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1 May 15, 2015 HLP Staffordshire Newsletter HLPs Launch Continence Advice Service In This Issue Page Continence Service 2. Cancer Awareness Campaign 3. Sexual Health Campaign 4. Training, Data Collection and Campaigns 5. Healthy Living Pharmacies across South Staffordshire, North Staffordshire and Stoke are now providing the Continence Advice Service. Pharmacists, Healthy Living Champions and other pharmacy staff members attended a continence advice training event where they gained the necessary skills to provide a quality continence advice service. Cate Astbury from the bladder and bowel foundation gave a fantastic talk on the issues people suffering from incontinence problems face and the help and support that is available to them. The service will involve a member of the pharmacy team asking any person wishing to purchase continence related products a few questions regarding their problems. If a representative is buying the products then the person who is suffering with the problems are invited to talk to the pharmacy staff. Once the conversation has ended the pharmacy staff member must enter the details onto PharmOutcomes as soon as possible to claim payment. I was very pleased with the uptake of this service from HLPs, it proves to me that we are still enthusiastic to support the HLP concept and continue to strive in improving the public’s health! Go to PharmOutcomes for more information.

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Page 1: HLPs Launch Continence Advice Service - PSNC Main sitepsnc.org.uk/.../95/2013/12/HLP-April-Newsletter.pdf · No - Hand out ‘Pathway to Success’ booklet- 3. Ask Customer the questions

1 May 15, 2015

HLP Staffordshire Newsletter

HLPs Launch Continence

Advice Service

In This Issue Page

Continence Service

2.

Cancer Awareness Campaign

3.

Sexual Health Campaign

4.

Training, Data Collection and Campaigns

5.

Healthy Living Pharmacies across South Staffordshire, North

Staffordshire and Stoke are now providing the Continence Advice

Service. Pharmacists, Healthy Living Champions and other pharmacy

staff members attended a continence advice training event where they

gained the necessary skills to provide a quality continence advice

service. Cate Astbury from the bladder and bowel foundation gave a

fantastic talk on the issues people suffering from incontinence problems

face and the help and support that is available to them.

The service will involve a member of the pharmacy team asking any

person wishing to purchase continence related products a few questions

regarding their problems. If a representative is buying the products then

the person who is suffering with the problems are invited to talk to the

pharmacy staff. Once the conversation has ended the pharmacy staff

member must enter the details onto PharmOutcomes as soon as

possible to claim payment.

I was very pleased with the uptake of this service from HLPs, it proves

to me that we are still enthusiastic to support the HLP concept and

continue to strive in improving the public’s health!

Go to PharmOutcomes for more information.

Page 2: HLPs Launch Continence Advice Service - PSNC Main sitepsnc.org.uk/.../95/2013/12/HLP-April-Newsletter.pdf · No - Hand out ‘Pathway to Success’ booklet- 3. Ask Customer the questions

2 May 15, 2015

HLP Staffordshire Newsletter

Middleport Pharmacy Lead the Way!

Check out Middleport Pharmacy’s

Continence Advice Service Display! Great

use of resources.

If you would like to share your display

send your photo to:

[email protected]

We are making a slow start so let’s make

an effort to identify those people who need

our help!

Below is a snippet of data captured on

Pharmoutcomes so far.

Reminder of service and which leaflets to

hand out.

1. Customer enters pharmacy and presents at

the counter with a continence related

product.

2. Is the product for themselves or someone

else?

Yes- Carry on with questions

No- Hand out ‘Pathway to Success’

booklet-

3. Ask Customer the questions from the

proforma questionnaire.

On completion of the questionnaire hand out relevant

information to customer:

A Healthy

Bladder

Bowel

Problems Access to Urgency

Perception Scale

Page 3: HLPs Launch Continence Advice Service - PSNC Main sitepsnc.org.uk/.../95/2013/12/HLP-April-Newsletter.pdf · No - Hand out ‘Pathway to Success’ booklet- 3. Ask Customer the questions

3 May 15, 2015

HLP Staffordshire Newsletter

April and May is

Cancer Awareness

Campaign!

HLP’s are to continue

promoting the targeted cancer

awareness campaigns:

Prostate

Breast

Lung

Bowel

Please send in your data

collections sheets at the end of

May.

