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HeW COMPANION GUIDE
877.565.5457 • [email protected]
AUGUST 2016 005010X279A1 1.6 www.hewedi.com
HeW
HIPAA Transaction Standard Companion Guide Refers to the Implementation Guides Based on ASC X12 Version 005010 270/271 Version 005010X279A1 276/277 Version 005010X212 August 2016
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Disclaimer Statement:
This document may be redistributed in its entirety or in parts. The content of this document may not be altered by
external entities and is copy written by Health-e-Web, Inc. (HeW). The information in this document is subject to
change at any time. It is the responsibility of the reader to verify the correct version is referencing a downloaded
copy. The most recent versions of HeW Companion Guides will be posted on the HeW web site:
www.hewedi.com.
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2015 © HeW All rights reserved.
Preface
This Companion Guide to the v5010 ASC X12N Implementation Guides adopted under HIPAA clarifies and
specifies the data content being requested when data is transmitted electronically to the HeW clearinghouse.
Transmissions based on this companion document, used in tandem with the v5010 ASC X12N Implementation
Guides, are compliant with both X12 syntax and those guides. This Companion Guide is intended to convey
information that is within the framework of the ASC X12N Implementation Guides adopted for use under HIPAA.
The Companion Guide is not intended to convey information that in any way exceeds the requirements or usages
of data expressed in the Implementation Guides.
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This page is intentional left blank.
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Table of Contents
1 - Introduction ........................................................................................................................... 7
1.1 Scope ................................................................................................................................. 7
1.2 Overview ............................................................................................................................. 7
1.3 References ......................................................................................................................... 7
1.4 Additional Information ......................................................................................................... 7
2 - GETTING STARTED ............................................................................................................ 7
2.1 Working with HeW .............................................................................................................. 7
2.2 Trading Partner Registration ............................................................................................... 8
2.3 Certification and Testing Overview ...................................................................................... 8
3 - TESTING WITH HEW .......................................................................................................... 8
3.1 Testing and Training ........................................................................................................... 8
3.2 Test File Requirements ....................................................................................................... 8
4 - CONNECTIVITY WITH THE SENDER/COMMUNICATIONS .............................................. 8
4.1 Process Flows..................................................................................................................... 8
4.2 Transmission Administrative Procedures ............................................................................ 9
System Availability .................................................................................................................................... 9 File Naming Convention ............................................................................................................................. 9 Special Characters .................................................................................................................................... 9
4.3 Re-Transmission Procedures .............................................................................................. 9
4.4 Communication Protocol Specifications .............................................................................. 9
4.5 Passwords ........................................................................................................................ 10
5 - CONTACT INFORMATION ................................................................................................ 10
5.1 EDI Customer Service ....................................................................................................... 10
5.2 EDI Technical Assistance ................................................................................................. 10
5.3 Provider Service Number .................................................................................................. 10
5.4 Applicable Web Sites/E-mail Addresses............................................................................ 10
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6 - CONTROL SEGMENTS / ENVELOPES ............................................................................ 11
6.1 ISA – IEA (270/271) .......................................................................................................... 11
6.2 GS – GE (270/271) ........................................................................................................... 11
6.3 ST – SE (270/271) ............................................................................................................ 12
6.4 ISA – IEA (276/277) .......................................................................................................... 12
6.5 GS – GE (276/277) ........................................................................................................... 12
6.6 ST – SE (276/277) ............................................................................................................ 13
7 - HEW SPECIFIC BUSINESS RULES AND LIMITATIONS .................................................. 13
8 - ACKNOWLEDGEMENTS AND/OR REPORTS ................................................................. 13
8.1 Report Inventory ............................................................................................................... 13
9 – TRADING PARTNER AGREEMENTS .............................................................................. 13
9.1 Trading Partners ............................................................................................................... 13
10 – TRANSACTION SPECIFIC INFORMATION ................................................................... 13
10.1 Eligibility Enrollment .......................................................................................................... 13
10.2 Subscriber ID’s for BCBSMT ............................................................................................. 14
APPENDICES ......................................................................................................................... 21
Appendix A – Implementation Checklist ........................................................................................ 21
Appendix B – Business Scenarios ................................................................................................ 22
Appendix C – 270 Request Example ............................................................................................ 22
Appendix D – 271 Response Example .......................................................................................... 22
Appendix F – 277 Response Example .......................................................................................... 28
Appendix G – Frequently Asked Questions ................................................................................... 29
Appendix H – Change Summary ................................................................................................... 29
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1 - Introduction
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 carry provisions for administrative simplification. This requires the Secretary of the Department of Health and Human Services (HHS) to adopt standards to support the electronic exchange of administrative and financial health care transactions primarily between health care senders and plans. HIPAA directs the Secretary to adopt standards for transactions to enable health information to be exchanged electronically and to adopt specifications for implementing each standard.
