’s in wet areas

Gas Equipment

Asphyxiation or explosion due to gas leak

Annual gas safety check by CORGI registered installer

Repairs only carried out by CORGI registered installer

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Hazards Present

Description & Risks

Controls/Comments OK?

Y/N Comments/Further Actions Needed

Pressure Systems

Asphyxiation or explosion due to faulty or damaged vessel or container

Hot water boiler

Scheme of examination in place for all pressure vessels

LPG gas storage according to HS Policy

Other Work Equipment

Injury due to damaged, unsuitable or wrongly used equipment

Equipment bought from known reliable suppliers

Maintained and serviced according to manufacturer’s instructions by competent person

Safe systems of work in place for dangerous equipment

Only trained staff to use any equipment

Regular inspection of equipment

Faults to be reported immediately and remedial action taken

Lifts & Hoists

Injuries due to failure of equipment

Six monthly examination by competent person

Faults to be reported immediately and remedial action taken

Harmful Substances

Burns, poisoning or sensitizing due to wrong use of chemicals

Only chemicals on standard list to be used

COSHH assessment of all chemicals

Chemicals stored in secure locked cupboard

Staff trained in use of chemicals

Protective clothing provided as necessary

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Hazards Present

Description & Risks

Controls/Comments OK?

Y/N Comments/Further Actions Needed

Mechanical Handling

Use of FLTs/pallet trucks

Training

Certification

Manual Handling

Sprains and strains from excessive or incorrect manual handling.

Range of activities as per manual handling appraisal form

Manual handling tasks assessed as necessary

Where possible manual handling heavy, awkward or hot loads to be avoided

Equipment available where appropriate to assist with heavy loads

Staff trained in manual handling techniques

Protective equipment provided as necessary

Use of hot equipment & substances

Burns & scalds from hot surfaces & food

No unnecessary movement of heavy hot items

Staff experienced and/or trained in working with hot items

Protective gloves or cloths provided

Working Environment

Health effects of inadequate ventilation & lighting

Lighting, heating and ventilation systems maintained in good order and repair

Slips, strips and falls

Bumps, bruises and fractures due to slips and falls

Floors maintained in good condition

Damaged floor covering to be repaired as soon as possible

Spillages to be dealt with immediately

External areas maintained in good condition

Snow and ice cleared as necessary

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Hazards Present

Description & Risks

Controls/Comments OK?

Y/N Comments/Further Actions Needed

Workplace structure and layout

Injuries to staff & customers due to defects in premises

Premises to be maintained in good condition

Regular internal safety check

Staff facilities, rest

room/changing rooms/WCs Accident book

Access and egress

Failure to evacuate if access routes not kept clear

Keep all fire and evacuation routes clearly identified and free from obstruction

Non Employees

(Contractors, customers)

Injuries to contractors and customers due to lack of awareness of risks in premises

Injuries to staff due to contractor activity

Injuries to staff because of aggressive customer behaviour

Liaison with contractors working on site, check safety awareness of contractors

Staff to be made aware of contractors working on site

Staff to be trained in effectively dealing with potentially aggressive situations

Fire Death or burns due to fire

Ensure implementation of Fire Certificate requirements

Regular tests of fire and/or smoke detectors, fire alarm tests and emergency lighting tests

Fire safety assessment for premises

Working at Height

Death or serious injury if falling from height

Provision of safe access for all work at height

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Hazards Present

Description & Risks

Controls/Comments OK?

Y/N Comments/Further Actions Needed

Protective Equipment

Provided as necessary for various tasks such as handling chemicals, moving hot items, etc.

Protective equipment provided to be fit for its purpose

Staff to be trained in its proper use

To be repaired or replaced when damaged

Display Screen Equipment

Any users Risk assessment etc

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Hazards Present

Description & Risks

Controls/Comments OK?

