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Heart to Heart’sExclusive Newsletter

:: Summer 2011 ::

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C NNECT BUILT TO LASTAndre T. Butler, CEO

THE 20/20 CAMPAIGN

CREATIVE PHILANTHROPY: Running for Haiti

VOLUNTEER VOICES: Called to Heal

The official newsletter of Heart to Heart International | Fall 2012

www.hearttoheart.org

20 INSPIRING YEARS

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RATING 20 YEA

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Check out the new companion website for Heart to Heart’s efforts to build healthier communities in Haiti at http://haiti.hearttoheart.org.

This new site is built for inspiration, information and involvement:

• Learn why we’re in Haiti • See how we’re working

with local, national and international partners to improve health and well-being

• Find an available time to volunteer with us in Haiti

• Support our work and advance our mission through online donations

Visit the website frequently as we’re adding new content every week!

NEW HAITI SITE

In his book, Built to Last, Jim Collins exhorts organizations like Heart to Heart International to “preserve the core” while “stimulating progress.” Collins says this approach to management can lead enduring growth and an organization that’s built to last.

As I reflect on our 20th anniversary, I believe Heart to Heart is built to last. It’s something that Dr. Gary Morsch, Jon North and I discussed recently in a special time together (see Pages 6-7).

Remaining true to our core values will keep Heart to Heart moving forward in the right direction and will attract more people to our cause of creating a healthier world. See if these values resonate with you:

PASSION: Whenever I talk with donors and volunteers about Heart to Heart, they almost always talk about our mission and how it stirs their passion to help people in need. It’s also the core value that gets our staff out of bed every day to do more and be more for those we serve.

ENTERPRISING: I love seeing our team in action, especially when we’re faced with seemingly insurmountable obstacles, because that’s when we’re at their best. We find solutions to help more people and get more supporters involved in our global work. It’s inspiring to behold!

PARTNERSHIP: Heart to Heart is able to achieve better results, because we work well with partners —whether they’re working in underserved communities or providing us with the resources to fulfill our mission. Thanks for partnering with us to impact health around the world.

INCLUSION: By design, Heart to Heart’s mission allows everyone to get involved in improving global health. You may not be a doctor or nurse, but you can assemble a Care Kit. You can raise funds to advance our cause. You can share what we’re doing with your network. It all makes a difference.

SUSTAINABILITY: Dr. Morsch famously says that we’re trying to work ourselves out of a job by helping communities take control of their own health and well-being. That’s what sustainability is all about—building healthcare capacity in every community, so every person has access to a healthy life.

We’re trying to live out these values every day at Heart to Heart, so we can be your connection to a world in need. Thanks for your continued support. It means so much to us!

André T. Butler, CEO

BUILT TO LAST

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THE 20/20 CAMPAIGNThere they were: Hundreds of people lined up outside the community clinic in rural Haiti, waiting to be seen by the medical team that visits once a week. It was only 6:30 a.m. and the clinic didn’t open until 8:00.

Our volunteers were excited to see so many patients eager for treatment. The Haitian medical staff checked the inventory in the pharmacy and started making calculations. They’d be able to see 70 people that day. Not bad for a typical week in Haiti.

The nurse stepped outside the clinic, while the volunteers set up for a busy day. One of the volunteers looked out the window. The line was considerably shorter.

“Where did they all go?” she asked the nurse.

“Home,” the nurse answered. “We only have resources and time to see a certain number of patients today. We moved the serious cases to the front of the line. The rest will be back next week.”

Such are the difficult choices facing healthcare workers in many communities across Haiti and in

developing countries around the world. Heart to Heart hears similar stories from medical volunteers traveling to underserved parts of Central and South America, Africa, and Asia. We provide donated medical aid to hundreds of volunteer teams and support their efforts to bring health and hope to hundreds of thousands of people in nearly 50 countries every year. But the teams say that they could help so many more, if they only had more resources and more time.

Heart to Heart wants to do something about this problem, and you can help!

As part of our 20th anniversary, we are trying to impact the lives of 20,000 people currently beyond our reach. That’s why we’re calling it the 20/20 Campaign.

Through our global work, we’ve learned that it costs only $25 to improve the health for one person in a developing country. That means we need to raise approximately $450,000 to reach this goal before the

end of the year. Thankfully, several generous donors have joined this cause and offered to match individual donations up to $50,000 through Dec. 31.

Your gifts, combined with the matching pledges, will enable us to mobilize more volunteers, deliver more medical aid, train more doctors and nurses, enhance or build more clinics, deploy more healthcare workers, prevent the spread of more diseases, and make healthcare more accessible to more people around the world.

