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© Best Prac+ce Network Pty Ltd 2017 CONFIDENTIAL 1 HOLCIM – REGIONAL INTEGRATION PROGRAM 25TH MAY - SUMMARY NOTES Regional Integration Program (HEABS) Everything you need to know for a smooth transition from Milton to Manila

HOLCIM – REGIONAL INTEGRATION PROGRAM · Holcim’s focus on people throughout the process was a great learning for anyone wan+ng to lead a successful change project. Because of

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Page 1: HOLCIM – REGIONAL INTEGRATION PROGRAM · Holcim’s focus on people throughout the process was a great learning for anyone wan+ng to lead a successful change project. Because of

©BestPrac+ceNetworkPtyLtd2017CONFIDENTIAL1

HOLCIM–REGIONALINTEGRATIONPROGRAM

25THMAY-SUMMARYNOTES

Regional Integration Program (HEABS)Everything you need to know for a smooth transition from Milton to Manila

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©BestPrac+ceNetworkPtyLtd2017CONFIDENTIAL2

Holcim25thMay2017

HolcimParticipant List - 24th May

Company Name First Name Last Name Job Title Email MobileBPN Queensland Kevin Bennett Regional Director [email protected] 0407144963

1 Darwalla Group Claudia Gray [email protected] Darwalla Group Anna Blackley [email protected] Laminex Paul Deserio Reliability Engineer [email protected] 0477 734 4884 Laminex Darren Brown Stores n/a5 Laminex Clint Beutel Press Operator6 Laminex Todd Kennedy Press Operator [email protected] L3 Micreo Caroline Larkin HR Business Advisor [email protected] 0418 774 0548 SLQ Lionel Armitstead General Manager [email protected] 0434 292 2419 SLQ Ray Edwards Director / Owner [email protected] 0428 455 21810 SLQ Frank Horrell Director / Owner [email protected] 0429 803 17711 Bluescope Rob Fichou Quality and Inventory Officer [email protected] +61 (0) 433 921 11712 Bluescope Elvis Ngay Operator [email protected] L3 Micreo Sarah Earey General Manager [email protected] 3340 0626614 Darwalla Group Simon Flack CI Manager [email protected] 0429209602074715 EGR Vinie Reyes HR Officer [email protected] 0421 745 12016 EGR Mitch Jackson Learning and Development Officer [email protected] 0428 053 559

Best Practice Network:Kevin Bennett / Queensland Director

25th May 2017

Total Number of Participants - 16/20

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©BestPrac+ceNetworkPtyLtd2017CONFIDENTIAL3

Holcim25thMay2017

ATTENDEEFEEDBACK

ManythankstoVictoriaFureyforsharingHolcim’sexperienceinmanagingasignificantchangeproject.Holcim’sfocusonpeoplethroughouttheprocesswasagreatlearningforanyonewan+ngtoleadasuccessfulchangeproject.BecauseofthisfocustheywereabletogetallemployeesalignedtotheprojectgoalsandbeZeryet,pro-ac+velyhelpingtoachievethem.Theprojectplanningtoolssharedonthedaywerealsogreattoputintomytoolkit.

CarolineLarkin|HRBusinessPartnerL3Micreo

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Holcim25thMay2017

OBJECTIVESANDTAKE-AWAYS•  Victoria’sPassion•  Structure–takeawaythepersonality–Role.v.People•  RightPersoninRole•  ApproachtoPeopleleaving•  StakeholderEngagement•  DefiningRoles/Responsibili+es/Outcomes•  Communica+ngWhy•  ListentoPeople•  Valueofclearandopencommunica+on•  SimilarChallenges•  CurrentAssessment•  Remindertodotherightthings•  TreatwithDignity•  SteeringCommiZeeimportant•  Iden+fyNeeds•  Leadersonsamepage•  Amountofworkinstaff

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©BestPrac+ceNetworkPtyLtd2017CONFIDENTIAL5

Holcim25thMay2017

IMAGES

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©BestPrac+ceNetworkPtyLtd2017CONFIDENTIAL6