Y/N Comments/Further Actions Needed

Other Hazards

General Comments:

Assessors name:

Assessors Signature:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: ELECTRICAL INSTALLATION

Location(s): THROUGHOUT PREMISES

Maintenance Required: AS NECESSARY

Frequency of Maintenance: AS NECESSARY

Maintenance Provided by: LOCAL ELECTRICIAN

Record of Maintenance

Date Comments Name and Signature

Inspection Required: ENTIRE ELECTRICAL SYSTEM TO BE INSPECTED AND REPORTED UPON

Frequency of Inspection: EVERY 3 YEARS

Inspection Provided by: HAUGHTON ENGINEERING SERVICES TEL: 0161 6215555

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: PORTABLE ELECTRICAL EQUIPMENT

Location(s): THROUGHOUT PREMISES

Maintenance Required: AS NECESSARY

Frequency of Maintenance: AS NECESSARY

Maintenance Provided by: IN HOUSE ELECTRICIAN ACCORDING TO ASSESSMENT E5.

Record of Maintenance

Date Comments Name and Signature

Inspection Required: P.A.T. TESTING

Frequency of Inspection: ANNUALLY

Inspection Provided by: City Appliance Testing, 35 East Parade, Harrogate, North Yorkshire, HG1 5LQ. Tel: (0845) 6076701

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: FIRE ALARM SYSTEM

Location(s): THROUGHOUT PREMISES

Maintenance Required: AS NECESSARY

Frequency of Maintenance: AS NECESSARY

Maintenance Provided by: LOCAL ELECTRICIAN

Record of Maintenance

Date Comments Name and Signature

Inspection Required: ENTIRE FIRE ALARM SYSTEM TO BE INSPECTED AND REPORTED UPON

Frequency of Inspection: EVERY SIX MONTHS

Inspection Provided by: P.H.D. Electrical Services, 111 Springbank Close, Farsley, Pudsey, LEEDS, LS28 5TP. Tel 0113 256 7262

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: GAS FIRED EQUIPMENT

Location(s): THROUGHOUT PREMISES

Maintenance Required: SERVICING

Frequency of Maintenance: ANNUALLY

Maintenance Provided by: GASFORCE, GASFORCE HOUSE, 3 MOUNTLEIGH CLOSE, EUROWAY TRADING ESTATE, BRADFORD. BD4 6SP. WHARFE VALLEY GAS BOILER IN BOILER HOUSE MAINTAINED BY: JCB INDUSTRIAL SERVICES LTD., 9-10 STATION WAY, WORTLEY, LEEDS. LS12 3HQ. TEL: 0113 279 7975

Record of Maintenance

Date Comments Name and Signature

Inspection Required: ANNUALLY – CERTIFICATES PROVIDED

Frequency of Inspection: CARRIED OUT WITH SERVICING

Inspection Provided by: AS ABOVE

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: OIL FIRED BOILERS

Location(s): WHARFE VALLEY AND EAST BUSK LANE ONLY

Maintenance Required: SERVICING

Frequency of Maintenance: ANNUALLY

Maintenance Provided by: JCB INDUSTRIAL SERVICES LTD., 9-10 STATION WAY, WORTLEY, LEEDS. LS12 3HQ. TEL: 0113 279 7975

