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    Health Informatics &Legal Issues

    26 March 2014NDU

    Dr. Mona Al-Achkar Jabbour

    [email protected] of Law

    President of the Lebanese Information Technology Association(LITA)

    Member Founder of the Pan arab Observatory for Cyber Security

    mailto:[email protected]:[email protected]
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    Thank you

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    Added value

    For:

    citizens

    governments

    business sctor

    Online prescribing, information patients portals

    interactive communication

    Extended service times

    Decision support systems

    Order clinicians entry online training

    Clinical databases

    communication

    Workflow planning systems

    budgetary systems

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    Directory of eHealth policies

    In September 2010 Ban Ki Moon, launched the Global Strategyfor Womens and Childrens Health, with the aim of saving thelives of 16 million mothers and children worldwide by 2015 in 75target countries, including the worlds 49 poorest nations.

    CoIAsrecommendations to improve accountability andtransparency emphasize the essential role of information andcommunication technologies (ICT) in achieving the goals set outby the Global Strategy.

    by 2015, all target countries should have integrated the use ofICT in their national health information systems and health

    infrastructure.

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    "Medical Informatics

    "Medical Informatics studies:

    the organization of medical information

    the effective management of informationusing computer technology

    and the impact of such technology on

    medical research, education, and patientcare.

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    assessing current informationpractices,

    determining the information needs ofhealth care providers and patients,

    developing interventions usingcomputer technology,

    and evaluating the impact of thoseinterventions.

    The fieldexplorestechniques

    for:

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    Objectives

    optimize the use of information inorder to improve:

    the quality of health care, reduce cost,

    provide better education forproviders and patients,

    and to conduct medical researchmore effectively."

    Thisresearch

    seeks to:

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    health information technology

    medical practice

    medical research

    This area ofstudy supports:

    systems such as electronic healthrecords (EHR)

    electronic medical records (EMR)

    health information exchange standards

    medical terminologies

    Clinical Terms and portable medical devices for the

    collection of data.

    It involves:

    http://searchhealthit.techtarget.com/definition/Health-IT-information-technologyhttp://whatis.techtarget.com/definition/electronic-health-record-EHRhttp://whatis.techtarget.com/definition/electronic-health-record-EHRhttp://searchhealthit.techtarget.com/definition/Health-IT-information-technology
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    health informatics

    The first use in the 1950s with dental data collected by theNational Bureau of Standards, now known as the National Instituteof Standards and Technology (NIST).

    Accelerated usage with development of the MassachusettsGeneral Hospital Utility Multi-Programming System (MUMPS),which provided a standard programming language for clinicalapplications.

    Today,International Medical Informatics Association (IMIA)oversees member organizations involved in health informaticsworldwide.

    http://searchsoftwarequality.techtarget.com/definition/NISThttp://whatis.techtarget.com/definition/Mhttp://whatis.techtarget.com/definition/Mhttp://searchsoftwarequality.techtarget.com/definition/NIST
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    Scope - 1

    It deals with:

    - the resources

    -devices

    - required methods to optimize:

    - the acquisition, storage, retrieval, and use

    of information in health and biomedicine.

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    Scope -2

    Health informatics tools:

    Computers clinical guidelines

    formal medical terminologies

    information and communication systems

    http://en.wikipedia.org/wiki/Medical_guidelinehttp://en.wikipedia.org/wiki/Medical_guidelinehttp://en.wikipedia.org/wiki/Medical_guidelinehttp://en.wikipedia.org/wiki/Medical_guideline
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    Scope -3

    nursing

    clinical care

    dentistry

    pharmacy

    public health

    occupational therapy

    physical therapy

    (bio)medical research

    alternative medicine

    It is

    appliedto the

    areasof:

    http://en.wikipedia.org/wiki/Nursinghttp://en.wikipedia.org/wiki/Clinical_medicinehttp://en.wikipedia.org/wiki/Dentistryhttp://en.wikipedia.org/wiki/Pharmacyhttp://en.wikipedia.org/wiki/Public_healthhttp://en.wikipedia.org/wiki/Occupational_therapyhttp://en.wikipedia.org/wiki/Physical_therapyhttp://en.wikipedia.org/wiki/Biomedical_researchhttp://en.wikipedia.org/wiki/Medical_researchhttp://en.wikipedia.org/wiki/Alternative_medicinehttp://en.wikipedia.org/wiki/Alternative_medicinehttp://en.wikipedia.org/wiki/Medical_researchhttp://en.wikipedia.org/wiki/Biomedical_researchhttp://en.wikipedia.org/wiki/Physical_therapyhttp://en.wikipedia.org/wiki/Occupational_therapyhttp://en.wikipedia.org/wiki/Public_healthhttp://en.wikipedia.org/wiki/Pharmacyhttp://en.wikipedia.org/wiki/Dentistryhttp://en.wikipedia.org/wiki/Clinical_medicinehttp://en.wikipedia.org/wiki/Nursing
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    The term "medical informatics", refered to the processing of medical data bycomputers.

    the importance of "information processing" wrapidly superseded by that of"information communication

    Health applications then became known as "health telematics" or"telemedicine", and now "e health".

    the value of these applications lies not in the technology itself or even in theexchange of data but in the ability to develop human networks of competenceand expertise in the field of health.