Holcim25thMay2017

IMAGES

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Holcim25thMay2017

IMAGES

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Holcim25thMay2017

HOSTFEEDBACK–WHATDIDWELIKE •  Geangemployeesengagedfromthestart-

Honestcommunica+on•  Clearoutlineofwhyandbenefits•  TakepersonaliAesoutbyuAlisingproject

managementtools–focusonrolenotperson

•  Communica+onchannelsandini+a+vetojus+fychange

•  StandardsprocedureacrosstheboardwasuAlisied.Transparentandeasytodeliver

•  Greatworkethicandculture•  Cleardescrip+onofgoalsthatkey

championsneededtoachieve•  Modelsandframeworksthatcanbeused

backinyourownbusiness•  Excellentcasetolearnfrom

•  Engagementofatopdowndriverchange•  Evidencebasedprac+ceusedasadriverand

supporterofchange•  Structuredapproachandprepara+on

dedicatedtochange•  Evidenceofwhychangehadtohappen•  Training/supportsystems–needs

assessment–selectrightpeople•  Googlecollabora+ontool•  S+cktoplan•  Empowermentofstaff•  Excellent/GreatpresentaAon–Victoria’s

passion•  Needtocommunicateseveral+mes•  Lookedaberthosewholostjobs•  Top10thingstogetrightlist

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Holcim25thMay2017

HOSTFEEDBACK–IMPROVEMENTOPPORTUNITIES

•  Actualexampleofhowbarriersweresuccessfullyovercome•  WhatweretheDownfallsandimprovements?•  Whatwouldyouhavedonedifferently?•  Whatwerethecon+ngencyplan?•  Teammemberexamples–videos•  ParkinglotforCIideas–isitworking/beingused?•  WhathappensifaCIideadoesnotprogress?

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Holcim25thMay2017

EVENTFEEDBACK–THINGSYOULIKED•  Breakdownofstepsnecessarytosmoothlyimplement

change•  Idealwaytobringstaffalong•  Precisepresenta+on,clearexplana+onnofluff!!!•  ImportanceofsteeringcommiZee–why,whatandhow•  Keymeasurementstodispelmythsandexcuses•  Iden+fyneedsandimproveddecisionmaking•  Havingthesmallermee+ngs•  Putintoplaintermssowasnotoverwhelming•  TheStory•  Victoria’spassionandknowledge•  Goodpresenta+onandveryusefulinforma+on•  VeryImpressed•  GoodtoseeanHRNetwork•  Opendiscussionandques+ons,sharing•  Topicandexampleprojectwasengaging

•  Greatcontentandvenue/structure•  Keptto+meandsubject•  Mee+ngRoomandfacili+es•  Diversegroupofpeople/crossfunc+onal/greatgroupof

people•  TimetoMingleandshare/discuss•  Greatpresenta+on,verygoodspeakerandrelevanttoour

leanjourney•  Greatcommunica+onfromVictoriaandgoodinvolvement

fromthegroup•  Hearingaboutthememberportal•  Involvingcompaniesthatarebenchmarkingintheirareasof

exper+se•  Contentandtheorywentaboveandbeyondonprogram

outcome•  ApproachandplanningKevinputintomakingsurethe

presenta+on‘hitthemark’withtheaudience

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Holcim25thMay2017

EVENTFEEDBACK–OPPORTUNITIESFORIMPROVEMENT

•  Sogood,cannotthinkofany•  Moreclarityonwhatwasbeingpresented,hopedtoseeanopera+ngservice.But

whatIsawtodaywasgreatandvaluable•  Workthroughanactualexampleofthechange–maybesomeroleplay

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©BestPrac+ceNetworkPtyLtd2017CONFIDENTIAL12

Holcim25thMay2017

ATTENDEEEVENTRATING

•  LikelihoodtoRecommend(17Responses)•  10(Definitely)= 5Responses•  9 = 5Responses•  8(MostLikely)= 6Responses•  7 = 1Responses•  6orBelow = 0Response

•  NetPromoterScore=+59

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Regional Integration Program (HEABS)Everything you need to know for a smooth transition from Milton to Manila