Record of Maintenance

Date Comments Name and Signature

Inspection Required: ANNUALLY

Frequency of Inspection: CARRIED OUT WITH SERVICING

Inspection Provided by: AS ABOVE

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: FORK LIFT TRUCK

Location(s): OUTDOORS

Maintenance Required: REGULAR MAINTENANCE ACCORDING TO MAINTENANCE SCHEDULE

Frequency of Maintenance: ACCORDING TO OPERATORS MANUAL

Maintenance Provided by: Delta Ltd, Bradford

Record of Maintenance

Date Comments Name and Signature

Inspection Required: YES

Frequency of Inspection: EVERY 6 MONTHS

Inspection Provided by: HAUGHTON ENGINEERING SERVICES TEL: 0161 6215555

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: ACCESS PLATFORM

Location(s): WHARFE VALLEY BRANCH

Maintenance Required: REGULAR MAINTENANCE ACCORDING TO OPERATORS MANUAL

Frequency of Maintenance: ACCORDING TO OPERATORS MANUAL

Maintenance Provided by: Express Elevators

Record of Maintenance

Date Comments Name and Signature

Inspection Required: YES

Frequency of Inspection: EVERY 6 MONTHS

Inspection Provided by: HAUGHTON ENGINEERING SERVICES TEL: 0161 6215555

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: PALLET TRUCK

Location(s): VARIOUS

Maintenance Required: REGULAR MAINTENANCE ACCORDING TO OPERATORS MANUAL

Frequency of Maintenance: ACCORDING TO OPERATORS MANUAL

Maintenance Provided by: Local Provider

Record of Maintenance

Date Comments Name and Signature

Inspection Required: YES

Frequency of Inspection: EVERY 12 MONTHS

Inspection Provided by: HAUGHTON ENGINEERING SERVICES TEL: 0161 6215555

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: COOKING APPLIANCES – GAS

Location(s): RESTAURANT KITCHEN

Maintenance Required: ACCORDING TO OPERATORS MANUAL

Frequency of Maintenance: ANNUALLY

Maintenance Provided by: GASFORCE, GASFORCE HOUSE, 3 MOUNTLEIGH CLOSE, EUROWAY TRADING ESTATE, BRADFORD. BD4 6SP.

Record of Maintenance

Date Comments Name and Signature

Inspection Required: YES

Frequency of Inspection: ANNUALLY – CERTIFICATES PROVIDED

Inspection provided by: AS ABOVE

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: COOKING APPLIANCES – ELECTRICAL

Location(s): RESTAURANT KITCHEN

Maintenance Required: ACCORDING TO OPERATORS MANUAL

Frequency of Maintenance: ANNUALLY

Maintenance Provided by: LOCAL PROVIDER.

Record of Maintenance

Date Comments Name and Signature

Inspection Required: YES

Frequency of Inspection: ANNUALLY

Inspection provided by: AS ABOVE

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment: RESTAURANT EXTRACTOR CANOPY

Location(s): RESTAURANT KITCHEN

Maintenance Required: CLEANING AND DEGREASING EXTRACTOR SYSTEM

Frequency of Maintenance: EVERY 6 MONTHS

Maintenance Provided by: JULIAN DAVID HYGIENE, THE BARNS, BROADBENT ROAD, OLDHAM, OL1 4HZ. TEL: 0161 6242004.

Record of Maintenance

Date Comments Name and Signature

Inspection Required: YES

Frequency of Inspection: EVERY 6 MONTHS

Inspection provided by: AS ABOVE

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Plant and Equipment Maintenance and Inspection Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Plant/Equipment:

Location(s):

Maintenance Required:

Frequency of Maintenance:

Maintenance Provided by:

Record of Maintenance

Date Comments Name and Signature

Inspection Required:

Frequency of Inspection:

Inspection Provided by:

Record of Inspection

Date Comments Name and Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Display Screen Equipment – Workstation Assessment Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Equipment:

Location:

Assessment

Lighting must be adequate Y/N

There should be no glare or distracting reflections from lights Y/N

Distracting noise should be minimised Y/N

There should be leg room for postural change, and no obstacles under the desk Y/N

An Adjustable window blind must be provided if daylight falls on the workstation Y/N

Software must be user-friendly Y/N

The screen should be free from reflections and glare. It should be adjustable. Screen height and angle should allow for comfortable head position. The image should be stable (free from flicker) and have adjustable contrast. Screens should be cleaned regularly

Y/N

The keyboard should be legible, detachable and have adjustable tilt (except on laptop computers). There should be space in front of the keyboard to support the wrist during pauses in keying. There should be minimal need for extension, flexion or deviation of wrists

Y/N

Worktop should be positioned so that forearms are approximately horizontal. Adequate desk space should be allowed for computer equipment and for paper work

Y/N

Suitable chairs should be provided. Seat back should be adjustable and give good lumbar support, seat height should be adjustable, there should be no excess pressure on underside of thighs or back of knees, feet should comfortably rest on the floor, otherwise a footrest should be provided. A footrest must be provided for any user who wishes one

Y/N

If preferred by the user, a suitable document holder should be provided Y/N

Additional Comments:

Assessment Carried Out by:

Date:

Signed:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

COSHH Risk Assessment for Pesticide Use Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Assessor: Date:

Area(s) to be treated:

Crop or other use:

Step One – Identify the weed, pest, disease or other problem

Weeds:

Pests:

Diseases:

Other:

Step Two – Assess all alternative methods

Are alternative methods of control practicable? Y / N

Alternative control measures:

Do you need to use pesticide? Y / N

Step Three – Identify and list the pesticides available

Product Classification VERY TOXIC, TOXIX, HARMFUL, IRRITANT, CORROSIVE, NONE

Does the product have an occupational exposure standard?