In short, we’ll be able to do MORE with your support. Help us reach this important goal with a cash or online donation today. Remember: Your gifts will be matched by corporate donors through the end of the year, so you’re making twice the impact!

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RUNNING FOR HAITI

ELECTRONICS SALES BENEFIT HEART TO HEART

SUMMER CONCERT SERIES

Wanting to do more after a volunteer trip to Haiti with Heart to Heart, Jadh Kerr came up with an idea for a fundraiser. An avid runner herself, Jadh was inspired by seeing how far Haitians must travel on foot to access healthcare—and the inaugural 5K Trail Run for Haiti was born.

The event drew more than 100 people who either ran or walked the cross-country course and raised more than $6,000 for Heart to Heart’s work in Haiti.

Finding Heart to Heart on the Forbes list of America’s most efficient charities struck a chord with the company Soundfreaq. Inspired by Heart to Heart’s mission and dedication to creativity and efficiency, Soundfreaq tweaked the design of one of its top rated speaker docking systems and called it “LOVE.” Colored in Heart to Heart red, the company is donating $20 of each product sold through its online store. Just in time for holiday shopping!

Pairing motorcycles, rock-n-roll and Heart to Heart was a first! A rock band with an affinity for Harleys embarked on a summer concert tour and chose Heart to Heart as their preferred charity.

The band encouraged its audiences to donate cash along with Heart to Heart Care Kit items at each of the seven concerts held around Greater Kansas City to help support the 20th Anniversary Care Kit Challenge. The band’s efforts provided Heart to Heart with enough items to assemble nearly 1,000 Care Kits.

CREATIVE PHILANTHROPYGOT AN IDEA? SHARE IT! If you have done something creative or out of the ordinary to raise support for Heart to Heart, tell us about it. We may publish it in a future newsletter. Email your story to info@hearttoheart.org.

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All this year, Heart to Heart has been observing 20 inspiring years of connecting people and resources to a world in need. It started with the launch of our Care Kit Challenge in May (check out our progress at http://carekits.hearttoheart.org), followed by an anniversary airlift to the former Soviet republic of Moldova (see Page 8).

The 20th anniversary celebration will climax on Friday, Oct. 26, with hundreds of our closest friends and supporters joining in a special event at Heart to Heart’s Global Distribution Center.

It will be a different kind of event. Instead of having a black-tie gala, we’re transporting guests to the world we serve every day. They’ll help deliver medical aid in Honduras, assist in treating patients in

Haiti, provide hope in a tornado zone in the United States, and help us prepare for future disasters by packing Care Kits.

We’ll also honor some special people. FedEx will receive the Heart for Humanity Award for its enduring commitment to help us improve health around the world. Barbi Moore will receive the Gary Morsch Power of One Award for her dedication to mobilizing thousands of volunteers and helping ordinary people do extraordinary things locally and globally.

The event is expected to raise significant funds for Heart to Heart’s 20/20 Campaign (see Page 3 for more details).

You can support the event and the campaign by visiting http://experience.hearttoheart.org

INSPIRE The 2012 Ewing M. Kauffman Golf Classic attracted nearly 100 golfers to Oakwood Country Club in Kansas City, MO on Sept. 17. The event raised $65,000 for Heart to Heart’s local health efforts.

Special thanks to these sponsors:

Title Sponsor: Muriel McBrien Kauffman FoundationClubhouse Sponsor: Green Lantern Car WashesApparel Sponsor: Ad Astra Information SystemsPlayers’ Cart Sponsor: Government Employees

Health AssociationPhoto Sponsor: InsperityBeverage Sponsor: PepsiAmericasBeverage Cart Sponsor: Enterprise Bank & TrustLunch Sponsor: Wiley Rein LLP & Jim SlatteryHole Sponsors:

Thanks also to Nicholas Hunt and Meats In Motion for providing lunch.

Finally, thanks to Gene Barlow and Grand Slam Golf for managing another great event for us. We couldn’t do it without your incredible support!

Would you like to make a maximum impact on lives around the world? Consider making a bequest to Heart to Heart International. You can leave a legacy of care and help to people around the world by supporting Heart to Heart in this most important way.

Please contact us to learn more: Stacy Hanson, VP of Resource Development, 913-764-5200 or stacy.hanson@hearttoheart.org.