1.1 Scope
The intended purpose of this HIPAA EDI Transaction Standard Companion Guide is to explain the procedures
necessary for Trading Partners of HeW to transmit Electronic Data Interchange (EDI) transactions. These transactions
include:
o Health Care Eligibility Benefit Inquiry and Response – 270/271
o Health Care Claim Status Request and Response – 276/277
This Companion Guide is not intended to replace the v5010 ASC X12N Implementation Guides; rather it is intended
to be used in conjunction with them. Additionally, the Companion Guide is intended to convey information that is
within the framework and structure of the X12N Implementation Guides and not to contradict or exceed them.
1.2 Overview
This document will replace any previous HeW 270/271 and 276/277 companion guide(s) and must be used in
conjunction with the TR3 instructions. This document’s intent is to assist trading partners of HeW in implementing
the 270/271 and/or 276/277 transactions and meet the processing standards of HeW, by identifying necessary
structural and/or data requirements and recommendations.
1.3 References
For detailed information and standards for electronic submission of ANSI transactions, please reference the following
documents:
ANSI v5010 ASC X12N Implementation Guides, which can be purchased at http://www.wpc-edi.com.
1.4 Additional Information
The intended audiences for this document are technical and operational staff responsible for generating, receiving,
and reviewing electronic health care transactions.
2 - GETTING STARTED 2.1 Working with HeW
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An entity that wants to send or receive transactions via the HeW Clearinghouse must contract with HeW. This is done
by contacting the HeW Support Center (see Section 5.1) for coordination of all Trading Partner Agreements, Service
Agreement Amendments (for existing clients), contracting and site setup, which includes assignment of a submitter ID and password. The HeW clearinghouse offers connectivity to multiple payers for 270/271 and 276/277
transactions. Payer availability is dependent on contract provisions with HeW.
2.2 Trading Partner Registration
An EDI Trading Partner is defined by HeW as any clearinghouse, billing service, software vendor, payer etc. that
transmits to, or receives electronic data from HeW. (See section 2.1 for information on contracting with HeW.)
2.3 Certification and Testing Overview
Each Trading Partner must go through a testing phase to validate the format of the data being produced. The length
of the testing phase and the final approval of the sender for production are governed by HeW. Once a sender is
placed in production status, the ability to submit test data must be coordinated with HeW. Significant changes in the
sender’s system may require another test phase.
3 - TESTING WITH HEW 3.1 Testing and Training
When the Trading Partner’s setup is complete, testing and training staff will be assigned. This staff will assist the
Trading Partner during the testing phase and arrange any necessary system training.
3.2 Test File Requirements
Test files should consist of a variety of scenarios that represent the types or varieties of transactions the Trading Partner will be submitting once production status is achieved.
Test transactions will not be processed in a production environment but will be validated against production tables,
so they must contain valid procedure, diagnosis, eligibility/claim status payer IDs and sender information. HeW will
provide test subscriber ID data that must be used in the test transactions to produce realistic responses. Payer IDs to
be used in 270 / 276 files are located on the HeW web site Payer List page (www.hewedi.com/payer-list).
4 - CONNECTIVITY WITH THE SENDER/COMMUNICATIONS 4.1 Process Flows
Trading Partner
Registration
Testing Phase
Production Status
270 / 276 Transactions
Submitted
271 / 277 Transactions
Returned
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4.2 Transmission Administrative Procedures
System Availability
The HeW servers are available for transaction submission 24 hours a day, 7 days a week, including Holidays
where our Support Center is closed (see Section 5.1).
HeW Systems maintenances are scheduled from 6:00 a.m. to 12:00 p.m. Mountain Time Zone on Saturday
and notification is made available on the HeW web site home page (www.hewedi.com) and via e-mail
addresses we have on file.
File Naming Convention All Trading Partners exchanging transactions via FTP will need to adhere to the following naming convention:
File names must be unique beginning with the 4-character Submitter ID, as assigned by HeW, followed
by a unique sequence number and the applicable file extension. The full file name, including the
extension, is not to exceed 30 characters. Please note that file names must be unique for 366 days.
File extensions have intelligence for identification of type of file
Inbound:
.270 = Eligibility Request
.276 = Claim Status Request
Special Characters Files should not contain trailing spaces.
Significant characters as a tilde (~), colon (:), asterisk (*), parenthesis ( ), tick (`) or ( ‘ ) or quote ( “ )
cannot be used. Example: A telephone number (406) 555-3333. HeW recommends using no special
characters if at all possible.
4.3 Re-Transmission Procedures
Trading Partners can re-transmit a transaction at any time. Trading Partners exchanging transactions via FTP will
need to adhere to the HeW file naming convention (see Section 7.1).
4.4 Communication Protocol Specifications
HeW currently maintains the following communication protocols for batch and real-time transactions. The options
are listed in order of preference for use:
FTP – File Transfer Protocol.
