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Health Check+ Report Created for Customer July 3rd 2014 - August 3rd 2014 | Riverbed Elite Partner | Riverbed Authorized Support Partner | Riverbed Authorized Training Partner | | Riverbed Authorized Consulting Partner |

Health Check+ Report

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Page 1: Health Check+ Report

Health Check+

Report

Created for Customer

July 3rd 2014 - August 3rd 2014

| Riverbed Elite Partner | Riverbed Authorized Support Partner | Riverbed Authorized Training Partner |

| Riverbed Authorized Consulting Partner |

Page 2: Health Check+ Report

Report

July 3rd 2014 - August 3rd 2014

Customer

Page 2 of 69

August 7th 2014

Contents

Introduction ......................................................................................................................... 5

Preface ............................................................................................................................. 5

Monitored devices .............................................................................................................. 6

Recommendations ................................................................................................................ 7

Global .............................................................................................................................. 7

Global Network and Application Performance ...................................................................... 7

SteelHead specific .............................................................................................................. 9

SteelHead general recommendations ................................................................................. 9

Traffic profile recommendations ........................................................................................ 9

Traffic reduction ........................................................................................................... 9

Percentage passthrough traffic ....................................................................................... 9

Traffic connections ..................................................................................................... 10

Sizing recommendations ................................................................................................ 11

Global ............................................................................................................................... 15

Traffic totals .................................................................................................................... 15

Traffic volume ................................................................................................................. 16

Global Top 3 Servers by top 10 most used protocols ............................................................ 17

Protocols by traffic volume ............................................................................................. 17

Protocols by connections ................................................................................................ 18

Global Network and Application Performance ....................................................................... 19

Site specific statistics .......................................................................................................... 20

SteelHead general ............................................................................................................ 20

SteelHead sizing .............................................................................................................. 21

SteelHead traffic volume ................................................................................................... 23

SteelHead connections...................................................................................................... 25

SteelHead specific ............................................................................................................... 26

STEELHEAD01 ................................................................................................................. 27

STEELHEAD02 ................................................................................................................. 28

STEELHEAD03 ................................................................................................................. 29

STEELHEAD04 ................................................................................................................. 30

STEELHEAD05 ................................................................................................................. 31

STEELHEAD06 ................................................................................................................. 32

STEELHEAD07 ................................................................................................................. 33

STEELHEAD08 ................................................................................................................. 34

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STEELHEAD09 ................................................................................................................. 35

STEELHEAD10 ................................................................................................................. 36

STEELHEAD11 ................................................................................................................. 37

STEELHEAD12 ................................................................................................................. 38

STEELHEAD13 ................................................................................................................. 39

STEELHEAD14 ................................................................................................................. 40

STEELHEAD15 ................................................................................................................. 41

STEELHEAD16 ................................................................................................................. 42

STEELHEAD17 ................................................................................................................. 43

STEELHEAD18 ................................................................................................................. 44

STEELHEAD19 ................................................................................................................. 45

STEELHEAD20 ................................................................................................................. 46

STEELHEAD21 ................................................................................................................. 47

STEELHEAD22 ................................................................................................................. 48

STEELHEAD23 ................................................................................................................. 49

STEELHEAD24 ................................................................................................................. 50

STEELHEAD25 ................................................................................................................. 51

STEELHEAD26 ................................................................................................................. 52

STEELHEAD27 ................................................................................................................. 53

STEELHEAD28 ................................................................................................................. 54

Appendix ........................................................................................................................... 55

SteelHead models ............................................................................................................ 55

SteelHead CX-series ...................................................................................................... 55

SteelHead virtual CX-series ............................................................................................ 56

SteelHead EX-series ...................................................................................................... 57

SteelHead xx50 series ................................................................................................... 58

SteelHead xx20 series ................................................................................................... 59

SteelHead Global ............................................................................................................. 62

Traffic totals ................................................................................................................. 62

Traffic Volume .............................................................................................................. 62

Global Top 3 Servers by top 10 most used protocols .......................................................... 62

Global Network Application Performance ............................................................................. 62

SMB signing errors ........................................................................................................ 62

SMB v2 errors ............................................................................................................... 62

Delegation errors .......................................................................................................... 62

NFS connections, SDR only ............................................................................................. 63

Passthrough SSL connections on RFC1918 address space ................................................... 63

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Lotus Notes Connections, SDR only ................................................................................. 63

Encrypted Lotus Notes ................................................................................................... 63

Packet ricochet ............................................................................................................. 63

SteelHead General ........................................................................................................... 64

Site ............................................................................................................................. 64

Model .......................................................................................................................... 64

RiOS version ................................................................................................................. 64

Gateway Up .................................................................................................................. 64

SteelHead Up................................................................................................................ 64

Healthy ........................................................................................................................ 65

Degraded ..................................................................................................................... 65

Admission Control ......................................................................................................... 65

Critical ......................................................................................................................... 66

SteelHead Sizing .............................................................................................................. 67

SteelHead Model ........................................................................................................... 67

Optimized connections ................................................................................................... 67

Outbound bandwidth ..................................................................................................... 67

Datastore Usage ........................................................................................................... 67

Percentage of total optimized traffic ................................................................................ 67

Top 10 application reduction in percent ............................................................................ 67

SteelHead Traffic ............................................................................................................. 68

Avg. Site Reduction ....................................................................................................... 68

Optimized Traffic ........................................................................................................... 68

Pass Through Traffic ...................................................................................................... 68

Most Used Protocol Name ............................................................................................... 68

Most Used Protocol Reduction ......................................................................................... 68

Site specific statistics ....................................................................................................... 69

Traffic Volume pie and bar chart ..................................................................................... 69

Traffic connections pie and bar chart ............................................................................... 69

Page 5: Health Check+ Report

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July 3rd 2014 - August 3rd 2014

Customer

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August 7th 2014

Introduction

Preface

This report provides an overview of the Riverbed installation. It addresses the health of the complete Riverbed installation, active support cases, recommendations of changes to the SteelHead estate and key traffic information for each Riverbed SteelHead appliance monitored.

The target audience for this report is primarily technical and as such the report assumes a base knowledge of Riverbed WAN optimization for a full understanding of the content.

The absence of capacity planning graphs in this report is due to the fact it requires a minimum of 90 days data collection. The support case information is also not present in this report due to RLM

service not being part of the POC.

In addition to this report, a CIFS/SMB2 Deep-dive report has also been created. This report has in-depth optimization analysis of the CIFS/SMB2 protocol and it will provide a detailed view into the optimization of this protocol.

In addition to the RPAM report, a detailed GNAP (Global Network and Application Performance) report has been created with the purpose of identifying incidents that are not significant enough to provide global recommendation on. If however these incidents were concentrated to a small number of SteelHead appliances, the business impact can be significant enough to justify effort in resolving the anomalies.

Both the CIFS Deep-dive- and Detailed GNAP reports demonstrate the value of having RPAM collect significant amounts of data. The raw data can be used to zoom into specific functional elements of the Riverbed solution and expedite troubleshooting processes on this. Further reducing the TCO and shortening the time to fix.

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Monitored devices

The listed sites below, with a figure in the right column, have been identified as having a

recommendation associated with it.

