HFID FALL 2010 - ROCK ME AMADEUSF I N A L P R E S E N T A T I O N

FRANCESCO BALESTRA | MEGAN ELSENBECK | CLAIRE MCLEOD | COLDEN ROULEAU

OPTIMIZING SIMPLICITYDECEMBER 7, 2010

intro goals personas scenarios design lessons

redesigningan interfacefor a multi-purposeoffice printer

intro goals personas scenarios design lessons

M A K E I T S I M P L E design an interface accessible to

everyone, regardless of background

reduce frustration and improve efficiency of user experience

meet user needs, values and goals

intro goals personas scenarios design lessons

D I S C O V E R U S E R SDavid Horne“cautious office veteran”

Melissa Ferguson“the professional intermediate”

Chris Hughes“the inexperienced technologist”

office experience

printer experience

technological ability

“cautious office veteran”“the professional intermediate”“the inexperienced technologist”

LOW HIGH

intro goals personas scenarios design lessons

D I S C O V E R U S E R S

intro goals personas scenarios design lessons

F U N C T I O N S C A N O V E R L O A D

CollatingStaples (none, 1 or 2)1->1 sided1->2 sided1->2, rotate side 22->2 sided2->2, rotate side 22->1 sided2->1 sided, rotate side 2Reduce/EnlargePaper Tray SelectionImage Quality (Photo/Text)Lighten/DarkenBackground Suppression

Halftone CopyTransparenciesBooklet CreationMulti-UpInvert ImageCoversAnnotationPaginationJob AssemblyStore Job SettingsID Card Copy

ToCCBccEdit Subject (Scan from a Xerox WorkCentre)1 sided2 sidedPhotoTextPhoto and TextImage Quality (Sharing, High Quality Printing, OCR, Archival Record)

Lighten/DarkenContrastSharpnessEdge EraseResolutionFile SizeDocument NameMessage BodyFile FormatBuild JobReply To Settings

c o p y e m a i lCollatingStaples1->1 sided1->2 sided

2->2 sided

2->1 sided

Reduce/EnlargePaper Tray Selection

Lighten/Darken

Multi-Up

ToCC

Edit Subject

1 sided2 sided

Lighten/Darken

intro

goals

personas

scenarios

design

lessons

C H O O S E C O M M O N S C E N A R I O S 1.emailing a document to yourself2.copying a 2-sided document in

black-and- white and color3.making stapled, collated copies4.printing multiple pages on 1 sheet5.copying to non-standard colored paper

intro

goals

personas

scenarios

design

lessons

A D D R E S S T A S K S A N D N E E D S

intro

goals

personas

scenarios

design

lessons

M E R G E D E S I G N I D E A S VISIBILITY

preview, status bar

CLARITYsimple design, follow users’ language

USABILITYmatch real world needs (of the majority)avoid function overload

intro

goals

personas

scenarios

design

lessons

D E C I D E W H A T ’ S I M P O R T A N T

the “did I do it right?” check

don’t make unfamiliar users go on quests for common tasks

make repetitive tasks as simple as possible

DEFAULT SCREEN

intro goals personas scenarios design lessons

E A R LY P R O T O T Y P E

intro goals personas scenarios design lessons

G U I D E T H E U S E R

too many options = bad

give users only what they need

blend early design ideas

early prototype – not quite right.

need for a cohesive design that can most effectively guide user to perform the tasks they need

intro goals personas scenarios design lessons

R E D E S I G N CONSISTENCY

function interaction, button placement

COMMUNICATIONuse sizing, placement, color, etc to guide

user

EFFICIENCYmatch expectations, eliminate

redundancy

intro goals personas scenarios design lessons

C O N S I D E R + I M P L E M E N T C H A N G E S

intro goals personas scenarios design lessons

D E M O

intro goals personas scenarios design lessons

serve a specific, defined purpose (that matches user needs)

be SIMPLE and easy to use

instead of providing unlimited options, guide the user to the options they need

I T ’ S O N LY A T O O L