A30

A30

A315

A315

A4

A4

A4

A4

A3113

A3044

A3044

A3044

A408

A437A312

M4

M4

M4

M25

M25

J14

J15

J4b

J4a

J3

J4

HOL L O W AY L A N E

HA

TC

H L

AN

E

SI PS

ON

RO

A

D

B A T H R O A D

B A T H R O A D

S T A I N E S R O A D

G R E AT S O U T H WE S T R

O A D

TH

E PAR K

W

AY

FAG

G’ S

RD

TH

E CA

US

EW

AY

TU

NN

EL

T2 & T3

Business

T5

Long StayT5

Business

T5

Short Stay

T5

Pod Parking

T4

Short Stay

T2

Short Stay

T1a

Short Stay

T3

Short Stay

T4

Long Stay & Business

Terminal 4Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 5Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 2CentralBus Station

Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 3

T2 & T3

Long stay

Heathrow Airport

London

SloughReadingThe West

N

0km

0mi 1mi0.5mi

0.5km 1.5km1km

HertzEnterpriseEuropcarNationalAlamo

DollarThrifty

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AvisBudget

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Version 40 Heathrow T3 ©2017 LHR Airports Limited. Published June 2017.

Heathrow AirportOverview

ContentsHeathrow Airport overview 1

Check-in

Ground floor 2

Level 1 (Departures level) 3

Departure lounge 4

Arrivals

Arrivals 5

Onward travel 6

1314

12

11

15

10

169

17

8

7

6 181920

215

4

22

23

24

1

3

2

Zone GZone H

Zone E

Zone D

Zone C

Zone B

Zone A

Zone F

Entrance

Entrance

Entrance

Entrance

Entrance

Entrance

Up to

Departures

Up to

Departures

Up to

Departures

Up to

Departures

Up to

Trains to LondonUndergroundCentral Bus Station

Down to

VATrefunds

Departures

Up to

Food and drink

Shopping

Departures

Up to

Food and drink

Shopping

lounges

Version 40 Heathrow T3 ©2017 LHR Airports Limited. Published June 2017.

ShoppingExcess Baggage Company 16

Services

Airline service desk

Bureau de change

Travelex 18

VAT refunds 17 managed by Travelex

Commercial exports 5

Escalator

Lift

Repack area

Smoking area

Stairs

Telephone

Toilets

Accessible toilet All

Baby care All

Drinking 24 fountain

Trolleys

VAT refunds 17 managed by Travelex

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

ContentsHeathrow Airport overview 1

Check-in

Ground floor 2

Level 1 (Departures level) 3

Departure lounge 4

Arrivals

Arrivals 5

Onward travel 6

Terminal 3Check-inGround floor Ticket desks

Air Canada 7

American Airlines 11

American Airlines flagship check-in 14

ANA 4

ASIG 9

British Airways 13

Cathay Pacific 3

Dnata 10

Emirates 2

EVA Air 20

Finn Air 12

IranAir 23

Japan Airline 6

Middle East Airlines 8

Pakistan International Airlines 21

Royal Jordanian 8

Singapore Airlines 15

Thai Airways 19

Turkish Airlines 22

Virgin Atlantic 1

1914

13

12

11

10

9

8

7

6

5

3

124

17

Departures

Departures

Check-in

Down to

Security

Security

15 American Airlines lounge

Along to 16 Virgin Atlantic

Revivals lounge

Fast track

VirginUpper Class

Wing

Trains to LondonUndergroundCentral Bus Station

Down to

Up to

Version 40 Heathrow T3 ©2017 LHR Airports Limited. Published June 2017.

