Your Name

3800 Elm Street 214-555-8004 (C) Anywhere, State XXXXX name@domain.com 972-555-3950 (H)

JOB TITLE OF POSITION YOU ARE SEEKING

Skilled trainer, problem solver, and public speaker. Results-focused facilitator to create learning opportunities. Team leader in civilian and military service. Task oriented teacher in achieving measurable improvements and attaining goals.

ACHIEVEMENTS [4 or 5 of your best one’s] • Trainer: Team member for IBM Point-Of-Sale system project. Trained over

1350 managers/employees in USA/Asia/Pacific. Provided technical instruction on hand-held/mobile devices and checkout lane equipment.

▪ Solves problems: Relocated factory 250 miles while maintaining production

schedule. Evaluated, selected, and created instructional materials and tools for teaching. Recruited volunteer trainers for non-profit organization.

• Achieves results: Designed, prepared and presented training programs. Trained

over 7,850 people. Used creative training material and conditions to help students. Conducted experiential educational course programs.

▪ Facilitator: Applied techniques of team building, role-playing, group

discussions, coaching and counseling. Achieved 123% of financial goal for non- profit fund raising campaign. Led teams and organizations of 3-350 people.

▪ Task oriented: Obtained resources and personnel to make improvements and

achieve goals. Customer service accomplished 10% annual growth in new customers. Increased service area coverage by 200% with no staffing increase.

EXPERIENCE THE INSOURCE GROUP Dallas, TX Instructor outsourcing company

• Instructor 2008-2009 Conducted weekly mobile computer training for 6-12 technicians of Service Experts, Inc. at various USA locations. Coached managers and support staff on new Internet features and integration with legacy computer system.

Your Name Page 2 THE TRAINING ASSOCIATES Westborough, MA Instructor outsourcing company

• Instructor 2007-2008 Conducted training at 27 locations on new point-of-sale terminals for Defense Commissary Agency in USA and Asia/Pacific. Used e-learning, OJT and personal coaching for employee transition in stores with daily sales of $175,000+.

SPHERION CORPORATION Dallas, TX Outsourcing, recruitment and technology company, $2.1 billion in revenue

• Entry On-Duty Specialist 2003-2007 Conducted new hire orientations of 30-40 transportation security screeners weekly for the TSA. Facilitated their initial enrollment in federal payroll and benefit programs. Resolved initial new hire problems with TSA officials.

MARITZ PERFORMANCE IMPROVEMENT COMPANY Southfield, MI Incentive and performance improvement service company, $1.3 billion in revenue ▪ Facilitator 1996-2002

Provided on-site coaching to develop teams and promote leadership for 29 Cadillac dealerships. Utilized customer research to sell 1,000 more Cadillacs, exceed customer expectations, and improve revenue by $15,000,000 nationwide.

TEXAS INSTRUMENTS, Dallas, Texas. 1979-1995 Defense Systems and Electronics Group within Texas Instruments, a Fortune 500 company. ▪ Project Manager

Obtained raw material and created production plan to fabricate wire and cable products. Constructed and managed budget in excess of $1,000,000. Supervised four employees. Saved $25,000 annually with 30% reduction in cycle time.

EDUCATION Master of Business Administration – Degree Subject, Name of School date Bachelor of Arts – Degree Subject, Name of School date

PROFESSIONAL ASSOCIATIONS ▪ Member, Organized Widget Associations ▪ Treasurer, International Association of Something Important

COMMUNITY

▪ Volunteer/elected leadership position in community [no more than 2 pages]