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High Availability Client Login Profiles
• High Availability Login Profiles, on page 1• 500 Users Full UC (1vCPU 700MHz 2GB) Active/Active Profile, on page 3• 500 Users Full UC (1vCPU 700MHz 2GB) Active/Standby Profile, on page 3• 1000 Users Full UC (1vCPU 1500MHz 2GB) Active/Active Profile, on page 4• 1000 Users Full UC (1vCPU 1500MHz 2GB) Active/Standby Profile, on page 4• 2000 Users Full UC (1vCPU 1500Mhz 4GB) Active/Active Profile, on page 5• 2000 Users Full UC (1vCPU 1500Mhz 4GB) Active/Standby Profile, on page 5• 5000 Users Full UC (4 GB 2vCPU) Active/Active Profile, on page 6• 5000 Users Full UC (4 GB 2vCPU) Active/Standby Profile, on page 6• 15000 Users Full UC (4 vCPU 8GB) Active/Active Profile, on page 7• 15000 Users Full UC (4 vCPU 8GB) Active/Standby Profile, on page 8
High Availability Login Profiles
Important Notes About High Availability Login Profiles• You can use the High Availability login profile tables in this section to configure the upper and lowerclient re-login values for your presence redundancy group. You configure the upper and lower clientlogin values by choosing Cisco Unified CM IM and Presence Administration > System > ServiceParameters, and choosing Cisco Server Recovery Manager from the Service menu.
• By configuring the upper and lower client re-login limits on your presence redundancy group based onthe tables we provide here, you can avoid performance issues and high CPU spikes in your deployment.
• We provide a High Availability login profile for each IM and Presence Service node memory size, andfor each High Availability deployment type, active/active or active/standby.
• The High Availability login profile tables are calculated based on the following inputs:
• The lower client re-login limit is based on the Server RecoveryManager service parameter "CriticalService Down Delay", for which the default is 90 seconds. If the Critical Service Down Delay ischanged then the lower limit must also change.
• The total number of users in the presence redundancy group for Active/Standby deployments, orthe node with highest number of users for Active/Active deployments.
High Availability Client Login Profiles1
• Youmust configure the upper and lower client re-login limit values on both nodes in a presence redundancygroup. You must manually configure all these values on both nodes in the presence redundancy group.
• The upper and lower client re-login limit values must be the same on each node in the presence redundancygroup.
• If you rebalance your users, you must reconfigure the upper and lower client re-login limit values basedon the High Availability login profile tables.
Use High Availability Login Profile TablesUse the High Availability login profile tables to retrieve the following values:
• Client Re-Login Lower Limit service parameter value• Client Re-Login Upper Limit service parameter value.
Procedure
Step 1 Choose a profile table based on your virtual hardware configuration, and your High Availability deploymenttype.
Step 2 In the profile table, choose the number of users in your deployment (round up to the nearest value). If youhave an active/standby deployment, use the node with the highest number of users.
Step 3 Based on the Number of Users value for your presence redundancy group, retrieve the corresponding lowerand upper retry limits in the profile table.
Step 4 Configure the lower and upper retry limits on IM and Presence Service by choosing Cisco Unified CM IMand Presence Administration > System > Service Parameters, and choosing Cisco Server RecoveryManager from the Service menu.
Step 5 Check the Critical Service Down Delay value by choosing Cisco Unified CM IM and PresenceAdministration > System > Service Parameters and choosing Cisco Server Recovery Manager from theServiceMenu. The default value is 90 seconds. The lower retry limit should be set to this value.
Example High Availability Login Configurations
Example 1: 15000 Users Full UC Profile - IM only active/active deployment
You have 3000 users in your presence redundancy group, with 2000 users on one node, and 1000 users onthe second node. For an unbalanced active/active deployment, Cisco recommends you use the node with thehighest number of users, in this case the node with 2000 users. Using the 15000 users full US (4 vCPU 8GB)active/active profile, you retrieve these lower and upper retry values:
Upper Retry LimitLower Retry LimitExpected Number of Active Users
3121202000
High Availability Client Login Profiles2
High Availability Client Login ProfilesUse High Availability Login Profile Tables
The upper retry limit is the approximate time (seconds) it takes for all clients to login to their backup nodeafter a failover occurs.