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    Tele-health

    surveillance, healthpromotion and publichealth functions. It is

    broader in definitionthan tele-medicine asit includes computer-assistedtelecommunicationsto support

    management,surveillance, literatureand access to medicalknowledge.

    Tele-medicine

    is the use oftelecommunicationsto diagnose and treat

    disease and ill-health.

    Telematics for health

    is a WHO compositeterm for both tele-medicine and tele-

    health, or any health-related activitiescarried out overdistance by means ofinformationcommunication

    technologies.

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    Nursing Informatics

    Planning care Delivering careNursing

    informaticsrefers to:

    informaticswithin all areas of

    nursing practice

    informaticsdesigned for and

    relevant tonurses

    informationmanagement,

    knowledge fromsciences otherthan nursing

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    E-health

    Barely in use before 1999

    Actually, this term now seems to serve as a general"buzzword"

    It characterizes everything related to computers andmedicine.

    The term was apparently first used by industry leadersand marketing people rather than academics.

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    e-health in the academic environment

    the term has already entered

    the scientific literature (today,76 Medline-indexed articlescontain the term "e-health" inthe title or abstract).

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    E-health :More than a technological developement

    "stamping a definition onsomething like e-health is

    somewhat like stamping adefinition on 'the Internet': It isdefined how it is used - thedefinition cannot be pinned

    down, as it is a dynamicenvironment, constantly

    moving."

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    E-health by the academics

    e-health is:

    an emerging field in the intersection of medical informatics, publichealth and business,

    referring to health services and information delivered or enhancedthrough the Internet and related technologies.

    It characterizes:

    a technical development

    a state-of-mind a way of thinking

    an attitude

    a commitment for networked, global thinking, to improve health carelocally, regionally, and worldwide by using information and

    communication technology.

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    Defining E- Health

    - public healthwhich is the responsibility of States (preventingand responding to disease in populations)and healthcare-which is the responsibility of professional and hospitals towardindividual patients and the treatment of disease.

    - products, such as instruments to ensure the constantmonitoring of blood pressure in ambulatory patients,

    - systems, such as computer-assisted surgery systems, andservices, such as:

    - operating surgical and intensive care units, with interconnectedinstruments and surveillance services ensuring continuouspatient monitoring;

    - computer-assisted prescription services, where the softwarechecks for incompatible drugs, contraindications and dosagelevels;

    - information services for patients and consumers, includingindividual electronic health records.

    The

    scope ofe-health

    extremelygeneric :

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    10 e's in "e-health"

    Efficiency

    Enhancing quality

    Encouragement

    Education

    Enabling

    Extending

    Ethics Evidence based

    Empowerment

    Equity

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    The goals

    increasing efficiency in health care

    Improving quality of care

    increasing commitment to evidence-based medicine

    empowering patients and consumers

    developing new relationships between patients and health professionals

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    Some applications

    system making patient information accessible for allhealthcare units at a district, county, or even national level.

    patient portal, a system for patient Internet access tomedical record.

    use of Internet as a source of medical information, ameans for medical consultation and for marketing of drugs.

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    e-Business

    includes onlineprocurement

    processingbetween healthcare providersand suppliers,onlineelectronic

    claimsprocessing,eligibilityauthorizationfrom insurancecompanies, and

    consumerpurchase ofprescriptiondrugs andhealthinsurance.

    Consumermarketing

    includes theuse of Web sites

    to showcaseorganizationalinformation toattract newpatients andprovide

    wellnessinformation anddisease-specificinformation toexistingpatients.

    Organizationalmanagement

    includes patientaccess to

    medicalinformation viaelectronichealth recordsallowing themto conduct risk

    assessments oftheir ownhealth andinclude patient-physicianinteraction

    using e-mail.

    Clinical customerservices

    includes patientaccess to

    medicalinformation viaelectronichealth recordsallowing themto conduct risk

    assessments oftheir ownhealth andinclude patient-physicianinteraction

    using e-mail.

