PURPOSE BUILT RELATIONSHIP MANAGEMENT FOR AEC FIRMS

Why Hitachi SolutionsWe o�er deep industry expertise combined with decades of experience providing high-value solutions that deliver rapid return on investment. Our approach is designed to give you a faster, lower-risk implementation and rapid adoption through proven best practices.

• It starts with core technologies built on the Microsoft CRM platform so you can get up and running quickly

• We extend that with our own industry modules that give you capabilities tailored to the needs of the architecture, engineering, and construction industry

• Finally, we deliver a customized solution to provide the best fit for your business, so you can focus on your unique strengths, not on basic technology

Hitachi CRM for Architecture, Engineering, and Construction Firms helps streamline project qualification, proposal, and bid processes by putting all the information you need in one place along with simple, automated processes and collaborative tools.

Our solution helps you better track all the relationships that go into a successful project, from developers, regulators, and public o�cials to suppliers, partners, and contractors, enabling you to build a strong deal pipeline today and win more business in the future.

Hitachi CRM for Architecture, Engineering, and Construction Firms helps you:

• Identify your best opportunities so you can focus your resources appropriately• Manage business relationships with project sponsors, influencers, and contractors• Quickly deliver bids and proposals and maximize your chance of success• Track project execution with smooth coordination and greater visibility

Hitachi CRM for Architecture, Engineering & Construction

Coordinate your teams and help make sure you deliver the best proposal responses and bids based on project requirements, risk, and timeline, and who you’re working with to get it done.

• RFP response—Speed RFP responses with streamlinedtools that give you visibility into the RFP timeline andtasks, and help your teams share relevant documentsand information

• Bid management—Deliver winning bids more quicklywith bid staging and management that clearly showsyour bid history and helps you move smoothly throughthe bidding process

• Opportunity approval—Identify your most viableopportunities so you can focus resources where you’remore likely to succeed and maximize your win rate

Bidding and RFP Management

Better manage your business relationships and connect with the right people for each project - whether it’s project sponsors, influencers, o�cials, regulators, or contractors.

• Relationship tracking—identify and connect with keyinfluencers on each project so you can get the rightinformation and deliver the best possible bid

• Relationship scoring and history—Clearly understandyour relationships strength and history with eachbusiness contact to help you build a winning team andwork every side of the deal

Advanced Relationship Module

Build a strong pipeline by identifying and qualifying viable projects. Deliver consistent communications directed at the right people in order to build up your business

• Lead import and scoring—Import leads and quickly scoreleads from multiple sources—including Dodge McGrawHill reports, trade shows, and events

• Communications management—Deliver clear andconsistent communications that help you build up yourbrand and target the right people

• Business intelligence—Track and report on your pipelineand forecast sales by sector, region, etc.

Business Development

Resolve issues quickly and accurately before they get out of hand with tools that enable you to see what’s happening at a glance, communicate clearly, and speed resolution. Manage cases, claims, warranties, and billing issues to help ensure your business runs smoothly and your customers are happy.

Customer Service

Marshall projects from first identification to successful bid and beyond by delivering greater visibility into projects and opportunities at every stage.

• Project tracking—Track and measure performance atevery stage of the project to help execute smoothlyand report back to stakeholders

• Data integration—Integrate with project management,billing, ERP and other systems so that you can moree�ectively track resourcing, progress, and estimatedversus actual e�ort

Project Tracking and Management

us.hitachi-solutions.comIrvine - 949.242.1300 / Greenville - 864.250.2170 NA.Marketing@hitachi-solutions.com