Total number of monitored devices: 28 Total number of devices with recommendations: 21

Site

Recom

mendatio

ns

Site

Recom

mendatio

ns

STEELHEAD01 STEELHEAD02 5

STEELHEAD03 1 STEELHEAD04 2

STEELHEAD05 1 STEELHEAD06 1

STEELHEAD07 STEELHEAD08 1

STEELHEAD09 1 STEELHEAD10 1

STEELHEAD11 1 STEELHEAD12

STEELHEAD13 1 STEELHEAD14

STEELHEAD15 2 STEELHEAD16

STEELHEAD17 1 STEELHEAD18 2

STEELHEAD19 1 STEELHEAD20 1

STEELHEAD21 STEELHEAD22 2

STEELHEAD23 1 STEELHEAD24 1

STEELHEAD25 1 STEELHEAD26

STEELHEAD27 1 STEELHEAD28

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Recommendations

Global

Global Network and Application Performance

SMB signing errors We have observed 1599772 SMB signed connections errors during the report period. When the

client and the file server exchange the SMB traffic signed (for security reasons) the SteelHeads still

de-duplicate the traffic and apply TCP optimization. The result of this will cause no latency

optimization and thereby significantly decrease the end user performance experience.

It is highly recommended to configure the SteelHead appliances for optimization of SMB signed

traffic. This is done by activating the SMB signing optimization feature in the SteelHead appliances.

Enabling SMB-Signing on a SteelHead appliance requires it to be part of the Windows Domain. If

the SteelHead appliance is joined as a workstation it requires a delegation account to do SMB-

signing and a replication user if end to end Kerberos is needed. If the SteelHead appliance is joined

as a BDC (Backup Domain Controller) or RODC (Read Only Domain Controller), no delegation user

is required unless end to end Kerberos authentication is required. In such a scenario we need a

replication user.

It is highly recommended to join SteelHeads as BDC or RODC as it simplifies the configuration and

avoids the limitations of the delegation user.

Since enabling SMB-Signing requires a service restart it is highly recommended to do this

implementation during a Maintenance window.

For further information please see CIFS Deep Dive report.

SMB v2 errors We have observed 454 SMB v2 connections errors during the report period. This means that clients

and servers that are running the SMB2 protocol were not optimized with latency optimization. It is

recommended to enable SMB2 on all SteelHeads and make sure that if any SteelHead Mobile clients

are present in the network that they are also upgraded to v4.0 and have SMB2 enabled.

For further information please see CIFS Deep Dive report.

Delegation errors

We have observed 716 delegation errors during the report period, on either SMB signed or

Encrypted MAPI connections. This means that there is no layer 7 optimization on these connections

and it is recommended to take action on this issue.

NFS connections, SDR only We have observed 350 NFS connections during the report period, with only SDR optimization. An

investigation is required to find a reason and a solution for this.

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Passthrough SSL connections on RFC1918 address space We have observed 2176920 SSL connections passed through on the RFC1918 address space during

the report period. It might be possible to optimize these connections, and it is recommended to

take action on this issue.

Passthrough Citrix ICA connections on RFC1918 address space We have observed 217048 passthrough Citrix ICA connections on RFC1918 address space. From

RiOS version 6, Citrix optimization has been greatly enhanced. Depending on your environment, it

could be very beneficial to review the optimization on your Citrix traffic.

Packet ricochet We have observed 22418 times of Packet ricocheting during the report period. This means that

some packets are seen more than once by the SteelHead, which introduces latency. Actions can be

taken to prevent this, by changing the default gateway or enabling simplified routing on the

SteelHead. Sometimes this is also caused by a server being offline.

For further investigation please see GNAP detailed report.

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SteelHead specific

SteelHead general recommendations

This section shows if a SteelHead has been either down or in Degraded, Admission control or Critical mode during the report period. STEELHEAD02

Admission Control - 12.18%

Traffic profile recommendations

To postpone or even avoid costly upgrades of SteelHead appliances that suffers from overutilization, all steelheads have been screened for applications that potentially could be subject for a traffic profile change. By passing through these potential applications valuable and increased

capacity can be achieved and costly upgrades can be avoided. However certain criteria must be in place to make sure the business case for investing in the SteelHead appliances are not jeopardized before such recommendation can be made. Below definitions shows these criteria for traffic reduction (volume/high datastore utilization) and Traffic connection (high optimized connections utilization).

Traffic reduction

This table contains sites with a critical datastore usage, protocols with no layer 7 optimization options, reduction below 10% and optimized traffic amount above 5%. It is recommended to pass through these protocols. This check ensures the effectiveness of the SteelHead installation, and signal if resources are being wasted or over consumed.

Site

Pro

tocol

Port

Reductio

n (%

)

Tra

ffic a

mount

(%)

Tra

ffic a

mount

(GB)

STEELHEAD02 Unknown 55158 0 5.9 30.6

STEELHEAD04 Unknown 57991 0 54.4 112

STEELHEAD15 Unknown 62381 0 14.5 72

Unknown 49582 0 10.2 50.6

Unknown 64102 0 8.4 41.5

STEELHEAD18 Unknown 57057 0 10.3 67.9

STEELHEAD22 Unknown 58679 0 12.2 61

Percentage passthrough traffic

The following sites have a large amount of passthrough traffic. This might be due to passthrough rules or because of sites with no SteelHead connecting to servers on the site listed, and therefore it might be intentional.

STEELHEAD03 - 86.7% STEELHEAD19 - 75.3%

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Traffic connections

The following sites have either been in admission control or have a high load on optimized connections. The load is more than 2% of all optimized connections, less than 10% reduction, the traffic amount is less than 5%, and there is no layer 7 optimization option. It is recommended to passthrough this traffic, to prevent the SteelHead from going in admission control.

This check (as the Traffic reduction check) ensures the effectiveness of the SteelHead installation, and signal if resources are being wasted or over consumed.

Site

Pro

tocol

Port

Connectio

ns

Connectio

n %

Reductio

n (%

)

Tra

ffic a

mount (%

) STEELHEAD02 Unknown 64356 6114 4.5 0.0 1.2

STEELHEAD02 Unknown 63113 2892 2.1 0.0 0.0

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Sizing recommendations

All upgrade recommendations are considered with the current traffic profile and load in mind as seen in the report period. Any change in reduction and pass-through traffic will change these recommendations. The Riverbed recommended optimal value for data store wrap time is 30 days. With the current traffic characteristics, the below upgrades would be recommended. Only the latest series of SteelHeads are considered as a replacement in this report.

STEELHEAD02 A SteelHead 1050L has a datastore of 100 GB, and can manage 800 optimized connections and an optimized bandwidth of 8 Mbps. This SteelHead has used 241.1% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 12.4 days. The SteelHead has been in Admission Control for 12.18% during business hours. A SteelHead CX1555L with a datastore of 400GB, which can manage 3000 optimized connections and 50.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD04 A SteelHead 550M has a datastore of 80 GB, and can manage 300 optimized connections and an optimized bandwidth of 2 Mbps. This SteelHead has used 160.2% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 18.7 days. A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD05 A SteelHead 1050L has a datastore of 100 GB, and can manage 800 optimized connections and an optimized bandwidth of 8 Mbps. This SteelHead has used 109.8% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 27.3 days.

A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD06 A SteelHead 550M has a datastore of 80 GB, and can manage 300 optimized connections and an optimized bandwidth of 2 Mbps.

This SteelHead has used 114.7% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 26.2 days. A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

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STEELHEAD08 A SteelHead 550H has a datastore of 80 GB, and can manage 600 optimized connections and an

optimized bandwidth of 4 Mbps. This SteelHead has used 182.4% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 16.4 days. A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD09 A SteelHead 2050M has a datastore of 400 GB, and can manage 4000 optimized connections and an optimized bandwidth of 45.00 Mbps. This SteelHead has used 320.7% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 9.4 days.

