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Heathrow & Community Update - LFF October 2014Traffic figures August - September 2014

A record 7.05 million passengers travelled through Heathrow in August 2014, an increase of 1.3% on August 2013, making it Heathrows busiest ever month and the first time the airport has handled more than 7 million passengers in a single month. With growth boosted by the summer months, 17th August also saw Heathrows record busiest day, with 241,412 passengers passing through the terminals. Within emerging markets, Mexico was up 15.3%, China was up 9.3% and India was up 3.7%

6.58 million passengers chose to travel through Heathrow in September 2014, an increase of 0.3% on September 2013, making it the airports busiest ever September. Passenger growth at Heathrow continued to be supported by larger, fuller, quieter aircraft. Seats per aircraft increased 0.4% to 204.8, while load factors increased 1.1 percentage points to 81%. Passengers per aircraft rose 1.5% to 165.9

Traffic StatisticsAugSept

Passengers (millions)7.056.58

Airspace trials

The second phase of airspace trials at Heathrow began this summer. These are part of a series of trials that are being driven by the Governments Future Airspace Strategy to simplify and modernise UK airspace by 2020.

The airspace around London is the busiest airspace in the world due to the UKs geographical position in Europe and the number of major airports within the area. All UK airports will be affected by these changes including Gatwick and Stansted.

At Heathrow we have to submit plans for modernising our own airspace. Before we can do that were running a series of trials with NATS to learn more about our surrounding airspace and how we can get better performance from modern aircraft and navigation technologies. We also want to find ways to share or reduce the effects of noise for people living around Heathrow.

Heathrows current easterly and westerly trials affect departing aircraft, and began on July 28th and August 25th respectively. The trials have been testing concepts and techniques necessary to inform how airspace can be better managed in the future. The routes are not indicative of future flight paths.

To date, the trials have been successful in collecting large amounts of data and have provided valuable insight into the design and feasibility of operating precision routes and how Heathrow could maximise noise respite for local residents with new airspace design. The current trials will now end on 12 November. The reaction to the current trials has been much stronger than previous trials held earlier this year. Heathrow will therefore review how any trials are carried out in future and will ensure the details of future trials are fully publicised to residents in advance.

Heathrow expansion to deliver 10,000 apprenticeships

Heathrow has set out a series of pledges for how expansion would deliver jobs, skills and economic growth for its local communities and the whole of the UK. The five promises, set out in a new report entitled The Promise of Heathrow, form part of a larger plan to deliver more than 120,000 new jobs and 100 billion in economic benefits by connecting the UK to global growth.

As one of the UKs largest single-site employers, expanding Heathrow would lead to increased opportunities and training, particularly for local young people. In its new report, Heathrow promises that its expansion will double the number of apprenticeships across the airport to 10,000 by 2030 and support wider programmes to champion employability skills training in schools.

Approximately 300 apprenticeships are currently started each year across the airport. This number would double with the opportunities an expanded Heathrow would bring. This would mean: 3,000 apprenticeships in the lead up to construction, a further 3,000 during construction, and then another 4,000 during operation until 2030. We will continue to deliver an apprenticeship programme beyond 2030 and will establish our target for this by 2025.

Public consultation on blight and noise compensation.

The consultation on Heathrows noise and blight compensation schemes closed on Sunday (12th October) The consultation sought views on the principles that should inform our property and noise compensation schemes. The consultation was supported by 17 public exhibition events across the local area.

The outline proposal is a home loss payment of 25% of the un-blighted value of the property as well as the payment of legal fees, moving costs and stamp duty associated with any move. The consultation is now closed and well provide an update on the results at the next LFF in December.

Heathrow Primary Schools Challenge

Heathrows Primary School Challenge kicked off last month . It was established to inspire the next generation to consider a further study or a career in STEM (Science Technology Engineering and Maths) related subjects. The challenge provides an enjoyable way for young people to explore their enterprise skills, develop social and personal skills and encourages team working and communications skills. The challenge is carried out in 52 schools in the five boroughs local to the airport and runs until 22 October 2014.