Y / N

Y / N

Y / N

Y / N

Pesticide chosen:

Reason:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Step Four – Check the possible hazard

Chosen pesticide classification: Very Toxic Toxic Harmful Irritant Corrosive None

Chosen pesticide have an occupational exposure standard?

The pesticide MUST be labeled before use. Is label present? Y / N:

Should people be excluded from treated area? Y / N For how long?

Method of excluding people:

Special Instructions:

Step Five – Assess where the pesticide will be used

Confined space: Poorly ventilated Well ventilated

In field/open space: Nearest house to field metres

Is there a right of way with risk to bystanders? Y / N Footpath Road None

Additional comments:

Step Six – Assess how the product will be applied

Spray / Granular / Powder

Equipment:

Check for leaks: Y / N

In open space – Wind direction: N NE E SE S SW NW

Wind speed: Steady / Gusty

Additional comments:

Step Seven – Personal Protective Equipment (PPE) to be worn (specified by the label)

PPE: Coveralls Gloves Faceshield Goggles Boots Respirator Hood Apron

PPE is in good, clean and working condition: Y / N

Additional comments:

Step Eight – Record of Application

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Application completed at: am / pm 20

Was application carried out in accordance with this Risk Assessment? Y / N

Any other incidents:

Equipment breakdown/problems:

Comments:

Assessor’s signature:

Assessors name:

This COSHH Risk Assessment must be filed in the branch Health and Safety File for 30 years.

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

COSHH Stocklist of Pesticides Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Product:

Purchased from:

Date of purchase:

Record of Stock

Date Start Quantity in Stock Quantity Used Finish Quantity in Stock Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

COSHH Stocklist of Other Products Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Product:

Purchased from:

Date of purchase:

Where Stored:

Identify Hazard:

What Used For:

Precautions in use:

Record of Stock

Date Start Quantity in Stock Quantity Used Finish Quantity in Stock Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

COSHH Supplementary Contractor Assessment Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Before any contractor is authorised to use hazardous substances on our premises, the site manager must first study that contractors COSHH assessment and jointly with the contractor decide on any modifications that are deemed to be necessary. Any such modifications must be written down on this form and the form must be signed by the contractor and by the site manager and they must be filed for 30 years.

Contractor Company:

Contractor Representative:

Contractor Address:

Contractor Tel:

Garden Centre Manager: Colin Walker and Chris Grain

Modifications to Contractor COSHH assessment required:

Signed by Contractor Representative:

Signed by Garden Centre Manager:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Asbestos Containing Material (ACM) Assessment Stephen H. Smith’s Garden & Leisure Aire Valley Branch

ACM Location:

ACM Description:

Note: Presume materials contain asbestos unless you have strong evidence otherwise. Colin Walker and Chris Grain Garden Centre Manager is responsible for arranging testing of any suspected ACM’s.

ACM Test Required: Y/N

ACM Test Date:

ACM Testing Provided by:

Record of ACM Testing

Asbestos Type

Condition

Advice

Name and Signature

Plan to Manage Risks from ACM

Responsibility for Implementing Plan: Colin Walker and Chris Grain, Garden Centre Manager

IS ACM IN GOOD CONDITION? Y / N Likely to be: DAMAGED / DISTURBED / WORKED ON

Safer to leave in place? Y / N Warning sign put in place? Y / N

Comments: WHENEVER ACM IS LEFT IN PLACE FURTHER INSPECTIONS MUST BE CARRIED OUT EVERY 12 MONTHS.

IS ACM IN POOR CONDITION? Y / N Likely to be: DAMAGED / DISTURBED / WORKED ON

Options: REPAIR / SEAL / ENCLOSE / REMOVE

Comments

Signature: Name: Date:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Asbestos Containing Material (ACM) Inspection Inspection required every 12 months

Frequency of Inspection:

Inspection by: Colin Walker and Chris Grain, Garden Centre Manager.