A SteelHead CX7055L with a datastore of 1638GB, which can manage 75000 optimized connections and 622.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD10 A SteelHead 5050L has a datastore of 600 GB, and can manage 7500 optimized connections and an optimized bandwidth of 90.00 Mbps.

This SteelHead has used 223.8% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 13.4 days. A SteelHead CX7055L with a datastore of 1638GB, which can manage 75000 optimized connections and 622.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD11 A SteelHead 1050L has a datastore of 100 GB, and can manage 800 optimized connections and an optimized bandwidth of 8 Mbps. This SteelHead has used 172.5% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 17.4 days. A SteelHead CX1555L with a datastore of 400GB, which can manage 3000 optimized connections and 50.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD13 A SteelHead 550M has a datastore of 80 GB, and can manage 300 optimized connections and an optimized bandwidth of 2 Mbps. This SteelHead has used 208.2% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 14.4 days. A SteelHead CX1555L with a datastore of 400GB, which can manage 3000 optimized connections and 50.00 Mbit of optimized traffic, is recommended for this site.

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STEELHEAD15 A SteelHead 1050L has a datastore of 100 GB, and can manage 800 optimized connections and an

optimized bandwidth of 8 Mbps. This SteelHead has used 286.3% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 10.5 days. A SteelHead CX1555L with a datastore of 400GB, which can manage 3000 optimized connections and 50.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD17 A SteelHead 550H has a datastore of 80 GB, and can manage 600 optimized connections and an optimized bandwidth of 4 Mbps. This SteelHead has used 110.1% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 27.2 days.

A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD18 A SteelHead 1050M has a datastore of 100 GB, and can manage 1300 optimized connections and an optimized bandwidth of 10 Mbps.

This SteelHead has used 171% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 17.5 days. A SteelHead CX1555L with a datastore of 400GB, which can manage 3000 optimized connections and 50.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD20 A SteelHead 550H has a datastore of 80 GB, and can manage 600 optimized connections and an optimized bandwidth of 4 Mbps. This SteelHead has used 111.4% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 26.9 days. A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD22 A SteelHead 550M has a datastore of 80 GB, and can manage 300 optimized connections and an optimized bandwidth of 2 Mbps. This SteelHead has used 154.8% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 19.4 days. A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

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STEELHEAD23 A SteelHead 550H has a datastore of 80 GB, and can manage 600 optimized connections and an

optimized bandwidth of 4 Mbps. This SteelHead has used 104.3% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 28.8 days. A SteelHead CX770L with a datastore of 150GB, which can manage 900 optimized connections and 10.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD24 A SteelHead 1050M has a datastore of 100 GB, and can manage 1300 optimized connections and an optimized bandwidth of 10 Mbps. This SteelHead has used 207.2% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 14.5 days.

A SteelHead CX1555L with a datastore of 400GB, which can manage 3000 optimized connections and 50.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD25 A SteelHead 1050H has a datastore of 200 GB, and can manage 2300 optimized connections and an optimized bandwidth of 20 Mbps.

This SteelHead has used 311.8% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 9.6 days. A SteelHead CX5055M with a datastore of 640GB, which can manage 14000 optimized connections and 200.00 Mbit of optimized traffic, is recommended for this site.

STEELHEAD27 A SteelHead 1050M has a datastore of 100 GB, and can manage 1300 optimized connections and an optimized bandwidth of 10 Mbps. This SteelHead has used 422% of its datastore in the report period. (Calculated as a 30 day average) This means that the datastore wraps once every 7.1 days. A SteelHead CX5055M with a datastore of 640GB, which can manage 14000 optimized connections and 200.00 Mbit of optimized traffic, is recommended for this site.

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Global

Traffic totals

The pie charts illustrate the numerical proportion on the top 10 optimized protocols. The bottom shows the total amount of optimized traffic. The bar charts illustrate the reduction on the protocols. The bottom shows the overall reduction. The first set is created by traffic amount, and the second is created by amount of unique optimized connections. The intention with this overview is to provide documentation on the Global Traffic profile which can be used to high-light protocols that could be subjects for a change in traffic profile on a Global level, if there are steelheads (and in particular DC SteelHeads) that suffers from overutilization on datastore and optimized connections*.

*E.G. if the DC SteelHead appliances were suffering from high pressure on the number of optimized sessions and possibly going into admission control (reaching the license maximum of handling optimized connections and therefore bypassing connections without optimization) it could be considered to change the global traffic profile by passing through applications where optimization has little or no value (eg. LDAP connections). This will offload the DC SteelHead appliances and further optimization could be achieved on the business critical applications and at the same time a costly upgrade of the DC SteelHead appliances can be postponed or even avoided.

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Traffic volume

The following charts shows the overall optimized and pass-through traffic for all sites monitored. The table shows the total traffic reduction for all traffic, including pass-through traffic.

The intention with this overview is to provide documentation and trending on the split between optimized and passthrough (non-optimized) traffic on a Global level and hereby achieve an understanding of how much benefit the steelhead appliances add to overall reduction in data

volume sent over the WAN. The trending will high-light abnormal change in the split between optimized versus passthrough traffic. At the same time it will pinpoint, on a global level, if the amount of passthrough traffic is significant enough to justify further analysis in order to understand if more applications could be added to the optimization.

This graph shows the total amount of LAN and WAN traffic including passthrough traffic by month.

Month Jul. 13

Aug. 13

Oct. 13

Oct. 13

Dec. 13

Jan. 14

Feb. 14

Mar. 14

Apr. 14

May. 14

Jun. 14

Jul. 14

Reduction - - - - - - - - - - 38.3% 46.9%

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Global Top 3 Servers by top 10 most used protocols

In a clear tabular form this section will help to identify the global load on the SteelHead environment by traffic volume and by connections for the top three servers and by the top ten protocols. This provides a clear picture of the consumption of SteelHead capacity globally supporting protocol decisions based on business value and an efficient means of identifying the servers (and applications) generating the unknown protocols so that they can be readily identified as a part of the decision making process (whether to optimize or not, based on business value). It also supports decision making based on business benefit, so a protocol (e.g. LDAP) may have good data reduction but could consume a disproportionately high quantity of valuable TCP connections based on the business value delivered which could be better utilized.

Protocols by traffic volume

Pro

tocol

Tota

l GB

Most u

sed s

erv

er

2nd m

ost u

sed s

erv

er

3rd

most u

sed s

erv

er

Tota

l num

ber o

f dst

serv

ers

CIFS:NetBIOS(139) 18031.7 10.45.10.233 10.1.40.179 10.86.0.231 408

CIFS:TCP(445) 6690.2 10.45.7.104 10.8.1.46 10.86.0.26 >1000

SQL:TDS(1433) 1596.1 10.8.1.73 10.45.7.51 10.86.0.215 49

MAPI(7830) 1404.2 10.45.10.207 10.1.43.30 10.86.0.177 12

HTTP(80) 1121.3 10.1.41.249 10.45.10.97 10.45.7.149 >1000

Exchange DAG Replication(64327) 1061.8 10.86.0.159 10.45.10.155 2

Unknown(55082) 823.1 10.45.10.109 10.45.10.86 10.45.10.89 14

scotty-ft(14000) 693.6 10.45.7.99 10.86.0.110 10.8.1.110 4

Unknown(58174) 401.4 10.61.0.20 1

VxPBX Symantec Private Branch Exchange Service(1556)

380.7 10.61.0.16 10.86.0.159 10.64.0.16 248

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Protocols by connections

Pro

tocol

Tota

l uniq

ue

connectio

ns

Most u

sed s

erv

er

2nd m

ost u

sed s

erv

er

3rd

most u

sed s

erv

er

Tota

l num

ber o

f dst

serv

ers

HTTP(80) 1488325 10.45.7.146 10.45.10.233 10.45.10.97 >1000

CIFS:TCP(445) 939949 10.45.7.104 10.8.1.45 10.45.7.72 >1000

EPM(135) 860076 10.86.0.159 10.45.10.151 10.45.10.207 499

Unknown(8084) 435387 10.86.0.180 10.45.10.92 10.8.1.90 3

MAPI(7830) 427860 10.45.10.207 10.45.10.151 10.86.0.177 12

Unknown(56000) 404263 10.45.10.207 10.45.10.151 10.86.0.177 8

SQL:TDS(1433) 245692 10.8.1.82 10.86.0.215 10.86.0.66 49

Unknown(56001) 199133 10.86.0.159 10.45.10.151 10.45.10.155 5

Unknown(55082) 198178 10.45.10.89 10.45.10.109 10.45.10.86 14

webcache(8080) 147274 10.45.10.98 10.45.7.194 10.45.10.96 167

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Global Network and Application Performance

The Global Network Application Performance (GNAP) reporting will highlight the most common applications that could be performance optimized. A key to the efficient delivery of applications over the WAN is the optimization of latency at layer 7 as this can lead to enhanced productivity over the WAN. This helps identify, justify and prioritize investment in engineering changes and SteelHead configuration changes needed to implement latency optimization.

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Site specific statistics

SteelHead general

This dash board overview provides information on the general health and status of the SteelHead environment and thereby either confirms everything is a satisfactory level and if not the traffic light system will pin point the SteelHeads that are subject for further investigation.

Site

Model

Softw

are

vers

ion

Gate

way u

p (%

)

Ste

elH

ead u

p (%

)

Health

y (%

)

Degra

ded (%

)

Adm

issio

n c

ontro

l (%)

Critic

al (%

)

STEELHEAD01 550H 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD02 1050L 8.6.0a 99.6 100.0 97.1 0.0 12.2 0.0

STEELHEAD03 550H 8.6.0a 98.6 99.9 100.0 0.0 0.0 0.0

STEELHEAD04 550M 8.6.0a 99.2 100.0 99.9 0.0 0.4 0.0

STEELHEAD05 1050L 8.6.0a 99.9 100.0 100.0 0.0 0.0 0.0

STEELHEAD06 550M 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD07 550M 8.6.0a 99.7 100.0 99.7 0.0 1.3 0.0

STEELHEAD08 550H 8.6.0a 98.8 100.0 99.9 0.0 0.4 0.0

STEELHEAD09 2050M 8.6.0a 99.9 100.0 99.9 0.1 0.0 0.0

STEELHEAD10 5050L 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD11 1050L 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD12 550H 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD13 550M 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD14 550M 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD15 1050L 8.6.0a 99.5 100.0 100.0 0.0 0.0 0.0

STEELHEAD16 550M 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD17 550H 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD18 1050M 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD19 CX755L 8.6.0a 99.8 100.0 100.0 0.0 0.0 0.0

STEELHEAD20 550H 8.6.0a 99.8 100.0 100.0 0.0 0.0 0.0

STEELHEAD21 550H 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD22 550M 8.6.0a 99.9 100.0 100.0 0.0 0.0 0.0

STEELHEAD23 550H 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD24 1050M 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD25 1050H 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

STEELHEAD26 1050L 8.6.0a 99.8 100.0 100.0 0.0 0.0 0.0

STEELHEAD27 1050M 8.6.0a 99.7 99.7 99.9 0.1 0.0 0.0

STEELHEAD28 550M 8.6.0a 100.0 100.0 100.0 0.0 0.0 0.0

Page 21: Health Check+ Report

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SteelHead sizing

This dash board provides both an overview as well as trending information on the SteelHeads key license limitations versus current utilization. The traffic light system highlights if any limitations are close to the limit (Yellow) or has reached the limit (Red). Informed decisions can be made either to change the traffic profile (Freeing up valuable optimized sessions and datastore capacity) or to upgrade the SteelHead in order to regain optimal application delivery over the WAN.

Optimized connections is a key variable, if the maximum license limit is met then every connection over and above the licenses limit will be passed through and have no WAN optimization. Understanding the Datastore utilization is important to ensure the business case is met. If the SteelHead datastore exceeds the maximum capacity it will start to over-write data resulting in more data volume sent over the WAN as well as decreased performance on application delivery.

Site Model Datastore usage (% 30 day avg.)

Optimized Connections (%)

Outbound Bandwidth (%)

STEELHEAD01 550H

STEELHEAD02 1050L

STEELHEAD03 550H

STEELHEAD04 550M

STEELHEAD05 1050L

STEELHEAD06 550M

STEELHEAD07 550M

STEELHEAD08 550H

STEELHEAD09 2050M

STEELHEAD10 5050L

STEELHEAD11 1050L

STEELHEAD12 550H

Page 22: Health Check+ Report

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Site Model Datastore usage (% 30 day avg.)

Optimized Connections (%)

Outbound Bandwidth (%)

STEELHEAD13 550M

STEELHEAD14 550M

STEELHEAD15 1050L

STEELHEAD16 550M

STEELHEAD17 550H

STEELHEAD18 1050M

STEELHEAD19 CX755L

STEELHEAD20 550H

STEELHEAD21 550H

STEELHEAD22 550M

STEELHEAD23 550H

STEELHEAD24 1050M

STEELHEAD25 1050H

STEELHEAD26 1050L

STEELHEAD27 1050M

STEELHEAD28 550M

Page 23: Health Check+ Report

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SteelHead traffic volume

This dash board supports decisions and understanding for WAN optimization delivery versus strategy and will help prioritize further investigation and actions in a simple to understand traffic-light system. The overview provides the information needed for understanding if the SteelHeads are optimizing at an overall satisfactory level. In the same overview the most used protocols by volume (top three) are being highlighted if they are not optimized as what could be expected.

Site

Avg s

ite re

ductio

n (%

)

Optim

ized tra

ffic (%

)

Passth

rough tra

ffic (%

)

Most u

sed p

roto

col n

am

e

Most u

sed p

roto

col

reductio

n (%

)

2nd m

ost u

sed p

roto

col

nam

e

2nd m

ost u

sed p

roto

col

reductio

n (%

)

3rd

most u

sed p

roto

col

nam

e

3rd

most u

sed p

roto

col

reductio

n (%

)

STEELHEAD01 70.2 70.7 29.3 CIFS:TCP (445) 71.5 scotty-ft (14000) 60.0 HTTP (80) 83.1

STEELHEAD02 49.5 84.6 15.4 Unknown (58174) 17.4 VxPBX Symantec Private Branch Exchange Service (1556)

97.3 CIFS:TCP (445) 82.2

STEELHEAD03 68.0 13.3 86.7 MAPI (7830) 71.7 HTTP (80) 86.6 Citrix (1494) 50.6

STEELHEAD04 29.8 72.2 27.8 Unknown (57991) 0.0 CIFS:NetBIOS (139)

85.1 CIFS:TCP (445) 59.1

STEELHEAD05 83.7 86.1 13.9 CIFS:NetBIOS (139)

