High Performance Hmi Scada Improves Efficiency Ge December

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    The Smart Operator

    High Performance HMI/SCADA

    improves efficiency

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    High Performance HMI/SCADA improves efficiency

    Todays Speakers

    Gimmi FiliceManager

    HMI/SCADA Software

    GE Digital

    Sergio ChavezAutomation Engineer

    Department of Water and Power

    City of Los Angeles

    Aaron HandExecutive Editor

    Automation World

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    Imagination at work.

    Gimmi FiliceManager, HMI/SCADA SoftwareGE Digital

    The Smart OperatorHigh Performance HMI/SCADA

    improves Efficiency - Introduction

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    Market trendsUser Interface Evolution

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    Decision Support for Operations

    Integrated Work Processes

    PreventMistakes

    Efficient HMI*

    Identify

    Problems& Causes

    Information Anywhere, Anytime

    On-

    DemandSupport

    IntelligentWarnings

    Operational Analytics

    DECISIONSUPPORT

    *HMI: Human Machine Interface

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    Decision Support for Operations

    Efficient HMI*

    Identify

    Problems& Causes

    DECISIONSUPPORT

    *HMI: Human Machine Interface

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    Sergio ChavezAutomation EngineerLos Angeles Dept. of Water and Power

    Improving Operator Effectiveness

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    Los Angeles Department ofWater & Power is the largest

    municipal utility in the nationservicing an area of over 465square miles

    GE iFIX helps to: Maintain more than 7200 miles of water

    pipelines

    Monitor more than 100 Reservoirs and

    Tanks, 400 Regulator Stations, 70 PumpStations and 30 Treatment Stations

    Deliver 513 million gallons of clean waterevery day to more than 4 million people

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    WHAT THIS TRANSLATES TO:

    Over 60,000 Data Tags monitored every

    day across Field HMIs, Water Transmission SCADA & WaterTreatment SCADA

    Generating on average 1200 alarms a day

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    How do we help ourOperators be effective?

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    Lets start with one of our reservoirs:Pretty Picture Graphics

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    HIGH PERFORMANCE GRAPHIC

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    TOPOGRAPHICAL HMI FOR TRANSMISSION OPERATORS

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    SCHEMATIC STYLE HMI FOR OUR FIELD OPERATORS

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    High Performance HMIs

    Help our Operators visualize a process

    Quickly determine an abnormal situation

    Topographical HMIs

    Help our Operators visualize system areas

    Important when moving wateracross a large city

    Schematic Process Style HMIs

    Help our Operators find the root cause

    and isolate issues in the field Important when working with many

    different types of facilities

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    Whats Next?

    More Data Consumption

    Only 5% of Regulator Stations onSCADA today

    Custom Reporting & Data Analytics

    Mobile Device Access

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    17

    Thank you

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    Imagination at work.

    Gimmi FiliceManager, HMI/SCADA SoftwareGE Digital

    The Smart OperatorHigh Performance HMI/SCADA

    improves Efficiency Best Practices

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    Past Operator Interfaces

    Physical Meters andindicators

    Limited number of alarms

    but defined with apurpose

    Knowledgeable operatorsrequired to detect

    anomalies

    AW Webinar | December 2015 19

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    Then came the computer based HMI

    1990 Today

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    HMI Screen Design

    is NOTabout

    fine art

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    A technical diagram doesntnecessarily translate into agood HMI

    22

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    P&IDiagra

    m

    Reac

    tor

    #1

    BEC ACME INC.

    P&I Diagram

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    VLV0224

    VLV0225

    VLV0226

    PMP0225

    PMP0235

    VLV023

    5

    VLV023

    6

    VLV0237

    PMP0238

    VLV0238

    PMP0240

    VLV0240

    MIX0240

    VH240

    VC240

    Reactor 201

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    Information overload!

    26

    Alarms?

    Packed information

    Confusingcolors

    ConfusingVisual coding

    No obvioushierarchy

    ornavigation Inconsistent

    layout

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    What is the Problem?

    Easy to put more information on the screen & provideoperators with lots of data

    Easy to create alarms operators get flooded

    Graphics over substance 3D, realistic views

    Difficult to identify issues

    Operators are not as efficient as they could be.