HTTPS POST (single, real-time transactions)
Web Service (single, real-time transactions)
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Setup and support fees may be charged for any of the options listed. Charges will depend on the initial work efforts
required to establish communications and the amount of continued support required to maintain the
communications link. HeW will work with each client to determine which protocol will work best for them and identify
any associated costs. Contact HeW for alternative communication methods (see Section 5.1).
4.5 Passwords
HeW will assign a username and password to the Trading Partner during testing.
5 - CONTACT INFORMATION 5.1 EDI Customer Service
The HeW Support Center is staffed between the hours of 6:00 AM and 6:00 PM Mountain Time, Monday through
Friday, excluding Holidays. HeW recognizes the following Holidays each year: New Year’s Day, Dr. Martin Luther King
Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve,
and Christmas Day. Transactions can still be sent on Holidays even though our Support Center is closed. See
Section 4.2 for HeW System maintenance schedules.
Phone: 1-877-565-5457
E-mail: [email protected]
The Contact HeW Staff feature on the HeW website (www.hewedi.com) under the Support link is available, 24 hours a
day, 7 days a week.
5.2 EDI Technical Assistance
See Section 5.1
5.3 Provider Service Number
See Section 5.1
5.4 Applicable Web Sites/E-mail Addresses
HeW Web Site - www.hewedi.com
HeW Companion Guides - http://support.availity.com/articles/FAQ/HIPAA-Companion-Guides-for-ANSI/
HeW Support Center – [email protected]
HeW Enrollment Department – [email protected]
ASC X12 Guides – http://store.x12.org/
Washington Publishing Company – http://www.wpc-edi.com
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6 - CONTROL SEGMENTS / ENVELOPES 6.1 ISA – IEA (270/271)
Page Loop ID
Ref Name Codes Length Notes
C.4 ISA05 Interchange ID
Qualifier ZZ Mutually Defined
C.4 ISA06 Interchange Sender ID Sender Tax ID The sender is the entity that
physically transmits a file.
C.4 &
C.5 ISA07
Interchange ID
Qualifier 30
US Federal Tax Identification
Number
C.5 ISA08 Interchange Receiver
ID 810525733
HeW’s Tax ID, designated as the
Receiver ID
C.5 ISA13 Interchange Control
Number Must be identical to IEA02
C.10 IEA02 Interchange Control
Number Must be identical to ISA13
6.2 GS – GE (270/271)
Page Loop ID
Ref Name Codes Length Notes
C.7 GS01 Functional Identifier
Code HS / HB 2 HS=270 / HB=271
C.7 GS02 Application Sender
Code Sender Tax ID Same as ISA06.
C.7 GS03 Application Receiver
Code 810525733 Same as ISA08.
C.8 GS06 Group Control Number Must be identical to GE02
93 2000C TRN02 Subscriber Trace
Number
152 2000D TRN02 Dependent Trace
Number
71 2100A NM101
Payer Name -
Information Source
Qualifier
PR Payer is currently the only value
accepted by HeW
73 2100A NM108 Payer Identifier PI
Payer ID is currently the only value
accepted by HeW
73 2100A NM109 Information Source
Primary Identifier
Payer ID – see HeW Eligibility
Payer List
79 2100B NM108 Identification Code
Qualifier XX Qualifier for NPI
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79-80 2100B NM109 Information Receiver
ID Number NPI Number
HeW is only accepting the NPI
number of the requestor.
521 GE02 Group Control Number Must be identical to the GS06
6.3 ST – SE (270/271)
HeW has no further information required outside of the normal IG requirements.
6.4 ISA – IEA (276/277)
Page Loop ID
Ref Name Codes Length Notes
C.4 ISA05 Interchange ID
Qualifier ZZ Mutually Defined
C.4 ISA06 Interchange Sender ID Sender Tax ID The sender is the entity that
physically transmits a file.
C.5 ISA07 Interchange ID
Qualifier 30
US Federal Tax Identification
Number
C.5 ISA08 Interchange Receiver
ID 810525733
HeW’s Tax ID, designated as the
Receiver ID
C.5 ISA13 Interchange Control
Number Must be identical to IEA02
C.10 IEA02 Interchange Control
Number Must be identical to ISA13
6.5 GS – GE (276/277)
Page Loop ID Ref Name Codes Length Notes
C.7 &
D.1 GS01
Functional Identifier
Code HR / HN 2 HR=276 / HN = 277
C.7 GS02 Application Sender’s
Code Sender Tax ID Same as ISA06.
C.7 GS03 Application Receiver
Code 810525733 Same as ISA08.
C.8 GS06 Group Control Number Must be identical to GE02
46 2100B NM108 Identification Code
Qualifier 46
46 2100B NM109 Information Receiver
ID Number
HeW Submitter
ID
58 2200D TRN02 Current Transaction
Trace Number
81 2200E TRN02 Current Transaction
Trace Number
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111 2100A NM101 Payer Name – Entity
Identifier Qualifier PR
112 2100A NM108 Identification Code
Qualifier PI
Payer is currently the only value
accepted by HeW
112 2100A NM109 Payer Identifier Payer ID – see HeW Eligibility Payer
List
128 2100C NM108 Identification Code
Qualifier XX Qualifier for NPI
128 2100C NM109 Provider Identifier HeW is only accepting the NPI
number.