Scouts Association Partnership

Heathrow has partnered with The Scout Association to launch an Aviation Skills Activity Badge for the many Scouts and Explorers across the UK interested in aviation. Heathrow graduates worked with the Scouts to create two Aviation Skills activity packs to help Scouts and Explorers achieve the badge whilst learning the importance and responsibilities of aviation in a fun and engaging way. Available from 16 September, the packs contain a variety of information including how an aircraft flies, navigation maps and how to marshal an aircraft. The packs will be available for download for any scouts across the country who would like to take part.

The idea came from graduates working towards their Duke of Edinburgh Gold Award. The group chose to create the badge and worked closely with a variety of Heathrow employees as well as linking closely with local Scouts groups to understand which areas of aviation they might be most interested in learning about. Heathrow, which supports local community skills development, agreed to sponsor the badge to encourage young people to engage in fun activities outside of formal education.

Heathrow Reducing Carbon Footprint and Managing Noise Levels, While Increasing Passenger Numbers

Heathrow has welcomed the Airport Operators Association (AOA)s report Sustainable Airports: Improving the environmental impact of the UKs global gateways which confirmed the sustainability of UKs airports. The report supports the growth of airports as an essential part of the countrys national economic and transport infrastructure. For its part, Heathrow has reduced both the area and the number of people affected by its noise footprint tenfold since the 1970s, despite the number of flights doubling through new landing approaches, and encouraging the use of quieter aircraft.

The report stressed the importance of increasing the UKs air connectivity, especially in light of rising competition with foreign markets.

The National Connectivity Task Force

Heathrow has set up The National Connectivity task force looking at how to improve regional connections at a three runway Heathrow. Chaired by Lord Shipley OBE, the 15 strong Task Force is drawn from a mix of experts from across academia, think tanks, the aviation industry and the UKs nations and regions. Members include Sir Rod Eddington (former CEO, British Airways), Sandie Dawe (former CEO Visit Britain) and Neil Pakey (CEO, Shannon Airport and former president, Airport Operators Association)

The group is a central part of Heathrows promise of connecting every economic centre in the UK to growth. Following a comprehensive programme of research and analysis and engagement throughout the UK, the taskforce will make recommendations to the Airports Commission, the Government and to both local and regional stakeholders on measures required and a timetable for implementation.

Their policy proposals and recommendations will be presented to the Heathrow Board before the end of 2014 and form a valuable part of the Airports commissions final report in 2015.

Heathrow joins new China tourism campaign

Heathrow Airport Ltd was recently awarded a new Charter mark in recognition of its warm welcome to Chinese visitors. The GREAT China Welcome Charter was launched in March by Visit Britain to make Britain the destination of choice for the rapidly-growing Chinese market. Visitors from China have doubled in the last five years and tourism bosses hope they will treble again by 2020.

The Charter, which now has close to 200 members is designed to help Chinese visitors easily identify hotels, attractions, retailers and tour operators that are making themselves China-ready by providing information in Chinese and adapting their products for the market. With Air China set to double its flights from Heathrow to Beijng in October, Heathrow will have 51 departures per week to the mainland from the autumn and 50 to Hong Kong - making it the only UK airport where passengers can travel direct to destinations including Shanghai, Guangzhou, Beijing and Chengdu.

Noise complaints

Below is a breakdown of noise complaints handled by the team.

MonthNumber of complaints

July1648

August1539

East/West split

The percentage breakdown of time spent on Westerly or Easterly operations was as follows:

MonthWesterlyEasterly

August88%12%

September47%53%

Go arounds

August51

September60

Heathrow Academy

The Heathrow Academy helps to ensure local residents benefit from the employment opportunities at the airport and operates across the Retail, Construction, and Aviation and Logistics sectors. Around 850 residents completed training in 2012 with over half of them already securing employment at the airport.

Heathrow Academy Data September 2014

Candidates completing

TrainingEaling

HillingdonHounslowSloughSpelthorneTotal

Retail

1416182151

Aviation & Logistics

81398038

Construction

100135

Total for 23292711494

Total year to date

21116726910739793

Candidates accessing employmentEaling

HillingdonHounslowSloughSpelthorneTotal

Retail

4462016

Aviation & Logistics

1511210

Construction

200002

Total for 7973228

Total year to date

98941253415366