Services

Airline Lounges

American Airlines 15 lounge

Virgin Atlantic 16 Revivals lounge

Bureau de change

Travelex 5, 10

VAT refunds 5 managed by Travelex

Cash machine

Escalator

Information

Internet facility

Lift

Multi-faith 14 prayer room

Pharmacy 13

Postbox

Special assistance 3

Stairs

Telephone

Toilets

Accessible toilet All

Baby care All

Drinking 17 fountain

VAT refunds 5 managed by Travelex

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

ContentsHeathrow Airport overview 1

Check-in

Ground floor 2

Level 1 (Departures level) 3

Departure lounge 4

Arrivals

Arrivals 5

Onward travel 6

Terminal 3Check-inLevel 1 (Departures level)

Rolling Luggage 6

WHSmith 4, 7

ShoppingBoots 13

Glorious Britain 8

Post Office 9

Bars and restaurants

Leon 11

The Three Bells 1 Pub and Kitchen

Food and drinkCafés

Costa Coffee 12

Pret A Manger 2

19

24 25

26

27

20

18171614

45

13 44

12

11

10

29

28

43

9

48

47

46

42 41 30

40

15

49 50

839

38

31

327 51 37

335236

6 3453

3544

2

14

34

4 5

54

Security

Fast Track

VATrefunds

Entrance from Check-in

Entrance from Check-in

Entrance from Check-in

Up to

21 Multi-faithprayer room

22 Play area(Family lounge)Lounge A

Gates 30–42

20 minute walk

Gates 13–22

20 minute walk

Caffè Nero

Gates 23–29

10 minute walk

Special assistance

Airline service desk

in Flight Connection Centre

Gates 1–11

10 minute walk

Lounges B, C, D, E

Special assistance

Aspire lounge

Caffè Nero

Lounges F, H

Version 40 Heathrow T3 ©2017 LHR Airports Limited. Published June 2017.

Mulberry 51

Paul Smith 46

Rolling Luggage 37

Smythson 13

Sunglass Boutique 42

Sunglass Hut 32

Superdry – Opening Summer 2017 27

Ted Baker – Opening Summer 2017 24

Thomas Pink 7

Tiffany & Co. 11

Watches of Switzerland 12

WHSmith 19, 35

WHSmith Books 31

World Duty Free 4, 44

World of Whiskies 39

Shopping

Accessorize – Opening Summer 2017 20

Boots 30

Burberry 16

Bvlgari 47

Cath Kidston 34

Chanel 8

Dixons Travel – Opening Summer 2017 26

Kurt Geiger – Opening Summer 2017 25

Glorious Britain 38

Gucci 9, 41

Harrods including Foodhall 45

Hermés 10

Jack Wills 36

Jo Malone 52

Louis Vuitton – Opening Summer 2017 50

MAC 53

Food and drinkBars and restaurants

Bridge Bar and Eating House 29

Caviar House & Prunier Oyster Bar 48

Caviar House & Prunier Seafood Bar 49

Oriel French restaurant and bar 14

Pilots Bar and Kitchen 6

Strada Italian restaurant and bar 17

YO! Sushi 28

Cafés

Caffè Nero 43

EAT. 33

Pret A Manger 18

LoungesAdmirals Club Lounge H Gates 13–22

British Airways lounge Lounge F Gates 13–22

Cathay Pacific lounge Lounge C Gates 1–11

Emirates lounge Lounge E Gates 1–11

Aspire Lounge Lounge D Gates 1–11

Family lounge Lounge A Gate 22

No.1 lounge Lounge F Gates 13–22 Delta Gold

Virgin Atlantic Lounge H Gates 13–22 Clubhouse Delta One, Diamond Medallion and Platinum

