1

Celia Harper-Guerra

WW Channels Partner Talent Acquisition

Partner Summit 2008

Helping Partners

Address Global IT

Talent Gap

Global Talent Gap Drivers

• Network complexity

• Talent is anywhere

• Global economy

• ‘Millennial’ workforce

• Workforce demands

Industry -- Global IT Skills Gap

Country Difficulty Finding…#1 Sales & #4 Engineering

Costa Rica93%

Mexico82%

Canada36%

Japan61%

New Zealand62%

Australia61%

Hong Kong49%

South Africa39%

France40%

* Manpower 2007 Talent Shortage Survey

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4

“Talent is #1 Issue to Growth”Partner Study Echoes Global Feedback

Top two obstacles to growth for solution providers…hiring sales talent and hiring technical talent

34% said hiring additional qualified employees was key to growing company sales and capacity

48% found it difficult to hire technical talent and 34% rank the hiring of sales talent as difficult

*IPED – North American Channel Ecosystem HR Study

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5

Cisco Started Investing 18-Months Ago

AttractionConnecting Talent

Talent Portal

DevelopmentBuilding Bench

NetAcademy Learning Programs

IT Rocks

RetentionDriving Loyalty

HR Talent Forums

Career Fairs Co-brandedCollateral

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6

AttractionConnecting Talent

Cisco.com/careers

DevelopmentBuilding Bench

NetAcademy CareerAccelerator

Learning@Cisco

RetentionDriving Loyalty

Inside Sales SRS Program

HR Talent Forums

Cisco Continues Talent InvestmentPreempting Shortage is Business Imperative

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7

Cisco.com/Careers Page

20,000 Resumes Per Month

Certified PartnerJob Search Links

•U.S•Canada•Europe

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 8

Inside Sales InitiativeQualified Talent Pool

Partner Career Opportunities

Cisco graduate schemeAssessment Centers

top candidates 0-3 yrs work experience

Co-funded internship program

1-2 yrs SDR Program2-3 yrs CiscoInside Sales

ICAM/ISAM

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 9

Strategic Recruitment SolutionsAs Much As 50% Savings

� Share top talent vendors

� Cost-effective, managed full service

� Reduced rate for contingency placement

� Full-time, temporary and/or contractor needs

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 10

Professional Career Accelerator ProgramTechnical, Business & Professional skills

Experience

Exposure

Education

On-the-jobTraining

PerformanceSupport

DevelopmentGuides

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 11

AttractionConnecting Talent

Cisco.com/careers

DevelopmentBuilding Bench

NetAcademy CareerAccelerator

Learning@Cisco

RetentionDriving Loyalty

Inside Sales SRS Program

HR Talent Forums

Cisco Continues Talent InvestmentPreempting Shortage is Business Imperative

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 12

The Talent Universe

IT Awareness

High Schools

NetworkingAcademies

Technical Schools

CommunityColleges

Universities

MilitaryTalent

Learning @ Cisco

Talent SupplyTalent Supply Partner DemandPartner Demand

Learning Partners

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 13

Partner Talent NetworkTransforming how to Attract, Develop & Retain

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 14

Partner Talent Network

Winter 2008

AsiaPacAsiaPac & Japan& Japan

Autumn 2008

Europe & Europe & Emerging MarketsEmerging Markets

Summer 2008

U.S. & CanadaU.S. & Canada