Record of Inspection

Date Comments Signature

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Employee Training Record Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Name:

Any training certificates must be filed immediately behind this training record

Training Completed

Date Course Pass/Fail

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Accident/Incident Investigation Form – STAFF/CONTRACTOR Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Details of Injured Person (IP)

Surname: Age (yrs)

Forename(s):

Job Title

Department:

Were any others injured? Yes/No

If Yes How many?

Details of Accident

Date: Day: Time:

Was IP Supervised Yes/No Supervisor Name:

Was IP officially entitled to be on premises Yes/No

Was IP carrying out work authorised to do? Yes/No

Was IP Complying with company rules Yes/No

If the answer to any of the above is NO give details

Had Risk Assessment been done? – give details Circumstances of Accident

Sketch of Accident site (use reverse of sheet)

Conclusions on cause, and responsibility

How could it have been prevented?

Recommendations for Improvements:

Signature: Name: Date:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Violent Incident Investigation Form – STAFF Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Details of Person Involved (PI)

Surname: Age (yrs)

Forename(s):

Job Title

Department:

Were any others involved? Yes/No

If Yes How many?

Names of other People Involved Including age and sex:

Details of Incident

Date: Day: Time:

Details of Offender Sex: Race: Age: Height: Weight: Build: Glasses: Facial Hair: Eyes: Tattoos: Scars/Marks: Hair: Clothing: Accent:

Details of Vehicle Colour: Registration Number: Make: Model:

Type of incident: (Physical injury, verbal abuse, threatening behavior, raid etc.) Location of Incident:

Description of Incident: (Including what was said) Witnesses: (Names and addresses)

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Conclusions on cause, and responsibility

How could it have been prevented?

Recommendations for Improvements:

Signature: Name: Date:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Accident/Incident Investigation Form - CUSTOMER Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Details of Injured Person (IP)

Surname: Age (yrs)

Forename(s):

Address:

Telephone:

Were any others injured? Yes/No

If Yes How many?

Details of Accident

Date: Day: Time:

Location:

Had Risk Assessment been done? – give details Circumstances of Accident Sketch of Accident site (use reverse of sheet)

Conclusions on cause, and responsibility

Recommendations for Improvements:

Signature: Name: Date:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

HSE/EHO/Fire Officer Visit Report

This form to be used to record information about visits

Officer name: Branch: Aire Valley

Tel No:

Person escorting officer: Date:

Time:

Samples taken: Y/N Advice Given: Formal/Informal

Informal advice given: Y/N

Formal action taken: Y/N Letter to be sent: Y/N

Notices served: Y/N

Notices expected: Y/N

Prosecution warning: Y/N

Action taken by manager:

Signed:

Manager Date:

Signed:

Inspector Date:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Fire Logbook Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Fire Officer: Gavin Dickinson

Record checks of: Fire alarm tests, emergency lighting tests, fire drills and inspections of fire alarm system.

Fire Log

Date Details Initials

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Manual Handling Assessment Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Item to be handled:

Location:

Assessment

Can manual handling be avoided Y/N

Can mechanical aids be used – forklift, pallet truck, trolley, sack cart Y/N

Can the load be broken down into smaller parts Y/N

Are additional staff required Y/N

Is the route clear of obstructions Y/N

IF YOU CANNOT HANDLE THE ITEM SAFELY – DO NOT PROCEED. IMMEDIATELY INFORM Colin Walker and Chris Grain GARDEN CENTRE MANAGER OR Chris Grain HEALTH AND SAFETY OFFICER

Additional Comments:

Assessor’s signature:

Assessors name:

Date:

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

Stephen H. Smith’s Garden & Leisure Food Safety System

Supplier Assessment Form If some of the questions are not applicable please indicate N/A

Your Company

1. Address: Tel No

Fax No

2. Contact Names: Tel No

Fax No

3. Is your company ISO 9000 accredited or equivalent? 3a. If YES which part of the business is covered. Please supply copy certificate. 3b. If NO do you have any plans to achieve accreditation in the future Please tell us at what stage you are in the process.

