Health Care Domain (US)

Health Care Domain (US)-Nimesh Rathod

Flow of PresentationBasic OverviewUS Government SpendingHIT TrendHIT OpportunityRIM ServicesDifferent IT Vender and Their TrendOutsourced Product EngineeringContact Management Center

Overview (USA)Health carefacilities are largely owned byprivate sectorbusinesses.

In 2012 the entire federal budget is about 24% of GDP

Federal govt. spending on HIT from $11.6billion for FY 2012 to $11.8 billion for FY 2013

50% of hospital and medical group practice executives cite meaningful-use criteria as their top IT concerns

According to 92%97% of patients surveyed, open visit notes, made accessible through electronic links sent to the patient, are a good idea

Most US doctors 75% own devices such as iPhones, iPads or iPods

Source : Wikipedia , Forbes

References

http://www.forbes.com/sites/toddhixon/2012/02/09/the-u-s-does-not-have-a-debt-problem-it-has-a-health-care-cost-problem/

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US Government Spending

References :-

US Government

Healthcare Spendingshttp://www.usgovernmentspending.com/spending_charthttp://www.usspending-101.com/total_spending_2013USrn_101132

Healthcare Debthttp://www.usgovernmentspending.com/spending_chart_2008_2018USb_XXs1li111mcn_H0t

Forbes

http://www.forbes.com/sites/toddhixon/2012/02/09/the-u-s-does-not-have-a-debt-problem-it-has-a-health-care-cost-problem/

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Healthcare Spending

Source : ForbesSource : US Govt.

Health care IT Trend

As of the end of April 2013: More than 291,000 eligible professionals and over 3,800 eligible hospitals have received incentive payments from the Medicare and Medicaid EHR Incentive Programs.

Approximately 80 percent of all eligible hospitals and critical access hospitals in the U.S. have received an incentive payment for adopting, implementing, upgrading, or meaningfully using an EHR.

More than half of physicians and other eligible professionals in the U.S. have received an incentive payment for adopting, implementing, upgrading, or meaningfully using an EHR.EHRSource : Healthitplus

Reference :- http://healthitplus.wordpress.com/2013/05/28/health-it-usage-more-than-doubles-since-2012/

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cont.62 Health IT Regional Extension Center : TO offer guidance to adopt meaningful use of EHR.REC cover 130,000 Primary care provider and 20,000 Nurse Practitioners.941 vendors providing more than 1700 Unique certified EHR productsMore than 50,000 Heatlhcare IT jobs are created bet. 2008 to 2011As on January 2013 : 976 Post-Graduated and Master-level graduated As on March 2013 : 17,523 IT Professionals are Trained from college.

References

http://www.healthit.gov/sites/default/files/record_of_hit_progress_infographic_april_update.pdf

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Opportunity market mHealthcare

Deloitte Center for Health Solutions, 2012 Survey of U.S. Health Care

Reference

http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20Assets/Documents/us_chs_2012_mHealth_HowMobileTechnologyIsTransformingHealthcare_032213.pdf10

Source : Deloitte

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Remote Infrastructure ManagementInfrastructure MaintenanceInfrastructure Monitoring

Infrastructure Engineering

Application response time assuranceApplication Driven Quality of Service (QoS) mgmtNetwork Bandwidth OptimizationCapacity Mgmt., Trend Analysis

Infrastructure Consulting

Network Planning, and Continuous Process ImprovementNetwork Implementation, Project Management Disaster Recovery

Architecture Design, Technology Adoption

Device, Port, Link monitoring24 x 7 Network Health monitoringProactive problem alerting ensuring network uptimeVendor Management

SLA-based Multi modal Remote Helpdesk support Voice/ Chat/ EmailConfiguration Management, Change Release/ Patch Management

Troubleshooting and Fault management

Manufacturing

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Services in RIM

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RIM Global leaders in a variety of industriesHitachi Network mgmt., server admin., storage mgmt., DB admin.

Microsoft Help desk, server admin, DB admin., DR, backup admin.