Your data collection is

valuable and it can measure

how well HLPs reach out to the

community in raising

awareness of health issues.

If you have done something

that you feel is newsworthy

please contact me, I can visit

you and publish your story, I

will share this nationally!

November is National

Pancreatic Awareness Month!

Please support Pancreatic

Cancer Awareness month this

year, order materials now!

Cancer Awareness

Butt Lane Pharmacy Cancer awareness display

http://publications.cancerresearchuk.org/

Page 4: HLPs Launch Continence Advice Service - PSNC Main sitepsnc.org.uk/.../95/2013/12/HLP-April-Newsletter.pdf · No - Hand out ‘Pathway to Success’ booklet- 3. Ask Customer the questions

4 May 15, 2015

HLP Staffordshire Newsletter

HLPs to promote Sexual

Health Awareness in June and

July.

‘We’re a sexual health charity. We give

straightforward information, advice and

support on sexual health, sex and

relationships to everyone in the UK.’

http://www.fpa.org.uk/

This organisation has very useful

information and resources to help

you promote sexual health

awareness in June and July. You

can download factsheets and

leaflets. There are links to finding

local STI clinics and links to

information regarding

contraception.

You can also download a Sexual

Health Campaign toolkit from this

website:

http://www.nhs.uk/sexualhealthpro

fessional/Pages/campaign-

resources.aspx

Here are some more useful links where you can order/

download resources for your sexual health campaign.

Department of Health Orderline:

https://www.orderline.dh.gov.uk/ecom_dh/public/saleproducts.jsf

B-Clear Chlamdydia screening test kits for Staffordshire

http://www.b-clear.org.uk/

This website offers young people between the ages of 16 and 24 years

old who live in either Staffordshire the opportunity to request a

Chlamydia self-testing kit. This service offered is completely

confidential and your information will not be shared with anyone. The

test itself is really simple. All that you have to do is complete your

sample (Urine / Swab) and post this back to us with your form in the

box provided.

Staffordshire and Stoke Partnership Trust

http://www.staffordshireandstokeontrent.nhs.uk/Services/sexual-

health.htm

We offer a wide range of contraception and sexual health services for men and women of all ages across Stoke-On-Trent, North Staffordshire and South Staffordshire.

For more information please follow the following links (Hold ctrl and click);

Sexual Health Services in Stoke-On-Trent and North Staffordshire Sexual Health Services in South Staffordshire

Page 5: HLPs Launch Continence Advice Service - PSNC Main sitepsnc.org.uk/.../95/2013/12/HLP-April-Newsletter.pdf · No - Hand out ‘Pathway to Success’ booklet- 3. Ask Customer the questions

5 May 15, 2015

HLP Staffordshire Newsletter

Buttercups Training offers

Community Pharmacy

Courses for Medicine Counter

Staff, Dispensing Assistants,

Pharmacy Technicians and

Preregistration Trainee

Pharmacists.

• Level 2 Award in Understanding Health Improvement

• Level 2 Award in Applied Health Improvement

• Motivational Interviewing

Contact Elissa for details on how you can receive discount on the Buttercups Training courses.

Skin Conditions Training

There will be training

delivered by Leo

Pharma on skin

conditions for HLPs,

watch this space for

further details. It will

take place in July.

You can find out about

local training events

from the LPC website

http://www.northstaffs

lpc.co.uk/

http://www.southstaffs

lpc.co.uk/

Training

Data Collection

Please ensure that you send the data you collect promptly

after each campaign:

Fax to – 01782 512116

Email – [email protected]

Post to – 9 Highland Close, Biddulph Moor, Stoke on

Trent, ST8 7LJ.

If you have any queries or would like to contact me, feel free

to email or ring me:

Elissa Pateman HLP Facilitator.

Email - [email protected]

Telephone – 07719124786

April / May 2015

Be Clear on Cancer-Bowel, prostate, breast and lung

June/ July 2015

Sexual Health - Contraception

August/ September 2015

Skin Care – Sun Awareness and skin conditions

October/ November 2015

Stoptober and Respiratory conditions- Sleep apnoea

December 2015 / January 2016

Substance Misuse

February 2016 / March 2016

Dementia