Yes/No

Yes/No

In House Procedures

4. Do you have in place a comprehensive due diligence system covering your operation? 4a. Does it include a company policy statement in respect of food safety? Please supply copy of policy statement 4b. Does it cover: • Supplier assessment and monitoring • Receipt of raw materials and ingredients • Storage of raw materials and ingredients • Process procedures and controls • Microbiological specifications • Final product storage and dispatch • Product tracking and recall procedures • Quality assurance monitoring and control • Customer complaints • Personal hygiene • Pest control • Cleaning procedures and monitoring • Labeling

Yes/No

Yes/No

Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No

Copyright Stephen H. Smith’s Garden & Leisure or Stephen Rhodes Associates.

5. Is HACCP or equivalent in place in your company? 5a. If NO when do you intend to implement it?

Yes/No

6. Do you carry out formal food safety and hygiene audits of your operation? 6a. At what frequency? 6b. Who carries out the audit?

Yes/No

7. Do you carry out routine or ad hoc sampling of products for: • product analysis • nutritional analysis • microbiological monitoring

Yes/No Yes/No Yes/No

8. What level of food hygiene training do you provide for your staff

9. In the event of complaint about your product whom should we contact?

First contact: Second contact:

Tel No

Warranty

We hereby warrant that all raw materials, ingredients and foods supplied by us to …………………………………shall comply with all relevant requirements of the Food Safety Act 1990 and regulations made thereunder. Signed: ................................................................................. Position: ................................................................................. Date: .........................................................

Tel No

Fax No

Office Use Only Form details satisfactory: Yes/No Further action needed: Yes/No Site audit required: Yes/No Completed: Yes/No Approval recommended: Yes/No Signed ................................................ Date: .......................................................................

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

SECTION F - DECLARATIONS COPY THE FOLLOWING DECLARATIONS AS NECESSARY. ALL COMPLETED DECLARATIONS SHOULD BE FILED IN THE BRANCH HEALTH AND SAFETY FILE. RESIDENT ON SITE COMPANY DECLARATION. EXTERNAL COMPANY DECLARATION. COPIES OF ALL COMPLETED FORMS SHOULD BE FORWARDED TO Kay Hargraves AT HEAD OFFICE.

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

RESIDENT ON SITE COMPANY DECLARATION HEALTH AND SAFETY POLICY OF STEPHEN H. SMITH’S GARDEN & LEISURE BRANCH/PREMISES: Aire Valley ADDRESS: Wilsden Road, Harden, Nr BINGLEY, West Yorkshire. POST CODE: BD16 1BL. TELEPHONE NUMBER: 01535 274653 FACSIMILE NUMBER: 01535 274691 E-MAIL: [email protected] The Health and Safety Policy, Risk Assessments (including the health and safety risk assessments, fire risk assessments and COSHH risk assessments) and Emergency Procedures for Fire and Evacuation of Stephen H. Smith’s Garden and Leisure have today been explained to us to our satisfaction. We have been informed that the following people are responsible for health and safety within Stephen H. Smith’s Garden & Leisure. Stephen H. Smith and Christopher S.H. Smith, Partners have overall and final responsibility for health and safety, but day to day responsibility on site is delegated to Colin Walker and Chris Grain Garden Centre Manager with the assistance of Chris Grain Health and Safety Officer(s) and the following Supervisors: Colin Walker Outdoor Sales/Production Chris Grain Indoor Sales Gavin Dickinson Stores N/A Pet Shop Diane Stone and David Irving Restaurant Chris Grain Offices Colin Walker Staff Rooms Colin Walker COSHH (Control of Substances Hazardous to Health) Diane Stone and David Irving Food Safety Gavin Dickinson Fire Officer Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson Appointed First Aider(s) We declare that; 1. We have received a copy of the above documents. 2. We have been consulted with about health and safety matters. 3. We will immediately inform the duty manager of any work situation that represents a serious and immediate danger to health and safety or a shortcoming in the protection arrangements for health and safety. 4. We understand that the Health and Safety Policy and Risk Assessments will be updated from time to time (usually annually) and that the new documents will be displayed in the main garden centre office and in the staff canteen. New versions of these documents can be identified by the amendment date on the front cover. 5. We accept full responsibility for the health and safety of people who may be affected by our activities including all of our activities within the areas that we rent from Stephen H. Smith’s Garden & Leisure. COMPANY NAME: ______________________________________________________________________ PROPRIETOR/DIRECTOR NAME: ______________________________ Date: _____________________ SIGNATURE: ___________________________________________________________________________