Shell Help desk, server admin., security admin., messaging, problem coordination Gartner as well has forecast that 70% of all North American companies will have RIM service contracts by 2012

McKinsey & Company study estimated that the total market for RIM services is $96 billion to $104 billion, of which $26 billion to $28 billion is likely to be realized by 2013

Facts

Remote Cardiac Monitoring Services

The U.S. market for remote cardiac monitoring devices and services is set for more than a 25 percent increase from 2011 to 2016

The U.S. is by far the worlds leading region for remote cardiac monitoring, with market revenue expected to rise to $867 million in 2016

References

http://www.imsresearch.com/press-release/us_remote_cardiac_monitoring_market_to_expand_more_than_25_percent_by_2016&cat_id=174&type=LatestResearch

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Remote Access Services and App. Vendor Profile

Citrix is the cloud company that enables mobile work stylesempowering people to work and collaborate from anywhere.

It help IT and service providers build clouds, leveraging virtualization and networking technologies to deliver high-performance, elastic and cost-effective cloud services

With market-leading solutions for mobility, desktop virtualization, cloud networking, cloud platforms, collaboration and data sharing

Citrix products are in use at more than 260,000 organizations and by over 100 million users globally. Annual revenue in 2012 was $2.59 billion.

http://www.citrix.com

Reference links

http://www.marketresearch.com/IDC-v2477/Worldwide-Remote-Access-Services-Applications-7543115/view-toc/

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Users worldwide rely on LogMeIn solutions for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support.Over 125 million devices worldwide have connected to a LogMeIn service.

https://secure.logmein.com/

Dell Wyse is the global leader in Cloud Client Computing. The Dell Wyse portfolio includes industry-leading thin, zero and cloud PC client solutions

Dell Wyse has shipped more than 20 million units and has over 200 million people interacting with their products

Dell Wyse partners with industry-leading IT vendors, including Cisco, Citrix, IBM, Microsoft, and VMware

http://www.wyse.in

the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate ITWith more than480,000customers and55,000partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.

http://www.vmware.com

http://www.laplink.com

Laplink Software has been a global leader in PC connectivity

Trust of more than 15 million PC and Mac users worldwide who migrate, transfer, synchronize, share and remotely access billions of files per week.

PCmover now commands 70% of the migration software market in the U.S. alone and is currently the best selling migration product in the world

The new landscape of healthcare IT includes:

Doctors gaining complete, secure access on any device to all the apps they rely on

Nurses logging in to any station quickly and easily with a seamless, consistent session everywhere they go

Clinicians and business administrators securely accessing real-time information wherever they are

Practitioners sharing electronic health records (EHRs) as patients move among private practices, hospitals, clinics and long-term care facilities

Helthcare IT Service provider

Outsourced Product Development

Hitachi Consultings OPDLife Cycle Model

OPD Help Companies for

Challenges in ODPSource : igate

References

http://www.igate.com/product-engineering/overview.aspxhttp://www.infosys.com/engineering-services/lifecycle-management/white-papers/documents/outsourcing-design-engineering.pdf

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TechNavio's analysts forecast the Global Engineering Service Outsourcing (ESO) market to grow at a CAGR of 25.78 percent over the period 2012-2016.

http://www.transparencymarketresearch.com/medical-devices-outsourcing-market.html

http://www.cnbc.com/id/10073270224

Vendors for Global Engineering Service OutsourcingAricent Group Beyondsoft Corp. Clasoft Labs India Pvt. Ltd. Cybage Software Pvt. Ltd. EPAM Systems GlobalLogicInfotech Enterprises Ltd. iGate Corp. KPIT Cummins Infosystems LtdTata ELXSI LtdVanceinfo Technologies Inc.

Contact Center Management

Genesys 8 is a highly scalable, feature-rich contact center offering with strong integration and consistent management and administration across applications, making Genesys a very strong and formidable competitor in global customer care.

Aspect Contact Center SolutionAspect enhanced the Unified IP platform with release 7.1, adding enhanced proactive outbound compliance, inbound routing features, scalability capacities for agents and self-service ports, and total cost of ownership via virtualization.

Avaya Contact Center SolutionAvayas suite of customer experience management solutions, including Avaya Aura Contact Center 6.3, with recent enhancements in mobility, social media and Web video, is a complete customer suite supporting large, complex contact centers.

Cisco Contact Center SolutionCiscos Contact Center Enterprises new V9.0, scalability enhancements and the introduction of a packaged offering are focused on achieving the companys goal of becoming the number one contact center global market share leader

Siemens Enterprise Contact Center SolutionSiemens Enterprise Communications OpenScape Contact Center Suite, including Agile, Enterprise, Campaign Director, Voice Portal and OpenScape Cloud Contact Center solution, provide a wide choice of customer service implementations.Contact Center Solutions

Thank you