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    Going digital

    - datasharing

    - mail andelectronicmessagesarchiving

    - accesslogs data

    and audittrails

    - tracingaccess and

    time ofaccess

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    Implications in practice

    The standards and regulations that have hitherto servedto protect individuals in such a vitally important area oflife can no longer be guaranteed when healthcare moves

    into the public arena.

    At a more local level, the introduction of computer-

    mediated healthcare changes the processes andpractices of the care professionalsnot least in learningto operate and manage ICTs, individually and as part of ateam.

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    Multi-layers stakeholders

    Patients:individuals, family,

    carersManagement,

    owners,shareholders

    Health

    professionals:doctors, nurses,

    Governmentdepartments: local,

    state, federal

    professions allied tohealth:

    Researchers,academics and

    students Vendorsand consultants

    Professional bodies:colleges and

    Community andmedia associations

    Staff and unions:scientific, technical,

    administrative

    Th i l i h fi ld

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    The main players in the field :

    new players

    Varieties of cultures, objectives and traditions

    - United Nations agencies

    - other international bodies dealing with health telecommunications and Trade

    - Government authorities, health and telecommunication decision-makers at the

    national and regional levels, as well as the regional bodies to which they belong - Academic and research institutions

    - Local health professionals and their associations

    - Consumers, patients and their associations

    - The Donors

    - Non-governmental organizations

    - The private sector, including foundations and industries related to health and ICTs

    - The media

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    Multidisciplinary

    computer science

    information science

    medicine

    law

    philosophy

    social sciences

    El t i M di l R d d El t i H lth

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    Electronic Medical Records and Electronic Health

    Records

    Electronic Medical Records (EMR)

    Contain the standardmedical and clinical data

    gathered in one providersoffice.

    Electronic health records (EHRs)

    1- go beyond the data collected inthe providers office and include amore comprehensive patient history.

    ex: EHRs are designed to contain and shareinformation from all providers involved in a

    patients care.

    2- EHR data can be created,managed, and consulted by

    authorized providers and staff fromacross more than one health care

    organization.

    Unlike EMRs, EHRs also allow apatients health record to movewith themto other health careproviders, specialists, hospitals,nursing homes, and even across

    states.

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    EMRlegal aspects

    - legal document (but what about the Proof)

    - the hospital owns the Record

    - the patient owns the infos

    - confidential

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    Legal Challenges

    The critical, legal challenge for

    MEdical informatics is how tomaximize the opportunities andbenefits afforded whilst minimizingthe risks and liabilities arising fromnew technology and practices.

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    Health information networks

    Risks samples

    Unethical practices due to unregulated IM&T use, e.g. Internet prescribing withoutconsultation

    Privacy, confidentiality breaches due to poor security monitoring of data storage ortransmission

    Privacy issues surrounding electronic health records

    Incomplete data conversion from paper-based records

    Medical errors due to failed or unavailable technology

    Unethical use of healthcare information by insurance and other commercial companies

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    Main Legal issues in MI

    Evolving and complex legal principles raised by the use of ICTsin health related fields

    Main issues:

    - privacy, security, operational, Ethical, consumerprotection, unethical use, equity

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    What is Medical Data?

    Personal data

    Sensitive Data

    Technical and legal Protection

    Norms & Standards

    Private Application

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    Sensitive data

    Personal health data: Sensitive patient

    health data can include insurance-

    related data, actual medical information,and personal data about patients, suchas social security numbers, addresses,and other sensitive information, whichshould not be publicly available.

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    Risks

    - The storing and exchange of medical images is crucial to providing a knowledge base forpractitioners, and clearly it is also crucial that the images from which judgments are made arereliable.Reliability

    Data Leakage

    The movement of a data asset from an intended state to an unintended, inappropriate, or

    unauthorized state, representing a risk or a potentially negative impact to the company.Locate all sensitive information

    A key challenge is being able to accurately identify relevant data at all key locations (storeddata, laptops, network, message server).

    Control and protect all sensitive information

    There are many ways to misuse and lose sensitive data. Hospitals/physicians and companiesmust control and protect sensitive data in order to meet legal, regulatory and company policycompliance obligations.

    Data Loss

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    Obligations & Liabilities

    medical, employer ID, mothers maiden name, signature or biometric data

    reasonable security measures

    Encrypted data

    secure destruction

    businesses may not transfer covered data without encryption unlessinternally or by fax

    credit card companies

    Variations:

    several legislations

    may hold liability forcosts associated withbreaches of pd data

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    Increasing risks

    According to a 2012

    Department of HomelandSecurity bulletin, attacks againsthealthcare organizations are

    expected to increase.