Services

Airline service desk 23

Bureau de change

Travelex 2, 15, 40

VAT refunds 1 managed by Travelex

Cash machine

Commercial exports 3

Information

Internet facility

Lift

Multi-faith 21 prayer room

Pharmacy 30

Play area 22 Family lounge

Postbox

Seating

Special assistance 5

Stairs

Telephone

Toilets

Accessible toilet 54

Baby care 54

VAT refunds 1 managed by Travelex

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

ContentsHeathrow Airport overview 1

Check-in

Ground floor 2

Level 1 (Departures level) 3

Departure lounge 4

Arrivals

Arrivals 5

Onward travel 6

Terminal 3Departure loungeLevel 1

Food and drinkCafés

Caffè Nero 12

M&S Simply Food 4

Market Gardener 1

Bars & restaurants

Giraffe Stop 2

ShoppingBoots 13

Excess Baggage Company 8

Sim Local 16

Voyager Entertainment Family 18

Voyager Entertainment 18+ 17

We Know London 21

WHSmith 14

World Duty Free 3

Services

Airline lounges

American Airlines 20 lounge

Emirates Chauffeur 9 Drive lounge

Virgin Atlantic 11 Revivals lounge

Baggage 23, 24, 26

enquiries 28, 29

Baggage reclaim

Bureau de change

Travelex 7, 15, 22, 25, 27

Car rental 10

Cash machine

Chauffeur service 6

Customs

Escalator

Help point

Internet facility

Lift

Meeting point

Multi-faith 19 prayer room

Pharmacy 13

Postbox

Seating

Stairs

Telephone

Toilets

Accessible toilet All

Baby care All

Drinking 30, 32, 33 fountain

UK Border Agency 5

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

30

33

31

23

22

2625 282729

5

4

7

6

8

3

3

21

10

9

2

1

1213

15

14

1716

18

Up to

19 Multi-faithprayer room

20 American Airlines lounge

Departures

Up to

11 Virgin AtlanticRevivals lounge

T3 Short stay carpark

32

24

Down to

Trains to London & Terminals 4, 5

Central Bus Station

Underground

Entrance

Public areaPassenger area

11 10 9 8 7 6 5 3 1 2 4

ContentsHeathrow Airport overview 1

Check-in

Ground floor 2

Level 1 (Departures level) 3

Departure lounge 4

Arrivals

Arrivals 5

Onward travel 6

Terminal 3ArrivalsGround floor

Version 40 Heathrow T3 ©2017 LHR Airports Limited. Published June 2017.

Version 40 Heathrow T3 ©2017 LHR Airports Limited. Published June 2017.

ContentsHeathrow Airport overview 1

Check-in

Ground floor 2

Level 1 (Departures level) 3

Departure lounge 4

Arrivals

Arrivals 5

Onward travel 6

Terminal 3Arrivals (Onward travel)Ground floor

3

2 4

5

6

20

21

7

89

1

1112

14

13

161915

1–5

6–10

21

16 17 18

11

12

13

22

Exit from baggage reclaim hall

Public area

Passenger area

Entrance

Entrance

Up to

17 Multi-faithprayer room

18 American Airlines lounge

Departures

Up to

10 Virgin AtlanticRevivals lounge

T3 Short stay carpark

Down to

Trains to London & Terminals 4, 5

Central Bus Station

Underground

ShoppingBoots 12

Excess Baggage Company 6

Sim Local 15

Voyager Entertainment Family 19

Voyager Entertainment 18+ 16

We Know London 20

WHSmith 13

Bus and coach stop allocationDelivery 2–5

Help bus 1

Hotel by bus 6

Hotel Hoppa 17–18

Group travel 7–10 13

Car rental (off airport) 22 Dollar Thrifty, Sixt

Car rental (on airport) 21 Avis, Budget, Europcar, National, Alamo, Enterprise, Hertz

Car parking (off airport) 22 NCP Flight Path, Purple Parking, Purple Parking Business, Reeds

Services

Airline lounges

American Airlines 18 lounge

Delta Airlines 8 arrival lounge

Emirates Chauffeur 7 Drive lounge

Virgin Atlantic 10 Revivals lounge

Bureau de change

Travelex 5, 14

Bus stop

Bus tickets

Car rental 9

Cash machine

Chauffeur service 4

Internet facility

Lift

Meeting point

Multi-faith 17 prayer room

Pick-up point

Pharmacy 12

Postbox

Seating

Stairs

Smoking area

Taxi rank 21

Telephone

Toilets

Accessible toilet All

Baby care All

Drinking water All

UK Border Agency 3

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

Food and drinkCafés

Caffè Nero 11

M&S Simply Food 2

Market Gardener 1