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Health and Wellbeing Provider Event 11 th February 2013 www.hertscommunitymeals.co.u

Health and Wellbeing Provider Event 11 th February 2013

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Health and Wellbeing Provider Event 11 th February 2013. www.hertscommunitymeals.co.uk. Contents. Background Flexibility Innovation Going the extra mile Delivering HWB outcomes Leading from the front. www.hertscommunitymeals.co.uk. Background. Serves over 2,000 clients 365 day service - PowerPoint PPT Presentation

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Page 1: Health and Wellbeing Provider Event 11 th  February 2013

Health and Wellbeing Provider Event11th February 2013

www.hertscommunitymeals.co.uk

Page 2: Health and Wellbeing Provider Event 11 th  February 2013

• Background• Flexibility• Innovation• Going the extra mile• Delivering HWB outcomes• Leading from the front

Contents

www.hertscommunitymeals.co.uk

Page 3: Health and Wellbeing Provider Event 11 th  February 2013

• Serves over 2,000 clients• 365 day service• Now covers every district• 480,000 meals every year• More than “just a meal”• Three main depots• Ware under development

Background

www.hertscommunitymeals.co.uk

Page 4: Health and Wellbeing Provider Event 11 th  February 2013

Flexibility

www.hertscommunitymeals.co.uk

• Key element of service• Quick referral turnaround• Quick cancellations• Range of meals for clients• Responsive to client and family needs• Partnership support e.g. HFRS

Page 5: Health and Wellbeing Provider Event 11 th  February 2013

Innovation

www.hertscommunitymeals.co.uk

• Tea time service• Probation service• SEIF• SROI • Business diversification

Page 6: Health and Wellbeing Provider Event 11 th  February 2013

“Going the extra mile”

www.hertscommunitymeals.co.uk

• Basic welfare checks• Engaging with carers, family, and relatives• Safeguarding clients• Winter contingencies• Local projects (e.g. Operation Sponge Pudding)

Page 7: Health and Wellbeing Provider Event 11 th  February 2013

Delivering Health and Wellbeing outcomes

www.hertscommunitymeals.co.uk

Survey of 700 clients:•89% felt more secure•85% have peace of mind•81% no longer worried•73% feel happier

• 71% feel better nourished• 70% feel more independent• 67% feel healthier• 49% visit their GPs less• 47% would be in a care home

Page 8: Health and Wellbeing Provider Event 11 th  February 2013

Leading from the front

www.hertscommunitymeals.co.uk

• Strong ‘family-oriented’ culture• Equality and Diversity training• Warm Homes• Guinness World Records• National Malnutrition Task Force• Biggest public MoWs service in the UK

Page 9: Health and Wellbeing Provider Event 11 th  February 2013

Questions

Thank you for listening

www.hertscommunitymeals.co.uk