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    Contractual Agreements

    Data Management with Third Parties

    Data transfer across geographic borders

    Vendors or Partners may expose sensitive data to their

    third parties agents and contractors Granting vendors access to a hospital/ Companys

    sensitive data and processing environments

    Existing contracts may contain risk data leakage andmisuse by third parties

    Inconsistent implementation of privacy practices

    among independent organizations Who has responsibility and associated liability for data

    protection?

    Contract language and internal auditing of thosecontracts

    Data protectionthrough contractswith outsourcing,

    marketingagreements, and

    vendorrelationships that

    involve datatransfer acrossorganizational,

    geographic, and

    system boundaries

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    Nursing informatics Legal issues

    Two areas of the lawthat most involve

    healthcare leadersand managers are :

    employmentlaw

    mal practice

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    Cyber Security: Must for E-health

    As healthcare moves from prescription pads to iPads

    new digital landscape requires a cyber security partnerto guard against the bugs, viruses and bad actors

    Ponemon Institute estimated the cost of MedicalIdentity Theft to consumers at $12 billion for 2013

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    Health cyber Threats

    15% of respondents experienced a misdiagnosis

    13% of respondents experienced a mistreatment

    14% of respondents experienced a delay in treatment

    11% of respondents were prescribed the wrong pharmaceutical

    50% of respondents have done nothing to resolve the incident

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    issues of cyber security: Crimes and assaults

    Cyber crime

    online fraud

    identity theft,

    child pornography

    intellectual property

    Money laundering

    Cyber Terrorism

    Spamming, phishing, spyware, malware.

    Mi i i i Ri k

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    Minimizing Risks

    Openly discuss with their medical liabilitycarriers the advantages and pitfalls in using ICTs

    Reach out to professionals within their

    organizations, networks, or communities forsupport in

    Ensure that their systems meet their legal,business, and records management needs

    Ask in-depth questions of potential vendors to

    ensure that their products address medico-legalissues

    demand the functionality that supports boththeir clinical and business needs.

    With thechanging

    legallandscapeand the areasof potential

    risk,physicians

    can :

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    Lebanon

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    Lebanon

    We are on the net!

    The citizen at the heart of theGovernment concern!?

    What about the Legal Frame work?

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    HIPPA and HITECH in the USA setnational standard for the privacy

    Convention on PDP in Europe Varieties of legislations in Europe

    Observation of technical standards ofsecure data communication, or to

    provisions ensuring high quality ofhandling, collecting, storing,transmitting and manipulating, etc. ofhealth care data

    Protectionlegal

    framework

    Administrative, legislative and regulatory

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    Administrative, legislative and regulatory

    frameworks

    Appropriate administrative, legislative and regulatoryframeworks are essential to the implementation of anational or regional e-health project.

    This wide-ranging subject has a bearing on the

    fundamental rights of the citizen, e-commerce, healthand a large number of international regulationsgoverning the technical and economic spheres.

    Administrative, legislative and regulatory

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    Administrative, legislative and regulatory

    frameworks

    On the general level

    - rules governing security

    - respect for human rights

    - protection of the citizen

    - protection of personal data

    - intellectual property

    - regulations on the legal status of electronic documents and signatures

    - instruments relating to the implementation of directives and

    international standards, particularly in the field of security and dataconfidentiality and e-commerce

    - rules on environmental protection and waste management and onequal opportunities for citizens.

    Administrative, legislative and regulatory

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    Administrative, legislative and regulatory

    frameworks

    On the technical level, this includes:

    - liberalization of the telecommunication sector

    - absence of monopoly in this sphere

    - transparent bidding procedures

    - reasonable taxation policy

    - independent arbitration and regulation systems for telecommunications - respect for international norms and standards, and related regulations.

    On the medical level, this includes:

    - codes of ethics for health professionals

    - protocols for the certification and type approval of medical equipment

    - rules for the protection of health professionals in the exercise of their duties (radiologicalprotection, contamination, etc.)

    - rules governing hygiene and safety in regard to hospital wastes

    - sound rules governing the production, distribution and management of medicines

    - rules governing the status of medical records.

    Administrative, legislative and regulatory

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    Administrative, legislative and regulatory

    frameworks

    - basic legislative and legal documents

    - supervising by administrative machinery

    - Regional cooperation

    - The exchange of medical records can legitimately take place where a similarlevel of personal data protection prevails in each of the countries

    - conducting clinical trials

    - Regional cooperation can be facilitated by partnerships with international

    bodies to guarantee codes of good conduct and credibility

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    Protection of electronic patienthealthcare data and informationFOCUS

    Global All industriesSCOPE

    Civil and criminal for exposureof data or fraudulent behaviorPENALTIES

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    Thanks for yourquestions