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

EXTERNAL COMPANY DECLARATION HEALTH AND SAFETY POLICY OF STEPHEN H. SMITH’S GARDEN & LEISURE BRANCH/PREMISES: Aire Valley ADDRESS: Wilsden Road, Harden, Nr BINGLEY, West Yorkshire. POST CODE: BD16 1BL. TELEPHONE NUMBER: 01535 274653 FACSIMILE NUMBER: 01535 274691 E-MAIL: [email protected] EMPLOYERS AND THIRD PARTY LIABILITY INSURANCE We (the Company named below) confirm that we have arranged appropriate Employers and Third Party Liability insurances with suitable limits of indemnity. 1. Name and branch address of insurer (if known): ________________________________________ _________________________________________________________________________________ 2. Policy Number: ________________________________ Renewal date: ____________________ RISK ASSESSMENT AND/OR METHOD STATEMENT We (the Company named below) confirm that we have carried out a formal risk assessment and/or method statement for all work that we propose to undertaken at Stephen H. Smith’s Garden & Leisure. We will not carry out any work for which a formal risk assessment and/or method statement has not been prepared. GENERAL HEALTH AND SAFETY 1. We have been introduced to the duty manager. 2. We have been informed about any special risks to our health and safety including any presence of Asbestos or asbestos containing material. 3. We have been informed about fire safety including locations and types of extinguishers, escape routes, assembly point, and fire alarm. 4. We have been informed about first aid arrangements and first aid box location. 5. We will immediately inform the duty manager of any work situation that represents a serious and immediate danger to health and safety or a shortcoming in the protection arrangements for health and safety. 6. I am employed by a LIMITED COMPANY / NON LIMITED COMPANY. COMPANY NAME: _____________________________________________________ NAME: _____________________________________ Date: _____________________ SIGNATURE: __________________________________________________________

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

SECTION G - MONITORING

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Stephen H. Smith’s Garden & Leisure Aire Valley Branch

Manager: Colin Walker and Chris Grain Date:

This record must be completed every month and be forwarded to Head Office with the monthly GTZ reports.

Item Y / N Comments. Names in bold type indicate who is responsible. Priority Action by whom Target date Completed

First aid box fully stocked? Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson

A general guidance on first aid. 20 individually wrapped sterile adhesive dressings (assorted sizes) appropriate for the work environment (blue dressings should be available for food handling staff). 2 sterile eye pads with attachments. Sterile eye wash. 4 individually wrapped triangular bandages. 6 safety pins. 6 medium sized individually wrapped sterile unmedicated wound dressings. 2 large sized individually wrapped sterile unmedicated wound dressings. 1 pair of disposable gloves. THE FIRST AID BOX SHOULD NOT CONTAIN ANY MEDICATION.

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Is accident book up to date? Colin Walker, Chris Grain, Gavin Dickinson and Sarah Jackson

Date of last entry:

Are any accidents reportable to RIDDOR?

Check and initial accident book.

When was the last accident investigation form dated?

Defibrillator battery OK?

Defibrillator pads OK?

Defibrillator training up to date?

Colin Walker, Gavin Dickinson, Tanya Smith, Christopher Smith, Chris Grain (from 18.06.2018) and Sarah Jackson (from 18.06.2018)

Action taken:

Fire log up to date? Gavin Dickinson

When was last fire alarm test?

When was last fire evacuation drill?

External company working on site declarations up to date?

Chris Grain

When was most recent declaration dated?

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Is any external company working on site today?

Chris Grain

Have they been told about asbestos areas?

Have they completed a declaration?

Resident on site company risk assessments up to date?

Chris Grain

When was the last resident on site company risk assessment completed?

Resident on site company declaration up to date?

Chris Grain

Declaration must be signed annually.

Manual handling assessments being completed?

All Staff

When was most recent assessment dated?

Who completed it?

COSHH assessments up to date? Colin Walker

When was most recent assessment dated?

Who completed it?

COSHH pesticides stocklist up to date?

Colin Walker

When was the last entry?

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Have any of the responsible people named in the H & S policy changed?

