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I am a fourth year students majoring in Interactive Arts and Technology at SFU, and my philosophy is to help people in a creative and inspiring fashion. I am not only focuses on the usability, I also pay a lot of attention to the experi-ence and the appearance. I am also a glass wearer since I was 14, and I have worn o� more than 6 pairs of glasses. I understand how wearing glasses a�ects a person’s life, but I believe that a good pair of glasses can be a styling piece that spice up one’s overall look. I would like to use my past customer experi-ence and my strong interest in fashion and design to help every customers to find the right pair of glasses.
ObjectiveApply for part-time Frame Stylist position of Image Optometry Guildford.
Interpersonal Skills2 years of customer service experiences
4 years of working in teams for school projects and present team works to the campus and public
Work ExperienceRole: Waitress, Cashier (Part-time)2014 Feb to 2014 Dec Surrey Szechuan Zeng’s Restaurant
Applied previous customer service experience and provided friendly and e�cient service. Engaged with customers in a helpful way. O�ering suggestions and guidance to new customers. Operated computer order-ing system and calculated shift balances.
Result: Adapted working with a smaller team, and future practice interpersonal skills.
Hello! I am Joanna Long
Role: Assistant Manager (Part-time)2013 Apr to 2014 Jan Surrey Neptune Wonton Noodle Restaurant
Communicated with customer everyday about their dining experience. Reviewed customers’ complaints by analyzing the problem, and generat-ed adaptable solutions to customers and the manager. Consolidated daily balance sheets.
Result: Familiarized collaboration with large teams, and managing team members.
Technical Skills4 years of programming experiences2 years of digital design experiencesFluent in English and Mandarin, speak Cantonese
Reference available upon request
AvailabilityMonday, Saturday, Sunday: Full-dayTuesday, Wednesday: After 2:30 PMThursday: Before 4:30 PM
ContactCellphone: 778-708-3221Email: [email protected]