Note
The lower limit of 120 assumes the Critical Service Down Delay service parameter is set to 120.Note
Example 2: 5000 Users Full UC Profile - IM only active/active deployment
You have 4700 users on each node in your presence redundancy group in an IM-only deployment. Ciscorecommends that you round up to the nearest value, so using the 5000 users full US (4 vCPU 8GB) active/activeprofile you retrieve the lower and upper retry value based on a number of users value of 5000:
Upper Retry LimitLower Retry LimitExpected Number of Active Users
9231205000
500 Users Full UC (1vCPU 700MHz 2GB) Active/Active ProfileTable 1: User Login Retry Limits for Standard Deployment (500 Users Full UC Active/Active)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
320120100
620120250 (default)
IM only
1120120500
500 Users Full UC (1vCPU 700MHz 2GB) Active/Standby ProfileTable 2: User Login Retry Limits for Standard Deployment (500 Users Full UC Active/Standby)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
253120100
453120250 (default)
787120500
High Availability Client Login Profiles3
High Availability Client Login Profiles500 Users Full UC (1vCPU 700MHz 2GB) Active/Active Profile
Upper Retry LimitLower Retry LimitExpected Number of Active Users
IM only
1120120750
14531201000
1000 Users Full UC (1vCPU 1500MHz 2GB) Active/Active ProfileTable 3: User Login Retry Limits for Standard Deployment (1000 Users Full UC Active/Active)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
220120100
370120250
620120500 (default)
IM only
870120750
11201201000
1000 Users Full UC (1vCPU 1500MHz 2GB) Active/Standby ProfileTable 4: User Login Retry Limits for Standard Deployment (1000 Users Full UC Active/Standby)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
187120100
287120250
453120500 (default)
620120750
7871201000
IM only
9531201250
11201201500
High Availability Client Login Profiles4
High Availability Client Login Profiles1000 Users Full UC (1vCPU 1500MHz 2GB) Active/Active Profile
Upper Retry LimitLower Retry LimitExpected Number of Active Users
12871201750
14531202000
2000 Users Full UC (1vCPU 1500Mhz 4GB) Active/Active ProfileTable 5: User Login Retry Limits for Standard Deployment (2000 Users Full UC Active/Active)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
220120100
620120500 (default)
11201201000
2000 Users Full UC (1vCPU 1500Mhz 4GB) Active/Standby ProfileTable 6: User Login Retry Limits for Standard Deployment (2000 Users Full UC Active/Standby)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
187120100
287120250
453120500 (default)
620120750
7871201000
9531201250
11201201500
12871201750
14531202000
High Availability Client Login Profiles5
High Availability Client Login Profiles2000 Users Full UC (1vCPU 1500Mhz 4GB) Active/Active Profile
5000 Users Full UC (4 GB 2vCPU) Active/Active ProfileTable 7: User Login Retry Limits for Standard Deployment (5000 Users Full UC Active/Active)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
170120100
370120500
6201201000
8701201500
11201202000
13701202500 (default)
IM only
16201203000
18701203500
21201204000
23701204500
26201205000
31201206000
32451206250
5000 Users Full UC (4 GB 2vCPU) Active/Standby ProfileTable 8: User Login Retry Limits for Standard Deployment (5000 Users Full UC Active/Standby)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
153120100
287120500
4531201000
6201201500
High Availability Client Login Profiles6
High Availability Client Login Profiles5000 Users Full UC (4 GB 2vCPU) Active/Active Profile
Upper Retry LimitLower Retry LimitExpected Number of Active Users
7871202000
9531202500 (default)
11201203000
12871203500
14531204000
16201204500
17871205000
IM only
21201206000
24531207000
27871208000
31201209000
345312010000
378712011000
412012012000
428712012500
15000 Users Full UC (4 vCPU 8GB) Active/Active ProfileTable 9: User Login Retry Limits for Standard Deployment (15000 Users Full UC Active/Active)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
153120100
287120500
4531201000
6201201500
7871202000
9531202500
High Availability Client Login Profiles7
High Availability Client Login Profiles15000 Users Full UC (4 vCPU 8GB) Active/Active Profile
Upper Retry LimitLower Retry LimitExpected Number of Active Users
11201203000
12871203500
14531204000
16201204500
17871205000 (default)
21201206000
24531207000
26201207500
IM only
27871208000
31201209000
345312010000
378712011000
412012012000
428712012500
15000 Users Full UC (4 vCPU 8GB) Active/Standby ProfileTable 10: User Login Retry Limits for Standard Deployment (15000 Users Full UC Active/Standby)
Upper Retry LimitLower Retry LimitExpected Number of Active Users
Full UC
140120100
220120500
3201201000
4201201500
5201202000
6201202500
7201203000
High Availability Client Login Profiles8
High Availability Client Login Profiles15000 Users Full UC (4 vCPU 8GB) Active/Standby Profile
Upper Retry LimitLower Retry LimitExpected Number of Active Users
8201203500
9201204000
10201204500
11201205000 (default)
13201206000
15201207000
17201208000
19201209000
212012010000
232012011000
252012012000
272012013000
292012014000
312012015000
IM only
332012016000
352012017000
372012018000
392012019000
412012020000
432012021000
452012022000
472012023000
492012024000
512012025000
High Availability Client Login Profiles9
High Availability Client Login ProfilesHigh Availability Client Login Profiles
High Availability Client Login Profiles10
High Availability Client Login ProfilesHigh Availability Client Login Profiles