Colin Walker and Chris Grain

Have any staff responsibilities changed?

Colin Walker and Chris Grain

If yes, training must be provided. Details of training required:

Action taken:

Has any new equipment or technology been introduced?

Colin Walker and Chris Grain

If yes, training must be provided. Details of training required:

If yes, maintenance/inspection may be required.

Details:

Have and work activities changed? Colin Walker and Chris Grain

If yes, new risk assessments must be drawn up and filed in the H & S branch and Head office file.

Details:

Have new staff completed induction training?

Chris Grain

Is the branch H & S file synchronised with the Head Office file?

Chris Grain and Kay Hargraves

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Minutes of meetings in H & S file up to date?

Colin Walker and Chris Grain

What is the date of the last Manager Meeting Minutes? What is the date of the last Backup Meeting Minutes?

Are any plant/equipment maintenance and/or inspections overdue?

Colin Walker and Chris Grain

Carry out a spot check of one item.

Details:

Are you aware that you can telephone SENTIENT for advice on any health and safety issues?

Sentient, 49-51 Pegholme, Wharfedale Business Centre, Ilkley Road, OTLEY, LS21 3JP. Tel 03456 446006

Are asbestos records up to date? Colin Walker and Chris Grain and Chris Grain

All asbestos must be assessed. When is the next re-inspection due?

Is staff room information there… Health and Safety Policy? H & S poster? Employer’s liability insurance certificate?

Chris Grain

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Walk around the perimeter of buildings. Is there any combustible material within 5 metres?

Action taken:

Is the forklift being operated? Colin Walker

If yes, who is operating it?

Is it being operated according to risk assessment f30? i.e. Operators to wear safety boots, keys removed when not in use, flashing beacons, seat belts being used, safe operation (not too quickly)…

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Company vehicles… are the tax discs in date? MOT?

Are tyre treads legal?

Vehicle accidents: have there been any work related road accidents since the last Monitoring Checklist was completed. Set out details and further action taken/required.

Colin Walker and Chris Grain

Van? Car?

Van? Car?

Are extension cables being used? All Staff

If yes, who is using it?

Is it fully unwound? RCD protected?

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Is LPG storage according to requirements?

Colin Walker

Cylinders upright, empty cylinders at opposite end to full cylinders .

1 or 2 dry powder extinguishers, compound locked, warning signs in place… [LPG Storage, Highly Flammable, No Smoking, Fire Instructions].

Public access prohibited (except for “wire cage” storage).

No combustibles within 5 metres.

No LPG transported on our vehicles.

Is anyone using a computer? Chris Grain

How many hours have they been using it today?

How many hours have they been using it this week?

If staff use computers more than 1 hour at a time every day or more than 2 hours at a time almost every day – they need to watch ACTION SCREENS video available from Otley.

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Hard Hats

Are there any Hard Hats on site?

Expiry Dates on hard hat

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Is anyone using a ladder or a stepladder?

All Staff

If yes, who is using it?

Is it being used at the correct angle as specified on the label?

Is it tied or footed?

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

INSPECT LADDERS… list location and type of each ladder adjacent to numbers below.

1.

Type (please circle) LADDER STEP LADDER

2.

LADDER STEP LADDER

3.

LADDER STEP LADDER

4.

LADDER STEP LADDER

5.

LADDER STEP LADDER

6.

LADDER STEP LADDER

7.

LADDER STEP LADDER

8.

LADDER STEP LADDER

Type (please circle) LADDER STEP LADDER

Condition of ladder/Comments

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

CHECK ASSEMBLED DISPLAY GARDEN FURNITURE… Is all furniture secure and properly put together?

Are any screws, nuts or bolts missing?

Are any parts mission?

CHECK RESTAURANT CHAIRS – are they secure? Have any screws come loose?

CHECK EMERGENCY ALARM CORD IN DISABLED TOILET Does it activate when the cord is pulled?

Copyright Stephen H. Smith’s Garden & Leisure. Health and Safety Policy Print Date 10/04/2018.

Health and Safety Monitoring Checklist Item Y / N Comments. Names in bold type indicate who is responsible Priority Action by whom Target date Completed

Additional Comments

Managers Signature: Date: