Health Connect

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The OpenScape Health Connect portfoliois a comprehensive suite of healthcarecommunications and collaboration solutionsdesigned to help your healthcare institutioncommunicate better.

For a clinician, this means being able toinstantly find and connect to anotherspecialist at a remote location, or launch avideo call from a smart device to a patient.

For a health professional, this means beingable to digitally record at the bedside andinstantly respond to medical alarms.

For a patient, this means receiving world-class care no matter how small or remotea facility may be.

For an IT administrator, this means, leveragingyour existing infrastructure while improvingefficiency and reducing cost.

OpenScape Health Connect helps improvethe patient experience, streamline clinicalworkflow, and ultimately enables better patientcare for every step of a patients journey.

Siemens Enterprise Communicationswww.siemens-enterprise.com

OpenScape Health ConnectImprove patient care with streamlined communications

OpenScape Voice

OpenScape Video

OpenScape Mobility

OpenScape UC Application

OpenScape UC Messaging

OpenScape Contact Center

Instant

Messaging

Email

VoiceMessages

FederatedPresence

HD VideoConferencing

Audio +Conferencing

PersonalVideo

ConferencingGlobal

Directories

Telephony IntegratedMobile Voice

Mobile UC

WebConferencingCEBP


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A Patient Centric Experience

Patient Home

Emergency Response

Regional/UniversityHospitals

Remote Locations

The OpenScape Health Connect Solution

Telehealth organizations; Patient homes; Corporate Healthclinics; Clinician offices

Nurse Station; OpenScape Xpert emergency dispatch; alert

and alarm response

Communications infrastructure; OneFabric wired and wireless;unified communications; available via cloud models; In-networkedconsults; managed and professional services

Contact Center; proactive contact collections, appointments,surveys; inbound webchat, social

Clinical Experience; Health Station streamlined access;streamlined access to EMRs; telemedicine consults;mobile-enabled UC

Patient Experience; OpenScape Health Station Entertainment;OpenScape Health Station Patient Services; OpenScape HealthStation Patient dischsrge instructions, and surveys

Hospital to Home video; Contact Center Reminders

Intelligent command and control, with location and deviceindependent conferencing , including radio

CUSTOMER SUCCESS STORY: Airedale NHS Foundation Trust

Airedale NHS Foundation Trustprovides acute, elective andspecialist care in West and North

Yorkshire and East Lancashire.Siemens Enterprise Communicationsand Enterasys Networksimplemented a clinical-gradewireless infrustructure connected toexisting communications platformthat enables doctors to securelyaccess patient record applications

such as PACS in real time. Theyalso partnered with RFID (radiofrequency identification) specialistEkahau to implement an assetmanagement application as well as apatient tagging system.

Results:

Delivery of critical services to wardand ancillary staff such as RFIDtagging of high value equipment

Enhanced safety for high riskpatients from tracking systems

Optimization of previous ICT

investments Enhanced campus-widecommunication with fast andresilient VoIP and wirelessinfrastructures

Weve enabled new services forclinical and ancillary staff fromwireless access of patient detailsto RFID tagging of critical wardequipment.

Andrew Leng,IT Solutions Architect

at Airedale NHSFoundation Trust


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Extend Care with TelehealthHaving access to the right clinicians for your patients helps drive revenue for your hospital. Reducingadministrative stress in finding access to these clinical resources whilst embracing mobile technologycan ultimately help recruitment and improve productivity. Our solutions improve the clinicalexperience regardless of location:

Video Translation and Consultation Services Provides day and night specialist consultations (stroke, psychiatry, etc...) Bedside video interpretation Seamlessly initiates a web, video, or audio conference from a PC or any mobile device

Unified Communications Enabled Devices and Clients Extend your healthcare organizations unified communications to the latest mobile devices Desktop phones provide ease-of-use and high-definition voice quality

Making it WorkImproving communication and operational efficiencies by utilizing our solutions will expand thereach and performance of your Healthcare teams while minimizing the cost of communicationsand operational effort needed from your IT teams. All while providing new avenues for revenuegeneration as well as differentiating your organization from your competitors:

Managed and Professional Services Technical consulting across a diverse spectrum of requirements Packages to manage and maintain communications and other systems

OpenScape Voice Reduce capital and operational expenses and improve productivity Select the best solution for your environment; choose from premise hybrid or 100% cloud based Migrate at your own pace with flexible deployment models

Networking Built for Clinical Workflows Enterasys Smart Networks Wired/wireless networking for high availability to your EMR and other clinical systems Guarantee service level agreements for application availability for clinicians Deliver a consistent user experience to clinical applications from any device Support fully dynamic private cloud with virtual aware networking

OpenScape Proactive Contact Center for Health Efficiently collect unpaid patient balances; automate reminder calls on past-due balances Easily send patient appointment reminders and conduct patient satisfaction surveys Cloud or premise based solutions Inbound and outbound calling

CUSTOMER SUCCESS STORY: Dr. Christvo da GamaMaternity Hospital

A comprehensive UnifiedCommunications solution and totalinfrastructure refresh from SiemensEnterprise Communications reducedcosts and expanded mobilitycapabilities at Dr. Christvo da GamaMaternity Hospital in Brazil. Thesolution adopted by the hospitalincludes: data infrastructure; IP-basedcommunications; and applicationsmanagement solutions. The aimis to: enhance mobility, scalability,accessibility and performance of thehospital systems network; and toreduce the hospitals operational costs.

Results:

Energy costs were reduced straightaway by 40%

600 clinical and non clinical users,as well as patients, are enjoyingincreased mobility through mobiletelephony and WiFi

Electronic patient records canautomatically be accessed andupdated remotely

Solution interoperability allowsthe hospital to select any provider,leading to even more savings

With this project, we were able toprovide wireless phones meaning ourpatients can walk around hospitalcorridors and still get their phonecalls. It is a way to of fer convenienceand mobility to patients. Anotherservice is the Mobile Diagnosis Center,a telephone and data solutionthat is available within hospitalfacilities which means examinationinformation can be easily accessedand updated on the patientselectronic medical record.

Fernando Loreno,Dr. Christvo da Gama

Maternity Hospitals CEO


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Siemens Enterprise Communications:

Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. Th is award-winning OpenCommunications approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work withinexisting IT environments, delivering operational efficiencies. It is the foundation for the companys OpenPath commitment that enablescustomers to mitigate risk and cost-effectively adopt unified communications. This promise is underwritten through our OpenScale ser viceportfolio, which includes international, managed and outsource capability. Siemens Enterprise Communications is owned by a j oint venture ofThe Gores Group and Siemens AG. The joint venture also encompasses Enterasys Networks, which provides network infrastructure and securitysystems, delivering a perfect basis for joint communications solutions.

The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do

not always apply as described or which may change as a result of further development of the products. An obligation to provide the respectivecharacteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change withoutnotice. OpenScape, OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. KG. All other company,brand, product and service names are trademarks or registered trademarks of their respective holders.

2013 Siemens Enterprise Communications GmbH & Co. KG.

Status (02/2013)

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG.

One NumberSimplicity of one phone numberthat rings to any phone you decideto use today.

Video for EveryoneConnecting to colleagues couldnt beeasier. A video call is only a click away.

All on Your Device You get all of th is extended to youriPad, iPhone, or Android device.

ConferencingCreate a conference call with asingle click.No need for ex ternalservices.

Click-to-CallWhether from the employeedirectory or from an e-mail all youneed to do is click-to-call.

Web CollaborationNeed to share your screen or tocollaborate with a colleague. Nowits a click away.

Contact CenterDeliver unmatched student andfaculty services, on premise or inthe cloud. Ensure speedy businessand operational recovery in theevent of disaster.

Mobile ApplicationsProvides convenient access toCorporate VoIP, UC, and Collaborationservices from mobile devices.

Contact List and PresenceOne central contact list that enablesyou to quickly connect to yourcolleagues.

Instant MessagingUse chat messaging integrated withyour communications environment.

Voice Mail and Fax to EmailNever dial your voice mail again.Have voicemail and faxes sent to youre-mail box.

Wireless ConnectivityDeliver campus-wide communicationsseamlessly and on any device.

Campus Safety & SecurityEnsure rapid response to emergenciesand disaster managementoperations through secure multi-linecommunications.

What can OpenScape Unfied Communications andCollaboration do for you TODAY?

Documents

Health Connect