C.9 GE02 Group Control Number Must be identical to GS06
6.6 ST – SE (276/277)
HeW has no further information required outside of the normal IG requirements.
7 - HEW SPECIFIC BUSINESS RULES AND LIMITATIONS
None at this time.
8 - ACKNOWLEDGEMENTS AND/OR REPORTS 8.1 Report Inventory
999 reports
9 – TRADING PARTNER AGREEMENTS 9.1 Trading Partners
An EDI Trading Partner is defined as any HeW customer (provider, facility, billing service, software vendor, employer
group, financial institution, etc.) that transmits to, or receives electronic data from HeW.
The Trading Partner Agreement is related to the electronic exchange of information, whether the agreement is an
entity or a part of a later agreement, between each party to the agreement.
For example a Trading Partner Agreement may specify among other things, the roles and responsibilities of each party
to the agreement in conducting standard transmissions.
10 – TRANSACTION SPECIFIC INFORMATION
10.1 Eligibility Enrollment
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Please see our Payer List web page on our web site for any Eligibility and Claim Status payers that require enrollment.
10.2 Subscriber ID’s for BCBSMT
When submitting eligibility or claim status requests to BCBSMT the appropriate prefix must be used on the subscriber
ID. Transactions submitted without the appropriate prefix may not receive accurate responses.
10.3 Place of Treatment for BCBSMT
To receive eligibility response data that is specific to a Place of Treatment, it is recommended that an III segment be
used.
If the patient relationship to the insured is self (18), send the III segment in the 2110C Loop.
If the patient relationship to the insured is not self (18), send the III segment in the 2110D Loop.
These are the codes that are allowed to use for service type 30 (Sent in the EQ segment).
III01 is ZZ
III02 will either be 11, 21, 22 or 23.
For other service types please contact HeW for assistance.
10.4 Service Types and Place of Treatment for HCSC
EQ01 Service Type Place of Treatment
1 - Medical Care
Inpatient
Outpatient
Office
Home
Other
2 - Surgical
Inpatient
Outpatient
Emergency Room
Office
3 - Consultation
Inpatient
Outpatient
Emergency Room
Office
Home
Other
4 - Diagnostic X-Ray
Inpatient
Outpatient
Emergency Room
Office
Home
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EQ01 Service Type Place of Treatment
Other
5 - Diagnostic Lab
Inpatient
Outpatient
Emergency Room
Office
Home
Other
6 - Radiation Therapy
Inpatient
Outpatient
Emergency Room
Office
7 - Anesthesia
Inpatient
Outpatient
Emergency Room
Office
8 - Surgical Assistance
Inpatient
Outpatient
Emergency Room
Office
Inpatient
10 - Blood Charges
Inpatient
Outpatient Emergency Room
Office
Home
Other
12 - Durable Medical Equipment Purchase
Inpatient
Outpatient
Emergency Room
Office
Home
Other
13 - Ambulatory Service Center Facility Outpatient
18 - Durable Medical Equipment Rental
Inpatient
Outpatient
Emergency Room
Office
Home
Other
20 - Second Surgical Opinion
Inpatient
Outpatient Emergency Room
Office
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EQ01 Service Type Place of Treatment
Home
Other
30 - Health Benefit Plan Coverage
Inpatient
Outpatient
Emergency Room
Office
33 - Chiropractic
Inpatient
Outpatient
Office
40 - Oral Surgery
Inpatient
Outpatient
Office
42 - Home Health Care Home
Other
44 - Home Health Visits Home
Other
45 - Hospice
Inpatient
Outpatient
Home
Other
47 - Hospital
Inpatient
Outpatient
Emergency Room
Office
48 - Hospital - Inpatient Inpatient
49 - Hospital - Room and Board Inpatient
50 - Hospital - Outpatient
Outpatient
Emergency Room
Office
51 - Hospital - Emergency Accident Outpatient
Emergency Room
52 - Hospital - Emergency Medical Outpatient
Emergency Room
53 - Hospital - Ambulatory Surgical Outpatient
57 - Air Transportation Home
Other
59 - Licensed Ambulance Home
Other
60 - General Benefits
Inpatient
Outpatient
Emergency Room
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EQ01 Service Type Place of Treatment
Office
Home
Other
61 - In-vitro Fertilization Outpatient
Office
62 - MRI/CAT Scan
Inpatient
Outpatient
Emergency Room
Office
Other
64 - Acupuncture
Inpatient