REPORT FROM KAUFFMAN GOLF CLASSIC

YOUR LONG-TERM SUPPORT CAN CHANGE THE WORLD

CELEBRATING 20 YEARS A.L. Huber Construction Brancato’s Catering Carla Duryee Consulting Docs Who Care Finkle | Williams

Architecture Kansas City Power &

Light District Kansas City Royals Alumni

Keller & Owens Meritex Logistics Michael L. Van Dyke CLU Musselman & Hall

Contractors PAR Electrical Contractors PKMR Engineers Touchnet Information

Systems

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INSPIRING YEARS

We sat down with Dr. Gary Morsch (GM), Jon North (JN), and André Butler (AB)—Heart to Heart’s three CEOs over the past 20 years—and asked them to discuss the highlights and the timeless values that are driving Heart to Heart forward. Here’s what they said:

The first question is for Gary: What led to you found Heart to Heart in 1992?

Gary Morsch: There was no grand plan when we started. It grew out of the Olathe [KS] Rotary Club as an effort to do something in Russia, because they were seen as our Cold War enemies

and I wanted to build a bridge and help their people. Our assessment trip confirmed the need: The pharmacy shelves in hospitals were empty and the nation’s healthcare system was in crisis. Rotary clubs across Kansas City got involved, ordinary citizens joined the cause, and companies pledged support. Then Senator Bob Dole got us a cargo plane through a new humanitarian program at the State Department. We incorporated as a 501(c)(3) in January 1992 and the project took place in May 1992. We loaded a C-5 aircraft with 75 tons of medicines and supplies valued at $5 million and headed to Moscow. We helped 28 hospitals and countless lives. When we got home, the State Department congratulated us and wanted to know if

we could do another airlift to St. Petersburg, Russia. I realized then that Heart to Heart was much more than a one-time project.

Jon North: I started with Heart to Heart in 1993 and remember the stories from that first project. Jim Kerr [currently Heart to Heart’s Board Chair] coined a phrase—“a miracle a minute”—to describe everything that happened on the first project and kept happening during our early years. But it really started with a vision to get people outside their comfort zones and help them understand that the world doesn’t have to be the way it is and that they can do something tangible to make a difference.

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How has Heart to Heart changed over the years?

JN: Heart to Heart has certainly gotten more sophisticated over the years.

André Butler: I agree that we’ve really improved the way we distribute medical aid. I see that change as part of the bigger picture. From the very beginning, Heart to Heart has been all about mobilizing volunteers. The medical aid ensures that volunteers don’t show up empty-handed. We saw that on our first airlift to Moscow and we’re seeing it today in places like Moldova, where volunteers helped us deliver $12 million worth of aid as part of a larger humanitarian project.

How has it stayed the same?

GM: Volunteers still perform much of our core mission and impact lives.

JN: Passion is one of the geniuses of Heart to Heart—this idea that we can all come together—no matter what our background is, no matter if we work at a big company or sit in a grade-school classroom—and do something to help people in need. At some organizations, that trait goes away in time, but it has only grown at Heart to Heart. We could’ve hired a big staff, written a lot of grants and done development work, but that’s not the way we’re wired. We’re mobilizers. I’m glad we’ve stayed true to that and never changed.

AB: I love the way that we provide our supporters with simple ways to impact lives—things like our Care Kit. It’s one of the most practical ways that people can improve health for those who are suffering. While we mobilize hundreds of medical volunteers every year, you don’t need to be a doctor or nurse to join with Heart to Heart.

What do you hope Heart to Heart becomes in the next 5, 10, 20, even 50 years?

GM: I hope we become the world’s premier volunteer mobilization organization. I wish there was a way that we could scale up our volunteer efforts.

AB: That’s powerful, Gary: Taking Heart to Heart viral. It starts with being intentional about volunteerism.

GM: We’re getting there. As long as we continue to give people meaningful opportunities to serve, we’ll continue to change the world.

AB: Part of leading one of America’s most efficient charities is that we run very lean operations. But we need to invest in our people, our systems, and our infrastructure if we hope to be the kind of organization that goes viral and has chapters or bases all around the world.

JN: We have this great reputation and have significant momentum. My hope is that at our 50th anniversary in 2042, those leaders will look back at this moment [our 20th anniversary] and say to us, “With everything you were dealt, you stepped back and determined who Heart to Heart was going to be—and you did the moment justice.”

Listen to an expanded version of this executive interview on the Heart to Heart Podcast, coming in November to www.hearttoheart.org

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SOUTH SUDANThroughout the year, Heart to Heart has been supporting our partners at the International Medical Corps with shipments of medical aid as they work in South Sudan, the world’s youngest country and one of the most troubled spots on the globe.