87.5 CIFS:TCP (445) 81.2 MAPI (7830) 82.4

STEELHEAD06 82.1 90.8 9.2 CIFS:NetBIOS (139)

82.4 CIFS:TCP (445) 84.5 scotty-ft (14000) 53.1

STEELHEAD07 82.8 98.1 1.9 CIFS:NetBIOS (139)

90.7 HTTP (80) 31.5 CIFS:TCP (445) 25.4

STEELHEAD08 71.6 97.5 2.5 CIFS:NetBIOS (139)

85.1 HTTP (80) 29.1 CIFS:TCP (445) 63.8

STEELHEAD09 65.8 71.6 28.4 CIFS:NetBIOS (139)

81.5 CIFS:TCP (445) 82.4 Exchange DAG Replication (64327)

76.1

STEELHEAD10 78.6 54.2 45.8 CIFS:NetBIOS (139)

82.4 CIFS:TCP (445) 81.4 SQL:TDS (1433) 88.6

STEELHEAD11 77.3 83.6 16.4 CIFS:NetBIOS (139)

76.5 HTTP (80) 93.9 CIFS:TCP (445) 60.5

STEELHEAD12 44.6 74.9 25.1 CIFS:TCP (445) 56.2 webcache (8080) 21.3 scotty-ft (14000) 58.2

STEELHEAD13 79.8 93.4 6.6 CIFS:NetBIOS (139)

75.0 Unknown (55082) 93.5 CIFS:TCP (445) 64.4

STEELHEAD14 88.0 90.8 9.2 CIFS:NetBIOS (139)

88.0 MAPI (7830) 94.7 CIFS:TCP (445) 60.8

STEELHEAD15 35.1 84.7 15.3 CIFS:NetBIOS (139)

57.6 Unknown (62381) 0.0 Unknown (49582) 0.0

STEELHEAD16 83.4 95.2 4.8 CIFS:NetBIOS (139)

84.3 CIFS:TCP (445) 36.1 MAPI (7830) 57.2

STEELHEAD17 82.3 68.8 31.2 CIFS:NetBIOS (139)

84.2 CIFS:TCP (445) 80.0 MAPI (7830) 58.2

Page 24: Health Check+ Report

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Site

Avg s

ite re

ductio

n (%

)

Optim

ized tra

ffic (%

)

Passth

rough tra

ffic (%

)

Most u

sed p

roto

col n

am

e

Most u

sed p

roto

col

reductio

n (%

)

2nd m

ost u

sed p

roto

col

nam

e

2nd m

ost u

sed p

roto

col

reductio

n (%

)

3rd

most u

sed p

roto

col

nam

e

3rd

most u

sed p

roto

col

reductio

n (%

)

STEELHEAD18 70.7 81.8 18.2 CIFS:NetBIOS (139)

82.8 CIFS:TCP (445) 93.1 Unknown (57057) 0.0

STEELHEAD19 76.6 24.7 75.3 CIFS:TCP (445) 81.1 scotty-ft (14000) 76.2 MAPI (7830) 76.7

STEELHEAD20 80.5 76.6 23.4 CIFS:NetBIOS (139)

83.5 CIFS:TCP (445) 55.6 scotty-ft (14000) 74.0

STEELHEAD21 68.6 44.5 55.5 CIFS:TCP (445) 63.5 SQL:TDS (1433) 93.6 MAPI (7830) 57.8

STEELHEAD22 72.5 94.4 5.6 CIFS:NetBIOS (139)

85.6 Unknown (58679) 0.0 CIFS:TCP (445) 81.9

STEELHEAD23 82.7 96.7 3.3 CIFS:NetBIOS (139)

83.8 CIFS:TCP (445) 47.7 scotty-ft (14000) 56.3

STEELHEAD24 71.2 83.1 16.9 CIFS:TCP (445) 65.9 CIFS:NetBIOS (139)

76.2 SQL:TDS (1433) 93.2

STEELHEAD25 83.4 67.1 32.9 CIFS:NetBIOS (139)

91.7 CIFS:TCP (445) 88.6 SQL:TDS (1433) 86.2

STEELHEAD26 88.0 60.1 39.9 CIFS:NetBIOS (139)

90.8 CIFS:TCP (445) 92.9 netview-aix-7 (1667)

92.6

STEELHEAD27 87.4 64.1 35.9 CIFS:NetBIOS (139)

91.9 CIFS:TCP (445) 88.9 MAPI (7830) 43.6

STEELHEAD28 87.5 81.2 18.9 CIFS:TCP (445) 88.9 netview-aix-7 (1667)

92.6 scotty-ft (14000) 26.8

Page 25: Health Check+ Report

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SteelHead connections

This dash board provides a summary of the connection pressure apparent in the top three protocols. This will support the business case for potentially passing through unknown and poorly optimized protocols if a SteelHead is experiencing connection pressure (admission control).

Site

Most u

sed p

roto

col

Connectio

ns

Most u

sed p

roto

col

reductio

n (%

)

2nd m

ost u

sed p

roto

col

Connectio

ns

2nd m

ost u

sed p

roto

col

reductio

n (%

)

3rd

most u

sed p

roto

col

Connectio

ns

3rd

most u

sed p

roto

col

reductio

n (%

)

STEELHEAD01 CIFS:TCP (445) 8990 71.5 Unknown (55082) 7142 68.5 Unknown (55493) 5391 57.3

STEELHEAD02 HTTP (80) 31237 80.2 Unknown (58174) 29598 17.4 EPM (135) 13672 12.4

STEELHEAD03 MAPI (7830) 30969 71.7 EPM (135) 15073 11.1 HTTP (80) 11666 86.6

STEELHEAD04 EPM (135) 19859 15.8 Unknown (57991) 17448 0.0 CIFS:TCP (445) 10796 59.1

STEELHEAD05 HTTP (80) 77053 76.4 CIFS:TCP (445) 18770 81.2 MAPI (7830) 11795 82.4

STEELHEAD06 Unknown (55082) 7260 75.6 CIFS:TCP (445) 6029 84.5 HTTP (80) 4031 51.6

STEELHEAD07 HTTP (80) 93548 31.5 CIFS:TCP (445) 3736 25.4 MAPI (7830) 2803 60.9

STEELHEAD08 HTTP (80) 240209 29.1 CIFS:TCP (445) 11519 63.8 MAPI (7830) 9893 80.6

STEELHEAD09 HTTP (80) 229461 65.4 EPM (135) 207098 38.2 Unknown (8084) 182764 12.8

STEELHEAD10 HTTP (80) 453164 87.2 CIFS:TCP (445) 344863 81.4 Unknown (56000) 320841 27.2

STEELHEAD11 CIFS:TCP (445) 47821 60.5 HTTP (80) 32356 93.9 Unknown (55082) 28462 77.2

STEELHEAD12 webcache (8080) 27327 21.3 HTTP (80) 4247 75.3 CIFS:TCP (445) 3268 56.2

STEELHEAD13 Unknown (55082) 33959 93.5 CIFS:TCP (445) 24128 64.4 Unknown (55493) 14239 59.0

STEELHEAD14 HTTP (80) 8704 71.0 CIFS:TCP (445) 2527 60.8 MAPI (7830) 1471 94.7

STEELHEAD15 MAPI (7830) 12408 62.5 CIFS:NetBIOS (139)