Outpatient
Emergency Room
Office
65 - Newborn Care Inpatient
66 - Pathology
Inpatient
Outpatient
Emergency Room
Office
Home
Other
68 - Well Baby Care Outpatient
Office
69 - Maternity Inpatient
Office
71 - Audiology Exam
Inpatient
Outpatient
Office
72 - Inhalation Therapy
Inpatient
Outpatient
Emergency Room
Office
73 - Diagnostic Medical
Inpatient
Outpatient
Office
Home
Other
74 - Private Duty Nursing
Outpatient
Home
Other
75 - Prosthetic Device
Inpatient
Outpatient
Emergency Room
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EQ01 Service Type Place of Treatment
Office
Home
Other
76 - Dialysis
Inpatient
Outpatient
Home
Other
78 - Chemotherapy Outpatient
Office
79 - Allergy Testing
Inpatient
Outpatient
Emergency Room
80 - Immunizations Outpatient Office
81 - Routine Physical Outpatient
Office
82 - Family Planning
Inpatient
Outpatient
Office
83 - Infertility Outpatient
Office
84 - Abortion Inpatient Outpatient
Office
86 - Emergency Services
Outpatient
Emergency Room
Office
88 - Pharmacy
Inpatient
Outpatient
Emergency room
Office
Home
Other
93 - Podiatry
Inpatient
Outpatient
Office
97 - Anesthesiologist
Inpatient
Outpatient
Office
98 - Professional (Physician) Visit - Office Office
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EQ01 Service Type Place of Treatment
99 - Professional (Physician) Visit - Inpatient Inpatient
A0 - Professional (Physician) Visit - Outpatient Outpatient
A3 - Professional (Physician) Visit - Home Home
Other
A6 - Psychotherapy
Inpatient
Outpatient
Office
A7 - Psychiatric – Inpatient Inpatient
A8 - Psychiatric – Outpatient Outpatient
Office
AD - Occupational Therapy
Inpatient
Outpatient
Office
AE - Physical Medicine
Inpatient
Outpatient
Office
AF - Speech Therapy
Inpatient
Outpatient
Office
AG - Skilled Nursing Care Inpatient
AH - Skilled Nursing Care - Room and Board Inpatient
AI - Substance Abuse
Inpatient
Outpatient
Emergency room
Office
AL - Vision (Optometry) Outpatient
Office
AM - Frames Outpatient
Office
AN - Routine Exam Outpatient
Office
AO - Lenses Outpatient
Office
BB - Partial Hospitalization (Psychiatric) Outpatient
Emergency room
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EQ01 Service Type Place of Treatment
BC - Day Care (Psychiatric) Outpatient
Emergency room
BG - Cardiac Rehabilitation
Inpatient
Outpatient
Office
BH - Pediatric Outpatient
Office
BT - Gynecological
Inpatient
Outpatient
Office
BU - Obstetrical Inpatient
Office
BV - Obstetrical/Gynecological
Inpatient
Outpatient
Office
BY - Physician Visit - Office: Sick Office
BZ - Physician Visit - Office: Well Office
CA - Private Duty Nursing Inpatient Inpatient
CB - Private Duty Nursing Home Home
Other
CC Surgical Benefits Professional (Physician)
Inpatient
Outpatient
Emergency Room
Office
CD Surgical Benefits Facility Inpatient
Outpatient
CE - MH Provider - Inpatient Inpatient
CF - MH Provider - Outpatient Outpatient
Office
CG - MH Provider Facility - Inpatient Inpatient
CH - MH Provider Facility - Outpatient Outpatient
CI - Substance Abuse Facility - Inpatient Inpatient
CJ - Substance Abuse Facility - Outpatient Outpatient
Emergency Room
CK - Screening X-ray Outpatient
Office
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EQ01 Service Type Place of Treatment
CL - Screening Laboratory Outpatient
Office
CM - Mammogram, HR Patient
Outpatient
Office
Other
CN - Mammogram, LR Patient
Outpatient
Office
Other
CO - Flu Vaccination Outpatient Office
Other
DM - Durable Medical Equipment
Inpatient
Outpatient
Emergency Room
Office
Home
Other
MH - Mental Health
Inpatient
Outpatient
Office
ON - Oncology
Inpatient
Outpatient
Emergency Room
Office
PT - Physical Therapy
Inpatient
Outpatient
Office
UC - Urgent Care Outpatient
Office
APPENDICES
Appendix A – Implementation Checklist
Obtain ASC X12 5010 Implementation Guides on the Washington Publishing Company web site (http://www.wpc-edi.com) and the ASC X12 TR3 Implementation Guides at http://store.x12.org).
Signed HeW Service Agreement
Pass testing for each line of business
Complete Payer EDI Paperwork
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Training (if applicable)
Appendix B – Business Scenarios
No business scenarios at this time.
