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Highbury CollegeBusiness Support – a focus on student success
Prepared for: Outstanding Showcase
Date: 4 November 2011
Introductions
• Jonathan Cox, Executive Director of Finance & Corporate Services
• Barbara Green, Head of Safety, Health & Environment
• Mary Basson, Head of Human Resources
Support staff contribute fully to the achievements of students and the success of the college”
Ofsted
Workshop Programme
• SAR process and content for business support groups
• Impact of business support self assessment on student success, including ECM
• Quality improvement plans to enhance and measure contribution to student success
• Performance review process for managers, teachers and support staff
• Process used to support value for money
H:Stella:Strat Planning 05-07 Updated 06.09.04
Assessment & Student
Monitoring
Curriculu
m D
evelopm
ent
& Managem
ent
Teaching &
Learning
TheHighbury Student
Org
anis
atio
ns
Businesses
Community
Groups
Stud
ent
Supp
ort
Estate
s &
Facilities
Mar
keti
ng
FinancePartnership &
Stakeholder Engagement
Leadership &
Management QualityAssurance
Hum
an
Resources
Info
rmat
ion
& K
now
ledg
e
Man
agem
ent
Safety, H
ealth
& E
nvironment
Strategic PlanningModel
A Business Support SAR gives:
• A pen picture of a Business Support department• An account of ‘how what it is does’ supports
students • Information with evidence (facts and figures) • Progress made with identification of areas for
improvement (QIP)• Judgments on its strengths, weaknesses and
grades• Contributions to key themes (ECM)
Key Themes
• Every Child MattersStay SafeBe Healthy Enjoy and Achieve Achieve economic prosperity Make a positive contribution
• Equality and Diversity• Health and Safety
Evidencing the Impact
• Evidence implying a contribution towards student success
• Evidence actually recording a specific contribution towards student success
Business Support SAR template
Key headings:
1. Summary of key service and support provided2. Impact of service/support on student success3. Progress made previous year (QIP)4. Key Strengths5. Key Weaknesses6. Areas for development next year7. Key Risks8. Equality & Diversity9. Every Student Matters10.Health & Safety11.Capacity to Improve
SAR Validation
Each SAR is subject to a validation process led by the Principal and Executive Director of Collegiate College.
The validation process tests the relevance of the information included as well as questioning the evidence provided (particularly how and where this can be linked to student success).
Performance Review Process
Insert text here
Performance Review Cycle
January
February
March
April
May
June
July
August
September
October
November
December
Management targets reviewed and new targets agreed for forthcoming year
Oct/NovAll support and lecturing staff to have their final review carried out
College success rates confirmed
May/JuneMidyear review to be held with all staff
Individual observation grades confirmed
Targets set for all staff (maximum of 3)
Performance Review Process
• Aligned to key strategic objectives (included within ‘core competencies’)
• 3 targets for each member of staff with measures for Good and Outstanding
• Lecturer incremental progression based on meeting the minimum target threshold
• Performance Related Pay for Outstanding achievement of targets (must link through with student success)
Proving Value for Money & Effective use of Resources
• Student Success as a relationship to the financial performance of the College
• VFM Indicators– Viable courses – Delivered in cost effective manner (efficiency ratio, on-
line learning)– Efficient use of teaching staff (curriculum planning, SCP,
Mix, Pay modernisation)– Efficient use of resources (student feedback, strategic –
centrally controlled, benchmarking)
Proving Value for Money & Effective use of Resources• VFM Indicators
– New activities adequately planned – Funding agencies funding maximised– Commercial activities make a positive contribution– Effective procurement– Effective control over expenditure– Efficient allocation of capital– Efficient use of Accommodation – Culture of efficiency and cost effectiveness
A Culture of VFM, Efficiency and Cost Effectiveness
• Monthly Business Results• PRP Key Targets• Strategy for Innovation and Enterprise• Success Meetings and SAR