9085 57.6 Unknown (64102) 8515 0.0

STEELHEAD16 HTTP (80) 13539 70.0 CIFS:TCP (445) 2661 36.1 MAPI (7830) 2121 57.2

STEELHEAD17 HTTP (80) 33414 78.1 CIFS:TCP (445) 15951 80.0 MAPI (7830) 11911 58.2

STEELHEAD18 MAPI (7830) 38247 65.0 HTTP (80) 37200 66.0 EPM (135) 16698 7.2

STEELHEAD19 MAPI (7830) 14188 76.7 CIFS:TCP (445) 13570 81.1 HTTP (80) 11724 83.0

STEELHEAD20 CIFS:TCP (445) 17217 55.6 HTTP (80) 11022 75.5 Unknown (55082) 10289 79.0

STEELHEAD21 CIFS:TCP (445) 12502 63.5 Unknown (55082) 5427 78.6 MAPI (7830) 4159 57.8

STEELHEAD22 Unknown (58679) 11267 0.0 HTTP (80) 10108 68.6 EPM (135) 7887 2.1

STEELHEAD23 CIFS:TCP (445) 6353 47.7 Unknown (55082) 4270 75.3 HTTP (80) 3389 69.6

STEELHEAD24 CIFS:TCP (445) 104360 65.9 HTTP (80) 68265 81.2 MAPI (7830) 23467 64.1

STEELHEAD25 EPM (135) 132659 11.4 CIFS:TCP (445) 132371 88.6 HTTP (80) 109960 90.5

STEELHEAD26 CIFS:TCP (445) 16647 92.9 MAPI (7830) 15765 41.3 HTTP (80) 13097 72.7

STEELHEAD27 HTTP (80) 82413 77.3 EPM (135) 71890 7.6 CIFS:TCP (445) 71469 88.9

STEELHEAD28 HTTP (80) 8242 84.2 CIFS:TCP (445) 4660 88.9 EPM (135) 2121 2.7

Page 26: Health Check+ Report

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SteelHead specific

These two page detailed summaries of each SteelHead in the environment provide a granular view of each SteelHead being monitored over the reporting period. The view includes key variables that impact SteelHead performance and business case including the top 10 ten protocols by volume, connections and data reduction efficiency.

A good example of this is when the top three protocols are being optimized effectively but there is pressure on either connections (admission control) or datastore. This section will help make decisions about whether collectively protocols that sit outside of the top 3, should be optimized or passed through and the cumulative benefits of this on the pressure that is being experienced by the SteelHead.