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    Best HMI design practicesGreat design for a better User Experience

    Operators should be able to recognize whichinformation needs their attention and what itindicates

    at a glance

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    Facilitate Situational AwarenessFrom notification to the right action, fast

    INCREASEDPERFORMANCEAction and/orDigitized Workflow

    Action

    After

    Notification

    Before

    Notification PerceptionProjection

    (Prediction)

    Perception

    DECISION

    SeeHear

    SmellFeel

    SeeHearSmellFeel

    SITUATION AWARENESS

    DECISION

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    ExampleDissolved air flotation

    Chemical Mix Tank AirSparger

    Sludge Froth

    Recycle Pump

    AirDrum

    FeedWater

    DistributionBaffle Rods

    FlocculantsOutletWeir

    UnderwaterBaffle

    EffluentWater

    Compressed Air

    Vent

    AirS

    aturated

    W

    ater

    Froth Layer

    Shades of grey

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    Map the assets to a model

    Unit #101Unit #102

    Unit #103

    Area #101

    Enterprise

    Site

    Unit

    Equipment Module

    Area

    Process Cell

    Control Module

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    Why Change?

    Poor HMI design principles can lead to:

    Safety Issues

    Accidents

    Increased response time

    Prolonged downtime

    WARNING

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    Human centered design approachResearch, design and validation with

    100+ operators in 21 plants in 5 countries

    The UX design process:

    Discovery

    Concept design, evaluation Design & Prototyping

    User validation & assessment

    Production evaluation with a plant

    simulator

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    What makes a good operator interface from anOperator perspective?

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    SIMPLE INTUITIVE

    CONFIDENT SEAMLESS

    Recognize andunderstand informationwith ease and speed

    Anticipate andrecognize issues

    quickly, and respondinstantly

    Have confidence in the

    control system

    Complete their tasks

    and navigateseamlessly

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    Structural Elements

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    Minimalism

    Too much information

    Hard to detect process status

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    Minimalism

    Less content improves detection

    Show details only to put data in context

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    Color palette

    Too much color is distracting

    More color increases operator cognitive workload

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    Color palette

    Use color to draw attention

    Less color = less operator cognitive workload

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    Visual Coding

    Many different visual coding techniques

    Slows visual recognition

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    Visual Coding

    Meaningful, consistent , shapes & colors

    Contrast for easy detection

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    Information Layout

    P&ID presentation vs. process control

    Lack of information layout strategy

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    1

    2

    3

    Information Layout

    Process-oriented presentation Consistent layout Utilize P&ID-like details for lower level screens

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    Contextual Data

    Information overload

    Need to search for critical data

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    Contextual Data

    Data in context to process

    Critical data aided by visual representation

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    Navigation

    Visual cues are for process awareness Unclear parent-child structure Interaction is not intuitive

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    Navigation

    Intuitive organization

    Mixed approaches most flexible

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    Alarm Presentation

    Process alarms mingled with system alarms Criticality hard to determine Readability issues

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    Alarm Presentation

    Easy to understand alarm presentation Process alarms to the operator System alerts to the maintenance technician

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    SUMMARY - 9 Design Principles

    Minimalism

    Color palette

    Visual coding

    Information layout

    Contextual data

    Embedded trends

    Screen hierarchy

    Navigation

    Alarm presentation

    With a glance, operators should be able to recognize whichinformation requires more attention and what it indicates.

    Improves detection

    Decreases cognitive workload

    Increases speed of recognition

    Provides intuitive, process-oriented views

    Reduce information overload

    Provide more information when its useful

    Reflects the operators mental model

    Enables quick, intuitive way-finding

    Enables faster detection and understanding

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    Your Checklist Improving efficiency through high performance

    HMI/SCADA

    1. Map your key assets to a model

    2. Create your visual standards / libraries

    3. Design with the 9 principles in mind

    4. Validate your design with the various users

    5. Deploy!

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    OutcomesA good operator interface means

    Less training

    Faster reaction

    Safer operations

    Increased productivity / efficiency

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    The efficiency deliversStrategic Business Outcomes

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    Gimmi Filice

    ManagerHMI/SCADA SoftwareGE Digital

    Sergio Chavez

    Automation EngineerDepartment of Water and PowerCity of Los Angeles

    Aaron Hand

    Executive EditorAutomation World

    The Smart OperatorHigh Performance HMI/SCADA improves Efficiency

    Panel Questions