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Henry Tran Toronto, ON [email protected] - (416)-436-3214 To gain more experience using my knowledge of Customer Service and Sales. Willing to relocate: Anywhere WORK EXPERIENCE Customer Service/ Sales Associate Paraezo Labels - Wholesale Design Company - Toronto, ON - February 2016 to Present - Monitoring transaction and online payment - Keeping track of stock and orders, making sure they come in on time - Keeping record of monthly sales Side duties: - Maintaining and upgrading computers and electronic devices Volunteer Experience St. Felix Centre - Toronto, ON - April 2016 During this term, for the class activity and assignment I have: - Provided dinner service for people in need - Planed with my team and executed a charity event to collect clothing and food donations EDUCATION Diploma in Customer Service, Hospitality, Canadian Workplace Essentials, Sales Service, Event Planning, Human Resources, Leadership ILAC International College - Toronto, ON 2016 to 2017 Certificate in Advanced English ILSC International Language School of Canada - Toronto, ON 2015 to 2016 Diploma Nguyen Trung Truc High School - Thành phố Hồ Chí Minh 2013 to 2015 SKILLS Video Editing (1 year), Customer Service (2 years), Sales (1 year), Microsoft Office, Leader - Class President in High School (1 year), Computer Hardware (2 years), Competitive Gaming (3 years) ADDITIONAL INFORMATION Abilities: - Able to work in a team or independently - Customer- centric and handling objections/ complaints

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Henry TranToronto, [email protected] - (416)-436-3214

To gain more experience using my knowledge of Customer Service and Sales.Willing to relocate: Anywhere

WORK EXPERIENCE

Customer Service/ Sales AssociateParaezo Labels - Wholesale Design Company - Toronto, ON - February 2016 to Present

- Monitoring transaction and online payment - Keeping track of stock and orders, making sure they come in on time- Keeping record of monthly salesSide duties:- Maintaining and upgrading computers and electronic devices

Volunteer ExperienceSt. Felix Centre - Toronto, ON - April 2016

During this term, for the class activity and assignment I have:- Provided dinner service for people in need - Planed with my team and executed a charity event to collect clothing and food donations

EDUCATION

Diploma in Customer Service, Hospitality, Canadian Workplace Essentials, SalesService, Event Planning, Human Resources, LeadershipILAC International College - Toronto, ON2016 to 2017

Certificate in Advanced EnglishILSC International Language School of Canada - Toronto, ON2015 to 2016

DiplomaNguyen Trung Truc High School - Thành phố Hồ Chí Minh2013 to 2015

SKILLS

Video Editing (1 year), Customer Service (2 years), Sales (1 year), Microsoft Office, Leader - ClassPresident in High School (1 year), Computer Hardware (2 years), Competitive Gaming (3 years)

ADDITIONAL INFORMATION

Abilities:- Able to work in a team or independently- Customer- centric and handling objections/ complaints

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- Creative, contributed- Computer building and maintenance- Problem solving- Attention to details- Self- educating

References available upon request