Page 27: Health Check+ Report

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STEELHEAD01

550H

Page 28: Health Check+ Report

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August 7th 2014

STEELHEAD02

1050L

Page 29: Health Check+ Report

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STEELHEAD03

550H

Page 30: Health Check+ Report

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STEELHEAD04

550M

Page 31: Health Check+ Report

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STEELHEAD05

1050L

Page 32: Health Check+ Report

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STEELHEAD06

550M

Page 33: Health Check+ Report

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STEELHEAD07

550M

Page 34: Health Check+ Report

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STEELHEAD08

550H

Page 35: Health Check+ Report

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STEELHEAD09

2050M

Page 36: Health Check+ Report

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STEELHEAD10

5050L

Page 37: Health Check+ Report

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STEELHEAD11

1050L

Page 38: Health Check+ Report

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STEELHEAD12

550H

Page 39: Health Check+ Report

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STEELHEAD13

550M

Page 40: Health Check+ Report

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STEELHEAD14

550M

Page 41: Health Check+ Report

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STEELHEAD15

1050L

Page 42: Health Check+ Report

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STEELHEAD16

550M

Page 43: Health Check+ Report

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STEELHEAD17

550H

Page 44: Health Check+ Report

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STEELHEAD18

1050M

Page 45: Health Check+ Report

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STEELHEAD19

CX755L

Page 46: Health Check+ Report

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STEELHEAD20

550H

Page 47: Health Check+ Report

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STEELHEAD21

550H

Page 48: Health Check+ Report

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STEELHEAD22

550M

Page 49: Health Check+ Report

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STEELHEAD23

550H

Page 50: Health Check+ Report

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STEELHEAD24

1050M

Page 51: Health Check+ Report

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STEELHEAD25

1050H

Page 52: Health Check+ Report

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STEELHEAD26

1050L

Page 53: Health Check+ Report

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STEELHEAD27

1050M

Page 54: Health Check+ Report

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STEELHEAD28

550M

Page 55: Health Check+ Report

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Appendix

SteelHead models

SteelHead CX-series

SteelHead CX 255

CX255U CX255L CX255M CX255H

Connections optimized 50 75 150 230

Datastore (GB) 50 50 50 50

Optimized WAN bandwidth (Mbit) 2.00 6.00 6.00 6.00

SteelHead CX 555

CX555L CX555M CX555H

Connections optimized 250 400 650

Datastore (GB) 80 80 80

Optimized WAN bandwidth (Mbit) 6.00 10.00 10.00

SteelHead CX 570

CX570L CX570M CX570H

Connections optimized 250 400 650

Datastore (GB) 70 70 70

Optimized WAN bandwidth (Mbit) 6.00 10.00 10.00

SteelHead CX 755

CX755L CX755M CX755H

Connections optimized 900 1500 2300

Datastore (GB) 100 100 160

Optimized WAN bandwidth (Mbit) 10.00 10.00 20.00

SteelHead CX 770

CX770L CX770M CX770H

Connections optimized 900 1500 2300

Datastore (GB) 150 150 150

Optimized WAN bandwidth (Mbit) 10.00 10.00 20.00

SteelHead CX 1555

CX1555L CX1555M CX1555H

Connections optimized 3000 4500 6000

Datastore (GB) 400 400 320

Optimized WAN bandwidth (Mbit) 50.00 50.00 100.00

Page 56: Health Check+ Report

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SteelHead CX 5055

CX5055M CX5055H

Connections optimized 14000 25000

Datastore (GB) 640 640

Optimized WAN bandwidth (Mbit) 200.00 400.00

SteelHead CX 7055

CX7055L CX7055M CX7055H

Connections optimized 75000 100000 150000

Datastore (GB) 1638 2457 4915

Optimized WAN bandwidth (Mbit) 622.00 1000.00 1500.00

SteelHead virtual CX-series

SteelHead Virtual CX 255

VCX255U VCX255L VCX255M VCX255H

Connections optimized 50 75 150 230

Datastore (GB) 50 50 50 50

Optimized WAN bandwidth (Mbit) 2.00 6.00 6.00 6.00

SteelHead Virtual CX 555

VCX555L VCX555M VCX555H

Connections optimized 250 400 650

Datastore (GB) 80 80 80

Optimized WAN bandwidth (Mbit) 6.00 10.00 10.00

SteelHead Virtual CX 570

VCX570L VCX570M VCX570H

Connections optimized 250 400 650

Datastore (GB) 80 80 80

Optimized WAN bandwidth (Mbit) 6.00 10.00 10.00

SteelHead Virtual CX 755

VCX755L VCX755M VCX755H

Connections optimized 900 1500 2300

Datastore (GB) 102 102 150

Optimized WAN bandwidth (Mbit) 10.00 10.00 20.00

SteelHead Virtual CX 770

VCX770L VCX770M VCX770H

Connections optimized 900 1500 2300

Datastore (GB) 100 100 160

Optimized WAN bandwidth (Mbit) 10.00 10.00 20.00

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SteelHead Virtual CX 1555

VCX1555L VCX1555M VCX1555H

Connections optimized 3000 4500 6000

Datastore (GB) 400 400 400

Optimized WAN bandwidth (Mbit) 50.00 50.00 100.00

SteelHead Virtual CX 5055

VCX5055M VCX5055H

Connections optimized 14000 25000

Datastore (GB) 640 640

Optimized WAN bandwidth (Mbit) 200.00 400.00

SteelHead Virtual CX 7055

VCX7055L VCX7055M VCX7055H

Connections optimized 75000 100000 150000

Datastore (GB) 1638 2457 4915

Optimized WAN bandwidth (Mbit) 622.00 1000.00 1500.00

SteelHead EX-series

SteelHead EX 560

EX560L EX560M EX560H

Connections optimized 250 400 650

Datastore (GB) 40 70 70

Optimized WAN bandwidth (Mbit) 6.00 10.00 10.00

SteelHead EX 760

EX760L EX760M EX760H

Connections optimized 900 1500 2300

Datastore (GB) 140 140 140

Optimized WAN bandwidth (Mbit) 10.00 10.00 20.00

SteelHead EX 1160

EX1160L EX1160M EX1160H EX1160VH

Connections optimized 900 1500 2300 6000

Datastore (GB) 140 140 140 280

Optimized WAN bandwidth (Mbit) 10.00 10.00 20.00 50.00

SteelHead EX 1260

EX1260L EX1260M EX1260H EX1260VH

Connections optimized 900 1500 2300 6000

Datastore (GB) 140 140 140 280

Optimized WAN bandwidth (Mbit) 10.00 10.00 20.00 50.00

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SteelHead EX 1360

EX1360L EX1360M

Connections optimized 4500 6000

Datastore (GB) 320 320

Optimized WAN bandwidth (Mbit) 50.00 100.00

SteelHead xx50 series

SteelHead xx50 150

150M

Connections optimized 20

Datastore (GB) 40

Optimized WAN bandwidth (Mbit) 1.00

SteelHead xx50 250

250L 250M 250H

Connections optimized 40 125 200

Datastore (GB) 40 40 40

Optimized WAN bandwidth (Mbit) 1.00 2.00 2.00

SteelHead xx50 550

550M 550H

Connections optimized 300 600

Datastore (GB) 80 80

Optimized WAN bandwidth (Mbit) 2.00 4.00

SteelHead xx50 1050

1050U 1050L 1050M V1050M 1050H

Connections optimized 600 800 1300 1300 2300

Datastore (GB) 100 100 100 100 200

Optimized WAN bandwidth (Mbit) 4.00 8.00 10.00 10.00 20.00

SteelHead xx50 2050

2050L 2050M 2050H

Connections optimized 2500 4000 6000

Datastore (GB) 400 400 400

Optimized WAN bandwidth (Mbit) 45.00 45.00 45.00

SteelHead xx50 5050

5050L 5050M 5050H

Connections optimized 7500 10000 18000

Datastore (GB) 600 600 800

Optimized WAN bandwidth (Mbit) 90.00 90.00 155.00

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SteelHead xx50 6050

6050

Connections optimized 50000

Datastore (GB) 3584

Optimized WAN bandwidth (Mbit) 310.00

SteelHead xx50 7050

7050L 7050M

Connections optimized 75000 100000

Datastore (GB) 2252 4505

Optimized WAN bandwidth (Mbit) 1024.00 1024.00

SteelHead xx20 series

SteelHead xx20 100

100

Connections optimized 25

Datastore (GB) 35

Optimized WAN bandwidth (Mbit) 1.00

SteelHead xx20 200

200

Connections optimized 110

Datastore (GB) 35

Optimized WAN bandwidth (Mbit) 1.00

SteelHead xx20 300

300

Connections optimized 165

Datastore (GB) 35

Optimized WAN bandwidth (Mbit) 2.00

SteelHead xx20 50

50

Connections optimized 250

Datastore (GB) 35

Optimized WAN bandwidth (Mbit) 0.25

SteelHead xx20 520

520

Connections optimized 330

Datastore (GB) 80

Optimized WAN bandwidth (Mbit) 1.00

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SteelHead xx20 1020

1020

Connections optimized 700

Datastore (GB) 80

Optimized WAN bandwidth (Mbit) 2.00

SteelHead xx20 1520

1520

Connections optimized 1100

Datastore (GB) 80

Optimized WAN bandwidth (Mbit) 4.00

SteelHead xx20 2020

2020

Connections optimized 2000

Datastore (GB) 150

Optimized WAN bandwidth (Mbit) 10.00

SteelHead xx20 3020

3020

Connections optimized 3500

Datastore (GB) 250

Optimized WAN bandwidth (Mbit) 20.00

SteelHead xx20 6120

6120

Connections optimized 4000

Datastore (GB) 3481

Optimized WAN bandwidth (Mbit) 310.00

SteelHead xx20 3520

3520

Connections optimized 6000

Datastore (GB) 512

Optimized WAN bandwidth (Mbit) 45.00

SteelHead xx20 5520

5520

Connections optimized 15000

Datastore (GB) 700

Optimized WAN bandwidth (Mbit) 155.00

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SteelHead xx20 6020

6020

Connections optimized 40000

Datastore (GB) 1433

Optimized WAN bandwidth (Mbit) 310.00

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SteelHead Global

Traffic totals

The pie charts are illustrating the numerical proportion on the top 10 optimized protocols. The bottom shows the total amount of optimized traffic. The bar charts are illustrating the reduction on the protocols. The bottom shows the overall reduction.

The first set is created by traffic amount, and the second is created by amount of optimized connections.

Traffic Volume

The charts shows the overall optimized and passthrough traffic for all sites monitored. The table shows the total traffic reduction for all traffic, including passthrough traffic.

Global Top 3 Servers by top 10 most used protocols

These tables show the top 3 destination servers for the top 10 most used protocols. Please be aware that this table might show some "ghost ports" meaning that no destination server

is present for the port. This is because of "ghost ports" added for statistical reasons. Example: SMB2 traffic is shown as traffic on port 8779, even though the traffic runs on port 445 together with SMB1/CIFS. There is one table sorted by traffic amount and one sorted by amount of optimized connections.

Global Network Application Performance

These graphs show the number of occurrences on a monitored event. Every point in the graph represent 1/13 of the period covered. In the top it shows the total number of occurrences found during the report period. The following is a list of monitored events with a short description.

SMB signing errors

This is the amount of CIFS connections with SMB signing seen during the report period. In most cases it is possible to do layer 7 optimization on these connections if the SteelHeads are configured to manage this.

SMB v2 errors

This is the amount of CIFS connections with SMB v2 seen during the report period. It is recommended to configure the SteelHeads to be able to manage this, by enabling SMB v1 backward compatibility, if the network supports this.

Delegation errors

This is the amount of connections with delegation errors seen during the report period. Delegation errors can be seen on both SMB signed and encrypted MAPI connections, and occurs when the delegation user does not have proper delegation rights for the server.

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NFS connections, SDR only

This is the amount of NFS connections with only SDR optimization. In most cases it is possible to do layer 7 optimization on these connections if the SteelHeads are configured to manage this.

Passthrough SSL connections on RFC1918 address space

This is the amount of SSL connections on the RFC1918 address space passed through. It might be

possible to optimize these connections, and it is highly recommended to take action on this issue.