Appendix C – 270 Request Example
ISA*00* *00* *ZZ*223333333 *30*810525733
*130221*0000*^*00501*000000000*0*P*:~
GS*HS*223333333*CMS*20130426*1417*0*X*005010X279A1~
ST*270*0001*005010X279A1~
BHT*0022*13*9876543213*20130426*14172364~
HL*1**20*1~
NM1*PR*2*MEDICARE*****PI*10001~ HL*2*1*21*1~
NM1*1P*1*JONES*JOE*J***XX*1234567893~
N3*1234 MAIN STREET~
N4*PHOENIX*AZ*65000~
HL*3*2*22*0~
TRN*1*109834652831*WXYZCLEARH~
NM1*IL*1*SMITH*JANE****MI*999999999A~
REF*SY*999999999~
DMG*D8*19500101*F~
DTP*291*D8*20130426~
EQ*30~
SE*16*0001~
GE*1*0~
IEA*1*000000000~
Appendix D – 271 Response Example
ISA*00* *00* *ZZ*888888888 *ZZ*810525733
*130506*1429*^*00501*232323232*0*P*:~
GS*HB*888888888*810525733*20130506*1429*232323232*X*005010X279A1~
ST*271*232323232*005010X279A1~
BHT*0022*11*232323232*20130506*1429~ HL*1**20*1~
NM1*PR*2*SOMEONE INSURANCE*****PI*88888~
HL*2*1*21*1~
NM1*1P*2*WE CARE FOR YOU CLINIC*****XX*1234567893~
HL*3*2*22*0~
TRN*2*20130506-22222222*9PASSPORTH~
NM1*IL*1*DOE*JOHN****MI*111111111~
REF*6P*2003035~
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DMG*D8*19500101~
DTP*346*D8*20130101~
EB*1**1^30^59^86^50^98^UC^48^CG^33^CF^47^MH**EMPLOYER PLAN NAME~
EB*G*IND*30**EMPLOYER PLAN NAME*29*1500*****Y~ MSG*TIER1~
EB*G*FAM*30**EMPLOYER PLAN NAME*29*-40.1599999999999*****Y~
MSG*TIER1~
EB*G*IND*30**EMPLOYER PLAN NAME*29*3000*****Y~
MSG*TIER2~
EB*G*FAM*30**EMPLOYER PLAN NAME*29*2459.84*****Y~
MSG*TIER2~
EB*G*IND*30**EMPLOYER PLAN NAME*29*9100*****N~
EB*G*FAM*30**EMPLOYER PLAN NAME*29*19100*****N~
EB*C*IND*30**EMPLOYER PLAN NAME*29*300*****Y~
MSG*TIER1~
EB*C*FAM*30**EMPLOYER PLAN NAME*29*166.38*****Y~
MSG*TIER1~
EB*C*IND*30**EMPLOYER PLAN NAME*29*500*****Y~
MSG*TIER2~
EB*C*FAM*30**EMPLOYER PLAN NAME*29*366.38*****Y~
MSG*TIER2~
EB*C*IND*30**EMPLOYER PLAN NAME*29*0*****N~
EB*C*FAM*30**EMPLOYER PLAN NAME*29*0*****N~
EB*G*IND*30**EMPLOYER PLAN NAME*22*1500*****Y~
MSG*TIER1~
EB*G*FAM*30**EMPLOYER PLAN NAME*22*2500*****Y~
MSG*TIER1~
EB*G*IND*30**EMPLOYER PLAN NAME*22*3000*****Y~
MSG*TIER2~
EB*G*FAM*30**EMPLOYER PLAN NAME*22*5000*****Y~
MSG*TIER2~
EB*G*IND*30**EMPLOYER PLAN NAME*22*10000*****N~
EB*G*FAM*30**EMPLOYER PLAN NAME*22*20000*****N~ EB*C*IND*30**EMPLOYER PLAN NAME*22*300*****Y~
MSG*TIER1~
EB*C*FAM*30**EMPLOYER PLAN NAME*22*600*****Y~
MSG*TIER1~
EB*C*IND*30**EMPLOYER PLAN NAME*22*500*****Y~
MSG*TIER2~
EB*C*FAM*30**EMPLOYER PLAN NAME*22*1000*****Y~
MSG*TIER2~
EB*C*IND*30**EMPLOYER PLAN NAME*22*700*****N~
EB*C*FAM*30**EMPLOYER PLAN NAME*22*1400*****N~
EB*B**59***27*0.00*****Y~
MSG*TIER2~
EB*A**59*****0.3****Y~
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MSG*TIER2~
EB*B**59***27*0.00*****N~
EB*A**59*****0.3****N~
EB*B**86***27*150.00*****Y~ MSG*TIER1~
MSG*EMERGENCY~
EB*A**86*****0.0****Y~
MSG*TIER1~
MSG*EMERGENCY~
EB*B**86***27*150.00*****Y~
MSG*TIER2~
MSG*EMERGENCY~
EB*A**86*****0.0****Y~
MSG*TIER2~
MSG*EMERGENCY~
EB*B**86***27*150.00*****N~
MSG*EMERGENCY~
EB*A**86*****0.0****N~
MSG*EMERGENCY~
EB*B**50***27*0.00*****Y~
MSG*TIER1~
EB*C*IND*50****300.00*****Y~
MSG*TIER1~
EB*C*FAM*50****600.00*****Y~
MSG*TIER1~