Due to decades of conflict, open warfare, tribal clashes, economic and political issues, there are thousands of displaced people in the vast region.

Shipping anything into that region can be difficult. Fortunately, our global partner FedEx makes it happen, delivering tons of aid and Ready Relief Boxes right to where it’s needed most.

HURRICANE ISAACAs a tropical storm, Isaac brought near-hurricane strength winds and torrential rains to the south and southeast of Haiti. Residents suffered the loss of homes and shelters and their livelihoods in the form of crops.

As the leading NGO in that area of Haiti, Heart to Heart coordinated with local partners to deliver relief supplies, relying once again on the supply chain that helped to stem the cholera outbreak in this same area in 2010/2011.

As a hurricane, Isaac lashed the U.S. Gulf Coast with high wind and heavy rain, too. Heart to Heart mobilized, deploying staff and volunteers who delivered Care Kits and hygiene kits to sheltered residents across Louisiana.

MOLDOVAHeart to Heart recently flew to Moldova, a small country in Eastern Europe. Once again partnering with the U.S. State Department for this anniversary airlift, Heart to Heart delivered 18.5 tons of medical aid and supplies valued at approximately $12-million (U.S. wholesale).

A team of volunteer doctors and nurses worked alongside their Moldovan counterparts to deliver aid and conduct training, while non-medical volunteers distributed school supplies and athletic equipment to school children of all ages.

Heart to Heart founder Dr. Gary Morsch, a member of the volunteer team, called the airlift one of the best in Heart to Heart history.

UNITED STATESHeart to Heart traveled to the edge of the Great Plains with the University of Kansas Medical Center to operate a health fair during the annual Emancipation Celebration in the historic town of Nicodemus, Kansas.

The entire town of Nicodemus is a National Historic Site. It’s the oldest and only remaining all-black town west of the Mississippi. It holds that historic title, because it was settled during the westward movement of former slaves following Emancipation. A century and a half later, only a few dozen people still reside there.

However, descendants and families return each year for the celebration.

During the health fair, 25 medical students and five Heart to Heart volunteers worked from the Mobile Medical Unit to conduct laboratory tests and health screenings for more than 80 people.

HUMANITARIAN UPDATES

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Haiti

Congo

Nigeria

CameroonEthiopia

Kenya

Tanzania

China

Papua New Guinea

Jordan

Armenia

Georgia

Moldova

Kyrgyzstan

Zimbabwe

Belize

Guatemala

Ecuador

Peru

Bolivia

Benin

Ghana

Guinea

Senegal

Liberia

Sierra Leone

Mongolia

DominicanRepublic

Guyana

El Salvador

Honduras

Jamaica

Panama

South Sudan

Uganda

Ukraine

United States of America

Uzbekistan

Cambodia

Vietnam

Zambia

Volunteers

Ready Relief Boxes

Medical Aid

Care Kits

Heart to Heart’s Global Reach

GLOBAL IMPACT Your support of Heart to Heart International helped communities move from survivability to sustainability in the following countries over the past six months. Whether it was delivering medical aid to a rural clinic, responding to disasters, or volunteering to improve health, your generosity continues to impact millions of lives through Heart to Heart’s global work:

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VOLUNTEER VOICES

Called to Heal Retirement after 30 years of practicing medicine in Colorado Springs, CO in no way slowed down Dr. Duane Spaulding. In fact, Spaulding took an early retirement in order to do more international volunteer work. By the time Spaulding joined Heart to Heart, he’d already travelled to remote corners of the globe practicing medicine, lecturing and doing non-medical volunteering.

Spaulding is another volunteer in the Heart to Heart family whose roots reach back to a rural beginning. Raised on a family farm in Michigan, he briefly attended a one-room schoolhouse and remembers the installation of plumbing in his family’s farmhouse.

“But then somewhere along the way,” Spaulding says, “this farm boy became fascinated with the biological sciences and decided to go to college and ultimately on to medical school.”

Spaulding had known about Heart to Heart for several years; however, it was the earthquake in Haiti in January 2010 that put Spaulding on the path he now travels. Spaulding volunteered to work in Haiti with the Heart to Heart relief effort in the days following the quake. He recalls, “It’s no exaggeration that

especially in those first few months after the earthquake I found myself drawing on perhaps 25 to 30 different, and actually often quite disparate, skill sets for our work in the Haiti disaster zone, with my frequent response to a request for special assistance being, ‘Yes, I can do that!’”