Lotus Notes Connections, SDR only

This is the amount of Lotus Notes connections with only SDR optimization. It is possible to enhance the optimization on these connections, and it is highly recommended to take action on this issue. If Lotus Notes optimization already is enabled, it might be necessary to enable Lotus Notes Pull replication optimization, (CLI only command), to enhance the optimization on this kind of traffic.

Encrypted Lotus Notes

This is the amount of encrypted Lotus Notes connections. It might be possible to optimize these connections, and it is highly recommended to take action on this issue.

Packet ricochet

This is the amount of Packet ricocheting. Packet ricocheting is logged when the same SYN packet is

seen more than once by the SteelHead. Usually actions can be taken to prevent this, by changing the default gateway or enabling simplified routing on the SteelHead. But the SteelHead also logs this as packet ricocheting when a client is trying to reach a server which is offline.

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SteelHead General

Site

The SteelHead hostname.

Model

The SteelHead model monitored.

RiOS version

The RiOS version running on the SteelHead.

Gateway Up

This value indicates how long the default gateway for the remote SteelHead has been reachable. This tells us if the remote ISP is down. In such case both the SteelHead and the default gateway will not be reachable. The gateway information is usually retrieved every 24 hours where the RPAM

agent appliance will logon to the SteelHead and update the information. This means if the gateway changes there might be a 24 hour gap before RPAM is updated.

SteelHead Up

This is a value of how long the SteelHead has been reachable by the RPAM agent. It is just a simple

ping to the SteelHeads Primary port (management) to check if the SteelHead is alive or not. If the SteelHead is gone (e.g. powered off or malfunctioning), the ping monitor will alert that the SteelHead is unreachable. The ping is done from the RPAM agent appliance located in the data centre. If the SteelHead has been unreachable for more than 1% of the report period the cell is yellow. If it has been unreachable for more than 2% the cell is red.

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Healthy

The SteelHead does not see any issues with the optimization, or issues that may arise. Healthy does not mean that there is no performance issue. Examples that the SteelHead does not see as an issue, and consequently will not lower the health status are:

Disk pressure, if the load of the disk system slows traffic down Drop in connection count No peers available No optimized (or very little) traffic

High count of Half-Opened sessions Encrypted traffic (like MAPI or other) SMB signing issues Packet ricochet or routing issues IP configuration failure

There are lots of potential issues based on the values above, that the SteelHead considers minor and is only reported in the logs and not in the health status, some are not even logged in the system log. If the SteelHead has been in another state than healthy for more than 1% of the report period the cell is yellow. More than 2% the cell is red.

Degraded

If a SteelHead is degraded, the SteelHead has one or more currently known issues. If the issues are not resolved it can potentially interfere with the optimization. When the SteelHead is degraded the optimization will continue to operate at normal or close to normal speed. Common issues that will make the SteelHead go into degraded are, but not limited to;

RAID errors SSL certificates that are about to expire or has expired Improper SSL configuration

Asymmetric routing issues Domain problems with PFS and/or SMB signing/MAPI encryption Interface link or duplex errors

It is not critical if a SteelHead is in "degraded", but troubleshooting the SteelHead should start at the next convenient time as the problem might evolve into a critical problem with loss of optimization. If the SteelHead has been in degraded mode for more than 1% of the report period the cell is yellow. More than 2% the cell is red.

Admission Control

Admission control stops the interception of connections for optimization but still allows the connections to pass through with no optimization. This is due to a license limitation in the SteelHead. For example, if a SteelHead 250M has 135 connections through it that may be optimized, only 125 connections will be optimized and the last 10 connections will be passed through un-optimized. The SteelHead will then be in Admission Control, stating that it has reached its software limit. Many SteelHeads can be license upgraded to support more connections. The amount showed is uplifted by 4.2, because we want to show the actual impact, during working hours. (We assume working hours to be 8 hours a day, 5 days a week.)

A value above 4.2% the cell is yellow. And more than 8.4% the cell is red and a recommendation is triggered.

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Critical

Critical mode is the worst mode a SteelHead can be in. In critical mode optimization is severely impacted, or not working at all. Usually when a SteelHead is in critical mode the hardware bypass system is also triggered as the SteelHead could potentially block traffic. If a SteelHead is in critical mode, it is safe to assume that there is no optimization for that particular SteelHead and the problem should be investigated as soon as possible. If the optimization service is manually stopped on a SteelHead it will enter critical mode (because the service is not running) and nothing will be optimized. When the optimization service is restarted, critical mode is entered while the service is

stopped and is trying to start again; this is completely normal and can safely be ignored. If the SteelHead has been in critical mode for more than 1% of the report period the cell is yellow. More than 2% the cell is red.

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SteelHead Sizing

SteelHead Model

Please refer to models in SteelHead General Overview.

Optimized connections

This graph shows the optimized connections in percentage over the entire period. This means that height of the graph is 100% (system automatically calculates 100% depending on model) and the width of the graph is the period (usually 3 months). Since this is the percentage the amount of connections differs among models. If you want the session count please have a look at the specific SteelHead page or the model overview to convert the percentage into actual connections. If 3% or more of the data samples are above 70% of the SteelHeads capabilities, the graph is yellow. If more than 20% of the data samples are above 70% it is red.

Outbound bandwidth

Shows the outbound traffic used for optimized traffic. This amount counts toward the license limit of the unit. As the other graphs the height is 100% (system automatically calculates 100%

depending on model) and the length is the entire period of time (3 month). If 3% or more of the data samples are above 70% of the SteelHeads capabilities, the graph is yellow. If more than 20% of the data samples are above 70% it is red.

Datastore Usage

The value in the graph shows how many bytes have been written to the data store disk over a 30 day average in percentage of the datastore size. This means if you have a data store of 100GB and you write 100GB data to the disk over a period of 30 days it will be 100% meaning that you have used all your capacity the last 30 days and it will then start to overwrite existing data. If you have written 400GB of data during 30 days it will be 400% meaning that it will have flushed (deleted) 300GB of data segments witch needs to be transferred over the WAN again. The general recommendation is to not go beyond 100% during 30 days.

The graph shows the datastore usage in bytes. Each point in the graph represents five minutes.

Percentage of total optimized traffic

The pie chart shows the amount of optimized traffic for the top 10 protocols.

Top 10 application reduction in percent

The bar graph shows the reduction in percent for the top 10 optimized protocols.

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SteelHead Traffic

Avg. Site Reduction

Data reduction is how much all optimized traffic was reduced in percentage over the period. If 10Gig was transferred to the LAN interface and only 5Gig was actually sent over the WAN there will be a 50% reduction. Usually this figure is between 40-80%.

Optimized Traffic

This is the percentage of optimized traffic (before optimization) out of total TCP traffic running though the unit. Optimized + Pass-through traffic should give 100%.

Pass Through Traffic

This is the percentage of Pass-through traffic (non-optimized) out of total TCP traffic running though the unit. Optimized + Pass-through traffic should give 100%.

Most Used Protocol Name

This is the common name of a protocol as defined under the SteelHead in "monitored ports". If the port is not defined it will import the name from the IANA port list. This means that the name of the port might not be the correct one.

Most Used Protocol Reduction

This value is the average reduction for the specific protocol over the entire period. If a protocol has been reduced from 100Gig to 50Gig it will show an average reduction of 50%.

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Site specific statistics

This section shows specifics for each site included in this report. For a description on the sizing graphs please see the SteelHead Sizing section above.

Traffic Volume pie and bar chart

For a description on the pie and bar charts, please see the Global section above.

Traffic connections pie and bar chart

For a description on the pie and bar charts, please see the Global section above.