EB*A**50*****0.1****Y~
MSG*TIER1~
EB*B**50***27*0.00*****N~
EB*C*IND*50****700.00*****N~
EB*C*FAM*50****1400.00*****N~
EB*A**50*****0.5****N~
EB*B**98***27*20.00*****Y~
MSG*TIER1~ MSG*PRIMARY CARE~
EB*B**98***27*40.00*****Y~
MSG*TIER1~
MSG*SPECIALIST~
EB*A**98*****0.0****Y~
MSG*TIER1~
EB*B**98***27*20.00*****Y~
MSG*TIER2~
MSG*PRIMARY CARE~
EB*B**98***27*40.00*****Y~
MSG*TIER2~
MSG*SPECIALIST~
EB*A**98*****0.0****Y~
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MSG*TIER2~
EB*B**98***27*0.00*****N~
MSG*PRIMARY CARE~
EB*C*IND*98****700.00*****N~ EB*C*FAM*98****1400.00*****N~
EB*A**98*****0.5****N~
EB*B**UC***27*40.00*****Y~
MSG*TIER1~
EB*A**UC*****0.0****Y~
MSG*TIER1~
EB*B**UC***27*40.00*****Y~
MSG*TIER2~
EB*A**UC*****0.0****Y~
MSG*TIER2~
EB*B**UC***27*0.00*****N~
EB*C*IND*UC****700.00*****N~
EB*C*FAM*UC****1400.00*****N~
EB*A**UC*****0.5****N~
EB*B**48***27*150.00*****Y~
MSG*TIER1~
EB*C*IND*48***23*300.00*****Y~
MSG*TIER1~
EB*C*FAM*48***23*600.00*****Y~
MSG*TIER1~
EB*A**48*****0.1****Y~
MSG*TIER1~
EB*B**48***27*150.00*****Y~
MSG*TIER1~
EB*C*IND*48***23*300.00*****Y~
MSG*TIER1~
EB*C*FAM*48***23*600.00*****Y~
MSG*TIER1~
EB*A**48*****0.1****Y~ MSG*TIER1~
EB*B**48***27*300.00*****Y~
MSG*TIER2~
EB*C*IND*48***23*500.00*****Y~
MSG*TIER2~
EB*C*FAM*48***23*1000.00*****Y~
MSG*TIER2~
EB*A**48*****0.3****Y~
MSG*TIER2~
EB*B**48***27*600.00*****N~
EB*C*IND*48***23*700.00*****N~
EB*C*FAM*48***23*1400.00*****N~
EB*A**48*****0.5****N~
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EB*B**CG***27*150.00*****Y~
MSG*TIER1~
EB*C*IND*CG***23*300.00*****Y~
MSG*TIER1~ EB*C*FAM*CG***23*600.00*****Y~
MSG*TIER1~
EB*A**CG*****0.1****Y~
MSG*TIER1~
EB*B**CG***27*150.00*****Y~
MSG*TIER1~
EB*C*IND*CG***23*300.00*****Y~
MSG*TIER1~
EB*C*FAM*CG***23*600.00*****Y~
MSG*TIER1~
EB*A**CG*****0.1****Y~
MSG*TIER1~
EB*B**CG***27*300.00*****Y~
MSG*TIER2~
EB*C*IND*CG***23*500.00*****Y~
MSG*TIER2~
EB*C*FAM*CG***23*1000.00*****Y~
MSG*TIER2~
EB*A**CG*****0.3****Y~
MSG*TIER2~
EB*B**CG***27*600.00*****N~
EB*C*IND*CG***23*700.00*****N~
EB*C*FAM*CG***23*1400.00*****N~
EB*A**CG*****0.5****N~
EB*B**33***27*40.00*****Y~
MSG*TIER2~
EB*F**33***23***VS*20**Y~
MSG*TIER2~
EB*A**33*****0.0****Y~ MSG*TIER2~
EB*B**33***27*40.00*****Y~
MSG*TIER1~
EB*F**33***23***VS*20**Y~
MSG*TIER1~
EB*A**33*****0.0****Y~
MSG*TIER1~
EB*B**33***27*0.00*****N~
EB*F**33***23***VS*20**N~
EB*C*IND*33***23*700.00*****N~
EB*C*FAM*33***23*1400.00*****N~
EB*A**33*****0.5****N~
EB*B**CF***27*40.00*****Y~
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MSG*TIER1~
EB*F**CF***23***VS*20**Y~
MSG*TIER1~
EB*A**CF*****0.0****Y~ MSG*TIER1~
EB*B**CF***27*0.00*****N~
EB*F**CF***23***VS*20**N~
EB*C*IND*CF***23*700.00*****N~
EB*C*FAM*CF***23*1400.00*****N~
EB*A**CF*****0.5****N~
EB*B**CF***27*40.00*****Y~
MSG*TIER2~
EB*F**CF***23***VS*20**Y~
MSG*TIER2~
EB*A**CF*****0.0****Y~
MSG*TIER2~
EB*B**50***27*0.00*****Y~
MSG*TIER2~
EB*C*IND*50****300.00*****Y~
MSG*TIER2~
EB*C*FAM*50****600.00*****Y~
MSG*TIER2~
EB*A**50*****0.3****Y~
MSG*TIER2~
EB*G*IND*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER1~