Spaulding was soon asked to become the volunteer Medical Director for Heart to Heart in Haiti, a position he continues to hold. “Heart to Heart’s long-term commitment to Haiti has provided me with an extremely challenging, yet satisfying, opportunity,” he says. The job puts him in Haiti for nearly half the year, as he enhances many aspects of healthcare services and oversees the placement of medical volunteers in the community clinics supported by Heart to Heart.

For Spaulding, who has capsized in a canoe in Zambezi River rapids within sight of hippopotamuses, and dined on crocodile meat in East Africa, volunteering for Heart to Heart is just one more exciting chapter in the continuing story of this globe-trekking doctor.

Redefining Service A self-admitted rebellious streak as a teenager led Eddie Meyer to join the Army National Guard, and following her college graduation, to become an officer in the U.S. Air Force. Her military service took her far from her Louisiana home, to the Philippines and to Okinawa, Japan. “So glad I did it,” says Eddie. “It opened my eyes to the wonderful places in the world.”

Following her stint in the service, her husband, also in the Air Force, was posted to the Kansas City area, and Eddie began volunteering at her son’s school and with other groups. She learned about Heart to Heart at just the right time. “I saw a TV interview about Heart to Heart” and became interested, she says. “I was ready for something new and different.”

Eddie came to Heart to Heart in the Fall of 2009 and began volunteering at the front desk. But soon after, her role and responsibilities increased when the earthquake struck Haiti in January 2010. “Constantly busy, phones ringing all the time,” she recalls. Her background as a transportation officer in the Air Force prepared her for the hectic days to come, as she began training on-the-job, learning the logistical aspects of Heart to Heart, assisting with the relief response in any way she could. She recalls, “It felt as if you were on the forefront of things.”

Now Eddie, as a volunteer, is a full-time member of Heart to Heart’s team. She currently prepares and communicates with medical volunteers serving with Heart to Heart in Haiti. And she continues to help out wherever she can.

Why does she do this? Eddie thinks back to her childhood, growing up in a poor farming family in rural Louisiana. “As a child, I was helped for a medical condition by a charity and this, I think, is my way of giving back.

“Plus,” she added, “I can’t stand sitting around, doing nothing!”

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CORPORATE VOLUNTEER GROUPS IN 2012

- Ad Astra Information Systems- ADT Security Services- Affinis Corp.- Alliance Management Institute- American Century Investments- Ameristar Casino Hotel- BD- Catalent Pharma Solutions- CBE Group- Cerner- Children’s Mercy Hospital NICU Nurses- CommunityAmerica Credit Union- Demdaco- Dex One- Enterprise Bank & Trust- Farmers Insurance - Fry Orthodontic Specialist- Grundfos Pumps- H&R Block- Hallmark Cards- Insperity- PIMCO- Praxair- Quest Diagnostics- Sanofi U.S.- Sprint Nextel- State Street- TouchNet Information Systems- UMB Financial Corp.- University of Phoenix- VML- Welch Allyn- XenoTech- Zurich Insurance

HELPING COMPANIES PURSUE THEIR PURPOSEMore volunteers are joining Heart to Heart’s movement from local businesses and national corporations. Many companies are increasingly turning to Heart to Heart for help in engaging their employees in meaningful service opportunities.

One such company is BD, a global medical technology company based in Franklin Lakes, NJ.

BD is on the cutting edge of employee engagement. Every year, the company recruits a select number of employees from its global workforce for a three-week volunteer experience in a developing country to work with one of BD’s trusted partners.

“This type of employee engagement enables BD’s associates to actively pursue our company purpose of helping all people live healthy lives,” said Jennifer Farrington, BD’s director of social investing. “For seven years, we have been deploying our employees to

targeted regions not only to help our trusted partners, but also to bring that passion and energy back to the workplace.”

In 2011, BD selected Heart to Heart as its trusted partner for its Volunteer Service Trip and made a three-year commitment to our work in Haiti. So far, 32 employees have been oriented, trained, and deployed to Haiti and helped us accomplish the following:

• Applied World Health Organization standards for training medical laboratory technicians throughout the country

• Established a lab at our community clinic in the Bel-Air District of Port-au-Prince

• Wrote 16 procedural manuals and translated them into French

• Provided primary-care treatment for hundreds of patients over the past two years.

• Made structural and systemic improvements to our Volunteer Center in Petionville

BD’s commitment is outstanding, but your company doesn’t need to go overseas to get involved with Heart to Heart. Let us work with you to develop an employee-engagement strategy that makes sense for you. Call our Corporate Engagement staff at 913-764-5200.

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