EB*G*FAM*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER1~
EB*G*IND*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER2~
EB*G*FAM*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER2~
EB*G*IND*30**EMPLOYER-RXD*24*0*****N~ EB*G*FAM*30**EMPLOYER-RXD*24*0*****N~
EB*C*IND*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER1~
EB*C*FAM*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER1~
EB*C*IND*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER2~
EB*C*FAM*30**EMPLOYER-RXD*24*0*****Y~
MSG*TIER2~
EB*C*IND*30**EMPLOYER-RXD*24*0*****N~
EB*C*FAM*30**EMPLOYER-RXD*24*0*****N~
SE*239*232323232~
GE*1*232323232~
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IEA*1*232323232~
Appendix E – 276 Request Example
ISA*00* *00* *ZZ*999999999 *30*810525733
*130227*1050*^*00501*000230002*0*P*>~
GS*HR*743032373*BCBS*20130227*1050*120001*X*005010X212~
ST*276*00023*005010X212~
BHT*0010*13*00023*20130227*1050~
HL*1**20*1~
NM1*PR*2*BLUE CROSS BLUE SHIELD MT*****PI*BCBS~
HL*2*1*21*1~
NM1*41*2*WE CARE FOR YOU CLINIC*****46*HEW1~
HL*3*2*19*1~
NM1*1P*2*WE CARE FOR YOU CLINIC*****XX*1234567893~
HL*4*3*22*0~
DMG*D8*19800101*F~
NM1*IL*1*QUEUE*SUZIE*A***MI*XYZ123456789~
TRN*1*00023_C0112229001BB1~
REF*EJ*C0112229001BB1~
REF*BLT*131~
AMT*T3*71~
DTP*472*RD8*20130205-20130205~
SE*17*00023~
GE*1*120001~
IEA*1*000230002~
Appendix F – 277 Response Example
ISA*00* *00* *30*810525733 *ZZ*HEW1 *130104*1514*^*00501*000000002*1*P*:~
GS*HN*810525733*1234*20130104*151455*1*X*005010X214~
ST*277*0001*005010X214~
BHT*0085*08*HEW102S9.EAP|028691377*20130104*1514*TH~
HL*1**20*1~
NM1*PR*2*HEALTH E WEB*****46*810525733~ TRN*1*20130104151234~
DTP*050*D8*20130104~
DTP*009*D8*20130104~
HL*2*1*21*1~
NM1*41*2*WE CARE FOR YOU CLINIC*****46*HEW1~
TRN*2*HEW102S9.EAP|028691377~
STC*A1:20*20130104*WQ*134.00~
QTY*AA*1~
AMT*YY*134.00~
HL*3*2*19*1~
NM1*85*2*WE CARE FOR YOU CLINIC*****XX*1234567893~
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TRN*1*0~
STC*A1:20**U*134.00~
QTY*QC*1~
AMT*YY*134.00~ HL*4*3*PT~
NM1*QC*1*QUEUE*SUZIE*R***MI*999999999~
TRN*2*000402029999~
STC*A3:21*20130104*U*134.00~
REF*D9*00000000000099999999~
DTP*472*RD8*20120124-20120124~
SE*26*0001~
GE*1*1~
IEA*1*000000002~
Appendix G – Frequently Asked Questions
Q: Do you accept batch transactional files?
A: Yes, HeW can accept single transaction files through our Real Time server or batch transaction files through sFTP.
Appendix H – Change Summary
Version # Page Date Reason Author
V 1.0 All 07/26/2012 Initial 5010 document HeW
V 1.1 All 05/10/2013 Revised for CORE specifications Michelle Palermo
V 1.2 Pages 9 & 10 08/22/2013 Updated sections to add Holiday
information Michelle Palermo
V 1.3 Page 9 11/27/2013 Updated Process Flows & Added III
Information Michelle Palermo
V 1.4 Pages 14-21 06/03/2014 Added Section 10.4 Michelle Palermo
V 1.5 Page 10 08/13/2015 Updated Companion Guide web page
link and HeW email addresses Michelle Palermo
V 1.6 Page 11, cover,
footers 08/16/2016
Removed phone number extension.
Adjusted Support Email.
Michelle Palermo /
DL